Traits of a Good vs Bad Salesperson | What It Takes To Be A Good Salesperson

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  • Опубліковано 30 кві 2024
  • What's the difference between a good salesman and a bad salesperson? It's not as simple as, bad salespeople can't sell and good sales people can. Well, it's a lot more complex than just having the skills to sell, but also having the personality traits and attributes needed in sales to succeed.
    So the difference between a good salesperson and a bad salesperson is their actions. For instance, a bad salesperson tends to push their agenda onto the prospect rather than understand their needs and help them solve their problems successfully.
    Therefore, you should never meet a salesperson that isn't friendly because to be a good salesperson; you've got to have soft skills to get along with people. You may have even heard this old expression - "people do business with people they know, like, and trust."
    Ultimately, not every sales professional has the qualities it takes to become a top performer. Join Tom Abbott, creator of SOCO/ Sales Training, as he explores the specific traits that distinctly separate the good salespeople from the bad.
    Chapters in this video
    00:00 - Introduction
    00:28 - Good Listening Skills - listen twice as much as you talk!
    01:36 - Ask Questions - be curious about your customers’ pain points, challenges and needs.
    02:48 - Confidence is created from competence.
    04:31 - People Skills - prospects are more likely to do business with someone they know, like and trust.
    06:16 - Follow up!
    08:03 - Every no brings you closer to a yes.
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    Need a reliable and energetic Online Sales Training platform curated by experts?
    Join us at SOCO/ Sales Training. The award winner for "Best E-Learning & Mobile Learning Platform in Singapore & Malaysia."
    Engage, excite, and motivate your team with CUTTING-EDGE sales techniques, spread out over 5 Certification Courses that include over 150 videos, 30 templates, and even Q&As with instructors!
    🏆 bit.ly/join_SOCO_Academy_YT 🏆
    ----------------------------------------------------------------------------------------------------------------------------------
    Welcome to SOCO/ Sales Training!
    SOCO/ Sales Training is an award-winning Sales Optimization company. We help build high-performance B2B and B2C sales teams in organisations of one to one thousand employees (and sometimes even more!). Our suite of solutions is specifically designed to train staff quickly, efficiently (minimal downtime), and reliably.
    We believe in creating solution-focused, goal-oriented Sales Professionals who take pride in their profession. So all of the training reinforces the S.E.L.L.I.N.G. traits we consider all sales professionals should live and breathe.
    With our integrated suite of products, we've designed our training to outlast short term improvements by instilling sustainable selling behaviours reinforced across training sessions.
    #goodsalesman #sales

КОМЕНТАРІ • 90

  • @JoseGuerrero-xn5kv
    @JoseGuerrero-xn5kv 3 роки тому +60

    1. Listen more than talking.
    2. Ask good questions, be curious about the customer.
    3. Confidence, quiet confidence, in yourself, product, company. Confidence comes from competence, when you are good your confidence level goes up.
    4. Super friendly, people skills. People do business with people they know, like, and trust.
    5. Follow up
    6. Relentless, never stop. No does not mean No it means no yet. No is temporally. Every no brings me closer to a yes

  • @nowayjose7856
    @nowayjose7856 3 роки тому +40

    Every person in retail management needs to show this video to their team at orientation. Well done.

  • @KevZen2000
    @KevZen2000 3 роки тому +30

    One of the biggest problems in sales is people are artificially creating enthusiasm and they really have no interest in the products or services they are selling. There are mainly just looking to make money off more commission. It is mainly about a way of manipulating people into buying stuff that they really don't have interest in.

    • @SOCOSalesTraining
      @SOCOSalesTraining  3 роки тому +11

      Totally agree! The first person salespeople need to “sell to” is themselves. If they genuinely believe in their company and their products, they’ll come across as more authentic with customers.

    • @sayyer10
      @sayyer10 3 роки тому +2

      Super agreed! They’re just looking for a salary! They have zero interest in the job so long as it’s a job that pays!

