Chaos at the Computer Repair Shop: Surviving the Back-to-School Frenzy!

Поділитися
Вставка
  • Опубліковано 20 лис 2024

КОМЕНТАРІ • 1,9 тис.

  • @SalemTechsperts
    @SalemTechsperts  2 місяці тому +486

    Memberships are open! I'm really excited to be able to focus more on my content and bring you guys some more nonsense. Thank you so much for subscribing, it means more to me than you can imagine!

    • @walking_sketon
      @walking_sketon 2 місяці тому +2

      Yayyy!

    • @LordTrashcanRulez
      @LordTrashcanRulez 2 місяці тому +19

      There, subscribed. Can you give me my mom back now?

    • @LavaKingPG3D
      @LavaKingPG3D 2 місяці тому

      uhhh what

    • @walking_sketon
      @walking_sketon 2 місяці тому +2

      @@LordTrashcanRulez 😂 no ask lupo.

    • @vac4ncy
      @vac4ncy 2 місяці тому +3

      please keep uploading these long duration videos more often

  • @MxSlfDstrct
    @MxSlfDstrct 2 місяці тому +1499

    the worst part of the back to school rush is telling so many people that their replacement keyboard is gonna take a whole month to ship in from China or Macedonia or wherever ._.

    • @SalemTechsperts
      @SalemTechsperts  2 місяці тому +444

      Yup! And the entire $200 palmrest has to be replaced vs a $20 keyboard because plastic rivets are cheaper than screws.

    • @DacLMK
      @DacLMK 2 місяці тому +36

      I'm from N.Macedonia, and I've never heard of someone shipping keyboards from here. Is it something that someone has searched and have found some stock from here?

    • @DacLMK
      @DacLMK 2 місяці тому +25

      @@SalemTechsperts And on some laptops, like Dell Latitude, you need to remove most components, including the motherboard, to reach the keyboard. Not as bad as replacing a whole palm-rest, but still a tedious and time consuming task.

    • @aykh1705
      @aykh1705 2 місяці тому +108

      @@DacLMK
      I think he just picked a random country to emphasize the point of parts coming from somewhere far away and taking a while to arrive.

    • @DacLMK
      @DacLMK 2 місяці тому +31

      @@aykh1705 You're probably right. But I'm a bit dumbfounded that he chose my country since we rarely get mentioned outside the Balkan.

  • @rara2533
    @rara2533 2 місяці тому +236

    I think there's also the mentality of some customers that think all repair shops have spare parts lying around and ready to be installed, that all these spares are interchangable between brands and the technician is actually an immortal being that feed on gooch and have magic eyes that can detect the problem from just a glance

    • @MrKillswitch88
      @MrKillswitch88 2 місяці тому +4

      Some parts are but it is rare aside from the usual things like ram, storage, wifi cards, and lastly display panels as those get harvested whenever there is an opportunity. The other part that can be worth some good money is mxm cards depending on the model and the brand especially as upgrades for older laptops as well iMacs.

    • @Jerk-face
      @Jerk-face 2 місяці тому

      Big business ones do, small/independent cannot afford to.

    • @maxkuozc
      @maxkuozc Місяць тому +2

      Sounds like what everyone expects from doctors too😂

  • @AICommentator2.0
    @AICommentator2.0 2 місяці тому +623

    The difference between the shorts and the longer videos is so funny. The shorts are just condensed jokes and results. The longer videos are much more informative. I love them both. Long Bone Lube is great.

    • @SalemTechsperts
      @SalemTechsperts  2 місяці тому +112

      Thank you for watching both! I really enjoy the long-forms more but the Shorts give you all that dopamine at once!

    • @accutrons4540
      @accutrons4540 2 місяці тому

      Loupe loves the lube!!!😂

    • @himanshubanerji8800
      @himanshubanerji8800 2 місяці тому +6

      ​@@SalemTechsperts I really like your long form videos

    • @eijatto
      @eijatto 2 місяці тому +5

      i like em in all form. informative & importantly, full of TGTTEL’s nonsense 😂

    • @alecmiller5296
      @alecmiller5296 2 місяці тому +1

      @@SalemTechsperts I low key prefer the long form but love both

  • @EngelDerVerdammnis
    @EngelDerVerdammnis 2 місяці тому +86

    "You need to use force ... pressure downwards" it's just this scary feel when the motherboard bends while doing so you have to overcome.

    • @SalemTechsperts
      @SalemTechsperts  2 місяці тому +27

      Yeah ideally you would want to put some foam to reinforce the keyboard / motherboard there. I think I mentioned it but I should have actually done it to show you all. Cause that motherboard bending will make your butt pucker!

  • @SuperrNova1GD-k5w
    @SuperrNova1GD-k5w 2 місяці тому +237

    If you ever read this, then, well, I am the luckiest guy on planet Earth. You are the reason that my laptop that I am typing this on is still working. You are the most inspirational youtuber that I have ever found. Knowledge that I gained from watching your videos allowed me to figure out the problem with my laptop and fix it. Take this message as a thanks, and keep doing what you do.

    • @SalemTechsperts
      @SalemTechsperts  2 місяці тому +69

      Aw that’s awesome, thank you for watching!! Glad I could help you out!!!

