PAANO MAKAPASA SA CALL CENTER TRAINING + Secret Tips | John Pol Gacu

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  • Опубліковано 28 сер 2024
  • #callcentertraining #callcentertips #callcenterph
    Gusto mo bang malaman kung anong meron sa call center training? Kasulukuyan ka bang nag a undergoe ng training sa call center or mag a undergoe ka ba ng training? Gusto mo bang malaman kung paano pumasa sa call center training? This video is perfect for you.
    Sa video na ito, eshe share namin sa inyo kung ako nga ba ang meron sa call center training, mga dapat nating gawin at mga tips kung paano tayo makakapasa. Plus may ibibigay kami sa inyong top secret tip para makapasa.
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КОМЕНТАРІ • 795

  • @gemmacabarles7559
    @gemmacabarles7559 3 роки тому +75

    I came across your vlog. I've been working in call centers for almost 8 years.. Everything you said was right👍👍 very informative and useful. A good source of advice and suggestions. Perfect! Great job!!

    • @johnpolgacu
      @johnpolgacu  3 роки тому +2

      Thank you very much, Palangga Gemma Cabarles. Appreciate this! I'm so glad that this video helped and useful. Tune in for more. Keep safe as well and have a beautiful day ahead, Palangga. :)

    • @danicacabarles5380
      @danicacabarles5380 Рік тому +1

      Thank you so much Po my friend and I we already submitted our Resume and this video is really helpful for me as a newbie in crp I Just nervous with mixing excitement, call center is one of my dream job wish me luck🙏 sana makapasa sa training 🙏 I gotta sheared this video to my friend Thank you so much for this wonderful explanation 😊

    • @johnpolgacu
      @johnpolgacu  Рік тому

      aww. thank you Palangga sa feedback 🥰🥰🥰 Madami din po akong mga call center related videos na makakatulong sa inyo. 💖❣️

  • @jenfrancisco9182
    @jenfrancisco9182 2 роки тому +15

    I'll be having my training 10 days from now, and I'm so nervous at the same time so excited and this is my first time in call center❤️

    • @johnpolgacu
      @johnpolgacu  2 роки тому +1

      Thank you for sharing, Palangga Jen. That's great! I know you can do it. Be the best person as you can be. 🙂 Have a great day and stay safe.

  • @bercabansag3799
    @bercabansag3799 3 роки тому +23

    I'll be having my training next week. Your tips will forever be in my cabinet of learning.

    • @johnpolgacu
      @johnpolgacu  3 роки тому +2

      Nice, Palangga Ber. Thanks for sharing, we appreciate this so much. Tune in for more videos. Keep safe and have a great day ahead. 😊

    • @novatreacherousselefroge3312
      @novatreacherousselefroge3312 3 роки тому +1

      MS U?

  • @renzsinque9158
    @renzsinque9158 3 роки тому +68

    I'll be having my training next week, im a newbie in a call center industry im quite nervous but when i watched this video i gained confidence in myself thankyou sir

    • @johnpolgacu
      @johnpolgacu  3 роки тому +5

      Thank you din Renz. Goodluck and Godbless sa training mo. Stay safe❤

    • @blckpnkroseislifeu6658
      @blckpnkroseislifeu6658 3 роки тому

      How was your 1st week of training?

    • @marianmaerosil
      @marianmaerosil 3 роки тому +3

      me too.. may nervous was change to confidence 😂

    • @genmecayle3532
      @genmecayle3532 2 роки тому +3

      My free 1 week po ako training next week,subra ako kinabahan,because its my first tym no experience pa about call center..Hindi pa me magaling mag english..omg..

    • @johnpolgacu
      @johnpolgacu  2 роки тому +3

      That's okay Palangga. It will help you get more prepared and enhance your skill. Have a great day and keep safe everyone. 💙

  • @joyceseptimo6333
    @joyceseptimo6333 4 роки тому +26

    Thank you for this video. I just passed my final interview and I'm Just a newbie in this kind of industry.

    • @johnpolgacu
      @johnpolgacu  4 роки тому +2

      You're welcome, Palangga: Joyce. Congratulations! You made it and I know there's a reason behind this. Stay safe and have a wonderful day. 🧡

  • @juviedj8872
    @juviedj8872 Рік тому +2

    Wow,napakaprecise nman ng mga details and tips na shinare mo po😊what if nkpasa ka po sa intrview or asssessmnt kya lng di ka po computer literate?.

    • @johnpolgacu
      @johnpolgacu  Рік тому

      Thank you Palangga-appreciate this! 🧡 Okay lang po Palangga kung di ka computer literate kasi pag aaralan nyo naman po durung training on how to utilize and use the tools and systems na gagamitin nyo. 🧡

  • @thine9570
    @thine9570 4 роки тому +8

    Thank you for this video! Tomorrow na start ko sa Concentrix ☺ dami kong natutunan! ❤

    • @johnpolgacu
      @johnpolgacu  4 роки тому

      You're welcome, Palangga: Christine. We're so glad that this video helps a lot and CONGRATULATIONS! Stay safe and more blessings to come for your career. 🧡

    • @christine6753
      @christine6753 3 роки тому

      May berlitz exam ka po sa cnx?

  • @helenzulueta3546
    @helenzulueta3546 8 місяців тому +1

    Sarap mo panoorin hindi boring,direct to the point

    • @johnpolgacu
      @johnpolgacu  8 місяців тому

      Thank you sa feedback Palangga

  • @kangdaehyung933
    @kangdaehyung933 3 роки тому +24

    Thank you so much for this, I'm gonna start a training on Monday that the first time I was hired as a call center agent. This video makes me feel safe and helps me to build my confidence ☺️.

