Can I ask a favor 👉🏻👈🏻 can you plug the enclosure usb ports directly into a computer and see if windows recognizes it as a camera? I believe I have a defective safety enclosure and LP support is yanking me around blaming my LP5 saying it’s not compatible. When I plug the enclosure into my computer just for fun it says the device is malfunctioned, just curious what a known working one says. Merry Christmas!
The camera must be setup through the mobile App first and then it can be used with the computer software- all using the Laserpecker software. The camera is all wifi only. Hope this helps!
@ yea fully aware of all that I was just curious what windows itself would see a working enclosure as, I’m assuming a webcam device, but in my case it says usb device defective. Mine is connected to wifi but the app and windows app both say camera not found. 99% sure it’s defective.
@@chicoquadcore When I first tried to connect to the camera I had the some Camera not found message- once I updated the app software and mainly the firmware of the LP5 then the I was able to setup the camera. I'm assuming you have all the software/firmware updated.
Can I ask a favor 👉🏻👈🏻 can you plug the enclosure usb ports directly into a computer and see if windows recognizes it as a camera? I believe I have a defective safety enclosure and LP support is yanking me around blaming my LP5 saying it’s not compatible. When I plug the enclosure into my computer just for fun it says the device is malfunctioned, just curious what a known working one says. Merry Christmas!
The camera must be setup through the mobile App first and then it can be used with the computer software- all using the Laserpecker software. The camera is all wifi only. Hope this helps!
@ yea fully aware of all that I was just curious what windows itself would see a working enclosure as, I’m assuming a webcam device, but in my case it says usb device defective. Mine is connected to wifi but the app and windows app both say camera not found. 99% sure it’s defective.
@@chicoquadcore When I first tried to connect to the camera I had the some Camera not found message- once I updated the app software and mainly the firmware of the LP5 then the I was able to setup the camera. I'm assuming you have all the software/firmware updated.