CUSTOMER WANTED A FULL REFUND! Used Car Dealer STRESS!

Поділитися
Вставка
  • Опубліковано 1 гру 2024

КОМЕНТАРІ • 250

  • @CalvinsCarDiary
    @CalvinsCarDiary  Рік тому +16

    Enter for free here: www.planetofdreams.co.uk/draws/audi-s3-quattro-saloon-12-03-23

    • @louissidnell1657
      @louissidnell1657 Рік тому +1

      I saving money then i take my mk7.5 golf r to vrs performance get tune and handling mods

    • @daniellantos26
      @daniellantos26 Рік тому

      I called a few dealers and I asked if they would accept a pre buy inspection but most of them refused. Why is that? It confused me a lot why they refused.

    • @johncalvin9703
      @johncalvin9703 Рік тому

      Link refuses to open in Safari - not secure, shame would have liked the opportunity to own this car😮

    • @scouseauditzz
      @scouseauditzz Рік тому

      Calvin how do i get in touch with you i have a s3 but i need it looking at somthing not right would appreciate you getting in touch to discuss it many thanks in advance

  • @altonotis1975
    @altonotis1975 Рік тому +6

    Great customer service. Wish everyone was like this 👏

  • @garethedwards2883
    @garethedwards2883 Рік тому +61

    Most reasonable buyers accept that there will always be issues with used cars but if dealt with by the seller in a timely manner with communication then they are happy. ( Exactly what you do Calvin which is why you are successful and a great guy).

    • @razorray19
      @razorray19 Місяць тому +4

      Get off his nuts lmao

  • @dewiwilliams2231
    @dewiwilliams2231 Рік тому +10

    I've got the same S3 saloon but manual and standard. I've changed the thermostat coupling and water pump as they are common to go on these. The hatches came with 18's and the Saloon with 19's and on the pfl saloons there are usually 2 different styles of 19's, the wingarms which I have on mine and the ones that look like the 18's on the hatches (I think they are a lighter wheel)

  • @jamesram6854
    @jamesram6854 Рік тому +4

    More car dealers need to take a leaf out of your book. Complete transparency and honesty hats off to you and the team at binca

  • @STEPHEN-s31970
    @STEPHEN-s31970 Рік тому +3

    People will buy cars from you based on the honesty of this video.
    Full refund fair play mate.
    Nice genuine car dealer,other dealers take note 👍

  • @Alfie.Goalkeeping
    @Alfie.Goalkeeping Рік тому +12

    I personally prefer Bola wheels can't believe how generous and cars giving away now calv fair play to you, been watching from start 👍😁

  • @Tonys_training
    @Tonys_training Рік тому +4

    Absolutely brilliant video Calvin as clear as glass you are I like your honesty

  • @richardbrown74
    @richardbrown74 Рік тому +6

    Who else gives away potential . A 135i
    S5 and S3 !!
    Calvin does well done that mate. Top bloke

    • @lesnorris
      @lesnorris 2 місяці тому +3

      You have to buy a ticket, no such thing as a free lunch

  • @RBcymru
    @RBcymru Рік тому +1

    My used S3 was amazing but after 2 years I had possible water pump issue on its way. Common faults are air con condenser damage from not replacing dryer cartridge, Haldex issues, water pumps, timing chain stretching, mag ride suspension issues and also know of a 2016 S3 which had a rear diff seize while being driven. Audi quoted £7000 to fix. Audi dealers don't like taking cars over 3 years old as one put it "year 5 is problem time". Golf R has similar issues as the cars are pretty much the same. Used / trade in prices drop off a cliff after 5 years as well.

  • @ryanhall9347
    @ryanhall9347 Рік тому +3

    sounds like they went over a curb at some speed in that S3 and then returned it, lmao

  • @tccarsales
    @tccarsales Рік тому +12

    Love the honesty, customer has clearly hammered the guts out of it

  • @tommyd4829
    @tommyd4829 Рік тому +1

    I had a S3 exactly the same color/year with 50k on clock and had major problems with it losing coolant and the rear caliper was knackerd so 2 common problems mate

  • @michaelakachunk
    @michaelakachunk Рік тому +21

    Always great to see the complete transparancy from you Calv! i'm sure i'll win one of the POD cars soon, had a wireless charger so far 😅

  • @shahzad2453
    @shahzad2453 Рік тому +12

    Another good upload Calv, it was good to look into the less pleasant side of being a used car dealer, fair play to all those in industry.
    Btw, stock wheels would look clean on the S3 👌

  • @SuperSweetToffee
    @SuperSweetToffee Рік тому

    I had a very similar problem. Bought a car from a Motor Trader 2 hours away. After two weeks the car made a rattling sound. I went to a garage and they said the water pump needs replacing. However, the garage said they can't replace the water pump as a special tool is needed. I asked another garage, they said the same thing. I called the dealership and they quoted me £700. I called the motor trader I bought car from, they said to bring the car back to them. Thought to myself if there's another problem I will have to do the 2 hour journey. So I asked for refund and the motor trader accepted.

