I for one would have never bought this machine if I had know it so complicated and with any repair person in country where I live I never recommend to any one to buy this type of GE washer
Hey justa, If you have water still in there and you're trying to get it out, Press press and hold the start button for 3 to 5 seconds. Get it back into Normal mode and go to Drain and spin and get the water out. Once you've done, You go and hold the star button again for 3 to 5 seconds and put it back into testing mode. Then watch this video very carefully again and look for the problem of draining and spinning.. That's your code.. Remember the video doesn't tell you how to fix it.. But that's about all you can do right there, my friend, and then I guess you would have to call a service guy who can repair it..
I've had my GE washer 3 weeks and it's dead with clothes in it. The lid won't open, no lights will come on, it's dead. I've watched 5 video's, read the manual, unplugged it, tried another plug, tried this video instruction, nothing works. This new washer is a piece of garbage.
I’m a 69 year old grandma. You’ve got to be kidding, if you think I could remember or do any of these test. I just bought one of these and waiting for delivery. Just wish I could find an old Kenmore that doesn’t have computers, but this is progress???? Haha A good thing I bought a 5 year warranty on my machine. But thanks for your informative video. Maybe my grandson will figure all this out.
I'm a 76 year old grandpa and have no problem at all following this video. I'm really tired of women using their age as an excuse for not being able to learn. My mother who died at the age of 97 would have laughed in your face and called you a voluntary victim in your face if you tried that with her.
GETW465 which appears to be the same as the one in the video is w/o a doubt the worst washing machine I've ever owned. Wouldn't recommend it to my worst enemy. Unbelievably poor cleaning job; takes FOREVER; too finicky w/electronic mishaps; and like ALL HE machines, doesn't fill enough. I've never had to add extra water to my washing machines to cover - even barely - the clothes in there. Only thing comparable to this washing machine - and it would probably do a better job cleaning clothes - is to take them down to a creek and beat them on a rock.
So wait this machine does not fill up. I got mine and thought something was wrong. I didn’t have a choice I was already waiting a month and half for my Maytag but it was going to come any time soon. Don’t these people know water is needed to wash clothes. Why have a big drum and no water. 😡
@@stacy-annmorgan6685 It doesn't fill up enough to cover a full load of clothes/towels or sheets. I'm forced to either do smaller loads - and, consequently, more frequent washes or add an extra couple of gallons of water to larger loads. I keep 4 filled gallon jugs of water in the laundry room just for those occasions. Oh, despite the fact that it doesn't have an agitator like old machines do (and some current models, btw) and manufacturers keep telling you that "agitators will rip up or are too hard on your clothes", I find this machine tears my towels. How? Haven't a clue. But never had this problem w/any other washer.
How do you know it doesn’t cover the clothes when the water doesn’t fill until the lid is closed and locked? Don’t get me wrong, I have this machine and I regret buying it and I’ve only had it for six months. (See my comment re: not being able to wash my bathrooms rugs.)
@@JanetSmith900 Hi Carole. I start the machine w/the lid closed & wait a minute or two then lift the lid. Machine will continue filling (well, not really "filling" if you know what I mean). While water is coming in I put in my detergent, and/or bleach or whatever. Then wait till water stops coming into tub. Then I add my towels/clothes/sheets/whatever. Use large wooden spoon to arrange everything as evenly as possible. So I can see that most of the time water doesn't cover laundry as much as I like. I either have learned to do smaller & thus more frequent loads or have to add a couple of gallons extra water to cover load. So much for energy efficiency/saving water :( Lid only locks when washer is in spin cycle. As stated previously, I never use Precise Fill. Otherwise, I'd get even LESS water coming in. Ugh. Oh, and ditto on washing rugs/mats. I've had machines "dance" across the floor because they become unbalanced, but this one practically leaps & bounds. I can't leave it alone when I do mats, etc. And if you do certain blankets (like thermals) they soak up so much water, no matter if you put it on Extra Spin, they come out soaking wet & I have to put them through two dryer cycles to get them dry. Uh and didn't I mention it has no lint filter? Ever see the inside of that tub after you do rugs/mats? Yikes! It's filthy. Wiping it down afterward isn't good enough. I wouldn't think of putting clothes in there afterward so I have to put it through a complete short cycle of just water and washing soda. "HE" means Helluva lot of Extra work. And w/no lint filter, uh, where does all the towel lint go? Down the drain I assume. God I miss my old GE w/agitator and lint filter. :( :( :(
bought the 465 also. Cuts off spontaneously after filling first time. Out of balance if you wash a fluffy kitchen towel. Bath mat? Ha!. Thermal blanket? Nah. Warranty ran out at 12 months. At 15months it stripped a belt and has oil showing on the lower belt housing. My wife loves a good fight, and called GE. They offered us a stripped down version (same machine less option and soak knobs) for $150. I'm saying no way, because I'm sure the machine is identical inside, with slightly simpler programmable controller. I fail to see how this would cure the lack of ability to drain and spin a reasonable load. My wife wants me to get the old one that I repaired and stored out of the storage building and put it back in. It would practically spin out a cement block. It had the drum base crack after 24 years and corrosion on the aluminum. Replaced it and the top trans seal and it's good as new. This new one isn't going to make it 5 years, even with me fixing things that shouldn't be wrong to begin with.
Are there any other technicians out there that works on all makes and models of washers, dryers, refrigerators for over 45 years, that this shit makes you want to puke ?
people just want a washer that washes CLOTHES. Ge owners want to know how to increase water level program in large setting.. tell folks the trick.. i want my tub to fill up almost to the top! Not halfway or save water.. older washers was pressure switch screw adjustment. Now this electronic stuff no screw.. tell us how to change that most complaints!! Thank you..
Put it on Deep Fill/Clean cycle ALWAYS. Never use Precise Fill. It's crap. Get even less water. Press Start. Machine will start filling. Open lid few minutes after it starts filling; add detergent, swish that around a bit & wait till it "fills"; add clothes, etc. Have to all that within 10-15 minutes of when it finishes filling otherwise it'll start to automatically drain. Then you've got two options for more water coverage: (1) Do smaller loads & sadly, that means more frequent washes or (2) Add a couple or three gallons extra water to cover. I do both depending on load size. Never, EVER, had to add extra water to a machine. Also, for a machine that "agitates" as slowly as this one and w/no sharp edges or points, it's ripping my towels to shreds. I think because it spins at millennium falcon warp speed.
Can NOT gather all my words to say how much I appreciate you for uploading this video I successfully ran some test and fixed it! As a young adult not wanting to spend money for repairs I’m so grateful!!
I hate this washing SMART machine - no rinse only for starters - can't change cycles mid cycles - leave lid open longer than about 5 mins, the entire wash drains - the list goes one - I wish I had my gotten my old STUPID washing machine, where I decided what cycle the machine should go on - this smart stuff is OVER RATED !
Still helping people! It took me a minute to realize that the tests were described completely within the video, but when I did, it took me straight to the source of the problem. I fixed it myself and saved somewhere between $150 & $200 at a time I really needed to save. Thank you!
My husband is out of town and the washer messed up and I have 4 kids here , so I tried this and as I was doing it, the washer just magically started working again, thank you so much, your a lifesaver at my house 😊
I wonder if this would help my issue. My washer is 3 years old and the same as shown. About six months ago it started only filling for a small load no matter what I had it set on, but the rinse water would be the right level. I have tried to get someone to fix it and I'm told that since it is a high efficiency washer the water level would be lower than a regular washer! No matter how many times I explained that it use to fill to different levels as set they will not listen! So could a reset help this problem?
My deep load doesn’t work- like it went back to sensor fill up/ ALSO update- a GE repair guy says (1) unplug the system for 1 minute, (2) then lift the lid 7 times (3) fixed that simple
Actually the lights count up in binary, the number weights actually are as follows, 32, 16, 8, 4, 2, 1, don’t know what the numbers 1 thru 6 in this video represent. I’m surprised in this age of computers that control every aspect of people’s daily lives how few people know these things. BTW, if you count the segments in the seven segment display there are seven, thus the name, seven segment display !
