How To Use the Uber App for Passengers & Riders (Tutorial/Training)

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  • Опубліковано 9 січ 2017
  • ** Uber updated its app! Check out the NEW How to Use the Uber Passenger App HERE - • How To Use the Uber Ap...
    Watch Jon's latest walkthrough of the updated Uber Passenger app to learn how to request rides and more. If you're an Uber driver, you'll also find out how you can still use the updated app to scout out the competition and snag more requests.
    👉Download the Freebird app for FREE & DISCOUNTED UBER AND LYFT RIDES: therideshareguy.com/download-... and use promo code "RSG" to get $10 in free credit added to your account
    If you're a new Uber passenger, click here to receive a credit towards your first ride: www.therideshareguy.com/uber2 or enter the code 'uberRideshareguy' in the app!
    If you need to contact Uber, use this link: help.uber.com/h/81409131-19fd...
    Interested in driving for Uber? Get up to a $500 sign-up bonus after you do 20 rides: www.therideshareguy.com/uber1
    Interested in driving for Lyft? Get up to a $750 sign-up bonus after you sign up: www.therideshareguy.com/lyft1
    Want to join hundreds of other drivers who are maximizing their rideshare profits? Check out our new video course: www.therideshareguy.com/mrp
    Looking for rideshare friendly insurance? therideshareguy.com/ins
    Wanna try out delivery? Doordash is hiring! Sign up here: www.therideshareguy.com/dd1
    You can also sign up for Postmates here: therideshareguy.com/pm1
    Want your first ride free on Uber? Use the code 'uberRideshareguy' and get $20 off your first ride: www.therideshareguy.com/uber2
    Want your first ride free on Lyft? Use the code 'pf1' to get $10 off your first ride: therideshareguy.com/lyft2
    Links may contain affiliate links where we may receive a small compensation for. To see our disclosure here: therideshareguy.com/disclaimer/

КОМЕНТАРІ • 144

  • @Therideshareguy
    @Therideshareguy  7 років тому +10

    ​Uber updated its app! Check out the NEW How to Use the Uber Passenger App HERE - ua-cam.com/video/3LEEC8iTz64/v-deo.html&
    👉Download the Freebird app for FREE & DISCOUNTED UBER AND LYFT RIDES: therideshareguy.com/download-freebird and use promo code "RSG" to get $10 in free credit added to your account
    👉For those who want to get their first ride free, you can use our code 'uberRideshareguy' and here's the link to sign-up: www.therideshareguy.com/passenger/uber

    • @patr70
      @patr70 6 років тому

      The Rideshare Guy First ride free? Do you have to be the actual driver or is this for any driver in the United States.
      I signed up on the rideshareguyDOTcom site like you said and then I downloaded the app.
      I have never taken an uber or lyft but will take one 2 times this Saturday. Home to Airport(San Diego) and then Airport to Hotel(Las Vegas). I live only 2 miles away from the airport in San Diego which will be my first ride. But my Las Vegas ride(second uber ride) is a 12 mile trip. Can I get the second(longer) ride free instead of the first shorter ride? OR can it only be the first ride free?
      Thank you for the great video. Otherwise I would not have known what the heck I was doing to get an uber ride for the first time. Thanks.

    • @kellymunro-belden6094
      @kellymunro-belden6094 5 років тому

      the app won't let me continue; because it says my email address has already been used (when I signed up on the link above) Also, it won't let me change the code from ubereofire to uberRideshareguy? Now what do I do? I never received confirmation that I even opened an account with uber like you show in your video; I'm just stuck, can you help?

    • @edwinolavarria595
      @edwinolavarria595 5 років тому

      New to uber, attempted to put in your code for the first free ride and did not allow it. It said that a code has already been added, it seems that when I originally sign up I put another code that gives me a $5 credit. Naturally I would prefer to use your code with the first free ride. How do I remove this other code and put in your's.

    • @faithjonsson
      @faithjonsson 4 роки тому

      The Rideshare Guy how do I order using family on uber ?

  • @skandranon314
    @skandranon314 6 років тому +4

    As a new driver, this video is amazing! Learned a lot, thank you!

  • @SaintDP
    @SaintDP 6 років тому +6

    How can we order a ride for a specific time of day (in advance)?

