Washer Not Spinning - Motor Reset
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- Опубліковано 7 лют 2025
- If your Hydrowave washer does not agitate or spin after filling with water, the washer motor may need to be reset. This can be completed without tools. Learn more tips at www.geappliance....
It's June 2023 and I just fixed my washer by following your advice. I'm 67 yrs old on a tight budget and I'm thrilled to have found this!
Hey there, we're thrilled to hear that you were able to troubleshoot your washer with this video.
We will make sure to continue publishing helpful content to help others in situations like yours.
Have a great one. - PM
@@geappliances I still own this relic of a machine but it has been actinig up over the last 6 months. It seems to never want to do the final spin. I usually pull the plug then ground the plug against a water pipe while holding the button for 3 seconds then plug it back in. It normally will do the spin cycle afterwards but the next load it fails. I'll try this for s&g's when I get home.
Hello-We are sorry to hear that you're having some concerns with your washer unit. If you do need help further we ask if you could please send us a private message with your model and serial number, so we can look into this for you. All the best-DM
@@geappliances tonight I got four blinks
Hello-We appreciate you reaching out to us. If you need additional help you would need to private message us with some more information and include the model and serial number on your unit. All the best-DM
It works!!!! My washer is 21 years old and stopped with water in the bottom which I only noticed once I slopped water across my feet. I went to spin only and it drained but wouldn't spin. I bypassed my overworked husband, who happened to finally fall asleep, and went to UA-cam, followed these instructions from a similar video and it worked! So relieved!!!
I’ve had a washer in my wash room for 3 years that would not spin at all. I would go wash every week. I woke up this morning and said I would go buy a new washer. Something told me to stop and look up my issue I came across this video and I tried it. Exactly how the video says. And it worked!!!!! It took me 3 years to simply google my issue. Do you know how happy I was this morning!! Thank you! Saved me money and time.
I looked at other videos that involved more work. Figured I try this 1st.
IT WORKED!!! SEPTEMBER 2024!
Thank God and you for this.
December 26!!!! ❤
Still works on washers 13 years after posting. Thank you ❤
We are glad to hear this, Robert! It's wonderful to hear from our amazing customers. If you have any questions, we're here. -AT
Washer stopped spinning, opened it up to find out that the belt had broken. Replaced the belt and started the washer again, no agitation or spinning. Stepped out to go shop for a new one when on my way to the store a friend sent me this video. Turned back around, got home , followed the instructions in the video and the washer started spinning again!! Thank you GE for saving me $$ and now time to buy some steak for my friend.
I could kiss whoever made this video right now. THANK YOU!!!! OMG A MILLION THANK YOU’S!!!
Thanks for the replay Alison - technician came out and said the motor was dead, that these are very sensitive to out of balance or overloads. Good news was he did not charge me for the visit as he suggetsed I just go buy a new unit. Please restore my faith in GE Appliances and send me a new motor...Unit only three years old!!! Thank you Alison
When I read the instructions, "open and close 6 times in 12 seconds," I added "do the hokey pokey and you turn yourself around." But I tried it and it WORKED, and THAT'S what it's all about!
Right there with you 😂🎉😅
Hilarious!!
I just tried it and it worked.....it's 3:30 AM and I have no funds for stuff like this. I am sooooo unspeakably grateful!!! Many, many thanks to you!
My husband spent an hour trying to get our washer to spin. After watching this video, I had it working in 15 secs.. HAHA! Thank you!!
*cues Beyonce's Run the World (Girls) haha :) -BK
But it has to be unplugged for 1 whole minute :p
Correction, 1 minute and 15 seconds
😁
Same. Lol
I had just about given-up after watching SEVERAL videos and reading tons od forums on washing machine repairs with NO LUCK at all. I said a prayer (literally) over my machine, came back to watch more videos, and this was the next video on my monitor. I just knew this was going to work! I had already destroyed the door switch trying to "fix" my machine (Lol), so I installed a toggle switch and just flipped it from off to on 6 times. IT WORKS, AGAIN! THANK YOU SO MUCH!!!! And I thank God too!
