LG Refrigerator Ice Dispenser Repair: Ice Dispenser Flap Not Closing
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- Опубліковано 30 вер 2024
- A modern LG refrigerator ice dispenser is repaired. The symptom to the problem was that the ice dispenser flap was not closing. The ice dispenser flapper not working will cause warm air to enter the ice chute & partially melt the ice which can re-freeze & cause the ice to stop coming out. A straightforward "how to fix" video.
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INFO:
LG Model: LFX25973ST /03
Product web page:
www.lg.com/us/...
Service Manual *VIEW*: www.manualslib...
Service Manual *DOWNLOAD*: www.manualslib...
Dispenser Removal Info (quoted from LG): appliantology....
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I have to say this is one of the best, if not the best, DIY repair videos I've watched. It was tricky at times, but the quality of the video and the steps shown were fantastic. Total cost of the repair, plus my time and a little aggravation, 19 cents. It would have been half that, but I bought two different length screws just in case :-). Thanks!
Thanks Rick!
I bought 3 screws for $0.41 :). Inflation
Wow! Thank you SO much! I am a 69 yo grandma and with your help I was able to fix mine which had the exact same problem. A few tips to anyone else doing it- pay attention to the configuration if the gadget that moves the bar holding the flap. Also when replacing the flap mechanism pay attention to how you put in the spring so it correctly puts tension so the flap closes.
Thumbs up. This was the only video I've found that really explains how to remove the ice dispenser panel.
Wow. That would have to be the best no nonsence repair vid I've seen. Its even the same model as mine so im sure to get it right first go from the information in your vid. Well done!
Looks like a big headache to me. But at least the LG fridge can survive 5 years, but the ice maker and dispenser not.
Huge help and was exactly what I needed. Thanks so much for putting this together and sharing. Super easy and quick. I actually spent more time cleaning/removing the mold than the repair itself.
Than for help me
I can’t thank you enough for this video! Took us about an hour total to fix our broken screw issue! Thank you!! Felt so accomplished yesterday! 🎉
This is EXACTLY what happened to my fridge, and precisely the video I needed. Great tutorial; easy instructions. I didn't trust your #4 screws, and bought something closer to the size I was replacing. After figuring out why you used #4 screws, and a return trip to the hardware store, all is well. Thank you!
Looks like a terrible design. What a great video. We have issues with low water and ice pressure. I’m thinking it’s possibly inlet water valves. There are two on these units I think.
Too loud music
Thanks for the instructions, I've been thinking about digging into our refrigerator for weeks now, but didn't want to break it to find out how it comes apart. Same problem as yours, broken mount post. 👍
Great video. On mine, the “standoff” was split so I had to superglue it. Then 2 days after reassembly it broke off completely. Followed the video exactly and so far it’s great. Thanks very much!
Had exactly the same problem. Must be a design problem with this model, also happened after approx 5 years. I owe you a beer. Your video saved me probably $200+ repair bill if not more.
Interesting.. I was wondering how common this issue was. Other than this issue, ours has been a stellar performer. Thanks for the feedback!
Exactly the same for me, after about 5.5 years, this just happened to me! I've always had issues with the ice dispenser in this fridge. I will not be buying an LG fridge in the future.
My fridge had the exact same problem. I had called a service "expert" and was told the problem was a faulty switch which would cost $400 for a service call to repair. Your video was bang on and easy to follow. I did use a bit of superglue to strengthen the post but otherwise did everything as you suggested and 'VOILA' my icemaker is working again..Thanks for the very informative video,
Mine has been broken for about as long as you've had this video up. I've just been too lazy to fix it. You made it look super easy and I decided to try. This was the exact problem. Took less than 10 minutes to get rid of an annoyance that I've had for years. I can't say this enough Thank you!
5 years after you posted this and it just helped me fix my LG LFX28968ST with the same issue. Thank you so much for taking the time to make this!
This was the exact fix I needed for my LG. Same screw post, same fix. 1 hour and $1.27 for the screws. You've saved me time and repairman costs. Thanks a million.
Any suggestions if my ice flap doesn’t open consistently. Alway clearing ice jams because the ice flap doesn’t always open.
I have the same issue and have not been able to find a solution.
The one thing that comes to mind for this issue would be the spring. If the spring is not seated well or installed properly, I could see the flapper not opening correctly. When I reassembled, I didn't put mine in quite right & had to redo it.