  • @mex8961
    @mex8961 Рік тому +2

    I much prefer the saloon too the sport back. I've got an a3 saloon and I love it

  • @ashleygollop9100
    @ashleygollop9100 6 місяців тому

    Looking forward to seeing the car complete
    Great stuff Calvin😊

  • @jamesdunican1750
    @jamesdunican1750 11 місяців тому

    So nice to see these good car dealers out here
    Very one can see this
    And will be great for your business
    Top man 🇮🇪

  • @charliecrump3511
    @charliecrump3511 Рік тому +1

    Check the engine cover rubber mounts are still intact, had the same thing on my 1 series lol sounded like a bag of spanners😂

  • @tomthompson7400
    @tomthompson7400 Рік тому +2

    anyone who fully backs what they sell is a total winner in my eyes.

  • @KozyOnCars
    @KozyOnCars Рік тому +1

    Think the stock saloon s3 wheels suit the car for sure for me Calvin! Its always annoying when you buy or sell a car and then there are problems. All you can do is deal with it best you can. I've been on both ends. No doubt your service was top drawer. It happens. You just keep moving forwards.

  • @andrewmcdonald9279
    @andrewmcdonald9279 Рік тому

    Cal I had the same noise on mine. It turned out to be the heat shield on the exhaust manifold.

  • @philmarzy3207
    @philmarzy3207 Рік тому +1

    Use the Carly ecu plug in and see how it’s been driven 🤔 on the Audi

  • @foo4572
    @foo4572 Рік тому +5

    I’m thinking of taking my 2012 Audi RS3 to VRS to have them do a Haldex service as if he’s good enough for Calvin then that’s good enough for me … I may have to join a queue though I’d imagine 👍

    • @covbmt
      @covbmt Рік тому +1

      I booked in recently, was a 2 week wait

    • @foo4572
      @foo4572 Рік тому

      @@covbmt I can imagine mate

  • @redchristy
    @redchristy Рік тому +4

    I'd say that car went to Scotland and had the arse ragged off it😂

  • @kb8729
    @kb8729 Рік тому +1

    There is a Integra Type R at Binca which is 12k and it's just not moved. Why?!

  • @BlueBud
    @BlueBud Рік тому

    If its had the thermostat housing replaced, check the multiplug on it for corroded terminals, this can lead to a faulty reading off of the temp sensor

  • @MarcBirks
    @MarcBirks Рік тому +1

    i think personally as a trader regardless of who you are, selling heavily modified cars you are asking for this situation.

  • @dannyholmes738
    @dannyholmes738 Рік тому +1

    The unit that the 135i was in at the start would be a good unit to possibly get a graffiti wall on and good lighting to get some great quality pictures when advertising cars online🤟

  • @picklesrule69
    @picklesrule69 Рік тому +3

    Wow! This would be my dream car for me...well done calv 👍🏻

  • @247heavyhitter
    @247heavyhitter Рік тому

    I’ve got exactly the same car but with a manual, VRS is the only place I trust to touch it 👍🏼 19” wheels come on the saloons 18” on the hatchbacks

  • @genemayne1577
    @genemayne1577 Рік тому +1

    Calvin, what's the cheapest automatic car you have on sale with low road tax petrol only
    I am now 71, I have just sold my jaguar which i drove for over 13 years now all my kids left home
    all need is little car... From a top seller ,

  • @MrXfasteddyx
    @MrXfasteddyx Рік тому

    Love the video, love this fascinating well done guys

  • @raybell7696
    @raybell7696 Рік тому +2

    Well done that man, you are a star

  • @TheCinderellaman10
    @TheCinderellaman10 Рік тому +1

    Get some bilstein b6 dtc dampers on this and retain the dcc, around £1300-£1500.

