How to Read a Vertical Modular Washer (VMW) Error Code Display
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- Опубліковано 9 вер 2024
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This video from Sears PartsDirect shows how to read the error code display on a vertical modular washer (VMW).
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www.searsparts...
The vertical modular washer (VMW) has a self-diagnostic system to help you figure out the cause if something goes wrong with the washer. When a component in the washer fails, the washer stops working and the lid lock light flashes. The washer won’t work until the problem is corrected. If your washing machine isn’t working, you can access the error code display to find the source of the problem.
1. Put the washer in diagnostic mode
With the washer shut off and all indicator lights off, turn the control dial 1 complete rotation (360 degrees) counterclockwise.
Quickly, within about 6 seconds, turn the control dial 3 clicks clockwise, one click back, and one more click clockwise. All the green status lights blink when you successfully activate the diagnostic mode.
If the status lights don’t blink, turn the control dial one complete rotation counterclockwise to reset the control and then try again, this time turning the knob faster.
To exit diagnostic mode, turn the washer off.
2. Display the error code lights
Turn the control dial 1 click clockwise. Press the Start button.
Turn the control dial one click clockwise to display the first saved error code. The control displays up to 4 error codes.
The error code flashes repeatedly until you turn the dial one click clockwise to show the next error code.
Only the Sensing light flashes if no error code was recorded.
3. Translate the error code lights
Error codes for the VMW washers have two parts: The first is the letter “F” followed by a number and the second is the letter “E” followed by a number. Which lights are illuminated indicate the numbers.
• The sensing light on indicates the letter “F”.
• The sensing light off indicates “E”.
• The “Wash” light stands for the number 8, Rinse = 4, Spin = 2 and Cycle Complete = 1.
Or call 1-800-437-1673 to speak with a parts specialist.
You can look up error codes for your model here:
www.searsparts...
Find parts for your washing machine at:
www.searsparts...
Or click here to schedule an appointment with a repair technician.
www.searshomes...
Talk about drop and forget. Sears seems to have forgotten this video at least 3 years ago back in 2020. So many unanswered questions.
Hi Julie. Have you tried unplugging the washer? Try unplugging the washer for 5 minutes to reset the control board. Then plug it back in and see if it will enter test mode now. Hope this helps.
This worked for a whirlpool! I got the code - and it was F5E2 and F5E2 - the lid lock itself. I took the lid lock apart (again), and put it back together, but this time right.
another method to enter diagnostics that worked for me was " left right left right right right left right"
Thanks Travis Lee, your method worked for me and not the video method.
Thank you so much! The technique in the video did not work but this did!
This one worked for me. Now they are blinking what do i do??
Thanks! That one worked for me
This was a HUGE HELP. Thanks for posting.
Since when do we have to become scientists to use a washing machine? This is ridiculous!
Come on man ? Just pass the Aerospace engineering course, & after a few years of astronaut underwater testing, & check list, maybe you'll be able to fix the problem, or get a job at SpaceX📡🚀🛰️🤗 !!!
Ordered parts for my washer. UPS said they handed off the package to USPS, USPS said the package wasn't in the container. UPS won't refund because they handed off the package, USPS won't refund because they were not the "original shipper". Finally talked to a Sears rep after days of sleuthing for a phone number to speak to an actual person. Person assured me that they would refund my credit card. It is 18 days later and I have neither the parts or the refund. Easily found abundant complaints online about my exact issue. Such poor service. Wish there wan an alternative to my house full of aging Kenmore appliances.
What if the Sensing light is blinking but NEVER does anything?
I have model #110.20022012. Could you please explain how to get into diagnostic mode. I've tried unplugging the washer, but the lid locked comes back on. I've tried holding down the start/pause button, but the lid locked light comes back on. The lid locked light will not go off so I'm unable to enter diagnostic mode.
Thanks so much!
Si funciona este método. Gracias
What model is this machine? Just bought one used and have no idea on how to use it, and that diagnostic procedure did not work for me...gonna try L-R-R-R-L-R as suggested below. I mainly need a manual is why I ask about model number. Any help would be great. Thank you!
That's Kenmore washer model 110.21102010. Here's a webpage that has an online copy of the owner's manual for that model: www.searspartsdirect.com/manual/5t5qimmdvx-000582/kenmore-11021102010-washer . The diagnostic mode is a bit tricky to enter. Let us know if you need more help entering that diagnostic mode.
It amazes me how they leave out essential info. Like toward the end she says to turn it off. Is there an on off button? All I see is a start pause button. Just checking the video out because I am looking into a used unit that has this diagnostic board installed. By the way does this diagnostic test operate like the Whirlpool units that actually fill,spin and drain during the process?