    • @upinsmokewego59
      @upinsmokewego59 2 роки тому +2

      Exactly! At my shop, I tried a lot of products and researched to be able to better understand what people want. They always tell me they appreciate me being genuine, and they prefer that over "created enthusiasm" any day.

  • @sayyer10
    @sayyer10 3 роки тому +4

    This channel is so underrated. I just found you and I subbed! As a salesperson the knowledge I get from this channel is incredible!

    • @SOCOSalesTraining
      @SOCOSalesTraining  3 роки тому

      Thanks so much. Glad you like our channel. Lots more videos to come!

  • @gpavankumar7196
    @gpavankumar7196 2 роки тому

    Thanks a lot Sir.

  • @2firstnamess
    @2firstnamess 2 роки тому +3

    i couldnt thank you enough for this video, going in for my sales interview tomorrow and this was a huge help

    • @SOCOSalesTraining
      @SOCOSalesTraining  2 роки тому +1

      So glad we could help Tyler! If you're going for an interview tomorrow, make sure to watch this video on how to land a job in sales ;) ua-cam.com/video/ys5OrzpHxTM/v-deo.html
      Best of luck with your interview!

    • @mathiaskanuck6759
      @mathiaskanuck6759 Рік тому

      Did you get the job? If so, how's it going? Sales is the one of the best jobs you can have... Especially if you can make a base + commission and bonuses, sky is the limit.

  • @ChiraHealthyStyle
    @ChiraHealthyStyle 2 роки тому +4

    Awesome content! I do need this especially when I'm also an introvert and never see myself as a salesperson at all.

  • @mataemokoena9760
    @mataemokoena9760 3 місяці тому

    I think this is what I needed . Thank you for the content and I can’t wait to put myself in check.

    • @SOCOSalesTraining
      @SOCOSalesTraining  3 місяці тому

      Glad you found it helpful! Excited for your journey of self-discovery and growth. If you ever need insights or have questions, feel free to reach out. Here's to your success in sales!

  • @blakekendall5203
    @blakekendall5203 4 роки тому +13

    Good sales is about balancing steering your customer into decisions that you know are in their interest, while maintaining honesty and transparency, and providing excellent service.
    I believe that sales is almost as much about delivering good service, as it is about using what you know to help customers make the best ownership decisions.
    In fact the act of selling itself is really a service, and if you don't see it that way, I think you're probably a bad or dishonest salesperson.

    • @SOCOSalesTraining
      @SOCOSalesTraining  4 роки тому

      Love that A B! You're bang on. I have a feeling you'll like this video that just came out about how sales reps can use service to differentiate. Let me know what you think ua-cam.com/video/NSi5thAfI_M/v-deo.html

    • @sayyer10
      @sayyer10 3 роки тому

      Wow! You legit well put the facts in words!

  • @ramilahettiarachchi1249
    @ramilahettiarachchi1249 2 роки тому +1

    Loved this video. The delivery and narrating is very sincere and compelling.

  • @phililemandy8647
    @phililemandy8647 2 роки тому +2

    Oh my! I love your video...so helpful. You've earned a subscriber

  • @lydiameriana3154
    @lydiameriana3154 4 роки тому +4

    super clear! wonderful video!

  • @andreasmerikzon2111
    @andreasmerikzon2111 3 роки тому +2

    Tom is super.... thanks for the great tips...

  • @hafsahabdulai4301
    @hafsahabdulai4301 Рік тому +1

    Wow, great facts.
    I'm an shs graduate and I wish to get the opportunity of being a salesperson. And I will keenly apply your tip.
    Thank you 💕

    • @SOCOSalesTraining
      @SOCOSalesTraining  Рік тому

      Thank you for the kind words Hafsah! and for expressing an interest in becoming a salesperson. That's exciting :D Glad to hear that you found the information useful and that you plan to apply the tips. Best of luck in your pursuit of a career in sales!