    • @HydroStudios
      @HydroStudios 2 місяці тому +8

      ​@@SalemTechsperts Yeah, same here. I was able to fix an issue on my laptop as well to keep it chugging for nearly a year after it broke for the first time.

    • @D9fjg
      @D9fjg 2 місяці тому +2

      ​@@SalemTechsperts Can you fix my life.

    • @SuperrNova1GD-k5w
      @SuperrNova1GD-k5w 2 місяці тому

      @@SalemTechsperts NO FREAKING WAY... NO FREAKING WAY!!! YOU ACTUALLY RESPONDED! I am officially the luckiest single person on planet earth. Thank you. SO MUCH!!!

  • @theodoros_1234
    @theodoros_1234 2 місяці тому +32

    I love working on computers, but I'd probably go crazy if I had to deal with "people's computers" this often, as you said. Fortunately, I've only had to deal with friends' computers, and those friends never put pressure on me. I appreciate and respect the work you guys do! Long bone Lupe

    • @McNasty43
      @McNasty43 2 місяці тому

      It's fun at first, but there's a LOT of pressure and liability. Look into enterprise IT if you want to make a career out of it. From starting out in the help desk, there's a lot of different avenues you can explore; from networking, security, software development, infrastructure management.

  • @TheEverydayDad
    @TheEverydayDad 2 місяці тому +340

    Legitimately the best channel, I can't remember the last time I've repeatedly watched someones videos.

  • @PlaceHolder994
    @PlaceHolder994 2 місяці тому +15

    "The kids aren't alright "
    That got an audible chuckle out of me, good one.

  • @JaydenR1507
    @JaydenR1507 2 місяці тому +75

    It is honestly surprising how many people wait until last minute. I see sooooo many Facebook posts from tech shops in my area pleading for them not to come to shops last minute and expecting it to do be done quickly but it doesn’t happen. IT Guys are absolute troopers because it’s such a busy time of year. Keep doing what you’re doing, I have so much respect for what you and Lupe do. ❤️

  • @janedagger
    @janedagger 2 місяці тому +2

    ON stripped screw you can also put a piece of flat rubber band over the screw and push into the screw. Helps get a grip.

  • @eijatto
    @eijatto 2 місяці тому +137

    long bone lupé 13:42

  • @frenchpressfinance
    @frenchpressfinance 2 місяці тому +84

    "Long Bone Lupe" needs to be your next music track 🙂 Maybe to the tune of "Long Cool Woman" by The Hollies 🤣

  • @nightshaderose
    @nightshaderose 2 місяці тому +41

    Can confirm: no matter what you love doing , doing it for customers will ruin it. Do not try to monetize the activities you enjoy unless you have no other choice.
    I always learn something while watching this channel and y'all are clearly having so much fun with it that it just brightens my day.
    Long-bone Lupe indeed. :)

  • @rationalbushcraft
    @rationalbushcraft 2 місяці тому +139

    I prefer business customers. They understand why I charge what I do. Not only do home users not understand why I am so expensive but they also expect me to fix whatever is wrong for the next 10 years because they spent $160 on labor three years ago. "You replaced my hard drive a year ago and now my display doesn't work. Why do I have to pay again?" For the same reason you pay for a oil change in your car every so often.

    • @idahofur
      @idahofur 2 місяці тому +10

      In this area tons of computer repair companies. All for businesses. Not for home users. Then other come and go. Can't tell you how many work out of the house. Not in an actual store front. Just did a look. Found a new one. Though I think I already know about it. But they are in a store front, have a van, and a good website. Oh, I did. I checked with my son. They only do businesses. Also service contracts.

    • @leviathan5207
      @leviathan5207 18 днів тому

      Many a customer is just an entitled prick to be honest. I work at a petrol station to afford said petrol so I can get to uni and let me tell you anyone above 50 is a daft cunt I feel like.
      These clowns buy a Litre of oil and expect ME to let all the other customers wait, whilst I check their oil levels, fill it up, check tire preessures and refill washer fluid, WHICH ISNT MY JOB. And when I tell em that I don't have time or that it's literally not my job, they get all cranky and curse the younger generation.
      God it makes me furious.

  • @SanjowK
    @SanjowK 2 місяці тому +7

    Cheers From Italy, it's a shame i can't purchase stuff from your amazon store, but I soon as i heard you mention Memberships, i had to join the Gooch Collectors.
    Long live LongboneLupe

    • @SalemTechsperts
      @SalemTechsperts  2 місяці тому +4

      Yo dude thank you so much. I love Italy and count the days til I go back to Bellano 😭

  • @govid1952
    @govid1952 2 місяці тому +165

    The last 2 weeks of summer is the busyiest time for us repair shops fr

    • @SalemTechsperts
      @SalemTechsperts  2 місяці тому +37

      It's so stressful man

    • @Marenthyu
      @Marenthyu 2 місяці тому +12

      "There's 104 Days of summer vacation"

    • @bennosubman
      @bennosubman 2 місяці тому +3

      Yeah on god man, school holidays go nuts at my repair shop

    • @adammcallister2260
      @adammcallister2260 2 місяці тому +2

      @@SalemTechspertsit’s not thing that you’re thankful for all the work but it’s too much at once, and everyone expects their “5 minute repair” to be done immediately. Swear they think putting a battery in a laptop is the same as a TV remote.