  • @martinasottili3891
    @martinasottili3891 6 років тому

    I have a question ;) We are 3 friends in vacation in NYC, can i use only my account ? for example to go from JFK to Manhattan .. Thank u

  • @RideshareGenius
    @RideshareGenius 7 років тому +5

    Great video! On iOS, I can't get the drivers to show up on the map when I move the pin. Only after I enter a destination as well do they appear.

    • @Therideshareguy
      @Therideshareguy  7 років тому +2

      Hmm weird, guess just another reason to go for Android :)

  • @LuisGarcia-tz1kz
    @LuisGarcia-tz1kz 4 роки тому +1

    I have a question. In regards to Uber app, when I used to pay at Sam’s for personal shopping I used to get a small percentage back. In this new update I can’t find the stores or restaurants I need to attend to get the percentage going again. May you help me find it?

  • @mariegamber
    @mariegamber 6 років тому

    thank you. Very helpful.

  • @diyyoutubelife1124
    @diyyoutubelife1124 6 років тому

    please make a video on how to book for a carseat.

  • @JSC178
    @JSC178 6 років тому

    Are you able to upgrade to the new DRIVER app? I live in Long Beach, CA and it's still not available in the app store on my iPhone.

  • @excelsciors
    @excelsciors 4 роки тому

    What is Contingent Comprehensive and Collision coverage? I have full coverage on my personal car. Does that mean I need more insurance?

  • @MrAlawadaa
    @MrAlawadaa 4 роки тому

    How does this work with the new Uber version, I can’t find this option , can you help or make a new video?

  • @LarryBanks85
    @LarryBanks85 6 років тому

    Thank you it make sense!

  • @pjosiahjoseph6730
    @pjosiahjoseph6730 6 років тому +1

    How do you share a ride payment with friends

  • @TheFfgo
    @TheFfgo 4 роки тому

    thank you

  • @billytheweasel
    @billytheweasel 5 років тому

    I don't have a calendar icon to the right to schedule a future ride. Where is that or what do I do?

  • @sheilaharnden5858
    @sheilaharnden5858 4 роки тому

    Is the price that is given per person that is with you?

  • @jiaseng1992
    @jiaseng1992 4 роки тому

    please help to make me clear..
    currently i can log in to Uber using Malaysia Sim Card and phone number and key in password..
    How about if i travel abroad in Europe or Japan?
    Should i buy new sim card in those country and sign up again to log in Uber?
    Thank you

  • @CarolEzovski
    @CarolEzovski 4 роки тому

    I have the Uber Eats app on my phone. When I try to sign up for Uber Rides, it says that e-mail and mobile phone is already in use. I thought they were separate apps.

  • @un_cog9677
    @un_cog9677 6 років тому

    What are those prices? per mile?

  • @Kay2be2mr
    @Kay2be2mr 6 років тому +6

    What if you're with a friend and you want the driver two make two stops? Let's say you're coming back from an event and you want the driver to drop off your friend at their house first and then drop you off.

  • @chrisdahlmann5446
    @chrisdahlmann5446 6 років тому

    Good but I had to do everything over the data link on my phone. No wifi is allowed. Also, nothing about adding a pic? I am still working on this. I have no idea why they wont let me upload a pic to my account on my desktop.

  • @UberManTampa
    @UberManTampa 6 років тому

    I was curious how easy uber select was to get. I don't want people to select uber x because it's obvious. I won't do less than select.

  • @sh4branze
    @sh4branze 6 років тому +1

    Just wondering. Taxi drivers need special endorsements or a special license. How dose
    Uber get away with transporting people without any regulations?

  • @kathynewsum4288
    @kathynewsum4288 5 років тому

    I don't have a time clock next to Where to???

  • @russianjarhead6271
    @russianjarhead6271 6 років тому

    mine doesn't login it says my email has already been used as if im signing up for the first time

  • @biptasiem8180
    @biptasiem8180 5 років тому

    No "where to" text box on my android phone. No driver gps locations. Doesn't work.

  • @persephonescharmvlog5842
    @persephonescharmvlog5842 6 років тому +2

    Mine doesnt show drivers

  • @raskaleethegamer1861
    @raskaleethegamer1861 6 років тому

    Can you ride uber using uber gift card ?

