Thinking About Buying a YT? Here's What You Need To Know
Вставка
- Опубліковано 28 лип 2024
- Check out the prime day sales! www.insta360.com/big-deal-day...
Use noblvancan24 for 10% off the best wheels!: bit.ly/VanCan-NOBLwheels
My bike: bit.ly/Knolly-Chilcotin
Join our Discord community and get videos early on Patreon! bit.ly/SupportVANCAN
INSTAGRAM: bit.ly/Vancan-Instagram
FACEBOOK: bit.ly/FaceBook-VanCan - Спорт
Check out my YT after a year of riding! ua-cam.com/video/sr4MpVZfUTM/v-deo.html
That’s so weird that they cut the steerer tube so short like that. I love my high bars!
Those tan walls 😍
Ya, I guess it's to give every bike a clean look? I'd probably run my bars a bit higher if I could. Tan walls for life!
My medium Capra has also a really low cut on the steerer tube and having long and big hands for my height, it's a bit of an issue. But it certainly rips.
Yeah I had Issues with YT too becaues of the short steerer tube. It is ridicilous they cut the steerer tube but let the brake hoses and deraillieur and dropper cabel far to long. You are also supposed too shorten you handelbars yourself, if you wish so why not the steerer tube? They did not want to change my forks although I had not riden my new jeffsy bike untill then. Then I decided to give it a trie and it appeared to be alright. But I rather had tried it with a longer steerer tube before.
@@VanCan Just get higher rise bars i guess?
I’m actually 5’6- 5’7 and have a large YT Capra (2019) and although I’m short, the large size fits me perfectly especially for the jumps/ downhill stuff. I was shocked as I was always told to go for a small/ medium, so stayed away from the large bikes but I can actually throw it around a lot on the trails. I think YT Capras are actually quite small so probably best to go for a size up to what you actually are. I was looking for a medium size MTB but a medium Capra would have definitely been too small for what I wanted
I am lucky enough to live by a yt showroom, so I can purchase in person and see the bikes before hand
There must be one in Germany
In germany i think. Yeah i live next to the canyon showroom. I m actually so lucky😂
@@kusanagi6937 me 2 lol
@@vincentkochel2172 wohnst auch in der nähe von Koblenz?😵
Yt is round about 30 km away from me :)
I ordered a Capra 27 last night, it will be my first full squish bike as I been riding my hardtail Kona since 2005. I can't freak'n wait
Have fun with your Bike! :D
@NotBlasphemy I'm 6'2" and I got a XL
How is it?
Congrats on 10k! Your content quality is right up there with Seth, Paul, BKXC, etc. Ride on!
Thanks!
This may be controversial but IMO there are some guys like Nick who are "as good" and only doing it as their side hustle and hobby..in his sleep, between classes and research papers, with no or low budget. What if he was all in like them?? :-) Brilliance and creativity, are transferable. Good work @VanCan big Respect
Sam Warren dude right!!!!
I’ve got a 2017 capra cf pro and love it....changed the air shock for a spring and changed the tires ...it’s bang on ..like a mini DH that you can peddle ..
The yt buy page doesn't look much like that now. Finding your size in stock is like winning the lottery unless your willing to drop 5k.
Haha, I've done all this research for the past month after moving to CO, settled on a YT and started crying when I looked at the pages to make a purchase.
@@ericjenkins2737 yeah bro it sucks, can’t blame them tho since the bike demand exploded in this pandemic. Even big brands like Trek and Specialized r struggling.
Even if you want to drop 5k now you cant unless your xxl
Even tougher now
@@leofayad8131 Giant is struggling to keep up with demand. Giant is the largest producer of bikes.
Thank you for Explaining why you chose 27.5 over 29, I feel the same, I care more about fun! Congratulations on a gorgeous bike!
I really appreciate the content you've been putting out the past couple months. Thank You
Thanks!
just bought the 2019 Capra CF Pro Race, couldn't be happier with it.
What a great, and really honest review. Plus I got to watch some TV while you were assembling!
