ANONG GINAGAWA NG CUSTOMER SERVICE REPRESENTATIVE SA CALL CENTER | Call Center Agent

#CustomerServiceRepresentative #CallCenterAgent #CallCenterPH
PAANO MAKAPASA SA CALL CENTER TRAINING: • PAANO MAKAPASA SA CALL...
Usong uso na sa panahon ngayon ang trabaho ng pagiging Call center agent. Kaya ikaw palangga nagbabalak ka bang mag apply sa call center bilang isang Customer Service Representative? Gusto mo bang malam kung ano nga ba ang ginagawa ng isang Customer Service Representative or Call Center Agent? This video is perfect for you.
Sa video na ito, eshe share namin sa inyo kung ano nga ba role ng isang customer service representative or call center agent. Eshe share din namin kung ano nga ba yung mga character na dapat nating e apply at yung mga goals na dapat nating ma achieved.
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[@maryaclaraej]

Thank you for the information, sir! God bless

[@johnpolgacu]

Merry Christmas and Happy New Year, Palangga! I hope you're doing well and sorry for late noticed. You're welcome and thank you for sharing!

[@khiaratt]

Ramdam ko yung sincerity niyo po. Very informative and with a heart. Thank you po.

[@johnpolgacu]

thank you Palangga Khaith. Appreciate this so much! 🥰🥰🥰

[@ricellereyes6239]

Thank you for the information!

[@johnpolgacu]

Merry Christmas and Happy New Year, Palangga! I hope you're doing well and sorry for late noticed. You're welcome.

[@agnessolimanvenus3316]

Thank you so much kahit now ko lang napanuod video mong ito di Ako nagsawang ulit ulit dahil di tlga nkakasawa at full of lessons tlga about for being costumer representative I'm proud of you sana marami Kapa Mai share para marami kami matutunan.kc dream ko Maging part Ng call center representative.thank you Po and god blessed.

[@johnpolgacu]

Aww Nakakataba naman yan ng puso palangga. Maraming salamat. 💖

[@yutoasaki7705]

watching videos like this before I start my training in Amazon Pasay.

[@johnpolgacu]

Thanks for sharing Palangga. More power and wishing you all the best. 💙

[@sweetgladjourney3381]

Super blessed ako palangga na itong video mo ang first na napanood ko abour CSR.Plan ko mag apply as CSR,and its my first time.Di rin ako marunong masyado sa computer.thanks for sharing

[@johnpolgacu]

Thank you for sharing Palangga. I'm glad to hear that. Okay lang yan, alam kong kayang kaya nyo padin yan at natutunan naman lahat ng bagay. 😇

[@lotskielibrel1997]

Thank you that info is big help for me also im sure for others

[@johnpolgacu]

You’re welcome Palangga. Thank you din po for watching. ❤️

[@mjpelareja9242]

Thankyouu for this!💗

[@johnpolgacu]

Happy holidays, Palangga. I hope you're doing fine and I'm so sorry for the late noticed. You're welcome Palangga.

[@KarenGarcia-lr3bc]

Watching this bago mag start as csr sa quantrics.. mag ttraining din ako ..

[@johnpolgacu]

Thanks for sharing Palangga. Watch nyo din itong isa kong video kung paano makapasa sa call center training: ua-cam.com/video/Aird1xTFWk4/v-deo.htmlsi=T6grDCiW9wYSJdlg

[@IvanRocezCParre]

Kakahired lang sakin kaninaa hheheheh thamnk for thiss

[@johnpolgacu]

yey! congrats palangga. ✨

[@user-tm7wu4gb8e]

T
hanks for this. I see, masarap kang kasama sa work.

[@johnpolgacu]

Aww Thank you Palangga 😍

[@marisadelfino693]

Thank you palangga very clear ecplanation

[@marisadelfino693]

Explanation rather

[@johnpolgacu]

You’re welcome Palangga. Thank you for your feedback as well, appreciate it this! ❣️

[@clarissaitang6213]

Thank you palangga ☺️

[@johnpolgacu]

You’re welcome Palangga! 💖

[@nollypineda524]

thank you for appreciated details on us csr personalities

[@johnpolgacu]

you’re welcome Palangga ♥️

[@leivyramaitum5992]

Thank you😊

[@johnpolgacu]

you’re welcome Palangga 😀

[@joshuafariscal7765]

Thank you.

