[1515] This Eufy Smart Lock May Frustrate You (Model E110)

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  • Опубліковано 22 сер 2024
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КОМЕНТАРІ • 2,2 тис.

  • @Ben-fd9ws
    @Ben-fd9ws Рік тому +5775

    So what you're saying is that if someone buys this Eufy lock, they should pick up a genesis set instead of bothering to have keys cut?

    • @CreativityNull
      @CreativityNull Рік тому +265

      Or the covert companion

    • @typezero8929
      @typezero8929 Рік тому +48

      ​@@CreativityNull isn't the genesis set a part of the covert companion?

    • @CreativityNull
      @CreativityNull Рік тому +68

      @@typezero8929 you can get picks that are like the ones from the genesis set for the covert companion, but other than that no. The genesis set is full sized picks (and turning tools) not meant to fit into the covert companion.

    • @phil2of3
      @phil2of3 Рік тому +35

      This guy gets it

    • @thedarkdragon1437
      @thedarkdragon1437 Рік тому +30

      @@CreativityNull ah so i'll buy both

  • @GeneralArin
    @GeneralArin Рік тому +2237

    The amount of companies that just slap a cheap lock onto an otherwise expensive product is embarrassing

    • @CreativityNull
      @CreativityNull Рік тому +69

      Reminds me of dash cam products. Garbage camera with garbage processing and you pay $300 for it to have a half decent gyroscope for crash detection and GPS speed recording

    • @JohnDoe-bd5sz
      @JohnDoe-bd5sz Рік тому +59

      Most of that comes down to them being tech companies.
      They know how to make decent tech, electronics and so on, but they never consult someone that is an expert on actual locks.
      These companies probably dont care that much about the actual lock, in their eyes it is just a backup, that is more or less never going to be used and why spend money on that.
      In most cases, they probably just buy some off the shelf cheap lock mechanism and slap it on their tech product.

    • @DanStaal
      @DanStaal Рік тому +51

      But they didn't here. They went to some lengths to make a *unique* lock - a cheap one would fit the normal keys.
      They put effort into making a worse lock than anyone else.

    • @CreativityNull
      @CreativityNull Рік тому +30

      @@DanStaal I want to look into it personally, but I'm not so sure it's a "unique" lock. My guess is that it's a cheap core common to the Chinese market (where I believe eufy is based) and they didn't bother to check to see if it would cause problems in the US market (and other markets potentially)

    • @Kram1032
      @Kram1032 Рік тому +4

      I'm not even sure it's technically that cheap in this case, as they seemingly went out of their way to make a lock that fits a nonstandard key which surely would push up the price of production due to lower volumes?

  • @IstasPumaNevada
    @IstasPumaNevada Рік тому +1048

    Eufy's choice of key reminds me of DRM on video games; inconveniences legitimate users, while doing virtually nothing to actually stop people who have ill intent.

    • @Ceece20
      @Ceece20 Рік тому +35

      Pretty much, boot up and authentication issues? Nah, publishers need to keep using that DRM because the first 5 hours of a game release are the most important lol.

    • @CptJistuce
      @CptJistuce Рік тому +31

      At least video game copy-protection is intentionally serving a purpose, albeit heavily-misguided.
      This is just garden-variety ineptitude.

    • @JohnSmith-xv1tp
      @JohnSmith-xv1tp Рік тому +33

      This, for real. Pirates always crack the games in a few hours to a few days anyway, so why can't they just remove the DRM after that? It's totally just like this lock, actively worse for legitimate users while ultimately easier and better on those skirting the system entirely

    • @StarHorder
      @StarHorder Рік тому +6

      nah, this lock actuates smoothly. it'd have the jam for a fraction of a second every time you used it to by like DRM

    • @rewardilicious
      @rewardilicious Рік тому +3

      @@JohnSmith-xv1tp I bet for how much gamers complain about DRM, if they had the option to buy a game for $17 with DRM or $20 without it, they'd mostly pick with DRM.

  • @_Bumby_
    @_Bumby_ Рік тому +181

    Just imagine at the company pitch for this lock…
    “So we are going to have a key for this lock that isn’t available anywhere else on the market and takes extremely long to make a duplicate of.”
    “Ah I see, that must mean that it would be more secure than your average lock on the market, right?”
    “Well…”

  • @efaxdi
    @efaxdi Рік тому +714

    Customer: Asks the locksmith to make a duplicate key for their Eufy smart lock.
    Locksmith: Hands them the wave rake and the turner.

    • @delpinsky
      @delpinsky Рік тому +4

      Exactly. You know, people could even live with the inconvenience of the non standard key:"Cool, it means it will be a real pain in the ass for a thief!". But when they discover you just need a rake to open the lock, all the initial frustration, then become serendipity, it turns into rage! 😄

    • @rossimarti
      @rossimarti Рік тому

      And now the “Master Key” is out in the public.

    • @HakanaiVR
      @HakanaiVR Місяць тому

      You know, I showed one key cutting shop this exact smart lock, and their reaction was basically "nope, can't cut a key for this." So yeah. Honestly I wasn't planning to use the key anyway and having the keyhole is basically having an open security hole anyway. Are there any good smart locks which _don't_ come with an obvious, pickable back door?

  • @zombie5176
    @zombie5176 Рік тому +1486

    LPL: *Going into long detail of the awful frustrations you'll have trying to get a key properly cut for this Eufy lock*
    LPL: So anyway we're using a wave rake for this 👍

    • @johnofthenorth6653
      @johnofthenorth6653 Рік тому +52

      Yep, you know the lock is junk when you see the wave rake.

