This video is absolutely fascinating. I'm shocked by 3 things: 1) How terribly this car was coated. 2)The sheer depth of Kelly's knowledge. 3) Just how amazing these videos are. This is 'must see' content 👏.
Wow you gentleman are very detail oriented not just the fellow fixing the botched job but all of you who are watching and learning. How many of you clean your home with the same attention to detail.
This is what happens when you don't pay people enough so they don't do a professional job. I used to work at a high end dealership detailing and they paid minimum wage yet charged customers professional detailer prices.
We all know that time is money, but that's probably only a small part of what led to this situation occurring. It was the perfect storm of a mismatch between client demands and expectations, and what the operator was able to supply - both of which have many components to them. Fortunately, we have the solution for all parties involved!
That’s not always true! It’s people saying they are trained and know how to professionally do a job in which you only find out afterwards that they don’t!
Don't kid yourself. 99% of the employees out there just don't care. The coating made it from the bottle onto the vehicle. Job done. It's sad, but pride in workmanship is not a thing anymore.
Just started my detailing-business , though i do have the experience etc and have done coatings for years now...but never came across a bad job like this before, wow! If there are things you can't do as a detailer, just outsource it and stay honest to your customers! For many years I outsourced lens-corrections for example, even though I'd done it a few times on my own cars, I just didn't trust myself to do it for the customer! One needs patience and a clear understanding of the learningcurves in this job, it takes time, endurance and self-awareness!
Thanks, truly detailed video and I like it. Don't worry about views. Not many people are into it but it can only grow which means people will be still watching this 10 years later and you still make money. I'm in the wrong business.
Would be funny if the guy who originally did the car and coating stumbled across this video by accident and watched it all the way through. I need my 🕶🕶 to watch the finished results 🎇✨✨🎇. Stunning work 👍👍
I'm stunned at how bad my coating was applied after watching this. I think I'm stuck finding someone else to redo it since I have zero faith they would do anything remotely as intense as this. I guess that explains the different between a $1500 job and a $2500 job.
This is unacceptable at any price, 1500 isn't a very low price depending on your location. If you get a bargain price you should expect a less durable coating, but never an improperly applied coating.
These uploads you guys do don't get the views they deserve. Extremely interesting video. You mention at 19:00 that there is healthy clear coat from the readings you measured, could/would the poorly applied coating added thickness (microns) to the original paint?
Thanks for the great feedback Matt - if you could share the video among your detailing friends that would help us out a lot! The gauge we use is calibrated to read in increments of 2 microns for day-to-day use (it can read finer decimals, but there's no practical use for that). Generally speaking the smears around this car would have had no effect on the paint thickness measurements. Multiple layers of properly applied coatings (such as the car was finished off with) won't add even a single micron.
The previous installer most probably have a short attention span, he most likely got overwhelmed with the flash time (weather would be a factor), And to LCM, Kelly and crewand to great videos and technique!
Very interesting vid. I've just had my black civic ceramic coated and it has join lines and like buffing lines all over it which is very visible in overcast weather. I'm in the process of trying to get a refund and having the work done to put right elsewhere. I've been to a very reputable car detailer who have composed an email with there findings. Feels like I have a battle as the original ceramic coater isn't happy and has got very personal in his replays even though I've sent him a copy of the email report.. It's been stressful
I detailed and coated my car with igl graphene Polished washed and wipe with the precoat spray provided, checked with a light for defects, all great But after the coating, scratches start to develop, its not from the cat or anything I familiar But the scratches looks like a crack , its like the coating layer cracked into islands before fully cured
Some of that car looked like it had just been ceramic sprayed rather than coated, and the owner paid 2k for that, what a joke, glad you could rectify for the customer
I wonder if the “coating” they used was spray form. That being that where it was applied on the doors it may have been sprayed on and then tried to spread out with a microfiber. Maybe not a proper liquid coating.
Those are some old Scangrip items from Kelly's shop, however you could just as easily use a few of these... www.lcpowertools.com/handheld-detailing-light
Lighting is crucial, as is time (you need enough of it), environment (must be super-clean), and equipment (you need DOZENS of fresh microfibers to coat a car). Check out parts 7, 8 and 9 of this old video series we made (Jay B here) showing the process... ua-cam.com/play/PLtsZj-Jd7oYVSws-NwuvIVF8SE8Z2N6vU.html
That’s actually a really good question, I think you’re onto something there! I guarantee it was a car dealer they charge way too much money just to produce a bullshit result not knowing the actual consequences, or even caring.
I cannot believe a “professional detailer” actually did this to this car. This is probably the worst ceramic coating I’ve ever seen. How the heck did he miss all those high spots? Did he apply the coating in a dark cave??
Unfortunately this was the work of a professional accredited detailer. We suspect conditions (such as climate / lighting / time constraints) were not ideal....
@@LakeCountryManufacturing - Even with dim lighting or over-saturated lighting, you really cannot miss all those streaks if you’re a true detailer. And the inconsistency in the areas that are hydrophobic, makes me think it’s more negligence due to time constraints and taking short cuts by trying to pass some “ceramic spray”. That’s just shameful.
