Easy fix for Spotify's black screen when opening mac app

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  • Опубліковано 25 гру 2024

КОМЕНТАРІ • 397

  • @OzanErenBilgen
    @OzanErenBilgen 10 місяців тому +28

    It's 2024, and this bug isn't fixed. That's a shame for the Spotify engineering team! Thank you, Josh.

    • @Stivaka
      @Stivaka 9 місяців тому

      2024, yeah but it wasn't fix for me Josh done the job spotify should give him 5 years free premium

    • @SPSquirtle
      @SPSquirtle 3 місяці тому

      started 2 years ago for me, embarrassing

  • @strellson2011
    @strellson2011 10 місяців тому +7

    Life Saver, super simple fix for an annoying problem that spotify should have fixed a long time ago

  • @NeilStevenson
    @NeilStevenson 3 роки тому +32

    I've been trying to fix this for weeks, uninstalling, reinstalling etc. Watched your video, very simple, followed the instructions and it's working again. Thanks loads !

  • @TheJason118511
    @TheJason118511 3 роки тому +31

    Dude, thank you ! I use Spotify every day and this only started this morning. Really did NOT want to re-install, your solution works perfectly :D

  • @TenaciousD872
    @TenaciousD872 Рік тому +13

    you sir are a saint. this issue has been plaguing me for ages and you solved it for me in a minute. Thanks!

  • @t3hfonz0h
    @t3hfonz0h 2 роки тому +5

    YES!!!!! THANK YOU! Omg how frustrating. I've been dealing with this for months and have had to use the webpage player for Spotify. Having completely cleaned it off my computer, reinstalled a bunch of times, looked elsewhere online to no avail. What an easy fix. Really appreciate this!

  • @lalaleo_lol
    @lalaleo_lol 10 місяців тому

    The app hasn’t been doing anything but giving me that screen for the past 3 weeks and I was this close to losing hope, but then I saw your video and did exacctly what you did. Now Spotify is up and running again thanks to you!!!

  • @devil15087
    @devil15087 3 роки тому +5

    I had black screens out of the blue for almost 2 weeks and I couldn't figure out why despite deleting the app & reinstalling it countless times, even updated my OS but it was no use. Your vid has solved my problem, thank you so much!

  • @vluxe813
    @vluxe813 3 роки тому +3

    omg you're a literal lifesaver, I've been stuck with that black screen for months now, but found no method that worked. THIS HELPED SM TY

  • @sachithiyengar4778
    @sachithiyengar4778 3 роки тому +34

    Easy and straight to the point. Thanks so much for your help.

  • @jamesaita
    @jamesaita 11 місяців тому

    All UA-cam video tutorials should be this direct and to the point. Nailed it.

  • @Blackout.bb6
    @Blackout.bb6 Рік тому

    Reinstalling Spotify didn't even fix the issue for me smh.. Thank you for the this video because it was straight forward and straight to the point 💯

  • @itsemmaax
    @itsemmaax 10 місяців тому

    Deleted and redownloaded the app 3 times before finding this video! Life saver thank you v much!!

  • @xinruidu9559
    @xinruidu9559 Рік тому

    Wow! Worked like magic. After trying to reinstall the app and restart the laptop, this finally fixed the app. Thanks so much!

  • @ninjasuperstar88
    @ninjasuperstar88 2 роки тому +1

    Thank you so much for this video. Spotify was working early and then randomly did this. I could still control it from my phone but couldn’t get it to show up. As soon as I followed your video it came back. Thanks again!!

  • @m7md5540
    @m7md5540 10 місяців тому

    I had a black screen for a year, literally. Just gave up on it till today I had some energy to fight back. Thanks.

  • @BobbyPowers
    @BobbyPowers 11 місяців тому

    I had tried several help articles online and none of them had worked, but your video did the trick! Thank you so much!

  • @fernandolobo3418
    @fernandolobo3418 Рік тому +2

    I appreciate you sooo much dude. Tried everything to fix and nothing worked. Solved it with this quick video, straight to the point. Much love!

  • @MikeWelshVideo
    @MikeWelshVideo Рік тому

    God Bless you! I have been troubleshooting this for far longer than I would like to admit. Tried opening up the code and tweaking it, redownloading, and just about everything. I feel silly for not checking this. Thank you thank you thank you!

  • @russellbowden583
    @russellbowden583 3 роки тому +4

    One of the few videos that gets to the point and works. Well done and thanks!