  • @TheMadTek
    @TheMadTek 2 місяці тому +2

    Been doing this stuff for 25 years and you are legitimately a DAMN good tech!

  • @CareyHolzman
    @CareyHolzman 2 місяці тому +24

    Exactly!!! Consider Engineer branded screw removal pliers (from Japan) for taking out stuck screws from laptops (Amazon sells them.) Super easy.

    • @SalemTechsperts
      @SalemTechsperts  2 місяці тому +14

      Awesome tip, thank you for that!!

    • @jaysison6987
      @jaysison6987 2 місяці тому +1

      do youhave any info where to get details on specific kinds of screws like these for replacement? stripped my nitro 5's heatsink screw. not totally fucked yet but im considerign replacing it if possible

  • @bendisarkany9473
    @bendisarkany9473 2 місяці тому +2

    I've always wanted to be a phone/laptop/pc repair technician.
    Even tho it's a hard job, it is satisfying to me to help others. Thank you for keeping this dream in me with these videos!
    LongBoneLupe😎

  • @seresrobertwoodoo2451
    @seresrobertwoodoo2451 2 місяці тому +96

    shorts are really good but long term video content is even better
    specially when its coming from the Better than average Personal Computer fixer of today.

    • @SalemTechsperts
      @SalemTechsperts  2 місяці тому +22

      I'm going to steal that line

    • @shotgun1344
      @shotgun1344 2 місяці тому +7

      Speaking of stealing stop stealing my mothers toothbrush for the love of god

    • @that1lizardjamie
      @that1lizardjamie 2 місяці тому +2

      @@shotgun1344 i would like to add to this as well my mothers toothbrush was stolen on a trip to vegas

  • @FZ0504
    @FZ0504 2 місяці тому +4

    6:35 A new favourite sound...by the greatest technician that's ever lived

  • @caramelldansen2204
    @caramelldansen2204 2 місяці тому +181

    The only real magic in Salem is the magical romance between these beautiful specimens

  • @DevilishScyther
    @DevilishScyther 19 днів тому +1

    Just became a member just because of the The Offspring song reference. Not that you are a hardworking and kind soul or anything. And shoutouts from Brasil !

  • @uss-dh7909
    @uss-dh7909 2 місяці тому +31

    5:35 was totally expecting you to take longbrush lupe's wallet instead of the toothbrush. Respect.

  • @sliptap
    @sliptap 2 місяці тому +25

    1) Long bone lupe
    2) Thank you for the reality check on if I mind the right decision on doing computer repair or not. It's a fun passion, then I remember all the facebook marketplace people I have to deal with when I flip PCs. Solid reminder to not quit my day job
    3) Thanks for the continued entertaining videos! Best of luck with back to school season

    • @SalemTechsperts
      @SalemTechsperts  2 місяці тому +11

      It's a great hobby and can be a good side hustle, and you may be able to make a living off building custom PC's, but you'd need to be at a pretty large scale to make it worth your time. Thanks for watching!

    • @McNasty43
      @McNasty43 2 місяці тому +1

      If you REALLY want to get into IT, go for enterprise support. As important as repair technicians are for the general public, fixing regular people's computers is really tough. I did it for a while as a side hustle when I was first getting into IT. I've been in the industry for 10 years now, and I don't even work on computers anymore. I'm an infrastructure administrator, so I'm working on virtual servers and cloud administration. Depending on where you live, working for your state government is a great IT career. I'm in California, so we're union and have pensions.

  • @10TonneSkeleton
    @10TonneSkeleton 13 днів тому +1

    3:40 the greatest chyroparctor that ever lived

  • @Sanyo201
    @Sanyo201 2 місяці тому +56

    I'm glad long bone lupe survived his confrontation with the goochbrush

  • @nothegoat17
    @nothegoat17 Місяць тому +1

    Finally watched one of your full length vids, been checking out the shorts for a while, and I've got to say I enjoy watching you work sir. I've been working on PC's since I was a teenager (I'm halfway to ancient now) and I still learn things from your videos. Keep up the good work and keep an eye on that toothbrush! Also Long Bone Lupe

  • @clementpruvost8670
    @clementpruvost8670 2 місяці тому +91

    My mom is sad that her saxophone lesson schedule has changed.

  • @Zaprozhan
    @Zaprozhan 2 місяці тому +1

    Hats off to you sir, giving repair advice, purchasing advice, and life-attitude advice all in one-video!

  • @Doofindork
    @Doofindork 2 місяці тому +21

    My uncle used to work with computers like this, as well as simply selling parts. He had to make the choice between staying and living here where it's cheap and the place is beautiful, but there aren't enough people/customers to make his shop viable, or move his entire family somewhere he can actually make a living doing it because there are plenty of customers, but living there would be way more expensive anyway.
    He found a job as a bus driver instead.

    • @SalemTechsperts
      @SalemTechsperts  2 місяці тому +9

      This is spot-on. I'm glad he found a better career but I hope he still enjoys it as a hobby

    • @Doofindork
      @Doofindork 2 місяці тому +3

      @@SalemTechsperts He's still the go-to tech guru in my cousins house. He has more time with it now when he has retired too.

