Hello. I have a question. I had a backup camera on my H2. After a year the screen would intermittently go black. The next day or later in the day it would be working again. It kept doing this. So I had someone replace the backup camera with a brand new camera. It worked for a week and start doing the same thing. I took it back in. He looked at it. Didn’t see anything wrong. Eventually I had him replace the new camera. It did it again. I got rid of the hummer for 2017 Ford F-150. Without the backup camera. I’m looking to get one. Is there something in vehicles that can make the camera intermittently have a black screen?
That could be a myriad of possibilities. But my first guess would have been a bad connection with the fakra and the radio board. Over time the solder starts to degrade and the connection gets loose. That's just a guess. I would have suggested sending your radio to our repair department. They could have diagnosed the radio and repaired it. We have 2 GM repair specialists that are members of our repair team. You can find a backup camera for your 2017 Ford F-150 at the link below: www.infotainment.com/collections/all/products/2015-ford-f-150-tailgate-handle-backup-camera-kit?variant=41762723399 You can talk with one of our tech advisors at 855-636-6287. They can answer your questions in more detail.
Anyone knows where I can get the harness with the RCA? I got the camera programed and tried using the wiring at the back(prewired) but couldn’t get the camera signal. I think somewhere the wires are unfinished
I zip tied the cables to my driveshaft to make a straight shot to cabin.
Is there concern that the cigarette light plug is a constant power source rather than using like a reverse signal?
Hello. I have a question. I had a backup camera on my H2. After a year the screen would intermittently go black. The next day or later in the day it would be working again. It kept doing this. So I had someone replace the backup camera with a brand new camera. It worked for a week and start doing the same thing. I took it back in. He looked at it. Didn’t see anything wrong. Eventually I had him replace the new camera. It did it again. I got rid of the hummer for 2017 Ford F-150. Without the backup camera. I’m looking to get one. Is there something in vehicles that can make the camera intermittently have a black screen?
That could be a myriad of possibilities.
But my first guess would have been a bad connection with the fakra and the radio board. Over time the solder starts to degrade and the connection gets loose.
That's just a guess.
I would have suggested sending your radio to our repair department. They could have diagnosed the radio and repaired it. We have 2 GM repair specialists that are members of our repair team.
You can find a backup camera for your 2017 Ford F-150 at the link below:
www.infotainment.com/collections/all/products/2015-ford-f-150-tailgate-handle-backup-camera-kit?variant=41762723399
You can talk with one of our tech advisors at 855-636-6287. They can answer your questions in more detail.
Anyone knows where I can get the harness with the RCA? I got the camera programed and tried using the wiring at the back(prewired) but couldn’t get the camera signal. I think somewhere the wires are unfinished
Try our knowledge base. Someone may have the info you're looking for.
desk.zoho.com/portal/infotainment/en/kb/infotainment
I don’t have the grommet. What to do?
If you purchased the kit from us, contact support at 855-636-6287, they can assist.
I install this on my 2017 F150. The genie is blinking red 14 times. What should I do?
Contact our support team at 855-636-6287.
would this kit work with a pioneer head unit?
Let me check. Do you have the Vin of your vehicle that I can use to verify?
Anyone have a link for the "EZDC" wire harness or whatever it's called?
Here you go: infotainment.com/shop/interior-accessories/wiring/u-intezdc/
Could the ford dealership active the back up camera if I don't want to spend the 200 on the genie?
If you purchase from us your kit will come with a programmer
@@Infotainment_nav There is a $200 difference between the kit with the genie vs the one without.