EOS Webcam Utility not working? 5 best solutions
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- Опубліковано 25 лип 2024
- Is your Canon EOS Webcam Utility not working? We’ll solve 5 common problems, like a black screen, no video and cable connection issues, for Zoom and OBS.
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➡️ Resources mentioned in this video:
1️⃣ Reversible USB cable for Canon M50
LINKUP Reversible Micro USB Cable:
amzn.to/2KmROuz
JianHan Reversible Micro USB Cable:
amzn.to/2Wecl7j
2️⃣ Dummy battery and AC adapter kit for Canon M50:
amzn.to/2IS4FEP
3️⃣ Canon EOS M50 + EF-M 15-45mm Kit (Mark II):
amzn.to/34cRqGr
4️⃣ Download the EOS Webcam Utility (FREE for Windows and Mac): www.usa.canon.com/cameras/eos...
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🎬 Related videos mentioned:
Cable for Canon M50: • Canon Webcam Utility: ...
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⌚ Sections in this video (EOS Webcam Utility not working? 5 best solutions (2022)):
0:00 | EOS Webcam Utility problems
0:58 | Video freezes and lags
1:36 | USB not connected (red X)
2:08 | Wrong cable
2:39 | No access to camera (red triangle)
3:36 | Black screen or no video
4:18 | From Zoom to OBS Studio
5:30 | Black bars on the sides
6:12 | Limitations of EOS Webcam Utility
7:08 | Tips from your comments
7:55 | Slides for video conferencing
8:25 | More OBS tips
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🎞️ Related playlists:
Effective hybrid meetings: • Effective hybrid meetings
Canon M50 webcam: • Canon M50 webcam
Better video conferencing: • Better video conferencing
Zoom video quality (3-part series): • Zoom video quality (3-...
Learn live streaming: • Learn live streaming
OBS Virtual Camera tutorial: • OBS virtual camera tut...
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🛒 Reversible USB cable for Canon M50: amzn.to/2KmROuz (affiliate link)
🔌 AC adapter kit for Canon M50: amzn.to/2IS4FEP (affiliate link)
🎬 Watch next (OBS for video conferencing): ua-cam.com/play/PLwYEDKReXUvqBSfZJu7UaMYeodr3FtTkk.html
I never do this but, thank you a lot, i've been strugglin because of the second problem for like two weeks and you just explain exactly what was happening to me. Thanks a lot. Even one year after you upload this video, still is helping us a lot.
Thanks for watching!
This video literally saved me. I was struggling so much with my Canon M50. There was always Usb not connected (red X) problem. I always thought the software was the problem. But it turns out, the USB cable was. Never thought about the cable being the problem. Finally, after watching this video, I tried about 5 USB cables lying around my home and one worked at last.
All this time, I was trying with HDMI connection but didn't know that was the wrong path. Luckly bought a cheap USB to HDMI interface. Thanks a lot for this video. 👍👍👍
First time didn't work, I thought new M1 Mac didn't support, so not working.
Second time didn't work, I thought Intel Mac didnt' support.
Third time tried dual booting on Mac with Windows and also didn't work. Then only realised it's a USB connection not HDMI.
It took around 3 years for me to finally fix this issue. Haha 😆
Just what I was looking for! Thank you so much!
Thanks for watching!
Your recommendation to turn off wi-fi/NFC on the camera was the thing that fixed my problem. Thanks Markus!
Excellent! And that tip originally came from the community!
Thank you so much for the information. Extremely helpful!!
Thanks for watching!
Well explained, fixed my problem. Thank you sir!
Thanks for watching!
Your video solved my problem! I had noio idea there was a difference between cables. Thanks so much for making this video!
Thanks for watching!
Thank you so much this was big help !
Thanks for watching!
After trying just about everything including updating my firmware on the cam, IT WAS THE CABLE! Thanks.
Excellent! That tip was from one of the previous viewers. Glad it worked!
thank you you are the only place that has solved my problem!!! thank you so much been trying to fix this for weeks
Glad I could help, and thanks for watching!
Awesome, No 3., solved. So helpful and great explanation thank you.
Thanks for watching! I'm glad it worked.
Thanks a lot, help me so much this video.
Thanks for watching!
Finally a video that tackles the issue propoerly! Thank you Markus!
Thanks for watching!