  • @sTw198219
    @sTw198219 Рік тому

    Thank you so much!!! Every couple of months I come back to this video to remember what to do. Thank you!!

  • @angybluesky888
    @angybluesky888 3 роки тому +6

    Thank you loads!!! I was really worried, so truly grateful that you used some of your time to record this video! :)

  • @Cloner95
    @Cloner95 2 роки тому

    Was searching over 30 minutes for a solution and you solved it in less than 30 seconds thank you!

  • @johnn6699
    @johnn6699 2 роки тому

    THANK YOU! every other "solution" was a dead end. this is the only thing that resolved the issue.

  • @zssee
    @zssee 2 роки тому

    Sending you a virtual beer! Only because i'm halfway around the world. You saved me!

  • @d.d.sherinnford4728
    @d.d.sherinnford4728 10 місяців тому

    Thank you! I've been struggling with this for days, and am so happy to have a quick and easy fix!

  • @moonglade_motel
    @moonglade_motel 3 роки тому +1

    Thank you so so much! I've had this issue consistently for the last couple of weeks. even when deleting the application and reinstalling this was still an issue. thanks so much for helping me solve it!

  • @BrandingBuff
    @BrandingBuff 2 роки тому

    Thanks, I went and reinstalled it twice and was still doing the black screen. This worked ! 👍

  • @The1337Robot
    @The1337Robot 10 місяців тому

    2024 and this bug still happens. Thank you!

  • @devonhritzuk5260
    @devonhritzuk5260 Рік тому

    Thank you this quick-and-to-the-point fix, you have saved me many hours of trying other solutions that never work 🙂

  • @BlackDrumm3rKid
    @BlackDrumm3rKid 2 роки тому

    Thank you! I've been dealing with this issue for months and Spotify forums were no help.

  • @alma8208
    @alma8208 3 роки тому +1

    THANK YOU SO MUCH UR A LIFE SAVER DAMN. i was stuck with this glitch for more than over 4 months i was rlly scared so this video rlly helped honestly

  • @sTw198219
    @sTw198219 3 роки тому

    Thank you SO much! I've gotten the same error every few weeks. Very annoying. Thanks for this video! Man, I wish Spotify took care of this problem for us.

  • @nolawiheirseifu8681
    @nolawiheirseifu8681 3 роки тому +2

    This was exactly the issue I had and it resolved it for my MAC, so thank you Josh H.

  • @naomani
    @naomani Рік тому

    Thank you so much! Took 3 minutes after trying to figure it out for about an hour.

  • @hannad4957
    @hannad4957 11 місяців тому

    Thank you for this video! I've been having this issue for months and this video was so straight forward. May both sides of your pillow be extra cold! :)

  • @sitwithanna
    @sitwithanna 2 роки тому

    OMG THANK YOU!!!!!!!! It's been a long time since ive had access to spotify on my mac. you're my hero

  • @livtone9407
    @livtone9407 3 роки тому +2

    I tried to do this, but everytime i reopen spotify, the "prefs" file is reinstalled?

  • @tiffanyyeh4479
    @tiffanyyeh4479 3 роки тому +4

    What if the "prefs" keeps popping up when you open Spotify?

    • @mayavallee3821
      @mayavallee3821 3 роки тому

      me too!!!! Did you ever find a solution? This is so annoying

  • @b.renenorman2965
    @b.renenorman2965 6 місяців тому

    Your fix still works! Thank you Josh

  • @Stivaka
    @Stivaka 9 місяців тому

    Just came to say that you are a super cool dude hope you get what you wish for ! thank you Josh!

  • @boonewong1453
    @boonewong1453 Рік тому

    So many video or articles on this subject. Yours in the best! Thanks Man. Appreciate it.

  • @JeremyTripp87
    @JeremyTripp87 Рік тому

    My hero! This issue was so annoying. Appreciate the vid.

  • @kaitlynramirez545
    @kaitlynramirez545 2 роки тому

    Thank you! I've not been able to use Spotify for a couple of months now on my computer and this worked!

  • @trollfor4562
    @trollfor4562 Рік тому

    Oh wow... Over a year I had this problem and now I found this;D Thanks.

  • @pdten100
    @pdten100 3 роки тому

    Amazing !!! It works. I spent most of the day trying other fixes I found on the web. This was so easy. Thank You
    Mac mini M1 with macOS 12.1 Monterey

  • @MEDANNY20
    @MEDANNY20 11 місяців тому

    Thank you this works! So glad to have it back its being about 2 months without it

  • @matthewroberts5861
    @matthewroberts5861 2 роки тому

    LIFE SAVER! had a different issue where it showed a black screen every time and it fixed it! Thanks!!