    • @johnpolgacu
      @johnpolgacu  3 роки тому +1

      Fantastic! Glad it helped, Palangga "Kang Daeyung". I know that you can do it, :) Tuned in for more videos. Keep safe as well and have a nice day ahead. :)

  • @sherilyndesabille746
    @sherilyndesabille746 2 роки тому +6

    As someone who's first time working on call center this is very helpful and calming thanks❤️

    • @johnpolgacu
      @johnpolgacu  2 роки тому +1

      Thank you so much, Palangga Sherilyn. This is really appreciated. Have a great day and stay safe! ❤🙂

  • @dulceamar489
    @dulceamar489 3 роки тому +7

    Im nervous about call center agent job then i watched your videos it gives me confidence its really helpful thanks today i will try to apply 😁

    • @johnpolgacu
      @johnpolgacu  3 роки тому +1

      Thanks you for sharing, Palangga Dulce Amar. Appreciate this so much. Hoping you all the best and never give up. Thne in for more videos. Keep safe and have a nice day ahead. 😊

  • @michealsapio3191
    @michealsapio3191 3 роки тому +10

    This literally gave me a chill

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      Thank you for your comment, Palangga Michael. I appreciate this. 😊 Stay tuned for more videos. Keep safe as well and have a nice day ahead! 🧡

  • @jeffersongutierrez9
    @jeffersongutierrez9 3 роки тому +2

    Malaking tulong ang pagbibigay mo sir ng mga ganitong kaalaman para sa mga gustong magapply bilang kapalit ako ay nagsubscribe with notificition bell para sa susunod mo pang mga videos. Magpatuloy sana kayo sa inyong mabuting hangarin👍

    • @johnpolgacu
      @johnpolgacu  Рік тому

      Hi Palangga. Hope all is well and I’m sorry for late noticed. Maraming salamat palangga, appreciate this so much! ❣️

  • @marvinbalaba9761
    @marvinbalaba9761 Рік тому +2

    I just wanna say thank you so much for this video, This is my 3rd month watching different videos, interviews, process of the interview and luckily your vlog popped up. Thank you for this informations.😘

    • @johnpolgacu
      @johnpolgacu  Рік тому +1

      Kakataba naman yan ng puso Palangga. 💖 You’re welcome and Thank you for your feedback. ❣️

  • @magallanesanthony6634
    @magallanesanthony6634 3 роки тому +16

    Thankyou for the motivation and for the tips! Gob bless you po!

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      You're very much welcome and CONGRATULATIONS, Palangga Anthony! Just do all your very very best and enjoy the training. More blessings to come in your life. Stay safe and have a nice day ahead palangga. 😊

    • @yumin1853
      @yumin1853 3 роки тому

      Did you passed your training?

  • @nikkojaycalixtro
    @nikkojaycalixtro Рік тому +2

    I will be having my first day of training tomorrow as a Technical Service Representative. Thanks for this video.

    • @johnpolgacu
      @johnpolgacu  Рік тому

      yay! congrats palangga and enjoy your training! 🧡

  • @mommychelleofficial9642
    @mommychelleofficial9642 3 роки тому +1

    Sa laht ng npanood ko eto yung mas naintndhan ko..malumanay kc pgkakaexplain mo..tsaka gustong gusto ko when u say mga palangga kht d ako bisaya prng ang sarap sa tenga...thanks for sharing your tips Godbless

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      Thank you for sharing, Palangga Mommy Chelle. Appreciate this so much! I'm glad that this video helped. Tune in for more. Keep safe and have a nice day ahead. 💓

  • @MighTyJoe920
    @MighTyJoe920 2 роки тому +2

    VERY INSPIRING PO ETONG SHARE IDEAS NYO LAST YEAR LANG AKO NAGING INTERESTED MAG APPLY SA BPO INDUSTRY, AND I WANT TO LEARN MORE.. REALLY THANKFUL FOR YOUR TIPS

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      Thank you Palangga. Appreciate this! Wishing you all the best and have a great day ahead! ❤

  • @feljocson
    @feljocson 3 роки тому +13

    Langga you mentioned that the Training sessions would take up to 2 to 3 months but to tell you honestly, i've been a call center newbie at Concentrix Bacolod and had been trained for only 3 weeks after which the unprecedented Engagement . I was a bit nervous and still on my adjustment period due to a very short stressful training schedule where in the mastery of using tools for systems use is not yet fully absorbed in my memory bank. The SME as well is not supportive at all because i called her attention asking for the usual assistance , well though she did help me reluctantly, she even told me to do a little initiative to do something i'm not getting use of yet. A Newbie engaging for the first time is a like a baptism of fire in an environment working on a graveyard shift. Really so stressful emotionally psychologically and physically . The next day i tender my irrevocable resignation paper informing my Team Leader i surrender. But then its been a truly wonderful experienced to remember. God Bless you Langga and keep the good work ahead.

    • @arvinmonsod
      @arvinmonsod 3 роки тому

      That is so true. I feel you.

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      Thank you very much for sharing your experience, Palangga Felipe. We appreciate this. Tune in for more videos. Stay blessed and have a nice day ahead. :)

    • @MariaCecilia-yz9gk
      @MariaCecilia-yz9gk 2 роки тому

      Ha?? 3weeks lang tapos pinahawak na kayo ng call?

  • @jerylleepe2295
    @jerylleepe2295 3 роки тому +8

    Thank you for imparting your knowledge about the training palangga. God bless you always .❤️

    • @johnpolgacu
      @johnpolgacu  3 роки тому +1

      You're very much welcome, Palangga Jerylle. Glad it helped. Tune in for more videos. Keep safe and God bless you more.

