My iPhone Won't Charge! The Real Fix From A Former Apple Tech.
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- Опубліковано 19 гру 2024
- A former Apple Tech explains what to do when your iPhone won’t charge. There are four main components to the charging process: your iPhone charger, Lightning cable, your iPhone’s Lightning port, and your iPhone’s software.
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First, try performing a hard reset. This doesn’t always work, but it can occasionally fix the problem if your iPhone’s software crashed, causing it to appear like it wasn’t charging.
Next, we recommend trying multiple chargers and Lightning cables, inspecting each one for physical damage. If any one of the physical components in the charging process is broken or malfunctioning, then your iPhone won’t charge. Many times, the issue is caused by a cheap, “gas station” Lightning cable that’s not Apple MFi certified.
Also try cleaning out your iPhone’s Lightning port. If there’s any gunk, lint, or debris in the charging port, it can block your Lightning cable from making a clean connection to the Lightning port. We recommend using an anti-static brush, but if you don’t have one, a toothbrush will suffice.
Finally, try DFU restoring your iPhone. Make sure to watch our DFU tutorial! Watch our video about how to perform a DFU restore when your iPhone won't charge: • How To Put An iPhone I...
If your iPhone won’t charge after a DFU restore, it may need to be repaired.
To learn more, check our article to learn more about why your iPhone is not charging: www.payettefor...
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Every iPhone I’ve had has had charging problems as soon as it gets to about 2 years old. I’m convinced they do this on purpose with the software updates.
Mine is 6 years olds and it just stopped working
Its mostly because apple chargers last 3months before they stop working. also my phone is 6 years old and it has a really bad charging issue! If your iphone is on 50 percent or lower it dies. Its really frustrating and i cant just buy i new phone
My phones 2 years old that makes a lot of since
that's why I never upgrade it.. don't think the latest IOS are actually made for the older phones unfortunately
Mine just turned 2 and I’ve been having problems. I have to plug the charger in and out at least 10 times to get a charge. I’ve gone through at least 4 chargers this year!
I’ve had my charger for less than a month and it’s already stopped working. Brilliant. Thanks apple.
SAME THAT LITERALLY HAPPENED TO ME IT WAS BRAND NEW
Same here
Same thing here
have u been using it on charge?
Same
The fear you feel watching the video as the battery percent goes down and it's still not working 💀
Yes I have 20%
IT AINT FUNNY I GOT 12% LEFT 12!!
I got 16😭
Mine charges after i take it out and plug it back in and my heart SINKS everytime it takes longer than 30s 😭
I’m on 4% and it’s 11 at night help 😭😭
The real reason it's not charging is because Apple wants you to buy another one...
😭
Fr
Right
😂😂😂😂😂😂😂😭😭
ikr
I haven’t even had this phone for a year and it won’t charge 😭
Bro exactly
Samee😭😭
Me too
samee!! frrr :((
Same
I stg I’m litterally about to throw my phone on the floor rn I’m getting so pissed off 🤬 someone pls help
Same bro
My phone: *2%*
This guy: „uSe YoUr fLaShLiGhT!“
Me: **cries**
Glade I’m not the only one crying hear
You can use another phone for flashlight
I’m dying 😭
@@saqibjameel825 what if you don’t have another phone
“The iPhone software itself”
*checks settings for update*
“This update requires at least 50% battery or to be connected to a power source”
.-.
Infiltratious ok
same lol
yes because if the phone dies while updating it will corrupt the system and ur data will be lost . whats the problem?? thats with any fone or tablet or laptop
bermudaguy03 bruh, the whole point of watching this video is bc my phone won’t charge. And you’re asking what is the problem? Big brain time
bermudaguy03 *phone
Very useful and informative, but I would like to share my experience. My Iphone was charging, but the camera wouldn't be recognized by quicktime, keynote or OBS. I suspected it was software as their was no wear and tear on either of my apple bought cords and could be found in the finder. I did a reset of all settings in the settings of the iPhone and it did the trick! It was less involved than a DFU reset, but it worked! People trying it should be careful that they are only resetting the settings and and not erasing data, but it was only one click. Thanks for the video!