[@johnpolgacu]

You're welcome Palangga. Thank you for watchint and wishing you all the best. Keep safe! ❤

[@mathewege6237]

Salamat!

[@johnpolgacu]

you’re welcome palangga

[@KateAudije]

Thank you for this informative video, Accenture is currently hiring for CSR account and I'm planning to apply while waiting for our graduation. 🙏

[@johnpolgacu]

You're welcome Palangga. Thanks for sharing as well. That is good idea. Wishing you all the best and keep safe! ❤

[@nerosixx666]

how much basic salary pay for csr

[@duldulaoshari_]

omg! nagapply ako, start na ako bukas hehe ilocos site! ☺️

[@ykaesthetic9869]

@@duldulaoshari_ how's ur job as csr?

[@Leo-lt7vr]

Thank you for this..
Im scared of being customer service in VXI call center
Its my very 1st work.. can you guide me please

[@siarahrivera3912]

How was it?

[@johnpolgacu]

Thank you for sharing Palangga. Apology for late response. Hope you're doing good now. Wishing you all the best! ❤

[@muntingmanukan]

Eto yung tanong sakin kanina, at wala akong kahit anong idea talaga since first time ko lang na nag apply, grabe di pumasok sa isip ko na itatanong to saken😔

[@johnpolgacu]

thanks for sharing palangga. hope all is well. have a great day!

[@user-jt9nd8hv1s]

Salamat po ang hirap din pala plano ko kasi now

[@johnpolgacu]

Thanks for your feedback palangga. Kayang kaya nyo po yan. ;)

[@Tate_28]

Waiting nku Sa call nag apply po aq sa CSR sa metacom Thankyou po sa idea

[@johnpolgacu]

You’re welcome Palangga and thank you for sharing. Wishing you all the best. 💖

[@Tate_28]

@@johnpolgacu Thankyou and hopefully Sana ma hired aq I give them all my best and knowledge and to showcase my skills

[@johnpolgacu]

Let’s claim it Palangga! 💖 God bless.

[@johnpolgacu]

you may also watch one of my helpful video: ua-cam.com/video/Gn6Y7Z2VOzk/v-deo.html for some tips for you.

[@ROROKMUSIC]

Yes im interested t
Of this business

[@johnpolgacu]

Thank you for sharing, Palangga Rogen. Have a great day and stay safe! 💙

[@duldulaoshari_]

i will start my orientation/training tomorrow. kinakabahan po ako hehe

[@johnpolgacu]

congrats and stay positive lang

[@Touchofgrace157]

tnx po

[@johnpolgacu]

you’re welcome Palangga

[@lloydramos7012]

Kabado here may interview ako CSR sa Manulife. Pag Manulife siguro local karamihan dun noh? Meaning Tagalog. Same lang ba 'to sa call center??

[@johnpolgacu]

Great! Kayang kaya nyo po yan Palangga. If local based account po kayo Palangga, most likely baka ganun na nga. Note sure if mah manulife sa ibang bansa.

[@anyhow5860]

Hi dati po akong 1yr TSR , sa tingin nyo po kaya ko maadapt or maiadjust yung sarili ko as CSR naubusan po kasi ako ng slot for tsr sa bagong company ko so CSR nalang ang available sayang kasi pag pasa ko ng mga requirements and medical, so " kaya ko po ba maging CSR since TSR ako dati"
Thank you in advance po

[@johnpolgacu]

Happy holidays Palangga! I'm so sorry for late noticed and I hope you're doing well. Yes po, kayang kaya nyo po. Almost the same lang naman sya, yun nga lang magkaiba lang ng process. Kumusta po pala naging experience nyo?

[@anyhow5860]

@@johnpolgacu haha matagal na po ako nag resign as billing and sales , di ko talaga sya LOB haha , madali siguro sya if gusto mo talaha kaso sa part ko more on technical talaga ako , di ko kaya mag pitch maging mabulaklak mag salita

[@johnpolgacu]

😅 Tama ka jan. Thank you da update palangga. God bless sa career mo. 💖

[@joevybalog]

👌👌👌😍

[@johnpolgacu]

THappy holidays, Palangga. I hope you're doing fine and I'm so sorry for the late noticed. Thank you for your comment.

[@shendy3370]

Kapag ba hindi makapasa sa training may possibility ba na hindi matatanggap sa inaaplyan mo?