  • @zoemartin5901
    @zoemartin5901 10 місяців тому

    OMG thank you! Saved myself the cost of a new Mac as I thought my ancient one was the problem. LOL!

  • @skylarvanjoolen799
    @skylarvanjoolen799 Рік тому

    Thank you so much for this! That black Spotify Screen was driving me Crazy.

  • @TheStevenpachan
    @TheStevenpachan 3 роки тому

    Thank you, this worked for my Mac. I never would have figured this out.

  • @minimango929
    @minimango929 11 місяців тому

    Great video, Still works just updated my 2020 Macbook Pro M1 to Ventura 13.5.1 and had this issue but now resolved!

  • @patricktran1520
    @patricktran1520 Рік тому

    holy shit. this worked for me after I tried so many different things! Thank you dude

  • @d3ath1nsuranc3
    @d3ath1nsuranc3 2 роки тому

    damn this actually worked wtf. i had been using the web player after this had happened and was really frustrated. tysm

  • @Alyssa-ti5dj
    @Alyssa-ti5dj Рік тому

    you are god sent. i truly thank you for your service by posting this video

  • @burcuguney2344
    @burcuguney2344 3 роки тому

    Thank you so much I’ve been struggling for about a week to open it your a life saver istg

  • @meat_crumbs
    @meat_crumbs 2 роки тому

    thank you so so so much for this, my spotify has been blank for the past 3 months and i had to resort to soundcloud

  • @georgeganikserotiefages527
    @georgeganikserotiefages527 2 роки тому +1

    You're a GOD! Thanks, i had my spotify app black for months!

  • @raikwerner2520
    @raikwerner2520 3 роки тому +2

    It resolves my issue but every time I close Spotify and try to reopen it the problem is there again. So I have to delete the file everytime again, when opening Spotify. is there any fix?

    • @bloatedninja
      @bloatedninja  3 роки тому

      Mine doesn't reset every single time (typically), but there are certainly still issues that need to be addressed. It isn't a long-term fix, unfortunately. It just gets you in when you otherwise can't.

  • @johncaptain5151
    @johncaptain5151 2 роки тому +1

    Just here to say that worked for me. Thank you for the video.

  • @munozamayrani3
    @munozamayrani3 Рік тому

    @Josh Horneck How did you figure this out? This seems like such an obscure fix

  • @bmoorak
    @bmoorak Рік тому

    Brilliant solved my problem straight away unlike the other videos

  • @iamador
    @iamador 10 місяців тому

    You made my day! I had tried everything to fix this problem. Thanks a lot!

  • @Gilbarwaters
    @Gilbarwaters 26 днів тому

    Good video and to the point.This is how it always should be, direct to the issue. Thanks! This fixed it.

  • @ChristofUnterberger
    @ChristofUnterberger Рік тому

    This works as long as you quit the App or restart your Mac, so actually you have to go through this annoying routine each time you relaunch the Spotify app, at least here on my Mac.

  • @saintaraujo8904
    @saintaraujo8904 Рік тому

    Thanks Bro ! just fixed it for my girlfriend and now she loves me again !

  • @GerardoBarrera
    @GerardoBarrera 3 роки тому +2

    Por fin!!! despues de ver muchos videos y meses sin Spotify en mi laptop, con ese logró funcionar, gracias!

  • @buybybethan
    @buybybethan 2 роки тому

    AMAZING! ive been listening to Spotify on safari for weeks because i couldn't fix this problem lol

  • @maxmsdm4653
    @maxmsdm4653 3 роки тому

    Thank you man! very helpfull. quick question, how did you close spotify with your keyboard?

  • @nickwagner6389
    @nickwagner6389 Рік тому +1

    Hugely helpful. Thank you for sharing, and being straight to the point!

  • @fuzzystudio2313
    @fuzzystudio2313 Рік тому

    omg, you're a life saver THIS IS THE MOST ON POINT FIXER! thanks a ton!

  • @togetherbewell
    @togetherbewell 3 роки тому

    Thank you so much! I couldn't find anything helpful anywhere else online. This video fixed the problem!

  • @polgraciaabilla1292
    @polgraciaabilla1292 3 роки тому +9

    Hi! I don't have the spotify directory on application support. I reinstalled again and this keeps happening, any idea?

    • @mrdeafa25
      @mrdeafa25 9 місяців тому

      Im the same. Did you solve it?