Hey wanted to let you know, on your third clip for why the camera isnt connecting to the obs, or for anyone still having the cable issues, disable your wifi and that did the trick for me! Thanks for your help on all these videos! Cheers
Thanks for watching!
*_💪👍good info markus👌_*
Thanks for watching!
great tipps! And I admit I have forgotten to remove the cap so often, hehe, but I love to have a laugh about myself so I enjoy this silly mistake.
Thanks for watching!
Thank you, this was helpful. What about sound? I don't receive sound from camera in to zoom and in obs, any sugestions?
You'll have to do the audio separately. There's no audio over the USB connection with this setup.
Slightly different, but to get audio from OBS to Zoom, check out this video: ua-cam.com/video/szDBXQQ1kZY/v-deo.html
@ Thank you :)
wow! It was that! I had the screen closed and waste more than 1 day testing all the cables. Thank you. Suscribed!
Thanks for watching and subscribing!
Thank you, thank you, thank you!!! Very helpful
Thanks for watching!
Holy heck!! After using my M50 for streaming for several years without issues, I thought I'd go mad troubleshooting what went wrong after re-installing everything after a cleanup wipe of hard drives. First downloaded the wrong app (EOS Utility of course), freak out number one. Frantically search online, find this video and immediately I am corrected of my error. Freak out number 2: Webcam Utility won't install! Go through whatever settings that might be standing in the way, but in the end trying to run the installer for 7-10 times, it just works and Webcam Utility is installed! Freak out again - where did the black bars come from?! Luckily this video helped with that super dumb easy solution. Evening saved. Propably the rest of the year. Thank you!!
That's great to hear!
what about finding which one to download I have windows 11 and the webcam utility doesn't show up
Thank you so much! Oddly enough it was one of your bonus tips that saved the day! Turning off the NFC wifi mode fix it! Thank you thank you thank you!!!
Glad it helped!
Thanks for your tips! Unfortunately, I haven't gotten my EOS Rebel SL3 camera to work with my desktop computer, however, when I plug the camera in to my laptop with the same cable it does work. My problem at my desktop is that the output from EOS Webcam Utility is a black screen and the camera's screen just showcases a black screen with the computer and battery symbol on it. I've tried reinstalling chipset, usb, audio, and all types of drivers or even plugging it in the back of my PC to no avail. I honestly don't know what's going on since it clearly can work on my laptop. I've also tried turning off wi-fi and bluetooth, but no dice either. Any help is appreciated.
Can you transfer files to the desktop PC with that USB cable?
@ Yes, I can transfer files with the cable, I've been able to do it either through EOS Utility and normally.
thank you , the video is very helpful. the problem I am facing is a bit different, EOS webcam works perfectly in OBS, but I can not get it to show up in zoom nor google meet. even if I delete OBS, the problem still the same, EOS for Mac Mini M1 for me only works with OBS. can you suggest a solution? thank you
I don't use a Mac, so I don't think I have any good ideas for that one.
100ms audio delay was a genius move. You are smart and great 👍
Glad it helped
extremly good video. solved everything.
Thanks for watching!
Thank you for this great guide :)
It seems like there is a 6th common problem, using later cameras, which are not supported by the tool, like the R7.
Sadly I assume, canon has discontinued the development and maintenance for the EOS webcam utility tool.
If the R7 gets connected by USB and a software like MS Teams or OBS, which uses the camera input usually, is started, the camera crashes and gets in a bootloop.
I wish there was a way of fixing this, but I don't think there is.
This may (or may not) behave like this, because of the USB charging capability, so the camera switches to charging mode instead on detecting the needs for sending actual output.
It's unfortunate if they don't support it anymore. But if your model has a clean HDMI, you can use that. Which will give you higher quality anyway.
Hi! I have this issue with a Canon SX40HS, its not in the supported models but I tried to use a capture camera and it only gives images of the photos, as if it was connected directly from the hdmi to the computer, not live video, any advice ?
In other hand with the software i only receive the icon of not being well connected, my computer detects the camera, opens the viewer and even the model detects windows (Yes, I closed the image viewer even I uninstalled it to try to make it work u-u).
Maybe i did something wrong instaling or with the cables :c Its an old one but almost new and it has HD 1080 Video recording so I don't want to throw it away yet jaja.
That's not a model I've tried.
