One question I've been getting is "I can test the ice maker and it will dump with ice, but it won't do it automatically, only manually. Why is it doing this?" The answer: LG refrigerators are designed to only cycle the ice and icemaker if the temperature in the icemaker is at or below 10*F (-12*C). You need to get a thermometer and verify that the icemaker compartment is at or below this temperature. If it is not, then it won't run. This also means a sensor could be bad that'd otherwise register the correct thermometer-verified temperature. Hope this helps!
Hi Ben, I have a home sale pending on my ice maker working. I have no issues replacing the ice maker but I am not so sure it is the cause. I have an LG LMX25984ST/00. The water line is working to fill the ice tray and the cubes are freezing, the arm comes out but never dumps the ice and I hear a constant motor running. I took off the cover and reinstalled it so I can watch during a test cycle. I can see the arm coming out and the gears turning, and hear the water filling, etc. I put a temp sensor in the ice bin with remote display and will check temp after a few hours. I ruled out water line issues but not sure if it is a temp sensor issue or the ice maker motor issue. If the temp is the issue, would the motor sound continuously trying to dump ice with the arm out? where is the temp sensor in this refrigerator? I want to check voltages but I don't have a schematic. I would gladly pay a consult fee for your help. I can't believe the sale of my house is dependent on a working ice maker. TIA Diana
@@DonofrioPetTV motor shouldn't be turning constantly from my experience. Could be a stuck gear or a wire that's constantly sending voltage. I'd look maybe at the new icemaker
@@DonofrioPetTV My honest opinion is its the icemaker. I'd buy it from somewhere it can be returned if that isn't the issue. I shill for Appliance Parts Pros, but most of them should be able to deliver one pretty fast. If the motor is twitching but not actually cycling during the call for ice, there's gotta be something defective there. I try to watch my comments/info as much as possible, and your issue is the first time I've heard of that, and it does sound like maybe there's a voltage interruption or the motors' going bad causing no automatic run of ice.
@@bensappliancesandjunk interesting. I have ordered from them before and I found the videos very helpful in repairing my dryer. However this icemaker is on back order and I was told it cannot be returned so for those reasons I cant order from them. I need this part very quickly so I need to order directly from the manufacturer thanks again for your help. I greatly appreciate it.
Where is the icemaker thermostat located? I have a lfx31925st that I'd like to fix the ice maker on. Keeps filling and producing ice but I have to manually use the test button to get it to dump. I assume it must be the bad thermostat you speak of.
Thanks! I'm a lady landlord, and my tenant called to report that the lce Maker on her LG fridge stopped working. I found your video and used it to help me troubleshoot. You gave me the confidence to try to fix it rather than pay hundreds of dollars to a technician. Turns out that there was some ice stuck under the tray that prevented it from flipping. I melted the ice with my hair dryer and did the reset. I just checked with my tenant again today, and she said the ice maker is still working.
Thank you. My problem was solved by 2:50 (I didn’t even know it had a reset button!). Random guys showing us stuff like this on the internet is a godsend!
Thank you for such wonderful and simple guidance! Is there a separate fan that blows the air through the door? If so, where is it located, how can I test if it's working, and is it replaceable?
Dude... you are my hero! I'm not sure exactly what I did (other than to mimic everything you showed me), but the ice maker is working again. Probably the reset, but how nice to not have to pay someone to do this for me. God bless you!
Ben you presented everything so well when I compared yours with other videos!!! You were very informative, easy to understand and gave me the information that was needed. I just replaced the LG ice maker assembly and had issues. If others viewers are replacing the Ice maker auger assembly be sure to look to confirm if you have the 3 prong plug and socket connectors or the 10 plug and socket connectors. YOU MUST REMOVE THE assembly to visually make sure with one your LG had installed. The 3 prong plug and socket connectors also has a long green wire to the auger motor as seen on this video. The part on Amazont is AEU73110203 not AEU73110205 (no long green wire. I didn't read carefully enough and added extra time getting the correct part for the repair.After replacing the assembly I had no water till after I watched your video. I push the reset button as suggested and it filled as soon as I had the door closed. I have owned the LG for about 7 years and never knew there was a reset button. Thanks Again, Ray
Thanks for making this easy-to-understand video and for mentioning the test button. I hope this will get the ice maker working again. The icemaker is filling with water but may not be dumping on its own. Remains to be seen. Thanks for your instructions.
I was getting frost in the freezer (due to seal). I noticed ice build up on both bottom drawers due to the air getting in the freezer therefor stopping the ice maker. Once I chipped at the old frost and allowed it to be "frost fee" again.... I pulled the clear plastic door ice bucket from door and reset the rear test button and now I see water pouring into the ice tray. You are the man....THANK YOU!
This is the beat video I have seen explaining the function, testing and explaining how to identify the locations of all its components and their removal and replacement. This is the first video to show the location of the water storage tank. Excellent!
Thank you! My icemaker was leaking and then stopped making ice. It turns out the air vents were blocked by the plastic from a bag in the fridge, so the water wasn't freezing. Thank you, again. This video was very informative.
Great video, in the past ice maker stopped producing ice but started a couple days later. It stopped again, checked water supply then saw your video. I didn't know about the test button. Pressed it and it cycled and filled with water. Simple correction but not shown in user's manual. Thanks.
Thanks! I didn't know why the fridge wasn't dumping ice. We had a power outage-I thought this was the missing link. After watching this video I knew where the reset was located. I reset the ice maker and it dumbed the ice cubes and filled! Let's hope the ice maker will continue producing ice since power is back. Thanks again!
Thanks for this video! Question, I've tried power cycling the ice maker, the tray doesn't try to move at all when I turn it on. It also doesn't do anything when I push the test button. Makes me think that maybe the motor is gone. Any tips? I'd really hate to have to buy a new ice maker.
I have the LG ThinQ. Went out of town and emptied the bucket and shut the ice maker off. Came back and it wouldn't make ice. No water. Hit the reset like you explained and ran a cycle. Came back to life. Thank you
Your video was very great and easy to follow. The ice tray won’t even attempt to dump circle when I turned on the power button, worse off the ice maker tray won’t move when I press on the ice maker button. What can I do?
Thank you so very much. This is exactly what I needed for our brand new LG refrigerator. The ice cube tray was clogged and I had to indeed press that test button to get that tray to dump as it would not dispense ice now works perfectly. Thank you so much!
I only trust people who tell me that I need to take apart the “ice making system” of my $2000 refrigerator - IF they’re wearing a Slayer shirt. In a pinch, a Godsmack shirt will suffice, but only in the event of a real emergency
Wow...Kudus to this Right To The POINT video clip. Best out there! Mine not making ice for a long time and I tried water filter, pipes, valves what not but no avid. Ice try was empty for a long time and I thought water is not getting there. Just saw your clip twice, did the recycling test by pressing that hidden bottom, once, Heard and saw water filling the tray again!!! Back to business and than you a million not have to call the greedy local repair person as it is off the warranty and good I didn't order a new complete icemaker! You are the man. No need to mention, LIKED, SUBSCRIBED, am writing a comment, HIT the BELL, and WILL recommend this channel to all friends and family.🙏🙏
Glad I found this video. I took out my icemaker, let sit out for like 2 hours in case something was frozen preventing it from rotating upside right. I cleaned the ice tray and put it back in and it worked.
Hi Ben. I have an LG refrigerator almost identical to the one in your video. Any tips on the freezer drawer's ice maker? I reset the power button and also hit the test button and it functioned fine. But it still isn't producing any ice. Water lines are fine and not plugged.
Terrific video. It is actually quite easy to remove and replace this ice maker, thanks to this video. The initial troubleshooting looking for the rotation of the ice cube mold helped to immediately confirm my old ice maker needs replacement. Saved the time and cost of bringing a repair person to our home!
Many thanks - I was not getting water to my ice maker and was convinced that this was an issue with pipes being frozen or that tank in the bottom of the door was being defective. A reset from the reset button triggered the water to be dispensed- just so you know! Its not obvious in any instructions that the water supply will be reset as well. Many thanks - best video out there🎉
WARNING. He says to "push" the tab to remove the lower water reservoir cover. DO NOT DO THIS, it will break the tab and you'll need to buy a whole new reservoir cover. Without this tab, the cover will flop open when you open the door, even when the top screw is replaced. I suggest using needle nose plyers and carefully squeeze and twist the tab to work it out of the hole.