  • @onisakura9
    @onisakura9 7 років тому

    I was wondering about seeing the other drivers nearest to me. I can't seem to see any uber drivers around when I turn the app on... any idea what might be going on there?
    Thanks much! :)

    • @Therideshareguy
      @Therideshareguy  7 років тому

      I think they removed it on iPhone but should still work on android.

  • @lukerivera6514
    @lukerivera6514 5 років тому

    Can you refer me to a developer that can make rideshare app.

  • @bingermm1
    @bingermm1 6 років тому

    TThere is no calendar icon to schedule trip in advance.

  • @customdiecast1186
    @customdiecast1186 6 років тому

    When does uber charge for the ride, before or after drop off. Does my phone have to be connected to the Internet during ride, or can I use wifi hotspots to get an uber

  • @ChompsVilla
    @ChompsVilla 7 років тому

    I don't have this Design, and I have the most recent version xd

  • @silencioani
    @silencioani 7 років тому

    I'm in Oman (Middle East). They don't have Uber in here, but I downloaded the app on my phone. However, it does not seem to work: I don't get these pins on the map and neither the 'Where To?' tab. I need to book a ride in Europe for my upcoming summer holidays, but it doesn't seem to work in terms of booking anything.
    It only gives me the options of Payment, Help, Free Rides, etc.
    Will I have access to it once I'm in Europe?
    Thanks.

    • @JodaanB
      @JodaanB 7 років тому

      Ana Maria I'm sure it will work once you're in Europe. It may not work in Oman because your Internet Service Provider blocked it.

    • @silencioani
      @silencioani 7 років тому

      Jodaan Bhana Thank you.

  • @safetygirlg6308
    @safetygirlg6308 4 роки тому

    Please add how to:1) Cancel an Uber within seconds of scheduling (due to mistaken entry)2) Cancel an Uber after the driver has accepted and what if any fees or impact their is to the passengers account

  • @melilichi2300
    @melilichi2300 7 років тому +1

    If I visit NYC and I don't have a phone number from USA, can I use the Uber service?

    • @Therideshareguy
      @Therideshareguy  7 років тому

      Download the app and set up your account first. As far as I know, it should let you Uber from anywhere as long as you're in the system.

  • @GEORGEVJOHN
    @GEORGEVJOHN 7 років тому

    where is uber hire in the new app

  • @jameswarner4100
    @jameswarner4100 6 років тому

    I'm not surprised that Mark had a bad experience. I've ben driving for over a year, but suddenly I'm have sign-on difficulties. I feel support is letting me down.

  • @mlbumller
    @mlbumller 7 років тому +28

    can not agree with you. Passengers should never use the pin drop. Especially if they are at any storefront, strip mall, mall or a high concentration of clubs and bars. they should always type in the name of the place that they're at so then the driver knows not only the address but also the name of the place that we are picking them up. if they only drop the pin the business names is not given.

    • @JeffBrown518
      @JeffBrown518 7 років тому +9

      As an Uber driver, I could not agree more!

    • @2shy226
      @2shy226 5 років тому +1

      That is unrealistic. Riders can't always type in the names of businesses--many are long and misspellings would be rampant. Not having to type (or even know) the name of one's location (or where they want to get to) is part of the beauty of the GPS system. So--numbers only, please.

  • @Chunkeecheeze
    @Chunkeecheeze 7 років тому +3

    I probably wasn't paying attention well in this video but if you don't mind me asking, does Uber charge me as soon as I press "Request" or does it charge me as soon as I get to my destination?

    • @Therideshareguy
      @Therideshareguy  7 років тому +5

      Typically you won't be charged until after the ride is completed. However, if you cancel after putting in the request, or you aren't ready to leave when the driver arrives, or you drop the pickup pin in the wrong place, etc., you might get charged a cancellation fee.

  • @pauwelasurfer
    @pauwelasurfer 6 років тому

    Can you add the tip to the credit card payment?

  • @andyattitude2000
    @andyattitude2000 7 років тому

    I have this new app and now I have to travel to the county line to see what activity is going on in the city where I drive. The old app let me check any city I wished to look at.I can't even move the pin to a new start place since the pin only appears when I hit the county line.I used to be able to sit home until the other drivers thinned out, now I have to take my chances.