I am in the EOS utility and I want to start recording video remotly via my windows desktop, but there are no recording controls in the utility. Any help would be appreciated.
I think that recording button doesn't exist in the utility. Try the app, it works pretty well so long as the camera is not connected with the cable.
Thank you so much! I had the second problem and you helped me with it. I had the right wire but didn't know that some wires are meant for charging only and some have the capability to transmit data even though they have the exact same ports. Thank you :)
hi markus, great video. although it seems the problem im having is none of the above. im trying to connect a rebel t6i. i have updated the firmware on the camera, downloaded utility pro, and when adding the webcam to my OBS (streamlabs) Im stuck with the 'EOS WEBCAM UTILITY' screen but there is no other error or icon below that text like shown in this video. the only difference between my process and the one youre explaining is that im connecting the camera to my PC via the mini hdmi cable port to HDMI which plugged into a capture card. Im still getting a standard viewport on my cameras screen as if i were shooting regularly so I dont know if my feed is even being picked up by the computer or not. Thats the only thought I have for what the problem could be. Ive been at this for a couple hours and youre the best resource out there so far in my eyes hence why ive left this comment. Hope you can give some insight. thanks
exact the same problem
I have been using the USB to MAC for remoting shooting on my M50 because the wireless connection to the utility was slow and lagged on live shoot. Now the it doesnt connect with the same USB cable from the camera with the EOS 3 utility. I connected it to my Windows laptop and works perfectly, but not the Mac where I do my editing on.
Do you think when I update to OS13 Ventura that the utility program has not been updated? If so, Canon does not show an upgrade for the EOS3 for this year. Thanks for your help and advise?
I only use Windows, so I have no insights here.
Very useful video. Thank you. Out of interest why do you use Hi-Speed USB (Micro USB) and not HDMI (Micro - Type-D connector)? I ask because I've been advised HDMI (Micro - Type-D connector) is more stable. I've tried both and still have intermittent connectivity. The intermittent nature of the issue is puzzling. Any ideas?
I use USB because the Canon M50 Mark I does not have a clean HDMI signal.
@ Really - it seems straightforward to get a clean HDMI? ua-cam.com/video/CJ9HLexTg5I/v-deo.html
On the Mark I you won't be able to use autofocus. The Mark II does have clean HDMI.
Thank you very much. It was indeed the type of cable or simply bad cables. I tried with 4 different cables then I realized that it might be charge only cables out there for micro/mini USB. Thank you
Glad it helped!
Please help. Canon rebel t5 in OBS only Black screen with eos webcam utility teks no logo
In OBS, deactivate the camera, and the activate it again.
hallo marcus, thank you for your video. Updated firmware on EOS M10, turned off wifi. I get a screen only stating eos webcam utility. no red indicators. please help if you can.
All the solutions I know are in the video.
I'm using Canon EOS 1100D and as it doesn't have the LCD that pops out - I'm unsure what else can I do to fix the low frame rate & laggy footage + the black bars (since I have them introduced on video mode)
Then I'm out of ideas!
Have eos850d , my computer windows 11....i went through everything eos,webcam utility not working.? Is there anu help
All the tips I know are in the video.
Thank you for this video, but could you help me about my problem it shows a similar logo that has a laptop but with a battery logo on top
Try using a dummy battery and an adapter.
I have the following problem: I connect the camera (canon eos 600d) to my pc and it is constantly turning on and off (I hear the mirror and see the screen flashing for a second).
But then once I use the camera using the software, the constant turn on / off disappears and I can use it.
This happens only on one of my computers. When I use the cam on another computer it works fine. What could be the problem?
How weird! One thing I would try is a different USB port. Sonds like a PC problem, not a camera problem.
Fantastic! - But makes me wonder why I had to find the answer on UA-cam instead of Canon providing the answer themselves. I've had so many problems with EOS utility and Canon camera with my Mac, it's a shame I have to keep troubleshooting issues by having to watch a ton of UA-cam videos in order to fix. Thanks for your helpful video!
Sadly, this is one of my most viewed videos. Canon could definitely do better!
great video for real :)
Glad you liked it
I‘ve got an Canon 60D and a new USB Type B cable. My pc recognise the camera and i can even transfer the pictures but at OBS there is just the screen with „EOS Webcam Utility“
Any sugestions ?