Thanks! Indiana is always playing in the vancan household.
@@VanCan The dog's name was Indiana.
You make the bike sound so god damn good in this video, I can't wait to get my hands on one!
I liked the amount of detail you put in this video about this bike.
Love that you filmed most of that video on my favourite mountain.
Boogie Nights is such a fun trail! I was up there on vacation a couple weeks ago, I'll have to go back! Until then, it's San Diego riding for me.
Although I can't speak directly to warranty delays, I can vouch for their customer service in other areas. I bought a top of the line 2016 Capra (27.5) and although it was out of stock and took its sweet time getting to me, it's an awesome bike. I have emailed their customer support for many reasons, even if I didn't specifically have an issue. They're always helpful and willing to give their advice if that's what you're after. Good video, I hope they resolve their alleged warranty issues.
Good to hear it hasn’t been a problem for you!
I got the whole Yt bike Range sponsort and cant complain about it all awesome and durable bikes
Thank you for a truly honest review!
After you posted this video last week I started my research on YT. After a lot of thought and a pleasant phone call with YT here in BC, I just put my order in for a Capra 27 AL base. What a deal!!!
Nice!
Bro, those trails look so fun !
I have the 2018 Capra 29 AL and have no complaints so far. Great bike
Good to hear!
I bought a new 2016 Capra CF Comp, have been riding it now for 2.5 years with no complaints. Its an amazing bike from an amazing company.
Good to hear!
Nice compact video.
I have a 2018 Canyon Torque, which is pretty much the same kind of downhill enduro bike, and most of the things you mentioned crossed my mind at some point when riding my bike, too.
The torque looks really cool, but I have heard those stories too!
On the warrantee side of things, as a YT owner, I recently had a Shimano shifter fall apart on me. I emailed YT and they had a new one in the mail within 30 minutes! They even paid for expedited 2 day shipping. This is pretty impressive. Unfortunately then fed ex accepted the package and then took 8 days to actually deliver it. Ive also previously contacted them about a few other odds and ends and never waited more than 2-3 hours for an email response.
Awesome!
Would love follow up, Have been looking at this bike myself for a new 2020 bike but... I have always ridden Giant bikes and might be leaning more towards a Reign.
I got a YT Jeffsy in 2017. The bike is great and better than everything else I tried in my pre-purchase research. I had a Capra before that and got the Jeffsy because I wanted a more trail oriented bike.
The dropper was unreliable and I used the warranty. YT said they would send it to Raceface for repair. After 2 months, YT sent me a completely new dropper, being the different model they have used on their 2018 bikes. This is a great improvement.
So I would say their attitude was great and I got a good result. It took a long time to resolve. Luckily for me I have a spare dropper from my other bike. I am not sure though that any other supplier would have been quicker in the end dealing with a dropper that needed a new replacement. I could have got the thing repaired but still had problems and had that whole cycle of failed attempts to repair. It took longer but the outcome was decisive.
Good to hear you got things sorted.
I've got an 18 Capra, can't beat it for the price. Not a climber, but she'll rip in the downhills. I had a warranty issue with the cranks which came stripped so you couldn't thread the peddles on, they had new cranks to me in 4 days and I didn't even have to send them the old ones back.