Excellent video what is a healthy reading for clear coat as you mentioned ? How can you judge that and know it hasn’t been painted twice to give you the impression there is more top coat than there actually is please ? I have taken readings on both my cars a E91 averaging 170 and a shogun averaging 90 i have corrected the shogun a few times as it’s old but now I’ve coated it and accepted I probably don’t have much clear coat left I’d really appreciate your advise on this
Modern clear coat is meant to be around 50 microns. Most paint depth gauges won't tell you how many layers of material (primer/colour/lacquer) you have, or their individual thicknesses. The ones that do are tricky to use and require knowledge of the paint process to properly evaluate the readings. 170 could be factory with 45 microns of clear coat. 90 could be factory with 55 microns of clearcoat, and there is no visual way to tell the difference. Much depends on the manufacturer and the colour (for example pale colours will often have more thickness in the colour for coverage). Furthermore, if a car has been painted twice, usually the second paint job goes OVER the keyed up surface of the original paint job, so if there was 100 microns to begin with, you might find a reading of 175 microns after the second, and that STILL doesn't guarantee you have 50 microns of clear on top (although you probably should, if it's been painted according to the manufacturer guidance / data sheet). Learning how to identify aftermarket paint comes with time and experience, to the point where we (this is Jay here over at the LC UK HQ) don't need the gauge for anything other than proving what we can already see. Pro tip: invest in a laser pointer, suction cup, and some kind of inexpensive clamp to join the two. Using the exact same point on the panel (and I mean measure from the exact same edge of the laser point), take a starting reading and then check again after one cutting pass (after the paint has cooled). Change one thing (such as your pad, compound, speed, how hard you push, how long you polish for) and repeat the process. Use your findings to help understand what you're doing in future! You can see Kelly demonstrate this in the Bentley video: ua-cam.com/video/i7o-rfi8HRU/v-deo.html
@@LakeCountryManufacturing thanks for your in-dept reply The Bentley video was the first one of yours I watched really good for those with less understanding of paint. I have currently been trading since august after leaving a bmw approved Bodyshop as a painter which Ive been doing for 14yrs Repairing scratches by correction Ive lent on my experience of flatting . I think the way you used dft gauge was in a brilliant manor on the Bentley Well done
'Ultra' that's been applied to a hot panel or in very moist environment and they didn't buff off before it set? CSL plus 2 coats of Exo works well for *careful* amateurs who wouldn't consider that sort of money. 150 for the coatings plus lots of labour and love 🙂.
Good news - we have just debuted our light! facebook.com/LakeCountryManufacturing/photos/a.10150146383178589/10158934046838589/ Check with your favorite detailing retailer to find out when it will be available in your region :)
....aaaand, it's hard to out an hourly figure on this job since what we do in our workshop is a team effort. If you'd like to see more about how Kelly and the team detail cars in our facility, here's a full end-to-end series - ua-cam.com/play/PLtsZj-Jd7oYVSws-NwuvIVF8SE8Z2N6vU.html
Absolutely. This whole car was re-polished and re-coated. If you ever machine polish a car with correctly applied ceramic coatings on it, you will be removing the coatings as you go. The only thing different in this case is that those thick patches (some people call them high spots) took longer to polish away. We have a video in the works which talks more about ceramic coatings and what they do/don't stand up to. Stay tuned :)
@@LakeCountryManufacturing sorry one more question or clarification. So recently applied ceramic to my vehicle and had a couple high spots so I used turtle wax finishing polish on them, seeing it a milder abrasive would I still need to go over those spots. In this video I can’t remember if you used a medium or mild polish to correct the entire vehicle.
How tough those high spots/patches are to remove will vary not just by the brand of coating, but also by how long it has been left to cure. This is a very loose guide - and there is no substitute for proper preparation, planning and methodical working - but when we apply coatings, if we spot a patch that wasn't properly buffed off during application: Within seconds, it can probably be wiped off Within minutes, you might get away with some strong panel wipe ...10 minutes or more, we're possibly into light machine polishing territory (soft foam, polish) ... when we're talking in hours, that might be heavier machine polishing (microfiber, medium cut) ... several hours / days, worst case scenarios could even require sanding Again - I'm pleased to confirm this is all coming up soon in a video that I am editing right now :) Check out this series (especially parts 7, 8 and 9) for more insight: ua-cam.com/play/PLtsZj-Jd7oYVSws-NwuvIVF8SE8Z2N6vU.html
I had my AT4 ceramic coated 2 days ago which was Thursday, how soon can I at wash it with plain water because it's been pooped on & it's getting dirty?
Coating manufacturers will have their own rules I'm afraid, so it's best to check with them and their warranty conditions. That being said, if any surface gets pooped on, my advice (Jay here) would be to remove it ASAP with a mild QD regardless of when it was coated or painted.
We frequently change the compounds we use so that we can be sure that they are all performing well with Lake Country products. Your favorite mid-strength cutting compound would do just fine, I'm sure!