If none of the solutions in the video worked, then I'm out of ideas.
Thank you
Thanks for watching!
I have a t6i and there is a USB option and an HDMI option. it has the USB red x doesn't connect and I don't know what to do. Should i get an HDMI to USB cable and see if that works?
If that Canon model supports clean HDMI, then that will give you higher quality. So that could be a good option. But you'll need a capture card for that.
I have the correct data cable but I still get USB red cross camera icon.. Any clues
Hi, I had everything working fine, but after reinstalling the windows the camera does not connect as a webcam. When I connect it just clicks and that's it. In the obs, a black screen appears for a second, and then it says EOS Webcam Utility. There is a computer icon on the camera itself and it transfers files. How can this be fixed?
Seems like maybe other applications are trying to access the camera at the same time. That's where I would check first.
Thanks !
Thanks for watching!
hi, i have a Canon PowerShot SX540 HS, i tried this but didn't work, any suggestions? PLEASEE
I want to use it on obs as webcam but it only shows a black screen
PLEASEE
Is that one of the compatible cameras listed on the EOS Webcam Utility page?
excelente material muchas gracias
Thanks for watching!
Hello. My canon eos M200 shows black bars on the left side and right side and the both top and bottom bars. Is there a way to fix this?
I covered a version of this at 5:30 in the video.
the new sonoma update doesn't work, my camera wont show up on anything but the cannon utility. can you help me with this
That's not a problem I've come across so far.
Thanks a mil! I realize now I have a charging only cable
I'm glad it helped!
if a use a USB multi-connector cable can work?
I'm not familiar with that kind of cable.
I just got a proper micro usb for tethering. It works with EOS utility program BUT it doesnt work or show up on OBS at all when i try to add my canon camera. I dont know what the problem is 🤦🏽♀
Thank you for this video! I have been using my canon 2000D as a webcam for some time now and yesterday, it stopped working all of a sudden without me changing anything on the laptop settings. It just doesn't connect as a webcam, but it connects for file copying or remote shooting with the eos utility. I even downloaded the canon webcam utility and clicked on repair and nothing happened. Is there anything you could think of that makes it not work and my life miserable? :) Thank you so much!
Nothing comes to mind unfortunately.
@ It is unbelievable, but I had to disable the Antivirus!
@@savvaspavlidis7774 Im having this exact problem! it was your anti virus??
@@boldbehaviourlab It's crazy, but that was the only thing to do, while disabling the firewall as well.
Hi, I have the black bars issue, but on the D5600 there's no video icon, tried to scroll on all of them and I always get the image with black bars... Any ideas on how to solve it? Thank you
No I've only used the M50.
For me what did it was changing a privacy setting in Windows 10 which blocks all apps from accessing your camera...
That's a great solution!
you are a fucking god send. NO ONE ELSE SEEMS TO HAVE THIS PROBLEM AND THIS COMMENT LITERALLY SAVED ME. IVE BEN TRYING TO FIX IT FOR TWO DAYS THANK YOU
I use eos web cam utility with my Canon 60d. And the problem is, that eos webcam utility shows me the camera icon with red triangle. Only beta version of webcam utility works normal, but I don't know, mb the current version is better?
I used the beta for a long time. Don't really remember any important differences between the two. If the beta works, go for that one!
@ thx for answer 👍🏻
I have a Canon Rebel T6 and my obs does not recognize it at all. I have downloaded the Eos Utility for my camera but I can only see it inside of the program not with the OBS. Help!! :(
I never tried that model. But the software you need is the EOS Webcam Utility, not the EOS Utility.
Hi Markus,
unfortunately I have an issue in find my EOS camera utility on Zoom app and/or Teams even i have installed it perfectly on my laptop and the live view is working but once i open Zoom or Teams i found no option for choose my canon camera
by the way i have canon 4000D
First of all, make sure it's the EOS Webcam Utility specifically, not the EOS Utility.
If ur using windows 11 make sure to install the windows 10 webcam because there isn't one on the windows 11
Hi, what can I do if Canon EOS Utility works but the application doesn't appear in my video capture sources? Thank you
I dont have EOS utility but I still have this issue number 3 (no access to camera) what might be the reason for that ? But it works all fine on macOS ,issue only on windows
The only reason I can think of is that another application is accessing the camera. Often a restart of OBS Studio also does wonders.