Thanks, I was wondering how those lights were lit up for a certain number and how it got to 32. You'd think I'd remember my programming mainframe classes what those binary positions meant, but after assembler class, I was done with programming. Knew I should have taken than more expensive pc networking program over mainframe classes. I'm sure they still have some banks still using them. Basic, Fortran, Cobol, Assembler, then the new one back then C and C+. School closed down before I could finish the last C programming class, so no help in job placement and 7k gone. Stayed in construction, made but more money anyway, but long hours that steal your life as bad as ex's steal your money.
Yes you have to start the test and go through all test without errors. If you need to fix or replace a part, that will need to be done before tests begins. The test will NOT clear if the part is still sending error message (not code) to main board.
@@nikkilovesrocks Thank you so much! I've seen several people ask how to reset the codes, and no one answered. Somehow it has not been clear to me or others that you have to run the tests in order to clear the codes. Thanks again for actually taking the time to answer someone!
I have this same washer and recently it has been stopping before the rinse & spin cycles. I have to redo the entire wash and then it will complete all cycles. I tried the code method in this video and I'm getting fault codes for Fill, Soak, Rinse, and Spin. Turned the dial one click clockwise, then got a light for wash, Rinse, and Spin. Any help?
GRRRRR! My GE washer looks identical but it will not go into test mode. I did everything exactly as you explained. I even set a timer to make sure it was unplugged for a couple of minutes.
Great Video with great information. I never knew my washer had this function. Ran the diagnostics did a few tests then reset. Washers working fine. You saved me an unnecessary service call along with some money. Thank you so much.
@@marybrooks1314I'm not positive but I think it's as simple as unplugging for a minute or two then plugging back in. It might help to clear any codes first (check them if you haven't already!). To clear fault codes: 1) while holding down the start button, turn main dial 7 clicks CCW. Release the start button. 2) all the lights should be lit, indicating you are in diagnostics mode. 3) turn the dial about 15 times to the right, or several to the left, until just the 'fill' light is lit, the second light in the string of 6. 4) press start once. You have cleared the codes. To exit diagnostics mode, hold the start button for 3 seconds. 5) now do the reset - unplug for a min and plug back in.
Oh my goodness. This is THE BEST! We thought the problem was a faulty lid lock, but so many people posted comments on other sites saying they'd changed their lid lock mechanisms without resolution. Four of the six codes I got related to the lid lock, so we feel good about proceeding on our original hypothesis after capturing the codes and running the tests (and the lid lock and spin tests were the only tests that failed). Additionally, this video saved me an hour or more of scooping out standing water from the drum because I ran the test of the drain pump, which bypassed the lid lock interference and emptied the washer. Thanks for taking the time to post such a comprehensive video.
I just bought this washer used it is so complicated for me to use my clothes are filthy when they finish washing all this blinking lights code stuff is way over my head I’m apparently a simpleton all I know is I’m totally upset I spent 150$ on this washer buying it that I had to save up for at that I have no idea how to do none of this you just tried to explain to me I just wanna trade this washer for one that has sm med lg load and a knob that turns and pulls out to start it up do they not have such any more or what? This really is so above my head and I really see no reason for the manufacture to make them to where folks like me can’t even operate the thing and I’m tired of washing my clothes in the bath tub I got RA it not easy and 60 years old.
If u have any problems with a G E washer, try this first. Unplug the washer and wait a minute. Plug it back in and start washer. I did this and it runs like new. Hope it solves your problems.
I just bought the washer used, brought it home, plugged it in and nothing. It worked for the prior owner yesterday as our outlet worked with our old washer yesterday. It shouldn't be this difficult!
Absolutely, positively, the greatest most informative video on this machine. I had no idea of the features it had. I’ve been fighting with it for two years. You just made my life heaven.
I had been waiting to do this one for awhile. No one else that I knew of did this kind of system test on UA-cam, so when I realized that, I kept the machine 'til I had time to show everyone the tests this type of machine has. Whirlpool's machines are extremely well-documented, but not so much with GE, despite the fact the GE system has all the same features, if not better ones, but no techs really took the time to "Show off" what they could do.
@@bensappliancesandjunk hi good morning I have a machine and I can't seems to get it to wash it's like it's not moving from the soak cycle...how do I skip this cycle to go to wash
@@nunyabusiness6746 The guy posts a video trying to help people out and you respond like that? I don't see your video addressing this washer. I won't say what I think of you, but it has an A and an H in it.
@@garykane978 The only one I found that will actually fill with water is the lower end non HE no Energy Star washer. The high efficiency means it is saving water and energy, sadly no water = dirty clothes, no hot water = dirty clothes. Remember when the service tech shows up, they didn't design it, build it or sell it, have mercy on them.
Outstanding!!!! Seriously.... so clear, concise, and informative. Worked perfectly the first time and I was able to pull the codes in about 20 minutes (14 total codes although I'm sure some are because of dependencies). Now to figure out how to rest this machine, because so far I haven't been successful in doing so. Thanks again for posting this!
Did this code test several times, making sure I did it right. Each time, I got every every possible combinations of codes, but I know that most of those codes list things that are not broken. Not very helpful to me.
Do you have any suggestion as to why all this not quite 3 year old washer suddenly goes out of balance on every load? Small, medium or large it doesn't matter what I do to load it evenly. Yes, I check to make sure the washer was sitting level on the floor. So frustrating!
It's a known defect with the washer. I think GE has a system to upgrade the washer so the software doesn't throw the clothes out of balance. The next time I get one of these washers in stock I'll try to document that fix and a few others
By far the best GE washer help video on YT! I was able to quickly, easily & more important CHEAPLY diagnose & repair a faulty lid lock on my mom’s 5+ year old GE top loader. Ended up costing a total of $15 on Amazon to replace the part. Can’t thank you enough!! My mom can’t afford to fix or replace it so it saved ME money!
I have a GE G152 washer and it only has 5 green lights. I tried entering the troubleshooting mode with these instructions and it didn't work. Does my model have a different sequence?
Almost bought a new washing machine because thought mine was broken. So glad I found this video!! I was able to get my machine working and saved me hundreds of dollars. Thank you!!!
This is exactly the same problem I'm having. Exactly HOW did you reset the drain and spin? I would truly appreciate if you would share that with me. Thank you.
This machine is an absolute piece of crap I'm an experienced Appliance Tech out here in Las Vegas and I have gone through the entire diagnostic cycle three times what's really funny is there are no error codes and each individual test works correctly however return the machine back to normal operating mode and it does absolutely nothing right I replace the board and the exact same thing you can do the individual test but put it back into normal cycles and it doesn't work at all and no it's not the lid switch which many techs may mistakenly believe is the problem although lid switches are always a problem on these new top load machines Unfortunately I've told the customer that he has to buy a new machine this machine is absolute junk I would never recommend these GE/Haier machine to anyone. As much as I love Ben's Appliance videos and I've watched many of them a lot of these new electronics in these new appliances are designed to fail. If you can't fix your GE washer or diagnosis using Ben's video chances are that it's a piece of junk.
@@bensappliancesandjunk hi Ben just saw your text the unit will not start a cycle the correct LEDs will come on when you set the dial but when you hit the start button nothing happens and then the segment lights will just shut off this happens with both the old board and the new board yet I can do a complete diagnostic cycle with both boards also with a new board when I try to use the speed wash cycle which I usually use to diagnose this machine all I get is a quick Buzz not a beep a buzz when I hit the start button and the unit will not respond. After replacing the board with a new board part number ending in 35597 again I could run a complete set of diagnostic no error codes but when I returned to normal usage the machine will not operate. I actually put the Dial on cold water wash in the machine begin filling with hot water and then cold water at the same time hoses are connected correctly everything mechanical is working correctly. I can do drain I can do spin I can do agitate the mode shifters working lid switch is working. Individual filling with either hot or cold in diagnosis also works I've never seen anything like this this machine is an absolute piece of shit
I cannot wash my bathroom rugs in this washer. I have a long bathroom rug and when I went to wash it I added two large beach towels to balance the load. I expected it to go out of balance, because rugs seem to do that. Once this happened and I got the washer stopped I tried to adjust the load and when I restarted, It remained out of balance. Nothing I did made a difference. I had my previous GE washer for 24 years and it was still working when I got a new set (because the dryer was going bad) and adjusting the load always fixed the problem. So I had to take the soaking rug out of the washer and start a wash over to get the towels cleaned, but then I had as soaked, still dirty rug. the so out of balance it actually worked the plug loose. Now I don’t know what to do to wash my bathroom rugs…in a month old washing machine. What a disappointing purchase.