It looks like the vehicle still has polish residue which made the coating fail . This is why proper lighting is very important for coating installation.
I wholly agree with your second statement. And, we now have the Handheld Detailing Light on its way! You might enjoy this little article: lakecountrymfg.com/detailbay/what-lights-do-detailers-need/
How do you remove interior protection? I’ve had an interior protection applied a couple of weeks ago and it’s already peeling, coming off or going white and it’s making the interior look horrible
We know, but we're not here to name and shame. The company that did the work originally went waaay above and beyond to have everything put right (by us) for the customer. #respect
Wow! A couple of those small marks are almost forgivable (emphasis on almost)... But then you get to 2:29 on the passenger front door and wow! How the hell does anyone miss that and think that's acceptable?
Jay B here... our best guess is it was a combination of poor lighting, and not enough time. Here's a fun video we (Kelly and I) made about 'deceptive' lighting a few years ago: ua-cam.com/video/GQoJQW0-jME/v-deo.html
i think i know what happened. The previous detail guy bought coating in bulk. and he probably doesn't have many clients anyway, so he used the expired old coating that again wasn't stored properly as well. Also the weather was very dry plus body panels were probably hot. Doesn't have an ac unit. All this can result in this. The thing is, he did this one bad job, and probably lost 100s of customers by owners word of mouth. on that note, we need to know who this was. Secondly LCM did an amazing job and earned 1000000ssss of clients for life. and me for his trainings lol. His knowledge is top notch and is just not present anywhere.
Sadly your guess isn't quite right - it was an accredited detailer with fresh products, but they were working in a hurry and in less-than-ideal lighting, temperature and humidity conditions. Credit where it's due, they also paid out of their own pocket for everything to be fixed - so we won't be naming names. Thank you for the kind words all the same!
Hey Michael, links are in the description but I'll paste them here for convenience. Enjoy! Cleaning preparation for coatings - ua-cam.com/video/LaKx3T_Surw/v-deo.html Applying Crystal Serum Ultra - ua-cam.com/video/9aFG7kSaR9c/v-deo.html Applying EXOv4 - ua-cam.com/video/ekPRC5C36WE/v-deo.html
I just did my car. Wash dry cut polish. The ceramic I used was soooo easy to work with. I don't see how anyone can fail this bad? When in dought, flip mf towel and wipe all off. My car looks better than new. I never knew my car has metallic flake. Gold green blue on a black car.
It sounds like you've had a great experience which is good to hear, but it's worth remembering that not all coatings are alike, even when they come from the same manufacturer. Nobody can defend how this one arrived, but if you've got a very temperamental coating (one that responds very differently under varying temperature and humidity conditions for example) then it can be easier than with others to get into difficulty.
Kelly uses a variety of compounds in our videos; for the most part, when cutting (including to remove these coating patches) it would have been a medium-heavy cut compound. Nothing too extreme. You can learn more about removing / killing ceramic coatings here: ua-cam.com/video/CwTMbkswTb4/v-deo.html
In actual fact, to their absolute credit, that company paid for us to put everything right demonstrating first-class business ethics and genuine care for their client.
I guess that the coating was applied outside without good light or paint correction light, so they missed wiping all parts. Looks not professional. High spots everywhere
I can tell you it was done indoors, but in less than ideal conditions (temperature, lighting, timeframe) by a detailer who would normally have access to a proper facility.
@@LakeCountryManufacturing, it sounds like you were able to talk to the original detailer about the car. I imagine he stepped up to the plate in regards to the problems and the solution. Mistakes happen. It is what happens after the mistake that can make or break a business' reputation.
This vehicle should have been done right the first time as it is a very easy vehicle to work with in terms of nice curved panels and lots of times with Porches, the paint tends to be more of the soft side. I really do not know how the high spots and all could have been missed and such a horrible application. I am under the impression that they leveled with only one microfiber cloth around the entire vehicle and just completely avoided a second wipe with a suede microfiber cloth. I believe the first job was very sorry and goes to show that even when you are an accredited detailer. It does not always mean you are going to get the best job. Any detailer that has a passion would not do this to a client that is spending $2000.
Fortunately, and to their credit, the company went above and beyond their obligations and paid for everything to be put right by us. Lessons were learnt!
After detailing professionally since 1986, it just makes me crazy when I see another wonder - detailing product hit the market. You pay some so- called detailer $ 2,000 to a apply a protection product, and then have another to fix a bad application. Anything you apply to your vehicle paint that has to be removed by using abrasives is plain dumb. Stop putting wax over a ceramic coating, you're just creating more work to remove it. Using " SHAMPOO" to wash that's weak - soap so not to damage the thing you applied that's suppose to protect is beyond rational.
OK! Here are some top tips for ways to be like Kelly Harris ;) 1: subscribe and stay tuned to our upcoming videos 2: consider our training courses - full details are here - files.constantcontact.com/57c9f944701/b53e33e6-000b-4304-9416-743cc9a52e54.pdf
Honestly, I really hope this wasn’t a Professional Detailer or the industry is in more trouble..With the introduction of Ceramic Coatings every man and his dog wants to be a “Detailer” to the detriment of the industry.
