An Introverts Guide to Socializing and Making Customer Connections at Starbucks

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  • Опубліковано 27 лис 2024

КОМЕНТАРІ • 25

  • @HannahPittman-r3r
    @HannahPittman-r3r Місяць тому +4

    I’ve gotta say, I’ve been watching your videos for two days now, as SOON as I got the call from the hiring manager, you’re the reason I got hired but I just wanted to say how hilarious you are, and I love the way you articulate your words.

  • @RunaMolo2
    @RunaMolo2 9 місяців тому +4

    Ok so, I'm actually an introvert trying to get a barista job at Starbucks. An infj-t specifically, and I was hoping that wouldn't be an issue haha. But I could've sworn by watching some of your videos that you were an extravert until you said otherwise. That right there is one of my goals lol. Thank you for making these videos for us👍🏻

    • @sonicgirl572
      @sonicgirl572 Місяць тому +1

      I just got hired today and i did come off as introverted to the manager during my interview. But to be fair, my cousin works there and he asked her if he thought i could be loud enough to call out drinks and stuff and she told him yes. So he trusted her and decided to hire me lol. This is my first job so im excited/nervous a bit. I am gonna try my best though! U got this

  • @jvliawo
    @jvliawo 4 місяці тому +2

    Thanks for this. That last point you made is exactly why I’m trying to get a job at Starbucks. For a few hours each afternoon, I’d rather be anywhere but home. You made me think about it and you’re totally right. In that same way, there will be people like me who don’t want to be at home. Thanks for that!

  • @heathersdiaryy
    @heathersdiaryy Рік тому +6

    I HAD MY ONBOARDING TODAY SO THANK U FOR THIS

  • @jaredbrulla9423
    @jaredbrulla9423 9 місяців тому +1

    I am also a fellow introvert and also star b green bean. Customer connection has always been difficult but seriously you are 100% right. ITS JUST COFFEE! Your advice and tips have been a huge help

  • @glowfishin1
    @glowfishin1 Рік тому +3

    Awesome video! Thank you for posting Stefania
    As a fellow introvert, I agree with all these great tips and also would add that doing this is a SKILL that CAN BE LEARNED! It's super scary at first but it gets a lot easier with practice. You'll find yourself creating "scripts" that work for you.
    It helps to focus on only one guest at a time.
    Give yourself the time you need to recharge your people batteries. Maybe move to ovens or wash dishes if you can until you get more "people points" for the day.

    • @StefaniaMarzelia
      @StefaniaMarzelia  Рік тому +1

      Yes!! This is so important! Thank you for sharing, friend ☕️❤️✨

  • @alondradelamora0917
    @alondradelamora0917 8 місяців тому +3

    You explained it perfectly! However though, giving a customer a compliment makes it sound like I’m fishing for a good tip, or at least when I say it 🤷‍♀️

    • @alondradelamora0917
      @alondradelamora0917 8 місяців тому +2

      But totally agree giving a compliment sometimes, with the right customer, aids way into a conversation

  • @zoraarnold8482
    @zoraarnold8482 2 місяці тому

    Needed to hear this today, this was impeccable timing. Thank you for posting!

  • @mickeywilder9029
    @mickeywilder9029 Місяць тому

    This is the reframe I needed today.

  • @yasmin8229
    @yasmin8229 10 місяців тому

    I literally appreciate you so much

  • @heatherburke-townsend4638
    @heatherburke-townsend4638 10 місяців тому

    Love this video Stefania❣️😊 I am unwinding frm writing a 1000 word paper w 5 sources for school! I close at my Starbucks today.. I start at 4:30. I’m going to sleep soon… Lol! I’m about to put this device down, this vid popped up on top of my UA-cam feed! I just love Stefania, so I had to check it out! I’m new-ish 2 the channel! Peace & blessings😊💕

  • @matthewhughes8348
    @matthewhughes8348 4 місяці тому

    Thank you so much for this video. I do take things to heart. That I have to work. What is going to help is pep hole when taking to customers. Thank you

  • @skalessibbons7349
    @skalessibbons7349 Рік тому +1

    I had an oat flat white today.

  • @onecraftygal1740
    @onecraftygal1740 6 місяців тому

    I'm having keto coffe as I watch this. Kerri gold butter, heavy cream, mct oil and singing nettle leaf for allergies. Yes I add all that to my coffee lol. It's rich and creamy.

  • @daffadilflower630
    @daffadilflower630 Рік тому +5

    where was this video when i had my starbucks interview last week 😭

    • @karambains9571
      @karambains9571 Рік тому +1

      did it not go well?

    • @daffadilflower630
      @daffadilflower630 Рік тому +5

      they said i would hear back from them in a week. when i got home, i immediately received an email from them saying i was no longer an elegible candidates 😅

    • @karambains9571
      @karambains9571 Рік тому

      @@daffadilflower630Awww, apply to other stores. This time you will know the questions so you can prepare! 😊

  • @MakaylaIson
    @MakaylaIson Рік тому

    i could’ve needed this before i got fired, well dang💀

  • @loganhamilton4246
    @loganhamilton4246 3 місяці тому

    I drank a dark roast French pressed with a splash of heavy cream

  • @anneliesevoelker2502
    @anneliesevoelker2502 2 місяці тому

    Customer connection is going to be different based on location.

  • @slowpoke8585
    @slowpoke8585 4 місяці тому +1

    Don’t know what’s Starbucks’ weird obsession with Customer Connection. It honestly feels like they’re trying to compensate for their terrible service and beverage quality. Nothing wrong with being friendly with customers, but Starbucks is taking it to a whole new and unnecessary level.
    Eventually customers will get fed up with the poor drink quality and service and just go somewhere else. Politeness can only take you so far.