As an enthusiastic guitarist I have always wanted a Gibson. My parents surprised me with one for my 18th birthday. This guitar is now my pride and joy!
I love what Jim said about how these instruments have a soul - but I would also think that a lot of that soul comes from the many skilled people who worked on the instrument during the steps of production. Great video - I love seeing how much care and skill go into making these instruments. Kudos to the women and men that create these fine guitars.
I own 3 Gibson Les Pauls and I love them even more after seeing this great series and the faces of the people who put their heart and soul into each and every one. You guys are great!
That is a great story from JC, that's dedication to one's craft! I love this series of creation videos,. They make me appreciate my Les Pauls and Explorer a lot more knowing the skills that went into making them.
Tomorrow the 22nd will be exactly one year since I received my Gibson Custom Shop 1956 Goldtop and to this day when I open up the case it still takes my breath away! Keep up the great work Gibson!
These Ladies and Guys are real artists! In the whole process of building the guitars the binding scraping is the most fascinating for me. Really amazing how precise and careful this work is done! I will think about it now every time I take my 2010 Custom Shop Les Paul VOS in honeyburst in my hands - and that´s almost every day! Next video to show those people who comment like: "A Gibson guitar is too expensive and not worse the price" - bla, bla bla! Look at this series and you will know WHY a Gibson costs what it costs and if you don´t want to pay for this mostly handmade things - no one forces you! I wanted a Gibson and I bought one - now 5 years later I´m still proud of my "Paula" Greetings from Germany and keep on rising again!
Great comment. Wake with all idiots posting zoomed in photos of minor imperfections. These instruments are hand made! Therefore a 100% perfect guitar with zero flaws, zero imperfections will not exist. And it’s perfectly fine! Lol Gibson make great guitars that just ooze quality. You can literally just feel and sense it when you pick one up. Yet people still whine and complain about tiny microscopic imperfections. Blows my mind.
Here is my story. From a customer, who paid with hard earned money. I ordered a Gibson SG CME Limited Run. I pre-ordered and received it upon release. When it came, it had the most horrible binding job. The binding was uneven, with varied scrape marks up and down the neck. You could even see fragments of the binding sticking out/peeling off the guitar. Why did I pay for this? And it's a limited run. Wait... so you even had your eyes on a small batch, and this still happened. What the hell. Ok, benefit of the doubt. I return it to exchange with another one. Guess what.. it's WORSE. The binding this time was shifted in toward the fretboard. You can feel (and see) the gap in between the neck and the binding. It almost seemed like a poorly done Chibson. Again, what the hell. I call to just return it, because it seems that this thing called quality control at Gibson is not real.
Absolutely these guitars have a soul! Every individual that plays a part in the creation of these instruments leaves a trace of themselves! Thanks you to all production workers for your quality and expertise!
THANK YOU James "JC" Curleigh, Cesar Gueikian, Kim Mattoon and Christian Schmitz for all you have done to bring back the pride, quality and history back to Gibson! Through all of your leadership and vision we as customers and fans have seen the changes put in place and look forward to the future of Gibson... now if only Harley Davidson would take a page out of the Gibson book to save their Iconic American brand.
I love the vibe here! This shows the skill of the workers, and fosters pride in the production of a fine instrument! This is something that carries over to the Gibson associates and to the customers that are fortunate to own a Gibson! Thanks Gibson!
I just LOVE my Les Paul (2019 Classic - Sweetwater Exclusive in Green) - best guitar Ive ever owned! Love these videos which shows just how much goes into making these things and really helps justify the cost!
I absolutely love my Gibsons. I have a 2019 Standard Bourbon Burst, 2020 Classic Honey Burst and a 2020 Slash signature Anaconda Burst and all three have been superb. They all came in perfect.
Purchased my first Gibson guitar that I dreamed about. 2021 Flying V NT original collection. It is an awesone instrument! The neck is unbelievable, resonates perfectly. When I plugged it in, it pulled me out of my boots!!! Absolute beast on over drive but distinctive on clean! Thank you Gibson team!
I love these videos. I have a Gibson SG Standard that I love. After years of shows, it's a bit bashed up. But it's still got that soul. God bless Gibson, and God bless the USA.
Beat me to it. I always found flaws with their binding and scraping. I've seen factory guitars with tearout all around the body where they routed for the binding poorly and just stuffed filler in, and on top of that the binding still has cherry finish all over it in splotches. They talk about it like they're experts
They pay you to say that? How much? Here is my story. From a customer, who paid with hard earned money. I ordered a Gibson SG CME Limited Run. I pre-ordered and received it upon release. When it came, it had the most horrible binding job. The binding was uneven, with varied scrape marks up and down the neck. You could even see fragments of the binding sticking out/peeling off the guitar. Why did I pay for this? And it's a limited run. Wait... so you even had your eyes on a small batch, and this still happened. What the hell. Ok, benefit of the doubt. I return it to exchange with another one. Guess what.. it's WORSE. The binding this time was shifted in toward the fretboard. You can feel (and see) the gap in between the neck and the binding. It almost seemed like a poorly done Chibson. Again, what the hell. I call to just return it, because it seems that this thing called quality control at Gibson is not real.
Great video! Interesting to see the process. Would love to see Gibson put binding in the F-Holes on some of their modern ES Memphis models, in my opinion I think it would be beneficial from a visual/aesthetic standpoint as opposed to the bare wood.
I did the exact same thing in shop class - I built a flying V. Turned out terrible. I didn't know the neck need pitch and the action was so high off the board I could barely play it bit it looked cool.
Wow, maybe in this video I can see the person who scraped the binding of three of my four Les Paul Guitars (the fourth one does not have binding, a Studio Platinum Edition) without knowing she / he did. Exciting. :-D Good job, people, deepest respect! Thanks for beautiful instruments!
GibsonTV thank you for making them !! The process ones are great. Nice to see all the steps you take to make these awesome instruments. Although the NAMM display helps with that also getting to actually see and talk with people who do it !!! I also think we’re due for another Collection episode.
I re painted my les paul earlier this month before this video came out. I tried the whole scrape the binding thing and it was SO hard. It turned out ok but not super crisp like out of the factory. Wish i could have watched this before hand and pick up some tips
I bought a Les Paul Burst in 2015 I had to have so much work done to that guitar. It was unplayable out of the box. I just bought a gold top standard LET ME SAY THIS QUALITY WAY UP. This guitar is perfect (Fit, Finnish and Tone) everything on it is perfect. Is Gibson back HELL YES!