I have a 2018 Capra pro race 27.5 and its a speed tool but when I got it I converted to sram 12 speed race face carbon bars and 33mm stem as I ride in a tight forest trails with lots off trees so need it to change direction fast. I run maxis DHF and Schwalbe rock razor for speed and also the soft compound E*thirteen front and its good and came on the bike. BB was changed for Hope 30mm bearing and I got race face pedals and there good and have just replaced all the bearing 2 months ago as I ride a lot. The e*thirteen carbon rear wheel is crap and on my 25th spoke and warrianty has been crap as I live in N/Ireland so if I send the rear wheel to germany to get it checked. Yea! Right. I would never buy E*thirteen carbon wheels and am on my second set off wheel bearings. The Sram code brakes are fantastic, the SDG saddle wore out so replaced with a 2 year old Gobi and its still going. The forks have been converted to Vorsprung coil conversion with 50ib springs and are superb and will never go back to air as night and day better feel. I am running a DHX2 rear shock with a 470ib spring which is a lot better. Will I buy another no as I emailed E*Thirteen about spoke tension so set all the spokes correct spec but as for help from Zee Germans has been poor its luck I am a engineer with lots off motox experience so can repair things myself. The pain finish is poor and I covered with clear protection and the rubber gromets on the cables are crap so I super glued the in place.I run soft Renthal glue on grips from my past racing as the lock on grips are crap. I have never run sram discs as I run floating shiminao as they never fade and cool fast, and only run Sram sintered pads as they have great feel wet or dry. I run 0.3mm spacers behind the pads as I like my brakes to trail brake with one finger with out locking up and can adjust the free play.
20 years as a shop mechanic, I always recommend buying a derailleur hanger with every new bike. Sometimes manufacturers change hangers within a model year, sometimes they use the same one for several years. You never know. It's never easier to get/backorder one than when the bike is new. You'll have it when you need it, and won't have to wait to get back on the trail.
That’s some good advice!
Love this video, wish it was possible to make a video like this regarding every brand!
I’m working on getting a few demo bikes, so I hope I can make more videos like this!
Nice video. Towards the end of the video you got into some of the issues with purchasing a bike on line. I support my local shop for many reasons, one if something is not right they make it right no BS at all, two I never pay anything close to full price, three they support the local mt bike community hosting weekly bike racee and group ride and mostly at this point I consider my local bike shop owner a good friend and on line purchases are really hurting his business and family.
That sounds like an awesome shop!
I am about to buy the exact Same bike for 2.5k, the tires look so sick on the Black Frame, wenn to bike discount and bought Them🤤
This was my second choice in bikes but went for the full carbon 29er m10 Rallon Orbea 160mm front 36 fox forks n 160 travel on the rear.! Jumps relatively hood although im a big dudez. Love the 27.5 too 🤟
Bikes are so good these days it’s hard to go wrong. That’s a sick bike!
Yt capra pro race 2016 . No problem bike . Every day shred stilll goin fo it . Capra forever
I’ve got a Jeffsy and I love except that it is too sexy! Seriously it is a neckbreaker and I’ve had hikers compliment my bike out of a line of riders. It makes me nervous to have such a gorgeously high profile machine. I never let it out of sight!
I had a warranty issue on my 2017 jeffsy, although it did take a bit long in my opinion, 6 weeks, they stood by their product. Could have said it was damaged by me and not done anything. I'd buy another. Great bike.
Good to hear!
Cool to see you can still have fun and ride tech little jibs on a longer travel bike. I would love a longer travel bike for my trips out East and West but sadly don't need that much bike when I'm at home.
Great review Nick.
Next time you come out we could get you on a big bike rental.
@@VanCan deal! I sold my session last year. After your video and Boostmaster's Utah video today, I am regretting it.
From my experience and from what I have heard the YT support is one of the best ones out there, at least here in Germany. Super quick, simple and fair. Dunno, maybe that differs in the USA
Ya I've heard the same, but I think things are a bit slower here in Canada
@@VanCan yo could be
Just got a Jeffsy Base in January. I'm with you on the spec for the price was hard to beat. Also similar concerns about warranty but they were pretty responsive to a few questions I had after the sale and before delivery. So hoping that would continue if I needed something warrantied. But fingers crossed I don't.
Good to hear! So far so good for me too.
I'd love to own a bike like this one day.
Cool edit, btw what trail is that towards the end of the video? I know it's not Burnaby mountain lol
Keep the good work!
Nick! Your editing feels DIALED! Smooth and concise 5 minutes. Roughly how much time would you say you spent filming editing this vid? Do you outline your stories/concepts before hand. Feels like you do...