Some models have an on/off button. For the model shown in the video, press and hold the Start/Pause button for 3 seconds to turn off the washer. The diagnostic test mode in this washer does have an automatic test that checks major washer functions. After entering the diagnostic test mode as shown in the video, rotate the cycle selector knob until the Spin LED lights up then press Start. The control will cycle through all washer functions check component operations. Press and hold the Start/Pause button to exit the diagnostic test mode at any time. If you need more help, let us know.
@@searspartsdirect thanks for the details...I have this model mad holding start/pause for 3 or more seconds does nothing... how do I get it turn off?
I got F7 E1. Model 110.21302013
I tried a new/used shifter actuator, but same results. I'm going to try another NEW shifter actuator. Basket spins freely. Belt looks good but there's a little black rubber dust inside the cover. It runs through the diagnostic test too. Cold, hot, both, agitate, eject then flashing red.
How am I supposed to run the diagnostics test if my lid lock light continues to flash even after unplugging it for over 3 minutes.
If this doesn't work, try to start the dial on the (Casual)nstead of the (Regular)
Thank you! Placed it in the Casual mode and followed the hint from Travis Lee. Worked perfectly.
Neither one will bring up the diagnostics
I needa 10 yr degree from sears to understand this piece of washer, thats before sears was shutdown in our city last yr
I have 4 codes. Not sure which one is the actual problem. F2-E1= interface control, F5-E1= lid switch fault, F1-E2= Drive Motor/Main Control Board and F7-E5=Actualtor. Any thoughts? I would imagine the main control board would indicate multiple issues.
The control signals saved fault codes beginning with the most recent code to the oldest. You’ll likely need to troubleshoot the most recent code first. If you need more help, let us know the model number of your washer and which code appears first.
I got F2 E1 first and then the second was F5 E3
Where do I looked these codes up?? What's my next move?? I have the Kenmore 100 series it's about 2 years old bought brand new.
My sears 800 washer works fine until it goes into the spin cycle then starts bouncing all over the place and makes a loud noise any suggestions
Unplug the washer and check the tub suspension springs. The suspension springs help keep the tub stable during the agitation and spin cycles. Replace any broken springs. If you need more help, let us know the model number of your Kenmore 800 series washer.
So what does F81 with sensing light at the end mean?
Washing sheets I have an "OE" error code. I adjusted the sheets thinking it was an out-of-balance code but quickly stopped and gave the code again. tried resetting 2 more times and with the same result. I removed the sheets and tried to run the machine while it was empty to remove the water that was in the bottom of the machine and once again it did not spin and the water was not removed. It also displayed the OE again. This is the model without an agitator
.
Check the suspension rods for damage or for a disconnected rod. Here's a link for an illustrated repair guide/video that shows how to lift the top panel of the washer: www.searspartsdirect.com/diy/repair-guide/how-to-replace-the-spin-basket-in-a-top-load-washer . Reconnect or replace any damaged or disconnected suspension rods. If the suspension rods are okay, then the spin bearing in the washer may be bad. You'll need a service technician to repair that type of failure. We hope this information helps. If you need further assistance, let us know.
I cannot get my washer to go into this mode no matter how fast or slow I turn the dial. So frustrated! My washer is just over 3 years old.
try L-R-R-R-L-R instead
Cause Kenmore is junk
push and hold knob down then turn.
Just give Him a ultimatum,,!!,-- gloves,soap, scrubbers,,water,,& that's a Good Bucket- list🤗
I own a Kenmore model 110 28002011 washer. I receive error codes E1, E9, E*, E7 E6, E3, E4 and E5. I not confident what this means. Any suggestions?
Pleas in sapinsh sombody cant translate.....this video...i tengo una pregunta que pasa si mi lavadora no quiere lavar y nomas se pone en el cyclo de yenado y de ahi exprime que alguine me conteste potfabor
Deje que la lavadora funcione hasta que la bomba de drenaje se detenga y luego intente iniciar un ciclo.
It’s not working this counter clockwise
My washing machine doesn't wash in regular mode. Its starts washing for a minute or so and it completely stops.
i only got the sensing light blinking what does that mean plus i still have water in it too
I have a 110.26002012. When I plug it in, the LEDs light up, music plays. I turn the dial and the LED's follow the knob. Press start, nothing happens. I don't think that the Sensor Light illuminates. I hear a little click, as if some relay is operating on the control board, but it is not the lid lock clicking. I haven't tried the Diagnostic Mode yet. I will try Diagnostic Mode tomorrow when I am at the house with the washer.
