Picking up a Winnebago Revel from Lichtsinn RV- our experience, tips, would we do it again?
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- Опубліковано 29 січ 2021
- Not sponsored- this is our experience with ordering a Winnebago Revel from Lichtsinn, our experience and tips for those considering going through Lichtsinn for their RV.
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My wife and I bought our Winnebago coach during 2006, the service and experience is second to none. We had four RVs prior to Lichtsinn Winnebago. The Lichtsinn RV family commit to exceed the customer’s expectations. We even drive hundreds of miles for the service experience they provide. Nice job on this video.
They were great to work with, and we took our Revel back there to perform a recall and install an additional battery. They are top notch!
We also bought our Revel from Lichtsinn! We are happy customers as well.
Great little video. Thanks!
thank you for mentioning stuff like how they have the floor mats.. and the price was fair...(plus the extended warranty info, the $100 airport pickup for a 2 hour drive).. i LOVE THIS VIDEO!!!
Thank you for the video. Currently waiting for our Minnie Winnie from Lichtsinn . I feel a lot better knowing that we will be taken cared of. Thank you!!
Glad you liked it! You will love the RV and the pick up experience!
i still plan to use YOUR sales guy.. that walk through was top notch.. and my gut instinct felt he was honest!!..
Perfect timing!! I am picking up my Revel from there on Thursday. I’m happy with them so far!!
Pack warm clothes and enjoy the experience!
I would like to say Thank you for doing this video. My wife and I are considering a Winnebago View. We also have been looking at all the Rv dealers and researching them. We have just about decided to go to Lichtsinn Rv for pretty much all the same reasons as you have stated. We are going to wait a year or two until the mess of the virus is over. But your video is invaluable resource. We will be going to Lichtsinn Rv for sure. Thank you again.
Glad it was helpful! We spent months researching and felt like Lichtsinn was our best option. I'm sure there are other great dealerships, I just liked the peace of mind of being so close to the factory if there was a major issue. You guys will love the View- we checked them out also, very roomy and much fancier than the Revel!
We have an order in for an Adventurer 29 B. Really enjoyed your video. Listening to all you had to say was very reassuring! Thank you.
Glad you liked it! That Adventurer is a great looking rig- hope you guys have a blast with it!
Good to know, will be picking up ours this coming Nov to Dec time frame
Thank you for the review of your experience. We are considering Winnebago Revel. Will check out Lichtsinn. :) Customer Service wins the day!!
Glad it was helpful!
Excellent video. Been thinking about going to Lichtsinn rather than local. The cost , break in miles etc. You made many good points. Helped a lot.
Thanks for watching and the feedback! I think you can't go wrong with Litchtsinn, only downside is you do need to fly there and the potentially long drive home. The ability to have anything fixed onsite or at the Winnebago factory are a huge positive in my opinion.
I'm happy you got your RV!!!!!!!
Thanks- planning on a lot of adventures!
Pick up with no miles is great. Mine has 1500 on it. I was told that Winnebago always drives them. Nice job! 144K here. Great job
Great info 👍Greetings from Santa Barbara 💕
I'm glad you had a good experience. They were not very responsive to us. I figured if they weren't responsive when we were trying to give them money, they probably wouldn't be after the sale. We bought locally in Colorado. I'm glad we did. Our Travato has been in the shop several time for warranty repairs. I wouldn't care to drive all that way to Lichtsinn for warranty work.
Sorry to hear you had a bad experience and so many issues with your vehicle. The Winnebago warranty is honored at any W dealership, you do not need to return it where you purchased it for repairs.
Excellent. Glad you both put this vid together. It pretty much echos my experience-right down to many of the accessories you purchased. I flew out from Florida on the 15th. Exhausting. Signed my paperwork. Had a bit to eat at Shooters. And stayed at the Cobblestone. BTW, I think the food store is called HyBee. Anyway, all went well. The weather was non-stop snow my entire visit, and SO beautiful. I left there on the 19th, and drove all the way back to Florida at a leisurely pace. Got home that Friday, the 22nd. Really enjoyed the drive back. I didn't have as much time, or opportunity, to test the rig before I left, as you both did. But so far, knock on wood, everything seems to be working. So, maybe I lucked-out with a good one! Thanks again for your videos. And for your correspondence with me beforehand, before I made my purchase, with the myriad questions I had about the extended service contract etc. You guys rock.
That is great news- glad to hear that your experience was as good as ours! Enjoy your Revel!!