God is good
THIS VIDEO WAS A LIFESAVER! I took my whole washing machine apart thinking that the pump was clogged. After seeing nothing obstructing it, I out it back together...FRUSTRATED! Then i found this video and all of the frustration went away! THANK YOU SO MUCH!!!!
September 2020, this procedure just saved me hours of my time. Our GE washer stopped agitating but everything else seemed to work. I was about to call customer service, but found this video. Pure magic and thank you GE for making this video.
Thanks GE for posting this! I am not in a financial situation to repair or replace. This reset worked like a champ!
2023 - My washer stop spinning but everything else worked. Followed the instruction and it worked!
Every manufacturer should do video like this. Thanks GE
We're glad to hear that you were able to get this fixed, Alexandre! We love to hear that the video was helpful as well. If you have any questions in the future, we're here. -AT
Hi, JJBAZZI. We’re happy to help. Please keep in mind, once you start lifting and lowering the lid, you must complete the cycle 6 times within 12 seconds. Be sure the lid is fully closed each time. When trying a new cycle, try resetting the water level to a different selection, ensure the speed selector switch is correctly positioned, and check the magnet or lid switch. If your symptoms persist, service may be needed. Appointments may be scheduled on our GE Appliances website. We hope our tips are helpful to you!
THANK YOU SO MUCH!! My washer I absolutely love stopped spinning. I literally was getting ready to walk out the door to go buy a new washer !You just saved me $800 +!!!
I was agitated that my washing machine wasn't agitating! I found this video quick the first two times that I had to reset and I was very relieved and stress free. I have now decided to look this video up in case it happens to me again and to tape a note on the washing machine. Thank you, for this very easy solution to fixing this problem. I have watched other videos and they go into everything from the motor to the connection to the barrel to just way too much stuff. Once again thank you and good job
We are so glad to have helped out, Bubble Blonde. Thanks for the pat on the back and making our day! Happy holidays! -SF
Life saver, I just do not have the money for a technician or a new washer right now, so I came to UA-cam for help and stumbled across this video. This worked like a charm. Thank you so much.
Great job, Becky! We are proud of you too and I am so glad that we could help out! I hope that you enjoy your GE washer for years to come! Sheree with GE
Started running, thank you!
It’s almost 2025 and these instructions still work! We have a Maytag and it kept running but the drum wasn’t spinning. After 2 minutes of following these instructions the washer is up and running properly 🙌🏿
This worked like charm on my Whirlpool washer saving a service call. Directions were clear and easy to follow, thank you so much!
OMG, I have a Kenmore washer and this worked! I was about to spend $85 hours an hour for a handyman, and this fix took about 2 minutes. Just ran a quick spin cycle and It ran like a champ!!! YAY, UA-cam FIXIT VIDEOS!!!
Lisa, We are happy to hear our video helped you too! Have a great day!
GE Appliances omg i just tried this & it worked 🙌🏾
This video is GREAT!!! I've tried many times to reset. It was not successful in the beginning. Then I read all those successful comments. That gave me confidence.
I had lifted the lid many times and felt the magnet does not strong enough to get reset. So I removed the magnet from the lid and put it together with the other magnet. It did not turn at all in the 1st or 2nd round then I move the magnet left, right, front and back many times. I can see it makes clockwise turn then counter clockwise turn. At least it can turn, I feel so good. Maybe 4 or 5 times later, it can fully spin. It's really really good. Thanks GE Appliances, you really make my day.
2020 UPDATE- this honestly works. I am so surprised it work. Thank you!
how you did it bro
So glad to hear your terrific results, Gwen Scott!
Replaced the drive belt and rubber dampers and the lid switch. Washer wouldn’t spin or agitate. After many youtube videos I found yours. I should have found this first. Did as you instructed and the washer agitator and spin sprung to life!
Thanks for a life saver.
Thought this was a troll but was pleasantly surprised to find this works in 2019
I am using this in 2024
I thank you from the bottom of my heart, our washer stopped spinning. And wouldn’t Spill the water out, I was so scared we had to get a new one, and right now , we don’t have any extra money for that, all it needed was to restart it, and it worked, my brother did just what it you said, Thank you
Blown away!!! My washing machine hasn't been draining or spinning for a month now and first try using this video it worked!!! It took me all of 3 minutes and best of all it was free and I can wash clothes again with no problems!!