Your washer has a plastic bezel that covers the opening for the lid lock on the top washer panel. Here’s a link that has a photo of that plastic bezel: www.searspartsdirect.com/part-number/WPW10392041/0026/110.html Make sure that plastic bezel is centered over the opening to the door lock on the top washer panel. If that plastic bezel isn’t centered over the opening, then the washer may not lock properly and the cycle won’t start. If the bezel is centered over the opening and the washer still won’t start, then running the diagnostic test will likely point you in the direction of the failure that is preventing the washer from starting. If you need more help, let us know (include details about any error codes that you find while running the diagnostic test).
Necesito una calibracion de esa marca completa desde principio porfavor
Necesito una calibracion de esa marca de lavadora por favor completo desde principio
I can't get mind to go into diagnostic mode no matter how many times I've spun it around and did the right settings. It just has the light on saying sensing flashing that's all it will do
How did you fix it. I'm same place you are
@@jonapier9977 new water pump, local guy fixes them only cost me 45 dollars
Thanks alot man
what happens after i replace a part. do i have to reset the machine or should it start working automatically?
I'm sure if you had the washer unplugged when you did your repair, that that alone was "resetting" it. Should be good to go
So I went into the diagnostic mode and I get: E1, E2, E3, E4, E5, E6, E7, etc, etc. So what the heck I ran it through the calibration mode, which I'd never done before, and it seems to be working.
Let us know the model number of your washer and symptoms of the washer failure and we’ll help you with some troubleshooting tips.
I got this model with the spin light flashing and it wont go into the diag mode. I also have a whirlpool cabrio (w/o lcd) that wont go into diag mode ether, it's making a low rubber squeaking sound when I start it and keeps going a few sec's after I turn the power off.
+Allen McKinney
Unplug the washer for 5 minutes to reset the electronic control board. If the drain pump runs as soon as you plug the washer back in, leave the washer plugged in and let the drain pump run for 5 to 7 minutes until it stops. You should then be able to enter the diagnostic test mode. If not, then you may need to replace the electronic control board. I recommend that you have a service technician examine and repair the washer if you can’t enter the diagnostic test mode.
Wayne A
Ok I got the codes on the 1st washer (same as the vid) and found the latch was broke (fixed now) now its saying the speed sensor is bad. No luck with the cabrio washer. I checked the boards on both washers and both have a steady green light that suppose to mean they are good.
My washing machine will not go into diagnostic mode. When I unplug it for 5 min and plug it back in nothing will happen. When I hold the Start/Pause button the Sensing light will flash, when I press Start/Pause again then Sensing light will stay on, then holding the Start/Pause button again the Spin light will stay on but the machine won't do anything the entire time. Help :(
Unplug the washer and check the wiring connections on the control board inside the console. Loose wiring connections could be preventing the washer from starting. If all wiring connections are okay, then a bad lid lock could be preventing the washer from starting on some models. If you need more help, let us know the model number of your washer and we'll try to provide additional troubleshooting tips.
I have the exact washer shown in this video. I cannot figure out which model it is. Does anyone know?
The Kenmore model we used in that video is 11021202010.
i hear some of the washers have fliters that need to be clean does this one
This type of washer doesn’t have a filter that needs cleaning.
What about the Kenmore 100 series??
I can't get my washer to go into diagnostic mode. The sensing light starts flashing as soon as I plug it in and none of the buttons do anything
Plug the washer in and leave it plugged in for 7 minutes. If the washer didn’t drain properly, then the control will run the drain pump continuously for 7 minutes to drain water out of the washer. After 7 minutes, the control may allow you to enter the diagnostic test mode and recall error codes. If not, then you may need to replace the electronic control board. Here’s a video that shows you how: www.searspartsdirect.com/repair-guide/washer/how-to-replace-the-electronic-control-board-on-a-top-load-washer.html.
Thanks for the information. I have a Kenmore model# 21302010 washer. I am getting errors F5 E3 and F7 E5, I know I have to replace the lid lock assembly. The F7 E5 error is the shift actuator, I would like to run test on the actuator before purchasing a new one. The shift actuator replacement video recommends running a diagnostic, the tech sheet is missing from inside my washer. Could you please tell me how to run a test on the shifter, or is it the general diagnostic test that I have to run? Thanks
I did the diagnostic test but it doesn't spin. When I try washing clothes the lid doesn't lock like it usually does and the sensing light blinks then it fills and drains but does not spin. Do i need a new part or is there a way I can troubleshoot it or reset it? Thanks.