It was. He had a bad day, trying to do the job in the wrong conditions (lighting, temp, humidity). In his defence - he paid for it to all be made right.
The person who applied this was probably using an open bottle from a previous job and wanted to take advantage of customer. Probably was also jealous of customer’s wealth and was spiteful.
We're going to do them a solid - naming no names, they did at least pay for everything to be put right. Basically it turns out that they were working in a hurry, in sub-optimal lighting, temperature and humidity. Nobody's perfect.
This is what happens if you try to apply high quality ceramic coatings in difficult environmental conditions (cold, damp) with poor lighting and time constraints....
Obviously we are going to have to be sensitive about this, but I can tell you they went WAY above and beyond their obligations to have everything made right. Incredible business ethics. #muchrespect
This gentleman’s mastery of his craft, patience, and meticulous attention to detail is mind blowing.
We're glad you enjoyed!
This video is absolutely fascinating. I'm shocked by 3 things: 1) How terribly this car was coated. 2)The sheer depth of Kelly's knowledge. 3) Just how amazing these videos are. This is 'must see' content 👏.
Thank you so much for the great feedback :)
I agree. I meet and had some great talks with Mr Kelly at Mobil Tech earlier this year. Great guy and his knowledge is just amazing.
Wow you gentleman are very detail oriented not just the fellow fixing the botched job but all of you who are watching and learning. How many of you clean your home with the same attention to detail.
I absolutely enjoy his way of explaining in technical detail about detailing. I LOVE IT! DON'T CHANGE IT
Thank you for the comment, it's appreciated! :)
This is what happens when you don't pay people enough so they don't do a professional job. I used to work at a high end dealership detailing and they paid minimum wage yet charged customers professional detailer prices.
We all know that time is money, but that's probably only a small part of what led to this situation occurring. It was the perfect storm of a mismatch between client demands and expectations, and what the operator was able to supply - both of which have many components to them. Fortunately, we have the solution for all parties involved!
@@LakeCountryManufacturing How long did it take Kelly to do all the correction work (before he applied the coatings)?
That’s not always true! It’s people saying they are trained and know how to professionally do a job in which you only find out afterwards that they don’t!
2k is enough
Don't kid yourself. 99% of the employees out there just don't care. The coating made it from the bottle onto the vehicle. Job done.
It's sad, but pride in workmanship is not a thing anymore.
Mind blowing! 🤯 Incredible display of diagnosis, correction, minimizing collateral damage, and patience.
Thanks Tom, it was definitely a journey! We hope you're enjoying the 'real world' content on our channel :)
Absolute master of the trade, so much info always passed on to help others 🙏🏼 Thank you guys.
Our pleasure! Plenty more to come :)
Just started my detailing-business , though i do have the experience etc and have done coatings for years now...but never came across a bad job like this before, wow!
If there are things you can't do as a detailer, just outsource it and stay honest to your customers! For many years I outsourced lens-corrections for example, even though I'd done it a few times on my own cars, I just didn't trust myself to do it for the customer! One needs patience and a clear understanding of the learningcurves in this job, it takes time, endurance and self-awareness!
"Don't be a hero" is a personal favourite rule of thumb.
lakecountrymfg.com/detailbay/avoid-big-mistakes/
And ya forgot to mention Perseverance. Ya gotta be in it to get with it. Best to know ones limitations for sure.
There is no way the previous job was done by professional backyarder at best Kelly is a master great to watch and learn thank u
Unfortunately it absolutely was done by a pro - just not in ideal conditions, as it happened. To their credit, they paid for the rectification.
Absolutely masterful job. There's nothing like watching a subject matter expert working at his craft.
Thanks! We hope you found it useful too :)
I just did this to my girlfriend's car. thank you for saving me. it was my first time applying ceramic coating 🙏
did you repair with machine and then recoat it or did you skip the recoating?
Thanks, truly detailed video and I like it. Don't worry about views. Not many people are into it but it can only grow which means people will be still watching this 10 years later and you still make money. I'm in the wrong business.
We're glad you enjoyed it, thanks for watching :)
That's sad when it happens,but lucky that this time the car is were it should be from the first time! Great job and video guys 👍
We agree! Thanks for watching :)
@@LakeCountryManufacturing It's a pleasure guys 🙂
Holy smokes. Best ceramic video on the tube and it's under 20k views.. :(
Thanks for adding one more :) Please feel free to share!
Amazing detective work Mr. Kelly. That car was a mess. Thank you as always for the great information.
You're welcome, we're glad you enjoyed it :)
Brillant video once again. Thank you Mr. Kelly and LC. Great work!
Our pleasure! Thanks for watching :)
I hope he didn't pay whoever did the original coating. What a nightmare. Great video.
Thanks, we're glad you enjoyed :)
thank you for making this video it is going to make me double check my work when I am doing ceramic coatings!!!
You just make the paint pop! True wow factor
Thanks James!