Interestingly enough about a week later I think I put too much of a heavy load in which I should have probably known better not to stuff the washing machine but I guess I can say I was testing my limits. LoL... However I tried the little trick again and it worked like a charm!!
Omg thank you so much this worked my mom washer stopped spinning this wss the most helpful and free video i found overall thank you so much ill share this video on all social medias im 16..
That's great! We are glad that we were able to help. If you need anything else in the future feel free to reach out and let us know. All the best! -DM
I literally just finished doing this for my Frigidaire washing machine. To my surprise it worked. I followed it step by step. Though instead of lifting and closing the lid 6 times I did it 10 times. Either way it worked flawlessly. I still have a deep freezer, a 55' TV and my dryer that I purchased in 2000 that's still running strong after moving from NYC to SC. Thank you much GE your products are AWESOME just as well as this advice!!!
I don’t have a GE washer machine but this worked for my machine. I finished a load and started another, it the stopped moving and the machine stopped working. I used this trick and it’s working again! Thank you so much for this
James G Hull - We appreciate you taking the time to give GE such positive feedback! I'm glad that it worked out.
-Sheree with GE
zerocool1ist, I am sorry to hear that. If your attempt to reset the motor was unsuccessful I suggest you try it once more. If the washer still fails to spin I recommend contacting service to have your washer diagnosed. Alison with GE
MrKennyearl - I am glad that we were able to help out! Thanks for letting us know it worked. Sheree with GE
Does this wor on any ge model washer ?
Thank you! I experienced my washer stopping after 14 minutes. I followed your instructions and it worked and now it's working again.
Hi there! We love to hear that the troubleshooting tips helped, and your washer is working as expected again.
Please let us know if we can help with any other questions or concerns. Take care. - PM
Its 2021, just thought i'd let everyone know this works!!
Also can confirm! 👍🏼
This seems like a 2021 prank, on top of all the other pranks. I’m kinda laughing, but trying it. This will be the longest minute ever.
Only on older GEs.
Worked for me today.
Did not work for me. (March 2022)
This is a great video. My GE is 14 years old and I began to search for repairmen or a new one after it refused to spin. I followed the instructions to the letter, and everything returned to normal. Thank you very much for placing this video here. Maybe I can get 20 plus years out of this old machine. Once again, thank you.
We're so glad our video was of help to you, G Rob! We're sure you will receive many more great years of use with your GE washer!
Thank you, GE, for this extremely helpful video! I had my work uniforms in the wash when it decided to stop mid-cycle, and this information helped me get it working again! ❤️❤️
Thanks for your feedback! We are glad that the video helped get your washer working again. TH
I checked every circuit, nothing wrong, tried this, now it works. Awesome!
Thank God for UA-cam! And the people who post survival options for people who cannot afford to just get up and buy a washer or dryer!
Great to hear, Bran'suneditedversion! We love when we get it right and really help our customers with their appliances. Thanks for sharing! -SF
Its 12/25/2019, Christmas day, and the washer wasn't spinning out. I found this video and fallowed the instructions very much to my surprise it worked. Thank you.
Glad to hear you found our video, kcplus4563! We are happy our tips helped fix your issue!
GE Appliances washer won't start on regular cycle
We are sorry for your inconvenience, Yvonne. If the reset didn't work, we suggest service at the link below: www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
i have a sensory washer that sense when it is time to start
Thank you for this video! My washer is over 20 years old and this problem just started. I was so shocked when it fixed my problem! Thank you. Using this video in 2024
You're welcome! We are so glad this worked for you. 🙂
Will try this as well, my machine makes a beeping sound then just stops
If the tips in this video don't solve the issue you're experiencing, please provide your model number, so we can look into this for you.
Instructions for locating your model number can be found here: spklr.io/6056qJEw
Thanks for the hint I'm glad that I was smart enough to not waste time and came straight to you tube for the answer. That's my trick to save time and head aches.
I have no idea how this particular video came up first~ all I put in the search bar was "automatic washer won't spin", and this is actually my machine! have never needed any help with it previous to today; but this seems to have gotten it going again... Thanks Much!