    • @eriklarson9137
      @eriklarson9137 Рік тому +2

      Lol, yes. Same same.

    • @danielkorladis7869
      @danielkorladis7869 Рік тому +35

      I literally laughed when he got through the explanation of the weird key and then brought out the rake

    • @alleriodrone
      @alleriodrone Рік тому +29

      Yeah, they could skip the key copys and buy a wave rake... Universal key to any eufy lock.

    • @stevethepyro420
      @stevethepyro420 Рік тому

      ​@@johnofthenorth6653 🤣👍

  • @rayoflight62
    @rayoflight62 Рік тому +742

    It is not the first time I hear the Eufy name. Then I recalled the controversy Eufy had with Linus Sebastian here on YT, who pulled out of the sponsorship he had with Eufy. This happened because an Eufy camera promised maximum privacy, while Linus discovered that this door camera was uploading the pictures to a server in China.
    Not surprised they made an unsecure lock with a non - copyable key.
    Thank you LPL for all the enlightenment about security, that you provide to all your subscribers.
    Greetings,
    Anthony

    • @NatesHomeTours
      @NatesHomeTours Рік тому +16

      I pointed out Linus Tech tips also in my comment.

    • @isaackvasager9957
      @isaackvasager9957 Рік тому +62

      Yup, Eufy is owned by Anker....they are trash. While their Anker products are actually pretty high quality, I wouldn't recommend purchasing them just to make a point to Anker that they can't also have brands like Eufy that are totally garbage. Eufy directly lied about how they were handling customer data...then got called out...and KEPT LYING.

    • @ChaimS
      @ChaimS Рік тому +4

      @@isaackvasager9957 I'm just curious, what do you use instead? As you say, Anker's kinda the best out there, what have you replaced them with?

    • @sw6188
      @sw6188 Рік тому +9

      I used to have a HUAWEI smartphone. When I discovered how corrupt and unethical the makers and their country were I ditched it and bought a more reputable brand. It is also probably made in china but at least there is no suggestion the company spies on people.

    • @madtech5153
      @madtech5153 Рік тому +13

      even LTT was sadden by it that they had to drop Anker just cause of Eufy despite having good experiences with Anker themselves and their products (Anker only).

  • @blahhotel1499
    @blahhotel1499 Рік тому +47

    Locksmith here. I have come across these keys before, from a couple different cheap manufacturers. I have missed the different head before, and when it came back, i noticed it was a KW1 with a Schlege head. Once i recut it, i noticed that when i shoulder stopped it, the blade came short of the new blank. Shoulder stopping is standard in my area, as it guarantees that even if the key is shorter, you will notice because it will cut off most of the tip. After which, one can file/grind off the remaining finger below the chuck. The only way this could be an issue is if the key is code cut and not compared. I could see some newer locksmiths missing that (i was there). It is good to spread the knowledge of the different heads, as that is a pain, but having a shorter key shouldn't make a difference as long as the locksmith is competent.

  • @EnsignRedshirtRicky
    @EnsignRedshirtRicky Рік тому +378

    Eufy's new slogan: Easier to bypass than to get a replacement key.

    • @MonkeyJedi99
      @MonkeyJedi99 Рік тому +11

      And they are nice enough to include four non-destructive ways to open it.
      The easiest being: Look at the number pad and copy the possible patterns based on fingerprints on that nice glossy touchscreen!

    • @windowsfan95
      @windowsfan95 Рік тому +1

      The question is:
      Was the picking fluke or not, since he only did it once?

    • @mane23695
      @mane23695 Рік тому

      @@windowsfan95 he only did it once. Definitely a fluke

  • @theHalberdAI
    @theHalberdAI Рік тому +779

    Bloody hell, I knew exactly what this video was about right when I saw the title. As someone who works in a Frattallone's hardware store, I ran into this EXACT same issue a couple weeks ago. Customer brought keys in to be cut earlier in the morning, was cut a set of four SC1s and sent on her way. She came back later that evening while I was there and said her keys didn't work on her lock. She figured the were too thick, so I thought, "Oh, maybe she needs some SC9s instead!" (They're a tiny bit on the thinner side and have a slightly altered keyway.)
    So I inspected them and noticed the grooves were the complete opposite way around from a standard Schlage keyway. I then asked her what the keys go to and that's when she described her Eufy smart lock. (Same model and all.) Thankfully I compared her keys carefully against my KW1 blanks before I cut any and noticed the length difference. Though I think I might've used WR5 blanks in my case? Can't remember. We refunded her for three of her SC1s and just swapped the fourth with whatever I cut for her. She was nice enough about it after I explained what had happened, though! Haven't seen her or the key I cut for her since. :P
    But in any case, it's hugely frustrating for both parties. For one, it heavily inconveniences the customer. Besides having a nonstandard lock with an obscure (and insecure) keyway, it means they have to burn gas driving back and forth between home and the location they had their keys cut if the discrepancy isn't caught. AND it makes the vendor look bad. But even if the vendor catches the discrepancy, there's still a reasonable chance they may not know how to replicate the key, and the customer goes home empty handed (and possibly furious) anyways.
    I could see the justification for a nonstandard keyway on a smart lock if it offered a higher degree of security, but being wave-raked open is just not acceptable.
    Many thanks to you, LPL. Most of my lock and key knowledge comes from your videos, and it's been invaluable help with my job! Cheers.

