5 Reasons Insurance Adjusters Don't Approve Most Contractor Estimates
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- Опубліковано 12 лип 2024
- Why don't insurance adjusters approve most contractor estimates? Here I discuss what I believe to be the five top reasons for insurance companies not agreeing with roofing contractors and insurance restoration contractors when they submit their Xactimate estimate for approval.
Chapter Timestamps:
00:00 - 09:03 Intro & Channel Updates
09:04 - 34:11 Chapter 1: Trying To Get Insurance Adjuster To Agree
34:12 - 39:55 Chapter 2: Sending The Supplement To The Wrong Place
39:56 - 43:02 Chapter 3: Sending The Supplement At The Wrong Time
43:03 - 50:14 Chapter 4: Not Submitting Enough Documentation
50:15 - 1:05:42 Chapter 5: Not Knowing When To Let Go
Please let me know what your thoughts are below.
Keep winning, my friends... Much love and God bless!
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Who is Chad Michael - The Practitioner?
Chad Michael - also known as “The Practitioner” - is the founder of the “Insurance Restoration Training” platform and the “IESCertified.com Online Training Program”. Chad is the pioneer of “The Practitioner Podcast”, the founder of OverheadAndProfit.com and is also featured on the Insurance Restoration Training Official UA-cam Channel. He is a public speaker, trainer and serial entrepreneur.
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The Practitioner Podcast available everywhere you get your podcast:
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thepractitioner.libsyn.com
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For another valuable playlist for Insurance Restoration "Sales & Marketing Strategies & Tactics" please visit here:
👉: • Sales & Marketing Stra...
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For my online training course on Inspections - Estimates - Supplements (IES), please visit here:
👉www.IESCertified.com
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Other highly valuable UA-cam playlists on this channel:
👉Commercial Insurance Restoration: • Commercial Insurance R...
👉Client Consulting Meetings: • Client Consulting Meet...
👉The Code Game: Using Building Codes To Win: • The Code Game: Using B...
👉Breaking Down Insurance Adjuster Xactimate Estimates: • Breaking Down Insuranc...
👉Inspecting & Photographing Hail Damage: • Inspecting & Photograp...
👉Podcast | The Practitioner: • Podcast | The Practiti...
👉Insurance Adjuster Strategies: • Insurance Adjuster Str...
👉On The Grind | Inspiration: • On The Grind | Inspira...
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For another highly valuable series of mine that covers how to write Xactimate estimates and actual insurance claim supplement case studies, please visit my highly acclaimed series called: "What's Wrong With This Insurance Estimate?", which you can access all episodes here:
👉 • What's Wrong With This...
Episode List:
For Episode 01 visit here:
👉 • What's Wrong With This...
Episode 02 is here:
👉 • What's Wrong With This...
Episode 03 is here:
👉 • What's Wrong With This...
Episode 04 is here:
👉 • What's Wrong With This...
Episode 05 is here:
👉 • What's Wrong With This...
Episode 06 is here:
👉 • What's Wrong With This...
Episode 07 is here:
👉 • What's Wrong With This...
Episode 08 is here:
👉 • What's Wrong With This...
Episode 09 is here:
👉 • What's Wrong With This...
Episode 10 is here:
👉 • What's Wrong With This...
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Strategy. Consistency. Diligence. Dedication. And most importantly of all, putting in the HARD WORK... that's REQUIRED... to WIN IN THIS GAME!
I'll see you at the top!
- Chad Michael
#ThePractitioner
IESCertified.com
Solid Gold! I learn a lot from you. Going through a roof claim now. I’m a homeowner maneuvering this myself. Farmers one adjuster. 🙄. Chad, I see you as a great, original artist who will be fully appreciated a lifetime from now and beyond.👏🏼👏🏼👏🏼
Really enjoy the videos. What I’ve learned: 1978 and below homes need to be tested for lead, hmr line item per swab; we test homes 1997 and below for asbestos, abs line item plus per sample. We find a lot of asbestos in drywall joint compound, vinyl tile glue.
Also, I’ve brought up building codes to adjusters but unless your specifically working on it (hvac duct not secured ever 4ft when we’re doing ceiling drywall).
Itel sampling holds up a decent amount of my estimates.
Such great points, brother! You are exactly correct! Full on survey and asbestos remediation. I love it. I’ve dealt with this many many times and that’s exactly where you usually find it. Finding out when the building was built and any improvements afterwards is a great indicator to be able to give you a good idea of what you will find. Awesome comment, my friend. Keep grinding! 🙏💖👊👊👊💪💪💪😉
Glad to see you back making more videos! Missed your content, its AMAZING
Wow man… I seriously appreciate that. Thank you for watching and for taking the time to comment. Much love and God bless. 🙏🙏🙏💖💖💖👊👊👊😉
Thank you, been doing this almost a year now, and you've shared more info then many, thank you.