Would be funny if the guy who originally did the car and coating stumbled across this video by accident and watched it all the way through. I need my 🕶🕶 to watch the finished results 🎇✨✨🎇. Stunning work 👍👍
I'm stunned at how bad my coating was applied after watching this. I think I'm stuck finding someone else to redo it since I have zero faith they would do anything remotely as intense as this. I guess that explains the different between a $1500 job and a $2500 job.
Feel free to share the video with whoever you choose!
This is unacceptable at any price, 1500 isn't a very low price depending on your location. If you get a bargain price you should expect a less durable coating, but never an improperly applied coating.
These uploads you guys do don't get the views they deserve. Extremely interesting video. You mention at 19:00 that there is healthy clear coat from the readings you measured, could/would the poorly applied coating added thickness (microns) to the original paint?
Thanks for the great feedback Matt - if you could share the video among your detailing friends that would help us out a lot!
The gauge we use is calibrated to read in increments of 2 microns for day-to-day use (it can read finer decimals, but there's no practical use for that). Generally speaking the smears around this car would have had no effect on the paint thickness measurements. Multiple layers of properly applied coatings (such as the car was finished off with) won't add even a single micron.
I second that, very very well explained and enjoyable to watch aswell!
Bloody amazing job there Kelly! Would love to have you do my car!
Thanks for the comment :)
Great video, very well explained, thought through and with a ton of experience behind the understanding. Keep up the good work...
Hey, thanks Jonny! We appreciate the feedback and hope you'll stay tuned :)
Passion is the key
The previous installer most probably have a short attention span, he most likely got overwhelmed with the flash time (weather would be a factor), And to LCM, Kelly and crewand to great videos and technique!
Yeah the previous detailer had a bad time with this one....
Thanks for the compliments!
Very interesting vid. I've just had my black civic ceramic coated and it has join lines and like buffing lines all over it which is very visible in overcast weather.
I'm in the process of trying to get a refund and having the work done to put right elsewhere. I've been to a very reputable car detailer who have composed an email with there findings.
Feels like I have a battle as the original ceramic coater isn't happy and has got very personal in his replays even though I've sent him a copy of the email report..
It's been stressful
Fantastic video. You guys just got a new subscriber😍👍🏻
Awesome, welcome aboard!
What polisher are you using that converts from Orbital to Variable & reverse?
Thank you!
I think that's the FLEX PXE 80 👍🏼
I detailed and coated my car with igl graphene
Polished washed and wipe with the precoat spray provided, checked with a light for defects, all great
But after the coating, scratches start to develop, its not from the cat or anything I familiar
But the scratches looks like a crack , its like the coating layer cracked into islands before fully cured
incredible work!!
Thanks a lot!
Some of that car looked like it had just been ceramic sprayed rather than coated, and the owner paid 2k for that, what a joke, glad you could rectify for the customer
Everybody has good and bad days.... but yeah, it turned out a lot different with our help!
I wonder if the “coating” they used was spray form. That being that where it was applied on the doors it may have been sprayed on and then tried to spread out with a microfiber. Maybe not a proper liquid coating.
It’s just not buffed properly
wow that looks amazing
Very informative video! what are the lights you have on the ground at the end of the video?
Those are some old Scangrip items from Kelly's shop, however you could just as easily use a few of these... www.lcpowertools.com/handheld-detailing-light
As a beginner, what are the best advice you can give when applying a coating as to prevent this?
Lighting is crucial, as is time (you need enough of it), environment (must be super-clean), and equipment (you need DOZENS of fresh microfibers to coat a car). Check out parts 7, 8 and 9 of this old video series we made (Jay B here) showing the process... ua-cam.com/play/PLtsZj-Jd7oYVSws-NwuvIVF8SE8Z2N6vU.html
What kind of inspection light are you using in this video?
Enjoy! lakecountrymfg.com/lc-power-tools-handheld-light/
Thank you so much!
You're welcome!
Hi, was the original coating done by a main dealer or a detailer offering a professional service, and do you know what coating was used originally?
That’s actually a really good question, I think you’re onto something there! I guarantee it was a car dealer they charge way too much money just to produce a bullshit result not knowing the actual consequences, or even caring.
@@djparra41 the valeted are paid peanuts to apply coatings so don't have time to do it correctly.
I cannot believe a “professional detailer” actually did this to this car. This is probably the worst ceramic coating I’ve ever seen. How the heck did he miss all those high spots? Did he apply the coating in a dark cave??
Unfortunately this was the work of a professional accredited detailer. We suspect conditions (such as climate / lighting / time constraints) were not ideal....
@@LakeCountryManufacturing - Even with dim lighting or over-saturated lighting, you really cannot miss all those streaks if you’re a true detailer. And the inconsistency in the areas that are hydrophobic, makes me think it’s more negligence due to time constraints and taking short cuts by trying to pass some “ceramic spray”. That’s just shameful.
Can you recommend a detailer to me in central Florida? That can do the same correction. Thanks 🙏
Sucks to suck, thankfully we can learn from others mistakes, very expensive mistakes.
That looks loads better what was the polisher you used with the 1-2” pads
In this case it was a PXE80, however our mini pads work extremely well on any mini polishers with hook and loop backing plates. Thanks for watching!