Tilt the washer back and look under the washer. On the left (facing the machine) side of the washer, on the inside, there should be a paper in a plastic bag attached to the side. This paper will give this information and others. Be sure to put it back when you are through, so the next person that works on it can find it.
58yr old grandma here panicking and came to youtube. My goodness honey! I fixed it myself because of u! Who knew there were codes and code papers attached under washer to read and Troubleshoot! You have saved my day sugar! Wish I knew u in rl so I could give u a hug and make u a home cooked meal! As I'm disabled live in a very tight budget and simply could not afford a service call after 3 years having the washer with no warranty. Much less a new washer! It just needed reset yall! And you darling made that happen. MLMR! FROM SOUTH EAST TEXAS.
model 330A here: got it from under washer taped to side, but it only has 28 codes on binary chart & none of the lit patterns match what i see in test mode, nor do they match the patterns in service mode chart which only has18 binary test numbers & patterns, what i get on test 1 is multiple blinking lites with varying patterns as i cycle thru pressing start in that test, none of the patterns match anything in the charts ,
Just bought this machine. I don't care for all these knob. I am an old lady and all I want to do is turn one knob, wash clothes and Presto all done Hate it!!
Great video. I checked all my error codes, but how do you clear the codes out so that they aren't there every time you run the diagnostics. You don't want and old code showing up making you think you have to fix it all over again. Anybody know?
My son and daughter in law.has this exact washer. They have seriously low water pressure at their house. The washer will run normal time for water fill but due to low pressure it barely puts any water in the washer. Way less than it should Is there any way to get the washer to fill longer so that it will fill to the normal water level.
The home's water pressure/volume should have nothing to do with that issue - that is, as long as there is enough pressure to meet the minimum requirements of the machine, and I'd be very surprised if there wasn't. The washer has a sensor that cuts the water on and off based on the depth of the water, and it doesn't care how long it takes to get there.
Okay the down fall of the ge washer with a board and the good points , I took off the lid fairly simple then blocked off drum from falling forward with zip tie and a piece of door sill trim board I had handy . Now this he wasker doesn’t use drum belt like old washers from many manufacturers , it is suspended on 4 hanging rods from the corners . Now I just ran this unit and it stopped on wash cycle after I replace the door switch that had a little white and green corrosion on one of the three connectors on the drum switch , deoxit with Caig needle dropper and put dielectric grease on the plug side wire reinstalled . Now put a towel in it to wash small load selected and warm cause I was using the one lead y to the washer for eventually I’ll use in the shop . Next cleared it unplug and start a new wash . It would not fill if I had drain pipe laying on ground don’t know why it does this . Then went back to check on it and wash light on and humming . Now with electric boasted and back ground cable in hooked , map sensor white hose unhooked and pull electric plug out of slot of the lid take grains off the lid unde the cover yellow green is its wire color , all this done with washer unplugged . Tipped on its front side and saw pump it was hot remove drain hose and spin tvhe pump propeller with hole in finger and seemed tight took pump off unhook wire and wire loom clip to drum ,pump had sand and little paper and dog hair we have three dogs one a husky and we live near beach that two problems , next noticed dog hair all over the drum drive belt cover And some more dog hair inside the cover and the drive belt was wore on side and I don’t know why it was oily . It’s a small belt 7-10 “ span from motor to the drum pulley . So order the parts be,t not in stock at ge and the pump number on the ge site said it was upgraded part number did match up on Amazon picked recommended part Amazon on pump and belt with correct part number actually is a ge part . Put back together for practice cause it will be a week to ge the parts
Anyone want to start a class-action lawsuit? I have never had such a POS machine like this one. Today, mine washed the clothes, then filled up for the Deep Rinse. Once full, it immediately drained all the water and shut off. I tried clearing the codes but it's in permanent fill-then-immediately-drain-it-out mode. I inherited this joke from my late mother. It sat in her empty house after she died for a couple of years after only being used a few times. It was essentially new. Our existing machine was old, so I stupidly replaced it with this Chinese made trash. What a mistake. Whoever owns the GE appliance brand should be sued, truly. This machine is 100% unreliable. The videos on UA-cam for these newer HE machines are very helpful...even the top ranked LG has the same lazy agitation (with a wimp impeller instead of a true agitator). WHEN did all the manufacturers decide all we were entitled to was the delicate cycle speed???? Also, like everyone else here, big tub, very little water. After some research, I'm going to dump this hunka' garbage and replace it with the Maytag 3.5 cu. ft. 'commercial grade' model with the dual action agitator. I've come to the conclusion that HE washers are NOT clothes "washers" (yeah, right), they're clothes "fresheners".
Government mandates killed off the non-HE washer in 2009. All washers are HE. Some just have modes to bypass it. Manufacturers had no real easy choice, and are mostly still struggling with the regulations. When you get a commercial washer, a real one, they have different codes that tend to be more lenient than residential units.
@@bensappliancesandjunk Ben thanks for your response...turns out there's a 3 month backlog in LA for the Maytag commercial grade machine...we ended up going with a Speed Queen TC5003. It's not perfect but very good (if it had a dual-action agitator it would be perfect). The solid sound when it's running reminds me of our '64 Maytag when it was new.
Seemed like this video would have been helpful if I could have gotten into the diagnostic mode, but the sensing/fill light keeps blinking incessantly, and the internal workings of the machine act like they're trying to figure out what they're supposed to be doing, and nothing changes, no matter what I do, except everything goes dark and quiet when I unplug it. Any other suggestions what I can do?
thanks for your video, it's very straight forward and easy to follow. I am able to get into the diagnostics mode and find my error code but how to I clear the code once I have it?
@@MrPeterparker08 I have a video showing how to replace the valve on this model. I do have a video on no-water issues for Samsung washers thats similar but not identical as well, but no water troubleshooting for these ones at the moment
Please help!! Had this washer for 3 1/2 years, wash cold water mostly, 5-6 mo ago started getting brown flakes on clothes,when going to put in dryer. I literally had to pick them off. I don’t use fabric softener. I use liquid tide for HE washer. Got new in 2019. I have read the top loaders HE ( not brand specific like LG,GE,) . I have a stainless steel tub with agitator column goes one direction and bottom agitator more flat goes other direction and there is another tub that is outside of the stainless steel . I never had a problem. NO SMELL, NO RUST. These flakes some big some small but have to pick off. From what I have found out could be build up of soap? I live in AZ, and hard water with Calcium,Magnesium. The tide helps break down the hard water to clean clothes. I have tried cleaning with highest load of water in empty washer with 1 cup bleach HOT water,soaked for 3 hours. Didn’t work. Then 1 cup vinegar same size and HOT water,soak 3 hours. Didn’t work. Then 1c. Lemon Juice same size HOT water soak 3 hours. Next just tried Washing Machine Cleaner Tablet off Amazon…same largest Load,HOT water just let run through cycle but used longest cycle. Here I am…still brown flakes on clothes…a bit smaller and maybe not as many but time consuming to pick off. 2 nd load next day….same as before!!! I even stopped using the dryer sheet. The tide has no oxygen in it or chlorine bleach. I always leave the lid up to air dry all the time. NO MUSTY SMELL!! Why does anyone know has this only started after 3 1/2 years when I have not changed anything, except started using 1/4 c. Vinegar to help brighten clothes , this year. We are now going to try remove the top agitator , to get to the lower agitator, and undo the bolt in center to see if the back side of the bottom agitator has brown gunk on it. I have read of many others having this same problem and say it is only for those who have the HE top loader. Supposedly it is a design flaw ( maybe the tub inside of another tub) I have new house in 2019, bought this washer GE and dryer, can adjust the water load far left low,medium,high,Max,Precise Fill last one have never used. We are over 65 and clothes are not that dirty. I only do a few loads a week. When doing all the cycles with machine cleaner,bleach,vinegar,lemon juice, looked in the tub on all to see if water had brown flakes in it….none of all these ever had one brown flake in it. Hubby is helping get brown flakes off now….I am not even sure the brown flakes or brown stuff is under the bottom agitator, maybe it is in the second tub that the stainless steel one sits in?? Why did it take 3 1/2 years for this to happen. It does not make any sense!!! I do not know of anyone having this same problem. I had a 12 year washer before lived 5 miles from where I moved 2019 was not a HE washer never had a problem like this ever and have lived here for 43 years in AZ. Please help it is driving me crazy…..thanks for reading…..
