I want to thank you so much for making this followup video. I've been trying to fix this for over a week. You did it!! I really appreciate your efforts and thoroughness..Thank you!
Hey man, I have an Alienware M15 R5 Ryzen Edition Laptop. The RGB controls suddenly stopped working a few months back. Ever since then I have been searching for a solution for the problem. Tried many things but nothing worked. That is until I tried your solution and everything is perfect now. TOTALLY FIXED. I wanted to immensely thank you for this. Highly appreciated.
OMG, my Alienware command centre for my mouse has been buggy for almost 2 weeks now & I gotta tell ya this guide really helped me to fix it, 100% & thank you so much Deleted the thing and reinstalled it & then when it finally loaded it wouldn’t read my mouse component, didn’t know ya had to delete the files for it manually as well Pro tip the Alienware command centre for your main CPU/Laptop component is just called “Command Centre”, where as the one for the mouse component, the AWCC is called “Alienware Command Centre”, so @3:45 inside the (C:)drive{or whatever ya got your main drive set to}/Program Files & Program Data/Alienware, then you can select the “Alienware Command Centre” & delete just that one @4:30 Then in the RegEdit(windows register)search for the same files under /Local machine/software/Alienware then delete the “Alienware Command Centre” only & do the same in /Current User/Software/Alienware and again delete the “Alienware Command Centre” only in that folder Then reinstall the mouse component again, the AWCC is called “Alienware Command Centre”, so if your only having issues with your mouse component then you can single out the file specifically, delete it & re install it That is what worked for me as all my others components form my main command centre to my graphics amp & sound where working with no issues This way you can avoid reinstalling every component again & spare your profile & settings on said components Also keep the installation drives in a back up folder & make that folder in a way you can remember it so ya don’t have to go through the Dell website again if it every requires further troubleshooting👌🏽
And again amazing guide men, ya really helped me figure out how to troubleshoot this issue Don’t know how they made the files remain after uninstallation & even deleting & termination of the app but after I figured out how to remove all the files correctly it worked perfectly once I reinstalled it👍🏽
I am not able to delete the Alienware command center from program files it is saying that the action can not be completed because the folder or file is open in another program
@@viratchaudhary6380 Alienware command centre must be uninstalled before any of the files can be removed then Re downloaded Start menu search AWCC or view it under apps in the settings, under Settings/Apps/Alienware Command centre-Dell Inc, click on advance settings for AWCC & it should have a prompt for Terminate, Repair, Restart or Uninstall Click uninstall and then once it is not running under app data then yo should be able to remove all the designated files Also can be terminated if uninstall failure as you will have to delete all the associated files anyways & re configure your account so there is no point in trying to preserve the files if you are struggling with technical issues AWCC always runs in the background once installed so it must be uninstalled by any means in order to delete & reinstall the required files
@@viratchaudhary6380 I hope this explanations helps but do feel free to AT me if any further questions in regards to the matter👌🏽 I know you have to change the administrator settings to Read & Write under the Program Files & ProgramData folder if you are unable to access or make changes to these folders however I can not seam to find the related video to like this to ya, I’m sure a reference can be found online thou still The uninstalling can be done via the settings menu & is necessary before any changes can be made to the AWCC App folders regardless of administrator preferences
I've installed everything and it works, except some options which just don't stop loading! You said it would ask for an update but it still hasn't done that.
Hello ... I have an issue.. I have been searching a solution for it but it doesnt work, when I try to uninstall the AWCC on the apps, it says that the InstallShield wizard was interrupted or something and I cant do anything... please help :(
Uninstalled and reinstalled a few times now. Got the correct versions for my laptop (M17 R2) Still load up to no AlienFX supported devices. Not sure what else to do
Followed all of these instructions to a "T" several times and have yet to get the setup file to appear. Maybe it's changed since then or they're different types of this software per Alienware device? With so many people having this issue right now you'd think dell would have fixed it by now, especially since its been ongoing for almost a year now....