[@johnpolgacu]

Hi Palangga--apology for late response. Yes po. Pero kung nag woworry ka about your training, good news! I Have a video here: ua-cam.com/video/Aird1xTFWk4/v-deo.html that will help you TO PASS IN CALL CENTER TRAINING.

[@michbello4722]

andito ako ngaun kasi may interview ako ngaun sa csr. at first time ko pong susubukan ok lang po kaya sa di magaling mag english at hndi rin po halos ma skill sa pakipag communicate?

[@johnpolgacu]

Yes po Palangga. Okay lang po yan. Keep on trying lang, matutunan nyo naman po yan moving forward.

[@ma.teresatabuena]

may pag asa pa kaya un mga di masyadong familiar sa computer na tulad ko..kahit sana local acct maaplyan ko..

[@johnpolgacu]

Yes po Palangga. May pag asa po. E te train naman po kayo nga tools and system na gagamitin bago po kayo isabak sa production. Have a great day Palangga and keep safe! ❤

[@ma.teresatabuena]

@@johnpolgacu salamat lodi sa pag notice..Godbless..

[@johnpolgacu]

You're welcome Palangga@@ma.teresatabuena . ❤😍 God bless you more.

[@iceflower8887]

🙌

[@johnpolgacu]

Happy holidays, Palangga. I hope you're doing fine and I'm so sorry for the late noticed. Thank you for your comment.

[@markjosephalpajoracapulong4094]

Magkaiba po ba ang mga tasks ng customer service representative at call center agents?

[@johnpolgacu]

Hello Palangga. Usually pag call center agent ka, customer service yung position mo. Almost same lang sila ng ng tasks pero pero not all the time, kasi yung ibang call center agent, pwede din maging technical support, etc.

[@gongbelleza1772]

Sir may nag alok sa akin,ng Costumer Service Sa Cambodia sila na bahala sa Visa,kaso mahina ako sa English.

[@johnpolgacu]

hi palangga, I suggest grab mo padin yang opportunity. Lahat naman ng bagay natutunan. :)

[@chierlodtrends3006]

Which is better po for newbies cs or tsr

[@johnpolgacu]

for me tsr. pero kapag csr mahahasa ka talaga

[@johncanlas5443]

Marami pong salamat. Okay lang po ba kahit with no experience? willing naman po kasi akong matuto and as of now college undergrad po ako. Salamat po ulit.

[@johnpolgacu]

Yes po okay lang naman. Depende nadin siguro sa company na pag aapplyan mo. So long as competitive ka naman, easy lang yan sayo.

[@triciaalberto4151]

​@@johnpolgacuany tips po para sa gustong mag start mag apply sa call center

[@johnpolgacu]

Hello po. Yes po, meron po akong ginawang video before. Watch nyo po ito: ua-cam.com/video/Gn6Y7Z2VOzk/v-deo.htmlsi=t3I5LE4HEcT2H6pC

[@setteibanez40]

Mabuti pa si kapalangga mag explain tagalog lang.. Di kagaya ng iba English talaga hayssst pano nalang pla ang iba na mga newbie sa TP

[@johnpolgacu]

thank you palangga. appreciate this ❤️

[@rheynancaitom5961]

Interested po ako undergrad po ako 4yrs course Animation po ako satingin nyopo pede ako?

[@johnpolgacu]

Thank you for asking, Palangga Rheynan. Yes po, pwedeng pwede po. Have a great day and keep safe! ❤

[@gretamariveles6437]

Hello! Thanks for this video nakakabahan ako kasi im assigned to this position even though wala akong experience sa customer service.Wala panaman training but meron akong relevant experience dealing with customers.Sana i can do it once i get hired.

[@johnpolgacu]

I know you can do it palangga. wishing you all the best

[@gretamariveles6437]

@@johnpolgacu Thank you :) I will start na pala on Monday :) Possible pala mahired kahit walang experience working as an CSR but relevant experience lang basehan?

[@johnpolgacu]

yes po palangga. congrats!🎉

[@gretamariveles6437]

@@johnpolgacu Thank you po :)

[@johnpolgacu]

you’re welcome palangga

[@reymarksongalia6590]

Boss paliwanag mo nga sa tagalog kung anu trabaho ng o.m sa call center

[@johnpolgacu]

Hi Palangga. OM - Operations Manager, sa madaling salita Manager. Sila yung naghahandle at nagmamanage ng isang cluster. Most of the time, sa kanila din nagrereport yung mga Team Leaders.