Thanks guys!! I'm stuck at work until Monday and I was panicking because my phone wouldn't charge and tried moving from outlet to outlet, changing the charger cord and block. Finally, I remembered to use the laptop and look for a solution! Your video came up and I'm a happy camper now! APPRECIATE YAL HELLA MUCH!!!!!!! Enjoy your weekend!
Q
I’m on 2% pray for me ya’ll 😞✌️
(Edit: yes my ipad is charged now since you gremlins continue to ask after 11 months lol)
You good now?🤣
@@lilviktor3107 guess not 😂
Shes not good-
this was 9 months ago what did you expect it to still be dead lol
Im on1%
Dude seriously I've looked and read so many places for fixing this issue!!! These guys are the ONLY ones that mention a HARD RESET and it worked! Thanks guys! Yes, I subscribed 😆
You guys are terrific. I did the first 3 steps with no results and then I went and got a clean tooth brush, cleaned the port and it was like magic. Glad I didn’t have to do the DFU fix. I was guessing what the initials stood for
Omg it worked bruh😂😂
Legend
Small brush and compressed air worked for me cleaning out charging port on 6s, found itty bitty tiny lint stuff. Checked with flashlight and magnifying glass, cleaning more until I saw nice shiny metal inside
My iPhone 6 wont turn on. While plugged in it only shows the low battery sign and that's it. Been left on charge for about 2 days straight and no response.
TheNextJeymar same problem .. did you get over this problem
I have the same problem. have you fixed it yet ?
sammmeee i bought it new and this happened what did you do??
Mine too But I fixed it
ROLAND sebuc how did you fix it??
Y’all talking too much my phone finna die 😭😭😭 (comment your percentage)👇🏽
😂😂🤣
Frl I’m on 10% 😥
@@nicknamehermosalarryfan3975 I’m on 6
On 1%😂😂
Good luck y’all 😂😂
Thank you gentlemen. You saved my life. I’m presently disabled, and was without a phone. The hard start worked. ❤️
So glad we could help!
Me: lemme just turn my charger around
*Charges*
Bruh-
I did that and still won't chare :(
@@carolineplayzroblox3539 what I do sometimes is curl the charger up and around the phone so it's bent upwards and sometimes that charges it, sooner or later though it does stop working, but it does work temporarily
Bruh saame
just did that rn and I feel like a dumbass 💀
THIS HAPPENED TO ME TOO HFMDKFK
Thanks SOOOO much guys....the hard reset worked on mine! Before I used your " Magical" fix, there was a sliver of red on the left side of my battery thingy that shows on the top right of my phone, but right after the reset, it was totally GREEN! I don't understand how that worked, but who cares?? My phone is fixed.....I'm so grateful!!
that's why you got fired from apple, y'all being so dramatic
lololol fun fact- thats how they train their employees. u should see the stuff on the training to be apple certified. "tiny scratch on battery" -throw whole fone away lol. they are taught to treat battery like a live grenade. pfft i bend,pry,smack those batteries around all day lol
@@bermyvlogger to be fair those batteries are actually kinda dangerous
Bahaha lol-
Was down to 1% when I found this video now I'm back at 11. Thank you for the thorough tips guys, saved my life right there
OMG,OMG, OMG - thank you!!! You both are lifesavers/phonesavers! Used toothpicks to clean and clean and clean out port… Still wouldn’t work, but I had a feeling the port was gunked up as the outside of port looked like a greasy car part.😱 Blew into port a few times, pounded phone on counter and, voila!, my ancient iPhone 5S has arisen from the dead 💀 Thank you, gentlemen!!!🙏🏻🙏🏻🙏🏻
Lol
gentlemen
When ur watching this with 1%
Mines 4% :/:
@@user-rd1he1yc4c u alive
@@lauraavila8929 I’m alive..
