Dashcam captures joyride during service appointment
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- Опубліковано 3 кві 2018
- A man discovered his vehicle’s dashcam had captured service centre employees taking his car for a joyride during an appointment. Adrian Ghobrial with what happened when the man posted the video online.
I bought a 1991 Miata and took it to a jiffy lube to have all the fluids changed, and last second I figured I'd get the battery health checked as well. Im a manager in a diesel shop so out of habit I watched the guys do everything. I had installed a push button start so I had my keys in my hand the entire time, and when he was finished I asked the tech in front of his manager how the battery tested and he said "oh, it was at 85% life".
I turned to the manager as said "that's funny cause the battery is in the trunk and I have the keys". The look on the techs face was priceless and the manager did the test himself and didn't charge me for it.
Never went back there but I now get the battery checked at every service just to test the shops honesty.
If you're the manager of a diesel shop you should have access to a battery analyzer, a professional one such as a midtronic's like the one i currently own. Something does not sound right here. Also they need the key fob to drive the vehicle in so you wouldn't have the key so there would be no way for them to do that, again makes no sense.
@@404notfound..... we have a midtronics and an autometer. Also if you go back and read my comment, I said that I installed a push button start. You do not need the key to start the car, and yes the steering wheel lock has been bypassed. The only thing you need the key for on my Miata is unlock the doors and open the truck. The 1991 Miata didn't come with a truck pop latch, it's key only
Looks like no parts were used on that repair order, all labor.
The option of getting someone fired 🤔 ?!
My car , your car , your wife's car or anyone's car as matter of fact.. is not a fncking delivery vehicle for mechanics!!
They got one job , to service the F'ing thing !!
Yes, I'd fire everyone that put a order in that day !!
a Harse lesson will be learned that day !👊🏻
I worked as a service advisor for Kia years ago and this happens literally ALL the time.
Some people love their cars and trust dealerships to do the job right. I use to, if I can do it myself, I do it myself now. I've had some bad jobs done before. My motto is, "If I wanted a half assed job done, I'd done it myself"
Really? If i can do anything myself then i do it myself because i know it will be done properly and likely better than anyone else since i'm the owner and will take more care and pride.
Why in gods name do people still take their cars to dealerships outside of warranty? Do people not realize that local, independent shops can only stay in business by doing good work? Dealerships will always get work just because they have the brand name over the door. Regardless off the quality of the work they do. Same thing with big chain lube shops.
In this case I'm under the impression that one would take their car to a dealership to do a proper transmission flush using the manufacturer recommended tools, techniques and special proceedures/training required for the job. Such service tools and or skills possibly not available to your average mechanic. Obviously from this video, one can't assume anything from a dealer other than dealer service pricing.
ALL dealerships are a bunch of crooks!
Haha that's heartland benz
What if this happen to the mechanics car? I bet he be mad. Make sure you tell the service manager to not drive the car.
Dealer are the worst place to take back your car..
Its so embarassing from a brand. Its not the first time mercedes does this. They dont give a dam for their customers. They just want customers money.
You are right
Thats how all dealerships are mate. Scum of the world.
@@SpeedSeekerMoto True. A friend of mine that is a detailer sent me some photos of a customer that picked up a brand new car at a dealership and was all covered in swirls and nasty marks on the hood. Went out from the dealership, straight to the shop to be polished
@@alexisamtosta Yee. I was forced to buy from a dealer last weekend because they had the only car in my state that I was wanting to purchase. Such assholes. Trying to upsell on all these stupid scams they offer as plans even when before he even started talking I said I dont want any of theyre bullshit and im not going to fall for the bullshit. He talked for an hour as I ignored him and rolled my eyes. My girlfriend and I basically just ingnored him after he kept trying to sell shit as I said no until he finally shut the fuck up.
That's because it's a mug punters brand. Fools and money are easily parted.
Great intention . I need a dash cam
CruiserTech GT ... the dash cams can be and often are stolen.
GA Chic yeah but if they steal your dash cam or turn it off you know they’ve done some shady shit
Mechanics suck. Drive a Camry to avoid them as much as possible.
I'm a mechanic and this doesn't offend me. The skills gap is a real problem. The lack of ethics in automotive circles is out of control.