Stephany, We don't manufacture Whirlpool, but you could try this and see if it helps! If not, we recommend contacting Whirlpool and see if they can assist you further. Good luck!
GE Appliances español
Español
Hi - I'm afraid we don't have this video in Spanish but here are the written instructions - you can copy these and put in a translator app:
Unplug the washer for 1 minute
Plug the washer back in and lift and lower the lid 6 times within a 12 second period.
You have 30 seconds to start lifting and lowering the lid.
The lid must be raised a minimum of 2"
Make sure you close the lid completely each time.
The motor has now been reset and is ready for you to start a cycle.
I hope this helps -CC
Un
Hi Heidi- please let us know if we can help you with something. Thanks -CC
You just saved me $125. Was leaving clothes wet and would not spin fast. Had codes that said Shift Mode Error (light blinking 4 times). Did reset and it started right up when I put it into spin mode. Should always try a reset first. Thanks So Much!
Hi, Coolbreeze24 - We’re so happy to hear the good news!
Fantastic. No other "how-to" video mentioned re-setting the motor. I replaced a frayed belt & still nothing happened . Then I saw this video, followed the instructions & TA-DA...worked perfect ! Many, many thanks !
Just had to add that I just used this method again today & ...Viola !...Working !
So glad to help, Chris. Thanks for sharing! -SF
Thank you!!!! My first ever washer repair. This plus a separate video on removing the front plate helped me fix my machine on the first try!!! Can do laundry again for first time in weeks. Cheers, GE Appliances!
Hi Nelson - Thanks so much for your great feedback. I’m so glad our advice was of help to you. Enjoy your trip to Yankeetown! Regards, Jill with GE
Worked perfect! I was afraid I was going to have to start taking my washer apart. I honestly wondered if there was a way to reset it but figured it was “low tech” it wouldn’t have an option for that. So, thank you for posting this video!
I thought it was my lid switch, followed your instructions, now my washer is working, thanks a lot, saved me some money.
Omg it worked! I was debating whether or not to replace the washer but I know it was draining but not spinning. This is so simple that it doesn't seem like it would work but it did! Awesome video
We're so happy to hear this, Chrystal! We appreciate your feedback.
Hi metalmorticia1, this is Jill with GE. I regret your inconvenience and I am happy to help. Please try the following tips:
~Check to see if the lid switch magnet is still in place. There should be a plastic coated magnet, fastened with two screws, in the top right side of the open lid.
~Check the speed selector switch to make sure it is pointing at the speed and not stuck in the middle.
~Try resetting the water level up or down to ensure the water level control switch is not sticking.
Omg thank you thought I was going have to get a new washer and this saved me lol worked like a charm
Thank you so much. I searched a long time to finally find this video. I cannot believe that this motor reset technique is NOWHERE in the troubleshooting section of the owners manual. From someone who does not have money to spare - thank you for saving me a hundred or more on a service call.
You're welcome Nicholas! We are so happy to hear this video helped.
GE Appliances Dryer Belt instal
Hello Carlos - please visit: products.geappliances.com/appliance/gea-support-search-content?contentId=34638 We hope this helps! -NC
You are my new best friend!!!! You just saved me many tears and much vexation!!!
We are so glad this helped, orellana51! Happy washing!
Oh my gosh, it worked
I was watching another video, drained my water, pulled out the dryer and was about to get my tools
Thank you!!!
Hi, Dawn - We're glad to know your washer is working well, now!
Tonya Lightfoot, thanks for contacting GE with your concerns. Please try the steps in the UA-cam video on resetting the washer motor. Also try resetting the water level up or down to ensure that the switch is not stuck. Then you can also try moving the speed selector switch to make sure it is on a secure position and not stuck in the middle of one. If these suggestions don't work please contact our GE Consumer Service for a trained technician to diagnose the problem. Sheree with GE
This worked like a charm!!! I feel llike Wonder Woman!!! Thank you!!!
My washer stopped spinning today and I was so stressed because I had a ton of clothes in it already. I would have had to wring out all the clothes!! Thanx for the tip, saved me my sanity and money!!!