I also bought a 2016 manufactured GLP. Same poor quality you talk about and still having work done. I am reluctant to buy Gibson again but let’s see what the future holds. I hope they are truly back to stay. 👍🇦🇺
Another great insight video, I have a question though despite me cleaning with a clean and dry microfibre cloth my custom shop standard historic 59 les paul after ever use, the Alanine dye has bled onto the binding, any hints from Gibson on how to stop this?
@@jimmyjimmy951 it's not a quality issue, it was a issue back in 59 and it's a issue on the reissues, i love my Gibsons and will always buy Gibsons just looking for a remedy that won't damage the guitar......The European customer support centre is useless when it comes to getting support (I was actually given false information)when i had a minor issue different to this and JC really needs to kick their arses....otherwise Gibson is a great brand.
Darren Johnson I appreciate the one point you make about the finish bleeding into the binding and get that it’s a historical thing however if it’s not meant to happen then that has to be a quality issue right? All the issues with my Gibson are directly related to design or workmanship which is definitely a quality thing. That knocks me off my feet given the claimed attention to detail made in these videos. Quality is what the brand is built on and again it’s not there in my experience. This includes the so called customer service who have finally responded to me with a one liner that shunted me of to a distribution chain based in Sydney Australia for a review. The Gibson brand is aspirational for many but today I still question if I would buy another new Gibson! 👍👍
@@jimmyjimmy951 I have no hesitation in buying anymore gibson i ill be getting another custom shop LP in the next 12 months, it's a known issue yes but if they have a method of reducing the effect then let their wisdom guide us.
Proud to say I've got Gibson's and all of them were crafted well , 2004 ES 335, 1991 Les Paul Junior and a 2015 Les Paul. No tuning problems at all quality was great and they all play well specially the 335 Anyone noticed the deep scratch in the les paul binding at 2:56 ?
I got my first Gibson this year for my 30th birthday. 2019 SG Standard in Ebony. I find it difficult to put down most nights... Love it! ES-339 for my 40th?
@@seamusforpresident3670 I'd love to see them at least reply "I'm sorry that you (and a lot of others) have had a bad experience... these things are hand made, etc. and it's part of their charm" or some other bull shit.
Hey Gibson, what can I do if on my Les Paul part of the binding on the neck is too scraped? (Came like that from the factory) is there a way to fix it?
Good for you! You singled out a flaw in an unfinished guitar! If you bought a Gibson that had a mark that large I would sure hope you sent it back! Dumbass....
@@allstopblue5717 Good to hear you seem to be a kind and happy person. If you read my comment again you might this time understand that my question is just that, a question about how this is dealt with in the quality control during manufacturing. But thanks for lending out your voice to Gibson.
I have 1 gibson. A Les Paul classic. It’s my favorite guitar. Of 28. And by the end of this year I’ll have another, in the next 5 I want a true Gibson Les Paul Custom. I hate how expensive they are but after watching this, and knowing the amount of work that goes into just one of these instruments…it’s worth it. Gibson USA!
Scraping on my new 50's Standard was very good, however, there was clearcoat on both sides of the nut. Also, the nut was very rough with sharp edges. I took care of all this myself in a couple of minutes but at this price I shouldn't have to.
I wish I could show you how horribly the neck binding on the neck of the SG I described in my first comment truly is. The worker deeply gouged into the binding, and there are little ridges within the depressions, one on the top, the other one on the bottom. I don't think the person who fills out the checklist even looked at it. There was no factory set up, and the binding should not have passed QC. But I'd rather I got the guitar, than to see a video of it being crushed under a front end loader! I'm so disappointed in what I thought would be a great new era for Gibson. Keith Clarke Richmond, VA.
Hey, amen dude. Here is my story. From a customer, who paid with hard earned money. I ordered a Gibson SG CME Limited Run. I pre-ordered and received it upon release. When it came, it had the most horrible binding job. The binding was uneven, with varied scrape marks up and down the neck. You could even see fragments of the binding sticking out/peeling off the guitar. Why did I pay for this? And it's a limited run. Wait... so you even had your eyes on a small batch, and this still happened. What the hell. Ok, benefit of the doubt. I return it to exchange with another one. Guess what.. it's WORSE. The binding this time was shifted in toward the fretboard. You can feel (and see) the gap in between the neck and the binding. It almost seemed like a poorly done Chibson. Again, what the hell. I call to just return it, because it seems that this thing called quality control at Gibson is not real.
Same on my 2011 les Paul.. a real shitty job by the first fret. they gouged way too deep. this is the first thing I will check on any new Gibson I ever buy.
I just got the Epiphone 2020 59 Les Paul RI with the Gibson specs, and Gibson Burstbuckers, and it is for $712+tax, better than any modern Gibson's I've played. No gaps, no binding issues, fit finish, and a beautiful AAA+ FLAMED VENEER, is so remenicent of a well made Gibson Standard, if you blindfolded me I could not tell the difference. They changed specs from Rosewood, to Indian laurel, but sitting next to my 5 Rosewood boarded guitars, I would swear it's Rosewood!!! Everything screams top notch Gibson, and it was set up perfectly at the factory. My only disappointments are. 1. No COA 2. No truss rod adjustment tool. 3. I can't think of anything else! The action is perfect, the top is awesome, the neck is the first real c shaped hand rolled neck I've seen on an Epi, and is a cross between a '59, and slim '60s neck. I'd rather play this than a 4 to 6K Gibson, it's a nearly perfect guitar I was probably the first pre-order in the US, and one of the first 2 or 3 indivuals to touch one, I WANT MY COA, AND A BLANK BLACK SWITCH COVER, So I can put the medallion away for safe keeping!
I don’t know what you’re talking about, John. I am not an employee. I love 3500 dollar guitars made by minorities with questionable quality control. I only buy American minority made instruments, even if it means getting something that requires a couple trips to the luthier every month. Worth every penny.
Here is my story. From a customer, who paid with hard earned money. I ordered a Gibson SG CME Limited Run. I pre-ordered and received it upon release. When it came, it had the most horrible binding job. The binding was uneven, with varied scrape marks up and down the neck. You could even see fragments of the binding sticking out/peeling off the guitar. Why did I pay for this? And it's a limited run. Wait... so you even had your eyes on a small batch, and this still happened. What the hell. Ok, benefit of the doubt. I return it to exchange with another one. Guess what.. it's WORSE. The binding this time was shifted in toward the fretboard. You can feel (and see) the gap in between the neck and the binding. It almost seemed like a poorly done Chibson. Again, what the hell. I call to just return it, because it seems that this thing called quality control at Gibson is not real.
