SAMSUNG WASHER NOT DRAINING - STEP BY STEP DRAIN PUMP REPLACEMENT
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- Опубліковано 31 лип 2024
- SAMSUNG WASHER NOT DRAINING - STEP BY STEP DRAIN PUMP REPLACEMENT. This video will explain step by step how to replace a Samsung washer drain pump, the drain pump can fail if sand or small rocks get in behind the pump impeller and cause the bearing to prematurely wear out. There is a filter in this machine right before the pump that will catch bigger things and keep them from getting caught in the pump, which needs to be cleaned out at least once a year.
The drain pump not working will cause error code SE, the tub may not empty fully or not at all, when this happens the door doesn't usually unlock. Do not pull really hard to get the door open, this will break the door lock assembly, and then you have 2 problems. I would go into the drain filter area, and take the cap off the drain hose, you will have to deal with a lot of water, but once its low enough the door will usually unlock.
You can get your OEM parts here fix.pxf.io/B0rA7q
I do earn all small commission for parts sold through this link.
Chapters:
00:00 SAMSUNG WASHER SE ERROR CODE - STEP BY STEP DRAIN PUMP REPLACEMENT
01:10 Teardown to get to pump
05:09 Removal of door boot connection to front panel
12:15 Removal of pump
20:37 Installing new pump
29:18 Reassembly of washer
38:08 Testing machine after pump replacement
#Appliancerepair #EpicFixin #SamsungWasher - Навчання та стиль
Thanks for watching, Let me know if you have used this video to fix your own washer, and how it went in the comment section. Hit that like button if you liked watching this video, or it helped you in anyway. Have a great day!!
just what i needed....when you cut the electrical connector off and replaced with a spade end...did it matter what end went where? on the pump ?
we have the same washer... it does drain however its like every other load...never on a full load. ?
@@josephhillman53 I put the wires back on where they came off of, but I dont think it would matter.
well i guess not exact same...model WF 330ANW/XAA.....VRT Vibration reduction...will look up pump
@@josephhillman53 the drain pump could have something in it that gets caught sometimes and not others. Or the pump is getting weak, or stripped but not fully broken yet.
Hi Greg - I want to say thank you for this video. It helped inspire me to take on changing out that drain pump when my Samsung front loader failed to drain last week. My first instinct was to just replace the machine, but then I thought about fixing it after I realized it would cost more than $700 to replace. It was your video out of several others i watched which gave me the confidence to attempt to fix our washer myself. I ordered the part on Amazon for $19.88. It came yesterday and repaired our washer in less than two hours without any issues. Thanks to your easy-to-follow step by step instruction, my wife is happy, and thinks I am super smart to have been able to fix our washer myself. That is worth almost as much as the money I saved.
Thanks for watching Greg Follett. That's so awesome you got it all done, good job, and I'm glad the video helped.
⚡The wire connection is AC⚡ So do not worry about reversing the wires if you need to cut your connector off and make a new connection. I am positive that Greg knows this, but I wanted to post a comment just in case anyone was worried about hooking it up in reverse. Great video Greg, Thank you for posting! 😎👍
Thank you for watching, and the great feedback Joshua Owen.
Hi Joshua. Its a very good point you just made. Thank you
Hello Greg - sincere thanks for the step by step instructions. The video is well done, nicely paced and your explanation of the process (including warnings and tips) was spot on.
Mine replacement pump did not require me to cut the Clio off, however the white plastic housing would not fit the replacement.
My washer has a bottom drawer assembly. To lift the washer to get at the 2 bottom front panel screws I do to unclamp the bottom feet of the washer from the drawer.
You carefully pull off the plastic cover (looks like a right angle), then a screw clamps the washer feet to the top of the drawer- it was easy.
The washer is working again, my wife is happy (which is always a good thing) and we saved a couple hundred buck (another good thing!).
Great job and again Thank You !