  • @tBOGGgle
    @tBOGGgle 2 місяці тому +3

    Mhm for sure. I grew up in the boston area as well. Nowadays it's just so ridiculously expensive for towns that aren't even all that close to the city. Salem is like a 30+ min drive away and still so expensive 13:21 I mean hell even Danvers average home price is close to 600k minimum

  • @DUBMANS
    @DUBMANS 2 місяці тому +42

    5 seconds in and already a mom joke.
    Love it
    The greatest technician thats ever lived

  • @sethneal4099
    @sethneal4099 2 місяці тому

    I work on cars and I see the exact same things with customers especially when it comes to holidays. People wait till the last possible moment for everything and it just makes things that much more difficult. Love your videos and long bone loopay!

  • @NoNameTaken117
    @NoNameTaken117 2 місяці тому +14

    I lov how you gave us some actual good tips about pc repair and building while also making the content enjoyable!

  • @AaravTheN00B16
    @AaravTheN00B16 2 місяці тому +1

    your channel inspired me to replace a hdd in a laptop, thanks greatest technician thats ever lived

  • @DutchPcBuilding
    @DutchPcBuilding 2 місяці тому +318

    Back to school at my school consists of:
    Hp laptop
    Hp laptop
    Hp laptop
    Hp laptop
    Hp laptop
    Hp laptop
    Hp laptop
    Hp laptop
    Hp laptop
    Hp laptop
    Hp laptop
    Hp laptop
    Hp laptop
    Hp laptop
    Hp laptopHp laptop
    Hp laptop
    Hp laptop
    Hp laptopHp laptop
    Hp laptop
    Hp laptop
    Hp laptopHp laptop
    Hp laptop
    Hp laptop
    Hp laptopHp laptop
    Hp laptop
    Hp laptop
    Hp laptop

    • @SalemTechsperts
      @SalemTechsperts  2 місяці тому +81

      Hahaha

    • @DutchPcBuilding
      @DutchPcBuilding 2 місяці тому +37

      @@SalemTechsperts then there's me (the only tech guy in the school) that has to fix the hinges and things because the school repair service politely says: "fuck you" and we don't get warranty

    • @DutchPcBuilding
      @DutchPcBuilding 2 місяці тому +4

      @luv-lost inaccurate for us, we use windows cuz our IT is too dumb

    • @AnonymAnonym-fv3uc
      @AnonymAnonym-fv3uc 2 місяці тому +10

      Then there is this one rich kid whit a 2000$ Mac

    • @govid1952
      @govid1952 2 місяці тому +9

      @@DutchPcBuilding bro I know the pain lol. Before I left to learn at an it school I was the only tech guy in my school, I had to reinstall all laptops with windows every year, take care of audio equipment and manage servers, all at the age of 13 lol

  • @ArjyaSadhukhan-m2u
    @ArjyaSadhukhan-m2u 2 місяці тому

    I am from India . Realy like your content . You are a good technician from my point of view . I learned many things about P.C s from you . Keep repairing things .

  • @Elijah_the_weyo_boy
    @Elijah_the_weyo_boy 2 місяці тому +216

    Man, as someone in 8th grade, I now know the struggle of repair shops in my area when school starts

    • @lolcuselen02
      @lolcuselen02 2 місяці тому +1

      Im also 8th grade!

    • @fellowbalkaner09
      @fellowbalkaner09 2 місяці тому +2

      i know shit would get worse if i sent my 2014 toshiba shitbox there (9th grader btw)

    • @CoolChickenNugget385
      @CoolChickenNugget385 2 місяці тому

      I'm in 8 th grade and i fix my own studd

    • @FireFoxDestroyer
      @FireFoxDestroyer 2 місяці тому +1

      I’m in 8th grade too! I repair technology every now and then, but I’m good at it

    • @asadfarraj
      @asadfarraj 2 місяці тому +1

      It's cool to see 8th graders getting to know how to repair their own stuff

  • @ERRORCODE616
    @ERRORCODE616 2 місяці тому

    I love how candid you are in your long form videos. And I hope the revenue from the channel is helping offset the financial/mental stress of running the shop.

  • @davidslife989
    @davidslife989 2 місяці тому +16

    As much as I LOVE the short, the long vids are appreciated to, because the more I know the more I learn!

  • @WillOlsen-s3e
    @WillOlsen-s3e Місяць тому

    Thank you for saying what you said about RGB lighting. I've been an actual tech for multiple years and got into this back in 2008 as an actual repair tech and I hate when everybody will make purchases based on the whole premise of having RGB lighting. It's inside your desktop you are not even going to see it most the time and odds are you'll be the only one that knows it's there unless you point it out. I know when RDB first hit the scene that everybody wanted it it had horrible controller systems that were resource hogs and I replace a lot of PSU's due to that fact back in the day. At first man I didn't like your channel all that much but it's starting to grow on me because it's reminding me that I was in those same shoes and went through the same things. Keep it up buddy!

  • @cheat123
    @cheat123 2 місяці тому +34

    Shitting on RGBs and glass panels. I love this guy.