  • @mindyourownbusiness4858
    @mindyourownbusiness4858 3 роки тому +2

    I'm going 5 years na sa BPO with 3 different companies. Ang pinaka mahirap na experience ko is yung sa current company at account namin. Kami yung pioneer. Lahat ng mga support at leaders ay wala pang alam sa process. Ang nag training lang sa mga support at leaders namin is yung mismong client. Which is not enough. Nung kami na ang nagtraining mula sa mga newbie trainers namin is talagang parang nagbabasa lang sila. Wala kaming natututunan. Lahat nangangapa. Hanggang umabot kami sa production, aanga-anga kami. Ang hirap talaga. 2 months na kami ngayon sa production. We somehow survive and learned things and processes the hard way. Marami parin kaming hindi alam till now. Pero laban lang 😂

    • @johnpolgacu
      @johnpolgacu  Рік тому

      Hi Palangga. Hope all is well and I’m sorry for late noticed. Thank you for sharing by the way-appreciate it this. Just keep going and stay strong. :)

  • @howelljamescabungcal3742
    @howelljamescabungcal3742 Рік тому +8

    This is my first BPO experience and I’m on my 2nd days of our 10day training and Im so nervous and having anxiety attack, but this video really motivates and gave me more confident to do my best in my training.

    • @johnpolgacu
      @johnpolgacu  Рік тому

      Thank you Palangga for sharing and congratulations! More power sayo and enjoy your training. 🧡

    • @charots5847
      @charots5847 Рік тому

      nakapasa ka ba?

  • @leoparada10
    @leoparada10 3 роки тому +3

    Looking for some informative tips for the training. Yay! Thanks for the video. Sa monday na ako magstart ng training sa Cnx ❤️

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      You are welcome. Congrats at goodluck sa training mo. Kaya mo yan😊.

  • @mylenemisoles9157
    @mylenemisoles9157 Рік тому +2

    Today is the First Day of our Product knowledge Training, and watching these Video helped me a lot, and boosted my confidence,Thank you so Much, God bless you ❤️❤️❤️

    • @johnpolgacu
      @johnpolgacu  Рік тому

      thak for sharing palangga, appreciate this. Enjoy your training and congrats! 🫠🧡

  • @roselie3348
    @roselie3348 2 роки тому +2

    Thankyou for sharing, this coming august 1st is my first day of training i feel nervous but i hope i can make it❤️

  • @omermore
    @omermore 2 роки тому +2

    Thank you for this, I failed before but I will never stop trying.

  • @margelyngomez247
    @margelyngomez247 3 роки тому +9

    THANK YOU SO MUCH 🥺🥺u really helped me a lot today befor I undergo in training this friday. I really love your ways of explaining ur content. Love u so much God bless !😍❤️wish me luck please❤️❤️

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      You're very much welcome, Palangga Margelyn. I'm glad knowing that this video helps you a lot. Congratulations by the way and wishing you all the best. Stay tuned for more videos. Keep safe as well and have a nice day ahead. :)

    • @karengonzales4728
      @karengonzales4728 3 роки тому

      How was your training?

  • @VanEllah
    @VanEllah Рік тому +2

    I will start my training tomorrow. I little nervous because I am not good in English specially the pronuonciation need really more improvement. But I will try and learn harder so that I can pass the training. Thank you for this information. More power

    • @johnpolgacu
      @johnpolgacu  Рік тому

      Congratulations Palangga! I know you can do it. Just a tip for you: Do not overthink and enjoy your training. 💖

  • @user-eo1ye5uu3o
    @user-eo1ye5uu3o 6 місяців тому +2

    Thank you po sa tips and motivation🥰💖

    • @johnpolgacu
      @johnpolgacu  6 місяців тому

      You’re welcome Palangga. 💝 Good luck sa journey mo.

  • @saeronerisfalcutila5336
    @saeronerisfalcutila5336 3 роки тому +2

    Three years in a bpo but I can say na very down to earth kapa din..nice explanation and encouragement for the newbie

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      Thank you, Palangga Saerone. Appreciate this so much! 🥰 Tune in for more videos. Keep safe and have a great day ahead. 😊

    • @zenusalangilanjr9743
      @zenusalangilanjr9743 3 роки тому

      @@johnpolgacu meeting you at aqng assessment for shanks me a picture to make a trip up north in my car so you know I'm in 😁😉😉😉😉😁😁😁😉😁😉😊😁😊😊😊😉😊😉😁😊😉😊😊😁😁😊😁😊😊😊😁😁😊😁😉😊😊😉😁😊😉😉😉😉😁😉😉😊😁😉😁😁😉😊😉😉😊😊😊😊😁😊😊😉

  • @jonaallion1714
    @jonaallion1714 2 роки тому +3

    Thank you for the advance knowledge ☺️ I'll be having my training next week this video help me boost my self confident.

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      great! congrats palangga and enjoy your training. 🙂

  • @cddima568
    @cddima568 Рік тому +2

    Thankyou for this! will start my very first bpo training on Tuesday! huhu this is also my first work. Padayon!

    • @johnpolgacu
      @johnpolgacu  Рік тому +1

      Awesome! Congratulations Palangga. You can do it. Just enjoy the training. ♥️

  • @ugynmontilla0421
    @ugynmontilla0421 Рік тому +3

    Thank you for sharing and making this video, it really boost my confidence and actually while watching this video, i already finished 4 days of our training and I'm still not that confident but as you mentioned, there's nothing to be afraid of, all i have to do is to be coachable, understand every lesson, focus on what we are discussing and the very important part is not to become over confident. Thank you i and i hope that you make more videos and help other newbies like me success in this bpo journey that we take...

    • @johnpolgacu
      @johnpolgacu  Рік тому

      Thank you for sharing Palangga. I'm glad that this video helps a lot. Enjoy your training! :)

  • @adriennefaith4950
    @adriennefaith4950 3 роки тому +2

    Thanks for this sir. Clear, concise and simple .More videos please 😊

    • @johnpolgacu
      @johnpolgacu  Рік тому

      Hi Palangga. Hope all is well and I’m sorry for late noticed. I do appreciate your feedback. 🥰❣️

  • @joandsantos2034
    @joandsantos2034 3 роки тому +7

    Thank you so much for this! Helped me a lot

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      You're very much welcome, Palangga Joan. We'ee glad to know this. Stay tuned for more videos. Keep safe as well and have a nice day ahead. 🧡😊

  • @jstchllng
    @jstchllng 2 роки тому +1

    Maraming thank you po. Ngayon may idea na po ako kung ano gagawin namin during training.