  • @LifeOfEmi
    @LifeOfEmi Рік тому

    Check the engine cover is on properly for the rattle on the 135i

  • @Brad8261
    @Brad8261 Рік тому +8

    That s3 is beautiful 👌🏻 loving the content calvin. Definitely giving us some quality prizes

  • @ATV-Grace
    @ATV-Grace Рік тому

    I bet that rattle is that the rear engine cover, I had that same noise on my old bmw, only heard it when it was stationery or on reverse stragley enough but yeah... defiantly on my car it was the rear engine cover, as you slotted the main engine cover into the rubber grips in the rear one use to put the rear cover away as there was a bolt missing that held it down so just use to vibrate all the time then

  • @davemellor4697
    @davemellor4697 Рік тому +2

    Calvin...i am another car dealer i am more honest than the pope,and i have never given so many people there money back as i have lately! God knows why but people are so fussy and want a perfect as new car for as little money as possible. My moto...if they are making your life hard just refund them because you will always sell the car to someone else and the headaches gone.

    • @davemellor4697
      @davemellor4697 Рік тому

      @J Scott Cars from 3k to 15k its getting silly now.

    • @guyhamiltonyt
      @guyhamiltonyt Рік тому

      Exactly why is decided not to go into vehicle sales, was going to pick a van up last week, the industry is just too risky. Good luck to anyone that wants to do it, the numbers just don’t add up for me personally.

  • @richardfarkas7815
    @richardfarkas7815 Рік тому

    I’ve bought a BMW e46 from this place in September, had the car for a month and the engine had major oil leaks in the engine, to solve the issue it would of cost more to repair or replace the engine than what I’ve bought the car for, had to sell the car for scrap value. Very unfortunate as this dealership operate with auction terms which meant there was no way I could do anything about this issue. It was one of my dreams cars too!

    • @startingtech3900
      @startingtech3900 9 місяців тому

      Car was over 20 years old don’t buy a BMW if you can’t wrench!

  • @osamabidenobama8240
    @osamabidenobama8240 Рік тому +1

    Calvin I came down your place to buy a car but the guys working kept rushing me like they wanted me to leave

  • @bogeymanshankers3904
    @bogeymanshankers3904 Рік тому +3

    Great Attitude cars go wrong there mechanical ⚙️ great that you refunded more dealers should take note! Great content good luck in your new premises pal

  • @jasonlevington6555
    @jasonlevington6555 2 місяці тому

    I paid 5k for a Jaguar from a dealer within 2 days the car broke down and the dealer wouldn’t help at all told me to take it to a garage it’s not their problem !

  • @micaeldematos759
    @micaeldematos759 Рік тому

    That Porsche up on the ramp at VRS WWWAW lovely. Great vid and cant wait to see the final product. VRS are super i must say.

  • @Captain-Donut
    @Captain-Donut Рік тому

    Love the down to earth
    approach to your channel.
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 love from Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • @johngrant8533
    @johngrant8533 Рік тому +2

    Brilliant content. Little update in bincas dealings. And calvs UA-cam. That s3 is a pretty serious car stage 2 tune 👌 how much was the battery rig for the tezwhiz? Really contemplating buying it.

  • @ryan.r271
    @ryan.r271 Рік тому +1

    Another great video Calvin, 2 amazing cars for planet of dreams 👍

  • @kevinjames7367
    @kevinjames7367 Рік тому

    About to p/x my M135I 2016 53k miles.
    White with red leather.
    Based in Northamptonshire

  • @howarddonaldson8006
    @howarddonaldson8006 Рік тому +1

    Nice but can;t help but be distracted by what spears to be an original red E reg Audi quarto in the background!

  • @haslerdesigns
    @haslerdesigns Рік тому +1

    If you take the A5 north from Stony to Towcester be careful, I’ve never seen so many pot holes on a stretch of road, some of your low profile tyre cars might not like it

    • @stevenc5227
      @stevenc5227 Рік тому

      Very busy road that A5, surprised that the road isn't a lot worse, they have been resurfacing it gradually a lot better than it was.

    • @haslerdesigns
      @haslerdesigns Рік тому

      @@stevenc5227 they have been working on it for weeks but rather than do anything about the rocky caverns you have to play Mario kart to avoid, they’ve been resurfacing other parts with high grip material, and repainting the lines. They’re also working on the towcester bypass which will start with a roundabout where the whittlebury turn was and I’ll be so glad when that’s finished but I really wish they’d pay some attention to the pot holes

    • @stevenc5227
      @stevenc5227 Рік тому

      @@haslerdesigns I drive that way every day, yeah i know what you mean, there always seems to be work needed, the amount of pot holes is a joke.

  • @DJMAZ514
    @DJMAZ514 Рік тому

    I did the bistine b6 and edc delete works great

  • @stevepeacock4265
    @stevepeacock4265 Рік тому

    2014 s3 stock came with 18 in alloys

  • @jakescott2664
    @jakescott2664 Місяць тому

    Overheating because the rear calliper was seized on?

