What Happened to my Valve Index After 1000 Hours?
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- Опубліковано 8 лис 2019
- I have loved my Valve Index, but have also ran into some issues after the 5 months and nearly 1000 hours I have logged in the headset. Some are of course, my fault, some are the fault of hardware failures. Here are just a few things I have found out about it that will help you enjoy your own Index for a long, long time.
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A lot of my hours have actually been sleeping while in VRChat, sounds weird, but don't knock it until you try it.
BTW, this isn't a bash to the Index, I love my Index SO MUCH. This is more just for you guys to know what to watch out for and how my first 5 or so months have gone/ what issues I have ran into.
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I shit myself, I have just had it ordered for Christmas.
Yo in vr chat when you fell it looked like you landed on your right speaker this could have disconnected partially one of the audio pins. This is why you were only getting audio issues from one side.
I've got an unrelated question. I recently jumped in and bought an Index AND a PSVR. (Got the PSVR v2 for $140 on an auction website. Had everything but the headphones, hell of a deal. Came with Blood & Truth). Anyways I bought Karnage on Steam and I can't seem to turn my character around. I can teleport with no problems. I can walk with no issues. But WTF MAN, I can't get my character to turn, which can be quite important when a creature attacks your back. Have you played this with the Knuckles controller? Have a good workaround other than physically turning around? I'm not looking forward to injuring my cables. Appreciate any info you've got. -OnePhatKatt.
OnePhatKatt does it allow you to look up and Down? Things like that. If so then your headset might have a Brocken accelerometer (the thing that tells the headset that your moving) try recalibrating your headset if possible and go into settings and look for anything to do with turning or orientation based settings
@@AusJo It's a brand new Index. I haven't had any other issues. I've seen others Index users complain to the devs about this problem on Steam. Just seeing if anyone found a workaround.
So every dollar is an hour , I see...
If he gets replacement parts and add another 1,000 it will be less than that.
@@amjay9963 replacement parts (like a audio headset he already owns) Costs $1000?
@@krispykicks7766 i meant add another 1,000 hours~
Thats actually how i decide to buy a Game for each Dollar I pay I want to have fun for at least 1h.
@@cedricxfivehac9332 And you're allowed 2 hrs on a steam game to decide if you wanna return it or not
I see this as an absolute win
imagine doing a handstand with a $1k device strapped to your head.
ikr, why would you even try that.
@@nintySW why not????? ;)
I mean his name is thrill seeker🤣
Myanq because if you fall face first to the ground thats 1k+ down the drain.
@@nintySW Just get another 1k 4head
Alternate title: Thrill abuses his Valve Index.
@@evolicious no
@@Miniko What did he say?
@@runthar2191 a long description about why valve would never rma, and that thrill is stupid for breaking stuff
alen lol
I am gonna come out and say it, I don’t like the knuckle controllers, I tried the once and I didn’t really like it much
"i take care of my unit"
->
"I did a handstand and landed on the right side of the headset"
->
"My right headphone suddenly stopped working, i don't know why"
@@happyfase probably afraid valve would see the video and not give him a refund/replacement.
Also even sleeping with the headset obviously stresses the mount of the speakers... So yeah
@@happyfase Sorry, i didn't realize you were such a big fan. Obviously i am wrong. The headset simply broke it self. You won! Cheer *clap*
Thea sweaty nerd trashed his headset to shit. End of story.
@@Allexz never heard of a single ear bud for the headset for your phone going out either huh.
@@modestonoriz2596 with WEAR and TEAR sure. But not from lying on a table unused.
My kids break stuff in two days, same products I csn use for years. Sp yeah, shit breaks and especially if you're not careful
After watching this I'm surprised the Index has lasted that long with you as the owner.
xD
Lol
custom sucker dudes dad confiaron ancestors vi decididos
It would only last 700hrs with me.
So Valve’s cleaning instructions for the Index is basically “Thoughts and prayers”? 🙂
Blizzard unrelated.
@Blizzard You can replace the oculus one pretty easily
@Blizzard You can take the Oculus rift s one off to clean it. i've done it a few times lol :D
In fairness, dude said "no soap" and then proceeded to show the official instructions which said nothing of the sort.