@@LakeCountryManufacturing thanks I really liked the extension bar that went in the backing plate
what handheld light are you using Kelly? ScanGrip sunmatch 3?
Excellent video what is a healthy reading for clear coat as you mentioned ? How can you judge that and know it hasn’t been painted twice to give you the impression there is more top coat than there actually is please ? I have taken readings on both my cars a E91 averaging 170 and a shogun averaging 90 i have corrected the shogun a few times as it’s old but now I’ve coated it and accepted I probably don’t have much clear coat left
I’d really appreciate your advise on this
Modern clear coat is meant to be around 50 microns. Most paint depth gauges won't tell you how many layers of material (primer/colour/lacquer) you have, or their individual thicknesses. The ones that do are tricky to use and require knowledge of the paint process to properly evaluate the readings. 170 could be factory with 45 microns of clear coat. 90 could be factory with 55 microns of clearcoat, and there is no visual way to tell the difference. Much depends on the manufacturer and the colour (for example pale colours will often have more thickness in the colour for coverage). Furthermore, if a car has been painted twice, usually the second paint job goes OVER the keyed up surface of the original paint job, so if there was 100 microns to begin with, you might find a reading of 175 microns after the second, and that STILL doesn't guarantee you have 50 microns of clear on top (although you probably should, if it's been painted according to the manufacturer guidance / data sheet). Learning how to identify aftermarket paint comes with time and experience, to the point where we (this is Jay here over at the LC UK HQ) don't need the gauge for anything other than proving what we can already see.
Pro tip: invest in a laser pointer, suction cup, and some kind of inexpensive clamp to join the two. Using the exact same point on the panel (and I mean measure from the exact same edge of the laser point), take a starting reading and then check again after one cutting pass (after the paint has cooled). Change one thing (such as your pad, compound, speed, how hard you push, how long you polish for) and repeat the process. Use your findings to help understand what you're doing in future! You can see Kelly demonstrate this in the Bentley video: ua-cam.com/video/i7o-rfi8HRU/v-deo.html
@@LakeCountryManufacturing thanks for your in-dept reply The Bentley video was the first one of yours I watched really good for those with less understanding of paint.
I have currently been trading since august after leaving a bmw approved Bodyshop as a painter which Ive been doing for 14yrs
Repairing scratches by correction Ive lent on my experience of flatting . I think the way you used dft gauge was in a brilliant manor on the Bentley
Well done
'Ultra' that's been applied to a hot panel or in very moist environment and they didn't buff off before it set? CSL plus 2 coats of Exo works well for *careful* amateurs who wouldn't consider that sort of money. 150 for the coatings plus lots of labour and love 🙂.
You're on the right track but it was too cold, damp, inadequate lighting, and not enough time... basically everything wrong possible.
What handheld light is that? Need to get myself one!
And how many hours did this project take?
Good news - we have just debuted our light! facebook.com/LakeCountryManufacturing/photos/a.10150146383178589/10158934046838589/
Check with your favorite detailing retailer to find out when it will be available in your region :)
....aaaand, it's hard to out an hourly figure on this job since what we do in our workshop is a team effort. If you'd like to see more about how Kelly and the team detail cars in our facility, here's a full end-to-end series - ua-cam.com/play/PLtsZj-Jd7oYVSws-NwuvIVF8SE8Z2N6vU.html
@@LakeCountryManufacturing Who's your authorised reseller in Australia? I'm not too sure who to check with in Aus. Thanks!
You nailed it
Someone had to. Poor car!
After that polishing would you have to reapply ceramic coating in the those areas?
Absolutely. This whole car was re-polished and re-coated. If you ever machine polish a car with correctly applied ceramic coatings on it, you will be removing the coatings as you go. The only thing different in this case is that those thick patches (some people call them high spots) took longer to polish away. We have a video in the works which talks more about ceramic coatings and what they do/don't stand up to. Stay tuned :)
@@LakeCountryManufacturing sorry one more question or clarification. So recently applied ceramic to my vehicle and had a couple high spots so I used turtle wax finishing polish on them, seeing it a milder abrasive would I still need to go over those spots. In this video I can’t remember if you used a medium or mild polish to correct the entire vehicle.
How tough those high spots/patches are to remove will vary not just by the brand of coating, but also by how long it has been left to cure. This is a very loose guide - and there is no substitute for proper preparation, planning and methodical working - but when we apply coatings, if we spot a patch that wasn't properly buffed off during application:
Within seconds, it can probably be wiped off
Within minutes, you might get away with some strong panel wipe
...10 minutes or more, we're possibly into light machine polishing territory (soft foam, polish)
... when we're talking in hours, that might be heavier machine polishing (microfiber, medium cut)
... several hours / days, worst case scenarios could even require sanding
Again - I'm pleased to confirm this is all coming up soon in a video that I am editing right now :)
Check out this series (especially parts 7, 8 and 9) for more insight:
ua-cam.com/play/PLtsZj-Jd7oYVSws-NwuvIVF8SE8Z2N6vU.html
I had my AT4 ceramic coated 2 days ago which was Thursday, how soon can I at wash it with plain water because it's been pooped on & it's getting dirty?