First, reset the electronic control board by unplugging the washer for 3 minutes and then plugging it back in. See if the washer works after restoring power. If not, use the diagnostic test in the video to view the saved error codes. The saved error codes will likely point you in the direction of your failure.
Mine does same thing, any luck?
Evet figure out your guys problems? Mine won't spin either. Might be the lid lock I'm thinking
only 2 things can cause this and one is the lid switch is bad and the second one is the mode shiftier needs replace both are easy to replace and there are lots of videos on UA-cam to show you how. do not for get to re calibrate the machine after installing new parts. the diagnostic and repair manual for these machines can be found on manufacturers web sight suport
Thank you!!
What if my washer isn't showing an error code recorded, just a flashing "sensing' light. Lid locks, starts sensing then clicks. Won't start cycle. What is it?
The flashing sensing light indicates that no error codes were recorded. The lid switch or lock switch on the lid lock/switch assembly may have failed even though the lid locks. The control won’t start the cycle if it detects that the lid is open or unlocked on many models.
We recommend that you have a service technician examine and repair the washer. You can schedule service here: www.searshomeservices.com/.
If you want to troubleshoot and fix this problem yourself, post the model number of your washer and we’ll provide tips to help you resolve this problem.
I just had the same result with mine - Kenmore model 110.5072011 - would it be okay to try running a short wash cycle with no clothes in it to see if it cycles thru a whole wash sequence with no more problems?
Of course it's ok...
According to your video instructions, my Washer is showing No Error codes. The reason I'm here is I replaced the Lid Lock Assembly and Washer is still not working. Calibrated it as well. Any ideas? Model #110.21302010
@@searspartsdirect Is there a way to disable the lid lock?
Kenmore washer makes cracking noise
Items caught in the drain pump can make cracking noises. Unplug the washer and access the drain pump as shown in this video: ua-cam.com/video/XnR42xJSY-0/v-deo.html&list=PLbGAdX0H4-79W1yESEP4Epc_Sv3ZtWWuw
Disconnect the drain pump hoses and check for debris inside the pump. If you need more help, give us more details, including the model number of your washer.
I video taped the sequence but can't figure it out can I send it somewhere to help figure it out?
Create a UA-cam video or Drop Box link and post the link. We’ll look at the video and try to help you out.
I added the video link here. still not spinning all the water out.
Thanks for posting that video with the error codes. The F2 E1 code indicates a stuck key and was probably caused by holding a button down too long. The F0 E2 indicates excessive suds, which probably got resolved already. We’ll ignore those two codes because they probably don’t indicate the cause of your spin failure. The F7 E1 and F7 E7 indicate that the control isn’t detecting proper drive motor rotation (likely because the motor isn’t running). Unplug the washer and check the wire harness connection on the drive motor and the motor capacitor. Here’s a video that shows how to access and remove the drive motor: ua-cam.com/video/sgRsPQJQt7g/v-deo.html. Reconnect any loose wires. This may fix your problem. If not, you may need to replace the shifter assembly that detects motor spin. The drive motor or electronic control board could also be broken.
Thanks I'll keep you posted 👍
it was the shift actuator 👍
I can’t get the damn thing into diagnostic mode. I’ve tried starting it on casual and moving the switch as fast as possible.
Mine worked with another Kenmore code: full turn CC and then LRRRLR. Good luck.
BluesLicks101 I actually got it to work. I just started with spinning it to the left, preferably at least one full counter-clockwise turn. Then right, right, right, left, right. But the speed required isn’t extremely fast. It’s actually quite slow and casual. If anyone else has trouble with it, try slowing it down a tad. Give a half second paused on each click of the dial. Right, pause, right, pause, right, pause, left, pause, right.
@@BluesLicks101 your a genius, couldn't get it to work either for a 110.21302013 your code did the trick, thanks.
You can skip to 50 seconds, the first 1/3 of the video is just explaining that this mode exists
my model number is 110-21252111 i dont have the code sheet that tells you what each fault represents
Here's a link for our webpage that shows the error code explanations for that washer: www.searspartsdirect.com/diy/error-codes/washer-repair/1234598/kenmore-110-model-vmw-top-load-washer/0582 . If you need help troubleshooting and fixing a problem, let us know.
my washer is off balance and goes crazy. I can't get it to balance
Unplug the washer and check for a broken suspension rods. Replace any suspension rods that you find damaged or broken.
I'm getting a code that does not exist in the diagnostics code booklet.