I know how to fix it >~
@@user-rd1he1yc4c HOW DID U FIX IT PLD TELL ME
@@lauraavila8929 i just cleaned the bottom of the phone and it didnt work so i tried it again i keep charging but it work...BUT its stuck at lowbattery so..i rub the back of the phone or you can just do anything to make the back hot
AND I LEAVE IT FOR A MINUTE AND IT WORK
(Idk if this work to you)
Whenever I plug my iPhone it would randomly stop and then I plug it again and it still works?
new port. try new cord first
Same that happens to mine too but now it wont work! I dont know what happened it just stopped out of no where when it was FINALLY charging and now i cant get it charging again.
Thanks! This was what I needed to know. Cleaning the charge port on my iPhone with a new toothbrush did the trick! And now to make sure I'm backed up...
Thank you so much! I used a new toothbrush to clean the charging port and I was surprised to find lint in there. The connection is solid and my phone is now charging :)
This is why my parents told me to stay with Samsung 😭
My Samsungs all died within 12 months, and the software sucked badly. Went to iPhone a few years ago and it's been awesome!
I know right. I'm using my samsung now that my iphone has decided not to charge.
Naaaaa Pixels are where it's at
Thats what i always say!
YESSSSSSSSSSS T_T
it actually can be more complicated than that when these instructions don't work and that you have to go to a repair shop and get someone to remove the dust through their own specific tool used for cleaning the inside of phone ports and then you have to wait it out. the serve is usually free in these cases.
Thanks guys! The hard reset on my 6 did the trick - had to hold the buttons for a really long time and I thought it didn't work, but I put the phone down to watch the rest of your video, and it powered itself back up. Once it came back up, it started charging normally.
Thanks for the tips I almost wasted a trip to the apple store. Been struggling with charging my iphone for months now and now its good as new. Did a reset then cleaned the port with a tooth pick. I thought i had cleaned before but this time i cleaned harder and shined a light to ensure every bit of dirt came out. One less thing to worry about now :)
OMG thank you so much I tried the hard reset and it worked I haven't opened my phone until today this is why I love this channel
Great to hear! Hope you subscribe! :-)
OMG I followed your instructions about holding down for 30 seconds and it worked straight away . Thank you both so much .I am so grateful to you both. You have helped an old lady who loves all the latest gadgets.I was cursing APPLE and wowed never to buy another Apple product .I have 7 Apple products
I literally just had this happen. Had it plugged in all night, no charge at all this morning. Tried for hours with different cables, cleaned out the port on the phone, did a clean of my normal cable, and just when I thought I'd have to do a DFU reset on my computer, welp, found the problem. I was using a wall outlet for overnight charging, but as soon as I plugged it in to my computer it charged right up and works perfectly now. (still need to replace the battery, but that's a different issue) If nothing else, try a different outlet or try to charge it on your computer before doing a reset.
Not for me.
Instead of using a wall outlet , I plugged my usb cable into my ps4 and it charges normally now.
Thanks I got my iphone to charge again! Thanks so much. I love Apple and now help on line.
I’ve been having a problem on my phone for a couple of days where in some apps it won’t charge. Keep in mind this is an iPod. The hard reset worked great, thank you so much! You earned a sub!
It worked! You guys were totally right about having to hold the reset for 20-30 seconds...way way longer than what Apple Support recommends. Winning.
I did that - it didn't help
My charger is working to other phones but does not to mine. WTF
"THE REAL FIX is replace your cable, or clean your charging port"... Yea, you guys sound like MEGA GENIUSES.
I have 4 or 5 different USB cables. My iPhone knows when the cable is plugged in, but refuses to be charged! BTW, I also have a Samsung, no problems!