Thanks for watching… and for taking the time to comment. Much love and God bless. 🙏💖👊😉
Been a long time and was so stoked to see a news video. You got so much knowledge it has helped me immensely in this profession
Thanks a million, Rob! I’m sorry I made you wait, brother. Thanks so much for watching and for the awesome comment. Much love and God bless, my friend. 🙏🙏🙏💖💖💖👊😉
Chad, your wisdom has been greatly appreciated over the years!!❤
Thank you so much, my friend. Sincerely. Much love and God bless! 🙏🙏🙏💖👊😉
Love your videos chad keep going
Love your content! Thanks for sharing!
Thanks a million for taking the time to stop and comment. I really do appreciate the love. And I very much appreciate you watching my channel. Please do stay tuned and keep in touch. I lived in Sarasota briefly by the way. In my opinion the best place in Florida. Meet me at the Daiquiri Deck!!! 😂 Much love and God bless! 💖🙏👊😉
Very cool. I love it here. There are 2 daiquiri decks now. One on each end of siesta key.
I was afraid you had veered away from creating UA-cam content because you purchased your old business in Texas? Regardless, hope you keep creating more insightful content! 🤙
Make more videos on actual inspections. That helps tremendously
This was good information 👏
Umm no thank you. You’re giving me the estimate and I will handle the insurance claim (as the homeowner). You definitely wouldn’t be doing it without me present. Fired!!
Thanks for watching and for the comment. 🙏👊😉
I’ve had two contractors to look at our place for hail damage and neither one wants to give me an estimate.
@@lauraritonya Yep. The first one wanted my insurance estimate before they would give me one. The other just straight up never contacted me after he came out.
The one I’m going with was no pressure, didn’t try to force me into giving him my insurance report. He said that if I WANT them to talk with the insurance company I can sign a contract for that otherwise they are good with me doing all the communication with the insurance company. I felt very confident in his company so before he took measurements I gave him my insurance estimate and the itel report I did myself.
@@lauraritonya Doesn’t make sense- if insurance weren’t involved and you want to replace it on your own they would absolutely be able to give you an estimate, what’s the difference.
They are super crooked, and wasted your time. Tell them you would like to go with them but the insurance company is demanding an estimate from them. Once they spend all their time writing one up and send it to- respond with “I’ve decided to go with a different company”. They waste your time, you waste theirs.
Hello thanks for the video
Thanks for watching! And for the comment. Much love and God bless! 🙏💖👊👊👊😉
Hey man! I love the video's, it's helped me tremendously in doing detailed inspections. My question is for the drone on inspections. I'm looking at bringing one into my inspections but I was wondering if I would need a license for that? I 've seen such mixed results in the dallas/fortworth area. Any advice would be great thanks!
Thanks so much for watching and for the very good question, my brother…
First, I have and I recommend the DJI Mavic Zoom.
Secondly, I myself signed up for multiple courses at www.droneproacademy.com/ and I think it’s pretty amazing.
They have personal use courses as well as extensive commercial flying registration preparation courses. I think it’s reasonably priced and overloaded with value.
I have no affiliation with them and receive no commissions of any kind. Just my solo and honest opinion based on my own experience.
You can very easily get a certificate from the FAA to enable you to fly for personal use and you will be registered. You can use that to get started and then take the test to get certified commercially, which would be a great benefit because it will expand your use ability. And is a strong selling point also. That site has courses that will prepare you to pass the commercial testing and get your certification and registration.
I hope this helps. Let us know how it goes! Thanks again, my friend. Much love and God bless! 🙏🙏🙏💖💖💖👊👊👊😉
Good advice Chad thanks for the video! You touched on this, and I always tell my clients this: contractors and even policyholders and even I as a public adjuster cannot FORCE an insurance company to do anything. No matter how objectively correct we may be, we have to be persistent and thorough in providing documentation to help them see things our way. We have some institutional power available to us, short of a lawsuit (which nobody should want), that we can leverage - like Appraisal demands or CRNs/DOI complaints if there have been violations of law, but for the most part what we do comes down to persuasion and cooperation. Showing up to the first inspection with a wild Xactimate does not usually bear much fruit. None of that is to say we have to just take the insurance company’s word for it - far from it! Thanks again for all you do for the industry - you’ve taught me a lot and the contractors I work with sure appreciate it!
