I have the storm ready and it took about 15 minutes to do the setup, and it showed a weak connection. I had it by a window, so I left it and 2 days later I got a strong connection after a restart. Works great, but you need to have patience.
it's kinda like the 5g wireless modems that tmobile and verizon are pushing for the home internet but it only works for 4 hrs but what if you have a generator outside and you run a extension cord to the router will you have to charge it up first and then unplug it or can you use it forever as long as it is plugged in
**edit: read comments below for update** I was told by an in store xfinity rep that it's not really "unlimited," you have unlimited data within a 4-hour block of time starting from when the outage occurred. So, if you still have power, but your internet line gets damaged in a storm, you won't have unlimited data for days, it's just 4 hours total, per outage incident. So this product is useless for me. We had a bad ice storm and a tree fell on our cable line. we still have power, but have been without internet for going on a week now.
@@sly2792004 I have an update for you. I asked another instore rep, he ended up calling his tech line for information on it. That guy ended up saying the opposite. It is unlimited and the only limitation would be the battery if there were no power. I ended up just keeping it hoping the first guy got their notes wrong. It's still a mixed bag for me, it's actually helped once during a non-weather-related outage when we had to have our cable reran from the house to the outside pole. But last week we had a random disconnection at midnight for maybe 30 minutes, and the storm wifi never kicked in. *shug* There is really no way for me to personally verify its truly unlimited without a longer than 4 hour outage ;D
That agent was unfortunately incorrect. When your power is out, the unit will run to you 4G LTE data at maximum speeds of 30mbps, however the data you use while connected is unlimited. The “4 hours” is from the battery backup itself.
I got mine today I connected it correctly. It says it’s activated but it’s not working. What am I doing wrong? I’ve unplugged it. The battery life is at 17% and it will not go up from there and there’s no lights on the device.
You did everything correctly. The device will restart couple of time on its own and then connect correctly. On average, people are saying it take 15 mins+. Let it charge and leave it, it will kick in :)
I would let it drain the battery and leave it unplugged so that it can deplete the battery completely. Then I would plug it back in, praying and hoping in the meantime
@BorisKaraman Kansas City metro area. I seriously doubt Xfinity works perfect in all of California. The company has won the "worst company in America" title twice and has been in the top 3 an additional 5 years.
@@BorisKaraman Are you kidding. I live an hour outside of Sacramento and have experienced up to 72 hours without power and without Comcast internet service. Comcrash is useless when PGE goes down around here. So please put up or shut up.
Mine did not connect right away either… I did turn it off completely, unplugged, and even changed the location - it then worked after a while… patience 🔋
so im trying to set mine up, first thing I noticed in set up is it never asks me if the lights are blinking. I have only 6 steps instead of 8 steps. i have been at this for 35 minutes now and nothing..
@@BorisKaraman ive restarted 3 times and it never asks. i get to the point where it says to keep my phone close with bluetooth on. and it just never goes anywhere
I refuse to opt into 5G. My phone is proudly 4G AND it has a 3.5mm port! So for me, the storm ready set up is tiptoeing into 5G leaving my phone for emergencies.
@@thegolflife7565 Exactly! I guess for those who work from home, an additional piece of mind of having both the backup power and the storm ready WiFi is a must :)
It’s a marketing approach, Xfinity is making money making it sound like we will have internet connection regardless of the weather but yes, most of us have hotspots so… 🤷♂️
I have the storm ready and it took about 15 minutes to do the setup, and it showed a weak connection. I had it by a window, so I left it and 2 days later I got a strong connection after a restart. Works great, but you need to have patience.
Awesome video thanks. My buddy gave me this because I live in the sticks and have frequent power outages.
I hope you benefit from it fully 😉
You’re a life saver honestly I thought I got a faulty storm box but it just does that for everyone who doesn’t have the mobile lines with xfinity
it's kinda like the 5g wireless modems that tmobile and verizon are pushing for the home internet but it only works for 4 hrs but what if you have a generator outside and you run a extension cord to the router will you have to charge it up first and then unplug it or can you use it forever as long as it is plugged in
**edit: read comments below for update**
I was told by an in store xfinity rep that it's not really "unlimited," you have unlimited data within a 4-hour block of time starting from when the outage occurred. So, if you still have power, but your internet line gets damaged in a storm, you won't have unlimited data for days, it's just 4 hours total, per outage incident.
So this product is useless for me. We had a bad ice storm and a tree fell on our cable line. we still have power, but have been without internet for going on a week now.
thanks saves me time and money. been having lot of planned and unplanned outages from xfinity as of late and was hoping this would help.
@@sly2792004 I have an update for you. I asked another instore rep, he ended up calling his tech line for information on it. That guy ended up saying the opposite. It is unlimited and the only limitation would be the battery if there were no power.
I ended up just keeping it hoping the first guy got their notes wrong. It's still a mixed bag for me, it's actually helped once during a non-weather-related outage when we had to have our cable reran from the house to the outside pole. But last week we had a random disconnection at midnight for maybe 30 minutes, and the storm wifi never kicked in. *shug*
There is really no way for me to personally verify its truly unlimited without a longer than 4 hour outage ;D
@sly2792004 where do you live? Just curious since you have been having a lot of outages…
That agent was unfortunately incorrect. When your power is out, the unit will run to you 4G LTE data at maximum speeds of 30mbps, however the data you use while connected is unlimited. The “4 hours” is from the battery backup itself.