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      thank you palangga and good luck sa career mo 🥰

  • @cheizarehilario4606
    @cheizarehilario4606 2 роки тому +3

    This video is super helpful to me. I will be having my training next week and because of this video Im very confident that i will gonna pass the training. Thank you so much for this video. 😁

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      Thank you din for sharing Palangga. Appreciate this so much! 🥰 Wishing you all the best and keep safe!

  • @user-pm1vo9cl5m
    @user-pm1vo9cl5m 2 роки тому +1

    This is a headstart on what to expect para sa saming mga newbie

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      aww thank you so kuch Palangga! 🥰

  • @mohammadkayamora3670
    @mohammadkayamora3670 3 роки тому +1

    Thank you po sa mga binibigay nyong advise sa mga willing mag call center agent at talagang nakakatulong po ang tips ng mga binibigay nyo, thank you po and God bless po sainyo

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      You're so welcome, Palangga Mohammad. Glad it was helpful. Tune in for more videos. Keep safe as well and God bless you more and more. :)

  • @villahermosacelsod
    @villahermosacelsod 4 місяці тому +1

    THANK YOU SO MUCH PO, JUST HIRED TODAY AND MY TRAINING WILL START ON MAY 6, HOPEFULLY I'LL PASS AND GET APPROVED. THANK YOU FOR MOTIVATING ME MORE. GOD BLESS!❤

    • @johnpolgacu
      @johnpolgacu  4 місяці тому

      Yey! Congratulations po. God bless you more and enjoy your upcoming traning.

  • @aubreybautistalucas1873
    @aubreybautistalucas1873 2 роки тому +1

    Thank you for sharing tips, i am so nervous for my upcoming training, but i saw this video and now i'm relax. Thank you!!

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      You’re welcome Palangga. Good luck in your journey and wishing you all the best!

  • @nicolerenon3384
    @nicolerenon3384 2 роки тому +3

    Thanks for this video , I'm willing to apply for a call center industry on December, I hope I can do it hehehehe this is my very first experience work in my life , thanks you so much God loves me ♥️🙏

    • @johnpolgacu
      @johnpolgacu  Рік тому

      Hi Palangga. Hope all is well and I’m sorry for late noticed. Thank you for your feedback Palangga, appreciate this! ✨❣️

  • @kielcornesta170
    @kielcornesta170 3 роки тому +5

    Thank you for this wonderful tips sir. I'm a newbie and waiting for my training tomorrow at Teletech and I feel nervous.

    • @arissedp
      @arissedp 2 роки тому +1

      Hello, How’s your training?

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      Hi Palangga. Sorry for late noticed and thank you for sharing-appreciate this. I hope you guys are doing well. 🧡

  • @downsidenoiseph
    @downsidenoiseph 3 роки тому +2

    More power Pol and to your channel! More tips!

    • @johnpolgacu
      @johnpolgacu  3 роки тому +1

      Thank you kuya Greg. Appreciate this. ❤🤍 Thank you po sa patuloy na suporta. 🥰

  • @zhethementera5828
    @zhethementera5828 2 роки тому +2

    thank you so much for this information's. I've pass my interview last week thank for all the info

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      Hi Palangga--apology for late response. Hope you're doing good.
      You're very much welcome! Have a great day ahead and wishing you all the best. ❤

  • @bernardrubenbalmes9444
    @bernardrubenbalmes9444 3 роки тому +3

    Thankyou for the tips. I am more confident and motivated now for my upcoming training. Godbless staysafe! 💯🙏❤

    • @johnpolgacu
      @johnpolgacu  3 роки тому +1

      Best of luck! You're very much welcome, Palangga Bernard. Glad it helped. Tune in for more videos. Keep safe as well and have a blessed day. :)

    • @bernardrubenbalmes9444
      @bernardrubenbalmes9444 3 роки тому +1

      @@johnpolgacu 2nd day of training now. This Coming friday would be our call simulation. Wish me luck! 😅

  • @bree5004
    @bree5004 3 роки тому +4

    Thanks for the tips,,im really nervous right now because im not like others that is very fluent in English but i know i can do it..My training is on Monday in Concentrix.

    • @coldskynolasco2459
      @coldskynolasco2459 3 роки тому +1

      GOODLUCK! YOU CAN DO THAT! HAVE A FULL CONFIDENCE 💪

    • @joyleancanete8354
      @joyleancanete8354 3 роки тому +1

      Wow! Same and same company! A newbie and my start will be on Monday next week.

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      You can do it Mga Palangga. Thanks for sharing. :) Stay tuned for more videos. Keep safe and have nice day ahead! 🧡😊

  • @genakitanaka6352
    @genakitanaka6352 3 роки тому +3

    Thank you for information sir
    At least i have idea about call center training
    So goodluck for me the training
    I will accepted this challenge
    i wish to pass the training

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      Great! I know you can do it, Palangga genaki. I'm also glad that this video helps a lot. Tune in for more. Stay safe and have a nice day ahead. :)

  • @casandrasantos7109
    @casandrasantos7109 3 роки тому +1

    Thankyou for creating this vid, it helps a lot esp sa mga newbie, training ko na this monday sa previous company mo din❤️ wish me luck.

  • @jomarilustano8877
    @jomarilustano8877 3 роки тому +4

    Thank thank you for this video, it really helps me to get more info about call center job. God bless Stay safe💗

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      You are so welcome, Palangga Jomari. Glad it was helpful. Tune in for more videos. Keep safe as well and God bless you more and more.