This is a great video and very informative. One question I have is, my LG ice maker does not have an external on/off switch like the one shown here, as well as other LG videos I have seen. How should I proceed?
Thanks a million Ben. You've saved me a lot of bucks by manually re-setting the mechanism and it's producing ice now. We don't know these things unless shown. Cheers. Kelvin.
Hey Ben, I've got this ice maker and it got intermittent dispensing ice the last 2 days. Now it doesn't dispense ice & the light doesn't light up when I push the ice lever. Any suggestions?
I like the voiceover. Repair videos just seem more professional when there’s a voiceover. It gives it a really good crisps consistent sound throughout the video. I need to do voiceovers for my repair videos.
The #1 reason I do it is because I suck at ad-libbing. A long time ago on these videos, I wanted to do a voice-over and screwed up like... 5 takes. Just couldn't do it. Now when I voice-over, I'm reading a script I write. That way I have a better idea of what I want to say, and have to do way ,way less takes to get it right. It sounds better and let's me create the content faster. Doing it real-time for some videos is better and absolutely faster, but when you're doing some difficult things you can't always talk and work at the same time. Also, I run a shop so the number of times I got a worker talking to me while I'm filming is higher than you'd think
Bro you just saved me! new LG Fridge delivered today and I was wondering why the door ice maker wasn’t even filling up with water after several hours. Pushed the test button and it started up. Thank you!
Please read your manual. It will save you a lot of time and frustration, because there's no way it'll tell you that it will fill up after a few hours. It takes quite some time for the unit to fully cool to engage the cycle.
Great video. I'm having an issue with the ice maker leaking upon fill up. When using the test button and watching as the tray fills with water, some water flows between the tray and the plastic that holds the tray in place. Secondly, when the tray has ice in it and then spins to dispense the ice, the ice sometimes does not dump out of the tray and the unit makes a horrible loud pounding sound as if it's stuck. It's not stuck, it rotates but sometimes the ice does not come out. These issues seem tied together. I do notice some ice forms where the overflow happens and perhaps prevents the tray from turning fully. So, the problem seems to emanate from the filling process, as if there's too much water going into the tray. Any ideas on how to regulate this?
Check water pressure going to fridge. If its over-filling, its possible valve (from supply to fridge) is too high. Maybe try lowering/shutting off valve slightly.
I had the same issue . Fixed: the clear plastic cup that guides the water to the tray. cracked mounting tabs on the cup . it was out of alignment preventing the ice tray to dump correctly causing icemaker to Distortion in test mode. I Removed the ice maker and repaired the tabs using scrap plastic. And some clear tape. Replaced the screws ..now ice maker operates smooth in test mode... Thanks Ben for this great video ...
Hey Ben. Thanks for the video. We’ve had the same LG refrigerator as you for 6 years and it has had the same problem for the entire time. We’ve had the LG guy out to look at it twice. Each time they replaced something but it does the same. The thing makes ice but the area below the auger and above the drop doors gets clogged with ice. When this happens you can sometimes stick your fingers up through the drop area and jiggle the ice loose but mostly you have to remove the ice maker/auger assembly. This is problematic as the ice mounds up at the bottom of the assembly and blocks it from removing easily. It is guaranteed ice is going all over the floor. You then have to dig the ice out of the hole in the door. This happens usually twice a week (for 6 years). Any suggestions?
@@pamsutton1532 no we haven’t. Strange thing is we left for 10 days a couple of weeks ago. We we returned I figured all the ice would be frozen in one big clump but it worked perfectly. I have no idea. I also contacted LG and they were useless. They offered to send a repair person out that I would have to pay for. Given that two others couldn’t fix it I said no. Good luck and if you figure anything out, please come back and let me know.
Thank you for your video. It is very informative. I have the same model you demonstrated in this video. The last part of your show when you pointed out the 2 holes that release the cold air into the ice maker compartment. Mine was the bottom hole of the two did not blow the cold air out. Can you help me to understand why? Thank you.
Your video is definitely one of the better ones. Thanks you. My icemaker (LG Refrigerator model LFXS26973S) intermittently makes a very loud knocking noise. Checked water--good. Actually caught it making knocking noise , opened icemaker door. I saw the ice maker tray trying to dump ice, but tthe ice would not drop. It looked like there had been too much water and it froze over the top of the tray forming one, thick sheet of ice. I performed the test and it appeared to function correctly except again, it would not dump ice. I reached under and broke the ice sheet and ice pieces rained down. At that point, the tray returned to its place and began filling with water. side note, I have on occasion seen where what appears to be excess water from the tray form ice on the bin below, like its overflowing .
Excellent video, all the details I was looking for on this setup- I was expecting the bit of ice cube spillage when I pushed the test button thanks to the helpful caution in the video, but didn't expect the drop of the freshly filled tray of water when I pushed it a second time just to watch it work again. Should have put a cup in the door when I tested it the second time- At least I know there's no problem with the water delivery now..
Thank you! Thank you! Thank you! My ice maker stopped working after I turned it and the water off for a week while away on vacation. Nothing I tried worked, but the test button you pointed out at index 146 fixed it! Once again, Thank you!
Ben, Excellent video with super clear illustrations. I have a LG Frige, model # LMXC23796S. Its water dispensing is fine. Issue is ice dispensing - after pushing the ice plate, no cranking sound, no motor sound and no ice coming out. Yet plenty of ice inside the door bucket. Will I have faulty micro switch or motor or push plate mechanism? Where are they located and how to isolate the problem? Thank ahead
@@verondaalvarado5812 Yes, mine was the Push bar inside (behind the control plate) plastic mechanism broke which could not properly press on the micro switch. This is because users used too much force banned on the push bar. Unfortunately there is no separate "plastic mechanism" available/sold. I had to buy the entire panel assy to replace the entire assy. I was lucky found a new assy on ebay for $125. Replacing the assy , you can find procedures on youtube and just be very careful to do it. Your case may be different - could be micro switch or cracking motor. If your push plate is loose and too much play side way, then you have plastic mechanism broke inside.
@@f1176 yes I had to contact LG. They replaced the motor because mine was broken. If it's not humming continuously when you push the dispenser that could be the issue.
Great video, thanks! Any idea why the ice maker may not be initiating a dump cycle (ever)? It's making ice, and when I run the manual dump cycle as you show, it does so without any problems--it just won't trigger a dump cycle itself when the ice is complete. I've tried power cycling and unplugging the whole fridge to reset. Thanks!
GREAT VIDEO! THANK YOU! I have replaced the ice maker unit before but now I have a no water problem with the ice maker…will check the inlet pump on the bottom of the door.
I dont know if what I saw fixes the problem Im experiences. The noice my LG ice maker/refrigerator is making sounds like someone is knocking to get out of the icebox. What needs to be done?
I'd check to make sure ice tray is working fine, and the motor is working properly. Did it make the noise during test? If so, try to isolate what part's making the noise.
Hey Ben, Thanks for the video. My issue was that the ice was freezing but not dumping automatically, I had to press that reset button for a couple of seconds to activate the manual dump. I checked all my gaskets and ice chute flap, all good. I threw a thermometer in my freezer overnight and it was a good 0 degrees. It was bugging me so I pulled my fridge forward and checked the back for dust bunnies. I know I cleaned that area last year or so. I noticed dust again on the coils and surrounding areas so I vacuumed those out BUT as I'm looking around towards the bottom inside of the floor area, I saw some vents that faces the floor completely clogged so I cleared those out as well and I left it alone overnight. I woke up to a half full ice bucket! It worked and I also noticed that my freezer temperature is reaching -4 now. One thing to mention; Be patient, as the ice falls into you ice bucket, it helps cool the ice maker area to trigger the auto dump. Hope this helps others with this same issue. Good Luck!
Thanks for the great Video Ben! The issue I’m having is that once you depress the release ice panel in front of the fridge it gets locked down and ice just keeps pouring out. Anyone know what the problem could be? Or which piece to replace. Ice making is fine, dispensing (or stopping dispensing) is the problem...