    • @SalemTechsperts
      @SalemTechsperts  2 місяці тому +28

      I feel like I'm yelling at clouds but I feel like unique case designs died when RGB became priority

    • @Marauder-q2v
      @Marauder-q2v 2 місяці тому

      @@SalemTechsperts check out fractal design, especially the fractal north/terra/define series. they look better without rgb than with

    • @Marauder-q2v
      @Marauder-q2v 2 місяці тому

      @@SalemTechsperts check out fractal design. especially the terra, north and define series.

    • @asstronaut420
      @asstronaut420 2 місяці тому

      @@SalemTechsperts FAX

    • @EnzoTheDriver
      @EnzoTheDriver 2 місяці тому

      @@SalemTechsperts fax, i have a upgraded prebuilt pc (R5 4600G, 16gb of ram, i added a 1tb hd for storage and a GTX 1660 Super) and its unique enought to stand out from orther pcs on the repair bench and to be easily recognised as "enzos pc", but it was so hard to find, i spent a whole 3 months trying to find smt like what i have now cuz all the cases look the same

  • @simplykenobi
    @simplykenobi Місяць тому +1

    Won’t lie I’m so happy I found this channel not tech savvy at all but the jokes are right up my alley

  • @NotJustBikes
    @NotJustBikes 2 місяці тому +16

    You're doing good work. These parents would be totally screwed without shops like yours.
    It's so crazy that everybody-even kids-needs a laptop these days, but nobody knows how to fix them and shops like yours are few and far-between.
    Also, thanks for reminding me that I need to replace the thermal paste on my Alienware laptop. Anybody have recommendations on what brand thermal paste is best for laptops these days?

    • @Marauder-q2v
      @Marauder-q2v 2 місяці тому

      PTM7950 off of LTT store. Its manufactured by honeywell for industrial purposes, but I guess someone figured it was good for laptops too. Its different than paste but seems to be the best choice for laptops. It also seems to have a higher lifespan than thermal paste. PTM also gets better over time as you throw more cooling and heating cycles at it

    • @nasgor22
      @nasgor22 2 місяці тому

      skibidi toilet

    • @kevinoneill2170
      @kevinoneill2170 2 місяці тому

      Mr NJB! I really enjoy and appreciate the work you do. For your Alienware laptop thermal solution, I'd recommend using Honeywell PTM 7950, a thermally conductive phase change material. PTM 7950 comes in a thin sheet as opposed to a paste in a tube. Its biggest selling point is its endurance to many heating and cooling cycles since it is designed for industrial applications so it should likely outlast other products and not need to be replaced as soon. Salem Techsperts uses it frequently for CPU and GPU laptop cooling and have several shorts and long form videos where they use it on Alienware laptops. As PTM 7950 became popular in the last few years, it was difficult to find and the biggest concern was buying it from shady online retailers and sellers who were potentially selling counterfeit Honeywell PTM 7950. Linus Tech Tips (another popular channel) sells genuine Honeywell PTM 7950 on their website (and has videos on using it properly), and Salem Techsperts has affiliate links to buy Honeywell PTM 7950 in their Amazon store, which you can find links to on their main page and linktree, if you’d rather purchase it on Amazon since Linus Tech Tips only ships from Canada. Honeywell PTM 7950 can be a little fragile when handling it at room temperature (because it can tear easily) so many users recommend putting it in the refrigerator or freezer to harden it up a little before handling it, cutting it to size, and applying it. If you’d really want to use paste, Honeywell makes two paste versions PTM 7950-SP (good) and 7958-SP (better). Kingpin Cooling’s KPx thermal paste is a little expensive but also very good. As you may already know iFixit has a lot of great tutorials on their website and youtube for doing DIY work on laptops and other electronics. Also, Parts-People works exclusively on Dell laptops and has many guides on working on Alienware laptops on their website and youtube channel.

    • @tetra8067
      @tetra8067 2 місяці тому

      I personally use Corsair thermal paste but make sure you look up if your laptop uses a liquid metal instead, using normal thermal paste will destroy your laptop

    • @kevinoneill2170
      @kevinoneill2170 2 місяці тому

      Mr NJB! I really enjoy and appreciate the work you do. For your Alienware laptop thermal solution, I'd recommend using Honeywell PTM 7950, a thermally conductive phase change material. PTM 7950 comes in a thin sheet as opposed to a paste in a tube. Its biggest selling point is its endurance to many heating and cooling cycles since it is designed for industrial applications so it should likely outlast other products and not need to be replaced as soon. Salem Techsperts uses it frequently for CPU and GPU laptop cooling and have several shorts and long form videos where they use it on Alienware laptops. As PTM 7950 became popular in the last few years, it was difficult to find and the biggest concern was buying it from shady retailers who were potentially selling fake Honeywell PTM 7950. Linus Tech Tips (another popular channel) sells genuine Honeywell PTM 7950 (and has videos on using it properly), and Salem Techsperts has links for Honeywell PTM 7950 in their Amazonian store, which you can find links to on their main page, if you’d rather purchase it on the Bezos site since Linus Tech Tips only ships from Canada. Honeywell PTM 7950 can be a little fragile when handling it at room temperature (because it can tear easily) so many users recommend putting it in the refrigerator or freezer to harden it up a little before handling it, cutting it to size, and applying it. If you’d really want to use paste, Honeywell makes two paste versions PTM 7950-SP (good) and 7958-SP (better). Kingpin Cooling’s KPx thermal paste is a little expensive but also very good. As you may already know iFixit has a lot of great tutorials on their website and youtube for doing DIY work on laptops and other electronics. Also, Parts-People works exclusively on Dell laptops and has many guides on working on Alienware laptops on their website and youtube channel. I’ve had to rewrite and repost this comment multiple times because youtube keeps deleting it for some reason. Annoying.