  • @tamago-neenee2313
    @tamago-neenee2313 Рік тому +1

    Watching your vid made me realize I am not cut out for this kind of job. Tho I've never applied for one because my vocabulary's not that good. But I'm thinking of giving it a shot...

    • @johnpolgacu
      @johnpolgacu  Рік тому

      Thank you for sharing Palangga. I know you can do it! Stay blessed and more power.

  • @charlinecabbo6794
    @charlinecabbo6794 3 роки тому +7

    We're currently in a Work-at-home training basis. Nasa product specific na kami and kabado kami dahil mahirap iaccess ang mga tools since we cannot call for the IT right away dahil nga WAH. Also, mahirap kase may exams and mock call per end ng part ng training. Sana lang po makapasa ako sa dulo. Fighting. Thank you for the tips.

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      Thank you for sharing palangga Charline. Appreciate this. Kayang kaya mo yan, wag lang susuko. Wishing you all the best. We're glad that this video helped a lot. Tune in for more. Keep safe and have a great day ahead!

  • @jandesvlogs3969
    @jandesvlogs3969 3 роки тому +1

    Thank you for sharing and tips mag start na akong mag training after 2days gagawin ko Yan, newbie here sa bpo, God bless

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      Hi Palangga--apology for late response. You're welcome Palangga. Thanks for watching as well. God bless you more!

  • @jocelbartolome8376
    @jocelbartolome8376 3 роки тому +8

    I already passed the final interview at Concentrix. January 11, 2021 is my tentative start date. I hope this will help me. :-)

    • @johnpolgacu
      @johnpolgacu  3 роки тому +1

      Congratulations, Palangga Jocel! Thank you for sharing. I hope you all the best. Tune in for more videos. Keep safe as well and have a nice day ahead. :)

    • @malditaako4851
      @malditaako4851 3 роки тому

      Panu Process Sis

    • @jeanetteibano8644
      @jeanetteibano8644 3 роки тому

      sis, pwde mag tanong? Ano yung way nang online account specific exam ng concentrix? tas paano process sa Final interview?

    • @jocelbartolome8376
      @jocelbartolome8376 3 роки тому

      @@jeanetteibano8644 message mo ko, sis. Usap tyo :-)

    • @jocelbartolome8376
      @jocelbartolome8376 3 роки тому

      @@jeanetteibano8644 message me here
      m.me/JHOYBI

  • @jimrasci4760
    @jimrasci4760 2 роки тому +4

    Hi! This is my first time watching your channel, And I just want to thank you for the aspiring tips for a newbie like me. This is my first time in call center and provably I will started my first day training next week. My position is Technical support representative. And your video is very helpfull. Thank you.

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      Hi Palangga. Thank you for sharing, appreciate this so much! I'm happy for your first job. I also have a video about Technical Support Rep here: ua-cam.com/video/GANvSZM_FGk/v-deo.html that will give you an idea what to expect. Take good care and wishing you all the best! 💙

  • @herculesesseygonzalesbanie9982
    @herculesesseygonzalesbanie9982 2 роки тому +1

    Feb 22 is my training!!! Thanks for this vlog kuya ❤️❤️ It helps me lot!!!

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      You're welcome Palangga. Wishing you all the best and take good care! ❤

  • @blessflorencevlogbrocha8202
    @blessflorencevlogbrocha8202 Рік тому +1

    Thank you palangga very informative😊🙏

    • @johnpolgacu
      @johnpolgacu  Рік тому

      You’re welcome Palangga. I do appreciate your feedback. ❣️💖

  • @ailenpagaddurante3312
    @ailenpagaddurante3312 Рік тому +1

    Thank you for sharing your knowledge based on your experiences it really helpful especially to those who will undergo training like me . Very informative 🤞😇 God bless Po!

    • @johnpolgacu
      @johnpolgacu  Рік тому

      Thank you for your feedback palangga. Appreciate this! God bless you more. ❣️

  • @allenfigueroa7640
    @allenfigueroa7640 2 роки тому +2

    I love this video, you boost my confident. Actually I'm a shy type of person but i'm willing to learn and adopt more experience, for now on i will proceed to apply call center.

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      Thank you for sharing, Palangga Allen. Appreciate this. Hoping you all the best and God bless you more.

  • @hannahferlynmarinas7028
    @hannahferlynmarinas7028 2 роки тому +3

    Thank you so much for your video I'm totally nervous this coming training because i am a fresher agent.And also decreased my nervous.I hope may this coming training I'm passing.Hala Tama ba English ko hehe.

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      thanks for sharing Palangga. Good luck and wishing you all the best! ❤️

  • @joannamorico865
    @joannamorico865 3 роки тому +1

    Thank you for the tips.
    I love how you explain it. very clear and sound..

    • @johnpolgacu
      @johnpolgacu  Рік тому

      Hi Palangga. Hope all is well and I’m sorry for late noticed. You’re welcome and I really do appreciate your feedback. 🥰

  • @rodmalungcut
    @rodmalungcut 3 роки тому +13

    Enjoyed watching..thank you for the tips...i just passed the final interview and had my final assessment and now waiting to be called...what could be the next step in the process...?😊

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      Thank you very much, Palangga Rojan. Appreciate this so much. Congratulations by the way. After completing the hiring process, they will tell your start date of training while completing your requirements. Stay tuned for more videos. Keep safe and have a nice day ahead. :)

  • @i-vonmakata
    @i-vonmakata Місяць тому +1

    Thank you for this, sir! 😊

  • @CoachRen
    @CoachRen 2 роки тому +1

    Wow big help talaga ito & I am currently on training at Concentrix now

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      Hi Palangga. I’m sorry for late noticed. Thank you for sharing and I do appreciate your feeback. Hope you’re doing great. 💙

  • @kristineblando8714
    @kristineblando8714 2 роки тому +1

    Very informative! Kudos 👍🏻👍🏻

    • @johnpolgacu
      @johnpolgacu  Рік тому

      Thank you Palangga-appreciate this! 🥰♥️

  • @staymydayeal6435
    @staymydayeal6435 3 роки тому +3

    Thank you very much for this. I will be trying to apply for a call center job and this is so helpful.