You can probably just spray them down with alcohol really good and it wont make any difference. That's what I did with the foamy ones that came with the original Vive many times and they're still fine.
"I take very good care of my headset."
Your headset looks like it took a tumble out of a moving car, dude. Amazon would have to rate it "Used - Acceptable"
40KoopasWereHere lmao
yes but how many hours did you put into yours?
LMAO
Maybe the problem is that he clocked in 1000 hours into the headset when it wasn't even out for half a year
@@LUIGIMAN309 Yea, but he said, he never dropped it or anything else. The headset does look like that.
I have friends that like to break dance and do headstands while driving a car. They sometimes crash. Damn car.......
He didn't say it was a negative for the Index, just letting people know just how durable it is.
Sio yes, but why would he do that?
My Index was just shipped, cant wait for hlvr and boneworks
I'm excited for you. Psvr owner
@@cloverfield1006 I was a PSVR guy myself with my flatmate and we split the cost of it between us. But alas we had to move away from each other because of wife things and he got custody. As of today however i'm going to be the proud owner of an Index and i couldn't be happier. Due date is in 5 working days :3
@@turnip1stew that's awesome! Please play all of the games.
Those two games have sold the index for me. Totally work the 1k price just for those
@@cloverfield1006 I'm gonna miss Wipe-ou Omega though ;(
a thousand hours in 5 months? goddamn. wish i had the time :c
Travis Brown I’m glad I don’t have that kind of time.😂
6,66 hours a day then...
Press Play Hmmm
You probably would if it was basicly your job.
@@kwedl Ive got like 1000 hours in 3 years lmao
“This one night have been my fault”
Does a handstand and fails it terribly nearly breaking his own neck
Mike Baker fookin vr headsets
“I cant think of any trauma I’d have performed on that earpiece”
*shows himself falling directly on the side of his head in an attempted handstand*
Chicken_Nuggets_Are_Pretty_Good he honestly needs to see this
Justin T haha
He said it happened before that incident, you fucking idiot.
He said his headset didn’t hit anything
aoFeliX woah dude chill what the fuck is your problem???
2:34
“just 1,000 hours”
Rusticplayz
Thats about 42 days of nonstop gaming or 84 days (slightly lees than 3 months) of gaming if you game 12 hours every day, that honestly not that much
@@Little_Miss_Carrex that's insane. I never understood how someone could game that long
@@Little_Miss_Carrex If you're 13 years old that's not a lot. If you are older that then you likely dont have 12 hours a day to play VR
@@Little_Miss_Carrex gaming 12 hours every day means you don't have a job or your job is gaming. The average person that loves gaming will probably game 12 hours a *week* and that's already a stretch for many people. And not all of those hours will be VR hours.
So putting in a regular scenario, not a crazy NEET one, you'll be probably on VR 8 hours a week, that's 2.4 years of gaming to reach those hours, let's say 2 years since there will be vacations where you could use the headset much more.
12 hours a day though are insane even for a teenager. Not "not that much".
@Muro VR gaming is incredibly taxing though. At the most I could probably do 4 hours per day.
“I do take excellent care of this HMD it is a very expensive piece of hardware”
*5min later*
“I broke the strap for my wire by trying to do a handstand on VR Chat”
It just occured to me that the foam that goes on your face could technically be referred to as a headgasket.
Bu-dum tissss
regular maintenance is key
I like it
I guess it should technically be referred to as a Subaru headgasket.
I can see how much you've used the index just looking at the controllers. The finish comes as matte, but you can see where you've worn the finish down to a blunt shine in the palm area. I have a similar thing starting to happen to my Oddysey+ controllers, and have several old controllers from my old consoles with the same blunt worn shine. Just goes to show you actually have the hands-on experience to back what you say and only proves moreso than before that you're one of the best VRTubers, as you talk about stuff you have obvious experience with. Not trying to discredit other great VRTubers like VROasis or Tyriel Wood, just noting that you are easily on par with them in terms of quality, professionalism, and honesty. Love the content, and I'm glad to be a part of this amazing community.
This is actually good to know. I have a Valve Index, but don't use it nearly as much as you do, and I haven't had it as long. Hopefully Valve solves your issues. So far I've had none, but like I said, you've put a lot more hours using the Index. Thanks for a great video.