  • @dicksontharakan1810
    @dicksontharakan1810 2 роки тому

    I would like to be certified as a Sales Trainer after a Training. Which institute offers it? kindly let me know.

  • @phamthankhai2141
    @phamthankhai2141 Рік тому +1

    I really love your speaking skill. It is so persuasive.

    • @SOCOSalesTraining
      @SOCOSalesTraining  Рік тому

      Thanks Thank Hai! Being able to speak well and deliver a highly engaging presentation is also a great skill to have when you're in sales, that's for sure. Here's a video we did with Spencer Waldron that you may like to take some tips from if interested: ua-cam.com/video/LGoId3zPOZM/v-deo.html

  • @mariasimaca5889
    @mariasimaca5889 2 роки тому +3

    Damn this turned out more helpfull than I thought

  • @asagiX24
    @asagiX24 2 роки тому +1

    Thank you!

    • @SOCOSalesTraining
      @SOCOSalesTraining  2 роки тому

      You're very welcome, Oscar! We'd love to know - what was the most helpful part of this video for you?

  • @annedarling3584
    @annedarling3584 2 роки тому

    Loved it. Spot on.

  • @thebigbaldbarber
    @thebigbaldbarber 2 роки тому

    Love this bro 😎

  • @stevedavenport1202
    @stevedavenport1202 2 роки тому +1

    I have 5 out of 6, not bad. Have never been in sales, but I really enjoy being around people who sell for a living.

    • @SOCOSalesTraining
      @SOCOSalesTraining  2 роки тому

      That is awesome Steve! Learning from others is one of the keys to success!

  • @sivakumar-so9ks
    @sivakumar-so9ks 2 роки тому

    Simply Superb!!👍

  • @vijaysimha8720
    @vijaysimha8720 3 роки тому +2

    I really liked this tutorial

  • @sandraoverbey5903
    @sandraoverbey5903 Рік тому

    Good good tips thank you!!

  • @fasttackwiz
    @fasttackwiz 2 роки тому

    True...

  • @fasttackwiz
    @fasttackwiz 2 роки тому

    Woww
    Nice Video

  • @jrfitzgerald73
    @jrfitzgerald73 2 роки тому

    I’m a manager of a Prime AT&T store.
    My team is watching this today

    • @SOCOSalesTraining
      @SOCOSalesTraining  2 роки тому +1

      Thank you for watching! We hope you were able to take away some useful tips!

  • @ritchie9030
    @ritchie9030 Рік тому +1

    I've been a buyer for decades.... Ive gone as far as I can go in that office....so I quit and I start my sales position in Monday.... Wish me luck!

    • @SOCOSalesTraining
      @SOCOSalesTraining  Рік тому +1

      Congratulations Richard! That is awesome news, all the best in your new role!

    • @ritchie9030
      @ritchie9030 Рік тому

      @@SOCOSalesTraining Thanks. Interesting times ahead for sure.

  • @motivation_youth_
    @motivation_youth_ 2 роки тому +1

    Very good lesson sir i'm from sri lanka 🇱🇰 thanks a lot

  • @sarahmajiwa1297
    @sarahmajiwa1297 2 роки тому +1

    Thats super!

  • @vikramshetty5590
    @vikramshetty5590 8 місяців тому

    Good but being relentless at times by following up with the same client after hearing a no might lead to blocking your phone number and your company for being a nuisance. Cheers 😊

    • @SOCOSalesTraining
      @SOCOSalesTraining  8 місяців тому

      You're absolutely right! Persistence is key, but balance is essential too. Finding the right timing and approach for follow-ups will ensure a positive customer experience. Thanks for highlighting this important aspect! Cheers! 😊👍

  • @johnhypaull.macate8967
    @johnhypaull.macate8967 2 роки тому

    Thanks

    • @SOCOSalesTraining
      @SOCOSalesTraining  2 роки тому

      Thank you for watching! We hope you were able to take away some useful tips!

