Just placed order for 3x reach extension hose. can i connect these together to extend it to 98 ft to a stream as advertised in the joolca videos? i bought the outing kit thinking it comes with the reach extension hose but it did not. if i am able to connect 3x of these hose together, will i still get normal water pressure coming from it?
Good question! You're right, you can extend the hose to a maximum of 98 feet. However, the pressure will decrease. For the best performance, we recommend using two extension hoses max (65ft). This ensures that the HOTTAP will work across all flow settings. 🙂
It appears I was sent the GASKNECT gas hose, but it doesn’t fit. Very frustrating because Joolca support seems not to be available on weekends. I really need to troubleshoot what my problem is. Maybe I have a faulty connection?
@@Joolca awesome thank you ! My shower head gets here Friday. But im going to order the pump now! Stoked to used my single en-suite Mount this weekend!
I bought this in 2021 and just used it for the first time.😮 The pump stays pumping regardless of the head swithing on or off. Also i get no warm water. Can you help?
@@jimenasaravia6883 It's working better now after working thru some issues but they are helpful and sent out parts fast.... You need to keep it on full heat in colder weather and the flow up to have decent pressure. The shower head is weak as well and pivots around to easily when holding it causes water waste. Its fails to ignite the burner often and you need to pop the battery holder out and click it back in then it fires.
Great stuff guys we love our Joolca! Just ordered the Storage Bag so looking forward to that arriving!
That's awesome! Thanks so much! ❤️
That's awesome 👌 I glad I'm just ordered my joolca 😮 waiting right now
Great! We'll be here if you need help along the way. 🙂
Just placed order for 3x reach extension hose. can i connect these together to extend it to 98 ft to a stream as advertised in the joolca videos? i bought the outing kit thinking it comes with the reach extension hose but it did not. if i am able to connect 3x of these hose together, will i still get normal water pressure coming from it?
Good question! You're right, you can extend the hose to a maximum of 98 feet. However, the pressure will decrease. For the best performance, we recommend using two extension hoses max (65ft). This ensures that the HOTTAP will work across all flow settings. 🙂
It appears I was sent the GASKNECT gas hose, but it doesn’t fit. Very frustrating because Joolca support seems not to be available on weekends. I really need to troubleshoot what my problem is. Maybe I have a faulty connection?
I'm sorry to hear this. Can you please reach out to us at support@joolca.com for further assistance? We are on 24/7.
Can you run soapy water through it? my kids would love that!
I don't think that would be an issue! Just make sure to flush it with fresh water every after use. 🙂
Can this be used,setup inside a van for a campervan or does it have to be outdoors? Thanks
The HOTTAP is for outdoor use only, but you can quick-connect the hoses indoors.
How to drain all the water from the unit ?
You can disconnect all the hoses from the HOTTAP. Tilting it from side to side will help it drain faster. 🙂
will the hot tap ever work with plug in power instead of batteries?
Hi! For now, only batteries. We are working on a 12V power port to replace the batteries, so please keep an eye out!
Can you connect the pump directly to the shower head ? Assuming one doesn’t want to use the hotap
Yes, you can! You can connect the read shower hose to the pump's water outlet. 🙂
@@Joolca awesome thank you ! My shower head gets here Friday. But im going to order the pump now! Stoked to used my single en-suite Mount this weekend!
I bought this in 2021 and just used it for the first time.😮
The pump stays pumping regardless of the head swithing on or off.
Also i get no warm water. Can you help?
Hi there, I'm sorry to hear this. Can you please contact us at support@joolca.com for further assistance? We'll get this sorted for you ASAP.
After spending alot of money I'm super disappointed in this thing.
Why?
@@jimenasaravia6883
It's working better now after working thru some issues but they are helpful and sent out parts fast....
You need to keep it on full heat in colder weather and the flow up to have decent pressure.
The shower head is weak as well and pivots around to easily when holding it causes water waste.
Its fails to ignite the burner often and you need to pop the battery holder out and click it back in then it fires.
Much as i paid for this why the bag dont come with is kinda lame. Seems standerd equipment for 484.95
Agree! Plain greedy!