The motor for my ice flap unit was on its last legs and I just replaced that. It would open all the way one time and the rest it was half way. Once I replaced the motor itself ( LG Part# EAU59551204) it solved the issue.
Also, I was able to remove the whole dispenser panel with just friction of rubber dish gloves in lieu of a paint scrapper with the great grip on them…a lot easier and no broken tabs
Hi Rick, awesome video, thanks for sharing, do you know if the procedure is the same for the LG model GR-L2173EL. Having the same problem with the flap staying open. Please let me know
I grok this video - and the name of your site ’The Grok Shop’. Heinlein is one of my favorite authors. I believe your site name may correlate with ‘Stranger in a Strange Land’? I will soon apply your EXCELLENT video to pursue further mitigation of our issue. My current fix for our 8yo LGX25974ST /06 is to manually reach behind the door dispensing lever and pull it out gently upon removing the ‘collecting vessel’ and the flap closes (so far). My pre-repair hypothesis is a spring is broken or dislodged - another comment seems to correlate. Subscribing!
Thanks, bro! Great vid, and I now know how to take out that pesky ice maker panel in the front of the door! I REALLY appreciate your video!
this is clearly a bad design from LG. after getting mine fixed it was very obvious that the pivot (between motor and flapper assemblies) was still flexing when the mechanism cycled. out of curiosity... how long has this repair lasted for those that have had this issue?
I am having the opposite issue, my dispenser flap won't open; any suggestions?
My flapper only opens about 10% of the time on its own. I have to manually open the other times. Fridge is about 7 or 8 years old. Any thoughts there? The opener motor maybe?
Worked perfectly! (after the extremely frustrating process of getting the panel out). Just one question: when I popped the panel out two small springs ~1/2" long fell on the floor. They don't seem to affect the function of either the ice or water dispensers, & I can't see them on any of the online schematics. Anyone know where they might go?
Excellent step by step video on the same issue I have. Unfortunately I am not that handy. Meanwhile I will have to resort to putting the ice cubes in the freezer drawer (ice maker still working). Later I will see if my son-in-law wanted to attempt the repair after viewing your video. Thank you!
Excellent video. my problem exactly. the tab concern was right on, on tab broken. nice video work. keep it up thanks
Great video. TY. Exactly the same problem with mine. Must be a common problem. I guess its to much torque on the plastic piece. I ended up putting a longer screw and that worked. I did break 1 tab.
This was the same exact failure on my ice maker, and I followed your same fix, by replacing with a #4 1" screw. I used a $3 suction cup from Harbor Freight on the bottom left to start pulling my panel off.
Thanks for your help I found your video veryhelpful. Good things it was a blue wire that somehow disconnected. Thanks again.
Thanks for showing how the dispenser is disassembled. My issue isn’t a stuck flap but the ice chute and water controller have completely disintegrated. Went to get ice and small screws and springs flew everywhere! If I can get replacement parts it looks like they’re easy enough to replace. Otherwise I’m shopping for a new, non Korean built fridge.
I can't wait to try this. My LG is 12 years old. The ice dispenser still works perfectly but the light stopped working. And when I shined a light up inside the chute, I was shocked to see all of the mildew. These disassembly instructions will help me to access the flap and other interior parts to clean them. I cannot understand how LG could make a product that cannot be easily cleaned. Do you have any tips of how to repair light that is supposed to come on when dispensing ice ?
Great DIY video! Exactly what was wrong with my LG ice flapper also. Obviously another defect with this LG model.
Great video, exactly the same problem I had Thanks! Tip: I used automotive door/dash trim removal tools, worked like a charm with no broken tabs.
Thanks for the post. Different model fridge but same in door ice maker. Exact same problem. Screw post broken. Followed your instructions and had it fixed quickly. Many thanks for taking time to post this fix.
Wow, i had no idea what was wrong with my ice maker, but after watching this I pulled off the panel and it was THE EXACT same issue. Thanks for this tutorial! Got my ice maker working in no time!
Thanks a lot man! Crazy that all these break in the same spot. Great video and great advice!
Yep! YOU nailed it.., the exact same thing happened to my fridge ice maker. I took the shortcut and just glued it for now because I didn’t have a long screw. But great video
I have the issue of my door flap motor stopped functioning on my LS63SPGK side by side. Is it the same process to remove front panel? My display is on top not the side as shown here.
This fixed my issues! Thank you I was actually able to remove that plastic piece behind the screw and just screw the clip into the existing slot.
Thanks, man! Just fixed the exact same issue with the help of your video. Much appreciated!