I am glad my Revel will have some miles on it...this way, if there are any major issues, the driver will find out instead of me. My other concern is that from what I have read, it is difficult to get service unless you purchased it from that dealership. I am expecting my 2022 in Mar/Apr. Love your channel!
What are the changes with the 2022 model?
The driver might find out about some major issues with the chassis, but I don’t expect them to notice a problem with that temperature sensor or care too much about some squeaking cabinets.
Yeah I really wanted to do the full inspection prior to finalizing the deal. And I'm weird about other's driving a brand new expensive rig lol
Thanks the video
You're welcome!
I used National RV Centers, you get the RV with a 1k+ miles on it because it is driven to their lot. I am fine with that because I would have done the same drive. This gives the dealership the opportunity to fix any problems. The also required 5k down with same price essentially, though a little less. The 5k is refundable! Everything else is identical. FYI, They use parts from Owl Vans and Agile, if upgrading. Safe RV’ing, hope to see you on the road.
Sounds like another great option!
How much was the total down payment? Or what percentage do you have to put down?
Awesome video... We pick up our Blue Grey Revel at the end of April and we can’t wait. My wife only wants to do 1 night but I’m going to have her watch this video.
We are sending L-track to Lichtsinn to install it for my MTB bike and I want to double check the length between the 2 tie downs next to the doors. I have to cut it down for the
end caps and want to know if 40 inches will work for the 2 1 inch end caps or go 38 inches.
Thanks for the help and hopefully we will see ya at a rally or on the road when I go see my family in FLA.
Cheers Dave
There's a couple campgrounds within 20 minutes of the dealership if you want to try a change of scenery but still have the ability to get things fixed quickly..
@@MULTIPLESHOTSFIRED .. I can’t wait to test it out. We have sites in Tahoe, Joshua Tree NP and on the coast. It’s going to be great..
I have 1 more question about the garage. I saw Lichtsinn’s measurement video and the garage base is 44 inches and it looks like the closest 2 tie downs are around 42 inches apart. If
I cut the L - track to 38 inches will that leave enough space for the two 1 inch end caps? I want some space between the factory tie downs and my bike’s L - track.
Thanks again Dave
Hello my friend, I know that there has been a lot of people that said thank you for this video. Well I want to join in, because this was great so thank you for your help. I watched lichtsinn RV videos and always wondered if it’s true what they say about them and now I know. Stay thirsty my friend
Thanks for the kind feedback! Glad you liked the video! Are you getting ready to pull the trigger on a Revel?
Very helpful! Thank you for taking the time to pass along what you've learned along the way. Have been hearing a bit of loose connection, system issue stories, etc. Good to hear dealer hung in there and did the right thing. I get the feeling for the most part, folks are still happy with the purchase. The Revel has the 4x4, bathroom/shower, garage combo that is what I am after. Don't see a viable alternative. Add to that my intention is it would be my daily driver, so I am going to take a lot more time researching. Did you test drive somewhere beforehand or just go for it?
Initially I thought the Revel bathroom was a huge differentiator from the Storyteller until we tested the Revel van in person and spoke to owners. The bathroom area is very small (toilet and small wet shower space. A hard-walled narrow shower space in the middle of the van is not optimal in a short wheelbase Sprinter for an average or large person. Proof: How many Revel sales videos do you see where the salesperson steps into the space and demonstrates the available space to shower or use the toilet?
The common Winnebago quality lapses experienced and not remedied by Winnebago will give some pause. Many of the Revel 'house' issues can be attributed to the speed in which the Revels are running through the assembly line.
IMO The Storyteller is a more honest depiction on what showering / toilet use will be in such a small space. FYI if you tell your insurance company the van will be used as a daily driver your rates will be much higher than describing it as use for vacations /etc.
Thanks for sharing your thoughts.
First time I saw a revel in person or drove it was at the dealership. I did a ton of research and just felt like it was going to be the one for me. I would have no issue with using it as a daily driver, it's about the same as driving a F-150, handles great, parking is a breeze. It's a great RV in a tiny space!
@@chrispnw2547 Appreciate the info. I will look at the Storyteller specs more. Cold weather and off the grid is also a requirement. Not to mention large area for hiking and other gear. Insurance companies have already chimed in on the daily driver upcharge.
@@chrispnw2547It is very tight but I use the bathroom and the shower all the time without any issues. If you are over 6' and maybe overweight I'd suggest you try before you buy lol. For me it's the most efficient arrangement out there and I love a hot shower in the revel to get the day rolling!