Nah mine I notice the charging port is kind of lose bc when I put my new charging cable in the port it feels lose and it comes out easily it didn’t use to be like that before don’t know how it became lose
@@brolyassasin8354 OMG SAME!!!
Want
zeeshan adnan yeah it sucks it stills charges but I have to leave the phone still for it to charge if I’m holding it the cable will sometimes come lose I hate it
The main issue is that apple replaced the old charging/usb port wich was with iPhones up to iPhone 4 with a new port, which while compact is flawed and really not up to the job. If I ever decide to switch to android or windows phone, it will most likely be for reliable charging - not for the software or other hardware.
android does have reliable charging
Hard reset worked! iPhone 5s. I plugged it in and held two buttons down. Great!
A rodent problem? Stop acting like Apple doesn't set all their charger cables to self destruct before they ship them off for selling.
All the Apple charge cables I've had have lasted 10 times longer than any alternatives I've tried.
Hey, you might want to get a sense of humor in your lifetime.
every iphone charger cable stops working within a few months
I love this.🤣
Tim Bo l hi n
Oh my god, thank you. Life saver! My phone was at 10 percent, so I plugged it in. 30 minutes later, it’s still on the charger at 10 percent and I started to panic. I searched up what to do and found this video. I did it, plugged it back in, and it worked! Thank you!!
Did you update your software and hard power off??
@@audriedelafuerta898 Thing is I got a new phone-
well in that case if u have multiple chargers, you can use the one that you have for the phone you’re using and I used another charger that is supposed to charge this phone so it worked for people that have multiple chargers like me
how is the battery NOT a part of the charging process???
I'm embarrassed for these idiots
I had to explain what a hickey is after my daughter pointed out the one on dude’s neck lol
😂😂😂😂
XD
BAHSHAHSSERT
BHAHAHAHAHAHAAH
They gotta learn 🤷♀️
Thanks guys! You saved my old 6s plus that I refuse to give up. 👌🏻
Seems like I have to give up on that
:(
I have same
lol if u need your phone to remember your sons birthday.. #ReEvaluateLife
You could have replied instead of posting a seperate comment you know?
EDIT: Sorry I confused this with another comment.
Ryan H LLOOOOLL SAME
facts
LMAOOOO
Reminding! Silly!
“The iPhone software itself”
The reason this sounds like BS is because at one point that software was new on the same hardware, and the phone charged just fine.
You guys are freaking legends ! I literally cleaned it out and bashed it against wood to take out the excess stuff and boom it’s working ! Thank you guys !
Y'all just saved my iPhone 😭 it was on four percent!! It's charging now up to 8% 💕
LUCKY U
MINES NOT EVEN WORKING
Zeeshan I smashed the end of a Qtip and took some of the fuzz off and swabbed the port and it started charging
Mine is just DEAD :/ (crying in a corner while typing this from my laptop)
@@Whatever_2 SAME
Thanks guys, you’ve saved my data.
Who would’ve known brushing the ins of an iPhone fixes it. Taking hygiene to another level. Cheers!
I use an iPhone SE and tried to hard reset it. It was charging all day, but every time I tried starting it it only shows the dead battery sign. It never took this long to charge before, but by now the phone is three years old.
I’m about 3 percent and when I charge my phone it always said (accessory may not be supported)
You should get a new charger it happend to mine too and I had to buy a new charger to fix it.
Same, I bought a new charger, and about 6 months later (now) it happened again and I am so sick of it, and my Iphone is DEAD :/
Plug it into a different outlet
Thank youuuu guys! You just made my old iPhone 5s come back to life after 2 years in my cupboard! Thank you!!! :)
Coco Rebelista cap
@@ntando767 big cap :D
@@icecation3803 huge cap :3
wow. Hard reset worked on my iphone 8!!! The charging port suddenly stopped working completely a few days ago. Cleaned the port. Tried different chargers. And none of that worked. After 4 days of being restricted to wireless charging....I watched this video. And phone is officially working!