    • @johnpolgacu
      @johnpolgacu  3 роки тому +1

      Thank you for sharing, Palangga staymyday. Glad it helped. Hoping you all the best and never give up. Tune in for more videos. Keep safe and have a nice day ahead. 😊

    • @staymydayeal6435
      @staymydayeal6435 3 роки тому +1

      @@johnpolgacu ✊🏻💗

  • @user-ts6oj4nq3y
    @user-ts6oj4nq3y 3 роки тому +1

    Thank you so much for the tips Sir Palangga. After watching this video I've a lot and I gained self confidence . God Bless🙏🙏

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      Hi Palangga--apology for late response. Thanks for sharing. So nice of you! Hope you're doing great and wishing you all the best.

  • @jepoyamida9502
    @jepoyamida9502 3 роки тому +2

    I'm currently having a training right now sa isang company sa Alabang for 3 weeks na. Napaka-hirap mag-training ng gabi kasi madalas akong antokin at makatulog sa floor halos wala akong maintindihan. Sana makayanan ko ito at hindi ako ma-pull out ng training.😭🙌 first BPO work ko panaman ito.🥺 Salamat po Sir sa mga tips niyo this is realy so helpful.🥰🙌

    • @jayvieculang9709
      @jayvieculang9709 3 роки тому +2

      😢

    • @jepoyamida9502
      @jepoyamida9502 3 роки тому +2

      @@jayvieculang9709 Update lang po 3 months na po akong nagta-trabaho as a call center agent non voice account. Yes I got hired hehehe. It's tough but yes very exciting everyday.🥰🙌

    • @johnpolgacu
      @johnpolgacu  Рік тому

      Hi Palangga. Hope all is well and I’m sorry for late noticed. Thank you for sharing and your updates. I’m happy for you. Just stay strong and stay positive! 🥰

  • @krisyuriko9806
    @krisyuriko9806 3 роки тому +3

    Thank you for the tips...its really helps tomorrow is my training day in concentrix...thanks for this vlog...

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      Happy to help, Palangga Kristoffer. Best luck for your training. Tune in as well for more videos. Keep safe and have a nice day ahead. :)

    • @marycarmelsevillejo6996
      @marycarmelsevillejo6996 3 роки тому

      May I ask how was your training? I was also hired in Concentrix and my training will start on sept. 13..I'm so nervous coz I'm also a newbie.. I hope you could help me po. God bless

    • @marycarmelsevillejo6996
      @marycarmelsevillejo6996 3 роки тому

      Can you share what did you do during your training days? Badly need some information and encouragement po😊😊😅

  • @dabuerickajanem.1927
    @dabuerickajanem.1927 2 роки тому +2

    Natakot ako nung nanood ako ng ibang video kasi mag training na'ko susunod, pero dahil dito lumakas loob ko. Thank you po!

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      Yey! 🥰 Thank you Palangga. Wishing you all the best sa career mo. ♥️

  • @psychomantis8015
    @psychomantis8015 Рік тому +1

    Thank you beshy ko 🤸❤️✨

    • @johnpolgacu
      @johnpolgacu  Рік тому +1

      🤸‍♂️ you’re 🤸‍♂️ welcome beshy! 🤸‍♂️

  • @judyanntolentino7793
    @judyanntolentino7793 3 роки тому +1

    Good thing na ligaw ako rito training ko na this coming May kinakabahan ako pero dahil napanuod ko to kakayanin ko pala talaga.

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      Thank you Palangga Judy Ann. Appreciate this so much. Tune in for more videos. Keep safe and have a nice day ahead. ❤

  • @johnpatrick7952
    @johnpatrick7952 3 роки тому +20

    Thank you for sharing! Tomorrow would be my first day of product training. And im super nervous :

    • @johnpolgacu
      @johnpolgacu  3 роки тому +1

      Congratulations and welcome to BPO industry, palangga Jonn Patrick. I know that you can do it. You just have to do all you very best and wear your confidence as your armor. That's also a great strategy. I wish all the best. Stay safe and have a nice day palangga. 🧡😊

    • @johnpatrick7952
      @johnpatrick7952 3 роки тому +3

      @@johnpolgacu what a word huhuhu 💙 grabe tapos na ang 1st week ko ng product training kabado sa evaluation sa mga susunod na weeks. And im claiming it na magiging maayos thank you po ❣️

    • @johnpolgacu
      @johnpolgacu  3 роки тому +2

      Break your leg, @@johnpatrick7952 . 😊 Stay safe and have a nice day ahead! 🧡

    • @SE7ENFOLD_777
      @SE7ENFOLD_777 3 роки тому +1

      how's your training going? planning kase ako mag apply ng call center at first time ko din.. kase nawalan ako ng work dahil sa pandemic

    • @johnpatrick7952
      @johnpatrick7952 3 роки тому +6

      @@SE7ENFOLD_777 Right now I'm going 3 months na sa Prod at sana tumagal pa. wag mahihiyang magtanong pag may gustong malaman. Be confident sa lahat ng calls active listening is the key and offcourse learn to retain those knowledge para sa next coming calls mo confident ka na sa mga sinasabi mo 😉 walang madali sa una pero remember lahat ng bagay natututunan.

  • @RonEasy
    @RonEasy 3 роки тому +2

    I am only 18 years old and I am now waiting for my final interview for Viator at Sutherland thanks palangga for this very detailed tips this is very helpful, done subscribed.

    • @johnpolgacu
      @johnpolgacu  3 роки тому +2

      Wow! Congratulations, Palangga Ron. I'm so happy for you and wishing you all the best for your career. I'm glad that this video helped. Tune in for more. Keep safe and have great day ahead!