Lakhina kong Thanks for sharing your wonderful news! We are so glad your issue is resolved!
This worked my mom thought she was going to have to buy a new washer machine but not any more🙂👍🏾
Glad we could help Michell!
Thank you GE! Machine stopped spinning after my son overloaded it. Followed these steps in the video and is spinning normally again. Again, thank you!
Kenmore high efficiency- do the above but after plugging in wait one minute and lift lid 14 times withing 15 seconds! Trial and error.
Thank you. Your suggestion worked out for me, when the raising 6 times didn't. God bless you.😃
THAT IS A GREAT MATCH FOR THE TEAM AND THE COMPAC SYSTEM
Hi, I've had this washer since November 2005 and had no problems until tonight...New Years Eve!! It would not spin no matter what. I followed your instructions regarding the three steps to reset the motor and just like that, it's working again!! Thank you GE & Happy New Year!!
+Dopest Ethiopian What a great way to ring in the New Year! Thanks for sharing! JP
Omg I was just about to buy a new one.... Amazing...
Holy crap! It worked!!! You just saved me 75 bucks just to have some guy come out to look at it.
Dude I can't believe this work!! But it did!!! No BS! I put my wallet back in my pocket. Thank you for real!!!!
Does not work washer is pos must open then close to engage the spin cycle or it won’t spin
Im not sure if this video fixed it or if hours of throwing it around did, but from the bottom of my heart THANK YOU 🙏
I would like to confirm this fix also works on Hotpoint washers! Thanks!!
After months of diagnosing, part swapping, and talking to GE I found the perfect repair: I swallowed my initial purchase loss of $550 plus $200 in repair parts to no avail and threw this POS in the trash.
Never again GE. I’m done with everything you sell. This unit was four years old purchased new and taken care of. Done.
GE Appliances I am unsure what else can be done. I watched numerous videos about this unit, attempted repairs myself. I am a mechanical engineer and have repaired many appliances over the years. However, this unit baffled me as the failure mode was not constant, but guaranteed 25% of the time, wasting much water and energy. I contacted GE, they said I needed to contact an area service technician. When I tried, I was informed that none exist within metro Detroit. How can that be??? I was quite simply blown off then told I may need to take my unit to a repair person. Unreal. And like I said, already being $700 deep in a still problematic unit I cut my losses. Not sure what GE thinks can be done, I’d be curious to know. Perhaps a buyback?
Thanks for getting back with us, Jamie. So that we can look into this further for you, we will need to check into an incident number if you have one assigned to you. Please let us know. Thanks -SF
1. Unplug the washing machine for approx 1 minute and plug it back in.
2. You have 30 seconds to lift and close the lid 6 within 12 seconds ( you only need to lift the lid >2 inches )
3. Run a small load without placing clothes in the unit and if it fills and starts agitating you may start placing clothes in the washing machine during this small load cycle.
4. if it doesn't agitate during that small load run call for service. Also if this happends again you should call for service.
5. your welcome
What if it agitates but run on spin?
Hello Joseph, Thanks for your inquiry. Model wbsr3140g5ww has a Hydrowave wash system. So if your washer does not agitate or spin after filling with water, the washer motor may need to be reset. Also GE washers will not operate (agitate or Spin) with the lid up. When the lid is left up after starting the machine, it is possible on some newer models, for the washer to fill with water, the timer advance, and then drain the water. I hope this information is helpful. Alison With GE
Worked perfectly, thanks!
Gotta love UA-cam and the internet, just saved me a bunch of $$, thanks!
+AnchorCaddie This is what we like to hear! Thanks for posting! JP
Another person who needed this to work at 2 AM! It still works in October of 2020!
GE Stackable Washer/Dryer combo is the worst investment that I have ever made!!! THE WORST! !
Maytag is no better . Thousand+ dollars down the drain .
Thanks
@@TheTiny474
Thanks
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@@TheTiny474
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Buy a older whirlpool direct drive stackable washer and dryer they are better machines and they are worth fixing.
This worked for me ..my brother brought these over and they would not spin tried this and it worked ...thanks so much for the info ...