@@MULTIPLESHOTSFIRED New owners of the Storyteller Overland produced a very detailed YT video of using the on-board shower in their van today. I was please by what I saw but having choices in the Class B segment is a good thing.
I'm thinking of buying a Revel to live in permanently. It sounds like y'all got great customer service. What is the process to get tag and title if you live out of state from the dealership? Do they handle that? Keep the vids coming, they are very down to earth and without hyperbole. Thanks.
Yes they handle all the license/title paperwork for any state, super painless. We had our plate within 10 days. Appreciate the nice feedback!
@multipleshotsfired - did you buy any extended warranty for the van? What are your thoughts on these?
They did offer one- it was a few thousand dollars. I turned it down, these are fairly simple rigs, the factory warranty is 12 months, I am running it hard during that time and will bring it back to Forest City if it needs anything during that time (so far no issues). Everything I've read tells me the extended warranty is a profit machine for the dealer. If you are remotely handy you can tackle the plumbing and electrical issues that may come up.
Thank you for the upload. I have heard some previous stories in regards to Winnebago RV quality issues and it does not seem that the quality issues have been resolved; even with a Mercedes chassis.
Winnebago is definitely a production builder, unlike the hand built boondocking vans. But they are priced much more affordably. So far I'm very happy with ours.
@@MULTIPLESHOTSFIRED thank you for your reply. So what was the deal with the transmission issue? Was it resolved to your satisfaction? Thanks in advance.
So the mercedes techs updated a ton of the software on the van, took a few hours, did a series of tests and had no further issues. I've put about 3,000 miles on it since and have not had any issues since. Certainly didn't give me a warm fuzzy after signing all the paperwork lol.
What was the cause/repair of the "not being able to get it out of neutral" issue?
Software update/reset. Weird issue I've heard of a few others that had the same problem.
I’m looking to buy from them, did you finance thru them and was it a good percentage rate? What loan term do they suggest 5, 10, 20 years? I’m thinking about the 10 year loan term.
Their finance dept worked with a few lenders to get me quotes, ended up with a BOA loan and it was at a good rate (at that time) You can finance for up to 20 years.
Hey guys, great videos.. does the Revel come with a security system
No just the Mercedes factory alarm.
Thanks for the video. I'm on the fence on the revel or the overland mode. What else is in the price besides the revel ?
That 133k was the price of the rig, all taxes, fees and other BS are on top of that.
@@MULTIPLESHOTSFIRED at least our taxes go to good causes 😃😆😅🤣😂😢😭
HA!
@@MULTIPLESHOTSFIRED they charge your states taxes correct? Here in Texas it is 6%! With no trade in, tax is a big hit!
Wow you got an Amazing Price at $133,000 for your Revel. Does it have the LITHIUM PACKAGE? Because I called Lichsenn RV about my TRAVATO and told her I was looking at a 2021 Travato KL National Park Edition for $131,000 and the woman said its a great deal and go with that price at the other dealer, she told me the start price of Travatos on order is $130,000. So I went with the other dealer and got my Travato there. I was so bummed because I really do like Lichsenn they are a great dealer and very professional. I had a horrible buying experience at the dealership that I got my RV at, had to complain to corporate to take me seriously. I even had an issue with getting my ladder off the RV and my dealer service department had no clue , I actually called LICHSENN and they answered my questions in 30 seconds!
So many RV dealers out there don't give a crap about you once you buy your RV, Lichsenn does.
Yes our 21 came with Lithium and it's a game changer. Sorry they could not match your other dealer's price, the market is nuts right now thanks to covid.
@@MULTIPLESHOTSFIRED is it 4 pure Volta batteries?
If so you got an amazing deal, a Revel with Lithium would never sell at that price again.
My Travato KL NPE MSRP is $178,000 with everything.
If you look at Revels now the base price is $185,000 without Lithium and just solar.
@@Rogue_1987 the Revel always comes with Lithium (Xantrex) Batteries (2 of them). The Volta- system is not available (as of 2021) in the Revel and the MSRP of $185k includes the Lithium batteries and Solar. Base MSRP does not include A/C
What's the deal with the vans ranging from $133,000.00-$180,000.00? How are you getting one for $133 if they run $180?
RV Industry is like that- the retail price is not what you will pay. That's why you see crazy "deals" at RV shows- big discounts off retail. Basically you can get up to 30% off some manufacturers suggested price, depending on the dealership. Since Covid has blown up RV sales those discounts are getting much smaller as dealers are enjoying the strong supply and demand situation they are currently in.