    • @elvinhaak
      @elvinhaak Рік тому +10

      Since you work there: why do people want more keys for such a lock? I thought you would install a lock like this, install the app and save / set codes and then put the keys in a locker somewhere or not even that but chuck them in a drawer somewhere. /?

    • @theHalberdAI
      @theHalberdAI Рік тому +35

      @@elvinhaak Mostly they get keys copied for their kids for when they come home on the bus, which really should be a non-issue for smart locks since A) they should know the keypad combination, and B) I think the Eufy locks in particular come with a set of 4 keys.

    • @andyruse4670
      @andyruse4670 Рік тому +13

      @@theHalberdAI ​ even in the stereotypical American nuclear family, they might want 1 key for the husband, 1 for the wife, 1 for kid A, 1 for kid B, and a fifth for the garage/desk drawer/ neighbor.
      Even 4 keys might not be enough sometimes. And people are creatures of habit. He didn’t mention a 9v option for backup opening, so people probably get paranoid about the battery.

    • @tcpratt1660
      @tcpratt1660 Рік тому +13

      Points for "working at Frattalone's" (great people at all five different Frattalone's I've been to)...
      ...for those who don't know, Frattalone's is a Twin Cities, Minnesota local hardware store chain...not HomedLowes or Walbor Freigmart, GOOD hardware stores...
      ...sadly, however, like the rest of the mass market stores that sell locks, nothing really special, and then, they have MasterLocks...
      ...I didn't see any Kwikset with "Beyond Maximum Security", though, and no HyperTough anywhere 😊

    • @sir_john_hammond
      @sir_john_hammond Рік тому +7

      @@andyruse4670 "stereotypical American" lol. As if families in most other countries are any different.

  • @1Arrowkill1
    @1Arrowkill1 Рік тому +160

    I used to work for Ace for 5 years and honestly things like this were fairly common. I used to manually file down keys that had too long and once I realized they were fairly common I was always on the lookout for things like this. A first time buyer really should be told things like this and I am glad you are around to do so! The average employee won't be on the lookout for keys like this for sure.

    • @DeMyztikX
      @DeMyztikX Рік тому +8

      I also worked at an Ace for 5 years and instantly noticed the blade was a KW1 too. I've had to file down the ends to adjust the length. Stuff like this is unfortunately more common than people realize.

    • @markm0000
      @markm0000 Рік тому

      I love going there 🥹

    • @jagfan101
      @jagfan101 Рік тому +2

      Ace is the place with the helpful hardware folks 🎶 ☺️

    • @armadillolover99
      @armadillolover99 11 місяців тому

      I’ve had a few copies done at a local Home Depot and I noticed the last few times that the guy making the keys compared them to the old key when he was done to make sure the sizing was right, and shaved down every part that didn’t perfectly line up.

    • @vadnegru
      @vadnegru 2 місяці тому

      To be fair, nobody should buy THIS lock. I also saw how master compares keys, i had this idea that his replica was very imperfect, so he filed it. And yes, sometimes key was just jamming or spinning freely and not opening.

  • @brycesmith5784
    @brycesmith5784 Рік тому +36

    As my grandpa would say, "A lock just keeps honest people out"

    • @percevalzinzin5983
      @percevalzinzin5983 Рік тому

      Yup back that was back in the days... now, a lock no longer keeps out honest people with LPL wave rake.

  • @TysonJensen
    @TysonJensen Рік тому +567

    So on the third trip the locksmith sells you a wave rake and teaches you how to use it. Neat.

    • @jfftck
      @jfftck Рік тому +7

      You just watched how to use the wave rake, it is only 5 seconds to open, and looks like the most basic attack you can do to a lock that doesn’t have a hole for a wire.

    • @donwald3436
      @donwald3436 Рік тому +2

      @@jfftck whoosh

    • @my3dviews
      @my3dviews Рік тому +3

      ​@@jfftck There was a double core lock that was even easier to open. You just needed a pick to reach past all of the pins and then turn it.

    • @anubizz3
      @anubizz3 Рік тому

      Why you buy smart lock in the begin with? To open it with a key? If you get other access, just super glue it problem solved

  • @Sting_ray
    @Sting_ray Рік тому +1273

    Eufy has been under fire in the tech/smart home space recently for streaming unencrypted video from “smart” cameras in people homes to anyone who can guess the link, and lying about it in their marketing. So this lock is basically par for their course.

    • @WayneWerner
      @WayneWerner Рік тому +46

      Came here to say this

    • @liliya_aseeva
      @liliya_aseeva Рік тому

      I remember Hikvision also does this (allowing token link fraud with cameras), but you can install a password, but this is very cumbersome and done only through official apps or webpages which are full of "google translate".

    • @A-Negative
      @A-Negative Рік тому +18

      They recently added encryption, though it’s a bit clunky.

    • @TomServo1969
      @TomServo1969 Рік тому

      Eufy seems to be a company that hates its customers.

    • @bosstowndynamics5488
      @bosstowndynamics5488 Рік тому +139

      ​@@A-Negative They *said* they weren't sending it at all before though, so anyone who trusts them now is a fool

  • @emjay5364
    @emjay5364 Рік тому +49

    I'm pretty sure that was a fluke. Dude forgot his own format. 😂
    But for real... I love your channel and content. Thanks for the years of entertainment and education.

    • @IOCaneTech
      @IOCaneTech Рік тому +3

      I came to mention that too hahaha

    • @le_fancy_squid
      @le_fancy_squid Рік тому +3

      At this point though he could literally snap and open a lock, and I would still believe he actually did it.