Thank you thank you thank you. Save me frustration. Awesome video and steps.
Thanks! I actually broke my chute taking out the rubber to clean and I didn’t know how to replace it.
Removing the front panel and expecting to break the tabs is ridiculous. I didn’t even use a scraper. Just put some pulling pressure on the right side of the panel and it will pop out. Maybe use some rubber work gloves to increase grip.
I have this flap issue , BUT I also have a water flow issue. Water flow is good from the pump. Water flow is good going in and coming out of the filter. The ice maker makes ice just fine, but the water coming out of the front dispenser drizzles and then just stops. The motor is still running when the water stops. I am looking for a video or advice on how to get into the water lines inside the door
I put my panel back in and my ice dispenser chute with the gasket around it cannot open properly to let ice cubes through. I have opened the panel several times and put it back in. Even breaking some of those little tables off, but I am not sure why the chute suddenly cannot open all the way to let cubes past it.
Thank you for making this video, mine was broke in the exact same spot!😊
shoot my plastic posts are completely broken off. What are the other ideas for posts repairs/replacement?
Rather than the music, I'd prefer to hear the sound I should be expecting when removing that front panel. Oh well.
Thanks a lot for this video. Amazing! Same problema, same fix with your help.
JUST GRAB UNDER THE ICE CHUTE AT THE TOP RIGHT AND PULL THE TOP RIGHT CORNER OUT TO START. THE REAT COMES RIGHT OUT...TWO SECONDS. NOTHING BREAKS!!! YOU HAVE RO MUSCLE IT, BUT BEATS FIGHTING WITH THE SCRAPER AND BEATING UP THE PAINT
Thanks for the explanation of removing panel! It was not the same problem as your, but i have fixed my issue!
How can I repair ten light of the water dispenser
Amazing, gonna try this soon. Flap has been stuck open for a long time. Losing a ton of cooling I'm sure.
Thanks for the Video. That front panel is exactly what i needed to see. Had the exact issue with the flap. smh You think they would have made this area a little more robust.
Thank you very much for this video. I was able to correct the probem without any problem.
Dealt with this myself, except my standoff split in 2, so I had to epoxy them together. Thanks!
Thanks! Very informative, I was able to fix my fridge which had the same issue.
Thank you so much for posting this fix. You may have guided me towards the solution for replacing just the LED panel cover (mine got damaged due to humidity dark spots). However, as you pointed out, replacing it is almost prohibited, as I cannot manage to open the cover to replace it . So simple, yet so hard to reach for an opening...There is the risk of damaging the edges of the control panel itself while trying to reach for the cover, hence creating another bigger monster. I will try to find someone that could help me, and will save your detailed video as a DYI guide. Many thanks again!
excellent educational video! I managed to fix the same issue you were having
Thank you soooo much!!! This was perfect! Another 2020 nuisance overcome :)
Take the handle off better access almost all manufacturers have similar snap out designs
Excellent video and nice narration. I have a similar issue although my issue appears to be more with the water dispenser. I think I will tackle this tomorrow. Thanks again!
How do you troubleshoot this same problem on a Whirlpool side by side refrigerator
This video saved my bacon and money. I did exactly what you said to do and it worked. Thanks so much.
Our Fridge is 6 years old and had the same exact problem. Unfortunately I wasn't able to get the panel off without snapping a couple of the tabs. Still saved me hundreds on a repair man or thousands for a new fridge. Thanks the walk through
Well done video on each step! POS Screw post! :)
wow i have the same fridge as this one. and yeap its true very disappointing how LG didnt make it easy for it to remove for maintenance
Terrific video, thank you. I repaired my 4 year old LG LMXS27626 ice chute door using this.
I agree that removing the dispenser door was extremely difficult. I went very slowly, used far more force than I thought I would have to, and eventually got the dispenser out after about 45 minutes. All tabs were intact, somehow.
I had prepared to repair the screw post as you demonstrated, but much to my surprise, my problem was simply that the opposite side spring was not installed correctly! Incredibly easy fix, once I got the dispenser out of the door.
I suspect it came from factory this way. I have had occasional problems with ice/frost jamming the chute, but seemed to be happening much more frequently lately, and the COVID-19 quarantine finally gave me enough time to trouble shoot!
Thanks again!
Thanks for the video. I just fixed my refrigerator 😊😊
Excellent video. Thanks for sharing. I just had the same problem and fixed it.
This was helpful information on where to hit it with the meat hammer. It's not the best way but it worked somehow.