Not alone there. My setup file does not appear, instead a AWCC installation Manager. When I run it I get the options to Add, Repair, or Remove the Package Manager. Add results in a failure for me.
@@Mr_Undergr0und I aswell followed the instructions and I cant extract the files from the Alienware-Command-Center-Application but I can extract the others. It takes me to "installing command center package" instead. Any help?
-I don't see the setup app. I downloaded the same files, and extracted them, the setup.exe isn't among the extracted files.- I found my set up in a backup drive, for some reason downloading the application online didn't want me getting my hands on the Setup App.
Cant access the awcc or ever was it in the apps or cabt even find it after installation of the awcc off the dell drivers. Can someone please help inhad to factory reset my m17 r5 and cant get the awcc up and running
I need help! Im on a dell g15 and of course the allienware software wasnt working so i followed the video until the point where it says extract the fules from the three downloads. I cant extract the Alienware-Command-center-aplication it just goes to a download page after clicking yes
You have to have it downloaded as a file to extract it. So go to dell.com and find the appropriate download. Download it, and place in a folder on the desktop. Then you should have the option.
The new installer options at dell support (at least for my m17 r4) are different than yours. The awcc installer doesnt give the option to extract, so i just ran it and installed. I extracted and installed the fusion but the OC controls installer i couldnt even find. So after that i rebooted and when i open awcc it keeps loading infinitely. Is that bc i couldnt extract the awcc installer? or bc i couldnt find oc controls? please answer if you see this ive been trying for hours
@fangrexeret9263 well there goes that theory.. the setup sould still be the same, but maybe the files are more cohesive now. Try downloading them all again (up to date), and starting fresh.
Hi bro, I have a Dell G15 5510 laptop. I had unistalled the AWCC but when I am trying to install it again with the same process as you explained, After running few seconds of installation process.... I a getting a window of Alienware that says "the wizard was interrupted before alienware command center package manager could be installed" I talked with the Dell Technical support team as well but they are saying to reset the laptop. Can you please help me with this, please!!!
Hey man. Thanks for the video. Seemed to be working for me. As mentioned earlier by other people, the setup folder wasn't there for me, even though I extracted everything as admin in a designated folder created by myself. The alienware-command-center-application-r5wr7 etc. is also alot smaller for me than in your video. 13mb for me where yours is 930mb. Is there an explanation to that? The rotation (overclocking and temp) in AWCC has been going on for about 30 mins now, don't know if thats normal. We'll see I guess.
It may depend on if you're using 7-zip or winrar. In my videos I'm using winrar which seems to extract the files more accurately. Overall, I can't tell what the reason is for the difference in file size. Let me know if using winrar resolves this issue for you.
@@JBORD101 @JBord Hey man. Thanks for the response. I ended up doing a complete reset of my laptop (m15 r3). Ended up being less of a hassle for me than going through these steps again, as the rotating icon never went away. Eveything I do for work is in the cloud and we have sick internet speed so reinstalling the games took an hour max. Thanks anyways, seems like your solution did help out alot of other people.
okay so i downloaded all 3. (alienware command center application(, (alienware oc controls) and (fusion service). I was able to extract OC and fusion, but my awcc app had a whole different installation process. no way to extract or not even an option and it just put the installer for me and installed awcc for me. with this, it obviously made it that it doesnt show setup or anything. do u have discord that i could show u screenshots on or even get in a call to help fix this? I Launched awcc and its been doing the circle loading thing for over 2 hours min now, and it seems to keep spinning. what do i do. I just now closed it and now its saying again fx not popping up and my home and fx thing still not showing. no idea how to fix. nothing seems to be working
Win Rar is an application that allows you to extract files and it's free. Since you don't have the option to extract, you'll need the app and to extract those files to a folder you know how to find. And yes my discord is on my channel info.
There was just 1 alienware folder left in my registry that revo missed although my thermals and overclocking ate still not loading which is why I did this to start
@JBORD101 I ended up getting it to work somehow I closed it tried to reopen and after it crashing about 15 times it finally opened and updated and works now. Idk with this program it sucks.