    • @mlbumller
      @mlbumller 7 років тому +1

      andyattitude2000 , twice now on the driver app I have not been allowed to login because I was not in my "registered city", even though support has stated can "drive in any city in the state" California.

    • @Therideshareguy
      @Therideshareguy  7 років тому +1

      So you can try a gps spoofing app for this: ua-cam.com/video/4mR_wH1VZiY/v-deo.html

  • @wendybrown2541
    @wendybrown2541 7 років тому

    I cant find the icon to book a time and date for the uber to arrive?
    Help please!

    • @Therideshareguy
      @Therideshareguy  7 років тому +2

      It may not be available in your state yet.

  • @truthinvideos
    @truthinvideos 7 років тому +1

    I can't do the "Move the pin around to see the other drivers" trick.
    I can move the pin around but the drivers that were visible can't be seen once I start moving the pin.
    There's no update available so I'm assuming I have the latest version.
    Why can't I do it? Please help.

    • @Therideshareguy
      @Therideshareguy  7 років тому

      Are you on iPhone? It looks like this may only work on Android..

  • @josealvarenga7065
    @josealvarenga7065 7 років тому

    Hey I have question: can I call an Uber for someone else? My father is not up-to-date with technology so I downloaded the Uber app and currently he works the night shift and so do i and I have nobody to pick him up because he doesn't drive so I was wondering am I able to call in a Uber to go pick him up and take him to work and with that Uber also be able to pick him up from work and take him home if I pay for the ride

    • @Therideshareguy
      @Therideshareguy  7 років тому

      Yup definitely, just make sure to coordinate the exact pick up point with your dad/the driver :)

    • @gavrashan
      @gavrashan 7 років тому

      You need to do a video on that. How to request a Uber to pick up someone else

    • @JeffBrown518
      @JeffBrown518 7 років тому

      It's risky, however, for drivers to take passengers who have someone else hail the ride. The account owner can easily claim that they did not get the ride and their GPS history will show that they were not in the car.

  • @ItsJustaMeNow
    @ItsJustaMeNow 7 років тому

    There is no "Where to?" option for me in my MetroPCS phone. It's so weird, the app was completely different yesterday, and now I can't even use the damn thing. I need to get to work at 5AM tomorrow, and I'm scared shitless that I won't be able to get there with my Uber app in disarray.

    • @Therideshareguy
      @Therideshareguy  7 років тому

      Try m.uber.com as a back-up: ua-cam.com/video/Ry2uW7uQN-0/v-deo.html

  • @conor1382
    @conor1382 7 років тому +2

    Is there uber drivers around 8 am in the morning or 7am

    • @Therideshareguy
      @Therideshareguy  7 років тому

      Depends on where you live, but probably yes. Lots of folks work the morning commuting hours. You can always log into the passenger app and see the closest drivers.

  • @roxannemarchese8678
    @roxannemarchese8678 7 років тому

    i dont have the clock and car picture in by where to bar, how do i request an advanced pick up

    • @Therideshareguy
      @Therideshareguy  7 років тому +1

      Make sure your app is updated. Unfortunately, scheduled pickups aren't available in all areas. You may be too far away from the local hotspots, in which case the app wouldn't show you the scheduling option.

  • @ajoybhattacharjya9630
    @ajoybhattacharjya9630 6 років тому +2

    How can i register myself as an Uber passenger?

    • @Therideshareguy
      @Therideshareguy  6 років тому

      You can sign up for an Uber account using this link: www.therideshareguy.com/uber2

  • @sskumar121
    @sskumar121 7 років тому

    I am from India, Earlier version has option to book for others ex: my parents or friends and also sending the ride to directly to their mobile number...But after updating to this latest version.I am not able to find Booking for others option..Please help

    • @Therideshareguy
      @Therideshareguy  7 років тому

      I believe they created a 'family profiles' that now takes care of this.

  • @2AForever-wi8yj
    @2AForever-wi8yj 7 років тому

    why in the example is an infiniti coupe shown as the car?? coupes are 2 DOOR CARS

    • @Therideshareguy
      @Therideshareguy  7 років тому

      Hmm you're right - all uberx vehicles should have 4 doors per: therideshareguy.com/uber-car-requirements/

  • @pascal1947
    @pascal1947 3 роки тому +1

    WTF I was in some other Uber introduction video. Suddenly, I am in a different but related YT video with no idea how I got here or the way back to the original video.