@@Tony-ib2vm You just got my respect for admitting that Tony.
@@Tony-ib2vm very few good mechanics out there.
The dealership did not care. Mercedes did not care, and they thought they would get away with it. Hopefully this customer never goes there again.
Every time I carry my car to do minor work and checks they want to know if I am going to leave it. I always wait for my car with simple and easy work because if you leave your car they are not responsible for anything that happens to your car and if you leave it over night they will jack up the bill and drive your car home and every where else even on a date
wut
Great now I want a Frosty
I’m a mechanic and I won’t tolerate any behavior shown on camera.
well it's a bit late as it's already been done brah
Happens more often than you know.🤔😉
Imagine if they crashed it, he would be in a new benz.
Not so! My brother’s mechanic totaled his excellent condition car on a “road test” (during an oil change??). No collision insurance, and the shop’s insurance refused to pay at first, then only gave book value, which was less than true value.
Some shops have it in fine print that they're not liable for any damages that occur when the vehicle is in their possession. You sign off on this before any work is done, it's usually part of the work order.
People think its easy to get insurance money out of someone, but its very hard,they will try every excuse in the world to get out of it or pay as low as they can,even your insurance is no friend to u...when will people learn to be care ful what u say to even your own insurance
Let them ride ride ride let’m ride
My bugatti was abused when I took it to bodjit and scarper autos
They're known for it dude, you did that to yourself. Should check trustpilot first
If you stand at the window to look at what they going to do on your car then they will give you a look that make you feel you are stupid but if you really turn around they will just wipe clean your car.
That's why I always stick around when they do small shit. Your presence makes a big difference.
@@bmw803 customers hanging around like a bad smell is the worst situation for any tradesmen. And, it's just weird. Come back when done.
That happens more than you think, running errands on a test drive. They should have cleaned the spill though,, but if thats all they did considering it was a amg your ahead of the game lol
I dont do this but thats y I always disconnect any dash cams i see in customer vehicles
If you're good at your job you wouldn't need to disconnect a dashcam. Now you just look seriously suspect
@@UA-camSupportTeams it’s private property. I can do so legally. Im actually very good at my job actually. Thanks for wondering tho
And noooooowwww, its a fuc testdrive way He can not buy some fuu food
the original video is funny
as a mechanic I never understood why people do shit like this, like one most of us are flat rate so you dont get paid while getting ice cream you risk situations like these which could cost you your job, it looks like on that bill it was a trans fluid replacement, if its not a drain and fill and they use a machine those take time so they definitely didn't do it in 10mins, it doesn't pay to be a hack guys, sure you get a couple of bucks here and there but techs aren't paid to fix comebacks.... and if you're a hack your GOING to get a lot of them, I know... i work with one
I know video is 3 years old. But I would made big chit stink, and would have gotten the mechanics, and everybody else involved with this chit FIRED! Make sure they never find another job again! Maybe shut this BS Mercedes dealershit down!😂
What ppl dont understand is yes u paid for a job that the vehicles makers says takes 3 hrs. But technicians get it done in 1 hr. Thats called paying for the fact the technician went to school and learned to do it so fast and correct.
All jobs I have done take longer than what corporate says it takes. That's why the mechanics take shortcuts and don't do the job right. I can only speak on subaru and ford. I had one job that took almost a year to get done and the car was still broke. Funny how things started to get done when a law firm got involved. And I'm not talking about a private owned dealership.
I just want to make sure before I comment on your comment :) So youre saying that it is ok to get charged for 3 hours where the tech can finish the job in 1, and I should be happy that he went to school and learned how to to it fast?
@@siemenscs if u were smart and knew how the prices are made then u would know that we go off of how many hrs the car manufacturers say its gonna take to fix that certain part. We literally find out whats wrong and look up how many hrs its gonna take to replace the part and fix the car. Obviously with any and everything that is repetitive, u eventually learn how to do it the fastest. Yes the manufacturers eventually will adjust the time and lower it which fucks the techs in the long run. If u wanna be mad about paying more….. be mad at the dealership. Its not a 50% spilt between the techs and the dealership anymore. More Like 70-30 aka the dealership makes most of it.