Thank you for the great feedback, and thank you for watching James M
This video is brilliant! I have this same model type (well, a step or two down from this one, but it's the exact same setup in white without the steam feature) and your steps took me right through getting this done. Saved me a ton of time and a couple hundred bucks for the repair man. THANK YOU for putting this together! One small bit I'll add ... the screws at the back of the lid are 10mm and the bolts that hold the drain motor assembly to the base of the machine are 12mm. Thanks again! Would like this one twice if I could!
Thanks for watching Edward Murphy, and for the feedback.
Thank you so much for this video Greg! Your instructions were so clear, concise and easy to follow. I was able to fix my washer and saved $$$ because of your video. I’m very grateful for your help, advice and expertise. Thank you!!!
Thanks for watching Connie K, and for the amazing feedback, you are very welcome!
Greg, you are a rock star. Thank you for posting this informative video. Saved the day. Although for others, I will add it wasn't clear to me if the drain pump was the culprit as the agitation wasn't consistently working on different jobs, so I was wondering if the electronics/brain was on the fritz. Finally after many trials (and manual drainings) I did finally see a "ND" diagnostic code pop up and decided to attempt the steps in your video. Thanks again for a wonderfully positive use of the Internet. :)
Thanks for watching Jason Lai, the hardest part is diagnostics with any machine and sometimes its multiple things wrong. Good job on fixing the machine!
Thank you. I saved a lot of money because of your video. I followed your video which was spot on. Drain pump was $26.83.
Thats great! Thanks for watching Ron Stewart!!
Thank you for such great illumination and instruction. We had our washer apart for a water pump replacement, and my picture of the hose hookup was reversed and upside down. In the middle of the night, your well-lit still was tons better than my catawampus shot.
Thanks for watching Edie Aldridge, I'm glad the video was helpful!!
Well, your video inspired me to explore replacing my drain pump after ruling out a plugged drain hose. In the process of trying to remove the drain pump, I disconnected the hose connecting the pump to the washer drum and out fell a soaking wet footy suck entangled with a rusty straightened paper clip. Drainage problem solved! So in a roundabout way, thanks for the great video Greg!!
Thanks for watching DaveCampbell2820, I'm glad you got it fixed up, I find socks all the time like that too, awesome job.
Worked perfectly. Your presentation is spot on. I have a Kenmore, but they are made by Samsung.
My replacement pump had the harness connector but I did notice someone else had mentioned the issue of which wire to which connection.
The only other issue might be that under the pump mounting bracket are rubber bushing/shock absorbers. They will stick to the bracket but will fall off and bounce away. Keep an eye open for that.
Thanks for watching 121 mercury!! And the feedback.
Thanks for the fantastic video! I followed it and swapped out my pump successfully. Never would've thought I could get this done so instructionals like this are greatly appreciated.
Unfortunately my washer is still leaking so I'm back to square 1 but at least I know it's not the pump! Lol
Thanks for watching Arnold Hart ll. Good job replacing the pump, if there is a leak i would check the front rubber door boot for rips or cuts.
I just wanted to tell you thank you your video was good it was clear step by step and straight to the point appreciate it and the audio was great
Lamarr Hall Thank you so much for watching, and the great feedback.
Thank you! Your video was very helpful! My Kenmore washer is pretty much the same as this Samsung and replacing the drain pump fixed my issue.
Thank you for watching, and the great feedback
Thanks, your video was spot on. I just finished the complete motor replacement and used all your tips. Great job!
Thank you Carl Poston for the feedback, and thanks so much for watching!!
@@Thomasappliance You're welcome, I'm 77 and amazed how easy it was.
@@ikeposton1 yeah a lot of replacing parts on machines isn't too bad once you know how they come apart. The real trick is diagnostics. Good job replacing it!!
Thursday March 23,2023
Good evening i was working on my Samsung Washer drain pump I’ll follow your video to the end and very thing was on point you did a great job and i really appreciate it young King 👑 Yes Sir. WOW
Thank you
Anthony Flanders in Midwest City, Oklahoma
Thanks for watching anthonyflanders, and you are very welcome. Thanks for the great feedback.!