    • @dan91ify
      @dan91ify Рік тому +4

      you know lpl is mad at a company when doesn't even do the fluke test lol

  • @ArchaeanDragon
    @ArchaeanDragon Рік тому +5

    That takes "Security by Obscurity" to a whole 'nother, physical level.

  • @MissJeanette136
    @MissJeanette136 Рік тому +616

    So it’s quicker to pick the lock than it is to find a key for it 😂

    • @badmally
      @badmally Рік тому +5

      Excellent deduction!

    • @TesserId
      @TesserId Рік тому +4

      Pity there are places where it's illegal to carry a wave rake with you.

    • @Colaman112
      @Colaman112 Рік тому +17

      @@TesserId Just put it under your doormat like you would with a spare key (if you were a careless homeowner).

    • @veganbutcherhackepeter
      @veganbutcherhackepeter Рік тому +5

      That's not so uncommon. I challenge my friends to choose a random lock from my lock box and then find the right key in that same box and open the lock faster than I can pick it. I usually win the beer.

    • @highkicker11
      @highkicker11 Рік тому +1

      @@TesserId only illegal if your not doing good things with it.

  • @ledlebrgr5380
    @ledlebrgr5380 Рік тому +507

    This is the only lock that DESERVES the wave rake!

    • @EviGL
      @EviGL Рік тому +37

      "I couldn't find a master to cut keys for it, so I just rake it every time I get home"

    • @benjamin1503
      @benjamin1503 Рік тому +10

      I was thinking the same thing, I was happy when I saw him pull out the wave rake.

    • @mrnoodley
      @mrnoodley Рік тому +12

      The key looks like a wave rake with that factory bitting.

    • @oldschoolman1444
      @oldschoolman1444 Рік тому +4

      I knew it was over when he pulled out the wave rake.

    • @VinayVarsani
      @VinayVarsani Рік тому

      Was kind hoping for the PU mallet tbh

  • @merlinmagnus873
    @merlinmagnus873 Рік тому +2

    As he slid the keys out the way, I was chanting "Wave rake! Wave rake!". Thank you LPL for not disappointing, unlike this lock.

  • @JonathanCable1
    @JonathanCable1 Рік тому +2

    This is why I prefer the August Smart lock. It just replaces the inside and then you can still choose a better lock for the outside or even go completely keyless.

  • @kloassie
    @kloassie Рік тому +164

    Moral of the story: don't bother making spare keys for every lock you own, just buy a covert companion set and a bag of skill or experience

    • @meltedrabbit
      @meltedrabbit Рік тому +10

      Why bother with keys? Just use a covert companion set for every lock. Bonus points for modifying the keyway so that no key fits.

    • @666Tomato666
      @666Tomato666 Рік тому +1

      There isn't much skill involved in using a wave rake...

    • @penfold7800
      @penfold7800 Рік тому

      NO DONT! DONT PICK A LOCK YOU NEED TO RELY ON (Rule:2)
      ...Rule:1 is Only pick locks that you own or have permission from the owner.

    • @texchu8331
      @texchu8331 Рік тому

      @@penfold7800 It's just for backup. It's expected you'll never use the keyhole, so a wave rake for backup is fine. I have a keypad lock, and I'm the only one with the key. No one else even wants to carry a key, and they use the backdoor keypad if the front doesn't work.

  • @RockMountainYJ
    @RockMountainYJ Рік тому +188

    Eufy: we got it…total pick resistance by changing the parameters of the key itself.
    LPL: hold my wave rake

    • @QuadraticPerplexity
      @QuadraticPerplexity Рік тому +9

      Well, beats when he's like, "hold my wave rake while I find a spoon."

    • @darrenfalconer3267
      @darrenfalconer3267 Рік тому

      But if they hold the wave rake he can't use it to pick lock, that's why it's always hold my beer.

    • @doodlegarbage6769
      @doodlegarbage6769 Рік тому +1

      @@darrenfalconer3267 He doesn't need a wave rake his skills are that superb

    • @AresFordwin
      @AresFordwin Рік тому

      Hold my turner* (in place)

  • @lolikinguwu4247
    @lolikinguwu4247 Рік тому +3

    I manage an Ace and I always tell my associates to check the key on our key finder before cutting anything for this exact reason. We see a lot of odd keys come through here, mostly from the old locksmith that used to be next door. They made their own custom keys that would look like an SC1 but we’re actually KW1 and so on. Don’t know why they did that, but years later we still find those keys floating around.

    • @SianaGearz
      @SianaGearz Рік тому +1

      Vendor lock-in. Generation of repeat business.

  • @davidcox9983
    @davidcox9983 6 місяців тому

    I'm a locksmith. Knowing this information, I would cut the duplicate key using tip registration rather than the standard shoulder registration. Still, that being said, I wholly agree with your assesment of these keys.
    Eufy equipment also does not play well with other home integration products. I had their doorbell for awhile. The doorbell did not alert visitors that were fast moving, such as delivery drivers, did a lot of falsing, and would not integrate into my home automation system. Thank you for your great review.

  • @DarkPriest2288
    @DarkPriest2288 Рік тому +625

    I haven't been watching much in the past year or two, but I think this is the first time LPL mentions anything about "frustration" for a lock

    • @lavenderva2507
      @lavenderva2507 Рік тому +5

      W AGL LR Gohan profile picture

    • @paulevans9307
      @paulevans9307 Рік тому +10

      ​@Don't Read My Profile Photo Don't read this reply

    • @rynn_3988
      @rynn_3988 Рік тому +6

      Wtf so many yt bots

    • @DarkPriest2288
      @DarkPriest2288 Рік тому +2

      @@rynn_3988 😔

    • @perwestermark8920
      @perwestermark8920 Рік тому

      ​@@rynn_3988 Because YT focuses on delivering ads for scam products and minimises their investment in bot filters. Their #1 filter is for remote links making you leave YT.