I had an issue a few years ago with my LG fridge where after I would dispense ice and take away the cup from the big button that triggers ice to dispense and it would continue dispensing ice as if my cup were still pressed against that dispense button. There were no indications on the front panel that something was locked. Long story short, a technician had to replace the control board and I have never had that issue since *knock on wood*
Sounds like some water dripped down and froze a mechanism that's can't move now. Try taking the whole thing out and cleaning it up. Also try damping down your water flow so it comes in slower.
Thank you !! Video has helped , didn't know where the reset button was. No water was going to icemaker. After I hit reset, it filled with water. So now I will wait and see !! Great video !!
Hey! This is a great video and explanation. I would suggest you mention the top screw and retaining plastic ring when removing the unit. It should be loosened some before sliding whole unit out. And then snugged back up at the end! :)
Odd. I coulda swore I mentioned that during the video, as I know that was one thing I had to do during filming (its mentioned on the icemaker bulletin on the door I mention at the end)
I have tested the ice maker and put in a new water filter. The motor works, but the ice maker is not filling with water. The water dispenser does work though. Any ideas?
Thank you so much! I found a large chunk of white foam in my ice and couldn't figure out what was going on till I found this video then noticed my temp sensor hanging down. Thank you so much!
My ice maker is making ice just fine but when I try to request ice and I push the ice button on the door, there is no sound and no ice falls. I purchased and replaced the whole unit as show. In this video, and still the ice maker continues to make ice but it will not come out through the dispenser. Any help is greatly appreciated.
Awesome video! I am currently experiencing a different issue then what I see in the comments. When I hit the test button, it will fill the ice tray with water and after freezing the water and making it into ice, it will dump it properly. However, after this happens, it seems as if there is a sensor or something not working because it doesn't put water into the ice tray unless I push the test button. Any help would be much appreciated!
This is an excellent video Ben. Thanks for posting it. The issue we are having is, if we don't dispense the ice daily/regularly, the ice in the tray eventually solidfies into a solid block ot two of ice, forcing us to open the ice maker unit and break it down manually, which is messy and not ideal. Is it possible that the warmer air from the fridge is getting into the ice maker compartment and slowly melting the ice into these solid blocks. Any suggestions would be appreciated. Thanks. Our model is a lfx28968st /04
Thank you !! We havr ice again!!! I dont know what helped but i took all parts apart Warmed it with the hair dryer, wiped it down and re assembled and now its working again. After one year!!! Thank you
So my friend, my LG the one that's on your video is very similar to mine if not exact and I would like to know what I can do about my ice maker which makes ice but will not rotate to dump the ice once it is frozen solid. Should I just get a new ice maker and replace it or can I troubleshoot it
Thank you very much sir for posting this video... It was helpful and enabled me to reset out ice maker quickly, and it is now working again !!! Very Grateful to you...
Thank you. I just received my fridge yesterday and couldn't get the door ice maker to work. I used the test button and it filled the tray. I'm so glad you made this video.😄
If you just got the refrigerator, it takes a few days to fully cool down the freezer compartment. The cold air from the freezer channels into the icemaker, which freezes ice. If the refrigerator isn't cold enough (under 10*F) it won't trigger automatic cycles yet. So I'd give it a few more days before you get too worried.
Very informative video. We’re making ice, but it won’t dispense. I’ve unclogged the chute, but still won’t dispense. Plenty of ice in the tray, just won’t drop the ice. Any suggestions?
This was very helpful. My ice tray was not working, even when I pressed the test button. I unscrewed the whole unit and removed it from the door. The wires were frozen at the bottom of the panel. I let it defrost and cleaned it up. Reinstalled it and the the unit worked again.
Great video. I have an LG fridge like the one in your video and my ice maker is not working. My water dispenser still works, so does that mean that my water reservoir is ok and that the issue is actually with the ice maker itself?
Ben. Do you know the issue if around the ice maker water is dripping from? Freezing up around ice maker and dispenser bin ice maker workers dropping ice cubes but like said water freeze around bin
I have a question about our LG LFX33975 French-door refrigerator purchased on Amazon in 2014. Clearly it was a 3rd party seller because the box truck dropped it off in our front yard just before midnight and just left it for me to take off the doors, as well as my front entry door and storm door so the beast could be hauled inside, in January, while heavily snowing but I digress. Cooling has always been warmer than whatever it's set for in both the fridge and freezer.I opted for the 3 year LG Premium Care extended warranty for a little over $300 and after that LG only offered a 2 year plan and the price increased to about $500, but we bought it anyway and it’s good thing we did because shortly after re-enrolling, everything in the freezer suddenly melted in April 2017. After almost 2 weeks, a tech finally arrived and said it needed a compressor, a drier, and condenser. He ordered the parts and left. The parts arrived and a week later a different tech arrived and said it only needed a circuit board so he took the parts with him. I don’t recall if we had to wait for the board, but I think he had one. After that, the fridge was the coldest it had ever been at 38 degrees. Then in August 2018 it wouldn’t get any colder than 50 degrees so after another 2 weeks a tech came out and said something about a large plastic center section being updated so again the part was ordered and eventually installed. That lowered the temp to 40 which is what it’s been since the day I plugged it in except for the time mentioned above where it hit 38. Anyway, one day everything melted in the freezer again and the fridge seemed stuck at 50 so I again called for service but by the time a tech came out, the fridge seemed to be back to normal so the tech didn’t find a problem. I had a repeat of that in June 2019 but this time I was told I’d have to pay for the service call if no problem was found. Like the other time, the fridge normalized by the time they called in mid-July to schedule the service call so I just cancelled. Since the extended warranty seemed to have been a waste of money, and the coverage offered was reduced to yearly while increasing the price, I let the coverage go. Well it’s August 2022 and for the past few weeks we’ve been noticing the milk has been starting to go bad way before the expiration dates, the assumption being the store may not have been refrigerating ‘em promptly after arrival, but then a few days later we noticed water on the floor. The fridge had a 50 degree temp and the freezer was about 20 degrees. A Google search said it had a blocked drain line so I took the large plastic center section out and I didn’t see any ice but the tray was full of very cold water. I left the fridge unplugged for a day but the drain was still plugged so I tried poking some thin plastic tubing from an air shock into the tube but kept hitting an obstruction so I tried going upward as well from the back of the fridge, same obstruction. While contemplating my next move, I found the water had drained and the plastic tubing no longer found any obstructions. After a day of normalizing the fridge, the lowest it would go is 46 degrees and 11 for the freezer so I looked at the board, nothing on the LED. I pressed the button once and both, the upper and lower fans in that large plastic panel in the fridge started running. The compressor and the fan next to it were running as well but I think that test cycle only lasted about 5 minutes before resetting itself. At that point the compressor felt hotter than usual. I should say the compressor is also quieter than it was when new. I noticed the fridge said it had “Smart Diagnosis” so I found the procedure in the manual and called LG. I had to ask for it and was then transferred to a tech that didn’t speak English very well. I was instructed to lock the panel and press some buttons while holding the phone up to the speaker in the top right hinge until the series of squeals stopped and then the guy asked for the temps before concluding it needed a compressor. Since the compressor has 2 years left on the 10 year warranty, he texted a couple places to call but labor would be on me. The first place was the place that has been here many times but they said they no longer service LG. The next place said $800 if the compressor was all that was needed. I called LG again for more options and they texted 3 more. The first said $500-700 but they were 60 miles away and didn’t service my area. The next one was just a guy's name and when called, it said “call rejected.” The last one was 250 miles away so obviously that would be a waste of time. It’s a shame this model was included in the class action lawsuit that was settled. The date of manufacturer and history of problems matched perfectly. I looked up how to replace a compressor and honestly it doesn’t look that bad since I’ve been doing A/C work on vehicles for over 40 years and it’s only R-134a so I have a vacuum pump to evacuate and a manifold set to charge it but then I read about the board will need updating so I guess that’s out. It may not even be a compressor issue so I thought I’d ask your opinion before having to go into debt for another refrigerator. Consumer Reports says for 34” and wider, the top 4 models are LG, for 31-33 inch, the top 2 are LG, and for 30 inch and narrower, the top 2 are again LG. Maybe the problems were fixed but I guess time will tell. ($4500 for #1) But I’d NEVER buy a fridge on Amazon ever again. Lesson learned. I know you recommend the pricey Bosch as the most reliable but my wife refuses to leave the door open while filling her water bottle. And you know what they say: happy wife, happy life. Anyway, is there anything I could try on this LG LFX33975ST? I have my multimeter at the ready. Thanks.