Wondering if somebody could help... I replaced the lid lock and wiring harness with the new GE LID LOCK SERVICE KIT WH08X37938 and still no luck. I did further diagnosis by manually locking and unlocking the lid lock mechanism: When the lid lock is "unlocked", I am still getting fault codes 14 and 23. When the lid lock is "locked," I am ONLY getting fault code 23. Fault code 14 is Lid Lock Failure. Fault code 23 is Critical Lid Lock Failure. Any suggestions?
This video should begin with, "You bought the biggest piece of crap ever and I feel for you but this video will explain how to access error codes that will likely never help solve your issue. In other words watching this videos will likely be a complete waste of six minutes. That said let's begin" This washer is sooooo bad that I traded my local used appliance guy my washer washer that is 14 months old for a washer that is 15yrs old AND IT WAS A GREAT DECISION! washing clothes is once again simple and easy!!
Well, I must have a multitude of problems because I think I have number 14. So I start the test. I sure should’ve read it first because It says make sure you have an empty basket. My basket is full of water. The video was helpful, kind of, I guess. You go way too fast. I had to keep rewinding. I have a basket full of water that won’t drain and no clue as what’s going on so I’m just in the mood where I feel like throwing the whole damn washing machine in the Fkn garbage and going to the laundromat, that’s how annoying this washing machine is.
I just installed my GE washer and ran my first load of laundry. The cycle completed without issue and clothes spun properly; however, the final spin light keeps blinking. Everything I've read states a blinking spin light indicates an off balance load, but the cycle is finished and it removed all of the water from the clothes as intended. Any idea as to why it would blink when the cycle has ended? Thanks!
At 4:42 I run the recirculate pump test on model GTW465ASN0WW and it does nothing. As far as I can tell this model doesn't have a recirculate pump. Is it called something else?
Just subscribed and saw your helpful video. I have a GE machine like the one in this video. I have a question about this washer and for any washer in general, is it a good idea to unplug the machine after each use. I always worry about electrical surges. Thanks.
So I have a model. Much older than this and am running into quite a few issues. I can get into the diagnostic mode but after that is different than in the video. I have a commercial quality GE washer. Hydro wave quite agitator washing machine. Any advice? Thanks for the videos brother.
Does anyone have a solution to the winding, weird washing noise this washer makes. Who gets paid for these ideas? Who wants to sit & listen to a winding weird noise this washing machine makes for an hour? LOL Any help would be greatly appreciated!!
I bought this new GE washer in December... it's now July it' and it's not my clothes properly after the first wash it's just to let you know the water.. I don't know I don't know how to use the machine.. it's too difficult
my brand new washer started acting up on day 4...at any random time, it will wake up, run a few blings or more and sit there wide eyed or sometimes flicker a few leds... none of my other appliances do this.. did the error code trick, nothing... probably a cheap cap on the main power board... or a bad class 1 solder joint somewhere... using a remote relay switch to kill power when its not being used... new stuff nowadays is just timed obsolescence... usually days after the warranty is up
If your washer fills with water and won’t agitate or spin, it’s most likely the belt to the motor or motor speed sensor. You can find it by tilting your washer, and looking under it. Take off the black cover to access it
I have the same exact washing machine that is seen here and recently it has started tripping the breaker only during spin cycle whether the dryer is running simultaneously or not as they share the same 20 amp circuit. I just saw the presentation of the fault codes and really didn’t see anything specific for the spin cycle…any ideas?
Fill with water. Did not wash. Draining. Act like it's washing with no water. For about 5 minutes. At no time is the lid locked light in. Done. Please help.
my lites keep coming on all by them selves, i was told to leave the lid open could that cause that? also it is in a a room off my bathroom and we lost power due to an ice storm right before this happened, power on then off 3 times then off for over an hour the next day my washer started doing the lights coming on and the chimes. any advice. I am disabled and on a very fixed income.
I for one would have never bought this machine if I had know it so complicated and with any repair person in country where I live I never recommend to any one to buy this type of GE washer
Me here the day after buying one and it coming broken trying to figure out this damn coding😅
I'm pulling my hair out with mine
This machines are not worth you're dime, cheap parts lasted 2 years
I can’t understand any of this. I don’t have a computer brain. I have watched this 5 x’s and still can’t get it to spin and drain.
Find the nearest lake and wash your clothes like your grandma used to do and call it a day
Hey justa, If you have water still in there and you're trying to get it out, Press press and hold the start button for 3 to 5 seconds. Get it back into Normal mode and go to Drain and spin and get the water out. Once you've done, You go and hold the star button again for 3 to 5 seconds and put it back into testing mode. Then watch this video very carefully again and look for the problem of draining and spinning.. That's your code.. Remember the video doesn't tell you how to fix it.. But that's about all you can do right there, my friend, and then I guess you would have to call a service guy who can repair it..
I've had my GE washer 3 weeks and it's dead with clothes in it. The lid won't open, no lights will come on, it's dead. I've watched 5 video's, read the manual, unplugged it, tried another plug, tried this video instruction, nothing works. This new washer is a piece of garbage.
I’m a 69 year old grandma. You’ve got to be kidding, if you think I could remember or do any of these test. I just bought one of these and waiting for delivery. Just wish I could find an old Kenmore that doesn’t have computers, but this is progress???? Haha A good thing I bought a 5 year warranty on my machine. But thanks for your informative video. Maybe my grandson will figure all this out.
Yes. Very difficult to push buttons and count blinking lights. WITH video instructions you can watch in front of the machine. Much difficult.
I'm a 76 year old grandpa and have no problem at all following this video. I'm really tired of women using their age as an excuse for not being able to learn. My mother who died at the age of 97 would have laughed in your face and called you a voluntary victim in your face if you tried that with her.
Too bad GE doesn't make this information readily available.
It's in the service manual that's taped to the inside wall of the washer.
What if all the lights are flashing when it gives me codes ???!?
GETW465 which appears to be the same as the one in the video is w/o a doubt the worst washing machine I've ever owned. Wouldn't recommend it to my worst enemy. Unbelievably poor cleaning job; takes FOREVER; too finicky w/electronic mishaps; and like ALL HE machines, doesn't fill enough. I've never had to add extra water to my washing machines to cover - even barely - the clothes in there. Only thing comparable to this washing machine - and it would probably do a better job cleaning clothes - is to take them down to a creek and beat them on a rock.
So wait this machine does not fill up. I got mine and thought something was wrong. I didn’t have a choice I was already waiting a month and half for my Maytag but it was going to come any time soon. Don’t these people know water is needed to wash clothes. Why have a big drum and no water. 😡
@@stacy-annmorgan6685 It doesn't fill up enough to cover a full load of clothes/towels or sheets. I'm forced to either do smaller loads - and, consequently, more frequent washes or add an extra couple of gallons of water to larger loads. I keep 4 filled gallon jugs of water in the laundry room just for those occasions. Oh, despite the fact that it doesn't have an agitator like old machines do (and some current models, btw) and manufacturers keep telling you that "agitators will rip up or are too hard on your clothes", I find this machine tears my towels. How? Haven't a clue. But never had this problem w/any other washer.
How do you know it doesn’t cover the clothes when the water doesn’t fill until the lid is closed and locked? Don’t get me wrong, I have this machine and I regret buying it and I’ve only had it for six months. (See my comment re: not being able to wash my bathrooms rugs.)