Greg, I really appreciate the video.Your step by step approach made this repair straightforward and easy. I especially appreciated the guidance around the spring clamp. all in all it was easy to follow and my drain pump replacement went smoothly. Thank you so much
Thank you so much for the great feedback, I'm glad the video helped!
Thank you. I saved a few hundred dollars because of this video. My washer is up and running now.
Thanks for watching Kyle Thomas, and I'm glad the video helped you.
This video was awesome! Saved me time and money!! Thank you so much!!!
Donald Williams thanks for watching and the great feedback.
Great video. Step by step worked perfectly and washer up and running again. Thank you.
Thanks for watching Gary Rietveld, thats awesome you got it up and running, good job!
Very helpful video. Saved a lot of frustration. Thanks
Thanks a lot for the feedback, and for watching John Wells.
Greg! Your video is perfect, and I was able to fix our washer! Thank you for posting this as it allowed us to save over $350! Thanks!
You are very welcome, I'm glad it worked well
great instructions man! just swapped a new pump in. I made sure to get the exact same model pump (older gen) so i didnt run into any wiring difference like you did. thank you!
Good job on the fix, thanks for watching!!
Thank you for the video. It's very instructive.
Glad it was helpful!
Thank you Greg, I have to say this is a very helpful video. More power to you man. I am still waiting for my pump, store will only have it on Monday. Hopefully it will do the job.
Thanks for watching Batman Batman, hope all goes well for you!
Hello Mr. Greg. I thought I owe you at least to let you know how my project went. First and foremost Thank you for sharing this video. U are the man! Got the part yesterday afternoon and decided to install today cause its kind of late and I want to make a fresh start. So I did. Machine works like a charm. Did my drain pump test and I instantly heard the water coming out of the pipe. What a relief after two weeks I spent at Laundromat (with my last day not wearing underwear) joke.... It took longer to receive the part than putting it all back together. But no judging please. After all I am done, I have five screws too many. LOL I know where the two from (its from my head) they were loose and it finally came out. Now I am on my third load and back in business. Thanks Man!
Thank you it was a very useful video, can’t get better then that 👍👍👍
Thanks for watching Robert Seguin, and for the great feedback.
Thank you so much for this awesome step by step video. I have used it twice now. I really appreciate it!!
That's great to hear it helped!
Gonna do this tomorrow, thanks for the video I hope it works for me. Mine has bad scaling it was either hard water or a laundry soap we used that the machine didn’t like.
Thanks for watching Abe L, yes either of those can cause that issue.
Great video answered all of my questions. Good Video presentation and instruction were very clear. Thanks!!
Thanks for watching kencundiff, and thank you for the kind words, I'm glad the video could help.
This is the best video I found sofar. Every outher one I watched the pump was at the back panel. Not mine right up front I was wondering what was holding the rubber on the front. Thank you
Thanks for watching Tommy Logan, I'm glad the video helped!!
Thank you for this video! I like to try to fix things if able.Then if it still doesn’t work will call for help. I want my 16yo son to learn to try to fix things also. He sat through your video and watched step by step pausing and fixing our machine right along with you. So far so good on the test spin. Looks like he can wash his stinky football clothes again 👍🏼🏈🤢
Thanks for watching Joy Dunkelbarger-Reed, that is awesome to hear that both you and your son could learn something from my videos, that is the reason I want to make these videos.
Thanks bud! Much appreciated! ❤️
Thanks for watching Q Z, glad the video helped.
Most definitely! If I could, I'd send ya something as a thanks for saving me $150 US!
You're not the first to suggest that, and I've been trying to find a way that people can donate to the channel, ill let you know what I come up with.
Appreciate you making this. Went to replace my drain pump this morning and it was driving me nuts as I couldn't get the front panel off. You said, some have 2 screws at the bottom, some don't. Mine does and once they were out, easy. Thanks!