Thanks
-Sam
Thanks! This took about 4 hours to film and another 5 or so to edit. I wrote a short script before hand outlining what I wanted to say.
Agreed- the content feels much more tuned. Very easy to watch. My only suggestion would be tune the music down, and the mic up, just a SCOSCHE! I’m talkin like +5% and -5%. It’s close, but I found myself listening pretty hard during a few parts.
What software do you use for editing
Congrats on 10k
Thanks!
Don’t worry about warranty, i had 2 issues with my yt jeffsy and support team is great and service is perfect. The only problem is the cost of shipping the bike to them because usually is not covered by warranty.
I got excellent YT warranty service too.
A buddy of mine just got the 2021 Capra Blaze....comes with a zeb ultimate....🤯🤯🤯
Me too! I want the yt izzo as my shorty
my YT tues has been bullet proof and customer service has been top notch. replaced my saddle in no time and excellent customer service response.
I have a tues too and it’s a tank. I think I’ll do a video on it too!
I bought the Capra 2018 last july (the cheapest one) and i also had problems with the saddle dropper. ...now for the second time it's moving to much and i am thinking to Chance it ....but all the rest is pretty good. How he said for this price is one of the best on the market...the look is aggressive and i loved for the first second . Sorry for my english ( i am italian xD)
If you are talking about e13 dropper I had the same issue there was a lot of rotation play but I checked inside of the dropper post and turns out one of the small internal part was broken, but I messeged e13 support and they were happy to replace WHOLE dropper post under warranty, just based on photos I've sent them.
So I'd suggest to check if everthing is ok inside your dropper post and contact them, maybe just the main screw is loose.
@@bklrzn thanks man!! now i can not see my bike for 1 month but when i come back i will check for sure!!!!
I am 6'3 and I really enjoy 29er all depends on riders high, now I have a Jerry's yt 29er before a trek remedi full c 27.5 and I love the playfulness of 27.5 but are slow for me,mi personal preference 29er work better for me
So i live in Germany, where YT is located. I had my bike replaced in like 2 weeks. Guess it depends on how long shipping takes, as YT jumps the Merchants and sells directly to the Customer and saving fees on this. So in other Countrys you have a few downsides, but YT is a great Company and does their thing to sell amazing bikes for a nice Price.
Sebastian Eiselt welches Rad fährst du?
Ich schwanke zwischen dem Jeffsy und Capra..
Ich bin früher ausschließlich downhill und freeride gefahren, möchte aber nun etwas haben, was den Berg auch entspannt hoch kommt.
@@rolux4853 Ich fahr ein Jeffsy, ist an sich den berg runter supergeil, berg hoch ists für ein "enduro" eigentlich auch ganz ok zu fahren. Das Capra würd ich zum climben eher nicht empfehlen, das ist eher ein enduro-racer, da verreisst aufwärts eher wenig, sieht man ja auch an der Geometrie. Habe aber auch erst recht spät angefangen zu biken, war nie wirklich im dh buisness, das jeffsy war mein upgrade vom xc Hardtail. Für hier im Schwarzwald tuts das komplett, fahr mim bus/lift hoch und dann bisschen pedalen(kurze stücke wieder jumpline hoch oder so), an sich genau das einsatzgebiet fürs jeffsy. Musst du aber für dich entscheiden, machst dich am besten schlau, das ist meine Meinung^^
TLDR: Jeffsy ist uphill besser.
i'm from the phillipines and wished to own the capra.. is it possible to purchase the bike directly from the store there (of course shipping included) as of this writing, the only distributor of yt bikes here in the philippines will close for good tomorrow. kinda sad for me.
@@celsolicupiii7974 not sure. but at this Point in time i´d rather buy a Radon bike (also made in Germany and pretty good value for the buck) you shold be able to buy those from the Phillipines. You can Compare the Swoop to the Capra.