  • @HALDikopter
    @HALDikopter Рік тому +233

    Every time the wave rake comes out at LPL, it sends chills down the manufacturer's spine.

    • @ashkebora7262
      @ashkebora7262 Рік тому +19

      That would require them to care about security in the first place.

    • @gnarlin4964
      @gnarlin4964 Рік тому

      That doesn't true. For all the years that LPL has been wave-racking shit locks those corporations don't seem to improve their locks.
      I think it would take a series of class action law suits to start to move the needle on this.

    • @briAction
      @briAction Рік тому +8

      At least when the tool that he and Bosnian Bill made comes out you know it's a tough lock 😂

    • @spacemissing
      @spacemissing Рік тому +1

      They don't Have spines, so they feel nothing.

    • @rps215
      @rps215 Рік тому +3

      This same company already received a mouthful from Linus Sebastian of all people.

  • @stryaterra
    @stryaterra Рік тому +2

    After that story about getting a key, I was just like "Use a wave rake. Use a wave rake!" and then he pulled out a wave rake xD
    My enjoyment was immeasurable and my day is complete. Thank you.

  • @Michaelzehr
    @Michaelzehr Рік тому +3

    I'm surprised the lock fits standard cutouts in doors and jambs. Thanks for figuring these things out to save us the frustration.

  • @IAmKrego
    @IAmKrego Рік тому +453

    When LPL said "let's see what it takes to get this open," I was like "if he grabs a wave rake instead of a lockpick after ALL OF THAT for the keys, I am going to lose my mind."
    I think I might literally have a psychotic break if you showed me how easy this was to pick if I had just gone through the ringer trying to get keys made.

    • @lastweekslasagna1699
      @lastweekslasagna1699 Рік тому +9

      When he said it I said “wave rake”. When he pulled out the rake I actually yelled “Yeeeeeeesss!” I love guessing the picking method.

    • @jeremiahbullfrog9288
      @jeremiahbullfrog9288 Рік тому +14

      Don't worry, it was probably a fluke.

    • @treescompany3462
      @treescompany3462 Рік тому +4

      Had almost word for word the exact same reaction. You could probably hear me screaming NOOOO when I saw it from outside my apartment

    • @TheDonutMan3000
      @TheDonutMan3000 Рік тому +5

      I had a laughing fit when I saw him pulling out the rake. It's just like one of these jokes with super elaborate setup and a really lame punch line to really rub in the time wasted

    • @km077
      @km077 Рік тому +6

      Well... at least he didn't pull out a magnet... or a piss hammer... or a piece of an aluminum can... or o twig... or his fist either to punch or slap it open.

  • @urbypilot2136
    @urbypilot2136 Рік тому +323

    From security cameras that broadcast the recordings to the world, to door locks that can easily be picked, Eufy has you covered!

    • @nasonguy
      @nasonguy Рік тому +24

      It's too bad. Eufy kinda started out decent. I have one of their robovacs from YEARS ago, pre-wifi smart everything. Just a plain old bump-around-your-house robovac... The damn thing refuses to die, and eufy still sells oem parts for it often at a cheaper cost than the 3rd party stuff on ebay/amazon.
      I am honestly so happy with that dang vacuum. Couldn't recommend it more. It's got thousands of runs on it and just keeps chugging.
      But it seems like anything that is an IoT device, or connects to the cloud is right out. Same with anything that is even remotely a security product. And they've shifted heavily to being an IoT and Security company.

    • @MrJest2
      @MrJest2 Рік тому +5

      @@nasonguy Yup. I've got one of those vacs too, and it's indestructible (provided a bit of maintenance and the occasionally replaced "consumable" like the wipe brushes). Dumb as a box of rock, but just keeps on bumbling about doing it's thing. However, yeah - they've really killed their credibility recently, both in quality and "spyware".

    • @dariankoltzer3646
      @dariankoltzer3646 Рік тому +4

      what do u mean broadcasting to the world??

    • @urbypilot2136
      @urbypilot2136 Рік тому

      @@dariankoltzer3646 Eufy cameras were uploading supposedly local only video recordings to the cloud even when users had that setting disabled.

    • @amburger4963
      @amburger4963 9 місяців тому

      Covered with naked pictures of your family in their cubicle.
      Eufy is the new oppsie

  • @kevinbacon9660
    @kevinbacon9660 Рік тому

    OH MY GOODNESS! I just had this similar situation with a client who bought a house with a Smolet brand electronic deadbolt. The client sent a picture of the key, which APPEARED to be a KW1. When I arrived and got into the rekey, I discovered that the keyway was NOT a KW1, but similar to a Y1. I say similar because I had to do the exact same thing and cut the blade shorter to make a Y1 key work. Something to note, this Smolet lock had smaller-than-standard pins, so my repinning kit was useless. I had to rearrange the pins in the existing lock to create a new bitting. It worked, but I had to explain that the rest of the locks in the house couldn't be matched to this non-North American key.

