Expert Panel Discussion -Leveraging Design Thinking in HR

After 2 years of dealing with Covid 19 & its limitations, organisations are adopting new working models. Wherever possible, organisations and employees prefer a hybrid model. A hybrid work model provides employees with greater flexibility and the option to work from home or anywhere they can be productive.
Considering this dynamic and changing environment, Design Thinking can be used as an innovative approach that will change the way HR teams deliver value, organise work and find new-age solutions for their workforce. It casts HR in a new role, from a “process developer” into an “experience architect”, hence leveraging the power of user-centricity and creating sustainable hybrid work solutions.
Outcomes
• Design innovative and personalised hybrid work routines ensuring talent engagement
• Understand hidden needs for all stakeholders and translate them into sustainable solutions
• Leverage the power of collaborative thinking to create in-housework solutions
• Integrate the hybrid work model, business objectives and employee needs.
Coverage
• A new hybrid working model and its impact on business
• Empathy techniques to gather meaningful stakeholder insights
• Mechanics of collaborative participation and creating innovative and business-relevant solutions
• Power of storytelling and use of emotions to demonstrate rich stakeholder experiences
• Mapping of hybrid work needs to employee and customer needs
• Strategies for enhancing readiness for a Design Mindset within the teams.