Thanks for the tips, but it didn't wirk for me. For some reason, my installation stops and pops up an error (1920) saying it failed to initiate the Alienware Client Management Service. I've tried multiple solutions and always get this. I'm running as adm, but it doesn't matter. Kinda giving up on this. I'm trying to solve this issue since the 13th, damm update...
Try opening up task manager, finding the service linked to AW Client Mngmnt. If you do, right click and set priority to normal. Additionally, make sure that in properties for the service, that it is set to delayed start
@@JBORD101 The service doesn't start, so I can't change priority. And I've tried all types of start options, including the delayed one. It's just not working...
@@Shirryon how about a uninstall of all components pertaining to client management, then a reinstall of the most up to date software/drivers? There's no reason this shouldn't work, unless another program on your computer is actively blocking service functions.
You'll have to do the complete uninstall and reinstall, but if you don't want the direct option, you can attempt to uninstall components one by one.. this sometimes does the trick when you go to open up the app and allow an update.
@@JBORD101 alienware m15 r3, I downloaded speedfan and it works for now, I don't have to turn my laptop off n go into the bios to change the fan its amazing lol
AWCC work fine for me the only problem i have is the "power" can't change it to high performance there is no option it is on balanced for now but my games don't run like before i got this Any solutions Thx
@@Knorryworry it is an automatic download after installing AWCC. I'll make a vid on it in a week or so, but I'm behind on requests right now. Please be patient with me, but I'll get you taken care of.
@@JBORD101 I fixed the problem I reset my pc as in delete all apps but keep the files then download alienware command center the way you did in the video thank you
@@YSLLOS if you have warranty service still. I recommend trying to get dell to replace the computer. That way it'll come with a fresh install of AWCC w/out other programs possibly interfering.
@@JBORD101 how would I go by that , I still have the service but do I just say that my overclock isn’t working , cause I know their going to do whatever they can to not let me switxh
@@YSLLOS correct. Explain that the overclock isn't working and fresh installs are not resolving the issue. Also say that you have done a reset/fresh install of windows.. but it hasn't resolved the issue. I normally wouldn't advise this, but dell has not put the needed resources into resolving issues like this. So screw it, this is what they get.
@@joebiden1969 you have to right click on the file and extract it to a folder of your choice. It's the only way you get the results you see in the video.
Hey bro I have a problem with the AWCCInstalltion manager, when I try to install it cause it doesn't keep installing after the bar advances a little bit, it gets stuck and idk what to do, I even restarted my PC cause of this.
this happens when you don't completely uninstall the software and all it's components. you must follow the video entirely, if you cut corners it won't work..
@@v0idedlol711 you specifically need the command center suite program extracted to a folder, then look in the folder for the setup file. Right click and run as admin. This should kick off the reinstall process
Thanks so much, this finally fixed my AWCC. It was so annoying not being able to control my fan speeds >
I wish I had found you sooner, you made this process so easy. I'm honestly so grateful. You're a legend so take more like and sub!
Thanks brother!
I want to thank you so much for making this followup video. I've been trying to fix this for over a week. You did it!! I really appreciate your efforts and thoroughness..Thank you!
Happy to help brother!
Hey man,
I have an Alienware M15 R5 Ryzen Edition Laptop. The RGB controls suddenly stopped working a few months back. Ever since then I have been searching for a solution for the problem. Tried many things but nothing worked. That is until I tried your solution and everything is perfect now. TOTALLY FIXED. I wanted to immensely thank you for this. Highly appreciated.
Please help sir Same issue I am facing
Glad things worked out man!
I don't know who you are, but I am forever in your debt good sir.
Happy to help brother!
Thanks man this helped a lot!
Thanks for helping me get that POS off my system 😆 Files and registry riddled with leftovers after "uninstall," it just didn't wanna die!
Lol happy to help man!