  • @AmandaHoranGoBookYourself
    @AmandaHoranGoBookYourself 7 років тому

    Is the price you see the price you pay or are there extra charges on top?

    • @Therideshareguy
      @Therideshareguy  7 років тому +2

      Uber does upfront pricing now, so the price you see will be the price you pay, unless you change the destination or add additional stops mid-trip

  • @mariehartford6215
    @mariehartford6215 7 років тому +6

    Are the price a set price? So will the drivers try to take longer routes to scam you?

    • @Therideshareguy
      @Therideshareguy  7 років тому +6

      The prices are set.

    • @meandonlyme1969
      @meandonlyme1969 6 років тому

      no the rides arre not set

    • @gailwagner8115
      @gailwagner8115 6 років тому

      The estimate they give you is usually what you pay with very few exceptions. Mileage and time is considered.. however even if your driver drives you around in circles it is not going to add much of anything to your cost or his income. It is not like a taxi in that way, so it does the Uber drivers no good to take you the longer route. In general Uber tells to driver which route to take and the drivers will almost always take that, if they should choose a different route they have to explain them self if they should receive an email about it. Unlike a taxi GPS knows exactly how you went and where you were and who is in the car.

  • @Piano4Jesus
    @Piano4Jesus 6 років тому

    Question though what if you need a car seat for kids?

    • @Therideshareguy
      @Therideshareguy  6 років тому

      As a driver, you don't have to carry car seats for children. Parents of small children should bring car seats with them. Also, you could be liable if they carry their child without a car seat and you get pulled over by a police officer.

  • @robaby1984
    @robaby1984 7 років тому +1

    how do we see surge on the Uber passenger app? it used to be there

  • @MrBlackout34
    @MrBlackout34 7 років тому

    When I use uber, it just gives me 3 options for a ride: popular, extra seats, and more. I noticed in your video there were more options like economy. Why isn't that showing up for me or is it just because of the limited drivers around my area?

    • @Therideshareguy
      @Therideshareguy  7 років тому

      Your area may be using the older app still but it's the same idea :) Most people use UberX.

  • @priusrent4less44
    @priusrent4less44 6 років тому

    Its been 4 weeks since i last received a payment from Uber. havent been receiving anything . and the app says something like "rollover adjustments"

    • @Therideshareguy
      @Therideshareguy  6 років тому

      You're probably going to want to contact them at help.Uber.com if you haven't been getting paid.

  • @stuartlee6622
    @stuartlee6622 4 роки тому

    What about TOLLS??

  • @stuartlee6622
    @stuartlee6622 5 років тому

    Can somebody answer my question?
    I've already downloaded the app with my requested info.. What I want to know is: Do I need to constantly also be logged into my account? I don't think so because the app nicely opens up.
    BUT I'm not sure!
    Anybody please answer!

    • @Therideshareguy
      @Therideshareguy  5 років тому

      As a passenger, you'll stay logged into the Uber app unless you choose to log out. In order to request rides as a passenger, you will need to be logged in.

    • @lj4001
      @lj4001 5 років тому

      The Rideshare Guy ok but can I request for someone else if they don’t have the app or phone?

  • @alanioth5388
    @alanioth5388 6 років тому

    Wrong. On the Motog 2nd gen running Android 6, no map appears under the "Where to?" icon. There is an option at the bottom that says "Select destination from map" but it does nothing. A second option says "Enter destination later". It too does nothing. A usless app, useless service.

  • @Sielu
    @Sielu 6 років тому +1

    Can you use cash to pay for uber?

  • @ckwatrouno
    @ckwatrouno 7 років тому

    Hi, how to use the promo code in the new update? It seems like there is no promotions menu in my app. Can someone please answer me? thank you

    • @Therideshareguy
      @Therideshareguy  7 років тому

      There should still be a section on the menu to apply promotions.

  • @joydarling314
    @joydarling314 6 років тому

    Will the Uber driver know I tipped them? How soon will they know?