@conwilcon967 awesome! Thank you for clarification :)
So you use this in addition to your current router, not as a replacement? I just opened mine and was mad confused but this makes more sense
Yes, this is in addition in case when the main router is down.
So what happens if you plug the little transformer into a
UPS of the sort that you would use to power a computer
during outages?
🤔
I got mine today I connected it correctly. It says it’s activated but it’s not working. What am I doing wrong? I’ve unplugged it. The battery life is at 17% and it will not go up from there and there’s no lights on the device.
You did everything correctly. The device will restart couple of time on its own and then connect correctly. On average, people are saying it take 15 mins+. Let it charge and leave it, it will kick in :)
My gateway is in the garage. Where is the best spot to put the storm ready.
Xfinity states “between 5 and 30 feet from the Xfinity Gateway” and preferably by the window if you have any in your garage.
@@BorisKaraman no window. Ill try putting it near garage door. Thank you
Thanks for the video and your time 😎👍
Now mine on the app shows my battery backup is “unable to charge”. Have you encountered this?
Same! I unplugged the unit, let it sit still for a bit, plugged it back in and it was fine 🤦♂️
@@BorisKaraman I’ve done that. A couple times actually
And the outlet has power? 🤔just double-checking
@@BorisKaraman it does. I have something plugged into the other plug
I would let it drain the battery and leave it unplugged so that it can deplete the battery completely. Then I would plug it back in, praying and hoping in the meantime
Xfinity doesn't need a "Storm Ready" system, they need a "Our coax service sucks and always goes out" system.
Really? Where do you live that you experience bad service? Xfinity works perfectly in Cali 🛜
@BorisKaraman Kansas City metro area. I seriously doubt Xfinity works perfect in all of California. The company has won the "worst company in America" title twice and has been in the top 3 an additional 5 years.
@Billy.80 good to know 😂 I guess I’m blessed, it works in the capital perfectly 👌
@@BorisKaraman Are you kidding. I live an hour outside of Sacramento
and have experienced up to 72 hours without power and without Comcast
internet service. Comcrash is useless when PGE goes down around here.
So please put up or shut up.
@robertmontgomery3892 I’ll put up in hope that it will het better in your area 🗼
How good is it the question ⁉️
That is a question we are all asking since it’s so new 🛜
Is Verizon network
I took my when traveling all states work
It works in Houston and New Jersey
Thank you for clarifying 😉
helpful vedio! Thanks a lot
Not sure of anyone else has had this issue but it's been hours and it still says trying to connect
Mine did not connect right away either… I did turn it off completely, unplugged, and even changed the location - it then worked after a while… patience 🔋
How long do u charge the battery for
Initially it’s over 6 hours but then it charges pretty fast if ever depleted
Is it ok I leave it 2nd floor by a window? My main router is at 1st floor.
I would think it’s OK. Try it and let us know :)
@@BorisKaraman it did work..
so im trying to set mine up, first thing I noticed in set up is it never asks me if the lights are blinking. I have only 6 steps instead of 8 steps. i have been at this for 35 minutes now and nothing..
If it didn’t ask, it could be a glitch… I would start the activation process from zero gain. But it does take a long time to set it up though
@@BorisKaraman ive restarted 3 times and it never asks. i get to the point where it says to keep my phone close with bluetooth on. and it just never goes anywhere
Ugh… that sounds like a call to a customer service representative 📞
I refuse to opt into 5G. My phone is proudly 4G AND it has a 3.5mm port! So for me, the storm ready set up is tiptoeing into 5G leaving my phone for emergencies.
Fair 📶
Is it worth $9/month?
It probably is for those who loose connection a lot. It is not for me as I’ve got solar now and have power all the time…
@@BorisKaramanYea I have battery backup, generator backup. Not sure I understand the advantage to this as opposed to the 5G hotspots from our phone…
@@thegolflife7565 Exactly! I guess for those who work from home, an additional piece of mind of having both the backup power and the storm ready WiFi is a must :)
I could get that or att fiber 1 gig speed
How good is ATT fiber? It’s not available in my area…
So this isn't a wifi extender
Correct, it is not.
It is a storm Wi-Fi so say the power goes out you’ll still be connected, but you can use ethernet with it too, and it has wireless Wi-Fi to
Interesting cause the box it comes in says it extends WiFi
@KingMarc3us doubt it :)
i thought it was going to replace the modem they gave me
Nope. It’s an addition to the modem for the times of electricity outages 🪫
@@BorisKaraman what's the passpoint mobile in the network list?
@AndrewPhillips-xp6dy xfinitywifi
@@BorisKaraman it's supposed to be a range extender how do you connect to it?
@AndrewPhillips-xp6dy it is not a range extender :) Xfinity sells their pods to extend the range
What is the point of this when we have 5G hotspots built into our phones?
It’s a marketing approach, Xfinity is making money making it sound like we will have internet connection regardless of the weather but yes, most of us have hotspots so… 🤷♂️
my phone only gets 2 gb of hotspot. so that give me whopping 20 mins of internet a month
@@sly2792004 🛜🤦🏻♂️
Hotspots are not always guaranteed on cellular devices so yeah this storm ready is definitely great for backup ❤😊
Bandwidth on mobile phones aren't good enough to do most streaming and gaming at 4k
The lip smacking is next level annoying
🫦🤣