Thanks for watching JohnMerryman, I got caught on that once too, so I make sure everyone now knows that they could be hiding under there.
@@Thomasappliance Always appreciate content creators that take time to point out things that might mess up the project. Example: Replaced the headlights on my Cadillac SRX and the best video took the time to show where a couple of hidden fasteners were. Difficult for him to film, but took the time and I would imagine saved more than one person destroying parts trying to get the old ones out.
@@JohnMerryman exactly
Actually no need to take the front panel off. Flip the washer unto something and access the pump through the hole in the bottom. Just did it on this same washer. Real big time saver not needing to mess with the front panel.
Thanks for going steps by steps for us, but I prefer no music in the background
Yeah I do to so all my recent stuff doesn't have any. Thanks for watching!!
Muchas gracias, el video me ayudo mucho👍👍👍👍
Thanks for watching joelgranados, I'm glad the video helped
Well done bro. Thanks for sharing…
Thank you!
Mine just went out on my ken,ore elite washer this is great video. Sump pump went out last week 2” water in basement New Year’s Day COVID so I am over 2022 🤬
Thanks for watching yankabilly1963, sorry to hear about the issues you've been having, hopefully things straighten out.
Gracias por este video
You are very welcome, thanks for watching.
Thanks for sharing this video very helpful.
Thank you, I'm glad it helped!
Thank you for your detailed video
No problem, hopefully it helped
This man is a lifesaver. The spring on the door boot would have made fixing my washer significantly more frustrating glad that catastrophe was avoided lol.
Thanks for watching Made In Texas, glad the video could help you out.
@@Thomasappliance My seal was a bit different and needed to come off on the drum side. Any tips for getting the boot back on the drum?
@@madeintexas3d442 thats not the easiest thing to put back on, you can take the front panel off to.make it easier to see it, or just do like I do and go by feel.
@@Thomasappliance I'll give it a try tomorrow. I didn't have the metal ring on when I tried at first I bet that will make it a bit more rigid trying to fit it on.
@@madeintexas3d442 perfect let me know how it goes!
I like watching your video and keep learning
Thanks for watching boyaksrafales, I always learn as much as I can about anything, and I'm glad there is other people who do also. Thank you
Thank you!!!!
Thanks for watching shaundakeating, and you are very welcome!
Thanks Thomas
No problem at all, thanks for watching!
I bet this Is my problem Thank you 😊
Thanks for watching Kathy Bishop, most of the time the drain pump filter just needs to be cleaned out.
@@Thomasappliance, After watching your post "I" 😁, Gained Great Confidence....
Dove right into my messy little project...
By kindly instructing my husband, of what I thought the problem and solution, was... what "I" was about to do... *starting, with "my" grand idea of removing a full tub of water from our heavy duty washer...
Loaded with such Great details and sounded as Smart, I actually think my Darlin was going to watch me work, on our w.m.😳... (yikes a disaster waiting)...
However, after listening to "my" Grand ideas for removing the water 💧...
He just smiled and said, "I'll get the wet vac"... 😏...😁 awww what a hero!!!
Seriously, Mr. Thomas I Thank you More than you Can know 🙏... I did share your video with him... we followed all instructions being sure to drain water from all openings ...
Our pump will be in Wednesday...
I ask for God's Goodness and Mercy be with You and Your Family...
In J.C, Amen
@@kathybishop7914 good job hope it all goes well, and ty again for watching!
This is what I did. I went through the 5" X 4" front drain access and unscrewed two bolts. Went through the back and took off the three hoses. Then went back to the front and unplugged the wire connector. After that, went to the back and pulled the pump assembly out within 10 minutes.
Thanks for watching Donald umlauf, yes I have heard of doing it that way also.
Have you tried turning the machine on its side, remove the bottom panel and remove the pump from there? Is it possible with that model? I did it with the WF1702 machine I own and it worked like a charm.
Thanks for watching slick4401, yes I have done that before and it wasn't too bad, just wanted to make a general video. Good job on changing yours!