    • @RonEasy
      @RonEasy 3 роки тому +2

      @@johnpolgacu kanina po yung final interview and sales assesment di ako nakapasa kasi next month pako gagraduate ng senior then, but then mag antay nalang daw ako ulit ng tawag, tnx palanga

    • @johnpolgacu
      @johnpolgacu  3 роки тому +2

      Wag mawawalan ng pag asa, Palangga@@RonEasy . Just keep on trying 'cause there is a reason for everything that happened. And there is perfect time for that to happen. Take care Palangga. 💓

  • @raijah2596
    @raijah2596 2 роки тому +1

    Nakakatuwa Naman Po na Malaman sa Concentrix kayo Kasi kaka Try ko lang Po Mag Apply Through Online Kaya po Interested akong Manuod about sa Mga Call Center ideas 🥺

    • @johnpolgacu
      @johnpolgacu  2 роки тому +1

      Thank you for sharing Palangga. Appreciate this so much! Stay blessed and wishing you all the best. ❤️

  • @joycea.1262
    @joycea.1262 2 роки тому +1

    Thank you for this video.. 😊 I will be having my training on Monday, thanks sa advice mo na Don't be late and absent.👍

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      you’re welcome Palangga. Good luck sa career mo and wishing you all the best! 🥰

  • @arianneclaire1477
    @arianneclaire1477 2 роки тому +2

    Damu gd nga salamat sir🥺
    I'll be starting my training this monday and i feel so nervous, and then i saw your video💖 daw nag lessen akun kakulba ❤️❤️❤️

    • @johnpolgacu
      @johnpolgacu  2 роки тому +1

      You're welcome Palangga. Stay strong and positive! ❤

    • @arianneclaire1477
      @arianneclaire1477 2 роки тому +1

      @@johnpolgacu updattee poo🥺 i passed the 4 days training, I'll be signing the contract laterr poo

    • @johnpolgacu
      @johnpolgacu  2 роки тому +1

      Wow! Congratulations, Palangga@@arianneclaire1477. I'm happy for your. Wishing you all the best! 💙

  • @bardagol1006
    @bardagol1006 3 роки тому +3

    Thank you for giving these ideas. I'm planning to try BPO industry. Sana ma hire ako. 🙏

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      Hi Palangga--apology for late response. Thanks for sharing. You can do it! Hope you're doing great and wishing you all the best.

  • @aldrinabarquez1901
    @aldrinabarquez1901 3 роки тому +1

    Naipasa ko po yung account interview, specifically for Expedia Chase Account. Salamat po sa information

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      Hi Palangga--apology for late response. Thanks for sharing. So nice of you! Hope you're doing great and wishing you all the best

  • @KilaRideTV1341
    @KilaRideTV1341 2 роки тому +1

    thank you sir, this will help me as a beginner csr 😊

  • @kennethaprilvlogs2466
    @kennethaprilvlogs2466 2 роки тому +6

    I already passed the initial and final interview and tomorrow i started my first training and I'm happy but I'm so little bit nervous ..thanks for your tips ❤️

    • @johnpolgacu
      @johnpolgacu  2 роки тому +1

      Wow! Congrats Palangga. Have a great day and wishing you all the best! 💙

    • @ykaesthetic9869
      @ykaesthetic9869 2 роки тому +1

      how's ur training? nakapasa ka po ba

  • @RolanOlorvida
    @RolanOlorvida 4 роки тому +2

    Many thanks for this video sir palangga . I got lot of knowledge how to pass call center training ❤️❤️❤️❤️😊
    God bless you sir❤️❤️

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      Thank you very much, Palangga: Matt. I am so glad to know that I was able to help somone like you. And I believed you can pass whatever trainings you will take. Stay safe and have a great day ahead. 🧡😊

  • @charlestvofficial2914
    @charlestvofficial2914 2 роки тому +1

    thanks for the tips and idea sir. im newbie for this type of career. this video helps me a lot thank you so much🙏🙏🙏

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      You're welcome Palangga. I'm glad that this video helps a lot. Have a great day and wishing you all the best. Take care Palangga. 💙

  • @cheskarillo2788
    @cheskarillo2788 3 роки тому +2

    This is really helpful and I'm also a newbie.

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      Thank you for sharing, Palangga Cheska. Glad it helped and welcome to this kind of industry. Just do all your very very best. Tune in for more videos. Keep safe as well and have a nice day ahead. :)

  • @dahliaannetd4682
    @dahliaannetd4682 Рік тому +1

    Thank you for this! I got hired in alorica and on January 10 is my quest training. I'm so excited❤

  • @dennisvillagracia5212
    @dennisvillagracia5212 3 роки тому +2

    This video is very informative, thanks 👌

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      Thank you, Palangga Dennis. Glad it helped! Tune in for more videos. Keep safe and have a great day ahead. 😊

  • @rafaelnaderajr8671
    @rafaelnaderajr8671 3 роки тому +13

    Hi I dont know how to address you, anyways, I'm very much impressed of your deliveration, your way of explaining things in details is very much useful to the newbies, pls continue your advocasy to help those who are interested in joining BPO industry. Luvv yahh!

    • @johnpolgacu
      @johnpolgacu  3 роки тому +1

      Wow, thank you very very much, Palangga Rafel. I'm so glad that this video helps a lot and I really appreciate your commendation. Tune in for more videos. Keep safe as well and have a nice day palangga. :)

  • @goddessbrazan3470
    @goddessbrazan3470 Рік тому +3

    This is my 2nd time watching ur vid and tomorrow i will apply to alorica. Im so nervous because im not good at english but i'll try my best to pass the job if i ever. Plss guide me lord🙏🙏 and to all who see my message pls pray for me thank you

    • @johnpolgacu
      @johnpolgacu  Рік тому

      Thank you for sharing Palangga-appreciate this! Normal lang yan kaba, pero just give all you best. No matter what the result is, wag mawalan ng pag asa. God has a perfect plan in your life. Prayers for you. 🧡

  • @mcbtzxc154
    @mcbtzxc154 3 роки тому +4

    Will start my training on Concentrix this Sept 15, 2021! Sadly 28days training lang po and 4 weeks transition. Thank you so much with the tips, I will be handling telco and AT&T account. Any tips for AT&T accounts?