I had a warranty issue on my Jeffsy and had excellent customer service, I would definitely buy from YT again
Brett Gunther normally I hear the opposite lol
@@thomasli2261 i think it depends on where you live, im from the UK and every one I've spoken to has said customer service was amazing, the only complaints i've heard have been from North America
Andrewggah the rear shock failed, not a YT component but they facilitated the mailing of it to Sram and back to me and they kept me informed of the progress the entire time.
I’ve been using it regularly and no other problems!!
Now if only they would make a XC bike...
Well I live in the U.S so that's a deal breaker! Not worth the headaches to save 1k.
Nice video footage honest speech ,for sure !
Thanks!
Now I want one...as with every MTB video.
I had a '17 Jeffsy 29 for two seasons. Loved the bike, it was truly awesome. A little small for my tallness so I like how they added an XXL for 2019. But...the Canadian customer support just isn't there. The BC rep is a great guy and will sort you out when he has time. But he's overwhelmed. Has zero staff support, and it takes weeks to get things started. I don't blame him at all, I feel it is a decision from higher up at YT and overall is disappointing that such great bikes aren't supported as well as they could be. I also had some issues with bike shops not wanting to service or assist with warranty (even if I paid them for the time/shipping/labour/etc). At the end of the day, I just wanted to ride my bike and found it odd that a shop wouldn't fix my bike just because of how I bought it.
A good shop will fix your bike no matter where you bought it. It's strange they'd turn down work. Yes, the Canadian support it what worries me, he needs help.
@@VanCan Agreed. It was an odd situation because I had brake issues and couldn't get an answer from YT as to what to do. So I asked a shop to fix it. They tried, but they installed the wrong part and couldn't get things back together or something, and just left me hanging and said I had to go through YT. I tried to take them to another shop and they wouldn't touch them because they were already worked on by another shop and the warranty process was already "started" by YT (ie. I had emailed them several weeks prior and had no response yet). Frustrating to say the least. I ended up buying new brakes and didn't have my warrantied ones back for 7 months.
Indiana Jones playing in the background is awesome!
great video!
All my warranty issues on my jeffsy were resolved by my local shop, i had to pay a small fee, but they sent off the bits to sram uk to be sorted out.
Nice! That's what I'd expect of a good shop.
I got a capra al base and I love the equipment :D
Awesome!
Great review. Yea customer care and warranty is a big game changer for me. If i hear a numerous bad stories about something im 99% sure i wont be purchaseing it. Thanks for this review though cause its a bike i was looking at but might change my mind after the negatives.
Customer support is really the biggest draw back .
@@VanCan yea that's the killer for me for sure. I'll pay extra for high quality customer support
I've purchased 2 YT's over the last year and have had to deal with warranty issues both times.
My Tues came with SRAM Guide brakes that had the issue with not returning fully. YT had me have the LBS replace them (they used their parts and warrantied through SRAM). For whatever reason the LBS said SRAM wouldn't pay for labor, so it cost me $80. YT send me a check for the amount after I sent them the receipt. Took about a week for me to get the check.
My other issue was brake related as well. My '19 Capra came with Code brakes and the front brake felt like it had no fluid in them -- no lever resistance at all. The box had no fluid, so it wasn't a leak... YT immediately sent me a new on, which I received in 2 days (pre-bled lever/cable/caliper). I installed it, put the parts in the box the new parts came in, and shipped them back using a pre-paid label they supplied. Easy Peasy.
My experience with their warranty has been more than satisfactory.
Good to hear you had a good experience!
I demoed a Capra CF Pro a few weeks ago. They came to my local area, so I got to ride it on my local trails. I hate the e13 dropper, but they said they will not be using it anymore. The bike was very fun on the downhills. Very maneuverable and playful. The negative is the climbing. Probably one of the worst climbing long travel bikes I've tried. They do have good prices, though. The other direct to buyer bike I've tried is the Canyon Torque. Very nice bike.👍
Which do you prefer overall between the Capra and Torque? And which is more playful and fun?
@@CoRoktober Overall, I like the Torque better. Climbs a lot better. I would say they are equally playful and fun on the downhills.