  • @pauld3638
    @pauld3638 Рік тому

    Ca;ipers sticking happens,it's done it happened when I had new discs and pads gioy in the car and the caliper ,because it had retracted back where it gadn't been for a while sticj etc.

  • @straightblast569
    @straightblast569 Рік тому

    Please someone help ! Hi what do you do if a mechanic has done a job but there's still the same problem and I was told they put new coolant in my car but when I checked it was old dirty coolant feel the stress hate dealing with mechanics man like this

  • @Spendarellaa
    @Spendarellaa Рік тому

    We bought a Golf TDI from you in the summer Calvin. It is brilliant.

  • @HT_786
    @HT_786 Рік тому +1

    Calv you gotta put the original alloys back on man! Nothing like a stock looking car that can fly with a stage 2 map 😆👌🏻

  • @markmawson1
    @markmawson1 Рік тому

    That sound on the M135i sounds like the blower motor out of balance

  • @arranjohnson2916
    @arranjohnson2916 Рік тому

    If its the same as a mk7 golf r suspension I have a full set of mag ride suspension I took of mine when I fitted my coilovers. More than welcome to them 👍

  • @niceboy60
    @niceboy60 Рік тому

    Hi powered Cars are the Issue
    A Citeoen C1 with 60hp wont blow up the turbo it does not have
    Nor Damage a rear differential which is non existant

  • @hs123yesnobonjour
    @hs123yesnobonjour Рік тому

    A lot of dealers sell after market warranties and try to cover themselves! They are no good

  • @Joelee644
    @Joelee644 Рік тому

    The s3 saloon came with 19” alloys we’re all other variants had 18”

  • @brickluck
    @brickluck Рік тому

    Like your style Calvin,, had a car go wrong on me and dealer seemed he didn’t want know,,, the insurance I got with the car , was meant cover every thing but actually was worth a carrot , and if it did pay out it was half the bill ! Still more like you needed👍🏻

  • @jpmotorsport4728
    @jpmotorsport4728 Рік тому +1

    Someone’s gonna get some v nice ride in pod 🙏😎 legend mate !

  • @ashman4357
    @ashman4357 Рік тому

    Coolant is a pressured system you should never need to top it up

  • @abdallahbonne
    @abdallahbonne Рік тому

    I bought a 335i and the day I drove it away EML light. Dealer refused to take back the car or pay for repairs. So far have spent over 6k on it, and will need an additional 5k to rebuild engine. Trying to bring this dealer to Court, but I would also like everyone to be aware of them and dodgy business as this has happened to many others. If anyone can help me out let me know!

    • @bikeman123
      @bikeman123 Рік тому

      Which dealer?

    • @abdallahbonne
      @abdallahbonne Рік тому

      @@bikeman123 known as Hertford Car Specialists who have now gone into liquidation but reopened as Performance HQ aka HCS SALES LIMITED

  • @danielgreen4213
    @danielgreen4213 Рік тому

    For any car we we sell we strip down the brakes all round! The rear caliper should of been picked up in my opinion. I no that's not the reason for return but that is basic what should of been picked up.

  • @jrobin4708
    @jrobin4708 Рік тому

    The car was overheating and the water pump and thermostat was pissing out coolant 😂

  • @kl4xxogaming135
    @kl4xxogaming135 Рік тому

    the rattle on the bmw check the engine cover. also the pipes that go over the top of the cover they snap off and rattle like fuck.

  • @chrissmart4984
    @chrissmart4984 Рік тому +2

    Two Audi ur Quattros at VRS ❤👏🏻😎

  • @Scalbow95
    @Scalbow95 Рік тому

    Just wear and tear to me, I need to replace front top mounts and dampers on my 2012 gtd

  • @richday5520
    @richday5520 Рік тому +1

    Used cars you just never know when something is going to go wrong it's how you deal with the problems that matter imo

    • @patrykgadomski4951
      @patrykgadomski4951 Рік тому

      Sounds like you’re going through it mate, that quote got to me 😂😅

  • @bw26brw86
    @bw26brw86 Рік тому

    From starting off giving away audi 1.8t TT to now 7R,..S5..now S3 And 135i!!!..i really need to move to England just for these giveaways Calv!!

  • @leejones6080
    @leejones6080 Рік тому

    The cars given away on POD are proper nice 👌

  • @andrewpearce6461
    @andrewpearce6461 Рік тому

    I’ll happily take that Audi off your hands 😅 looks gorgeous. Praying for the win

  • @mikedesanto4886
    @mikedesanto4886 Рік тому +2

    Is that a MK1 Lotus Cortina

  • @Dmab2007
    @Dmab2007 Рік тому +1

    They baught the car then realised how much fuel it uses and made something up lol😂

  • @alanhaigh9682
    @alanhaigh9682 Рік тому +1

    So basically the s3 had been kerbed at speed then.