We got lucky and found one in stock last month at Campers Inn (Atlanta). Flew from west coast, zero customer service ... no ride from airport (spent a small fortune to Uber to the dealership) and they sped through the hand over. Rep didn't know much about the Revel. Already had almost 2k miles from delivery & only after getting on the road discovered 2 wheels were out of round. But still, so worth it, it's been so much fun and happy we got one without waiting. I also wanted to say thanks for the video you posted linking to the items you've purchased for it. It made outfitting out a breeze!
Glad you were able to find one and make it work- these are great rigs and I hope you get a lot of use out yours!!
@SadieSteele1 I have heard of others mention wheels out of round. I haven't picked up my Revel yet but I was wondering how do you know they were out of round? Can you described what you felt/heard to determine that? I want to be prepared! Thank you
@@jasminewevers4589 there was a terrible vibration at 50 mph and above. In hindsight it was a mistake to not test drive and thoroughly check the systems before leaving Atlanta. We took it to a tire shop a few hundred miles into the trip & they put the tires on a Roadforce balancer which confirmed two tires (passenger front & rear) were badly out of round. You could even see it as they were spinning. Unfortunately, BFG did not honor the warranty and we had to pay out of pocket (maybe because they already had over 1k miles from delivery). The tire shop said they see this problem all the time on those vans. I highly recommend test driving it and if there's any vibration make the dealership replace them before you sign. Some tire shops might try and work something out with BFG, depending on how badly out of round they are (the tires cost about $250 each) but I wouldn't count on it. Lichstinn's hand off sounds dreamy compared to what we experienced.
@@SadieSteele1 Thank you. I will make sure I road test mine at high speeds to make sure all is ok. Sorry you had to deal with that.
keep us updated if anything goes wrong.
Absolutely!
My co worker bought his Revel loaded for $115,000 with lithium, he said that was the best deal after searching around! They are nice and i look at his weekly:)
What dealership? Best deal in the country is currently $147k for in-stock.
Did you have any reservations about putting that many hard miles on a brand new engine during the break in period?
We babied it for the first 300 miles or so, took backroads and varied speed constantly. From 300 to 1000 we would avoid cruise control, vary the load and pull off the freeway about every 45 mins and let it idle for a bit. Can't think of a better way to break one in. Beats having a delivery driver just get on the freeway and put 2k on it at 80mph!
Good luck getting your RV serviced at your local dealer! Priority always goes to those that buy from the dealership.
Incorrect- Dealers get direct payment from the big W for warranty work and are happy to take in the work. Quit spreading that BS.
@@MULTIPLESHOTSFIRED it is quite a problem on all the forums. You even mention the 2 month delay at your local dealer. I guarantee if you bought it at your dealer, you could pull strings to get it serviced immediately!
Please feel free to share single post showing it's a problem. We've been down this road before Jay, you cannot provide any evidence to backup your BS claims. All dealers are backed up with the hot RV market right now, Warranty work is a priority and a call to Forest City reporting that kind of thing would not end well for the dealership. Unless you have anything to backup your statement please refrain from making false claims.
@@MULTIPLESHOTSFIRED it only makes sense business wise. RV technicians are in short supply. RVs are not like cars that can be serviced at any dealer with no questions asked. It all depends on each dealer. You can report back to us when it is time for service on your Revel. I hope I am wrong and your dealer pulls through for you! I noticed there are others on this comment section that are telling you the same thing about poor service of local dealers.
You might want to re-read the comments about poor service- folks are saying when they picked up the Revel from their local dealer they didn't know anything about the revel and spent little time with them. Had nothing to do with maintenance or repair work. Gives you a lot of confidence for when it's time to get it worked on there! The guys at Lichtsinn move more Winnebagos than any other dealer and that spills over into excellent orientation and service.
$133k is that still possible
Sadly no. The best deals I'm seeing are $156,000 right now for new ones.
Pls louder your audio thanks
Thanks for the video. Our 2020 was just totaled, after a texter plowed into us during a cross-country trip. We’re in Colorado and bought our ‘20 local. What’s your advice for getting the same kinda price you did? Tom @tbmcd3 on Instagram.
I'm so sorry to hear about your rig getting totaled, that absolutely sucks. The prices have gone up considerably since our October purchase- it sounds like anything below 147 is a good deal these days. Are you a member of the "Winnebago Revel 4x4" page on Facebook? People occasionally share good deals on there..
Thanks for your response, and yes on FB Revel group.