@@chameleonpogono Thanks. What about jumping if you got the chance?
@@CoRoktober I didn't do any jumps on the Capra, but did small ones on the Torque. I rode the Torque in Moab, so it was more techy trails than where I rode the Capra. They were both easy to preload the suspension, though. So, I imagine the Capra would jump well. The Torque I did small jumps and drops and it felt smooth and easy to play around with. No huge jumps, sorry. I don't do large jumps due to my RA, however.
If you had to choose.... 2020 YT Capra AL Pro or 2021 Rocky Slayer A50?
Can actually get the Capra latest September 2021. The cool blue color 29er. Food for thought....
i get what you're saying about other people claiming that yt's warranty sucks, but i don't think you should pay much attention to what other people say, you never know towards which side they might be biased, i've learnt this the rough way so i just stick to what i like and thats it.
Totally, but I do know from first hand experience that the Canadian distro is understaffed.
I found out that they have a shop in my country. It's like a sleeker carbon version of a polygon siskiu n9, can't decide between Jeffsy or Capra.
Get a jefsy. It has 160 160 on the nicer models and it climbs way better
First year of ownership with my 2018 YT Jeffsy 27 CF... it’s been a nightmare. Have had rear derailleur issues right out of the box. Had my trusted LBS adjust it (who would package the bike you just got back up for a derailleur adjustment??). 2nd trail ride my rear derailleur gets sucked into my rear spoke and rips the derailleur hangar out of socket stripping the carbon fiber framing around the 90deg joint. Completely destroyed my derailleur and chain. Good news is YT was good to send me a new derailleur, hangar, and seat stay!! Bad news, it took months to get the parts. Season has ended. I had to pay the cost of repair. Get it fixed and guess what. Exact same issue of gears slipping and catching as it had out of the box. I’m in contact with YT and am told that I need to send my bike in for inspection. I’m assuming I will incur shipping charges on top of this. I completely understand from their side that this is necessary. However even with the good customer service, if purchased from a LBS, this would not be as difficult or frustrating. Just my experience thus far. Will see what happens with shipping the bike back, unless LBS can diagnose and fix it for cheaper. Don’t get me wrong, the bike is sweet. Feels and rides great just the derailleur issue is ruing the enjoyment of ownership.
UPDATE
YT is covering cost of shipping so that’s awesome. We will see what the problem is with the bike.
Oh that's rough.
Daym dude! U shred 🤘.
Thanks!
Wait, you forgot the part where you finally got to order one while stocks still lasted, wait for 10 weeks till the shipping date and on that very date you get notified the delivery will be postponed by another SIXTEEN weeks. 26 weeks delivery time, heck yeah. That's 6 months btw.
in the meanwhile the new model came out ahaha
I am bout to get one but the pro race 275
Nice bike homie! I have a 2019 YT Capra Cf Pro and I love it.
Ian Davy Same :D in Candy red
NILS nice dude! I had to stick with the classic black and white but I love it
Nice! I wanted the CF pro but it was out of stock
VanCan haha I just decided to wait for it to rerelease😂
I just got mine last week... not so candy red. More of an orange color. But I love riding it so far!
I placed an order for a YT Tues and I just canceled the order because the customer service is non-existent, or rather they are not able to help you in a decent way.
This means making an initial saving for the bike but then you have to be ready to lose your health and put yourself back in stress.
If you are without money to buy a decent bike then buy YT but the price can become very high...
direct experience.
Price wise it is true. Buying a bike in December can be 25-35% cheaper for same year model. IE YT prices becomes not that attractive but in a summer it is best deal available. Considering all bikes basically come with same parts made by same 2-3 companies any saving is ok.
I actually got my YT Tues on sale, so it was a super deal
Do you think I should get canyon torque 5 or YT Capra base
I'm 1 67 meters tall , which size do i need YT?
I think that the YT's are one of the best but there's 2 things that keep me away from it: The PressFit bottom bracket and that the capra doesn't come with a water bottle mount. Otherwise it would be perfect! Nice info and good filming!