My new, $3K Songwriter Standard EC Rosewood Burst acoustic guitar binding is sharp, making the neck uncomfortable to play. Is there an easy fix for that? I would have thought it would be rounded, but it's not. I have a new Gibson Standard Les Paul 60s arriving today to replace the guitar I returned for problems related to actual guitar function...strings fretting out no matter where you set the bridge or truss rod. Sent a 61 standard SG back because it had1/4 inch and more lacquer sprayed onto the fretboard above the 12th fret on both sides. Not having much luck here lately with you guys.
Just got my first Gibson. A Les Paul 50’s standard and I am in love with this piece of art ! I’m so happy with my guitar I’m considering buying the 60’s model too. Thank you Gibson! Jimmy California
What causes the white cream binding to turn clear looking? I got one of the rejects that was cut into really deep on the bottom around the pickguard. There's this really deep cut on my 1950's Les Paul Standard model. The guitar sounds great though. Only wish they would have given me a discount but I didn't record video on me opening the case. So they'll just say it was something that I may have done.
I had all those expectations but did not expect to buy a new 2016 Les Paul Standard in 2018 with grounding issues or fret markers that lift. I keep watching because I am interested in the manufacturing process of my guitar but it starting to grate when I hear you bang on about craftsmanship and quality. It’s just not their in reality when it comes to my USA Les Paul. 🥺
My 2022 LP 60's standard that was built this past September is flawless. I have seen older ones that should not have passed QC though. The real good ones are out there. Play it and look it over in person.
` it was a joke Lmaoo cuz it’s ironic. I own 20 guitars more than half are Gibson. I’ve actually played venues with them and have taken them on tours. To say I’m “blind” or that I “hate” Gibson is a huge understatement. My profile Pic is me playing a Les Paul. If you’re offended by a simple joke or a point of irony then you’re A) not an adult and really shouldn’t be chatting on the internet, or B) a troll who needs to climb back under the bridge. That Les Paul in that picture btw had a lot of issues from the factory, and Gibson were nice enough to replace it with a modern collection tribute, a couple of model years newer...so no I don’t hate Gibson.
Bad ass/passionate offering from JC. All in !! Notice all the women here ? I believe it was Leo Fender who first realized they have the patience for work like this. Then, wiring circuit boards or winding pick ups (Ybarra?).
I just purchased a Custom Les Paul 1960 standard reissues. I just returned a Custom Les Paul 1960 standard reissues. I was very disappointed. I purchased it form Gibson online. First off, it seemed like it wasn't shipped properly. The strings were to full tension(not sure if they are supposed to be or not), but the selector switch was broken and made its way behind the guitar where it scratched it just a tiny bit, and the aluminum fell off one of the knobs. I have a feeling this guitar was already purchased and returned (arnt they supposed to have a sticker on the pick guard? and one of the bags in the case was already opened) The big problem I had is that where the binding meets the mahogany on the neck there was a ridge, a substantial ridge, as if the binding wasn't thick enough for the channel. I couldn't believe that a seven thousand dollar guitar, their "pinnacle of craftsmanship" had a ridge like that, and it was on the neck so it was very uncomfortable. I dont have a place near me where I can test this guitar out, and most stores dont have one of these on the shelf. So if I really want one, which I thought I always did, I have to try and order it again, which I probably will give it one more try. Since I was a kid I dreamed of owning a Les Paul just like the greats, I was finally in a position where I could afford it and I was very let down. The thing is, when I called them to talk I was very nice and calm, but the guy on the phone didn't give two shits, he didn't want to even know what the problems were, he never apologized on their behalf, and it just seemed weird, like they just expect customers to be disappointed.
My friends sell Gibsons in Saint-Petersburg. They say that in recent years the quality of the finish has become crappy like on chinese guitars and what is worse - the Gibson began to put a chinese bridges. On the new Gibson guitar you can see sometimes a bridge that is already bent. Well, Fender had it's CBS era, seems like it's your turn.
Your second hand info is false. Do you own one, or buy and sell them often? Gibsons use nitro lacquer, some people like it, some don't, but it sure doesn't feel like poly. This hasn't changed with the recent ones. All the recent ones I have seen still have bridges made by API of Nashville TN. This could change of course, I doubt it though. Too many foreign parts and they can't stamp Made in USA on it anymore. The new cases are made in China, they used to be Made in Canada. They switched late 2019 I believe. Quality seems to be pretty good recently, it has been good for as long as I can remember. People just love to rip on Gibson.
@@thephotoyak My friend, I've been playing guitar since '96, the last fifteen years as a professional. At the same time I worked for three years as a luthier, and three years in a music store, selling Gibsons and other brands. I've personally owned three Gibsons, four Fenders, four PRS, two Suhrs (all of these US made), three Epis, some masterbuilds, and countless guitars of my friends and colleagues have passed through my hands over my career. The only guitars that I haven't seen in person are Fenders from the 50s and 60s. Ten years ago things were going well, but now Gibson is just a lost technology. I don't know what they changed, but the quality and craftsmanship has dropped so much that these guitars are just a shame to sell.
Gibson i sent my 2014 r9 back to you because it had developed a bend in the neck that caused buzzing on the 14,15,16 and 17th frets. You pleked it said you could not fix it and sent me a very nice 2016 r9. Very nice you let me pick it from all the bourbon bursts you had at the custom shop. If I had truly understood and known what i have learned i would have sent it to JOE GLASER and happily spent a grand to get MY GUITAR BACK. If you are going to offer lifetime guarantee on an instrument that you build. You should understand we bond with these instruments lust after them for years and pay a hell of a lot of money for them. You should appreciate that and move heaven and earth to return the customer thier instrument. Instead of replacing it like it is a damn stale bag of chips. These are not just guitars your building! They are GIBSON GUITARS and damn it that should mean something. I will forever regret not sending that guitar to a luthier who cared.