@@JanetSmith900 Hi Carole. I start the machine w/the lid closed & wait a minute or two then lift the lid. Machine will continue filling (well, not really "filling" if you know what I mean). While water is coming in I put in my detergent, and/or bleach or whatever. Then wait till water stops coming into tub. Then I add my towels/clothes/sheets/whatever. Use large wooden spoon to arrange everything as evenly as possible. So I can see that most of the time water doesn't cover laundry as much as I like. I either have learned to do smaller & thus more frequent loads or have to add a couple of gallons extra water to cover load. So much for energy efficiency/saving water :(
Lid only locks when washer is in spin cycle. As stated previously, I never use Precise Fill. Otherwise, I'd get even LESS water coming in. Ugh.
Oh, and ditto on washing rugs/mats. I've had machines "dance" across the floor because they become unbalanced, but this one practically leaps & bounds. I can't leave it alone when I do mats, etc. And if you do certain blankets (like thermals) they soak up so much water, no matter if you put it on Extra Spin, they come out soaking wet & I have to put them through two dryer cycles to get them dry.
Uh and didn't I mention it has no lint filter? Ever see the inside of that tub after you do rugs/mats? Yikes! It's filthy. Wiping it down afterward isn't good enough. I wouldn't think of putting clothes in there afterward so I have to put it through a complete short cycle of just water and washing soda. "HE" means Helluva lot of Extra work. And w/no lint filter, uh, where does all the towel lint go? Down the drain I assume. God I miss my old GE w/agitator and lint filter. :( :( :(
bought the 465 also. Cuts off spontaneously after filling first time. Out of balance if you wash a fluffy kitchen towel. Bath mat? Ha!. Thermal blanket? Nah. Warranty ran out at 12 months. At 15months it stripped a belt and has oil showing on the lower belt housing. My wife loves a good fight, and called GE. They offered us a stripped down version (same machine less option and soak knobs) for $150. I'm saying no way, because I'm sure the machine is identical inside, with slightly simpler programmable controller. I fail to see how this would cure the lack of ability to drain and spin a reasonable load. My wife wants me to get the old one that I repaired and stored out of the storage building and put it back in. It would practically spin out a cement block. It had the drum base crack after 24 years and corrosion on the aluminum. Replaced it and the top trans seal and it's good as new. This new one isn't going to make it 5 years, even with me fixing things that shouldn't be wrong to begin with.
Are there any other technicians out there that works on all makes and models of washers, dryers, refrigerators for over 45 years, that this shit makes you want to puke ?
I’m not sure why my washer isn’t chiming?
people just want a washer that washes CLOTHES. Ge owners want to know how to increase water level program in large setting.. tell folks the trick.. i want my tub to fill up almost to the top! Not halfway or save water.. older washers was pressure switch screw adjustment. Now this electronic stuff no screw.. tell us how to change that most complaints!! Thank you..
Put it on Deep Fill/Clean cycle ALWAYS. Never use Precise Fill. It's crap. Get even less water. Press Start. Machine will start filling. Open lid few minutes after it starts filling; add detergent, swish that around a bit & wait till it "fills"; add clothes, etc. Have to all that within 10-15 minutes of when it finishes filling otherwise it'll start to automatically drain.
Then you've got two options for more water coverage:
(1) Do smaller loads & sadly, that means more frequent washes or (2) Add a couple or three gallons extra water to cover. I do both depending on load size. Never, EVER, had to add extra water to a machine. Also, for a machine that "agitates" as slowly as this one and w/no sharp edges or points, it's ripping my towels to shreds. I think because it spins at millennium falcon warp speed.
@@jaylineff it rips my bed covers and sheets, any stuffed animal as well.
Hold the deep fill button for 3 sec
Can NOT gather all my words to say how much I appreciate you for uploading this video I successfully ran some test and fixed it! As a young adult not wanting to spend money for repairs I’m so grateful!!
Literally, watched your video for 30 seconds and fixed my washer under 5 minutes. Thanks to your info. You're a beast.
Awesome! Glad to hear it!!!
I hate this washing SMART machine - no rinse only for starters - can't change cycles mid cycles - leave lid open longer than about 5 mins, the entire wash drains - the list goes one - I wish I had my gotten my old STUPID washing machine, where I decided what cycle the machine should go on - this smart stuff is OVER RATED !
Still helping people! It took me a minute to realize that the tests were described completely within the video, but when I did, it took me straight to the source of the problem. I fixed it myself and saved somewhere between $150 & $200 at a time I really needed to save. Thank you!
Where can I download the GE fault code list?
My husband is out of town and the washer messed up and I have 4 kids here , so I tried this and as I was doing it, the washer just magically started working again, thank you so much, your a lifesaver at my house 😊
He's our laundry hero 🤣
I watched and watched your video, but I couldn't see, or listen of how to remove, or reset the fault codes, once the problem has been corrected ?
Well gosh messed up again looks like code number 9 is the problem, according to this video 😢
I wonder if this would help my issue. My washer is 3 years old and the same as shown. About six months ago it started only filling for a small load no matter what I had it set on, but the rinse water would be the right level. I have tried to get someone to fix it and I'm told that since it is a high efficiency washer the water level would be lower than a regular washer! No matter how many times I explained that it use to fill to different levels as set they will not listen! So could a reset help this problem?
My deep load doesn’t work- like it went back to sensor fill up/ ALSO update- a GE repair guy says (1) unplug the system for 1 minute, (2) then lift the lid 7 times (3) fixed that simple
Actually the lights count up in binary, the number weights actually are as follows, 32, 16, 8, 4, 2, 1, don’t know what the numbers 1 thru 6 in this video represent. I’m surprised in this age of computers that control every aspect of people’s daily lives how few people know these things. BTW, if you count the segments in the seven segment display there are seven, thus the name, seven segment display !
Thanks, I was wondering how those lights were lit up for a certain number and how it got to 32. You'd think I'd remember my programming mainframe classes what those binary positions meant, but after assembler class, I was done with programming. Knew I should have taken than more expensive pc networking program over mainframe classes. I'm sure they still have some banks still using them. Basic, Fortran, Cobol, Assembler, then the new one back then C and C+. School closed down before I could finish the last C programming class, so no help in job placement and 7k gone. Stayed in construction, made but more money anyway, but long hours that steal your life as bad as ex's steal your money.
Is there a way to clear the error codes so I can start from square one?
Yes you have to start the test and go through all test without errors. If you need to fix or replace a part, that will need to be done before tests begins. The test will NOT clear if the part is still sending error message (not code) to main board.
@@nikkilovesrocks Thank you so much! I've seen several people ask how to reset the codes, and no one answered. Somehow it has not been clear to me or others that you have to run the tests in order to clear the codes. Thanks again for actually taking the time to answer someone!
I have this same washer and recently it has been stopping before the rinse & spin cycles. I have to redo the entire wash and then it will complete all cycles. I tried the code method in this video and I'm getting fault codes for Fill, Soak, Rinse, and Spin. Turned the dial one click clockwise, then got a light for wash, Rinse, and Spin. Any help?
GRRRRR! My GE washer looks identical but it will not go into test mode. I did everything exactly as you explained. I even set a timer to make sure it was unplugged for a couple of minutes.
Great Video with great information. I never knew my washer had this function. Ran the diagnostics did a few tests then reset. Washers working fine. You saved me an unnecessary service call along with some money. Thank you so much.
Same here, I didn't know this function existed
How did you reset the washer
@@marybrooks1314I'm not positive but I think it's as simple as unplugging for a minute or two then plugging back in.
It might help to clear any codes first (check them if you haven't already!).
To clear fault codes:
1) while holding down the start button, turn main dial 7 clicks CCW. Release the start button.
2) all the lights should be lit, indicating you are in diagnostics mode.
3) turn the dial about 15 times to the right, or several to the left, until just the 'fill' light is lit, the second light in the string of 6.
4) press start once. You have cleared the codes. To exit diagnostics mode, hold the start button for 3 seconds.
5) now do the reset - unplug for a min and plug back in.