I would look into the external water bottle mounting with straps or the jeffsey
Doesn’t the 2019 models have a mount for bottles?
Not the Capra but the jeffsey does
Nice edit 🤘
Thanks!
Hey! Nice video. Btw, what frame size do you have and how tall are you? It seems that you move the bike so easily...it even seems more like 26"
I’m 6ft and ride a large.
I see they charge a 5% GST upon check out. Did you have to pay for any sales tax or import duty upon delivery? I live in BC.
what size are you riding? im stuck between M or L (Jeffsy 27 CF PRO COMP)... or maybe a CAPRA but I climb a lot here in TX. Im 5'9'' currently on a Medium 2018 Giant Trance Advanced 1 and nowhere to test a YT for fit... any advice? THANKS for your time and video
I think I saw this exact same bike (with the sticker in the handle bars) driving up Ioco Rd today. Pointed to my wife. "That's the bike I'm looking at". Now I see it in UA-cam. Weird.
Might have been me, I was just out for a ride!
I think whole warranty issue just gets blown out of proportion on Pinkbikes comment sections by people who don’t even own a YT. Canada May have some issues, but US and Europe customer support is top notch. I have a 2017 Capra and broke a spoke last week. Emailed YT which was sent to E thirteen and they offered for me to send them my wheel for repair or send me the parts, all for free. Do bike shops make spoke repairs two years later for free?
That's true, but I know the YT distro in Canada is understaffed. Hopefully it gets better soon!
A friend of mine told us about YT so we decided to try the Jeffsy for my girlfriend, we purchased it this summer. If you're planing on buying a bike from them beware. They're having a major breakdown in their supply chain and it seems like their customer service department is on fire. What was supposed to be less than one month wait for shipping ended up being 3 months (and still not arrived, I wonder if we will ever get the bike). Had I not known YT from a friend, I would start to think they are a scam. Almost no answers to emails, and when they do, it's only lies. First reply they said the bike was waiting at the port in my country, second reply (after some harassment) they confessed the bike had not left asia. Everytime they tell you it's closer and give you fake dates. At first you have to wait 1-2 weeks for replies, then it's just no answers at all. And don't fool yourself thinking you can speak to someone on the phone. Of course I'd be happy to receive a bike quickly, but what's more important to me is not being given bullshit. I wouldn't be pissed if they just told me "look the bike will be delayed at least 3 months". My whole experience with their customer service has been being given bullshit.
@@chadson5244 We eventually received the bike! It was painful but at least it got here. At first glance, everything seems fine (only time will tell us if quality is OK tho). Only visible problem is the chainstay protector is not properly glued and is peeling away a bit. Something I've seen on other bike, just needs to reglue with quality glue.
Go check on Jeffsy's website on your account. We assumed we would receive notification emails concerning updates for the bike but turns out they don't bother. We eventually found a tracking number on the account. (They provide a tracking number for the last journey from the YT facility in your country to your house, well at least that's what they do in Canada). That's not much, but at least for the last 5-6 days we had proof the bike was in our country and coming our way!
Hang tight! I don't know if it's ptsd, but we already erased that annoying part from our memory and are enjoying the bike for the last days of the season.
Great video!
Thanks!
My rear chain hanger had a crack on the surface. (jeffsy 2017 CF pro)
Took pictures of it and sent to YT EU (this where I live) they told me they can't decide just of the pictures so I should sent the frame back.
in 2 weeks they replaced the broken part and sent it back FREE and gave some extra stuff worth 50€ :D (hanger, shock bolts, chips)
and an extra had an issue whit the e*thirteen back hub and needed to replace the axle and the barrings in it.
YT sort it out for me free of charge 75€ kit for the back hub
Good to hear about such good service over there!