Thank you for the tip I save my self a good 75 dlrs service call , my wife was already thinking on getting new one and i said , hold my beer and let me make a consultation with DR UA-cam 😁 and walaaaaaa more money for my beers 🍻
I came home from work and found water all over the floor. Thank goodness I found your video. It did the trick! Thank you for making my day.
That's what we love to hear, Martina! Thanks for your great report!
Hi, Michaela Boers. We are happy to help. Please review our following link:
www.geappliances.com/search/google/infobase/10013031.htm
Be sure and let us know if we may be of further assistance. Thanks for your inquiry!
kdh
I will never buy GE again. Even The repairman cannot fix mine.
hi
GE Appliances
clothes washes fine until its time to drain and spin thats when the machines begin to make these unusual sounds and wont continue its process leaving the clothes drenched
13 Years ago this video was posted.... Guest what... Thank You!!! It worked!
Hello-Thank you for reaching out to us. That's great! We are happy our video was able to help. If you happen to need anything else in the future feel free to reach out and let us know. All the best!- DM
This worked for me! Thanks!
Great, let us know if you need anything else!
I just tried it and it worked!!! Thanks for saving me the cost of buying a new washer.😊
THANK YOU SO MUCH! I was just about to go buy a new washer!
Had a power outage during the Super Bowl for several hours (or all times!). Didn't think anything about it, but when I tried to do a load today all it did was fill and then sit there and beep every 30 seconds. Did a search and found these instructions and now its working again. Its never done this during a power outage before - must have been a spike or something when the power came back on.
This fix sounded ridiculous but worked!! Thank you!
Praise God for you! I followed your directions, it reset the unit I am a senior. A house guest misused by not following the protocol of usage. You also saved a friendship
However, I'll have to stick to no my dear, go around and he corner to the laundry mat!
I love you so much right now!!! Thank you!!!
We love you more!
kenmore75 cycles 110 volts 6 ampE5354. 65 watts
Noel Hudson do you open the fridge and freezer door?
Hello Jimmy xu,
Model number WHSB8000B0WW does not have a hydrowave wash system. This model has multiple wash/spin cycles with an electronic touch control. If model WHSB8000B0WW will not operate the electronics may need to be reset. Unplug the washer,after 2 minutes plug it back in and press start. Also, make sure the lid closed. A safety feature on this model prevents agitation and spinning when the lid is up. I hope this information is helpful. Thanks for checking with us! Alison with GE
My old GE washer did not have a computer that caused my washer to fail after just a few years and it lasted 25 years. It seems really stupid of GE to put a computer in the washer at all... oh wait... it is not stupid, It would appear that GE expected the washer to break, that is why they put this secret back door code in the washer that allows anyone who knows it to unlock the motor and use the equipment they bought. It reminds me of the "up up down down left right left right B A Start" of the old Nintendo cheat codes. Those who knew them could get unlimited lives. Those who didn't were just out of luck. If GE really wanted their customers to have a reset option why not just put a big red "RESET" button on the front of the machine???
agree with you
lorianne621 they do it for more $$$
lorianne621 you forgot after b a it's"select select" start... Lol. Jk.
lorianne621 they make them cheap today so we consumers have to keep buying. LG is the worst of offenders with all of their appliances
kingofkisses2008 k
This actually works... I’m speechless.
I have a Kenmore Series 300. I was washing a big bulk of laundry and suddenly the machine stop (maybe because of the unbalanced load, my idiot self thought the washer could power through.)I would try to restart the cycle but the lid would be locked for a ungodly amount of time before releasing and every start of a new cycle the machine would stop after 3 second while making a clicking sound. The green light would blink but I could not get it it to initiate again.
I tried this method once and the washer was working again. Who would have thought about this motor reset is beyond me. I’m glad I can wash again.
wow i thought this only works on GE machines
1. Power down the unit by unplugging the washer from the outlet.
2. Wait approximately 1 minute and plug the washer back into the outlet.
3. You now have 30 seconds after the unit is powered up to lift and lower the lid 6 times.
Once you start lifting and lowering the lid, you must complete the cycle 6 times within 12 seconds.
1-800-GE-CARES (1-800-432-2737