I can't find setup
Thank you so much for this. I finally fixed the issue.
You're a hero sir.
Reg edit also has alienware folders In Wownode64 in 3 places they all deal with command center
Thank you, fixed my problem!!
OMG, my Alienware command centre for my mouse has been buggy for almost 2 weeks now & I gotta tell ya this guide really helped me to fix it, 100% & thank you so much
Deleted the thing and reinstalled it & then when it finally loaded it wouldn’t read my mouse component, didn’t know ya had to delete the files for it manually as well
Pro tip the Alienware command centre for your main CPU/Laptop component is just called “Command Centre”, where as the one for the mouse component, the AWCC is called “Alienware Command Centre”, so @3:45 inside the (C:)drive{or whatever ya got your main drive set to}/Program Files & Program Data/Alienware, then you can select the “Alienware Command Centre” & delete just that one
@4:30 Then in the RegEdit(windows register)search for the same files under /Local machine/software/Alienware then delete the “Alienware Command Centre” only & do the same in /Current User/Software/Alienware and again delete the “Alienware Command Centre” only in that folder
Then reinstall the mouse component again, the AWCC is called “Alienware Command Centre”, so if your only having issues with your mouse component then you can single out the file specifically, delete it & re install it
That is what worked for me as all my others components form my main command centre to my graphics amp & sound where working with no issues
This way you can avoid reinstalling every component again & spare your profile & settings on said components
Also keep the installation drives in a back up folder & make that folder in a way you can remember it so ya don’t have to go through the Dell website again if it every requires further troubleshooting👌🏽
And again amazing guide men, ya really helped me figure out how to troubleshoot this issue
Don’t know how they made the files remain after uninstallation & even deleting & termination of the app but after I figured out how to remove all the files correctly it worked perfectly once I reinstalled it👍🏽
I am not able to delete the Alienware command center from program files
it is saying that the action can not be completed because the folder or file is open in another program
@@viratchaudhary6380 Alienware command centre must be uninstalled before any of the files can be removed then Re downloaded
Start menu search AWCC or view it under apps in the settings, under Settings/Apps/Alienware Command centre-Dell Inc, click on advance settings for AWCC & it should have a prompt for Terminate, Repair, Restart or Uninstall
Click uninstall and then once it is not running under app data then yo should be able to remove all the designated files
Also can be terminated if uninstall failure as you will have to delete all the associated files anyways & re configure your account so there is no point in trying to preserve the files if you are struggling with technical issues
AWCC always runs in the background once installed so it must be uninstalled by any means in order to delete & reinstall the required files
@@viratchaudhary6380 I hope this explanations helps but do feel free to AT me if any further questions in regards to the matter👌🏽
I know you have to change the administrator settings to Read & Write under the Program Files & ProgramData folder if you are unable to access or make changes to these folders however I can not seam to find the related video to like this to ya, I’m sure a reference can be found online thou still
The uninstalling can be done via the settings menu & is necessary before any changes can be made to the AWCC App folders regardless of administrator preferences
@@Lapis_Pylosiphorum will factory reset solve the problem
followed all the way to the end and i dont have set up? nice
I've installed everything and it works, except some options which just don't stop loading! You said it would ask for an update but it still hasn't done that.
Have you since rebooted the computer? Sometimes after the initial install it doesn't register the new software until after a power-down and on.
I LOVE YOU SO MUCH THANK YOU!
Lol here to help man, I know the struggle
Hello ... I have an issue.. I have been searching a solution for it but it doesnt work, when I try to uninstall the AWCC on the apps, it says that the InstallShield wizard was interrupted or something and I cant do anything... please help :(
Download IObit uninstaller (free version). It will force uninstall everything you select.
@@JBORD101 DOne Thanks! Now I got another issue... the Program file doesnt want to be deleted, it says another program are using it...
Okay, I got it. The command center is now running on Windows 11. It's cycling on overclock and thermal. Should I let it do its thing?