Hello thank you very much for your video. But I have another problem, my zoom doesn't give me the canon utility option. When I open the canon utility itself everything works fine. I see the images from the camera on the computer but the zoom does not give this option to select the canon utility. Could you give me a tip? Thank you very much!
I believe you are confusing the EOS Webcam Utility (which is a driver) and the EOS Utility (which is the application). Try the former and I think you'll e alright!
Ok my zoom says EOS Webcam Utility Beta BACKWARDS. I also run skype and Camtasia and suspect it thinks that one of the applications is running it simultaneously But this is the only one set to use EOS Webcam Utilty
etected via Eos Utility…However Obs, Twitch, YT and Zoom are not detecting my camera… Just says obs virtual camera. Most people get stuck at a Eos Screen I cannot even select my camera. Please help!
Don't use EOS Utility. Use the EOS Webcam Utility instead!
I have a canon g7x mark iii and I can't find the eos software anywhere please help
The updated link is now in the video description.
I've looked through hundreds of videos and forums, trying to figure out why my cam keeps freezing... I have an EOS 2000D where the screen cannot be turned over, so that couldn't have been the issue. In the setting it does not show a version of the firmware so that was weird, and then I realised I hadn't inserted an SD Card, and would you look at that... it works xD
I wanna thank this video for making me consider updating the firmware and because of that realise I have no card in my camera hhaahahah
Excellent result. Thanks for watching my video!
Mine works when I use EOS web utility on PC for remote shooting but when I try to use the M50 for teams or zoom, I get the cable with the red x.
I believe the software for remote shooting is EOS Utility, not the EOS Webcam Utility.
@ I figured out the issue. There are 2 separate downloads, EOS Utility and EOS Webcam Utility. The EOS Utility is the full app and the EOS Webcam Utility appears to be a webcam driver. You need to close the full EOS Utility app for the EOS Webcam Utility to work in Teams or Zoom.
Thanks for the video.
I wasn't using a DATA cable, but changing the cable has now solved the issue.
Excellent solution!
Movie mode helped thx
That's great to hear!
I am having a serious issue with my Cannon EOS M50 that no one seems to have an answer for or even be asking about: OBS does not recognize the camera at all. I try to add a new video device, and my cannon camera is simply not an option. I have gotten different cords and replaced ones that didn't work, wasted my money on that because none of them fix the problem, I have uninstalled and reinstalled several different Cannon EOS M50 utility and webcam utility softwares over the course of the past 2 months, and nothing works. OBS will NOT recognize my camera. I cannot even make it far enough to encounter one of the errors you talk about in this video. I am not sure why this is happening at all, but if you know of any solutions, or if anyone in the comments does, I would greatly appreciate it,
I'm all out if ideas!
I just got the Rebel T100. The camera works as a webcam on google chrome on some sites like "webcam tester". Zoom will recognize the camera but no video shows up. OBS completely doesnt even have the option to select the EOS software as a device. Any help on this would be amazing!
@@jacobryan2731 so i have no clue why this worked for me as far as OBS, but in my EOS Utility software I use, I set it to open on remote shooting by default, and that somehow made obs recognize my camera. That being said your's is not an EOS camera, but it is cannon. So best I can think of is, make sure you get and your required canon software for the camera and keep it up to date, and try messing around with some of its settings like its default open up setting, basically trouble shooting from there, until you get it to work.
@@jacobryan2731 And on more thing, if you can get obs to recognize your cam but still cant see video, of course do what he said in the video and make sure you close out your canon utility so the video feed is not sent there instead of obs, but also that didnt work for me consistantly, so I closed out any other running applications I could in my task bar (such as elgato sound capture and nvidia settings) and that seems to have the connection working 100% of the time now. That is if you run into the same issue of not recieving video to obs after you get it as a device in obs
I have the same issue with an EOS RP
Thanks! The problem i have is that the camera every 20 min. (Aprox) turns off atomatically. I have to restart it manually
I cannot seem to get my Canon Rebel SL2 to work and it is driving me absolutely nuts. Perhaps you may be able to help
I have installed, uninstalled, and reinstalled both the Eos webcam utility, and the Eos Utility compatible for my camera model on windows 7 (which in my research windows 7 OS is compatible)
I make sure to close Eos Utility when OBS is open
I have turned wifi off
Updated camera to the most recent Firmware
I set resolution/fps to default in obs
I have completely uninstalled other applications such as zoom, skype, and turned video functions off within Discord
I have even gone as far as to allow firewall permissions for certain files located within the EOS webcam utility application
I ordered a proper USB cable that connects my camera to computer and allows data transfer
I have tried both the lcd display in the open and closed position
I have tried connecting to different usb ports on my computer
I have both a memory card and battery installed (battery is original canon battery that came with camera)
I have watched about 20 other youtube videos, completely read canon's troubleshooting and Eos webcam setup pages, and still nothing
After taking all of these steps, and plugging in camera to proper usb: All i seem to achieve is that the camera LCD displays that it is connected to the computer properly
But upon opening obs, i continue to see the Grey/black "EOS WEBCAM UTILITY" screen.