He did a handstand, probably dances in it, seems to fling his head about when playing (dodging bullets or whatever), and sleeps in it. I think the average consumer is fine
Yea this guy low-key abuses his headset. A normal user (even with 1000 hours) should be fine. The only valid complaints in the video were for the trigger button and the cloth wash issue.
This worries me, because I am a light user, but I feel some issues - especially the controller - are bound to show up after X hrs use, even if you take care of it. So will I be shit out of luck because I only crossed 200 hrs of controller use after a year and the drift issue shows up for eg? ... seems quite possible. And 'good guy valve' is probably not going to take care of you after a year.
I'm not sure if this would work, but it's worth mentioning in regards to cleaning the facial interface gasket. The reason you get odours from items that have had sweat on them is not from the sweat itself, but from bacteria metabolizing the sweat, producing the odour. The bacteria that do this cannot survive in extreme conditions. I bag up my work boots every now and again (usually when they start to smell like they could walk off on their own) and then put them in the freezer. I would say you would need to bag it up really well (or use a container big enough that is air tight) as freezers have a lot of moist air circulating around. Once you pull it out and leave it to dry, it should be odour free. Great video by the way ThrillSeeker, highly informative, top content.
This is the kind of review I've been looking for. There's so many reviews out there of someone using a brand new Index, but hardly looking back after this much use. Thank you for making this video.
I can see a fore coming clause in VR headset warranties - 'refund void if you do handstands in VR or cartwheels' ;)
Yeah. I treat my quest 2 better than he treats his index
@@theeclipsemaster his headset looks nasty and musty 💀
Since I'm early here, need a question answered! I know you love the full body tracking from the rift sensors, BUT did you see the KAT Loco sensors that opened up on kickstarter a while back that will offer full body tracking? I have mine coming in fairly soon once they start shipping. Just wondering if you have heard of them.
Yeah I would also like an opinion on those device TS please
I did see the Kat loco. I wasn't able to get into the Kickstarter at the time but I'm extremely interested in it
uhh kat loco is not full body tracking, it's just locomotion. Like all you get out of it is a joystick from it interpreting where you're trying to walk.
@@PhasedragonWF Look up what I'm talking about. They released a kick start for individual trackers that go on your body. Originally meant for locomotion but they have enabled them to be used for full body tracking now.
This comment looks like an AD... smh
Thanks for the info! Been waiting for the first few waves to reveal any problems while I save up for one.
i will take notes of these problems. thank you for making this video
Holy shit im early!
Anyways, love you ThrillSeeker. Your videos really help in the best headsets and which ones to buy.
Aw thank you so much!!!
I actually considered getting Valve Index controllers and Boneworks too!
(HTC Vive user here)
"I can't think of any trauma at the time" "I failed doing a handstand and snapped off some shit"
I love watching your videos for VR info!
You have really well thought out material. I like that you are reflecting on what seems like normal behavior with vr and then pointing out how well the device stood up over just a short period of time. It seems to me that for such a high priced item there were engineering decisions at valve to keep the cost down. Of course the lenses would be ok after 6 months, it’s the small things that matter, and I like that you described those.
I would love the content even more if you gave a try at natural dialog just pointing things out by looking at them.
Doing great man, keep it up.
I just love it when you say the word: Cloth
I bought the VR Cover cloth cover, and its quite nice to be able to wash that instead, It is washing machine safe as well.
Amazon link?
"What happened to my valve index after 1000 hours of treating it like shit"
Love that stunt xD
And the last thing is a good reason to keep your old headset if you upgraded
i love how he manage to dodge the bullets "2:48"
I was like hmmmmmmm.....
love your vids!
Thanks for sharing the issues you are running into - hopefully Valve will get these kinks worked out - Grey
Great videos. Thanks man. Through these index videos you and a few others have posted, I’ve decided to go ahead and purchase a pair of the index knuckle bois. I’m excited to pair them up with my vive and play Boneworks in December with them
Love your stuff thrill! been here since 1k :) great to see your channel blowing up!
Hey Vortex! Thank you so much, hopefully you'll be able to make that same comment every milestone ♥️
Three videos in a week? What is this? Christmas?
Love it.