Bummer about your guitar. It could have been refretted and fixed. If the fingerboard preparation isn’t right a Plek can’t do jack squat to make it right. They absolutely should have sent the guitar to a competent shop for a refret if they don’t have skilled repair people at the factory. The likely reality is the cost to repair versus replace is what determines the outcome for a corporation in their fiscal position.
dan peabody wished the same when I sent mine back, but at the same time my luthier was gonna charge 800 to repair mine. At that point, I didn’t mind the replacement because my luthier even said that his repair would be so extensive and invasive that he could not guarantee the guitar would be okay. The neck was set in the body poorly(2018 Gibson LP tribute) and that eventually the guitar neck back bowed so much that the neck could not be adjusted. I too loved that guitar, and even though it wasn’t a custom R9. For a broke college student at the time,I put a lot of money away to buy it. I feel your pain
Been plsy guitar professionally for 4 years, own several Gibsons. The weirdest thing to happen though was buying a brabd new SG from Gibson and the bridge was leaning forward and i took out the bushings after seeing something stuck in it.. under the bushing was a squished ear plug.. still undure if it was accidental or for some reason added to try to fix a leaning wrongly installed bushing 😅 either way I sent it back.
Is there a reason why these “scrapers” workers are not provided with magnification lenses so they can see better where that blade is going? @Troglysguitarshow has several reviews where he has shown binding with uneven scrapes on brand new guitars.
I could not understand how it is possible to do so clean, so perfect binding. Now I know! I did not find a single flaw on my Gibson Modern 2019,I am grateful to all these people who have applied their talent and efforts to make this guitar delight with its beauty and sound. Will the guitar hurt if you hang it by the head of the neck on the wall?
I have owned several Gibson LP's, Explorers and Flying V's. All are amazing guitars. Since all these are done by hand, you need to find the ones that fit you. IMO that is awesome, these are not cookie cutter guitars!
In early 2013, I bought probably the last new 2011 50th anniversary Pete Townshend signature SG Special in Polaris white, it had gotten lost in Sam Ash warehouse, so I thought it to be very special, and decided to not play, but keep it tucked away new until it became seriously collectable. I pulled it out about 6onths ago for a check-up, and going over it really closely for the first time, I noticed that in two spots of the binding it looked like someone had squeezed it in a vice, but it obviously was a careless worker doing what is described in this video. Obviously I have no recourse, even with you " Lifetime" warranty. I know that if you even honored the warranty, it would mean you'd have to completely strip the binding, and repaint the guitar. Between this, and the debacle of the Epiphone'59 reissue I ordered, but can't get any information about it from KKR/Gibson/Epiphone, I'll think long and hard before giving any of my disability checks to the greedy corporation that Gibson has become. Get it together Gibson, they're my favorite guitars when done right, and priced reasonably! Peace, Keith C Richmond, Va
These women do an amazing job, outstanding. Do you find that women are more skillful at detail work such as this? And yes... I understand that men can do it, too. This is an honest question!
I have 30+ guitars. The worst examples of QC comes from MIA Gibson's. One examplel: brand new LP Junior, witchcraft knobs pressed onto the pot shafts at an angle, so they would turn and scrap the body. How could that pass QC? What was the operator thinking of? I had to replace the knobs as the originals had been damaged by forcing them down at an angle of the pot shafts so they could not be reused. Another example: bad dent on the top neck edge - so one would see it all the time. The shop said the guitar came that way. Again: QC? I have other examples. Thanks Gibson!
Watch How We Scrape Binding & Antique Your Gibson Acoustic Guitars HERE: ua-cam.com/video/ao8KSPMljqQ/v-deo.html
As an enthusiastic guitarist I have always wanted a Gibson. My parents surprised me with one for my 18th birthday. This guitar is now my pride and joy!
Awesome
I love what Jim said about how these instruments have a soul - but I would also think that a lot of that soul comes from the many skilled people who worked on the instrument during the steps of production. Great video - I love seeing how much care and skill go into making these instruments. Kudos to the women and men that create these fine guitars.
Thanks for watching!!!
I own 3 Gibson Les Pauls and I love them even more after seeing this great series and the faces of the people who put their heart and soul into each and every one. You guys are great!
That is a great story from JC, that's dedication to one's craft! I love this series of creation videos,. They make me appreciate my Les Pauls and Explorer a lot more knowing the skills that went into making them.
Thanks for watching
Tomorrow the 22nd will be exactly one year since I received my Gibson Custom Shop 1956 Goldtop and to this day when I open up the case it still takes my breath away! Keep up the great work Gibson!
Very cool!
William: Why are you not playing your '56 Goldtop?
@@bertgetner9397 I play it everyday👍
The bill would have taken my breath away!!! lol
These Ladies and Guys are real artists! In the whole process of building the guitars the binding scraping is the most fascinating for me. Really amazing how precise and careful this work is done!
I will think about it now every time I take my 2010 Custom Shop Les Paul VOS in honeyburst in my hands - and that´s almost every day!
Next video to show those people who comment like: "A Gibson guitar is too expensive and not worse the price" - bla, bla bla! Look at this series and you will know WHY a Gibson costs what it costs and if you don´t want to pay for this mostly handmade things - no one forces you!
I wanted a Gibson and I bought one - now 5 years later I´m still proud of my "Paula"
Greetings from Germany and keep on rising again!
Thanks for watching
Great comment. Wake with all idiots posting zoomed in photos of minor imperfections. These instruments are hand made! Therefore a 100% perfect guitar with zero flaws, zero imperfections will not exist. And it’s perfectly fine! Lol Gibson make great guitars that just ooze quality. You can literally just feel and sense it when you pick one up. Yet people still whine and complain about tiny microscopic imperfections. Blows my mind.
Here is my story. From a customer, who paid with hard earned money. I ordered a Gibson SG CME Limited Run. I pre-ordered and received it upon release. When it came, it had the most horrible binding job. The binding was uneven, with varied scrape marks up and down the neck. You could even see fragments of the binding sticking out/peeling off the guitar. Why did I pay for this? And it's a limited run. Wait... so you even had your eyes on a small batch, and this still happened. What the hell. Ok, benefit of the doubt. I return it to exchange with another one. Guess what.. it's WORSE. The binding this time was shifted in toward the fretboard. You can feel (and see) the gap in between the neck and the binding. It almost seemed like a poorly done Chibson. Again, what the hell. I call to just return it, because it seems that this thing called quality control at Gibson is not real.
Mr. Curley has done a remarkable job of turning Gibson around, kudos..!
Yeah and it figures the "Savior" of Gibson would have the initials of JC! 😁
Absolutely these guitars have a soul! Every individual that plays a part in the creation of these instruments leaves a trace of themselves! Thanks you to all production workers for your quality and expertise!