"and Reset a GE Washer" Huh? What did I miss? Where was it?
Great question, are you answering any of our questions?
@@psfgtech Yes. And you are?
@@unclegeorge7845 I believe it's one of the tests, which resets the error codes, #16 if I'm correct
@@LargeFatherKain Thanks Kain, I cycled through them all and, believe it or not, the washer started washing.
At the end of the video it's number 16.i reset mine and it started working like brand new
I just ran through the diagnostic test and machine is showing ALL the codes. Is it possible I mess up putting the washer in diagnostic mode?
If your GE washer is acting up or not all the cycles are available, check that the "personality" is set to the correct model.
Oh my goodness. This is THE BEST! We thought the problem was a faulty lid lock, but so many people posted comments on other sites saying they'd changed their lid lock mechanisms without resolution. Four of the six codes I got related to the lid lock, so we feel good about proceeding on our original hypothesis after capturing the codes and running the tests (and the lid lock and spin tests were the only tests that failed). Additionally, this video saved me an hour or more of scooping out standing water from the drum because I ran the test of the drain pump, which bypassed the lid lock interference and emptied the washer. Thanks for taking the time to post such a comprehensive video.
@@steelewheels1365 We put in the new liddlock and never had the problem again.
@@cherylgoodell3085 would your washer not fill because of the faulty lid lock?
Lol I wish I'd found this before I scooped out a washer full of water with a 1/2 gallon pitcher🤣🤦
Aà
I just bought this washer used it is so complicated for me to use my clothes are filthy when they finish washing all this blinking lights code stuff is way over my head I’m apparently a simpleton all I know is I’m totally upset I spent 150$ on this washer buying it that I had to save up for at that I have no idea how to do none of this you just tried to explain to me I just wanna trade this washer for one that has sm med lg load and a knob that turns and pulls out to start it up do they not have such any more or what? This really is so above my head and I really see no reason for the manufacture to make them to where folks like me can’t even operate the thing and I’m tired of washing my clothes in the bath tub I got RA it not easy and 60 years old.
If u have any problems with a G E washer, try this first. Unplug the washer and wait a minute. Plug it back in and start washer. I did this and it runs like new. Hope it solves your problems.
Excellent video. You sir are a great American. Had 5 faults, easy identified, tested components and runs like a top again after reset.
How did you reset?
The worst washing machine ever made all GTW models are garbage
Thanks for this video. Having some trouble with your Google documents links. The files appear incomplete. Where can I find this whole manual?
I just bought the washer used, brought it home, plugged it in and nothing. It worked for the prior owner yesterday as our outlet worked with our old washer yesterday. It shouldn't be this difficult!
Thank you for this information and videos I can wash again
It’s a huge pile of shit,anyone planning to buy a washer please stay far from this one.
Absolutely, positively, the greatest most informative video on this machine. I had no idea of the features it had. I’ve been fighting with it for two years. You just made my life heaven.
I had been waiting to do this one for awhile. No one else that I knew of did this kind of system test on UA-cam, so when I realized that, I kept the machine 'til I had time to show everyone the tests this type of machine has. Whirlpool's machines are extremely well-documented, but not so much with GE, despite the fact the GE system has all the same features, if not better ones, but no techs really took the time to "Show off" what they could do.
@@bensappliancesandjunk hi good morning I have a machine and I can't seems to get it to wash it's like it's not moving from the soak cycle...how do I skip this cycle to go to wash
@@nunyabusiness6746 The guy posts a video trying to help people out and you respond like that? I don't see your video addressing this washer. I won't say what I think of you, but it has an A and an H in it.
@@j.w.3345 it's true, though. This washer SUCKS. And, "It takes one to know one." Except one of you is a judgemental one.
@@garykane978 The only one I found that will actually fill with water is the lower end non HE no Energy Star washer. The high efficiency means it is saving water and energy, sadly no water = dirty clothes, no hot water = dirty clothes. Remember when the service tech shows up, they didn't design it, build it or sell it, have mercy on them.
Dear Sir, Is there a way get copy of these diagnostic fault codes? I did not see then atatched to my machine.
How about error code 32 how do I fix by the new mechanism on Lid ?
Outstanding!!!! Seriously.... so clear, concise, and informative. Worked perfectly the first time and I was able to pull the codes in about 20 minutes (14 total codes although I'm sure some are because of dependencies). Now to figure out how to rest this machine, because so far I haven't been successful in doing so. Thanks again for posting this!
Did this code test several times, making sure I did it right. Each time, I got every every possible combinations of codes, but I know that most of those codes list things that are not broken. Not very helpful to me.
@@margaretmarple1296Just put your washer in Service Mode, clear the codes. Wash some Laundry. Now you have narrowed down the fault codes to 1 or 2.
This video was super informative and helpful.. thanks 100% 🙏🏿👑
I have that exact washer--why when I have it on normal as you do this clip and I put it on warm--the water comes out hot??
Saamme! I put it cold and it come out as hot water
Do you have any suggestion as to why all this not quite 3 year old washer suddenly goes out of balance on every load? Small, medium or large it doesn't matter what I do to load it evenly. Yes, I check to make sure the washer was sitting level on the floor. So frustrating!
It's a known defect with the washer. I think GE has a system to upgrade the washer so the software doesn't throw the clothes out of balance. The next time I get one of these washers in stock I'll try to document that fix and a few others
@@bensappliancesandjunk that would be great...interested !
Ours is this model barely 3 years old! Will not agitate or spin anymore. So frustrating my previous washer 17 years old.
By far the best GE washer help video on YT! I was able to quickly, easily & more important CHEAPLY diagnose & repair a faulty lid lock on my mom’s 5+ year old GE top loader. Ended up costing a total of $15 on Amazon to replace the part. Can’t thank you enough!! My mom can’t afford to fix or replace it so it saved ME money!
I have a GE G152 washer and it only has 5 green lights. I tried entering the troubleshooting mode with these instructions and it didn't work. Does my model have a different sequence?
Almost bought a new washing machine because thought mine was broken. So glad I found this video!! I was able to get my machine working and saved me hundreds of dollars. Thank you!!!
Which code was coming up on your washer? I am trying to figure mine out now
yeah, saw this video too late….had already bought new 😭
This is the most useful video I have ever seen on UA-cam. Just reset my drain and spin!
Glad it helped!
This is exactly the same problem I'm having. Exactly HOW did you reset the drain and spin? I would truly appreciate if you would share that with me. Thank you.
@@CindyJoAnn same here I would love to hear how he did it.
Please share
@@CindyJoAnn did anyone share I'm having this issue now
This machine is an absolute piece of crap I'm an experienced Appliance Tech out here in Las Vegas and I have gone through the entire diagnostic cycle three times what's really funny is there are no error codes and each individual test works correctly however return the machine back to normal operating mode and it does absolutely nothing right I replace the board and the exact same thing you can do the individual test but put it back into normal cycles and it doesn't work at all and no it's not the lid switch which many techs may mistakenly believe is the problem although lid switches are always a problem on these new top load machines Unfortunately I've told the customer that he has to buy a new machine this machine is absolute junk I would never recommend these GE/Haier machine to anyone. As much as I love Ben's Appliance videos and I've watched many of them a lot of these new electronics in these new appliances are designed to fail. If you can't fix your GE washer or diagnosis using Ben's video chances are that it's a piece of junk.
Whats the unit doing?
@@bensappliancesandjunk hi Ben just saw your text the unit will not start a cycle the correct LEDs will come on when you set the dial but when you hit the start button nothing happens and then the segment lights will just shut off this happens with both the old board and the new board yet I can do a complete diagnostic cycle with both boards also with a new board when I try to use the speed wash cycle which I usually use to diagnose this machine all I get is a quick Buzz not a beep a buzz when I hit the start button and the unit will not respond. After replacing the board with a new board part number ending in 35597 again I could run a complete set of diagnostic no error codes but when I returned to normal usage the machine will not operate. I actually put the Dial on cold water wash in the machine begin filling with hot water and then cold water at the same time hoses are connected correctly everything mechanical is working correctly. I can do drain I can do spin I can do agitate the mode shifters working lid switch is working. Individual filling with either hot or cold in diagnosis also works I've never seen anything like this this machine is an absolute piece of shit
How do you turn the fault code mode on????