What am i missing? I feel like i have tried every known fix/precaution/setting possible.
If I remember correctly, the production release of the EOS Webcam Utility doesn't work in Windows 7. Try to find the beta version; that one worked for me.
I’m with Matthew. I feel I’ve tried everything except I’m running windows 10 with an SL3. Any tips?
my camera wont even show when i go to select which camera I want to use for my stream, I tried everything and it seems that my computer wont even recognize the camera, I just recently used my camera before I updated my computer, then once I updated it, It failed to recognize my camera to begin with what do I do !!!
I never had that particular problem.
The problem I'm experiencing is that I don't have the EOS Utility installed, only the Webcam one. In Streamlabs, there is no red triangle, but it just says EOS Webcam Utility. My camera appears in my task manager for me to transfer files, and I can't find any way to close anything to get it to work as my webcam. Is there something I might be missing? I searched my Task manager, all the places where an app icon might appear. I really don't see any other utility installed.
If I remember correctly, the beta version of the EOS Webcam Utility had no icons, just text. Is that the one you're using?
@ The version I downloaded doesn't have Beta in its name. It appears as EOS Webcam Utility.
@ I believe so. In Device Manager, my camera is listed under Poratable Devices and not under Cameras. And I never installed EOS regular Utility and cannot find it anywhere. But something is clearly using the camera for it be not appear as a webcam.
What if I have just the "EOS WEBCAM UTILITY" photo with no usb connector and red X or no camera with red triangle, just the name and the black thiungs on the sides? I cant make this program to work
Not sure about that one. I put all the tips I know into the video.
I have the same problem...i do not know how to solve it....do you get an solution
wel when i select te eos webcam utility as webcam in discord notinh happens its just black even when my camera is of
Thanks for watching though!
@ i think i found it a other aplication is using the utility but i cant seem to find which one
@ do you know a fix for it i still didnt figure it out
Also if you get the cable error at 1:36, make sure the camera is in video mode and didn't turn itself off. Sometimes I even had to unplug and plug the cable back in too.
Great tip!
Canon EOS utility is just not showing up for me at all. camera is showing the connected to desktop image but No matter what software I use, OBS, Zoom etc... I simply cannot find EOS Webcam Utility.. have reinstalled about 5 times and it still does not show up.
In your comment you mention both EOS Utility and EOS Webcam Utility. These are both different. The first place I would check is to see if you're installed the right one.
@ sorry I meant webcam utility 😅 but either way I can’t find it anywhere at all.
I got the USB with the red X, the camera works in discord but not in OBS ( shutting down discord doesnt solve the issue)
That's not a problem I've come across so far.
can someone please talk about this for mac?
I don't use a Mac myself.
ohhh boy . thx
Thanks for watching!
What I have is the laptop icon on my camera screen.
And none of the solutions helped? Sorry to hear that!
Found a fix not mentioned for it not working in obs. If you have the eos webcam utility logo pop up in obs with no other icons on it then what you need to do is delete every video capture source in obs and re add one
Great solution!
What about fixing inverted camera
If you mean inverted as in mirrored, that's usually something you can change in the software you use access the webcam. Like Zoom for example.
It’s upside down as in inverted I couldn’t see anything in the camera to change it
Or #6: EOS Webcam Utility says successfully installed, but no where can you actually find it. (It's not listed under video capture devices)...
That's a new one!
@ Yeah I can't find it either. Running Big Sur macbook with M50 Canon... any tips? Best,
@@Boissinova I got nothing on that one, since I don't use a Mac.