It may need an additional restart after the fresh install, but from there it should work fine.
Uninstalled and reinstalled a few times now. Got the correct versions for my laptop (M17 R2) Still load up to no AlienFX supported devices. Not sure what else to do
What bios version are you running?
Followed all of these instructions to a "T" several times and have yet to get the setup file to appear. Maybe it's changed since then or they're different types of this software per Alienware device? With so many people having this issue right now you'd think dell would have fixed it by now, especially since its been ongoing for almost a year now....
Not alone there. My setup file does not appear, instead a AWCC installation Manager. When I run it I get the options to Add, Repair, or Remove the Package Manager. Add results in a failure for me.
@@Mr_Undergr0und I aswell followed the instructions and I cant extract the files from the Alienware-Command-Center-Application but I can extract the others. It takes me to "installing command center package" instead. Any help?
-I don't see the setup app. I downloaded the same files, and extracted them, the setup.exe isn't among the extracted files.-
I found my set up in a backup drive, for some reason downloading the application online didn't want me getting my hands on the Setup App.
Hi, where can I search for the setup file? For me, the setup file is not there in the extracted folder.
I have a problem with mine that the wizard always gets interrupted while installing
Does it get fixed bro??
it happends if your on an older model but idk how to fix im curently using a dell g3
Awcc is such a pain.
I newly installed my awcc got stuck on spinning virvle exited, and wasnt able to get my fx recognized
help>>>, it always says not compatible with this platform,, i already tried win 7 and win 10 installer.
im using win 10 m17x r2
Uh, so you DO or you DON'T bother with program files x86?
Cant access the awcc or ever was it in the apps or cabt even find it after installation of the awcc off the dell drivers. Can someone please help inhad to factory reset my m17 r5 and cant get the awcc up and running
I need help! Im on a dell g15 and of course the allienware software wasnt working so i followed the video until the point where it says extract the fules from the three downloads. I cant extract the Alienware-Command-center-aplication it just goes to a download page after clicking yes
You have to have it downloaded as a file to extract it. So go to dell.com and find the appropriate download. Download it, and place in a folder on the desktop. Then you should have the option.
The new installer options at dell support (at least for my m17 r4) are different than yours. The awcc installer doesnt give the option to extract, so i just ran it and installed. I extracted and installed the fusion but the OC controls installer i couldnt even find. So after that i rebooted and when i open awcc it keeps loading infinitely. Is that bc i couldnt extract the awcc installer? or bc i couldnt find oc controls? please answer if you see this ive been trying for hours
The answer is likely both, you need oc controls to change anything worthwhile, and need the installer to even use those controls once installed.
The setup file which you extracted isn't showing on my folder. Can you help me please
If you're on win11 I believe that's the issue. This video was on win10
@@JBORD101 Hello, I am on windows 10 and am having the same issue.
@fangrexeret9263 well there goes that theory.. the setup sould still be the same, but maybe the files are more cohesive now. Try downloading them all again (up to date), and starting fresh.
Hi bro, I have a Dell G15 5510 laptop.
I had unistalled the AWCC but when I am trying to install it again with the same process as you explained, After running few seconds of installation process.... I a getting a window of Alienware that says "the wizard was interrupted before alienware command center package manager could be installed"
I talked with the Dell Technical support team as well but they are saying to reset the laptop. Can you please help me with this, please!!!
Have you resarted the laptop after the uninstall? Sometimes it won't register a program has been uninstalled until the reboot.
Hey man. Thanks for the video. Seemed to be working for me.
As mentioned earlier by other people, the setup folder wasn't there for me, even though I extracted everything as admin in a designated folder created by myself. The alienware-command-center-application-r5wr7 etc. is also alot smaller for me than in your video. 13mb for me where yours is 930mb. Is there an explanation to that?
The rotation (overclocking and temp) in AWCC has been going on for about 30 mins now, don't know if thats normal. We'll see I guess.