Thanks for your video, where did you get the pump? thanks
Around me there is 2 parts stores, Amre, and Reliable parts. I would have gotten from one of them. Thanks for watching Giang Tran!
Changed the pump, great step by step but when I ran the cycle, water was all over the floor instead of in washer. Need help troubleshooting, what went wrong!?
Thanks for watching JSmith, did you get the hoses back on the pump correctly, or did the door boot get put back on correctly?
My original pump if 120V, 80W. The replacement is 110V, 85W... can this new pump be installed/used safely? What impacts will this have?
Thanks for watching Thomas Miller, the answer to that one is tricky. It should be ok but the higher wattage will affect amperage which could cause an issue with the circuitry if it has fairly tight allowances on current flow. The pump will also run hotter which shouldn't be an issue but could affect other things around it. The best answer I think is to get the proper oem part. Or possibly ask the manufacturer what they recommend.
Is the pump motor a dc unit where polarity matters as to which direction the pump runs or is it ac so it doesn’t matter what wire is connected to either connection?
Doc Morton, the pump is ac so it doesn't really matter which wire goes where. Thanks for watching!!
Thanks for the video. I have a Samsung Flexwasher and I have the drain pump pulsing during drain cycle at times and it stops mid wash with cloth wet and with water inside. it sometimes drains but then wont wash/spin. I can hear the drain pump working but it seams to stop and run... stop and run. I have check the following, door latch, drain hose, drain pump filter, drain pump propeller, and everything seams ok. Please Help i cant solve this riddle and its driving me nuts.
The machine could be going out of balance, in that case it shuts itself down. The impeller could be stripped on the drain pump. There could be a board issue. Does it come up with any fault codes?
@@Thomasappliance Thanks for quick reply Greg, No codes just stop mid cycle and unlocks the door. I have also replaced the both boards already. the first time i replaced them everything worked for about 8months and now these issues. I ordered a new pump and will try that this coming Monday.
@@Thomasappliance i had once code pop up after installing a new drain pump. C3.
@@OpenNReview if its 3c that's a fault code that the board isn't getting a signal from the tachometer. I would unplug it, take the motor off the back of the machine and see if anything is cracked or broken. If its all good try replacing the sensor back there on the back of the tub, I think its called a position sensor for the tub.
Hi thanks for letting he video. Well mine stops at the start of the spin cycle. I here the motor kicking in then it stops. The clothes are always soaking wet. It shows error code e3
Thanks for watching Unavailable Channel. E3 code is an overflow code which means there is too much water in tub, is the water coming into the machine when it shouldn't be?, or is it overfilling?
Hi there I was getting e3 then Nf and it was shaky and very loud not spinning I replaced the spider arm and it was cracked in many places . I then started getting ND error code I cleaned hoses and replaced the drain pump I then put it on rinse and spin and held spin to 9 mins it works spins and fills but does not drain . I am a getting a little frustrated and feeling at a loss . Any suggestions ?
Thanks for watching, does the drain pump run, can you hear it running?
I did replace the pump according to your instructions. The new pump seems to be working, not much water is left in the drum. However error message "not draining" persists. Is there some kind of SW reset?
You can unplug the machine for 20 minutes and plug it back in to kick start the board, but it sounds like it is draining but not fast enough. There could possibly be something in the hose from the tub to the drain pump or something in the hose from the drain pump to the wall. This isn't usually ever the case, but it can happen
Thanks for your info. Someone suggested that a failed pump relay could be triggering the error too.
@phamdoanh1 I've never seen it but it could happen
Please, what do you call the first hose you removed from the front top of the pump (12:50 to 12:57)? I need to replace one, and I cant find the name or part number anywhere.
The little hose is the pressure switch hose that runs up the side of the machine to the pressure switch, hopefully that's the one you're talking about.
Do i need to replace both the drain pump in my washing machine? It is equipped with ecobubble
what is the machine doing? there is a recirculation pump and a drain pump they look very similar, but if its not draining you just need to change the drain pump.