THANK YOU James "JC" Curleigh, Cesar Gueikian, Kim Mattoon and Christian Schmitz for all you have done to bring back the pride, quality and history back to Gibson! Through all of your leadership and vision we as customers and fans have seen the changes put in place and look forward to the future of Gibson... now if only Harley Davidson would take a page out of the Gibson book to save their Iconic American brand.
I love the vibe here! This shows the skill of the workers, and fosters pride in the production of a fine instrument! This is something that carries over to the Gibson associates and to the customers that are fortunate to own a Gibson! Thanks Gibson!
Thanks for watching!!!
GibsonTV You’re welcome!
I just LOVE my Les Paul (2019 Classic - Sweetwater Exclusive in Green) - best guitar Ive ever owned! Love these videos which shows just how much goes into making these things and really helps justify the cost!
Thanks for watching!!!
My Les Paul has been totally amazing! The fit and finish is impeccable! Thankyou Gibson employees for your hard work and attention to detail!
Thanks for watching
Gibson would be nothing without these blue collar workers hard work and knowledge -
I absolutely love my Gibsons. I have a 2019 Standard Bourbon Burst, 2020 Classic Honey Burst and a 2020 Slash signature Anaconda Burst and all three have been superb. They all came in perfect.
Just love this series, Thanks Gibson, JC you da man!
Thanks for watching!!!
Love what JC is doing here, keep it up man🤘🏼🤘🏼
Stop with the lies. If I post praise, will you pay me too?
I love Gibson les Paul guitars
I would love to take a tour of this place
Keep up the wonderful work Jim
Love you guys! Great work. Great guitars. Making America proud, every one of you ladies and gentlemen.
Thanks for watching!!!
Purchased my first Gibson guitar that I dreamed about. 2021 Flying V NT original collection. It is an awesone instrument! The neck is unbelievable, resonates perfectly. When I plugged it in, it pulled me out of my boots!!! Absolute beast on over drive but distinctive on clean! Thank you Gibson team!
Got my new gibson les paul special tribute and is flawless in all aspects. Love the soul of gibson, thank you JC !
I really appreciate the skill all these workers have and contribute. Those who say these guitars aren't hand built need to check again.
Thanks for watching!!!
I love these videos. I have a Gibson SG Standard that I love. After years of shows, it's a bit bashed up. But it's still got that soul. God bless Gibson, and God bless the USA.
Thank you for watching
Binding and scraping, one of the achilles heels of gibson manufacturing.
Beat me to it. I always found flaws with their binding and scraping. I've seen factory guitars with tearout all around the body where they routed for the binding poorly and just stuffed filler in, and on top of that the binding still has cherry finish all over it in splotches. They talk about it like they're experts
@@kbkman7742 Totally agree. hopefully they'll improve
Amazing craftsmanship. I watched this video because I bought a guitar with dings and cracks and wanted to know how to paint around the binding.
Massive credit to the artists involved in this process .
Love "The Process" Keep em comin
Thanks for watching!!!
The more I watch these videos,the more I want another Gibson...or two!🤘🏻😎🤘🏻
Love all the contents of your channel !
Thanks for watching!!!
I personally applaud every craftsman on the Gibson line. Bravo!
So do we!!! Thanks for watching
They pay you to say that? How much?
Here is my story. From a customer, who paid with hard earned money. I ordered a Gibson SG CME Limited Run. I pre-ordered and received it upon release. When it came, it had the most horrible binding job. The binding was uneven, with varied scrape marks up and down the neck. You could even see fragments of the binding sticking out/peeling off the guitar. Why did I pay for this? And it's a limited run. Wait... so you even had your eyes on a small batch, and this still happened. What the hell. Ok, benefit of the doubt. I return it to exchange with another one. Guess what.. it's WORSE. The binding this time was shifted in toward the fretboard. You can feel (and see) the gap in between the neck and the binding. It almost seemed like a poorly done Chibson. Again, what the hell. I call to just return it, because it seems that this thing called quality control at Gibson is not real.
@@hotdog7334 How many times will you post this thing, send it back and buy some other brand
Great video! Interesting to see the process. Would love to see Gibson put binding in the F-Holes on some of their modern ES Memphis models, in my opinion I think it would be beneficial from a visual/aesthetic standpoint as opposed to the bare wood.
I did the exact same thing in shop class - I built a flying V. Turned out terrible. I didn't know the neck need pitch and the action was so high off the board I could barely play it bit it looked cool.
Watching this is making me appreciate purchasing my first Gibson today! I’ve been lusting over one for almost 15 years and I finally made it come true
Congrats!!!!!
Wow, maybe in this video I can see the person who scraped the binding of three of my four Les Paul Guitars (the fourth one does not have binding, a Studio Platinum Edition) without knowing she / he did. Exciting. :-D
Good job, people, deepest respect! Thanks for beautiful instruments!
Thanks for watching
Love these the most.
Thanks for watching!!!
GibsonTV thank you for making them !! The process ones are great. Nice to see all the steps you take to make these awesome instruments. Although the NAMM display helps with that also getting to actually see and talk with people who do it !!! I also think we’re due for another Collection episode.
I re painted my les paul earlier this month before this video came out. I tried the whole scrape the binding thing and it was SO hard. It turned out ok but not super crisp like out of the factory. Wish i could have watched this before hand and pick up some tips
Always enjoy these videos 🎸👍🏻
Thanks for watching!!!
I bought a Les Paul Burst in 2015 I had to have so much work done to that guitar. It was unplayable out of the box. I just bought a gold top standard LET ME SAY THIS QUALITY WAY UP. This guitar is perfect (Fit, Finnish and Tone) everything on it is perfect. Is Gibson back HELL YES!
Thanks for standing by us over the past few years!!!
I also bought a 2016 manufactured GLP. Same poor quality you talk about and still having work done. I am reluctant to buy Gibson again but let’s see what the future holds. I hope they are truly back to stay. 👍🇦🇺
@@jimmyjimmy951 replaced nut and plek fixed mine. Sweetwater did mine. Isrial is my rep.
Beautiful to watch. Love my Gibsons.
Awesome. Thank you for this !
Thanks for watching
i love gibson and i want to have one of those
Another great insight video, I have a question though despite me cleaning with a clean and dry microfibre cloth my custom shop standard historic 59 les paul after ever use, the Alanine dye has bled onto the binding, any hints from Gibson on how to stop this?