Coating manufacturers will have their own rules I'm afraid, so it's best to check with them and their warranty conditions. That being said, if any surface gets pooped on, my advice (Jay here) would be to remove it ASAP with a mild QD regardless of when it was coated or painted.
What compound or polish did you use to correct the ceramic coating?
We frequently change the compounds we use so that we can be sure that they are all performing well with Lake Country products. Your favorite mid-strength cutting compound would do just fine, I'm sure!
what handheld light is that
You will soon be able to buy one of our own: www.lcpowertools.com/handheld-detailing-light
I am intrigued to know what torch you are using
Allow me to make a recommendation - www.lcpowertools.com/handheld-detailing-light
It looks like the vehicle still has polish residue which made the coating fail . This is why proper lighting is very important for coating installation.
I wholly agree with your second statement. And, we now have the Handheld Detailing Light on its way! You might enjoy this little article:
lakecountrymfg.com/detailbay/what-lights-do-detailers-need/
Youre like a Cer-Locke Holmes, instead of crime and murder, the mystery is Cer-amic 😂
How do you remove interior protection? I’ve had an interior protection applied a couple of weeks ago and it’s already peeling, coming off or going white and it’s making the interior look horrible
Interior PPF?
@@LakeCountryManufacturing no it was a liquid based product that they wiped on all the surfaces of the car
Hey Kelly! What are the names of liquids you're using?
In our videos we use a variety of high quality compounds and polishes from multiple brands, because everybody has their favorites!
Can you tell me where you got the extension and two inch backing plate for the PXE 80? I really want both for mine. Thanks!
www.autopflege-shop.de/aps-pro-fa50-50mm-verlaengerungadapter-flex-pxe80.html
@@LakeCountryManufacturing Thanks so much!
I hope they managed to claim back from the defective work
They did - to their credit, the previous detailer paid for the rectification.
Out of interest Kelly, do we know what coating was applied on the detail? Sorry if it's been mentioned
We know, but we're not here to name and shame. The company that did the work originally went waaay above and beyond to have everything put right (by us) for the customer. #respect
@@LakeCountryManufacturing I wasn't asking the company name, just what coating was used I.e was it a Pro coating or off the shelf
Ah - pro.
What is the name of the hand-held light you're using?
www.lcpowertools.com/handheld-detailing-light
@Lake Country Manufacturing would you recommend this light? Is it worth it or is there another one you would recommend?
Wow! A couple of those small marks are almost forgivable (emphasis on almost)...
But then you get to 2:29 on the passenger front door and wow! How the hell does anyone miss that and think that's acceptable?
Jay B here... our best guess is it was a combination of poor lighting, and not enough time. Here's a fun video we (Kelly and I) made about 'deceptive' lighting a few years ago: ua-cam.com/video/GQoJQW0-jME/v-deo.html
what inspection light do you use?
This is an inexpensive, unbranded LED work light with a magnetic base that Kelly has several of in his shop. Cost about $20.
@@LakeCountryManufacturing Do you have a link to the light he's using? That would be great!
That's how it's need to be done
Thank you!
i think i know what happened. The previous detail guy bought coating in bulk. and he probably doesn't have many clients anyway, so he used the expired old coating that again wasn't stored properly as well. Also the weather was very dry plus body panels were probably hot. Doesn't have an ac unit. All this can result in this.
The thing is, he did this one bad job, and probably lost 100s of customers by owners word of mouth. on that note, we need to know who this was.
Secondly LCM did an amazing job and earned 1000000ssss of clients for life. and me for his trainings lol. His knowledge is top notch and is just not present anywhere.
Sadly your guess isn't quite right - it was an accredited detailer with fresh products, but they were working in a hurry and in less-than-ideal lighting, temperature and humidity conditions. Credit where it's due, they also paid out of their own pocket for everything to be fixed - so we won't be naming names. Thank you for the kind words all the same!
Wow you were wayyyyyy off! Ya muppet! Your know it all attitude got ya looking like a stooge
Had my corvette coated, and the guys left this like holographic pattern smeared on the left front below the hood. I paid 1k. Not happy.
Sounds like classic poorly-applied coatings to me. Check out part 7 (then 8 and 9) of this series...
ua-cam.com/video/LaKx3T_Surw/v-deo.html
What light is that?
You'd like one of these! www.lcpowertools.com/handheld-detailing-light
Where is the link to the other car?
Hey Michael, links are in the description but I'll paste them here for convenience. Enjoy!
Cleaning preparation for coatings - ua-cam.com/video/LaKx3T_Surw/v-deo.html
Applying Crystal Serum Ultra - ua-cam.com/video/9aFG7kSaR9c/v-deo.html
Applying EXOv4 - ua-cam.com/video/ekPRC5C36WE/v-deo.html
This owner probably done a better job doing it themselves than whoever they paid. I never seen such a bad ceramic job.