Where can I get the code list?
Thx! Machine was stuck in drain cycle. Found code then did reset. Problem solved.
I cannot wash my bathroom rugs in this washer. I have a long bathroom rug and when I went to wash it I added two large beach towels to balance the load. I expected it to go out of balance, because rugs seem to do that. Once this happened and I got the washer stopped I tried to adjust the load and when I restarted, It remained out of balance. Nothing I did made a difference. I had my previous GE washer for 24 years and it was still working when I got a new set (because the dryer was going bad) and adjusting the load always fixed the problem. So I had to take the soaking rug out of the washer and start a wash over to get the towels cleaned, but then I had as soaked, still dirty rug. the so out of balance it actually worked the plug loose. Now I don’t know what to do to wash my bathroom rugs…in a month old washing machine. What a disappointing purchase.
See my response to you in your previous post. I totally empathize w/you.
I have that same problem! I regret ever buying this crappy washer!
Exactly the same situation here.
What a fantastic video! Question ... is there a printable documents for the tests that a person can run through? Thanks in advance.
Asa a
Tilt the washer back and look under the washer. On the left (facing the machine) side of the washer, on the inside, there should be a paper in a plastic bag attached to the side. This paper will give this information and others. Be sure to put it back when you are through, so the next person that works on it can find it.
58yr old grandma here panicking and came to youtube. My goodness honey! I fixed it myself because of u! Who knew there were codes and code papers attached under washer to read and Troubleshoot! You have saved my day sugar! Wish I knew u in rl so I could give u a hug and make u a home cooked meal! As I'm disabled live in a very tight budget and simply could not afford a service call after 3 years having the washer with no warranty. Much less a new washer! It just needed reset yall! And you darling made that happen. MLMR! FROM SOUTH EAST TEXAS.
Looked under mine NO papers
Need your codes? Tip up the washer and look underneath for the code sheet, folded and taped there.
Thank you so much. Just found mine
model 330A here: got it from under washer taped to side, but it only has 28 codes on binary chart & none of the lit patterns match what i see in test mode, nor do they match the patterns in service mode chart which only has18 binary test numbers & patterns, what i get on test 1 is multiple blinking lites with varying patterns as i cycle thru pressing start in that test, none of the patterns match anything in the charts ,
Love this video, is there a way to “favor pry reset” this washer ?
Just bought this machine. I don't care for all these knob.
I am an old lady and all I want to do is turn one knob, wash clothes and Presto all done
Hate it!!
my washer is making morse code sounds any idea what that might be.
Great video. I checked all my error codes, but how do you clear the codes out so that they aren't there every time you run the diagnostics. You don't want and old code showing up making you think you have to fix it all over again. Anybody know?
Once you're in tech mode, spin the dial til the lights show the #16 code and press start.
Excellent! I finally fixed my GE washer machine. Thanks for the video. 5 stars 🌟
My son and daughter in law.has this exact washer. They have seriously low water pressure at their house. The washer will run normal time for water fill but due to low pressure it barely puts any water in the washer. Way less than it should Is there any way to get the washer to fill longer so that it will fill to the normal water level.
The home's water pressure/volume should have nothing to do with that issue - that is, as long as there is enough pressure to meet the minimum requirements of the machine, and I'd be very surprised if there wasn't. The washer has a sensor that cuts the water on and off based on the depth of the water, and it doesn't care how long it takes to get there.
Fantastic video, but how do you clear the fault codes?
Nevermind, the answer to my question was at 5:15
Man you are the best! I would have been lost without this video. Keep up the good work!!
Okay the down fall of the ge washer with a board and the good points , I took off the lid fairly simple then blocked off drum from falling forward with zip tie and a piece of door sill trim board I had handy . Now this he wasker doesn’t use drum belt like old washers from many manufacturers , it is suspended on 4 hanging rods from the corners . Now I just ran this unit and it stopped on wash cycle after I replace the door switch that had a little white and green corrosion on one of the three connectors on the drum switch , deoxit with Caig needle dropper and put dielectric grease on the plug side wire reinstalled . Now put a towel in it to wash small load selected and warm cause I was using the one lead y to the washer for eventually I’ll use in the shop . Next cleared it unplug and start a new wash . It would not fill if I had drain pipe laying on ground don’t know why it does this . Then went back to check on it and wash light on and humming . Now with electric boasted and back ground cable in hooked , map sensor white hose unhooked and pull electric plug out of slot of the lid take grains off the lid unde the cover yellow green is its wire color , all this done with washer unplugged . Tipped on its front side and saw pump it was hot remove drain hose and spin tvhe pump propeller with hole in finger and seemed tight took pump off unhook wire and wire loom clip to drum ,pump had sand and little paper and dog hair we have three dogs one a husky and we live near beach that two problems , next noticed dog hair all over the drum drive belt cover And some more dog hair inside the cover and the drive belt was wore on side and I don’t know why it was oily . It’s a small belt 7-10 “ span from motor to the drum pulley . So order the parts be,t not in stock at ge and the pump number on the ge site said it was upgraded part number did match up on Amazon picked recommended part Amazon on pump and belt with correct part number actually is a ge part . Put back together for practice cause it will be a week to ge the parts
can you get me the list of all test codes
Anyone want to start a class-action lawsuit? I have never had such a POS machine like this one. Today, mine washed the clothes, then filled up for the Deep Rinse. Once full, it immediately drained all the water and shut off. I tried clearing the codes but it's in permanent fill-then-immediately-drain-it-out mode. I inherited this joke from my late mother. It sat in her empty house after she died for a couple of years after only being used a few times. It was essentially new. Our existing machine was old, so I stupidly replaced it with this Chinese made trash. What a mistake. Whoever owns the GE appliance brand should be sued, truly. This machine is 100% unreliable. The videos on UA-cam for these newer HE machines are very helpful...even the top ranked LG has the same lazy agitation (with a wimp impeller instead of a true agitator). WHEN did all the manufacturers decide all we were entitled to was the delicate cycle speed???? Also, like everyone else here, big tub, very little water.
After some research, I'm going to dump this hunka' garbage and replace it with the Maytag 3.5 cu. ft. 'commercial grade' model with the dual action agitator. I've come to the conclusion that HE washers are NOT clothes "washers" (yeah, right), they're clothes "fresheners".
Government mandates killed off the non-HE washer in 2009. All washers are HE. Some just have modes to bypass it. Manufacturers had no real easy choice, and are mostly still struggling with the regulations. When you get a commercial washer, a real one, they have different codes that tend to be more lenient than residential units.
@@bensappliancesandjunk Ben thanks for your response...turns out there's a 3 month backlog in LA for the Maytag commercial grade machine...we ended up going with a Speed Queen TC5003. It's not perfect but very good (if it had a dual-action agitator it would be perfect). The solid sound when it's running reminds me of our '64 Maytag when it was new.
@@BillofRights1951 : Speed Queen are the best, Maytags are really Whirlpools. Whirpool bought the brand and screw it up.
Seemed like this video would have been helpful if I could have gotten into the diagnostic mode, but the sensing/fill light keeps blinking incessantly, and the internal workings of the machine act like they're trying to figure out what they're supposed to be doing, and nothing changes, no matter what I do, except everything goes dark and quiet when I unplug it. Any other suggestions what I can do?
thanks for your video, it's very straight forward and easy to follow. I am able to get into the diagnostics mode and find my error code but how to I clear the code once I have it?
Turn the dial so all lights light and hold start for 3 Mississippi's
I bought this washer last year I hate it 😒
I have referenced this video several times to fix this style washer. Thank you so much for the in depth tutorial and reference guide.