Darren Johnson I note we are not getting responses from Gibson on any comment that is half way negative or reflects on the quality. 🤔
@@jimmyjimmy951 it's not a quality issue, it was a issue back in 59 and it's a issue on the reissues, i love my Gibsons and will always buy Gibsons just looking for a remedy that won't damage the guitar......The European customer support centre is useless when it comes to getting support (I was actually given false information)when i had a minor issue different to this and JC really needs to kick their arses....otherwise Gibson is a great brand.
Darren Johnson I appreciate the one point you make about the finish bleeding into the binding and get that it’s a historical thing however if it’s not meant to happen then that has to be a quality issue right?
All the issues with my Gibson are directly related to design or workmanship which is definitely a quality thing. That knocks me off my feet given the claimed attention to detail made in these videos. Quality is what the brand is built on and again it’s not there in my experience. This includes the so called customer service who have finally responded to me with a one liner that shunted me of to a distribution chain based in Sydney Australia for a review.
The Gibson brand is aspirational for many but today I still question if I would buy another new Gibson! 👍👍
@@jimmyjimmy951 I have no hesitation in buying anymore gibson i ill be getting another custom shop LP in the next 12 months, it's a known issue yes but if they have a method of reducing the effect then let their wisdom guide us.
Proud to say I've got Gibson's and all of them were crafted well , 2004 ES 335, 1991 Les Paul Junior and a 2015 Les Paul. No tuning problems at all quality was great and they all play well specially the 335
Anyone noticed the deep scratch in the les paul binding at 2:56 ?
Boy, oh boy
I love double bound guitars
I'm in LOVE with the women from the binding and scraping department. LOVE YOUR WORK LADIES !
So do we
@@gibsonguitar what the fuck?
@@ff-qf1th 😂
Thank goodness for shop teachers who get it.
I got my first Gibson this year for my 30th birthday. 2019 SG Standard in Ebony. I find it difficult to put down most nights... Love it! ES-339 for my 40th?
I made my own guitar and scraping the binding was soooooo satisfying. Really difficult though. Took me a few days! Haha
The 50's Les Paul Standard w/burstbuckers is a gem of a guitar & sounds sublime! Thanks Gibson for making a fantastic sounding & looking guitar!!!
Love how gibson is liking only positive comments
Jose Salazar you don’t say, moron, they aren’t gonna like negative comments
@@seamusforpresident3670 I'd love to see them at least reply "I'm sorry that you (and a lot of others) have had a bad experience... these things are hand made, etc. and it's part of their charm" or some other bull shit.
Michael Sobot everyone is just annoyed because they are really expensive, and jealous because they can’t afford one
All Chinese women? Basically an epiphone with a gibson headstock logo.
@@seamusforpresident3670 Hit the nail on the head lol.
I have a dream: one day Gibson and Fender doing a collab, even on a guitar cable or a pick, because I love what are both doing, especially Gibson.
Hey Gibson, what can I do if on my Les Paul part of the binding on the neck is too scraped? (Came like that from the factory) is there a way to fix it?
u should return it if its not too late
What happens in the quality process when you have indents/marks in the binding as seen in this video at 2:55?
Good for you! You singled out a flaw in an unfinished guitar! If you bought a Gibson that had a mark that large I would sure hope you sent it back! Dumbass....
@@allstopblue5717 Good to hear you seem to be a kind and happy person.
If you read my comment again you might this time understand that my question is just that, a question about how this is dealt with in the quality control during manufacturing. But thanks for lending out your voice to Gibson.
What an amazing video the skill and talent that goes into that scrapping is fantastic 🎸🎸🎸🎸
The rolled binding on my 97 LP special is a bit sketchy, but it's perfect on my '19 SG 61 stop bar. I dig the new owner.
I have 1 gibson. A Les Paul classic. It’s my favorite guitar. Of 28. And by the end of this year I’ll have another, in the next 5 I want a true Gibson Les Paul Custom. I hate how expensive they are but after watching this, and knowing the amount of work that goes into just one of these instruments…it’s worth it. Gibson USA!
Scraping on my new 50's Standard was very good, however, there was clearcoat on both sides of the nut. Also, the nut was very rough with sharp edges. I took care of all this myself in a couple of minutes but at this price I shouldn't have to.
same issues on my classic!
I wish I could show you how horribly the neck binding on the neck of the SG I described in my first comment truly is. The worker deeply gouged into the binding, and there are little ridges within the depressions, one on the top, the other one on the bottom. I don't think the person who fills out the checklist even looked at it. There was no factory set up, and the binding should not have passed QC. But I'd rather I got the guitar, than to see a video of it being crushed under a front end loader! I'm so disappointed in what I thought would be a great new era for Gibson.
Keith Clarke
Richmond, VA.
Hey, amen dude. Here is my story. From a customer, who paid with hard earned money. I ordered a Gibson SG CME Limited Run. I pre-ordered and received it upon release. When it came, it had the most horrible binding job. The binding was uneven, with varied scrape marks up and down the neck. You could even see fragments of the binding sticking out/peeling off the guitar. Why did I pay for this? And it's a limited run. Wait... so you even had your eyes on a small batch, and this still happened. What the hell. Ok, benefit of the doubt. I return it to exchange with another one. Guess what.. it's WORSE. The binding this time was shifted in toward the fretboard. You can feel (and see) the gap in between the neck and the binding. It almost seemed like a poorly done Chibson. Again, what the hell. I call to just return it, because it seems that this thing called quality control at Gibson is not real.
Same on my 2011 les Paul.. a real shitty job by the first fret. they gouged way too deep. this is the first thing I will check on any new Gibson I ever buy.
I just got the Epiphone 2020 59 Les Paul RI with the Gibson specs, and Gibson Burstbuckers, and it is for $712+tax, better than any modern Gibson's I've played. No gaps, no binding issues, fit finish, and a beautiful AAA+ FLAMED VENEER, is so remenicent of a well made Gibson Standard, if you blindfolded me I could not tell the difference. They changed specs from Rosewood, to Indian laurel, but sitting next to my 5 Rosewood boarded guitars, I would swear it's Rosewood!!! Everything screams top notch Gibson, and it was set up perfectly at the factory. My only disappointments are. 1. No COA
2. No truss rod adjustment tool.
3. I can't think of anything else!
The action is perfect, the top is awesome, the neck is the first real c shaped hand rolled neck I've seen on an Epi, and is a cross between a '59, and slim '60s neck. I'd rather play this than a 4 to 6K Gibson, it's a nearly perfect guitar
I was probably the first pre-order in the US, and one of the first 2 or 3 indivuals to touch one,
I WANT MY COA, AND A BLANK BLACK SWITCH COVER, So I can put the medallion away for safe keeping!