  • @chasefournier
    @chasefournier 2 місяці тому +6

    7:54 " The kid's Aren't all right" ..I felt that. 🤣

  • @crissuper20
    @crissuper20 2 місяці тому +20

    3:43 EL MEJOR TECNICO QUE HA VIVIDO 🗣🗣🗣🗣🗣🔥🔥🔥🔥

  • @KG-pt2sr
    @KG-pt2sr 5 днів тому +2

    Just discovered! Awesome channel, educational, and Hella Funny!!!
    Keep it up guys. Y'all killin'it!!
    KG in San D.

    • @SalemTechsperts
      @SalemTechsperts  5 днів тому

      Thanks KG I appreciate that! Glad you found me!

  • @MeghanTheShade
    @MeghanTheShade 2 місяці тому +55

    The many deaths of Long Bone Lupe (today):
    -gooch contaminated toothbrush
    -applying pressure to a (damaged?) laptop battery
    You guys keep this up and maybe between the two of you, you'll beat Kenny McCormick's record!

  • @neto9217
    @neto9217 2 місяці тому

    Coming from someone that used to be in the industry, I feel your pain. I used to work for Hamilton Computer Repairs in Worcester which is the highest rated local repair shop in Worcester County. We definitely felt the rush being in between WPI and Clark University. It's definitely difficult to keep up sometimes during September, especially considering the high number of students that use MacBooks. They're customers that want the cheapest repairs on the most expensive devices.
    Andy, if you're reading this - I head up to Salem every now and again to visit my partner. I'd love to visit your shop sometime while I'm there. Your videos are great and I was stoked when I found out you were based in Mass.
    Oh also ... Long-bone Lupe

  • @PindleofKujata
    @PindleofKujata 2 місяці тому +33

    You'll fix that Chromebook and you'll like it, mister.

    • @SalemTechsperts
      @SalemTechsperts  2 місяці тому +39

      Ironically I refuse Chromebook's because my diagnostic charge costs nearly as much as the entire device does brand new lol

  • @sarahblackmur1477
    @sarahblackmur1477 2 місяці тому

    Long Bone Lupe! Where I used to work the back to school rush was second worse time of the year for people being "I need x and I need it now!" Christmas was the worst! Hope your week goes well and the Gooch dust is minimal.

  • @bennosubman
    @bennosubman 2 місяці тому +5

    WAIT, your repair shop is in a subway? Dude, that is, so awesome

  • @chrisberti3794
    @chrisberti3794 2 місяці тому

    I've been around stripped fasteners for quite some time now working on 40+ year old equipment in the military. Another go to solution for slightly stripped fasteners is to use a piece of your glove between the screwdriver and fastener. The correct sized tool and a bit of rubber makes all the difference 😉

  • @nicksimadis2086
    @nicksimadis2086 2 місяці тому +7

    Your gags are legendary! Love the content! Keep it coming! To the greatest technician that's ever lived!

  • @BeersAndBeatsPDX
    @BeersAndBeatsPDX 2 місяці тому +1

    When I worked downtown I loved telling tourists that most of the trials actually happened in Danvers and Peabody. The disappointment in their faces made my day.

  • @SeiberGraffco
    @SeiberGraffco 2 місяці тому +7

    man the struggle is real..
    im dealing with 5 different laptop today..
    3 are easy to fix
    2 are having motherboard defect..
    now i have to wait 14 days of mainboard shipping while my customers are whining.

    • @SalemTechsperts
      @SalemTechsperts  2 місяці тому +2

      I feel your pain man. Honestly, people don't realize how stressful it is mentally having to wait on parts and be at the complete mercy of a supplier. God forbid the part is late or defective.

  • @stratmag
    @stratmag 2 місяці тому +7

    i love long bone lupe, but i can't imagine people with broken computers that wait until like a week before school to fix their stuff when the parts they need to fix said stuff can take weeks or even months to arrive from acreoss the world or wherever. you guys are doing god's work out here!

    • @MrKillswitch88
      @MrKillswitch88 2 місяці тому

      This is why one shouldn't buy consumer rubbish and just stick with business class laptops as spares are much easier to come by never mind often cheaper.

  • @TheHatevessel
    @TheHatevessel 2 місяці тому

    Long bone lupe. Stumbled across your channel several months ago when searching youtube for thermal pad advice. It's a sexy topic, so that must be why I was directed here. It's nice when the algorithm understands and provides. Sometimes not always what you ask for, but always what you need.
    Came for the pads, stayed for the highly entertaining BS you produce. Love from the UK - peace ✌🏼

  • @One_LuvZ
    @One_LuvZ 2 місяці тому +5

    Its the same when it comes to auto repair shops. Like you stated, one of the most annoying is customers going back to school (especially for me and my coworkers on college students vehicles). The amount of waiting till the last minute to get their vehicles serviced before they have to either make the trip back to their respected universities or colleges does boggle the mind, heck me and the other techs in my position always make the MPI as simple and easy to digest for them for service that can wait till later on to get done and others that need to be handled very soon so it keeps them and others safe.