Thanks for the Test Button info. I was able to get my LG door ice maker to dump and re-fill. Time will tell if it returns to normal operation, or i have more troubleshooting ahead.
Hi. Great video. Just 1 question: when I press the front ice dispenser button, it doesn't dispense ice. The fridge lights don't turn on either. Any ideas what might be wrong?
This is an excellent video and it definitely helped me check into what might be the culprit. I'm sure you're no longer responding to questions, but I'll throw it out there amyway. I'm so frustrated with our LG LMXS28626S. Suddenly stopped making ice yesterday. This model doesn't seem to have an ice tray dump test button, which is a bummer. When I opened the water reservoir at the bottom, the tank is empty. I can still get water out of the door, but not ice. You mentioned the tank area and how to get into it in this video, but I've no idea which of these components might need to be replaced.
Thanks for this info. My ice tray has only water in it so, you reckon this something to do with the thermostat? Is there a way to check this please? I have got -16° showing on my display.
Great video. Although my issue was not covered. My machine makes and dumps ice into the hopper, but when I put a cup into the door where ice comes out; the light does not come on or the ice door does not dispense ice into my cup. Is this a motor issue inside my fridge door?
Hi Ben, thanks for the informative video. my fridge makes ice but it will no longer dispense it outside the fridge when Teri g to put ice in a glass. Any idea why and Solutons would be appreciated thanks
Thank you this was helpful. I did the button test and saw that the rotating ice tray jams on the right side and does it rotate entirely on our BRAND NEW LG FRIDGE. we’ve had it for less than an hour and a half.
Have of icemaker, makes and drops I’ve but won’t dispense? Can hear motor turning but won’t drop cubes or crushed ice. Put fingers up and can feel it there but not being forced through chute. Suggestions?
thanks for the video. Our ice maker seems to want to turn but gets hung up? I tried the test button and the ice tray will go up and down but seems like it is in there crooked (at an angle) and hitches at that point. The water line works as it started to run water into the tray. Any thought are appreciated. Thanks
How do you defrost the water tank? When you opened the cover the tank was staying still but when I opened mine it was hanging? Does that mean it's not set up correctly?
I did everything you have mentioned - we had a power outage and thereafter I don't see ice working in fact I feel its not even cooking enough any help?
Great video. I am having problems with the craft ice maker located in the freeezer. It has unit working and the unit is only 15 months old. I have tried the basics of power cycling the lower unit and changing the settings, still no craft ice, any suggestions?
Hi Ben Thank you for all the demos. I followed all of your instructions on the video. I 1. I removed the ice bucket 2. I turned off the ice maker and I noticed that the ice maker is not dumping ice or not turning like in your video. 3. I hear a click like when I turn the ice maker On/Off switch and I notice that the ice cube maker is not turning or in the dumping position. It's hardly moving or flipping. 4. Before I make a "mistake and make something" could you please advise what I need to do to fix the ice or IFE code eradicated and have a functional ice maker. Also, the water dispenser is not working, I assume this function is related to the IFE problem? Please help. Thank you, Rose S. San Diego, CA.
Thanks for the video. When I reset my icemaker, the tray rotates around and then stops - it doesn't go back to the starting position. Eventually it will, but it never runs or fills with water. I had an LG authorized service guy out - he replaced the icemaker twice and the new ice makers do exactly the same thing. His comment today was, well - must be a problem with wiring in the door. I don't want to replace the entire door, and I suspect that isn't the problem anyway... Do you have any idea what might be wrong here?
You just described my refrigerator! Also the reason I ended up on this video. My tray is stuck upside down in the dump position and will do Nothing. Reply here if you have a solution.
I opened it up to see how it works, and there's a magnet arm that's supposed to tell it the position of the tray when it passes over the hall effect sensor. The odd thing with mine is that it seems to require the sensor for both the normal and inverted tray positions, but when I manually rotate the tray gear, it only passes the sensor in one direction. As it is, it over travels the stops of the tray because it doesn't sense the stop position. It's as if something got out of position in the gear assembly, but I don't see anything broken in there. Not sure if the motor drive is supposed to be timed or reliant on the limit sensor, but it seems to be sensor dependent for stopping. Replacement of the whole ice maker assembly probably would fix it, as long as the logic is all in the assembly and not somewhere else in the LG.
Excellent video. Instructive and easy to comprehend. Thank you. Do one on LG water dispenser replacement. The water control button was snapped off. But requires entire assembly replacement because part is non replaceable, because it is 4 plastic prongs built in to the assembly itself.
Thank you for taking the time to make this video, to be hones my ice makes was not working for a few months now and couldn't figure out why decided to give it a shot and see if there was any vid's on this particular problem and your vid helped out a lot. :)
Great video. However I still have a problem with mine that I hope you can help me resolve. My unit will no longer dispense water or ice cubes. Guessing I have a failed switch in that mechanism. Do you have experience with this problem and suggestions on the fix?
Great video!! I currently have an issue where the ice clumps near the sensor so it constantly thinks it's full, have you had to troubleshoot this issue before or have an idea of how to? Thanks!
The ice maker is filling and making ice but it is not dumping into the bucket. I pushed the reset button and the ice fell out. I feel that the sensor for the ice full is bad. If it is, do I need to replace the entire ice maker or can I just replace the IR sensor?
![[LG Refrigerators] Refrigerator Has No Ice](http://i.ytimg.com/vi/h80FAGonjBg/mqdefault.jpg)
One question I've been getting is "I can test the ice maker and it will dump with ice, but it won't do it automatically, only manually. Why is it doing this?"
The answer: LG refrigerators are designed to only cycle the ice and icemaker if the temperature in the icemaker is at or below 10*F (-12*C). You need to get a thermometer and verify that the icemaker compartment is at or below this temperature. If it is not, then it won't run. This also means a sensor could be bad that'd otherwise register the correct thermometer-verified temperature.
Hope this helps!
Hi Ben,
I have a home sale pending on my ice maker working. I have no issues replacing the ice maker but I am not so sure it is the cause. I have an LG LMX25984ST/00. The water line is working to fill the ice tray and the cubes are freezing, the arm comes out but never dumps the ice and I hear a constant motor running. I took off the cover and reinstalled it so I can watch during a test cycle. I can see the arm coming out and the gears turning, and hear the water filling, etc. I put a temp sensor in the ice bin with remote display and will check temp after a few hours. I ruled out water line issues but not sure if it is a temp sensor issue or the ice maker motor issue. If the temp is the issue, would the motor sound continuously trying to dump ice with the arm out? where is the temp sensor in this refrigerator? I want to check voltages but I don't have a schematic. I would gladly pay a consult fee for your help. I can't believe the sale of my house is dependent on a working ice maker.
TIA
Diana
@@DonofrioPetTV motor shouldn't be turning constantly from my experience. Could be a stuck gear or a wire that's constantly sending voltage. I'd look maybe at the new icemaker
@@DonofrioPetTV My honest opinion is its the icemaker. I'd buy it from somewhere it can be returned if that isn't the issue. I shill for Appliance Parts Pros, but most of them should be able to deliver one pretty fast. If the motor is twitching but not actually cycling during the call for ice, there's gotta be something defective there. I try to watch my comments/info as much as possible, and your issue is the first time I've heard of that, and it does sound like maybe there's a voltage interruption or the motors' going bad causing no automatic run of ice.
@@bensappliancesandjunk interesting. I have ordered from them before and I found the videos very helpful in repairing my dryer. However this icemaker is on back order and I was told it cannot be returned so for those reasons I cant order from them. I need this part very quickly so I need to order directly from the manufacturer thanks again for your help. I greatly appreciate it.
Where is the icemaker thermostat located? I have a lfx31925st that I'd like to fix the ice maker on. Keeps filling and producing ice but I have to manually use the test button to get it to dump. I assume it must be the bad thermostat you speak of.