Eos Webcam utility is not an app. It is a driver. It won't show anywhere in program list. If you want to see it and check if it is working fine, go to *Device manager* - then under *Cameras* , if it is installed properly, it should be visible there and to check if it's working properly double click on it.
The "no access to camera" solution presented here does not work. On some computers, even with the EOS Utility removed (or never installed), the dreaded screen appears.
Thanks for watching anyway!
For me the EOS webcam just doesnt show up in apps like zoom
That's too bad. I haven't experienced that problem.
I use m50 mark ii and on my Zoom call screen saw Eos Utility webcam with red x. And I hdmi
This solution is not relevant for HDMI connections, only USB.
Still no working here, in webcan utility its work, but in obs or zoon never, even close all other apps
When you say it's working in the EOS Webcam Utility, what do you mean?
@ works in utility app, the canon aplication that i can take pictures and other things, but i alredy close the app, reinstal, and never worked in zoom or OBS. 😕
@@marcospraca8243 The EOS Utility app is not what you need for the webcam. Rather, you need the EOS Webcam Utility driver.
@ exatly, i installed it, in zoom i can see the logo “eos webcam” but i have no image
I did all the steps and nothing works for me. I don't know what to do! A pc icon shows on the camera, but nothing happens on OBS, google meet or zoom. EDIT: I found out the 1.2 software version or above simply won't work with my canon 80D. I then installed the 1.1 version and it worked perfectly!
That's too bad. Thanks for watching anyway!
@ Hi, thank you for responding. I found out the 1.2 software version or above simply won't work with my canon 80D. I then installed the 1.1 version and it worked perfectly!
@@joaojuca Hi! I'm also having issues with 80D, have you rewerted firmware back to 1.0.2 or Web Cam software to 1.2? I see that current web cam version is 2.0. Where did you find older one? I have also updated firmware to 1.0.3 before trying this... Camera LCD is showing PC icon, and camera feed on PC is just letters "eos webcam utility", nothing else.
@@alen4945 Hey man, I'm glad to help. My 80D has the lastest firmware (1.0.3). The EOS Webcam Utility is the 1.1 version (the only one that worked), I simply typed "eos webcam utility 1.1" on google and that lead me to a Canada Official Canon website. That should be it. Good luck!
Disabled wifi worked for my canon 750D
Thanks for watching!
I wish we could get HD out of my T7i I’m so angry with Canon I bought a Sony A6600 to replace it as my primary camera
Does the Sony A6600 give you HD over USB?
@ I’m using an Elegato capture card to get full HD or 4K from the Sony’s Clean HDMI output. A friend swears he gets clean HDMI out of his T7i but I have to disable autofocus to have it. Which is a huge hassle. I can now get USB video from the Canon using the EOS webcam. But it’s pretty low res (1024 x 766) compared to even my web cameras
Missed one that I just had to address. Firmware update!
Ah yes, I talked about that at 1:10 in the video!
Tengo una T6i y la que me sirvió fue el comentario de la gente de apagar el wiFi/ NFC. Gracias
Thanks for watching!
i had the number 2
Thanks for watching!
No matter what I have done the Eos webcam Utility for the T6i DOES NOT WORK PROPERLY The problem is a lack of sync between the camera and audio.
I tried all recommendations and still the problem persists. I also discovered using an HDMI capture device I have the same problem.
I am going back to my trusty Amazon $30 ( Canadian) webcam which as an mike attached.
Bottom line, I cannot be bothered screwing around with such a defective product and instrutions that did not incled many things I had to do just to get an image on my PC.
As usual tech is B.S. looks t me as if the camera speed is too slow to work with the PC.
That's correct, there is no audio over the USB cable. I always use a separate USB mic when I stream or record with this setup.
Every video I have seen says the same fix for black screen but none of them work and it just feels like it is bogging down search at this point preventing people from finding the other answers.
Thanks for watching anyway!
Number 6: Microsoft does Microsoft stuff. I mean with skype, literally everything worked, I once accidentially streamed a channel from Tuner card. But now teams tries to take over everything from a device and likely fails, e.g. with some bluetooth headsets or now with my camera that worked with teams on a different computer. The hint on obs Studio solved my problem., I enable the virtual stream and open it in teams.
The solution is often OBS Studio!