That why i bought a epiphone better then a gibson. Ill wait till 2030 till they get it right lol
So they do the scraping and how do they paint the scraping in this cream color?
@2:56 will they be able to fix the deep grove in the binding?
Well yeah...seeing as how the employee is IN THE ACT of working on it.....
All of these comments sound like they were left by Gibson employees
I don’t know what you’re talking about, John. I am not an employee. I love 3500 dollar guitars made by minorities with questionable quality control. I only buy American minority made instruments, even if it means getting something that requires a couple trips to the luthier every month. Worth every penny.
Walker Ranger lol me too
Totally bought/fake comments for sure.
Here is my story. From a customer, who paid with hard earned money. I ordered a Gibson SG CME Limited Run. I pre-ordered and received it upon release. When it came, it had the most horrible binding job. The binding was uneven, with varied scrape marks up and down the neck. You could even see fragments of the binding sticking out/peeling off the guitar. Why did I pay for this? And it's a limited run. Wait... so you even had your eyes on a small batch, and this still happened. What the hell. Ok, benefit of the doubt. I return it to exchange with another one. Guess what.. it's WORSE. The binding this time was shifted in toward the fretboard. You can feel (and see) the gap in between the neck and the binding. It almost seemed like a poorly done Chibson. Again, what the hell. I call to just return it, because it seems that this thing called quality control at Gibson is not real.
@@hotdog7334 Far too common a story I'm afraid. Sorry to hear about your experience.
That guitar tone in the intro and background music is very nice. What is it, and who's did it? Thanks
That’s our friend Nick Perri
Are those the Rose Gold SGs @5:37? They look great!
My new, $3K Songwriter Standard EC Rosewood Burst acoustic guitar binding is sharp, making the neck uncomfortable to play. Is there an easy fix for that? I would have thought it would be rounded, but it's not. I have a new Gibson Standard Les Paul 60s arriving today to replace the guitar I returned for problems related to actual guitar function...strings fretting out no matter where you set the bridge or truss rod. Sent a 61 standard SG back because it had1/4 inch and more lacquer sprayed onto the fretboard above the 12th fret on both sides. Not having much luck here lately with you guys.
Love Gibson TV!
Just got my first Gibson. A Les Paul 50’s standard and I am in love with this piece of art ! I’m so happy with my guitar I’m considering buying the 60’s model too. Thank you Gibson!
Jimmy
California
What causes the white cream binding to turn clear looking? I got one of the rejects that was cut into really deep on the bottom around the pickguard. There's this really deep cut on my 1950's Les Paul Standard model. The guitar sounds great though. Only wish they would have given me a discount but I didn't record video on me opening the case. So they'll just say it was something that I may have done.
I had all those expectations but did not expect to buy a new 2016 Les Paul Standard in 2018 with grounding issues or fret markers that lift. I keep watching because I am interested in the manufacturing process of my guitar but it starting to grate when I hear you bang on about craftsmanship and quality. It’s just not their in reality when it comes to my USA Les Paul. 🥺
I love my Gibson guitars, my favorites are my Custom Shop Les Pauls. beautifully crafted. Each one is a piece of art.
What’s name of the song in 2:13 minutes?! Please🙏🏼🙏🏼
My 2022 LP 60's standard that was built this past September is flawless. I have seen older ones that should not have passed QC though.
The real good ones are out there. Play it and look it over in person.
What’s name of the song in 1:30 minutes?! Please
The score for the entire series has been Nick Perri from Nick Perri and the Underground Thieves
I find it funny that they sued over Flying V copies but JC made one in high school
I missed the part where he said he began to mass produce them in High School....
Lmao well sorry to offend you
Literally every company would try suing in that case. Fender did it over strats. Stop with your idiotic blind hate
` it was a joke Lmaoo cuz it’s ironic. I own 20 guitars more than half are Gibson. I’ve actually played venues with them and have taken them on tours. To say I’m “blind” or that I “hate” Gibson is a huge understatement. My profile Pic is me playing a Les Paul. If you’re offended by a simple joke or a point of irony then you’re A) not an adult and really shouldn’t be chatting on the internet, or B) a troll who needs to climb back under the bridge. That Les Paul in that picture btw had a lot of issues from the factory, and Gibson were nice enough to replace it with a modern collection tribute, a couple of model years newer...so no I don’t hate Gibson.
@@ckaras100 get a grip loser lol
"The" Jim Decola? The wolfgang designer JD? thats awesome he's there now
That’s our Jim!!!
Special indeed.
I love it
Bad ass/passionate offering from JC. All in !!
Notice all the women here ? I believe it was Leo Fender who first realized they have the patience
for work like this. Then, wiring circuit boards or winding pick ups (Ybarra?).
Good Job
Would be nice to see some basses being built :-) Great, informative video as usual!
Thunderbird would be interesting but the EB bass is a generic horrible shape these days instead of the iconic SG shape, sadly.
I just purchased a Custom Les Paul 1960 standard reissues. I just returned a Custom Les Paul 1960 standard reissues. I was very disappointed. I purchased it form Gibson online. First off, it seemed like it wasn't shipped properly. The strings were to full tension(not sure if they are supposed to be or not), but the selector switch was broken and made its way behind the guitar where it scratched it just a tiny bit, and the aluminum fell off one of the knobs. I have a feeling this guitar was already purchased and returned (arnt they supposed to have a sticker on the pick guard? and one of the bags in the case was already opened) The big problem I had is that where the binding meets the mahogany on the neck there was a ridge, a substantial ridge, as if the binding wasn't thick enough for the channel. I couldn't believe that a seven thousand dollar guitar, their "pinnacle of craftsmanship" had a ridge like that, and it was on the neck so it was very uncomfortable. I dont have a place near me where I can test this guitar out, and most stores dont have one of these on the shelf. So if I really want one, which I thought I always did, I have to try and order it again, which I probably will give it one more try.
Since I was a kid I dreamed of owning a Les Paul just like the greats, I was finally in a position where I could afford it and I was very let down. The thing is, when I called them to talk I was very nice and calm, but the guy on the phone didn't give two shits, he didn't want to even know what the problems were, he never apologized on their behalf, and it just seemed weird, like they just expect customers to be disappointed.