    • @johnpolgacu
      @johnpolgacu  Рік тому

      Hi Palangga. Hope all is well and I’m sorry for late noticed. Thank you for sharing by the way. For tip: Just be strong. :)

  • @merrymay4737
    @merrymay4737 Рік тому +1

    Heloo, Ang pinaka importante kasi is yung System Navigations...dapat marunong ka tlga sa mga tools at marunong ka or mabilis ka mag navigate. Kung di ka masyado marunong hindi ka tlga papasa za training, lagi ka naliligwak. Lahay ng BPO co. kasi they did not allow to open the sytem outside the training room so paano mo ma pa familirialized yung tools na gagamitin mo sa production if di ka maka navigate ng maayos

    • @johnpolgacu
      @johnpolgacu  Рік тому +1

      Exactly! Thank you for sharing Palangga. ♥️

    • @merrymay4737
      @merrymay4737 Рік тому +1

      @@johnpolgacu alam mo Sir diyan ako hirap, lalo na im 42, hindi naman ako teki, maalam ako sa mga ms word, excel etc. pero sa mga new tools and widgets hindi tlga, minsan tlga ako nahuhuli pag may instructions na need mg navigate lalo na yung trainor namin parang laging nagmamadali

    • @johnpolgacu
      @johnpolgacu  Рік тому

      Same experienced palangga. Mahirap talaga sa una, pero time goes by, nagagamay din sa huli.

    • @merrymay4737
      @merrymay4737 Рік тому +1

      @@johnpolgacu what I am afraid is baka hindi aq maka proceed sa production. Baka hanggang nesting lang ako

    • @johnpolgacu
      @johnpolgacu  Рік тому

      Think positive lang po and prayer. I’m sure makakapasa po kayo. 🧡

  • @user-di9vr1pl9r
    @user-di9vr1pl9r 2 роки тому +2

    Hello I’m a new subscriber! This video was popped up as I was scrolling and searching some tips from the call center agents in order to get some ideas of how was their experiences and able to passed their training. I really want to apply in a BPO but the fact that I’m having an anxiety in the interviews, and I am so much worried about constructing sentences when answering phone calls and also not that good in a computer system. I’m afraid that I can’t able to handle phone calls properly as I knew you often speak with a foreign clients. I don’t know what should I do but I really want to pursue applying in BPO.Thank you for sharing this video.”

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      Thank you for sharing Palangga-appreciate this! 🥰 Wishing you all the best sa career mo and stay blessed. Kayang kaya nyo po yan. 💪💙

  • @angelogarcia6791
    @angelogarcia6791 3 роки тому +5

    i passed final interview and after that i take an exam in moodle and im just waiting for their call hoping that i passed the exam

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      Congratulations, Palangga Angelo! 🥳 I hope and I pray that you will pass the exam. But whatever the result is, keep moving forward. Tuned in for more videos. Stay safe and have a nice day ahead! 🧡

  • @maribethpajabera4989
    @maribethpajabera4989 3 роки тому +2

    Thank you so much for the tips. I am planning to apply to call center. I'm just lock of self confidence because im not good enough in English speaking

    • @johnpolgacu
      @johnpolgacu  Рік тому

      Hi Palangga. Hope all is well and I’m sorry for late noticed. Just stay strong and don’t give up.

  • @psalmsin5271
    @psalmsin5271 3 роки тому +1

    Hi, This upcoming Tuesday I will undergo in Product Training. Im really nervous. Thanks for this video.

    • @johnpolgacu
      @johnpolgacu  Рік тому

      Hi Palangga. Hope all is well and I’m sorry for late noticed. Thansk for sharing palangga. Just stay strong and don’t give up. :)

  • @kishhuros5602
    @kishhuros5602 3 роки тому +2

    Thanks for the tips😍 start my training tonight !

    • @johnpolgacu
      @johnpolgacu  3 роки тому

      You're very much welcome, Palangga Kish. Congratulations! Just do all you very best. I kno you can do it. Stay tuned for more videos. Keep safe and have a nice day ahead. 😊🧡

  • @annminguillo
    @annminguillo 2 роки тому +1

    Thank you sir im a starter and i hope i will be hired soon ❤️

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      You're very much welcome Palangga--apology for late response. Hope you're doing great and wishing you all the best! ❤

  • @maryfaithgonzaga5656
    @maryfaithgonzaga5656 Рік тому +1

    My training will start on Nov. 18. This video is a great guide for a newbie like me. Thanks

  • @jenfrancisco9182
    @jenfrancisco9182 2 роки тому +1

    Very informative ❤️ thank you so much po!

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      You're very much welcome, Palangga Jen. Have a wonderful day! ❤

  • @Denssofly
    @Denssofly 3 роки тому +1

    balak ko mag apply ng call center kahit di naman ako masyado magaling mag English pero dahil sa video na to parang lumakas loob ko haha.

    • @johnpolgacu
      @johnpolgacu  2 роки тому

      Hi Palangga. Sorry for late noticed and thank you for sharing Palangga-appreciate this. I hope you’re doing well. 🧡

  • @alanis1616
    @alanis1616 3 роки тому +1

    Very detailed♥️thank u so much

    • @johnpolgacu
      @johnpolgacu  3 роки тому +1

      You're very much welcome, Palangga Blaire. Glad it helped. Tune in for more videos. Keep safe and have a nice day ahead. ❤