  • @georgiahudson6982
    @georgiahudson6982 3 роки тому +1

    THANK YOU SO MUCH! actual life saver, this has been going on for months with me now and this has fixed it finally! Thank you so so so much!! ❤️❤️

  • @Talamasca
    @Talamasca 11 місяців тому

    Still works in 2024 thank you so much!

  • @ayumimhm
    @ayumimhm 2 роки тому +1

    didnt work for me. im still stuck on the same black screen :(

  • @seshigcreative
    @seshigcreative Рік тому

    My man. Absolute hero.

  • @nicomartinez_
    @nicomartinez_ 3 роки тому

    you sir have saved my life. thank you very much

  • @adeela.b
    @adeela.b Рік тому

    Thanks for this! Nothing else has worked and this was so straightforward :)

  • @nadaanane380
    @nadaanane380 Рік тому

    thank u sm. it worked easy and simple. u gained a new subscriber

  • @neztx9688
    @neztx9688 3 роки тому +1

    thank you so much!!! ive been trying to fix this for months now!

  • @IsraelTamariz
    @IsraelTamariz 10 місяців тому

    Feb 2024, worked like a charm, thanks.

  • @cansnang8964
    @cansnang8964 3 роки тому +2

    Dear Josh, i have the same problem but on my mac there is no spotify folder under the application support and also prefs file. Do you have any other suggestion? Best

    • @MA-xd9zl
      @MA-xd9zl 2 роки тому

      same... did you find a way to make it work again?

    • @cansnang8964
      @cansnang8964 2 роки тому

      @@MA-xd9zl no :/ i only use webplayer.

    • @MA-xd9zl
      @MA-xd9zl 2 роки тому

      @@cansnang8964 I found how to find the folder, if you still want check my other comment, I put the code there

    • @ramzigalbi2010
      @ramzigalbi2010 2 роки тому

      ~/Library/Application Support/Spotify use that in search bar

  • @WillHarris-x7b
    @WillHarris-x7b 11 місяців тому

    thank you so much my man, this still works as of Jan 2024!

  • @MarthaRyanMakeupArtist
    @MarthaRyanMakeupArtist 10 місяців тому

    Thank you!!!!!! Finally worked for me when I tried this. Thank you!

  • @Holzherr
    @Holzherr Рік тому

    thank you!! Worked when nothing else worked!!

  • @johnwardle4133
    @johnwardle4133 Рік тому

    Helped me out after a frustrating time - thanks

  • @anne-fleurvlaardingerbroek4978
    @anne-fleurvlaardingerbroek4978 11 місяців тому

    This was great help thanks!!:) It has been bugging me for days.

  • @ChicAllureArtistry
    @ChicAllureArtistry 10 місяців тому

    straightforward and effective, thanks a bunch

  • @olegbalitskiy5129
    @olegbalitskiy5129 11 місяців тому

    I downloaded Spotify and had the same issue. However, Spotify doesn't show up in my Application Support directory. Any ideas for a workaround? Thanks!

  • @ColeDoerr89
    @ColeDoerr89 11 місяців тому

    You are a true Hero Sir, one thousand thanks.

  • @michellesun6869
    @michellesun6869 Рік тому

    Thank you! It works! But I have to do this every day I restart my mac. Very frustrating.

  • @Natinbkk
    @Natinbkk 2 роки тому

    Holy shit, thank you. I could NOT figure out what was going on.

  • @thidaayechan
    @thidaayechan 11 місяців тому

    You’re literally my life saver 😭

  • @polinatserkassova2463
    @polinatserkassova2463 2 роки тому

    Thank you so much! I was struggling with this for a very long time. Great way to fix it! Thanks a lot!

  • @andreaa2921
    @andreaa2921 Рік тому

    OMG!! Thank you!!!!!!!!!!! I was desperate, it works perfectly!!

  • @VolpOpt
    @VolpOpt Рік тому

    Try to fix since days, THX a lot Man, it works !!!!!

  • @NonServiamRecords
    @NonServiamRecords 8 місяців тому +1

    Thanks, it worked.

  • @zsoltszigetvari6538
    @zsoltszigetvari6538 2 роки тому

    It has fixed that, but the next time I open Spotify I get black sceen. Any long-term fix?

  • @mrdeafa25
    @mrdeafa25 9 місяців тому

    Help!! I have the black screen when I try to open Spotify on my MacBook and I followed the instructions but Spotify does not appear in my library. I have used it on my laptop for years so what has gone wrong please?