@@Thomasappliance yes the machine works well. It doesnt drain the water and i get 5E error on my machine. A month back i got the same issue and replaced the drain pump. Again today i am getting the same error code with no draining of water. May i know what causes a faulty drain pump again?
@@annamachari i would just make sure there is nothing in the drain pump assembly that is stopping the impeller from spinning, the drain pumps usually would never go that fast unless there was a lot of stuff getting in there and it burnt it out.
Seems to me it is a whole lot easier if you go at it from the bottom (underneath) the washer by turning it on its side. There you can see the pump and easily get to it without having to remove the front facing of the washer!!!
The bolt is a 15/32. But, my washer is newer than yours so on older Samsung washers it may be that you must access it from the front of washer🤷🏼♂️
Yes some of the samsungs are easier to do from the bottom, this one can be done from the bottom but for video purposes and ease it is much easier to do it this way on this style. Thanks for watching.
But is it possible to do maintenance on the drain pump, like to clean those areas where there might be sand, than to replace it?
Thanks for watching elvisrockson, there is no easy way to clean it out besides just taking out the filter, you can clean out the rest of the hoses by taking the pump out.
Btw. I tried to yank the impeller off and the magnetic rotor came out of the motor, it's held there with a plastic clip. The rotor is completely isolated from the stator by the plastic case, so I was able to clear the gunk, re-grease it, reassemble and continue to use the old pump.
Thanks for watching Jaan Oras, thats awesome you were able to do that.
so... there are two blue wires and one purple wire in my harness that I need to cut to attach spade adapters. Which color wire(s) go to which spade connector? Does it matter? ACK!
one of the spade connectors on the new part is vertical and one is horizontal. Does it not matter or does it, and how can I tell/figure out which goes where? Thanks
Thanks for watching brentroxx, what is the model number of your machine, because something sounds different there.
yo, Greg, my Samsung washing machine won't drain, but it didn't give me any error code, I can hear the motor of the drain pump working and it spins but the water won't get down, I tried to empty it using the emergency tube but it didn't work, any idea what happened to her?
The impeller on the drain pump can strip out because it's only plastic, the motor will still run but the pieces that pushes the water out is broken
Hey, my pump wire fell back into the little hole and I can’t get it out. Is there a way?
Not a easy way that I've ever found, I've heard people have been able to but not too sure how they did it. Thanks for watching Harris Khan!
You don't actually have to take the front panel off. Did this job super quick just through the hole in the bottom of the washer.
Thanks for watching kevineverson, yes some samsungs that works, some it is a nightmare. This is also so people can see what I'm doing.
How did you identify that the pump was a problem when you had to take the unit apart to reach it>?
Thanks for watching Notmy Realname. With these pumps if you take the spin out filter out you can stick your finger in and to the left to feel the plastic impeller, if the impeller flops around it is stripped out.
@@Thomasappliance thanks! I'm just getting into appliance repair and trying to watch as many videos as I can to prepare for the work. Thank you for putting out videos like this.
Thats awesome good luck in the future, its a pretty good trade to be in
I am attempting this one on my own and I have a little bit of an issue.. There is a little black rubber piece on the pump that I took off and now I can't figure out which way it goes back on. It is sorta T shaped and sits at the bottom of the pump. Please help 🤪 I'm stuck on this until I can figure out what to do.
So I just watched the video again and you talk about it at 21:11..
Thanks for watching Lainey K. Johnson, hopefully you got it figured out. Good luck!
So in The video you talk about the piece for just a sec, but it's broken so you don't say much about it. I'm wondering which direction the little rubber piece should be facing? Does it matter?
@@Tiddliwinkz i belive its the same either way
Thank you!
Greg Thomas just a word for the ladies, I am 67 a veteran and teacher, if I can do this you can too.
Well said, thanks for watching!
I have one like this and mine doesn't spin and keeps filling up with water and doesn't stop. Can you please tell me what the problem is?