It may depend on if you're using 7-zip or winrar. In my videos I'm using winrar which seems to extract the files more accurately. Overall, I can't tell what the reason is for the difference in file size. Let me know if using winrar resolves this issue for you.
@@JBORD101 @JBord Hey man. Thanks for the response.
I ended up doing a complete reset of my laptop (m15 r3). Ended up being less of a hassle for me than going through these steps again, as the rotating icon never went away. Eveything I do for work is in the cloud and we have sick internet speed so reinstalling the games took an hour max.
Thanks anyways, seems like your solution did help out alot of other people.
your first video on this was so so bad i have no words. i hope this one is usable ...fingers crossed
When you watch an older video that utilizes windows 10, and expect it to work the exact same.. for win11... You're the problem.
After clicking run as administrator and continue installing it says error 1603 fatal error during installation
what can i do help
Are you on win 10 or 11?
win 11
Please 🙏🙏 help me find setup
JBORD, I keep getting the white screen after doing everything, (White Screen after "rotating/loading" and then after crash)
The computer itself crashes or what?
okay so i downloaded all 3. (alienware command center application(, (alienware oc controls) and (fusion service). I was able to extract OC and fusion, but my awcc app had a whole different installation process. no way to extract or not even an option and it just put the installer for me and installed awcc for me.
with this, it obviously made it that it doesnt show setup or anything. do u have discord that i could show u screenshots on or even get in a call to help fix this?
I Launched awcc and its been doing the circle loading thing for over 2 hours min now, and it seems to keep spinning. what do i do. I just now closed it and now its saying again fx not popping up and my home and fx thing still not showing. no idea how to fix. nothing seems to be working
Win Rar is an application that allows you to extract files and it's free. Since you don't have the option to extract, you'll need the app and to extract those files to a folder you know how to find.
And yes my discord is on my channel info.
There was just 1 alienware folder left in my registry that revo missed although my thermals and overclocking ate still not loading which is why I did this to start
What file did it miss? Did you install it one you realized it missed it?
@JBORD101 I ended up getting it to work somehow I closed it tried to reopen and after it crashing about 15 times it finally opened and updated and works now. Idk with this program it sucks.
Thanks for the tips, but it didn't wirk for me. For some reason, my installation stops and pops up an error (1920) saying it failed to initiate the Alienware Client Management Service. I've tried multiple solutions and always get this. I'm running as adm, but it doesn't matter.
Kinda giving up on this. I'm trying to solve this issue since the 13th, damm update...
Try opening up task manager, finding the service linked to AW Client Mngmnt. If you do, right click and set priority to normal. Additionally, make sure that in properties for the service, that it is set to delayed start
@@JBORD101 The service doesn't start, so I can't change priority. And I've tried all types of start options, including the delayed one. It's just not working...
@@Shirryon how about a uninstall of all components pertaining to client management, then a reinstall of the most up to date software/drivers? There's no reason this shouldn't work, unless another program on your computer is actively blocking service functions.
Thanks so much
Well the problem I have is my AWCC manager updating and then stopping at 30 percent and doesn’t go any further then that and I can get it to update
You'll have to do the complete uninstall and reinstall, but if you don't want the direct option, you can attempt to uninstall components one by one.. this sometimes does the trick when you go to open up the app and allow an update.
@@JBORD101 how do you do a complete uninstall
@@calebkamenju1042 you mean of each individual component?
not working for m14xr2
Not working for me 😔
I've done this 3 times and my thermal and OC are still spinning and wont ever load :(
What kind of computer do you have?
@@JBORD101 alienware m15 r3, I downloaded speedfan and it works for now, I don't have to turn my laptop off n go into the bios to change the fan its amazing lol
@@rottxnsunflowersarebeautif9339 haha good to hear man. AW is finnickey, but there's almost always a workaround.
nothing work do the same steps
and when i install give the massage installation interrupted
i got the same issue, were u able to find a solution?
@@riadkassem
Ashley there is no solution
i reset my windowes 11 then it back
@@darksider1079 did you reset or did you reinstall windows 11. Did all the data get deleted? Pls tell me.