Greeting from Australia. I had to fix the ice controller button which had broken and this video was helpful with that task as well as I could see the process for disassembly as well as the switch spring location in the background. A+ thanks!
I had literally the exact same issue with my LG....this fixed it and saved me a bunch of cash....thanks!
Any idea how to replace the disgusting moldy door seals???
This was very helpful. I realized my unit was full of mold and wanted to get it clean. I would have never got it apart without this video. I was pulling really hard and it didn't feel like it would let go without breaking something. Finally it did "pop" and I continued to work it carefully. No broken tabs. I'm not sure the putty knife was necessary. Looking at the tabs, once it was apart, it looks like pulling straight out would have been the best bet. Thank you for doing the research.
This video is exactly what I needed to fix the same issue. You do a great job with the step-by-step. 1 million thumbs up!
Thank you so much… we have been so frustrated with our LG refrigerator ice maker we were ready to just replace the entire refrigerator… (yes I know a bit excessive of a reaction)
Well now we have a functioning ice maker and all is well in the home. Well until the next time an appliance decides it’s time to break again.
I appreciate your video, a crappy build by LG to begin with
Great video. Very helpful and easy to follow. Dispenser works great now!
Thank you! I had a different problem with the dispenser but your clear instructions and visuals help me fix it. Great video!
Another thankful watcher here. You walked me right through it. Although, I did try the super glue method and we will see how it holds up!
Congratulations on your video ..!
I looked a lot but couldn't get that ice maker out.
Thanks to you I was able to know how to remove it ..!
I am from Venezuela
I don't speak English but I understood when I saw his video how to get it out.
In fact, I translated this letter to send you a cordial greeting and to express my gratitude to you .. !!
A thousand blessings..!!
Awesome. This makes me happy :)
Thank you for posting this. Absolute insane amount of help.
thanks, im doing this to clean my nasty dispenser
excellent video...just come on over and fix mine! hahaha!
Excellent DIY repair video.
Awesome video! I used this exact procedure to repair my LG LMXS27626. I did added a drop of superglue to the broken screw post to tack it on. Seems to have worked like a charm...hopefully it holds up to the torque of the motor and spring mechanism.
Do you have a video of replacing the dispenser levers?
Same EXACT break on a lmxs27626s
Just followed the video and it’s repaired! Thank you Sir! Only problem I had was I couldn’t get the broken piece back on, but that doesn’t appear to be an issue, so far.
Great video. I had same issue and was able to resolve.
EXCELLENT VIDEO! REALLY REALLY HELPFUL !
I appreciate the video! Ours had the SAME EXACT problem, and I just finished fixing it with the help of your video. Thank you!
Thank You for your explicit and detailed steps!! This is the Best repair video I've seen yet!
Awesome video very helpful
Question…..I have water coming out around the dispenser assembly and is slowly dripping into the freezer portion of the fridge. The water doesn’t seem to be coming from the ice maker, I have a feeling that the water line for the water dispenser may be cracked somewhere. Have you or anyone ever seen this before??? Thanks.
Haven't seen that (yet). Your theory may be right. I would also wonder about the dispenser valve maybe not seating properly?
Hey, great video! I have a similar problem with the flap not opening completely. It opens only partially and hence the ice won't fall out of the funnel. Any ideas what might be causing this? It works occasionally as it should, but very rarely. I usually have to open the flap by hand and the ice will fall out. I would like to use your video to repair this problem and I was wondering if others have had this same issue of not opening fully as opposed to being stuck open?
If the flap does not open (or partially) it is most likely the actuator DC motor failing. However, if the LED light and ice bucket churning motor also don't come on, most likely the micro switch, or the plastic lever that actuates it has failed. All are serviceable after the cover is removed from the door front. I got the motor from Genuine Replacement Parts ( LG Part# EAU59551204 Ice Dispenser Door Motor @ $51.89 EA).
See Also: ua-cam.com/video/3k79F5WlQ6k/v-deo.html. Although a different fridge model, it shows how the motor actuator arm comes from the factory in the extended/out position, requiring you to hold the flapper open when installing (i.e. arm out = flap open / arm in = flap closed). Once installed and operated, the motor resets itself to the flapper closed position after 4 seconds, ready for the next cycle.
Excellent video and well made. Your instructions were very clear and I now know how to get the dispenser off my LFX21976ST model to diagnose a similar problem - flapper stuck open. Thank you for the video.
Right on; thanks for the feedback :O)
Perfect! Same issue here but this fixed it!