You're video was shorter and 100 times more useful than the official LG channel.
Thanks! I'm a lady landlord, and my tenant called to report that the lce Maker on her LG fridge stopped working. I found your video and used it to help me troubleshoot. You gave me the confidence to try to fix it rather than pay hundreds of dollars to a technician. Turns out that there was some ice stuck under the tray that prevented it from flipping. I melted the ice with my hair dryer and did the reset. I just checked with my tenant again today, and she said the ice maker is still working.
Thank you. My problem was solved by 2:50 (I didn’t even know it had a reset button!). Random guys showing us stuff like this on the internet is a godsend!
Oh he is not random
Thank you for such wonderful and simple guidance! Is there a separate fan that blows the air through the door? If so, where is it located, how can I test if it's working, and is it replaceable?
Dude... you are my hero! I'm not sure exactly what I did (other than to mimic everything you showed me), but the ice maker is working again. Probably the reset, but how nice to not have to pay someone to do this for me. God bless you!
Ben you presented everything so well when I compared yours with other videos!!! You were very informative, easy to understand and gave me the information that was needed. I just replaced the LG ice maker assembly and had issues. If others viewers are replacing the Ice maker auger assembly be sure to look to confirm if you have the 3 prong plug and socket connectors or the 10 plug and socket connectors. YOU MUST REMOVE THE assembly to visually make sure with one your LG had installed. The 3 prong plug and socket connectors also has a long green wire to the auger motor as seen on this video. The part on Amazont is AEU73110203 not AEU73110205 (no long green wire. I didn't read carefully enough and added extra time getting the correct part for the repair.After replacing the assembly I had no water till after I watched your video. I push the reset button as suggested and it filled as soon as I had the door closed. I have owned the LG for about 7 years and never knew there was a reset button. Thanks Again, Ray
Thanks for making this easy-to-understand video and for mentioning the test button. I hope this will get the ice maker working again. The icemaker is filling with water but may not be dumping on its own. Remains to be seen. Thanks for your instructions.
I was getting frost in the freezer (due to seal). I noticed ice build up on both bottom drawers due to the air getting in the freezer therefor stopping the ice maker. Once I chipped at the old frost and allowed it to be "frost fee" again.... I pulled the clear plastic door ice bucket from door and reset the rear test button and now I see water pouring into the ice tray. You are the man....THANK YOU!
This is the beat video I have seen explaining the function, testing and explaining how to identify the locations of all its components and their removal and replacement. This is the first video to show the location of the water storage tank. Excellent!
Thanks!
Thank you! My icemaker was leaking and then stopped making ice. It turns out the air vents were blocked by the plastic from a bag in the fridge, so the water wasn't freezing. Thank you, again. This video was very informative.
Brilliant! Running the test cycle made my ice maker work again. Thanks for sharing your knowledge!
I was having issues with my ice maker, your video is extremely easy to follow, the way you present step by step makes it easy to understand. Thank you
Great video, in the past ice maker stopped producing ice but started a couple days later. It stopped again, checked water supply then saw your video. I didn't know about the test button. Pressed it and it cycled and filled with water. Simple correction but not shown in user's manual. Thanks.
I dis the ice cycle reset,but it has not filled with enough water to make ice
Although I still have the apart and the refrigerator still open. 😅
Thanks! I didn't know why the fridge wasn't dumping ice. We had a power outage-I thought this was the missing link. After watching this video I knew where the reset was located. I reset the ice maker and it dumbed the ice cubes and filled! Let's hope the ice maker will continue producing ice since power is back. Thanks again!
Thanks for this video! Question, I've tried power cycling the ice maker, the tray doesn't try to move at all when I turn it on. It also doesn't do anything when I push the test button. Makes me think that maybe the motor is gone. Any tips? I'd really hate to have to buy a new ice maker.
Almost the same issue here, the tray does its little motion when I power cycle it, but holding down the test button doesn't do anything.
Have the same problem. Have not found any solutions
I have the LG ThinQ. Went out of town and emptied the bucket and shut the ice maker off. Came back and it wouldn't make ice. No water. Hit the reset like you explained and ran a cycle. Came back to life. Thank you
Your video was very great and easy to follow. The ice tray won’t even attempt to dump circle when I turned on the power button, worse off the ice maker tray won’t move when I press on the ice maker button. What can I do?
Thank you so very much. This is exactly what I needed for our brand new LG refrigerator. The ice cube tray was clogged and I had to indeed press that test button to get that tray to dump as it would not dispense ice now works perfectly. Thank you so much!
Make sure you’re wearing a Slayer shirt while you follow these instructions.
“ Raining Ice”
That shirt is awesome!
I’d trust a dude in a Slayer shirt.
I only trust people who tell me that I need to take apart the “ice making system” of my $2000 refrigerator - IF they’re wearing a Slayer shirt. In a pinch, a Godsmack shirt will suffice, but only in the event of a real emergency
I need to get that shirt!
Wow...Kudus to this Right To The POINT video clip. Best out there!
Mine not making ice for a long time and I tried water filter, pipes, valves what not but no avid.
Ice try was empty for a long time and I thought water is not getting there.
Just saw your clip twice, did the recycling test by pressing that hidden bottom, once, Heard and saw water filling the tray again!!!
Back to business and than you a million not have to call the greedy local repair person as it is off the warranty and good I didn't order a new complete icemaker!
You are the man.
No need to mention, LIKED, SUBSCRIBED, am writing a comment, HIT the BELL, and WILL recommend this channel to all friends and family.🙏🙏
Thank you for this! It was exactly what we were looking for and helped solve our icemaker issue. You rock!
Glad I found this video. I took out my icemaker, let sit out for like 2 hours in case something was frozen preventing it from rotating upside right. I cleaned the ice tray and put it back in and it worked.
Hi Ben. I have an LG refrigerator almost identical to the one in your video. Any tips on the freezer drawer's ice maker? I reset the power button and also hit the test button and it functioned fine. But it still isn't producing any ice. Water lines are fine and not plugged.
Terrific video. It is actually quite easy to remove and replace this ice maker, thanks to this video. The initial troubleshooting looking for the rotation of the ice cube mold helped to immediately confirm my old ice maker needs replacement. Saved the time and cost of bringing a repair person to our home!
I've never seen such an elegant metal shirt. Slayer! 🤘
I noticed that too fatcat!!! He wants to be formal and metal lol
Many thanks - I was not getting water to my ice maker and was convinced that this was an issue with pipes being frozen or that tank in the bottom of the door was being defective. A reset from the reset button triggered the water to be dispensed- just so you know! Its not obvious in any instructions that the water supply will be reset as well. Many thanks - best video out there🎉
WARNING. He says to "push" the tab to remove the lower water reservoir cover. DO NOT DO THIS, it will break the tab and you'll need to buy a whole new reservoir cover. Without this tab, the cover will flop open when you open the door, even when the top screw is replaced. I suggest using needle nose plyers and carefully squeeze and twist the tab to work it out of the hole.
The best description of this system that I have seen. Excellent video.
This is a great video and very informative. One question I have is, my LG ice maker does not have an external on/off switch like the one shown here, as well as other LG videos I have seen. How should I proceed?
Thanks a million Ben. You've saved me a lot of bucks by manually re-setting the mechanism and it's producing ice now. We don't know these things unless shown. Cheers. Kelvin.
Hey Ben, I've got this ice maker and it got intermittent dispensing ice the last 2 days. Now it doesn't dispense ice & the light doesn't light up when I push the ice lever. Any suggestions?
This person is very easy to understand. He sure helped us and certainly saved us $. Thank you!
I like the voiceover. Repair videos just seem more professional when there’s a voiceover.
It gives it a really good crisps consistent sound throughout the video.
I need to do voiceovers for my repair videos.
The #1 reason I do it is because I suck at ad-libbing. A long time ago on these videos, I wanted to do a voice-over and screwed up like... 5 takes. Just couldn't do it. Now when I voice-over, I'm reading a script I write. That way I have a better idea of what I want to say, and have to do way ,way less takes to get it right. It sounds better and let's me create the content faster. Doing it real-time for some videos is better and absolutely faster, but when you're doing some difficult things you can't always talk and work at the same time. Also, I run a shop so the number of times I got a worker talking to me while I'm filming is higher than you'd think
Bro you just saved me! new LG Fridge delivered today and I was wondering why the door ice maker wasn’t even filling up with water after several hours. Pushed the test button and it started up. Thank you!