5:50
Just got a piece of advice from a bro online that leather gasket (face cover) is a no-no since it didn't absorb sweat and let your sweat run into the device - and fried it up.
He said, "Leather feels nice but sticks to the foam."
Put dessicant gel packs in the headset when your not playing to absorb the moisture
Great video!!
I RMA'd my controllers and they are now totally perfect!
I also snapped the back clip off my Index. I used Velcro to hold the cable on again.
The cloth on the Back of the Index is my main concern. You can buy replacement facial interfaces but what about the back piece of foam? I don't know why that's not removable with Velcro.
Over all I also LOVE my index!
Thanks for making this video! Great job!
The worst part about this is probably having to deal with steam support over email
That’s a lot of wear and tear on that headset.
1,000 hrs though
it didnt look well looked after to me. it was dirty had scratches everywhere and dog of car hair all over the face gasket, his well looked after is not mine. I've used my for over 900 hours and still looks new.
He sleeps in it aswell
@@Simlife101 Is the index worth it? I really want it and I can afford it but it just seems like a lot of money for VR. Its $1300 for me... Is the build quality good and is valve good with their support if anything happens? I've heard their RMA was bad...?
@@eazy6037 yes it is its 30% above the competition. my family loves when I bring it over. so long as its standard use warranty is warranty.
thanks for the insight, a useful video with no pointless banter or personal branding tackyness.
i have similar audio issues on my rift cv1 which are caused by the ribbon cable dying. the index seems to have used the same construction of running a cable around the headset through pivoting arms so i'd watch for that issue in the future. cables that shouldn't bend running through mobile joints has been added to my list of issues to avoid in the future.
Have you used or tried Dielectric Grease on the earphone? might be something to look into.
That's really only used to keep water out. I mean it might work, but not permanently
watching this while im never going to be able to afford that
Did you do any damage to the cable over time just by walking around in vr and getting it to loop around itself? I'm paranoid the cable will be the first component to crap out. Is the cable even removable/easy to replace if it craps out?
Exactly why I use a sweatband when I play. I got genes from my dad that make me sweat A LOT more than usual so a sweatband is almost necessary. My Rift S usually stays pretty clean and I don’t know what they put on them but the lenses are spotless. As opposed to the PSVR I used for over a year and probably had ~600-800 hours on it was crazy as that thing got scratches (albeit hard to notice ones) and took FOREVER to clean even after a less than 30 minute session with no sweating. So yeah, if you have issues with sweating, cut off a sleeve of a shirt and bam you got a sweatband.
Ha! Psvr is like a rubber interface! I just have to move the wires attached to my head around to clean it!
Plz record your right eye when playing shooters
Facts
5:10 is also an issue on my acer wmr and is worse. Both ends of the cord on the thing are going bad too, so if I tug too hard everything freezes in place and if it stays like that for about 3 seconds, the headset restarts. I'm so glad I got an original vive. I got it planning to get index controllers and fbt later, due to buying a refurb vive and index controllers separately being 320$ cheaper than the standard index kit.
Can you please tell me where you got the small electric screwdriver you are using throughout the video beginning at about 3:35? Thanks & good luck with your repairs and replacements.
In the same time frame I barely put 50 hours in my Index. I think I'm good.
"I take good care of my stuff"
*HMD looks beat to all shit*
Uh-huh.
Thanks for sharing this. Need more real vids like this to keep the companies honest. Hopefully they will be fixed in revisions to the hardware
For all their issues, I like that the Vive controllers aren't handed. One of my controllers (the one I always used for my right hand) got the trackpad problem and I bricked it while trying to fix it, so I bought a new one and started using it for my left hand, and used the old "left hand" controller for my right.
"I wouldn't let any of these things necessarily hold you back from buying an index. In my honest opinion, it's still the best headset you can buy out there, as a full package."
I've owned Oculus, Vive, Vive Pro, 3 windows mixed reality headsets - NONE OF THEM survived extended use without issues similar to these. It's a developing technology. If you want VR, it's very likely you'll have to deal with some of these issues.
Well it's good to know that all the other options is as short-lived and with the Index you can buy the best most short-lived option.
AdamWhistle1 yeah but they seem to be good at replacing parts that break
This video feels more like an awkward plead to Steam for RMA than an actual review.
it sounds like an honest review after a couple of months actually.