  • @zochbuppet448
    @zochbuppet448 7 років тому +2

    downloaded signed up and all I see is a google map with nothing, tired of this bs. tried to schedule a ride all it does is goes to the app so same thing

  • @siamabedin5807
    @siamabedin5807 4 роки тому

    This is hard

  • @kiana2292
    @kiana2292 7 років тому

    can you tip your driver with your card?

    • @Therideshareguy
      @Therideshareguy  7 років тому

      Not through the Uber app - however, many drivers do accept tips via Square, Venmo, or Paypal. Don't be afraid to ask :)

    • @pete5668
      @pete5668 4 роки тому

      @@Therideshareguy can you tip the driver in cash without having to figure out paypal, square, or venmo?

  • @claudehamelin4547
    @claudehamelin4547 7 років тому

    where is the link ? I don't see it

    • @Therideshareguy
      @Therideshareguy  7 років тому

      This one? www.therideshareguy.com/passenger/uber

  • @gonzalodejesus9332
    @gonzalodejesus9332 7 років тому

    Hola

  • @Sumofabit
    @Sumofabit 6 років тому

    Those little cars that represent the closest drivers are a total fantasy. Watch them drive the wrong way on a one-way, drive across lakes, or just disappear on an interstate highway. Once I realized that I no longer deal with a company with electronic shills.

  • @nicolebell5311
    @nicolebell5311 7 років тому

    my Uber app doesn't show the drivers available in my area? help please

  • @adamrh20
    @adamrh20 7 років тому

    I can't seem to book an Uber on IOS

  • @csyd22
    @csyd22 7 років тому

    I dont have the schedule logo on mine

  • @user-th2xz7gy3y
    @user-th2xz7gy3y 5 років тому

    Can anyone help me with the app. It has an address I can't get rid of the messages on the screen

    • @Therideshareguy
      @Therideshareguy  5 років тому

      Hey Toni, were you able to get this figured out?

  • @jayeshmodi3485
    @jayeshmodi3485 6 років тому

    UBERapp

  • @stewdogg42
    @stewdogg42 6 років тому

    Hellz yeah Popeye's!

  • @elainesilvas5832
    @elainesilvas5832 5 років тому

    I was wondering do I have to pay for an infant when using uber?

    • @Therideshareguy
      @Therideshareguy  5 років тому +1

      No, the price is the same regardless. You will need to bring a car seat for the infant though, drivers do not provide this in a majority of states.

  • @Anandramit
    @Anandramit 7 років тому

    we know that

    • @Therideshareguy
      @Therideshareguy  7 років тому +1

      What type of vids would you like to see?

    • @charlesani5269
      @charlesani5269 7 років тому

      nice video Uber remain the best as for me i never regret quitting my bank job for Uber best way of making geniue money

  • @elainesilvas5832
    @elainesilvas5832 5 років тому

    so I have to add my infant son as one passenger

  • @IEJ7654321
    @IEJ7654321 4 роки тому

    I don't know why Uber drivers require very high ratings. At least a 3.5 rating or higher should be good. If I were to use the Uber app, I would rarely give someone 5 stars. I would give them 4 stars. NOTE: I never used it. That's how I normally rate stuff.

  • @pcoc57
    @pcoc57 6 років тому +1

    Great tutorial. BUT YOU FORGOT HOW TO SHOW RIDERS HOW TO TIP DRIVERS!

  • @vernonpatterson3876
    @vernonpatterson3876 Рік тому

    Did not understand a word might as well be speaking Klingon. Why cannot these be explained in simple English. Will not use this again.

  • @circusboy90210
    @circusboy90210 6 років тому

    No thanks .Legal taxis already have an app .You walk to the corner of almost any street and any downtown area and raise your hand ,,If Not most cities have taxi lines in certain areas at the airport and hotels They are already there waiting for you. Need to use application no need to be involved in insurance fraud or break any other laws like you are with Uber

  • @pouringpoipoi5777
    @pouringpoipoi5777 6 років тому

    finally i found non-indian speaker.. dear god their english accent is terrible

  • @elainesilvas5832
    @elainesilvas5832 5 років тому

    so I have to add my infant son as one passenger

    • @Therideshareguy
      @Therideshareguy  5 років тому

      No, you're the passenger and you bring along your son and his car seat.

    • @lj4001
      @lj4001 5 років тому

      The Rideshare Guy i wondered this too, does the ride allow a +1 companion or charged as pool for the same destination??