Please read your manual. It will save you a lot of time and frustration, because there's no way it'll tell you that it will fill up after a few hours. It takes quite some time for the unit to fully cool to engage the cycle.
Great video. I'm having an issue with the ice maker leaking upon fill up. When using the test button and watching as the tray fills with water, some water flows between the tray and the plastic that holds the tray in place. Secondly, when the tray has ice in it and then spins to dispense the ice, the ice sometimes does not dump out of the tray and the unit makes a horrible loud pounding sound as if it's stuck. It's not stuck, it rotates but sometimes the ice does not come out. These issues seem tied together. I do notice some ice forms where the overflow happens and perhaps prevents the tray from turning fully. So, the problem seems to emanate from the filling process, as if there's too much water going into the tray. Any ideas on how to regulate this?
Check water pressure going to fridge. If its over-filling, its possible valve (from supply to fridge) is too high. Maybe try lowering/shutting off valve slightly.
I had the same issue . Fixed: the clear plastic cup that guides the water to the tray. cracked mounting tabs on the cup . it was out of alignment preventing the ice tray to dump correctly causing icemaker to Distortion in test mode. I Removed the ice maker and repaired the tabs using scrap plastic. And some clear tape. Replaced the screws ..now ice maker operates smooth in test mode... Thanks Ben for this great video ...
Excellent video! My issue is it is not filling up water. Any suggestion what to do/replace? Thanks!
Hey Ben. Thanks for the video. We’ve had the same LG refrigerator as you for 6 years and it has had the same problem for the entire time. We’ve had the LG guy out to look at it twice. Each time they replaced something but it does the same. The thing makes ice but the area below the auger and above the drop doors gets clogged with ice. When this happens you can sometimes stick your fingers up through the drop area and jiggle the ice loose but mostly you have to remove the ice maker/auger assembly. This is problematic as the ice mounds up at the bottom of the assembly and blocks it from removing easily. It is guaranteed ice is going all over the floor. You then have to dig the ice out of the hole in the door. This happens usually twice a week (for 6 years). Any suggestions?
I am having the same issue. We’re you able to solve?
@@pamsutton1532 no we haven’t. Strange thing is we left for 10 days a couple of weeks ago. We we returned I figured all the ice would be frozen in one big clump but it worked perfectly. I have no idea. I also contacted LG and they were useless. They offered to send a repair person out that I would have to pay for. Given that two others couldn’t fix it I said no. Good luck and if you figure anything out, please come back and let me know.
Thank you for your video. It is very informative. I have the same model you demonstrated in this video. The last part of your show when you pointed out the 2 holes that release the cold air into the ice maker compartment. Mine was the bottom hole of the two did not blow the cold air out. Can you help me to understand why? Thank you.
Your video is definitely one of the better ones. Thanks you. My icemaker (LG Refrigerator model LFXS26973S) intermittently makes a very loud knocking noise. Checked water--good. Actually caught it making knocking noise , opened icemaker door. I saw the ice maker tray trying to dump ice, but tthe ice would not drop. It looked like there had been too much water and it froze over the top of the tray forming one, thick sheet of ice. I performed the test and it appeared to function correctly except again, it would not dump ice. I reached under and broke the ice sheet and ice pieces rained down. At that point, the tray returned to its place and began filling with water. side note, I have on occasion seen where what appears to be excess water from the tray form ice on the bin below, like its overflowing .
Excellent video, all the details I was looking for on this setup-
I was expecting the bit of ice cube spillage when I pushed the test button thanks to the helpful caution in the video, but didn't expect the drop of the freshly filled tray of water when I pushed it a second time just to watch it work again. Should have put a cup in the door when I tested it the second time- At least I know there's no problem with the water delivery now..
X2👍😅😅
Thank u!! Haven’t had ice in a year, plumbers couldn’t figure it out but I did thanks to your video! 🎉
Do you have a video describing how to test the door display? I replaced the peeling display cover and may have shorted it!
Following. A coupl eof buttons (like the ice plus) aren't responding when pushed.
Thank you! Thank you! Thank you! My ice maker stopped working after I turned it and the water off for a week while away on vacation. Nothing I tried worked, but the test button you pointed out at index 146 fixed it! Once again, Thank you!
Ben, Excellent video with super clear illustrations.
I have a LG Frige, model # LMXC23796S. Its water dispensing is fine. Issue is ice dispensing - after pushing the ice plate, no cranking sound, no motor sound and no ice coming out. Yet plenty of ice inside the door bucket. Will I have faulty micro switch or motor or push plate mechanism? Where are they located and how to isolate the problem? Thank ahead
I am having the same problem! Were u able to find a solution?
@@verondaalvarado5812 Yes, mine was the Push bar inside (behind the control plate) plastic mechanism broke which could not properly press on the micro switch. This is because users used too much force banned on the push bar. Unfortunately there is no separate "plastic mechanism" available/sold. I had to buy the entire panel assy to replace the entire assy. I was lucky found a new assy on ebay for $125. Replacing the assy , you can find procedures on youtube and just be very careful to do it. Your case may be different - could be micro switch or cracking motor. If your push plate is loose and too much play side way, then you have plastic mechanism broke inside.
@@verondaalvarado5812 did you fix this issue? Mine is doing the same thing 😬
@@f1176 yes I had to contact LG. They replaced the motor because mine was broken. If it's not humming continuously when you push the dispenser that could be the issue.
Super helpful. Learning about the test button saved me lots of time in diagnosing the problem. Thanks
Great video, thanks! Any idea why the ice maker may not be initiating a dump cycle (ever)? It's making ice, and when I run the manual dump cycle as you show, it does so without any problems--it just won't trigger a dump cycle itself when the ice is complete. I've tried power cycling and unplugging the whole fridge to reset. Thanks!
Same thing happening to me, I haven't found a solution to this issue yet 😓
Me too. I'd love to hear an answer thanks!
me too:(
me too@@BruceFamily1988
SAME HERE.
GREAT VIDEO! THANK YOU! I have replaced the ice maker unit before but now I have a no water problem with the ice maker…will check the inlet pump on the bottom of the door.
I dont know if what I saw fixes the problem Im experiences. The noice my LG ice maker/refrigerator is making sounds like someone is knocking to get out of the icebox. What needs to be done?
I'd check to make sure ice tray is working fine, and the motor is working properly. Did it make the noise during test? If so, try to isolate what part's making the noise.
@@bensappliancesandjunk Its making ice.
@@Jeanice68 when you press the test button and it runs the test and process of the ice dump, does it make the noise there?
Hey Ben, Thanks for the video. My issue was that the ice was freezing but not dumping automatically, I had to press that reset button for a couple of seconds to activate the manual dump. I checked all my gaskets and ice chute flap, all good. I threw a thermometer in my freezer overnight and it was a good 0 degrees. It was bugging me so I pulled my fridge forward and checked the back for dust bunnies. I know I cleaned that area last year or so. I noticed dust again on the coils and surrounding areas so I vacuumed those out BUT as I'm looking around towards the bottom inside of the floor area, I saw some vents that faces the floor completely clogged so I cleared those out as well and I left it alone overnight. I woke up to a half full ice bucket! It worked and I also noticed that my freezer temperature is reaching -4 now. One thing to mention; Be patient, as the ice falls into you ice bucket, it helps cool the ice maker area to trigger the auto dump. Hope this helps others with this same issue. Good Luck!
Thanks for the great Video Ben! The issue I’m having is that once you depress the release ice panel in front of the fridge it gets locked down and ice just keeps pouring out. Anyone know what the problem could be? Or which piece to replace. Ice making is fine, dispensing (or stopping dispensing) is the problem...
I am having the same issue...
Did it do the same when you select water? Maybe the flapper switch is getting stuck. Can you pull it forward to stop?