@@RCMAN23 Why are you insulting me? I just asked a simle question to better understand what you meant. Knowing something does not make you smart but knowledgeable. Trust me I do understand what you mean. Even though you dont think Im smart, I happen to be a systems engineer for a tech company and I have field service techs working for me. Just as you explained, we do have pre-determined timeframes for different jobs to be quoted to our customers. Some of our techs are more experienced than others and some are faster than others. However, we never ever charge our customers a pre-determined labor amount. The techs charge the customer as long as they work. If the labor hours discrepancy between 2 techs is 2 hours on a 3 hours quoted job then theres other issues there. That my friend gets adjusted right away not eventually. We also give our customers the right to pick and choose the techs they want. That is called honesty. If mechaincs are honest but dealers are crooks then you will take a part of that blame as long as you work for them. You cannot become a part of a scheme and pass the blame to the other guy. I do know how the prices are determined. I might just not know the crook ways of dealerships take advantage of customers and make others believe in their scheme so good so they are able to make them their own free advocates. Good luck to you.
Lol, hacks cut corners. The flat rate system has destroyed craftsmanship.
So where's the problem big deal
The big deal is that people are using somebody’s pride and joy as just nothing mean fuck if you don’t understand that lol bit of a dipshit
Ms Mrs Mr(Other) P, if you're driving a 10 year old hyundai, and they run an errand, no big deal. This is one of the most expensive hand made sedans available(exclude Rolls), and if you get a look at the profit margin of the dealerships, you'll see why this is a big deal. Once the dealership lost control of the vehicle, and it became a joy ride, the owner needed to call his attorney.
They didn't do the job he paid to have. You can't do a proper transimission service in 11 minutes. You can even here them laughing about the customers parts still being in the trunk as they're finishing the 'test drive'.
Thanks for nothing, them cars don’t have a dip stick you can not check the oil or transmission fluid or brake you can not check any thing on the car you have to go to dealership so good luck let them ride ride ride let ‘m ride.
You can check transmission fluid level on the computer dummy
@@bonton9441 I want a dip stick you dip shit
@@bonton9441 his point is the car is built for fuckwits to part with cash at the stealers
That's why, need to disconnect cam inside service dept. Also, legally can't record anyone w/o permission.
Lol sure you can. You only need single party permission
Yea I always disconnect my cam when I drive as well. If someone runs into me I trust that they will take responsibility and not try to make it my fault. You fucking clown.
Happy New Years my friend, don’t drink too much haa!
@@ToolsSNAPON Happy New Year to you too. Hope you have a good 2021
Lol you sound like a shit mechanic
Let,m ride because they will
So they stopped and got a frosty while test driving it. Is he jealious they didn't buy him one. Big deal!!
John Wayne point being, it’s not their property to take for a joy ride. It’s the clients vehicle, he is the sole owner of that vehicle in terms of whatever agreement he came to while purchasing, leasing, or financing with that dealership.
Ahmed Malik they are test driving it. So maybe they want to make sure it operates properly in a drive thru as they would for going down the road also. What's the big deal? The guy is jyst looking for attention on something stupid as stopping and getting a frosty. He should be happy the next time he's in a drive thru it won't stall on him. And he knows it's gonna be test driven for operating safely!!
John Wayne you sound like a person who doesn't have a license or has ever owned a vehicle. Your comments are childish.
Mr Wayne, Obviously you have never owned a car worth 60 to 80 grand(used). The owner should have filed suit as soon as he saw the vid. If Mercedes has the courage to put 6 digit price tags on the AMG, I'm certain they can survive buying back this guy's car.
@@henryjames8654 the car was never worth 60k new
you know nothing about cars if you believe you need a transmission flush.
zombienectar and it’s a Benz he probably paid $2,000 for it
If you want to keep your warranty on an AMG, you accept whatever service is listed.
@@Pontiac2001GT Did you even watch the video you idiot? It stated how much he paid. Stick to your POS Pontiac!
QuickStix26 haven’t owned a Pontiac in 9 years. Thanks though, you sound like a great guy.
@@Pontiac2001GT Either way pontiac’s are great cars can’t go wrong with a GTO or a newer G8. Don’t know who pissed in that guys cereal this morning.