I just want to first of all sincerely thank you for the incredible comment. I couldn’t have said it any better nor could I have even come close to saying it as well as you did. I can tell that you definitely get it, my friend. Everything I do is to try to avoid litigation. To try to go with the grain. And the biggest reason for this is that litigation takes forever. It doesn’t really serve anyone’s interest to have that much delay. But the way you laid it out is precisely correct. You nailed it. Thanks again for the comment and for watching. Much love and God bless. 💖🙏🙏🙏👊😉
Also… I gave you a shout out in this video. ua-cam.com/video/Mk69VYXWs_w/v-deo.html Thanks again brother. 👊👊👊🙏🙏🙏
@@InsuranceRestorationTraining I saw and commented! Keep em coming. I could (and do!) talk shop for hours. I like how you're up front about the fact that there's no magic bullet to get what we want. Something may work on one claim and not the next, even with the same insurance company or same adjuster, even. But thorough arguments backed up by comprehensive documentation is the way for contractors/PAs/policyholders to arm themselves. Thank you for supplying so many of us with those arms!
I think next you need to get IICRC certified Plus mold certification. Learn the science of materials integrity against natural storm damage. How to face structural/ Haag engineers ect. When facing these insurance adjusters they can't fight the rules... I'm just not talking about policy im talking about law. The s500 water loss ..if its residential irc rules if they have ordinance of law coverage they have to follow the rules. A doctor looks at your coverage before operating you as the contractor should diagnose the issue and proscribe the solution at your cost not the Insurance cost. Contractors you're the doctor
Yo, thought you disappeared! Looking forward to some new content.
😂😂😂 Still here, brother… Thanks for watching and for the comment, my friend. 🙏🙏🙏💖👊👊👊😉
Hey how would you typically handle an adjuster that essentially asks me to write an estimate for him? 🤔
Awesome question, brother. Please see this video for a very detailed strategy for this: “How to Control the Insurance Adjuster” ua-cam.com/video/6aYPhImEDVE/v-deo.html But first, get him to approve the damage and the necessary replacement items first. Then write it and give him the ESX file. Let him slap his letterhead on your work. But make sure to watch the video. Thanks again, brother! 💪💪💪
@@InsuranceRestorationTraining I absolutely will thanks so much. I'll be signing up for your course shortly. I see the value in the forms alone. Have a great weekend!
I’ll see you at the 🔝 brother! 🙏🙏🙏💖👊👊👊😉
Yikes, your negotiation tactics seem like they would work except in a hurricane or major disaster scenario. Playing humble to a overworked adjuster doesn't help the policy holder.
I don’t negotiate. That’s first. Not a PA or attorney so I am not allowed to. Also… my tactics have served me (and policyholders and contractors) quite well over 23 years… and especially after Florida hurricanes. 2004: Francis, Jene, Charlie and Ivan. Wilma and Katrina in South Florida in 05. Hurricane Michael in Panama City and Irma in Orlando and Naples. And for good measure, Ike and Harvey in Texas. But also in hundreds of hail storms across the country over that time span. Water damage. Floods. Wild fires and other fires. Lightning, wind, tornados… vehicle wrecks into a building… tree falls on a house… I do it the same way in all of those scenarios and I have an very high winning percentage… which I have tended to share publicly the results on UA-cam and Facebook over 7 years. But thank you for your advice my friend. And thanks for watching! 🙏💖👊😉
You should ignore anyone other than a public adjuster. Contractors are not licensed to help settle a claim. Full stop.
No one here is advocating even a little bit for a contractor to settle any claim. They shouldn’t be settling anything. You apparently are not familiar with what I talk about but that’s ok. Not your fault. Thanks for watching and commenting. A contractor does NOT need a PA to do a contractor job. Full stop. Have a great day. 🙏💖👊😉
Maybe not but we understand ACTUAL costs to repair and restore properties.
@@hollyrr1017 'Actual costs' have little to do with what is owed under the conditions and coverages of the policy. 4 contractors will have 4 different costs for the same job. Two different insurance policies will pay out differently for the same claim. They have different coverages. The policy also has duties and other legal timelines and requirements that have nothing to do with construction. You aren't protecting a homeowner by shielding them from a PA, you are only helping the insurance company underpay. PA first, contractors can bid on the work the homeowner wants done after a proper negotiated settlement is reached.
@@athleterealestate oh I get it. I’m all for using a PA. Im currently dealing with two separate transactions (one as a contractor) and the second on a personal level for our roof. I’m seeing all the fine print that is very difficult to understand for your average homeowner - sadly. I also know paying extra for RCV is worthless. Our client didn’t pay for RCV and has had a very hard time recovering costs to make simple repairs…..we did, however pay for RCV and adjuster is still giving us $2000 less than his estimate with a deductible of only $1000. They take $1000 from contractor bid INSTEAD of take $1000 from RCV as stated on estimate from insurance. Please explain.