Thanks for watching Amanda Flores, It sounds like the water valve is sticking open, pressure switch, or something in the electronics have failed. Tough to say without testing.
@@Thomasappliance thank you I'm going to check now
You can access the pump from the bottom. Just slide the washer out and lean it on its side. Save yourself an hour
Yes depending on the model some can be done from the bottom, which usually is faster.
not clear how you diagnose the pump with screwdriver. if I put any load or spin cycle, the water starts coming out if I open the filter panel. (showing ND, and water not draining, 15yr old samsung so likely pump has gone bad, but it could be gunk somewhere)
I just use a screwdriver to turn the drain pump impeller to see if it's stripped or seized. Some machines you can't do this to though. If the filter and area around the filter is clean the pump is probably shot.
Hey Greg. Changed out pump but still no action when time to drain. No sound at pump. We let some water fill. Then switched program to spin to test drain. Nothing happens. Display just shows Spin and time remaining on cycle, but no pump and no drain.
This is EXACTLY what is happening to me🤦🏻♀️ I even cleaned all hoses & connectors and the drain pump will still NOT work.... I don't even hear anything turning on... I'm having to drain it manually after each cycle🥴🥴
Thanks for watching Christopher Dolengewicz. Does the door lock?
Thanks for watching Chasity Lyman. Does the display show that its going into cycle and door locked?
@@Thomasappliance yes sir. With water in the drum, picked spin cycle, hit start. Door locks. Door unlocks. Door locks again. Then nothing.
When the door lock indicator is lit, the door is indeed locked. Does not open on test pull.
In my machine the water not coming in to wash
I would start by taking the hoses off the back, and checking the screens on the machine where the hoses connect to the machine. does the machine drain properly? does it fill on hot or cold or neither?
Can you buy an universal pump?
There's a universal pump out there I'm just not sure of the part number, there is 3 versions of this pump out there.
Changed mine no problem. But, still won't go into spin cycle. Still getting a 5E error code. Code is supposed to be drain pump?
5e is a draining error, make sure the tube going to the drain pump doesn't have anything in it, make sure the drain pump is coming on, and then make sure there is nothing in the hose from the pump to the wall.
@@Thomasappliance Yeah I can hear it coming on. I'll check tubes, thanks
@@Thomasappliance Well unhooked all hoses and took outside and ran hose through them. All clear. I'm stumped. I can hear it draing but never goes into spin mode. Btw its a Samsung VR series.
@@Rampage00769 It sounds like at this point if the machine drains, there is something else going on maybe board related or pressure switch system not sending that the basket is empty.
@@Thomasappliance Yeah I just put back together and tried a quick wash. Just does a little humming after locking. No water, nothing.
I did all the step and it did not work. Still won’t drain what did I do wrong?
Does the drain pump make any sound when turned on to drain?
I didn't have to take everything apart to do mine. It took me about 15 minutes. It's too bad that the quality of these things are horrible.
Thanks for watching Michael, good job getting it done, and yes they really are terribly made
you have the wrong pump that is why the shroud and connector don't line up or fit...
This is the one machine that I phoned Samsung on to ask that same thing. According to the lookups for this exact machine this is the pump you have to use.
Whats the part number?
There is a couple different ones, so you should check with your model number but the one I used is DC31-00054A
@@Thomasappliance thanks
no problem at all, and thanks for watching.
@@Thomasappliance - it looks like the replacement pump is a DC31-00054D (4-impeller) instead of a DC31-00054A (3-impeller), but kudos for rolling with it and making it work!
@@chrispapademetrious408 yes there is 2 styles that can be used but only that one was available where I am, so you make things work sometimes to get the customer up and running. Thanks so much for watching!
Hi same problem I changed the motor now she no spin help me hahahaha
Thanks for watching Cesae Valencia, does the machine spin? Does the door lock?
😂42 minutes for pump
Thanks for watching highpower, yes it's a step by step, and I choose to show the viewer the whole process so there is no guessing what is the next step.