Thank you so much for being one of the very few to suggest solutions other than hard reset, DFU, and recovery mode.
My phone is dead at 0% I will try to keep it charging for two days I guess ..
um ur battery is prob dead
It would only take 2 or 3 hours to fully charge so...
@@jspecc_ N O T I F I T W O N T C H A R G E
@@yourbuddymaxormaybegingeri2782 g o o d p o i n t X D
right when i finished watching this my phone finally charged after 14 hours without me even doing anything
I tried everything and couldn't get my iPhone SE to re-charge. Then I tried a LONG hard set like you suggested and it finally came back on! Thank you!
I missed my sons birthday because I couldn't get the calendar app open haha I hope not
LOL HE FORGOT HIS SON BDAY LOOOOL
LMAO
fr tho haha
who even uses the calendar app
you missed your sons birthday because you're a bad parent
I can’t thank you guys enough I worked perfectly you guys are professional
Great video guys, but the only thing you didn't cover was the male end of the charging cord. I had one that got gunk on it and wouldn't charge. I bought a new one, had it a week and the same thing happened. I then noticed in my vehicle if it is not put into a cup holder or some other thing to hold it, it drops to the floor. I'm in the northeast, so during the winter water is on the floor. I now will get a charger that is the one you recommended. I'm just hoping its not a chemical reaction to the cheaper charger.
Thank you! We are leaving on a trip today and thought we would have to buy a new iPhone! Your video has me operational in no time at all. Great tips and fun delivery!
@Chen Hee Foong bruh apple users really be like oh phone won't charge lemme BUY A NEW PHONE
Thank you! I was able to get my 86 yr old father to fix his over the phone with me because of your video. Thanks!!!
You are very welcome, Dean.
Would you help me i have iPhone x when i plug in to charge it says "this accessory may not be supported" i dont know what to do
this cable works properly on ear buds but not on the phone .
thanks guys
same :/ and now is DEAD , I am writing from my laptop. *Let's cry all together*
Thank you guys so much for the advice! My iPhone wasn't charging and after watching this I cleaned out the port and it's all good now! Huge thanks for the help!
Thanks guys, had the same issue with my I phone and I just found a mini brush to dust off any gunk/dust of the charger point at the bottom and it worked🙌🏾💯
Omg thank you guys so much i went and did everything trying to get my iphone fixed but you guys actually helped
While watching this video, my daughters phone started working. Thank you
I don’t know how to explain this but my lighting port of my iPhone 12 it dose charge but when I move my charger to the left it stop charging my iPhone, is this normal? I never had this type of problem before
yes exactly if i go to a specific
angle it’ll work but if I move it a bit it doesn’t charge
ya my new iphone 12 is like this like no matter what i do it’s just not charging unless it’s at an angle and i’ve bought like four new chargers and brick things like it’s so annoying
Wow all I had to do was turn over my charger and plug it in 😂 lol
My phones at 1% IT STILL WONT CHARGE IM ABOUT TO CRY
How bout know
@@MMAJAY. figure it out yourself.
@@nmg_venom1132 🤨
Same
Mine died
You helped a lot through this. Thankyou so much. My phone started charging after the steps you showed.
Watching this at 4 percent
4 years later and this video still helped me out, Apple store said buy a new one. you guys came in clutch. thanks a lot!
I had an old iPhone that my grandma gave me because she got a new one and it couldn't turn on after 2 years but when I watched this video i could turn my phone on. Thx very much :)
Thank you so much!!!!!! My old iPhone 5s is getting old and is giving me problems but other wise works fine I wasted 25 minuets trying different things and the hard reset fixed it lol but it works now thanks!
Liftmasterdoorman same how did you fix it
Michele Stone a hard reset was the last thin I did but I also took a q-tip with a plastic handle and cut it at an angle to fit in the charging port then I put isopropyl on the q tip and that fixed it
I have iPhone 5s it's awesome aren't I right
ಜ್ಞಾ
Danyel plays sell it to me i will give you 2 dollars
ThAT WAS THE BEST PRESENTATION OF ANYTHING I'VE SEEN ON UA-cam. Easy to watch, you guys are light hearted and very clear and to the point. Thanks!