F5F7
1st flashing code: Sensing On=F, Rinse=4, Done=1, ads up to F5
2nd flashing code: Sensing On=F, Rinse=4, Spin=2, Done=1 adds up to F7
That combo does not exist, I really hate the faulty and inferior technology of today.
If you bought a washer in 1978 it would last decades. Your lucky if you get 7 years on an appliance today. I've' seen major failures in 3 years, and 1% are defective right off the assembly line. You can't trust any one popular brand over another, they all use the same imported inferior technology. I wouldn't mind so much if the manufacturers would bring the prices down to the quality that goes into them, Like $50 for a new washer is about right, then I wouldn't mind so much if I had to buy a new one every year... Lol, Jokers.
+K Zpodindustries Blame the government.. If you voted for the current administration, you're part of the problem... If it wasn't for the Government in the public sector, we would still have old designs that worked flawlessly and toilets that flushed everything down.. We have supposed "green" technology that was mandated by Obama and his minions but nothing that the Government does in the public sector works..
Chad Schloss
During the 1930s depression people were pleading with Roosevelt, "Please help us, we are losing our farms". The government was never supposed to be involved in such affairs, but Roosevelt used government money to create a massive road and bridge building projects that got Americans working again, he began to regulate businesses and incorporate workers rights, Roosevelt was called a communist for regulating how businesses treated employees.
Roosevelt successfully pulled the US out of the depression, so Roosevelt then slowly began to pull back on the government created jobs, but the economy began to slip back into a depression, so ever since the government has always been there to tweak the economy to keep people working, we cannot sustain ourselves without assistance, without such assistance and social programs then you have the African model, the extreme wealthy, the extreme poor, and with no social programs then you have orphaned children living wherever they can sleep and constantly begging for food and money.
The government works side by side with the corporations to the point that the corporations actually manipulate and control all governmental operations. If people are working then they are generally calm and generates the flow of tax dollars, when people are not working in mass they are angered will riot and destroy everything to the point of implosion if allowed to do so. It's within everybodies interest to keep people employed at all costs. I could also go into detail explaining that who you vote for does not matter, it's all manipulated and controlled internally to the point that you have the illusion that your vote matters... but very few are interested in knowing any of that, simply because the truth of it all is far more difficult to handle than believing the lie that you and I actually have control over our government, we lost that control over 100 years ago. The information is there if you actually care to know... most don't want to know.
1965 searsl lady kenmore
This presentation needs to be SLOWED DOWN! People who are not familiar with this have to think!
I got a F7 E1
The F7 E1 code indicates the control board isn't getting proper tachometer signals from the speed sensor on the shifter assembly. See if the spin basket rotates freely. If not, then examine and replace any defective drive components. If the basket spins properly, unplug the washer and check the wiring connections on the shifter assembly. That component has the optical tachometer. If the wiring connections are okay, then that shifter will usually need to be replaced. Here's a video that shows how to replace the shifter assembly: www.searspartsdirect.com/diy/repair-guide/how-to-replace-the-shifter-assembly-in-a-top-load-washer . We hope this information helps. If you need further assistance, let us know the model number of your washer and give us additional details about the problems you're seeing.
@@searspartsdirect I have a kenmore top load washer model # 110 21302010.
@@richardriley8300 Thanks for providing that model number. The above advice that we provided works for your model. If the basket spins freely and the wiring connections are okay on the shifter assembly, then you'll likely need to replace the shifter: www.searspartsdirect.com/product/1uaig3cgmm-0026-110/id-wpw10006355
Why not just make a reliable machine?These are junk. I dont need an error code when there is a flood in my house from a faulty pressure switch. The new problem is with washing and rinsing and spinning. Junk..
4570 will cure it.
@@yaesu101ee Ha Ha:)
no lites and when I plug in washer it begins to click and sound like it's going into its cycle but then it doesn't and it just makes a noise and I can't turn it off and there's no lights and start button is not responsive the whole time I have unplug it
You’re likely hearing the drain pump running as soon as you plug in the washer. An item may be stuck in the drain pump if the noise is loud. Here’s a video that shows how to remove and replace the drain pump:
ua-cam.com/video/XnR42xJSY-0/v-deo.html
Remove the drain pump and check for an item stuck inside. Replace the drain pump if it’s damaged. If the noise isn’t loud, plug in the washer and allow the drain pump to run. It will run for about 5 minutes and then stop without damaging the drain pump or other components. The control detected a long drain or overflow condition so it runs the drain pump for about 5 minutes to drain water out of the washer. After the drain pump stops, you can read the error codes as shown in this video to determine the cause of the problem and fix it.