You Said, We Did: A Case Study from the Holmcroft Surgery

After staff shared their views in the 2023 National NHS Staff Survey, management at Holmcroft Surgery were able to make improvements to help reception staff. This included an induction pack with a competency framework, and an overview of the surgery, which helps new starter know what to expect.
Sharing your ideas in the NHS Staff Survey results in real change. Complete your survey today - your voice counts.
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