@@aaronao1 bruh why do you feel the need to pointlessly defend this guy when these types of comments are clearly jokes
@@mrwheatthins2413 wtf says bruh. sort yourself out.
i fucking know right LOL
@@aaronao1 ???
@ThrillSeeker I’ve been looking at videos on the Valve Index and the Oculus Rift S for some time now. And i have seen on your channel that you own both headsets, and I can’t decide which headset to buy. My PC specs are above the recommended for the valve index but I’m still not sure witch one to get. Which one would you suggest I get
Personally, For the cleaning of the removable part for your face, I use very lightweight clothing detergent and carefully wash it in the sink. I carefully squeeze out most of the water from it and then put it in front of a fan to dry for about an hour or two before it is ready to go again. It seems to have been working fine for me so far.
Discord ping brought me here :)
Ayy, top squad
the what? ts has a discord server? can i have an invite please lol
@@senadistik1208 discord.gg/thrill
@@ThrillSeekerVR Thanx bro!
Half Life: Alyx trailer releases:
READY FOR ANOTHER 1000?!
I have heard of plush leather facial interfaces but so far only for oculus. Maybe give that a look into?
Keep up the good work thrill
Damn I forgot you posted this. Debating whether I should buy the Index or hang on to my quest.
7:37 killed by Erwin Rommel Lmao XD
When you’re in Australia and still can’t buy an Index...
- Will1306 - Yep....
or norway for that matter :/
If it was not for the wire bound Index HMD I would of gotten it. Just got the Vive Pro and had the wireless attachment for my old Vive. I also immediately swapped out the lenses for a much clearer view. I can't live without the Index controllers though. Great review on this headset with some major usage!
Great Video. For the amount of hours you put in (and hopefully earn some $ doing these videos), I think a second index would be worth it later down the road (just the headset though).
Well looking at your video now I know my headset will last forever... your speakers issue is probably linked to the handstand fall too.
Also sleeping with it on doesn't seem like a good thing to do . You don't know what you're doing with your head in your sleep.
@@Bramb0 not to mention the nice bacterial dish that your skin and the foam will create over hours of wearing the headset in a fixed position...
@@Galf506 Ewww hadn't even thought of that. 😅
2:34 1000 hours in 5 months? That's a 6.66 hours daily average.
don't forget one of his favorite things to do in VR is sleep
As of right now, this very moment, I have spent 1000 hours in steam VR. I got my headset in July of 2019. It is April of 2020. I've been as busy as a bee in VR, at least a couple hours a day. It's been 9 months, neigh on to 10. What the hell kind of Person is Thrillseaker. What is he??????????
@@TheLolzKnight VR content creator and avid VRChat sleeper.
@@CelsiusNK He sleeps in VR chat???? WTF? Why?
To expand on previous thoughts: Why the hell would anyone sleep in a VR chat lobby? it's like sleeping in a room full of malignant ghosts with access to ear-rape, jump-scares, and any sound conceivably made and/or recorded by man. I don't feel like waking up from my nap to an Exterminatus.
its crazy youre having all those issues after 5 months. got mine early july and havent had any issues besides the thumb stick click ive been too lazy to fix it myself since i know how to fix it easily (small ball bearing inside the thumbstick)
some types of foam can get damaged if pressed while soaked with water - Talking about really dense, shape-keeping foams. The water pressure (while u squeze it out) can break the foam structure making more openings than it had, and result in changing foam reaction time (wont be as slow as it was/ wont keep shapes for so long)
wowowowwowowowowowowowo hang on, how the hell do you do a hand stand with the controllers in your hand? What kind of wizzard are you?
Tbh most of these are his own fault.
Like why would you try to balance with a 300$ controller in you palms???
Well i mean if yall companies want to test the durability of ur headsets send them to thrill let him use it for 1000 hours and then you will know if it is good hehe (psst its magicturtle's account)
Thanks for the video dude.
First off, thanks for all your information. it is Oct 2022, I just purchased the Valve Index so watching allot of various you tube videos on do's and don'ts.
Well, things wear out over time and the hand controllers mechanics are destined to fail.