Not gonna lie, it was a stinker!
I just did my car. Wash dry cut polish. The ceramic I used was soooo easy to work with. I don't see how anyone can fail this bad? When in dought, flip mf towel and wipe all off. My car looks better than new. I never knew my car has metallic flake. Gold green blue on a black car.
It sounds like you've had a great experience which is good to hear, but it's worth remembering that not all coatings are alike, even when they come from the same manufacturer. Nobody can defend how this one arrived, but if you've got a very temperamental coating (one that responds very differently under varying temperature and humidity conditions for example) then it can be easier than with others to get into difficulty.
Looks like they at least dressed the tyres well 🤣
They really did!
I watched and don't hear or see what cleaner/ compound product used to remove the bad nano product.
Kelly uses a variety of compounds in our videos; for the most part, when cutting (including to remove these coating patches) it would have been a medium-heavy cut compound. Nothing too extreme.
You can learn more about removing / killing ceramic coatings here:
ua-cam.com/video/CwTMbkswTb4/v-deo.html
@@LakeCountryManufacturing Oh nice Thanks
Did the owner go back to the guy that did this crappy work and ask him to fix it? ty
In actual fact, to their absolute credit, that company paid for us to put everything right demonstrating first-class business ethics and genuine care for their client.
@@LakeCountryManufacturing outfuckingstanding!
I guess that the coating was applied outside without good light or paint correction light, so they missed wiping all parts. Looks not professional. High spots everywhere
I can tell you it was done indoors, but in less than ideal conditions (temperature, lighting, timeframe) by a detailer who would normally have access to a proper facility.
@@LakeCountryManufacturing, it sounds like you were able to talk to the original detailer about the car. I imagine he stepped up to the plate in regards to the problems and the solution. Mistakes happen. It is what happens after the mistake that can make or break a business' reputation.
I think they ran out of coating
:'D
This vehicle should have been done right the first time as it is a very easy vehicle to work with in terms of nice curved panels and lots of times with Porches, the paint tends to be more of the soft side. I really do not know how the high spots and all could have been missed and such a horrible application. I am under the impression that they leveled with only one microfiber cloth around the entire vehicle and just completely avoided a second wipe with a suede microfiber cloth. I believe the first job was very sorry and goes to show that even when you are an accredited detailer. It does not always mean you are going to get the best job. Any detailer that has a passion would not do this to a client that is spending $2000.
Fortunately, and to their credit, the company went above and beyond their obligations and paid for everything to be put right by us. Lessons were learnt!
@@LakeCountryManufacturing did you RE COAT the car?
After detailing professionally since 1986, it just makes me crazy when
I see another wonder - detailing
product hit the market.
You pay some so- called detailer
$ 2,000 to a apply a protection
product, and then have another to fix a bad application.
Anything you apply to your vehicle
paint that has to be removed by
using abrasives is plain dumb.
Stop putting wax over a ceramic
coating, you're just creating more
work to remove it.
Using " SHAMPOO" to wash that's
weak - soap so not to damage the
thing you applied that's suppose
to protect is beyond rational.
I wanna be like you :(
OK! Here are some top tips for ways to be like Kelly Harris ;)
1: subscribe and stay tuned to our upcoming videos
2: consider our training courses - full details are here - files.constantcontact.com/57c9f944701/b53e33e6-000b-4304-9416-743cc9a52e54.pdf
Honestly, I really hope this wasn’t a Professional Detailer or the industry is in more trouble..With the introduction of Ceramic Coatings every man and his dog wants to be a “Detailer” to the detriment of the industry.
It was. He had a bad day, trying to do the job in the wrong conditions (lighting, temp, humidity). In his defence - he paid for it to all be made right.
Horrible job regardless of what you're getting paid. Take pride in the job or don't do it at all ✅
That's an approach we know Kelly would agree with
The person who applied this was probably using an open bottle from a previous job and wanted to take advantage of customer. Probably was also jealous of customer’s wealth and was spiteful.
We're going to do them a solid - naming no names, they did at least pay for everything to be put right. Basically it turns out that they were working in a hurry, in sub-optimal lighting, temperature and humidity. Nobody's perfect.
What the hell kind of comment is that!! “Jealous of customers wealth and was spiteful” ?? Such a dumb assumption.
How can a $2000 coating look like that??? OMGOSHHHH!!!
This is what happens if you try to apply high quality ceramic coatings in difficult environmental conditions (cold, damp) with poor lighting and time constraints....
Its called a high spot lol
Wow! awful,that poor vehicle.
At least the story had the happy ending it deserved :)
It must be hard to apply a coating that poorly🤦♂️
It certainly shows why it's important to have the right lighting and conditions!
@@LakeCountryManufacturing yes I emphasis the same to my barbers. 🤣
Not to mention that Porsche paint is notoriously horrid......
Cause to take the applicator to court. Ridiculous.
Obviously we are going to have to be sensitive about this, but I can tell you they went WAY above and beyond their obligations to have everything made right. Incredible business ethics. #muchrespect
You get what you pay for
Wow this is incredibly horrible work.. my god