  • @feronar-warsongus221
    @feronar-warsongus221 Рік тому +8

    Another major problem with keypad locks that LPL didn't mention here is fingerprints and wear patterns on the keypad. If you have a 4 digit combination, the numbers will very quickly show up on the keypad, so anyone looking can see what the digits are. They just have to guess the order, which will take at most 4! (4 factorial), or 24 guesses.

  • @benoitlabatut
    @benoitlabatut Рік тому +152

    Eufy so nice they made it so you don't need a key to open it ! That way you don't even need to make copy of your key ! Next level problem solving !

    • @matthewbaker5359
      @matthewbaker5359 Рік тому +8

      Modern problems require modern solutions. 👍

    • @MudakTheMultiplier
      @MudakTheMultiplier Рік тому +5

      Just like the video streams for their cameras!

    • @roguebanshee
      @roguebanshee Рік тому +2

      It's even better, once you get a bit tech savvy you can even get to watch through the camera of every Eufy lock/doorbell in the neighbourhood (or city/country/world). And since they also use facial recognition and assigns everyone a unique ID, you'll also be able to set up alerts to track anyone caught on a Eufy camera anywhere in the world (that has a Eufy camera) if you want to.

  • @davidkomai
    @davidkomai Рік тому +48

    I was laughing about the keys and figured he’d show it was vulnerable to “easy” picking anyways….but then he pulled out the rake I instantly went “oh snap…you’re kidding”. That is just negligence of the company right there.

    • @MikeDCWeld
      @MikeDCWeld Рік тому +2

      I wouldn't have been surprised if the blank had worked!

  • @rickinielsen1
    @rickinielsen1 Рік тому

    Just got an ad for a smart door lock system before this video... That is very brave of them...

  • @Davlavi
    @Davlavi 24 дні тому +1

    Thankyou for your work.

  • @karrachr000
    @karrachr000 Рік тому +43

    As someone who has cut many thousands of keys, for an uncountable number of different keyways, I have encountered these situations plenty of times. I learned early on, to always check that the keyways matched before you cut, and always double check that the profiles match after you are done cutting. So many times, I had customers with non-standard length keys, and I would have to either shave the end down (like with your key) or shave the shoulders back.

    • @theHalberdAI
      @theHalberdAI Рік тому +8

      While I don't have THAT level of experience, I can absolutely attest to this. I've seen people bring in some weirdo keys that look like Schlages but are KW1s. Even when you think you're sure you're picking out the right blank, you better make damn sure.

  • @CompletelyNormal
    @CompletelyNormal Рік тому +444

    Knowing how Eufy handles data security in their smart cameras, it's no surprise to see them making a lock that can be raked open.

    • @jamesstack7237
      @jamesstack7237 Рік тому +30

      This! People should not be buying ANYTHING from Eufy. Period.

    • @sophierobinson2738
      @sophierobinson2738 Рік тому +2

      @@jamesstack7237 My little robot sweeper seems to work okay. Gets stuck, occasionally, in an odd corner.

    • @Tfin
      @Tfin Рік тому +34

      @@sophierobinson2738 Your robot may be uploading images of everything it sees, and they aren't stored securely.

    • @DanB-0
      @DanB-0 Рік тому +9

      ​@@Tfin which happened with the irobot robot vacuum as the company used the company scale ai to handle the data the robot vacs take and there was a case where a woman was on the toilet and the irobot vac entered the bathroom on its route captured photos of her sitting on the toilet and a group of workers at scale ai ended up posting the photos on facebook among themselves. This was covered online a few months back.

    • @sophierobinson2738
      @sophierobinson2738 Рік тому +2

      @@Tfin considering that it doesn't have a camera, I'm not very worried about that. It is the simplest one around, with bumpers that make it turn around, and a drop off sensor.

  • @serendipityshopnyc
    @serendipityshopnyc Рік тому +6

    To be fair, they did make it really difficult for a thief to make a new copy of your key to use on your lock! 😆

  • @thesuperjacobshow8151
    @thesuperjacobshow8151 Рік тому

    Picked my wife's change box for quarters for the laundry machine! Thanks LPL!

  • @sandwiched
    @sandwiched Рік тому +32

    That story was a marvelous primer for the shoe drop of the wave rake! I laughed when it came out like I haven't laughed in a while. 😂

    • @joswald9160
      @joswald9160 Рік тому

      I was waiting for him to just pull out a magnet and be done.

    •  Рік тому

      Yup, this was for the long time fans 😂

  • @lairdcummings9092
    @lairdcummings9092 Рік тому +5

    I cut keys. I long ago learned to check the warding and bitting against the original key; I hate when a customer comes back with a bad key.

  • @dontbeasadsoulja
    @dontbeasadsoulja Рік тому +4

    I love LPL's videos so much. They even bring more quality entertainment content than Disney+.

  • @mbpro08
    @mbpro08 Рік тому

    I'm happy to see that you still make such good video.

  • @Maskawanian
    @Maskawanian Рік тому +69

    Well given what Eufy did with their other security appliances, this should not come as a surprise.

  • @hazel-vf7on
    @hazel-vf7on Рік тому +44

    The more I read into them, the more I realize that smart locks and their respective companies seem to be more dumb than smart...
    I'll stick to the analog locks that you personally suggest! They seem to have a sense or stability that nothing else does.

    • @mute1085
      @mute1085 Рік тому +5

      I mean, they are making money. The ones dumb are those who give them money.

    • @rps215
      @rps215 Рік тому +5

      That's why I will never trust "smart" things that otherwise have absolutely no business connecting to a wifi in the first place. Not only wave rake, crowbar, or mallet still work on them, but hackers may try to lock me in. Double points if you are in an area where the electricity isn't reliable and still prone to have brownouts or blackouts.