  • @jeffersonabarca2661
    @jeffersonabarca2661 2 роки тому

    Great video

    • @SOCOSalesTraining
      @SOCOSalesTraining  2 роки тому

      Thanks, Jefferson Abarca! We're glad you found it helpful!

  • @quincy477
    @quincy477 2 роки тому +2

    That's a great video

    • @SOCOSalesTraining
      @SOCOSalesTraining  2 роки тому

      Thanks, Andrew! We're glad you think so. However, we're curious - what do YOU think the best trait to have as a salesperson is?

    • @quincy477
      @quincy477 2 роки тому

      @@SOCOSalesTraining That's hard to say. From all the traits that you mentioned, I think all of them are equally important.

  • @ayaanbalouch6992
    @ayaanbalouch6992 2 роки тому

    you are best sir ❤️😘😘

  • @kusichristian7224
    @kusichristian7224 Рік тому

    Pls help me solve this problem
    Am a sales person for a susu hire purchase company
    My target is to get 20 new customers and each susu balance should be less than 50cedis in every month
    So am asking ...If am able to meet this target....should I still give out customers within the same month or I should prepare customers for the next month.

    • @SOCOSalesTraining
      @SOCOSalesTraining  Рік тому

      Great question! Do you sell more this month and earn more commission or do you fill your pipeline for next month? When in doubt, I would focus on what's best for your customer. What feels like the right thing to do?

  • @mathiaskanuck6759
    @mathiaskanuck6759 Рік тому +1

    You forgot about "Belief in the product you're selling" You have to believe that what you're selling is valuable.

    • @SOCOSalesTraining
      @SOCOSalesTraining  Рік тому +1

      You're absolutely right Mathias! If you don't believe in what you sell, it will be hard to convey how great your product is.

    • @mathiaskanuck6759
      @mathiaskanuck6759 Рік тому

      @@SOCOSalesTraining Thanks for the video BTW. I've been doing this why WHOLE working life. Never did many jobs other than sales. And I am STILL learning things. I had a bad week last week(which would've been a great week 2 years ago lol)
      And this helped alot.
      16 years in sales and I'm still having off weeks and re evaluating my pitch, sheesh!

    • @SOCOSalesTraining
      @SOCOSalesTraining  Рік тому +1

      @@mathiaskanuck6759 It is essential to keep learning in sales. You're a lifelong learner Mathias, celebrate that! 💪

    • @sandraoverbey5903
      @sandraoverbey5903 Рік тому

      He mentioned knowing your product

    • @mathiaskanuck6759
      @mathiaskanuck6759 Рік тому

      @@SOCOSalesTraining Thanks! 👍

  • @mouadsaissi3532
    @mouadsaissi3532 2 роки тому +1

    I noticed that jst few people whose want to learn about money 💲 even all of them want it 😂

  • @nkirukaodimma7691
    @nkirukaodimma7691 2 роки тому +1

    This video is an advice to sales people

    • @SOCOSalesTraining
      @SOCOSalesTraining  2 роки тому

      Yes, we hope this video will help salespeople get better at their profession :)

  • @Mrjakeharrington93
    @Mrjakeharrington93 Рік тому

    This is A* training, what a mentor

  • @runitdas9625
    @runitdas9625 Рік тому

    I am really influenced by your video but if you have to drop a reason for not getting the subscriber then what it will be . Actually i am curious about why viewers not subscribe this quality videos

    • @SOCOSalesTraining
      @SOCOSalesTraining  Рік тому

      You're too kind Runit! Glad you have found the video helpful!

  • @do7425
    @do7425 2 роки тому +1

    If you can't sell, get into sales training...

    • @SOCOSalesTraining
      @SOCOSalesTraining  2 роки тому

      And if you can't do either, troll someone's channel... :-)

  • @yvonne2965
    @yvonne2965 Рік тому

    Sales 🤮