Same issue here
I had an issue a few years ago with my LG fridge where after I would dispense ice and take away the cup from the big button that triggers ice to dispense and it would continue dispensing ice as if my cup were still pressed against that dispense button. There were no indications on the front panel that something was locked. Long story short, a technician had to replace the control board and I have never had that issue since *knock on wood*
Sounds like some water dripped down and froze a mechanism that's can't move now. Try taking the whole thing out and cleaning it up. Also try damping down your water flow so it comes in slower.
Thank you !! Video has helped , didn't know where the reset button was. No water was going to icemaker. After I hit reset, it filled with water. So now I will wait and see !! Great video !!
Hey! This is a great video and explanation. I would suggest you mention the top screw and retaining plastic ring when removing the unit. It should be loosened some before sliding whole unit out. And then snugged back up at the end! :)
Odd. I coulda swore I mentioned that during the video, as I know that was one thing I had to do during filming (its mentioned on the icemaker bulletin on the door I mention at the end)
ABSOLUTELY THE FINEST APPLIANCE VIDEOS I HAVE EVER WATCHED! THANKS SO MUCH!
I have tested the ice maker and put in a new water filter. The motor works, but the ice maker is not filling with water. The water dispenser does work though. Any ideas?
did you learn anything? i have same sitch
I have same problem
Thank you so much! I found a large chunk of white foam in my ice and couldn't figure out what was going on till I found this video then noticed my temp sensor hanging down. Thank you so much!
My ice maker is making ice just fine but when I try to request ice and I push the ice button on the door, there is no sound and no ice falls. I purchased and replaced the whole unit as show. In this video, and still the ice maker continues to make ice but it will not come out through the dispenser. Any help is greatly appreciated.
I have the same problem ... Piece of junk. Any luck?
@@charlesmayer7097 maybe the switch on the door isn't closing when the cup is pushed in.
@@wingerrrrrrrrr thanks for the reply....not sure where to begin. Guess I'll just start replacing everything piece by piece. 🤷🏽♂️
@@wingerrrrrrrrr thanks for the reply....not sure where to begin. Guess I'll just start replacing everything piece by piece. 🤷🏽♂️
Thank you!! We knew there was a reset button, just couldn't find it!! Appreciate your help. Have a great evening.
Awesome video! I am currently experiencing a different issue then what I see in the comments. When I hit the test button, it will fill the ice tray with water and after freezing the water and making it into ice, it will dump it properly. However, after this happens, it seems as if there is a sensor or something not working because it doesn't put water into the ice tray unless I push the test button. Any help would be much appreciated!
Yes. I am having same issue
I have same issue. Where you able to fix?
I have same issue. Where you able to fix?
@@craigking612 same issue here. Could you fix it?
@@jcbrock3 same issue here. Could you fix it?
Nice video, very helpful. Thank you
This is an excellent video Ben. Thanks for posting it. The issue we are having is, if we don't dispense the ice daily/regularly, the ice in the tray eventually solidfies into a solid block ot two of ice, forcing us to open the ice maker unit and break it down manually, which is messy and not ideal. Is it possible that the warmer air from the fridge is getting into the ice maker compartment and slowly melting the ice into these solid blocks. Any suggestions would be appreciated. Thanks. Our model is a lfx28968st /04
I have the same problem.
simply bad engineering
Thank you !! We havr ice again!!!
I dont know what helped but i took all parts apart
Warmed it with the hair dryer, wiped it down and re assembled and now its working again. After one year!!!
Thank you
Great job!
So now second day. The try stopped while turning to dispense and it won’t go back.
@@suhnyoungyoon4546 does the test button do anything when you push it?
@@wingerrrrrrrrr no not anymore. Im thinking the motor is dead
So my friend, my LG the one that's on your video is very similar to mine if not exact and I would like to know what I can do about my ice maker which makes ice but will not rotate to dump the ice once it is frozen solid. Should I just get a new ice maker and replace it or can I troubleshoot it
Thank you very much sir for posting this video... It was helpful and enabled me to reset out ice maker quickly, and it is now working again !!! Very Grateful to you...
Thank you. I just received my fridge yesterday and couldn't get the door ice maker to work. I used the test button and it filled the tray. I'm so glad you made this video.😄
If you just got the refrigerator, it takes a few days to fully cool down the freezer compartment. The cold air from the freezer channels into the icemaker, which freezes ice. If the refrigerator isn't cold enough (under 10*F) it won't trigger automatic cycles yet. So I'd give it a few more days before you get too worried.
Great video Ben did the reset twice. First try dumped five or so little chips. Second try dumped water. Thanks man Cool shirt!!!
Very informative video. We’re making ice, but it won’t dispense. I’ve unclogged the chute, but still won’t dispense. Plenty of ice in the tray, just won’t drop the ice. Any suggestions?
I have the same issue. Were you able to find a solution?
This was very helpful. My ice tray was not working, even when I pressed the test button. I unscrewed the whole unit and removed it from the door. The wires were frozen at the bottom of the panel. I let it defrost and cleaned it up. Reinstalled it and the the unit worked again.
Great video.
I have an LG fridge like the one in your video and my ice maker is not working. My water dispenser still works, so does that mean that my water reservoir is ok and that the issue is actually with the ice maker itself?
Ben. Do you know the issue if around the ice maker water is dripping from? Freezing up around ice maker and dispenser bin ice maker workers dropping ice cubes but like said water freeze around bin
I have a question about our LG LFX33975 French-door refrigerator purchased on Amazon in 2014. Clearly it was a 3rd party seller because the box truck dropped it off in our front yard just before midnight and just left it for me to take off the doors, as well as my front entry door and storm door so the beast could be hauled inside, in January, while heavily snowing but I digress.
Cooling has always been warmer than whatever it's set for in both the fridge and freezer.I opted for the 3 year LG Premium Care extended warranty for a little over $300 and after that LG only offered a 2 year plan and the price increased to about $500, but we bought it anyway and it’s good thing we did because shortly after re-enrolling, everything in the freezer suddenly melted in April 2017. After almost 2 weeks, a tech finally arrived and said it needed a compressor, a drier, and condenser. He ordered the parts and left. The parts arrived and a week later a different tech arrived and said it only needed a circuit board so he took the parts with him.
I don’t recall if we had to wait for the board, but I think he had one. After that, the fridge was the coldest it had ever been at 38 degrees.
Then in August 2018 it wouldn’t get any colder than 50 degrees so after another 2 weeks a tech came out and said something about a large plastic center section being updated so again the part was ordered and eventually installed. That lowered the temp to 40 which is what it’s been since the day I plugged it in except for the time mentioned above where it hit 38.
Anyway, one day everything melted in the freezer again and the fridge seemed stuck at 50 so I again called for service but by the time a tech came out, the fridge seemed to be back to normal so the tech didn’t find a problem.
I had a repeat of that in June 2019 but this time I was told I’d have to pay for the service call if no problem was found. Like the other time, the fridge normalized by the time they called in mid-July to schedule the service call so I just cancelled. Since the extended warranty seemed to have been a waste of money, and the coverage offered was reduced to yearly while increasing the price, I let the coverage go.
Well it’s August 2022 and for the past few weeks we’ve been noticing the milk has been starting to go bad way before the expiration dates, the assumption being the store may not have been refrigerating ‘em promptly after arrival, but then a few days later we noticed water on the floor.
The fridge had a 50 degree temp and the freezer was about 20 degrees. A Google search said it had a blocked drain line so I took the large plastic center section out and I didn’t see any ice but the tray was full of very cold water. I left the fridge unplugged for a day but the drain was still plugged so I tried poking some thin plastic tubing from an air shock into the tube but kept hitting an obstruction so I tried going upward as well from the back of the fridge, same obstruction. While contemplating my next move, I found the water had drained and the plastic tubing no longer found any obstructions.
After a day of normalizing the fridge, the lowest it would go is 46 degrees and 11 for the freezer so I looked at the board, nothing on the LED. I pressed the button once and both, the upper and lower fans in that large plastic panel in the fridge started running. The compressor and the fan next to it were running as well but I think that test cycle only lasted about 5 minutes before resetting itself. At that point the compressor felt hotter than usual. I should say the compressor is also quieter than it was when new.