Really good vid . Thanks a !ot. There is of course ANOTHER way to buy a YT and that is 2nd hand , if you're fortunate enough to find a good one . Luckily I did . In September 2017, I bought a year - old , Jeffsy 29er Carbon Pro which the owner had cherished like it was his child ! He had spent approximately £4000 (€ 4300) on it and then upgraded to the tune of another £600 ( including a Fox Kashima dropper, Hope floating rotors , Decent Hope Flatties , a chain retainer , and YTs own water bottle and holder , as well as having it ' Invisi- Frame ' protected ). Only the pedals and a few marks on the carbon hoops gave away that it wasn' t brand new . And I got it for an AMAZING £2600! I drove about 200 miles away to collect it and virtually snatched the guys hand off !
That's a great deal!
Van Can Glad to see you're enjoying the Capra. That's a bit worrying about the warranty concerns, as YT have a pretty good reputation in other areas- Although I guess I'm fortunate in that I didn't have to worry about that issue.
Do you find the 'cockpit' a bit short on your Capra? I find this on my large frame Jeffsy ( it's about 40mm shorter than my old 26 inch- wheeled , Large, Spec Enduro, which is surprising). Fortunately , I know on some of the 2019 Jeffsy frames , they have adressed this with a 35 mm lengthening .
Guys which is better yt Capra shred or comp???
And what is your comparsion to Norco Range ? Is it more fun or stability bike etc. ? thanks
It feels more on the DH end of the spectrum, slower climbing but more comfortable in the descent.
The range has amazing reviews, i am looking at getting a 2019 Range C2 in November, i currently Have a Sight 2018 C2 and its an amazing bike to ride so then i cant wait for the range
The bike you were putting together was Yellow and black, but yours was blacked out. Did you get decals?
Nah, I just lost my capra unboxing footage and decided to use the Tues unboxing.
haha You used the same music aß the shredist and also reviewed a St Capra 😂
Thx getting/waiting for my capra al comp 29
Hope it comes soon!
Me too!!! I'll take it grey and put on hope 3 tech v4 in orange, and some onza tiers! How do you do it?
Noah S. 170 airshaft for the front. onza Aquila f/r dhx2 w/500 lbs that I have laying around from a friends old capra and custom painted hopefully
@@noahschultheiss6652 Haha I had the exact same idea but v4 in blue!! ;) Would have been so sick!
@@feedme.1181 I tough about the X2 heheh
Would you share the name of the last trail in the video. Looks great. Thanks!
www.trailforks.com/trails/boogie-nights/
All the warning signs are there. Went ahead with the purchase anyway. Bike order was incomplete ,missing parts and the rear triangle was damaged. Im sure its a great product but mine will sit in a box in the garage till they fix this 😐
I got a 2017 Capra pro race great bike
Nice!
If I’m 5’11 should I get an xl or L
I think the Canadian YT customer support is one guy with a cell phone...? Proud owner of a 2018 Capra Pro Race 29
Ya I think they need more staff!
Do they have threaded bottom brackets
The two times I used warranty with Yt for parts was a breeze. Also one warranty e13 part was easy to get a replacement
Hit up Kinetic cycles in pomo, they've got some good deals still going and I'm sure they'd be willing to give you some support ;)
Ya they’re my go to shop now. When it comes time to get a new bike it will probably be with them.
Year in on my 2018 Jeffsy and so far so good. Thinking I'll get a 2020 Capra next year. Been stellar service so far.
Good to hear!
@@VanCan should have put in that it's a good informative and well done video. :)
Really dig the tires, changes the whole feel of the bike
Can someone tell me is it available in India
Nice review mate. Thinking to buy one of these but I'm not sure whether I should go for small or medium. Living in the UK there is no way I can try these bad boys. Being 1.65cm YT puts me right between S and M... any insight on that? I guess Small will be more playful, Medium more stable... I think I read somewhere that YT frames actually feel smaller than other brands so sizing up is advisable.
I'm between L and XL and I think next time I'd get an XL, but it depends on your riding style.
Is this the 2019 CONCRETE GREY / BLACK MAGIC color? That grey has a lot of blue in it.
Brad Moss can u read or listen, he said 2017 twice and in the description