I have this washer, it isn’t filling, any help would be greatly appreciated
Its either going to be water supply, clogged valves, bad valves, or PCB is failing to send voltage to open solenoids
@@bensappliancesandjunk do you any videos on fix that? Or should I just have a repair man come
@@MrPeterparker08 I have a video showing how to replace the valve on this model. I do have a video on no-water issues for Samsung washers thats similar but not identical as well, but no water troubleshooting for these ones at the moment
La peor de las lavadoras
Please help!! Had this washer for 3 1/2 years, wash cold water mostly, 5-6 mo ago started getting brown flakes on clothes,when going to put in dryer. I literally had to pick them off. I don’t use fabric softener. I use liquid tide for HE washer. Got new in 2019. I have read the top loaders HE ( not brand specific like LG,GE,) . I have a stainless steel tub with agitator column goes one direction and bottom agitator more flat goes other direction and there is another tub that is outside of the stainless steel . I never had a problem. NO SMELL, NO RUST. These flakes some big some small but have to pick off. From what I have found out could be build up of soap? I live in AZ, and hard water with Calcium,Magnesium. The tide helps break down the hard water to clean clothes. I have tried cleaning with highest load of water in empty washer with 1 cup bleach HOT water,soaked for 3 hours. Didn’t work. Then 1 cup vinegar same size and HOT water,soak 3 hours. Didn’t work. Then 1c. Lemon Juice same size HOT water soak 3 hours. Next just tried Washing Machine Cleaner Tablet off Amazon…same largest Load,HOT water just let run through cycle but used longest cycle. Here I am…still brown flakes on clothes…a bit smaller and maybe not as many but time consuming to pick off. 2 nd load next day….same as before!!! I even stopped using the dryer sheet. The tide has no oxygen in it or chlorine bleach. I always leave the lid up to air dry all the time. NO MUSTY SMELL!!
Why does anyone know has this only started after 3 1/2 years when I have not changed anything, except started using 1/4 c. Vinegar to help brighten clothes , this year. We are now going to try remove the top agitator , to get to the lower agitator, and undo the bolt in center to see if the back side of the bottom agitator has brown gunk on it. I have read of many others having this same problem and say it is only for those who have the HE top loader. Supposedly it is a design flaw ( maybe the tub inside of another tub) I have new house in 2019, bought this washer GE and dryer, can adjust the water load far left low,medium,high,Max,Precise Fill last one have never used. We are over 65 and clothes are not that dirty. I only do a few loads a week. When doing all the cycles with machine cleaner,bleach,vinegar,lemon juice, looked in the tub on all to see if water had brown flakes in it….none of all these ever had one brown flake in it. Hubby is helping get brown flakes off now….I am not even sure the brown flakes or brown stuff is under the bottom agitator, maybe it is in the second tub that the stainless steel one sits in?? Why did it take 3 1/2 years for this to happen. It does not make any sense!!! I do not know of anyone having this same problem. I had a 12 year washer before lived 5 miles from where I moved 2019 was not a HE washer never had a problem like this ever and have lived here for 43 years in AZ. Please help it is driving me crazy…..thanks for reading…..
Wondering if somebody could help...
I replaced the lid lock and wiring harness with the new GE LID LOCK SERVICE KIT WH08X37938 and still no luck.
I did further diagnosis by manually locking and unlocking the lid lock mechanism:
When the lid lock is "unlocked", I am still getting fault codes 14 and 23.
When the lid lock is "locked," I am ONLY getting fault code 23.
Fault code 14 is Lid Lock Failure.
Fault code 23 is Critical Lid Lock Failure.
Any suggestions?
Wow this video was MORE THAN AMAZING!!! Thank you for this great informational video!!!
YOU A GOD i could not find the code book and was like grrrrrrr found this vid after look at a few and BOOM PERFECT tells me EVERYTHING i need.
Nice!
926THOUSAND views...that's crazy! If that many people are looking for answers on their GE washer...maybe no one should ever buy them again?!
It sounds like it's working but when i open it up, all my clothes are dry?
I had the same fault code #4 like in your video. What do I do ?
Same, what did you do?
This video should begin with,
"You bought the biggest piece of crap ever and I feel for you but this video will explain how to access error codes that will likely never help solve your issue. In other words watching this videos will likely be a complete waste of six minutes. That said let's begin"
This washer is sooooo bad that I traded my local used appliance guy my washer washer that is 14 months old for a washer that is 15yrs old AND IT WAS A GREAT DECISION! washing clothes is once again simple and easy!!
give me a 1972 model anyday.............this agitatorless GE is a complete piece of junk.
Absolutely the worst washer ever built, someone should be fired at GE for this machine.
i have ge washer after watching this i think i have codes 6,7,12,14,16,19,23,25,26 looking for ideas
Well, I must have a multitude of problems because I think I have number 14. So I start the test. I sure should’ve read it first because It says make sure you have an empty basket. My basket is full of water.
The video was helpful, kind of, I guess. You go way too fast. I had to keep rewinding.
I have a basket full of water that won’t drain and no clue as what’s going on so I’m just in the mood where I feel like throwing the whole damn washing machine in the Fkn garbage and going to the laundromat, that’s how annoying this washing machine is.
Excellent video! Saved me $800 dollars on a new one. Thanks for posting this!
I just installed my GE washer and ran my first load of laundry. The cycle completed without issue and clothes spun properly; however, the final spin light keeps blinking. Everything I've read states a blinking spin light indicates an off balance load, but the cycle is finished and it removed all of the water from the clothes as intended. Any idea as to why it would blink when the cycle has ended? Thanks!
At 4:42 I run the recirculate pump test on model GTW465ASN0WW and it does nothing. As far as I can tell this model doesn't have a recirculate pump. Is it called something else?
Thanks for the awesome video, got my washer right back on track. 👍
Clean drawers again, thank you baby Jebus...lol.
I have 8 different codes. FML.
Most of the codes aren't critical. Many are just reactions to user error.
Just subscribed and saw your helpful video.
I have a GE machine like the one in this video. I have a question about this washer and for any washer in general, is it a good idea to unplug the machine after each use. I always worry about electrical surges. Thanks.
So I have a model. Much older than this and am running into quite a few issues. I can get into the diagnostic mode but after that is different than in the video. I have a commercial quality GE washer. Hydro wave quite agitator washing machine. Any advice? Thanks for the videos brother.
GE fuggin sux. Maybe 20 yrs ago you could buy a machine that would work properly for a long time. Now, parts last a few years at best. Garbage
Does anyone have a solution to the winding, weird washing noise this washer makes. Who gets paid for these ideas? Who wants to sit & listen to a winding weird noise this washing machine makes for an hour? LOL Any help would be greatly appreciated!!
I bought this new GE washer in December... it's now July it' and it's not my clothes properly after the first wash it's just to let you know the water.. I don't know I don't know how to use the machine.. it's too difficult
my brand new washer started acting up on day 4...at any random time, it will wake up, run a few blings or more and sit there wide eyed or sometimes flicker a few leds... none of my other appliances do this.. did the error code trick, nothing... probably a cheap cap on the main power board... or a bad class 1 solder joint somewhere... using a remote relay switch to kill power when its not being used... new stuff nowadays is just timed obsolescence... usually days after the warranty is up
Doesn't work for the GTW331BMR0W which is basically the same one he is doing it on. Tried a few times and nothing.
I found the fault code, now do I clean the code 27 29 and 31?
If your washer fills with water and won’t agitate or spin, it’s most likely the belt to the motor or motor speed sensor. You can find it by tilting your washer, and looking under it. Take off the black cover to access it
I have the same exact washing machine that is seen here and recently it has started tripping the breaker only during spin cycle whether the dryer is running simultaneously or not as they share the same 20 amp circuit. I just saw the presentation of the fault codes and really didn’t see anything specific for the spin cycle…any ideas?
What kind of dryer do you have that is on the same
GE Washer GTW465ASNWW@@bensappliancesandjunk
Fill with water. Did not wash. Draining. Act like it's washing with no water. For about 5 minutes. At no time is the lid locked light in. Done. Please help.
my lites keep coming on all by them selves, i was told to leave the lid open could that cause that? also it is in a a room off my bathroom and we lost power due to an ice storm right before this happened, power on then off 3 times then off for over an hour the next day my washer started doing the lights coming on and the chimes. any advice. I am disabled and on a very fixed income.