    • @SalemTechsperts
      @SalemTechsperts  2 місяці тому +2

      Yup! I always make the comparison between what I do and what auto repair shops do, we are at the mercy of the customer and our parts suppliers. But in terms of labor times, you guys have it SO MUCH WORSE. I have insane respect for auto technicians.

  • @SkittlesWrap
    @SkittlesWrap 2 місяці тому

    For stripped screws, I like to use a slightly sharp flat head and tap the edge of the screw counter-clockwise. The screw heads are usually mallable where the flat head start chisselling into the edge and forcing the screw to rotate. I tap the flat head screw driver while it is making contact on the screw. It's a fine art of hard taps enough to cause the screw to rotate and soft enough that you don't send the flat head into the motherboard. Just an FYI :)

  • @tommythelizard1521
    @tommythelizard1521 2 місяці тому +11

    Student IT at a high school, was repairing broken middle school chromebooks and 7 of them had a wrapper shoved in the charging port. It was the same wrapper too I have no clue why they did this.

    • @SalemTechsperts
      @SalemTechsperts  2 місяці тому +6

      Sounds about right lol

    • @tommythelizard1521
      @tommythelizard1521 2 місяці тому +8

      @@SalemTechsperts I swear the second graders are more responsible with their devices sometimes than the middle schoolers

    • @liamoneill7692
      @liamoneill7692 2 місяці тому +1

      Because kids are stupid.
      Source: was kid, was stupid.

    • @JJFlores197
      @JJFlores197 2 місяці тому +3

      Yeah some kids just don't care about stuff that isn't theirs. I work in the tech department at a school district. A couple of years ago, we had an interesting trend with Chromebook damage. Some kid thought it would be cool to pick off the lock screen key from their Chromebook. The first few times, I didn't think much of it, but I started seeing the same key missing across multiple classrooms over the next several weeks. I guess the kid started telling his friends and classmates to do the same across multiple devices.
      At the time, the Chromebooks weren't checked out to any student so it was impossible to say who started it.

  • @shashankbhat2875
    @shashankbhat2875 2 місяці тому

    Please make more longer format videos like these, its so much better than shorts

  • @LongLiveTheBeat
    @LongLiveTheBeat 2 місяці тому +6

    0:37 Poor dude can’t catch a break 💀

  • @Straydogtech-wf9kj
    @Straydogtech-wf9kj Місяць тому

    Long Bone Lupe! Great content so glad i found your channel. Trying to get my own tech channel going so your content is very good inspiration! Thanks bro keep it up!

  • @golemeditxx8196
    @golemeditxx8196 17 днів тому +5

    long bone lupé 13:42

  • @yaylolxd6355
    @yaylolxd6355 2 місяці тому +1

    The greatest technician that's ever lived has posted again love the videos.

  • @ToniaGlitched
    @ToniaGlitched 2 місяці тому +4

    the long bone Lupes are the friends we make along the way

  • @jauntellez
    @jauntellez 2 місяці тому

    long bone lupe!!!! one of the yuutubers who got me invested in their chanel through shorts. With the shorts beig an attention grabber for mildly autistic people and the longer videos is you being the tech revolutionary you are. im happy to support anyway i can and thank you for keeping me informed and recommending some sick tech

  • @jamestarn7066
    @jamestarn7066 2 місяці тому +12

    I enjoy fiddling with computers as a hobby, but thank Long Bone Lupe I don't actually have to deal with nonsense like this for a living.

  • @adammcallister2260
    @adammcallister2260 2 місяці тому

    Long Bone Lupe survived twice in this video. He’s turning into Kenny from Southpark 😂
    Great work, good advice. Knowing what to do with stripped screws is an art as much as a science.

  • @Polokalap
    @Polokalap 2 місяці тому +28

    Does the Greatest Technician That's Ever Lived like cats?

    • @SalemTechsperts
      @SalemTechsperts  2 місяці тому +13

      Of course, but I am more of a dog person tbh

    • @MemePolice827
      @MemePolice827 2 місяці тому +2

      ​@@SalemTechsperts Good take.

  • @TriDent9274
    @TriDent9274 Місяць тому

    hey salem, i am a humble hobbyist wanting to immerse my self like people immerse themselves into cornography into the world of selling laptops and i love your videoss

  • @alexislennon4973
    @alexislennon4973 2 місяці тому +7

    1:03
    As mega teenage sonic warhead once said
    "FUCK you're old" ❤️😂

  • @atherasia
    @atherasia 2 місяці тому

    That's what I've been telling myself since I was in highschool, have a job that's not your hobby so you have joy doing it.

  • @crivi9954
    @crivi9954 2 місяці тому +7

    i will always love you salem

    • @johnardiemartinez2209
      @johnardiemartinez2209 2 місяці тому +1

      Omsim

    • @tommythelizard1521
      @tommythelizard1521 2 місяці тому

      just don't drive in it during october

    • @TheMagicalBeBear
      @TheMagicalBeBear 2 місяці тому

      ERM ACTUALLY 🤓👆his name isnt salem.salem is the city where the shop is .weve heard a few times in his vids and in his channel bio that his name is actually Andy

  • @ZijZijnZijnZoons
    @ZijZijnZijnZoons 2 місяці тому

    Long Bone Lupe has more lives than a cat. Appreciate the work you do and the reality behind your content. Take care!