Need to see some customs on here
Customs are actually not made in this factory. Those will be coming in Season 3 when we feature the Custom Shop. Thanks for watching
My friends sell Gibsons in Saint-Petersburg. They say that in recent years the quality of the finish has become crappy like on chinese guitars and what is worse - the Gibson began to put a chinese bridges. On the new Gibson guitar you can see sometimes a bridge that is already bent. Well, Fender had it's CBS era, seems like it's your turn.
Their hard cases are made in China now as well.
@@billthompson3236 Somehow I'm not surprised... but at least the case doesn't affect the sound.
Your second hand info is false. Do you own one, or buy and sell them often? Gibsons use nitro lacquer, some people like it, some don't, but it sure doesn't feel like poly. This hasn't changed with the recent ones. All the recent ones I have seen still have bridges made by API of Nashville TN. This could change of course, I doubt it though. Too many foreign parts and they can't stamp Made in USA on it anymore. The new cases are made in China, they used to be Made in Canada. They switched late 2019 I believe. Quality seems to be pretty good recently, it has been good for as long as I can remember. People just love to rip on Gibson.
@@thephotoyak My friend, I've been playing guitar since '96, the last fifteen years as a professional. At the same time I worked for three years as a luthier, and three years in a music store, selling Gibsons and other brands. I've personally owned three Gibsons, four Fenders, four PRS, two Suhrs (all of these US made), three Epis, some masterbuilds, and countless guitars of my friends and colleagues have passed through my hands over my career. The only guitars that I haven't seen in person are Fenders from the 50s and 60s. Ten years ago things were going well, but now Gibson is just a lost technology. I don't know what they changed, but the quality and craftsmanship has dropped so much that these guitars are just a shame to sell.
Gibson i sent my 2014 r9 back to you because it had developed a bend in the neck that caused buzzing on the 14,15,16 and 17th frets. You pleked it said you could not fix it and sent me a very nice 2016 r9. Very nice you let me pick it from all the bourbon bursts you had at the custom shop. If I had truly understood and known what i have learned i would have sent it to JOE GLASER and happily spent a grand to get MY GUITAR BACK. If you are going to offer lifetime guarantee on an instrument that you build. You should understand we bond with these instruments lust after them for years and pay a hell of a lot of money for them. You should appreciate that and move heaven and earth to return the customer thier instrument. Instead of replacing it like it is a damn stale bag of chips. These are not just guitars your building! They are GIBSON GUITARS and damn it that should mean something. I will forever regret not sending that guitar to a luthier who cared.
Bummer about your guitar. It could have been refretted and fixed. If the fingerboard preparation isn’t right a Plek can’t do jack squat to make it right. They absolutely should have sent the guitar to a competent shop for a refret if they don’t have skilled repair people at the factory. The likely reality is the cost to repair versus replace is what determines the outcome for a corporation in their fiscal position.
dan peabody wished the same when I sent mine back, but at the same time my luthier was gonna charge 800 to repair mine. At that point, I didn’t mind the replacement because my luthier even said that his repair would be so extensive and invasive that he could not guarantee the guitar would be okay. The neck was set in the body poorly(2018 Gibson LP tribute) and that eventually the guitar neck back bowed so much that the neck could not be adjusted. I too loved that guitar, and even though it wasn’t a custom R9. For a broke college student at the time,I put a lot of money away to buy it. I feel your pain
I really enjoy these videos. Thanks so much!
Thanks for watching
Been plsy guitar professionally for 4 years, own several Gibsons. The weirdest thing to happen though was buying a brabd new SG from Gibson and the bridge was leaning forward and i took out the bushings after seeing something stuck in it.. under the bushing was a squished ear plug.. still undure if it was accidental or for some reason added to try to fix a leaning wrongly installed bushing 😅 either way I sent it back.
They make look so easy.
Let the excellence of your craftsmanship be your protest...
Is there a reason why these “scrapers” workers are not provided with magnification lenses so they can see better where that blade is going? @Troglysguitarshow has several reviews where he has shown binding with uneven scrapes on brand new guitars.
I could not understand how it is possible to do so clean, so perfect binding. Now I know!
I did not find a single flaw on my Gibson Modern 2019,I am grateful to all these people who have applied their talent
and efforts to make this guitar delight with its beauty and sound.
Will the guitar hurt if you hang it by the head of the neck on the wall?
Thanks for watching and no it won’t
your actualy standard model, its so cool, don’t change 🔥🔥🔥
I have owned several Gibson LP's, Explorers and Flying V's. All are amazing guitars.
Since all these are done by hand, you need to find the ones that fit you. IMO that is awesome, these are not cookie cutter guitars!
In early 2013, I bought probably the last new 2011 50th anniversary Pete Townshend signature SG Special in Polaris white, it had gotten lost in Sam Ash warehouse, so I thought it to be very special, and decided to not play, but keep it tucked away new until it became seriously collectable. I pulled it out about 6onths ago for a check-up, and going over it really closely for the first time, I noticed that in two spots of the binding it looked like someone had squeezed it in a vice, but it obviously was a careless worker doing what is described in this video. Obviously I have no recourse, even with you " Lifetime" warranty. I know that if you even honored the warranty, it would mean you'd have to completely strip the binding, and repaint the guitar. Between this, and the debacle of the Epiphone'59 reissue I ordered, but can't get any information about it from KKR/Gibson/Epiphone, I'll think long and hard before giving any of my disability checks to the greedy corporation that Gibson has become. Get it together Gibson, they're my favorite guitars when done right, and priced reasonably!
Peace, Keith C
Richmond, Va
54 days without an injury.... Keep up the good work 💀💀💀 1:12
In JC we trust! 🤟🏾
These women do an amazing job, outstanding. Do you find that women are more skillful at detail work such as this? And yes... I understand that men can do it, too. This is an honest question!
Nice pink SG’s.
JC!!!!!
Gitar gisbon emang yahutt
@2:55 I hope that binding isn't a finished product?
I have 30+ guitars. The worst examples of QC comes from MIA Gibson's. One examplel: brand new LP Junior, witchcraft knobs pressed onto the pot shafts at an angle, so they would turn and scrap the body. How could that pass QC? What was the operator thinking of? I had to replace the knobs as the originals had been damaged by forcing them down at an angle of the pot shafts so they could not be reused.
Another example: bad dent on the top neck edge - so one would see it all the time. The shop said the guitar came that way. Again: QC?
I have other examples.
Thanks Gibson!