[@reymarksongalia6590]

@@johnpolgacu boss so ndi pala bsta bsta ang trabaho ng isang o.m magkano nag rate ang sahod ng o.m

[@johnpolgacu]

Opo Palangga. Not sure po kung how much, basta mas malaki compare sa Supervisor and Agent.

[@reymarksongalia6590]

@@johnpolgacu salamat boss may idea na ako kung magkano hehehe pero super bz siguro maging o.m dva

[@johnpolgacu]

You’re welcome Palangga. Opo.

[@christianmendoza3655]

Hi po, kailangan po ba super galing sa english pag CSR?

[@johnpolgacu]

hindi naman po palangga. basta marunong ka mag english- makapag salita ng maayos at umintindi ng english, go ka na.

[@christianmendoza3655]

Maraming salamat po idol sa pagsagot 😊

[@lanidelprado2428]

Nagrerefer po ba kayo ng applicants langga?

[@johnpolgacu]

Hi Palangga. Sorry for late noticed. Hindi po. I hope you’re doing well. 🧡

[@devixotictv6254]

Yung d ako makapasa pasa dahil sa boses ko 🙄🙄 sir give me advice naman parang pareho lang naman Tau boses

[@johnpolgacu]

Hi Palangga. Bakit nyo po nasabinh ang boses nyo po ang reason bakit di kayo pumapasa?

[@rizalarioza3170]

Hi po...tmtanggap po b cla khit HS GRAD po.

[@johnpolgacu]

Hello po. Depende po sa company na pag applyan nyo po. Pero may iba pong nag accept ng HS Grad. :)

[@duldulaoshari_]

eh paano po kapag may mga client na hindi nagrerate po?

[@johnpolgacu]

wala naman pong effect yun sa score

[@malykalynpunzalan6655]

Ano po yung associate cs

[@johnpolgacu]

Merry Christmas and Happy New Year, Palangga! I hope you're doing well and sorry for late noticed. Same lang po sya as customer service representative.

[@malvinmanliguez4527]

Pd ba yong di masyadong maalam sa computer

[@johnpolgacu]

Hello Palangga. Pwede naman po as long as willing to learn naman po.

[@allisonmorgone3148]

May chance po ba makapasok sa call center kahit mahina sa english haha

[@ivyjoymalapit7311]

Base po sa friend ko po may nakasabay po siya nag apply as a call center kahit mabagal ka po mag english or di ganun kagaling basta daw po kahit na anong mangyari during interview wag ka daw po magtatagalog.

[@johnpolgacu]

Hi Palangga Sorry I missed this comment. Tama po si Palangga Ivy Joy.

[@sofiaartista7079]

Sir ask ko lamang po if natanggap po ba ang company about costumer service representative ay pede po ba ang part time job

[@johnpolgacu]

Hi Palangga. Depende po sa company, may iba nag offer ng seasonal account or flexible sched. Pero most BPO company po required full time po talaga.

[@melzx3741]

ang hirap din pala huhu

[@johnpolgacu]

Kayang kaya nyo po yan Palangga

[@angelineabadilla4612]

Ma high school graduate ka po bang nakasama

[@johnpolgacu]

Meron po Palangga 🧡

[@angelineabadilla4612]

@@johnpolgacu nag training po ako now sa clearvoyance langga for call center advance training at wala po akong alam kung paano din po gumagamit ng computer po

[@johnpolgacu]

dapat meron po kayong trainer jan palangga na mag aassist sa inyo, :)

[@angelineabadilla4612]

@@johnpolgacu online class lang po kasi ako langga

[@paulofigueroa2314]

possible ba makapasok sa gaya kong bulol sa letter S?

[@johnpolgacu]

Yes po Palangga. Possible naman.

[@paulofigueroa2314]

salamat palangga, im currently focusing my english communication skills ksi may plano po ako mag apply as TSR ☺️

[@johnpolgacu]

Keep it up Palangga. 💖

[@nollypineda524]

Give me mine boy.

[@johnpolgacu]

😍❤️

[@aniemugar615]

hi sir, can i dm you po? new subscriber here :))

[@johnpolgacu]

Hi Palangga. Sorry for late noticed. Opo pwede po, visit nyo lang po social media ko po, link on description box. I hope you’re doing well. 🧡