UNABLE to recognize mat unload error Brother ScanNCut Jen Blausey

UHOH, whats happening!!! HAHA, I show you what to do, and what to fix. No worries This is a UA-cam Channel for anyone that has the ScanNCut, ScanNCut2, SCAL4, Canvas software, or general questions on any of those, based on our Facebook members use and errors encountered. Please visit our Facebook page for custom tutorials directed to what you would like to see. The link is here : / scanncutcanvasscalhelp

[@NikNak1001]

Thanks for sharing. Can I ask, did you have any kind of cleaning fluid on your cloth or was it just a dry, clean cloth?

[@marjoriedurbrow6567]

I so need to do this. I have issues now and again but have a friend that had issue first time trying to load the mat and I use your technique to load it. Ok,
will check for cat hair.