  • @fromthetoon1602
    @fromthetoon1602 Рік тому +2

    I would rather the standard wheels on it looks McDonald’s car parkish with the black wheels on if you know what I mean lol

  • @gges1605
    @gges1605 Рік тому

    Is it 12 months the law in UK says a dealer has to refund car if customer returns it with a fault? It seems crazy and a lot of people don't know their rights but law provides an opportunity to return cars if you buy from a dealer no matter what goes wrong in that time wither they sell you warranty or not makes it difficult for dealers but that's the law

    • @j7127
      @j7127 2 місяці тому

      Sort of. There’s a bit more to it. But you’re better off returning it as early as possible.

  • @lfcl4
    @lfcl4 Рік тому

    Great video Calvin stay positive

  • @JWxUK
    @JWxUK Рік тому

    A mag ride car will (or should) have the 19" 8V0601025AS on them

  • @TROUTNABOUT1
    @TROUTNABOUT1 Рік тому

    Will is the hero of the channel 💪💪

  • @MrSuperG
    @MrSuperG Рік тому

    Jeremy Clarkson and Calvin are true British hero’s

  • @happyn7817
    @happyn7817 Рік тому

    I’m not even into cars, but I do like these videos

  • @hermanmunster3358
    @hermanmunster3358 Рік тому

    The 135i was blowing more from the right tail pipe than it was from the left. Check the head gasket, as it could have a small leak, leaking coolant into one or more of the cylinders. Or it could be low compression. It did sound like a diesel when pulling away.

    • @pusb_87english63
      @pusb_87english63 Рік тому

      Valve on one side changes position to heat up the CAT and keep things at optimal temps, I was driving in freezing temps on a motorway and when I stopped one tail pipe was soaking wet and cold the other was dry and hot.

    • @pusb_87english63
      @pusb_87english63 Рік тому

      Plus it was from a cold start, cold start on most BMW performance models always start with the valve closed on one side to heat the CAT up for emission purposes it’s definitely not what you say.

    • @hermanmunster3358
      @hermanmunster3358 Рік тому

      @@pusb_87english63 By Eck, modern technology eh!

    • @pusb_87english63
      @pusb_87english63 Рік тому

      Haha, emission regs killing the sound of our cars !!

  • @leonwalters-jo9yh
    @leonwalters-jo9yh Рік тому +1

    Still haven’t received my winnings from Planet of dreams

    • @ryanhall9347
      @ryanhall9347 Рік тому +1

      how much did you win? that's kinda bad

    • @leonwalters-jo9yh
      @leonwalters-jo9yh Рік тому +2

      @@ryanhall9347 a Samsung galaxy tablet three weeks ago lol

  • @profettcc3197
    @profettcc3197 Рік тому

    any chance to do a review on a BMW GT 530D or 535D? from 2012 ish? thanks

  • @missblackman88
    @missblackman88 Рік тому

    do you have a website for your car sales ? love the content btw only found you last night but addicted nice stuff :D

  • @TypicalBlue-rq8ri
    @TypicalBlue-rq8ri Рік тому +1

    Lovely S3 bud I'd keep the bola rims on it 🔥🔥🔥🔥🔥🔥

  • @8kphil
    @8kphil Рік тому

    Number plate light out on the M135i 😅

  • @ianhoughton3349
    @ianhoughton3349 Рік тому

    Can we have some content on that mk1 lotus cortina in vrs garage

  • @burtcocain2
    @burtcocain2 Рік тому

    Put the standard wheels on it,I think it would look better

  • @imraanmahmood6997
    @imraanmahmood6997 Рік тому

    Rattling sound on m135i possibly the Vanos????

  • @nickymorris4524
    @nickymorris4524 Рік тому +1

    saloons came with only 19s hatch came with 18s and 19s

  • @paulgriffiths7971
    @paulgriffiths7971 Рік тому +1

    Awesome video calv, personally put the s3 back on original wheels. Both beautiful cars. The bmw wins it for me tho 👍 keep up the awesome work mate. P.s make sure u don’t make yourself bankrupt giving away so many great cars haha

  • @TheGazza636
    @TheGazza636 Рік тому +1

    These bangers are the “cheapest in the country” for a reason .!

  • @naiemahmed5014
    @naiemahmed5014 Рік тому

    Common on these s3 water pump housing

  • @zseedat96
    @zseedat96 Рік тому

    Go with the S3 wheels they’ll look better than the bola wheels