Damn bro how did you learn all of this stuff like did you go to like a after school club or smthing?
He spent countless night’s learning from daddy 😏
@@Tijht yes, what not to do 😆
Anywho, the answer is no. Self-taught with hours and hours of frustration being my main fuel for doing so lol
@@JBORD101 don’t lie, we touched tips 😘
@@Tijht it was an accident. My sniper barrel barely grazed your m4
AWCC work fine for me the only problem i have is the "power" can't change it to high performance there is no option it is on balanced for now but my games don't run like before i got this
Any solutions
Thx
AWCC should have a power component in the "additional options" once you look at AWCC in your installed apps. Uninstall it and reinstall the component
@@JBORD101 this app? "Alienware CC Components for AWCC" can i download it on the dell support page because could not find it
btw thanks for reply
@@Knorryworry it is an automatic download after installing AWCC. I'll make a vid on it in a week or so, but I'm behind on requests right now. Please be patient with me, but I'll get you taken care of.
@@JBORD101 ok thx Subscribed
Hello bro can you help me I have a major issue in Alienware
And what is the issue?
awcc package manager keeps getting interrupted and asks for a restart on my dell g5 5515, is there anyway around it?
Setup on yours comes AWCCInstallationManager for me
update: used the April update instead and AWCC opens but it only had library and fusion, no fx or home
@@natanmihretu4532 did you do a clean install of AWCC and all of it's sub-components like alienware fx, sound center and oc controls?
@@JBORD101 how do Install the sub components?
@@natanmihretu4532 i'll make another more detailed video on it
I have this one alienware command center application I can’t uninstall at all can you help me
What app is that?
@@JBORD101 I will have to look for it tommorow but it’s associated with command center I can’t delete it for some reason
@@rominnoodles alrighty, I'll certainly look into it once you find out.
@@JBORD101 it’s Alienware command center package manager how do you get rid of that
@@JBORD101 I fixed the problem I reset my pc as in delete all apps but keep the files then download alienware command center the way you did in the video thank you
Thanks for the new vid J but still no over clock , the thermal is working but over clock still says N/A. I did everything step by step
Also my Alienware mouse has stopped working in AWCC can’t change the lights manually
@@YSLLOS if you have warranty service still. I recommend trying to get dell to replace the computer. That way it'll come with a fresh install of AWCC w/out other programs possibly interfering.
@@JBORD101 how would I go by that , I still have the service but do I just say that my overclock isn’t working , cause I know their going to do whatever they can to not let me switxh
@@YSLLOS correct. Explain that the overclock isn't working and fresh installs are not resolving the issue. Also say that you have done a reset/fresh install of windows.. but it hasn't resolved the issue.
I normally wouldn't advise this, but dell has not put the needed resources into resolving issues like this. So screw it, this is what they get.
tyvm homie
At 8:16 you clicked on "setup" i followed the steps exactly but i do not have that in my new "AWCC APR 22" folder. What do i do?
That is because you didn't click on the original file, and extract it to the same folder. I explained this verbally in the video.
i am having this same problem. did you ever find a way around it?
@@joebiden1969 you have to right click on the file and extract it to a folder of your choice. It's the only way you get the results you see in the video.
I can't find fusion service
My app auto updated, so I have the same issue right now. Might have a vid on this soon.
Hey bro I have a problem with the AWCCInstalltion manager, when I try to install it cause it doesn't keep installing after the bar advances a little bit, it gets stuck and idk what to do, I even restarted my PC cause of this.
this happens when you don't completely uninstall the software and all it's components. you must follow the video entirely, if you cut corners it won't work..
I don’t have the setup file
Did you extract to a folder you can readily access?
@@JBORD101 yes I extracted all of them
@@v0idedlol711 you specifically need the command center suite program extracted to a folder, then look in the folder for the setup file. Right click and run as admin. This should kick off the reinstall process