  • @PiedPiper16
    @PiedPiper16 2 місяці тому +5

    long live the long bone lupe LOL

  • @do0rkn0b
    @do0rkn0b 2 місяці тому +1

    Hope you get enough support to do the long form videos more often, they're awesome.

  • @dolphhandcreme
    @dolphhandcreme 2 місяці тому +2

    I love how everyone has a macbook, but every repair needs to be as cheap as possible.

  • @hazard6896
    @hazard6896 2 місяці тому

    Amazing video, thank you for sharing your experience and work with us, I look forward to these videos every week!

  • @SamBeast596
    @SamBeast596 2 місяці тому

    Another tactic for stripped screws (depending on the severity) is putting some permatex valve grinding compound (pink tube) on the end of your bit before applying pressure and unscrewing. A lot of the things I work on use hex or allen head, and if they start to strip, sometimes using a similar sized torx bit can do the trick too. My last resort is taking a dremel to it and turning it into a flat head or drilling it out. Hope some of that helps; thanks for the hours of entertainment.

  • @JeffGoldblumsChest
    @JeffGoldblumsChest 2 місяці тому +1

    I'm not sure what I love more about this video: the "Gooch Collector" background, or the different stuff in your trunk every day. It's almost as good as Long Bone Lupe is (in your mom's bed, of course).

    • @SalemTechsperts
      @SalemTechsperts  2 місяці тому +1

      I love your name 🤣 have you seen Kaos on Netflix? Jeff Goldblum killed the Zeus role

  • @0MaxK0
    @0MaxK0 2 місяці тому

    UA-cam interaction message!
    Really happy that I found this channel, I'm finding this incredibly informative and hilarious

  • @alexbanana3445
    @alexbanana3445 2 місяці тому

    Being a technician, an RMA and Courier in-out person I can relate to this A LOT. Especially the annoying top case / C-Shell replacements or faulty mainboards that take like 5 billion lightyears from a galaxy far far away.

  • @alonsogabriel9336
    @alonsogabriel9336 2 місяці тому

    I don't own a repair shop but I do know a thing or two about computers and I've been getting people asking for repairs, upgrades, cleanups and even purchasing advice for the past month now.

  • @zekeursinia9063
    @zekeursinia9063 4 дні тому

    I have removed a captive screw on a heat sink for a laptop before. Was a lil key on the bottom... Popped it off, replaced screw, good to go!

  • @ctn219
    @ctn219 2 місяці тому

    Hey Salem.I was inspired by you to finally use my computer properrly and try to fix it myself(Even though it was already dead when I opened it,the second time I opened it I didnt tightened heatsink well so it almost died completely)
    But this 2011 model Lenovo B560 doesnt have 29 chinese bitcoin viruses and actually runs decent thanks to you
    And again,thank you to inspire me into computer world

  • @Michaeltje89
    @Michaeltje89 2 місяці тому +1

    Love how this chanel just EXPLODED..

  • @TheARguy15
    @TheARguy15 2 місяці тому

    3:42 i was waitin for it!!! and you delivered!!!! Bravo my good man!!!!

  • @inff3rno
    @inff3rno 2 місяці тому

    The Greatest Technician that’s Ever Lived and his trusty sidekick Long Bone Lupe

  • @iTracksy
    @iTracksy 2 місяці тому

    long live long bone Lupe!!! love the content man you might think its boring but we all think you're entertaining

  • @rikkoningen3992
    @rikkoningen3992 2 місяці тому

    For badly stripped heatsink screws, there's a thing called screw pliers. Won't work if you can't grab the screw obviously but I get loads of these HPs at work with the stripped screws. Screw pliers still let me take them out just fine with only marginally more effort. I got them for christmas ages ago. One of the best christmas gifts I've received as an adult.

  • @shugoiwakura6496
    @shugoiwakura6496 Місяць тому +1

    That Piastri tshirt is just sublime

  • @mbob4337
    @mbob4337 2 місяці тому

    It's cool to know you guys have the power to respawn.

  • @Hemmerschmidt
    @Hemmerschmidt Місяць тому

    Respect. It's one thing to have the patience to tackle computer hardware issues from people who don't know anything about the computers they use daily. It's another thing to have to put up with their bullshit when the problem isn't fixed in a timeframe that seems reasonable only to the uneducated. Keep up the good work!

  • @TechflashYT
    @TechflashYT 2 місяці тому

    Great video! Love seeing new long form stuff, great way to start the day :). Also, long bone Lupe was great.

  • @01.aldenrafazha38
    @01.aldenrafazha38 2 місяці тому

    I only watch you when you appear on my youtube shorts, I never knew you had this channel beforeeeee, Its like DankPods.....this is a hidden GEMMMMMMMM Channel

  • @IvanCalderon
    @IvanCalderon Місяць тому

    Business HP laptops rock! I got myself a refurbished elitebook 645 g9, upgraded the ram to 32gb 3200mt cl20, installed a gen4 2280 ssd and an extra gen3 2242 ssd in the wwan slot