What do i do when my phone wont charge when its on but when I completely shut it off and power off it starts working, like it wont even register the charger when its in also i think it might think my charger is a usb or something.
YESSS LETS GO!!! THANK YOU !! I HAVE BEEN ON THE BEACH ALL DAY AND I THINK I GOT SAND IN THE CHARGING PORT. i USED A TOOTHBRUSH TO BRUSH THE BOTTOM OF THE PHONE CHARGING PORT AND IT WORKED! OMG THANK YOU!! GAVE THIS VIDEO A LIKE
Glad it helped! Thanks for watching!
Ahh thank you so much, I thought my phone broke. If it did I would normally go out and get it fixed but I can’t bc of covid.
This video saved my tablet I was crying and my dog kept me sane. THANK YOU!!
YAY
thank you guys. Toothbrush saved the day. I'm ordering some of those anti static brushes from Amazon.
you guys a GEM! Thank you so much. I LOVE that you guys David and David to support dinosaurs like me. HAHAHA
I had mine for 3 months only and this morning it stopped charging. Used a tootbrush to clean it and it worked again. Didn't expect it to be nasty lol, I thought it just broke. Thanks a lot, guys!
"Yourk Iphone dosnt work? I recomend using the flashlight function on your i-phone
used a pin to ,,clean out” the charger. then saw this video. I-
Thankyou dear @payette forward team for the solution. My iphone 6 plus got switched off after battery drain. When connecting the charging cable, the phone was not charging. Hence i resort to solution given in the video step by step.. worked fantastically.. in my case.. the problem was in the charging port of the phone..lots of dust was covered inside. I cleaned the ports with a brush as shown in the video..also my cable was destroyed as shown in the video..changed the cable..now iphone is charging fantastically..thank you for the solution!!
I want that 7 min 46 seconds of my life back
Great video guys, very educational.
Omg I literally thought my iPod was junk. But I watched your video and I cleaned, then I cleaned my iPod out now it works. THANKS SO MUCH
But if I press my volume button and my power but a emergency sos is calling
Kadijah Rowe press the volume up button (once) then the volume down button (once) & long press the lock button until it restarts
My phones currently at 87%, charging perfectly fine but i’m still watching this.
*this is what quarantine has lead me to.*
Lucky 😭🤚
@@هدي-ه8ظ YO HELP ME- MY CHARGER STILL ISNT WORKING- IM ON 13%😭
i cant hard reset it i have to much stuff on it but im pretty sure its my cord but nothigs working
Thanks. You guys just saved me a trip to the Apple store so they could charge me alot of money to hard reset. Only thing I didn't try and after I did, it charged.
20-30 seconds??? i thought 8-10 sec was enough! anyway, this has been a huge help. thanks!!!
You're very welcome! Glad it helped.
it started charging after hard reset thx
Thank you, I’ve just cleaned the charging port with a new toothbrush and now my phone is charging again 👍
Same here
I think something is wrong with the software I even tried replacing the battery it’s strange bc when I stick it in the charger it’ll turn on but then it won’t charge!
Thank you so much for your tips. I almost decided to buy a new phone after my phone stopped charging but I used the brush to clean the port and now is charging no issue. Many many thanks folks
I had problem charging my phone a while back. Found a thin metal and wrapped it with a paper towel. Added some rubbing alcohol and inserted it several times and it fixed it to where I would not disconnect from charger from slight movements
So, My phone was on 1%! When I powerd it off and turned it on it was on 42! I don't know what happened but this happend to my friends phone. I do not know if this happens to all. Please reply quickly so I know I dont need to buy a new phone..
Usually high internal resisitance in the battery. Was it a bad battery?