Yeah I would just remove the VR ear pieces and use headphones or the speakers from my large screen LCD TV- that is if i could not get a replacement or the VR headset is defuncted audio wise.
Thanks, i will look at the cabling and how to better support and protect any weak spots.
i have been using my Rift S for quite a while and wanted to get a Valve poduct that provide the base stations and possibly use future headsets like the Pimax
Thanks again and take care. Every little bit of info helps.
Why isn't there a FAN blowing air through the sponge!
Do third party companies sell cheap packs of 10 spongey inserts?!
lol VR sweat is a real issue,all you can do is use disinfectant wipes. Pretty nasty imo
i'm pretty sure about half the hours were just vr pron watching
ArrowHead I like how no one replied to dispute this
Do you think with the link u can do some sort of setup to use knuckles with the quest? I really love them more than the touch but touch ain't bad
Thank you SO very much!
Don't worry just like the rift s he'll change his mind in couple of months
I didn't hate the Rift S, mine just arrived broken. I've always said it's a good headset.
This guy seems like the person to sell his car for gas money then complain to valve about the car not working
You seem like the guy to game on a Windows XP
Integrated audio failure was something I experienced with my right-phone on my CV1, and a lot of other people have too. It is definitely a bummer being that the audio quality was so good from the built-in earphones. No wonder Oculus doesn't sell a VR headset that has over-ear phones anymore. They must've figured out it's impossible to do reliably!
nice, a bonus video. I have yet to experience any issues with mine and I've had it since the second wave. I'll make sure not to do a handstand with my index though, thanks for the warnings
For sure 🤣
bruh i want an indexxxxx but i need a job so i can upgrade my pcccccccccccccccccc
8 views 12 likes Yeah fair enough
Totally fair 😒
Partially guilty for that. I like all Thrills vids, but I don't have an index or the money to get one, so I see little point in watching the full video if it doesn't apply to me. I see nothing wrong with supporting content creators you like, by clicking a thumbs up button
Do you think professional dry cleaners could do something delicate enough to renew the face gasket?
On my Rift, this cable clip broke. Instead of replacing it with a single zip tie, use a chain of 2 of 3 to create a chain. This creates a spring effect. If you only use one, you create a pinch point on the cable that will eventually cause fatigue on the cable and will lead to a break over time. The chain technique worked great with no kink in the cable with heavy use over a year.
4:38 you deserved that for having an anime girl skin alone
My right audio is also starting to show issues. It doesn't fully cut off, but the best way to explain what happens is: when you're on a plane and your ear goes weird do to altitude/pressure. That and the bass gets quite distorted. I think I have pinpointed the issue to the cable itself. I don't believe I have caused the cable any "trauma" that would make it do this after 3 months or so, but moving the cable around closest to the connection point on the headset (the bend between the clip and the connection) seems to fix/unfix it. Worried it will get to the point where it won't fix again.
bro i have used it the exact amount of time you have and it looks brand new it really depends if you care about it or not you need to show it love
Could anyone tell me the name of that automatic screwdriver he used in the video?
One of my valve index’s control did the same thing yours did but I just sort of fixed itself. It comes back every once and a while but it’s really no big deal for me.
Nice screwdriver! Where'd you get it?
I'll now do the same video about what's wrong with my VR headset from about 100 hours of use;
It's a PSVR.
Thank you for reading guys, I'll be back soon to bring more information.
Will they replace broken stuff if it’s their fault? Like the speaker going out or controller stops working if I don’t have the warranty?
depending on how worn out your face gasket is it might be a good idea to completely wash it with soap water and also vinegar since it kills the stuff bacteria lives off and will keep it from smelling longer learned this from a video about cleaning motorcycle helmet pads which sees a lot of the same conditions so it might work however never tried it myself so correct me if I'm wrong
still amazing that valve listens to you with the tickets. That means they're taking feedback. Of course it's not gonna be perfect, but at least they can improve with small stuff for the next one.
For the fabric face plate thing, is it possible to remove the fabric from the plastic housing? if so, try putting the fabric in a plastic bag and chuck it into the freezer for a couple of hours.
That should kill any odor-causing bacteria.
trigger buttons are simple resistors and they wear out eventually, unless it is an expensive hall sensor type triggers=)