    • @whatbroicanhave50character35
      @whatbroicanhave50character35 Рік тому

      I wouldn't worry too much about getting insanely pick-proof door locks anyways. Most theives are going to take the path of least resistance. Doors locked? Windows locked? Most theives aren't even going to bother at that point unless they know for sure something insanely valuable is inside. They'll just hit a house that isn't locked. If they're determined to get in, I can almost guarantee you they're not carrying lockpicks. They'll kick in the door or bust a window.

    • @Orzorn
      @Orzorn Рік тому

      A lot of "smart" things are just ways to extremely cheap, garbage tier electronic product makers to sell stuff at high price points to the uninformed. Its practically predatory.

  • @bonivuselderheart2716
    @bonivuselderheart2716 Рік тому

    ... Now I want to slap a Ford badge on my Tundra. :) I have enjoyed all your videos and find them most instructive and entertaining. Thank you!

  • @thegift6749
    @thegift6749 Рік тому +4

    Eufy is also a company that lied in their marketing and were unfortunately doing the exact opposite of what they said they were offering in terms of privacy. Linus Tech Tips did a whole discussion about in one of their wan show podcasts. Even went as far as to cut ties with the parent company Anker who was a major sponsor for them.

  • @kenthanson
    @kenthanson Рік тому +12

    I’ve liked this smart lock “series”. Seeing so many cheap Amazon smart locks being installed on homes and especially Airbnb’s all with their own singular one bad thing has been frustrating as a lock guy and hopefully this helps shed some light on them.

  • @KevinT3141
    @KevinT3141 Рік тому +21

    It's been 30 years since I was cutting keys in the local hardware store during college, and the first thing that popped into my head when I saw that key was "Oh, that's a Schlage SC1."

    • @noyb7920
      @noyb7920 Рік тому +3

      Second thing was, I hope: "Check the keyway and length anyway"

    • @KevinT3141
      @KevinT3141 Рік тому +10

      @@noyb7920 Lol, I was a college kid at a chain store. I doubt it would ever even have crossed my mind back then...

  • @DemoniqueLewis
    @DemoniqueLewis Рік тому +3

    2:50 when he breaks out the wave rake I just drop my head in shame. Over $100 for nothing but trouble.

  • @japaroads
    @japaroads Рік тому

    As soon as he pulled out the wave rake, I audibly groaned, “oh noooo…”

  • @lennyf1957
    @lennyf1957 Рік тому +5

    3:00 OMG, you did the unthinkable. You didn't say, "I'll do this again to show that it wasn't just a fluke"😜

  • @petrwad1423
    @petrwad1423 Рік тому +344

    Eufy is super sketchy. What they did with their security cameras caused LTT to drop Anker (their parent company) a sponsor

    • @ragnkja
      @ragnkja Рік тому +2

      What did they do?

    • @rcytray
      @rcytray Рік тому +56

      @@ragnkja iirc it was something about storing user camera data in the cloud despite one of their main selling points being that they don't store anything in the cloud

    • @MCKoolperson9
      @MCKoolperson9 Рік тому +124

      ​@@ragnkja They marketed their cameras as 100% offline, and it turned out they not only send pictures and videos to their server, but they also did not encrypt them and it was possible to access videos from other cameras without an account. To put the icing on the cake they lied about it, then said people should have assumed that's how it worked, and never apologized

    • @kewltune4683
      @kewltune4683 Рік тому +27

      @@ragnkja sending video footage to server in China without your knowledge/permission. Search on youtube for more details.

    • @matthewellisor5835
      @matthewellisor5835 Рік тому +5

      @@MCKoolperson9 Nice summary

  • @e1123581321345589144
    @e1123581321345589144 Рік тому +1

    After all these years, finally!
    A lock that's harder to open with a key than force open.

  • @1967davethewave
    @1967davethewave Рік тому

    I rented an old Sonic Drive In building last year to put a used car lot in. The front door key was a Schlage key. I went to Walmart and got multiple copies as they come in handy. Upon trying them none worked. I then laid a new key over the only working key that had been used as the template and noticed the tip was ground at a sharper angle on the top edge. I took a file and matched the angle on one of the new keys and voila! it worked. I'm guessing the business did this it try and foil any lower management who might get a copy only to come back later and rob the place. It was effective, at least for a minute.

  • @gregx5096
    @gregx5096 Рік тому +3

    When the wave rake comes out is when the laugh track would be turned up in a '90s sitcom 😂😂🤣

  • @x_x_w_
    @x_x_w_ Рік тому +4

    When you get to the point where he's ready to pick it and you see that there's only 10 seconds left short of the ending.... You can just hear the crowd chant "wave rake wave rake wave rake"

  • @ShamblerDK
    @ShamblerDK Рік тому

    As soon as I saw the lock I just knew you'd be opening it with the rake.

  • @TheRuinsfate
    @TheRuinsfate Рік тому

    All that preamble, just for the wave rake to come out. That's some Mastercard ad level priceless.

  • @bartwaggoner2000
    @bartwaggoner2000 Рік тому +5

    Excellent information - we have a Eufy doorbell and were actually considering this lock, but not any more!

    • @coopercummings8370
      @coopercummings8370 Рік тому +3

      You might want to consider replacing the doorbell as well. They recently got caught uploading all the videos from their cameras to a chinese server completely unencrypted and making them publicly accessible without any kind of password or other security despite claiming that they hosted everything locally and didn't upload anything to the cloud.