I noticed the fridge said it had “Smart Diagnosis” so I found the procedure in the manual and called LG. I had to ask for it and was then transferred to a tech that didn’t speak English very well. I was instructed to lock the panel and press some buttons while holding the phone up to the speaker in the top right hinge until the series of squeals stopped and then the guy asked for the temps before concluding it needed a compressor.
Since the compressor has 2 years left on the 10 year warranty, he texted a couple places to call but labor would be on me. The first place was the place that has been here many times but they said they no longer service LG. The next place said $800 if the compressor was all that was needed. I called LG again for more options and they texted 3 more. The first said $500-700 but they were 60 miles away and didn’t service my area. The next one was just a guy's name and when called, it said “call rejected.” The last one was 250 miles away so obviously that would be a waste of time.
It’s a shame this model was included in the class action lawsuit that was settled. The date of manufacturer and history of problems matched perfectly.
I looked up how to replace a compressor and honestly it doesn’t look that bad since I’ve been doing A/C work on vehicles for over 40 years and it’s only R-134a so I have a vacuum pump to evacuate and a manifold set to charge it but then I read about the board will need updating so I guess that’s out. It may not even be a compressor issue so I thought I’d ask your opinion before having to go into debt for another refrigerator.
Consumer Reports says for 34” and wider, the top 4 models are LG, for 31-33 inch, the top 2 are LG, and for 30 inch and narrower, the top 2 are again LG. Maybe the problems were fixed but I guess time will tell. ($4500 for #1) But I’d NEVER buy a fridge on Amazon ever again. Lesson learned.
I know you recommend the pricey Bosch as the most reliable but my wife refuses to leave the door open while filling her water bottle.
And you know what they say: happy wife, happy life.
Anyway, is there anything I could try on this LG LFX33975ST?
I have my multimeter at the ready. Thanks.
Thanks for the Test Button info. I was able to get my LG door ice maker to dump and re-fill. Time will tell if it returns to normal operation, or i have more troubleshooting ahead.
Thank you. I’m pretty handy but, your quick concise video, didn’t waste my time, and help me troubleshoot the issue.
Best video I've seen on the Ice Maker. Very easy to follow.
Hi. Great video. Just 1 question: when I press the front ice dispenser button, it doesn't dispense ice. The fridge lights don't turn on either. Any ideas what might be wrong?
I have the same issue. Did you find a solution?
This is an excellent video and it definitely helped me check into what might be the culprit. I'm sure you're no longer responding to questions, but I'll throw it out there amyway. I'm so frustrated with our LG LMXS28626S. Suddenly stopped making ice yesterday. This model doesn't seem to have an ice tray dump test button, which is a bummer. When I opened the water reservoir at the bottom, the tank is empty. I can still get water out of the door, but not ice. You mentioned the tank area and how to get into it in this video, but I've no idea which of these components might need to be replaced.
Thanks for this info. My ice tray has only water in it so, you reckon this something to do with the thermostat? Is there a way to check this please? I have got -16° showing on my display.
I ABSOLUTELY LOVE your shirt!
Also, your video helped and my ice maker is now working. Thanks!
Glad I could help! Glad you liked the shirt!
Great video. Although my issue was not covered. My machine makes and dumps ice into the hopper, but when I put a cup into the door where ice comes out; the light does not come on or the ice door does not dispense ice into my cup. Is this a motor issue inside my fridge door?
this is exactly what's happening to my LG ice maker, the light does not go on and no ice is dispensed, any help would be greatly appreciated
Hi Ben, thanks for the informative video. my fridge makes ice but it will no longer dispense it outside the fridge when Teri g to put ice in a glass. Any idea why and Solutons would be appreciated thanks
Thank you this was helpful. I did the button test and saw that the rotating ice tray jams on the right side and does it rotate entirely on our BRAND NEW LG FRIDGE. we’ve had it for less than an hour and a half.
Holding the reset button got mine working, thank you!
Ben, i must say, you are very thorough and well detailed, i enjoy and learn a lot from your videos.. kudos !!
Is there a way to turn off the ice that drops into the bottom freezer? We get enough ice from the door and could use the extra space in the freezer.
Have of icemaker, makes and drops I’ve but won’t dispense? Can hear motor turning but won’t drop cubes or crushed ice. Put fingers up and can feel it there but not being forced through chute. Suggestions?
LG icemaker, sorry typo
thanks for the video. Our ice maker seems to want to turn but gets hung up? I tried the test button and the ice tray will go up and down but seems like it is in there crooked (at an angle) and hitches at that point. The water line works as it started to run water into the tray. Any thought are appreciated. Thanks
Thank you! You just saved me some $$$. Hope you get some good luck today.
How do you defrost the water tank? When you opened the cover the tank was staying still but when I opened mine it was hanging? Does that mean it's not set up correctly?
I did everything you have mentioned - we had a power outage and thereafter I don't see ice working in fact I feel its not even cooking enough any help?
Do you have a video on how to access the pump that sends water to the ice maker? I have issues with that particular matter.
Great video. I am having problems with the craft ice maker located in the freeezer. It has unit working and the unit is only 15 months old. I have tried the basics of power cycling the lower unit and changing the settings, still no craft ice, any suggestions?
Hi Ben
Thank you for all the demos. I followed all of your instructions on the video. I
1. I removed the ice bucket
2. I turned off the ice maker and I noticed that the ice maker is not dumping ice or not turning like in your video.
3. I hear a click like when I turn the ice maker On/Off switch and I notice that the ice cube maker is not turning or in the dumping position. It's hardly moving or flipping.
4. Before I make a "mistake and make something" could you please advise what I need to do to fix the ice or IFE code eradicated and have a functional ice maker. Also, the water dispenser is not working, I assume this function is related to the IFE problem? Please help.
Thank you,
Rose S.
San Diego, CA.
Thanks for the video. When I reset my icemaker, the tray rotates around and then stops - it doesn't go back to the starting position. Eventually it will, but it never runs or fills with water. I had an LG authorized service guy out - he replaced the icemaker twice and the new ice makers do exactly the same thing. His comment today was, well - must be a problem with wiring in the door. I don't want to replace the entire door, and I suspect that isn't the problem anyway... Do you have any idea what might be wrong here?
You just described my refrigerator! Also the reason I ended up on this video. My tray is stuck upside down in the dump position and will do Nothing. Reply here if you have a solution.
I opened it up to see how it works, and there's a magnet arm that's supposed to tell it the position of the tray when it passes over the hall effect sensor. The odd thing with mine is that it seems to require the sensor for both the normal and inverted tray positions, but when I manually rotate the tray gear, it only passes the sensor in one direction.
As it is, it over travels the stops of the tray because it doesn't sense the stop position.
It's as if something got out of position in the gear assembly, but I don't see anything broken in there.
Not sure if the motor drive is supposed to be timed or reliant on the limit sensor, but it seems to be sensor dependent for stopping.
Replacement of the whole ice maker assembly probably would fix it, as long as the logic is all in the assembly and not somewhere else in the LG.
Excellent video. Instructive and easy to comprehend. Thank you. Do one on LG water dispenser replacement. The water control button was snapped off. But requires entire assembly replacement because part is non replaceable, because it is 4 plastic prongs built in to the assembly itself.
Thank you for taking the time to make this video, to be hones my ice makes was not working for a few months now and couldn't figure out why decided to give it a shot and see if there was any vid's on this particular problem and your vid helped out a lot. :)
Great video. However I still have a problem with mine that I hope you can help me resolve. My unit will no longer dispense water or ice cubes. Guessing I have a failed switch in that mechanism.
Do you have experience with this problem and suggestions on the fix?
Great video!! I currently have an issue where the ice clumps near the sensor so it constantly thinks it's full, have you had to troubleshoot this issue before or have an idea of how to? Thanks!
Same issue here. Any luck solving it?
Thank you for the video, it has great information, my ice maker wasn’t working, as soon as I reseted, it started to work.
THANK YOU
Great Video. Im having problems with my ice maker now. This video helped alot.
The ice maker is filling and making ice but it is not dumping into the bucket. I pushed the reset button and the ice fell out. I feel that the sensor for the ice full is bad. If it is, do I need to replace the entire ice maker or can I just replace the IR sensor?