  • @OGSontar
    @OGSontar Рік тому +7

    Wow. LPL seems to be so upset with them he didn't even do the "...once more, to show that it wasn't a fluke..." repeat raking. I think that's the first time this has happened, and will ensure that 'Eufy' is a name I don't do business with.

  • @Railbird_
    @Railbird_ Рік тому +1

    Imagine someone from Eufy watching this, already sweating from the key complaints, and then sees the wave rake.

  • @infiltrator2
    @infiltrator2 Рік тому +5

    Hi mate. Thanks for all your informative videos. I was wondering if you could do a set of videos that show the best of the best in both door locks and padlocks. It is hard for someone like me who watches your videos religiously to work out what is a good unit, when you break out a wave rake and bang its open haha. Cheers Marty

    • @rossimarti
      @rossimarti Рік тому

      If it takes longer than a minute for LPL to open, then it’s a good lock.

  • @AR-ed3xw
    @AR-ed3xw Рік тому +7

    Now I'm not sure if that was a fluke or not!!!

  • @roadstar_na6
    @roadstar_na6 Рік тому +9

    Doesn't look like the people who made this lock were smart.
    And to add insult to injury, the wave rake makes an appearance :D

  • @terrenceswiff
    @terrenceswiff Рік тому

    once you mentioned the key I immediately figured it out. Yeah, that's insane and would drive me insane

  • @chaos.corner
    @chaos.corner Рік тому +1

    In a similar vein, there's a garage door lock that has a key that's very similar to the Schlage format. It's just a slight bit narrower. Or at least normally is. Apparently if you push hard enough, things can be made to fit. The pins are also slightly offset which nearly had me cursing a guy who had 3d printable designs for key-nibbling until I worked out it was the key, not the guides.

  • @ApKNJ
    @ApKNJ Рік тому +12

    Speaking of keys that are almost but not quite using a standard blank, those "minute key" automated kiosks in places like Walmart entryways can sometimes create keys that lock places can't duplicate. We got our weird gate keys duped that way after our local lock place couldn't do it.

  • @MrSGL21
    @MrSGL21 Рік тому +4

    You know it's bad when he pulls out the wave rake.

  • @angusmclaren6257
    @angusmclaren6257 Рік тому

    LPL brings out the wave rake and my expectations that I had left went right out the window.

  • @tomsecret
    @tomsecret Рік тому

    Dude your videos are all 30% lower volume than other youtube vids. Love your content!

  • @sangraal043
    @sangraal043 Рік тому +4

    Oh! I don't even own this lock and I can feel the rage building up inside of me over that key. Such an informative video. You should do a whole series of videos on locks.... You seem to know what you're talking about.... 😂😂😂. Thanks LPL for all you do.

  • @joaofelipe2060
    @joaofelipe2060 Рік тому +5

    So they made a non standard key but looks like a standard key, that you cannot find a easy way to replicate, unless you buy from them(i imagine) and spend more money with them, made all this effort with all electronic features, only to be defeated by some of the lowest skill attack. I know nothing about the locks industry, but I can say I am impressed. it's like that image from internet, where you have a gate for an open area, but there is no fence.

    • @ssl3546
      @ssl3546 Рік тому +1

      All chinese locks are like this. There is no standard for how keys are shaped there and there's no expectation of getting keys copied. That said, someone would have to be a fool to buy anything made by Eufy.

  • @DavidShepheard
    @DavidShepheard Рік тому

    I posted a link to your video, on their Twitter page.
    I'm hoping they will pull this off the market, replace the cylinder and send you an upgraded version, so you can check they have fixed the fatal security floor, as well as made it easy to get keys cut.

  • @KenShipman
    @KenShipman Рік тому +2

    Another awesome breakdown. I can't live without my LPL vids, even though I never intend to ever pick a lock (Although the wave rake method might be for me!).

  • @avinotion
    @avinotion Рік тому +10

    I was so expecting that wave rake, but it still came out without a warning.
    Nice job, LPL. Well done.

    • @alopandur
      @alopandur Рік тому

      I was thinking, initially, a magnet...

    • @afjer
      @afjer Рік тому

      @@alopandur That bitting, though. It's begging for a wave rake.

  • @xdboardsurfer
    @xdboardsurfer Рік тому +13

    Anyone else unreasonably happy when the wave rake comes out. 😆

  • @jrharbortproductions
    @jrharbortproductions 8 місяців тому

    I was our professional locksmith at the hardware store I worked at for 6 years and had to cut non-standard keys like the kind used on this lock on occasion. It only takes a few more seconds to look carefully at the key and shave it down if needed. It saves both you and the customer the headache of recuts later.

  • @F3Ibane
    @F3Ibane Рік тому

    When he brought out the wave rake I cough-laughed loudly and woke up my dog.

  • @maddeninvestments
    @maddeninvestments Рік тому +60

    Smart house owners sweating rn

    • @nedyahyakcam
      @nedyahyakcam Рік тому +3

      with all the other eufy shit that went on there shouldnt be any owners

    • @ZyronZA
      @ZyronZA Рік тому

      At this point I've learned that the only unpickable lock is one that doesn't use a key. And even then it's not guaranteed.

    • @nasaboy87
      @nasaboy87 Рік тому

      The only smart appliances I want are lights, thermostat, and a Roku.

    • @Card_Asylum
      @Card_Asylum Рік тому

      ​@DontReadMyProfilePhoto_3I won't.

    • @Jehty_
      @Jehty_ Рік тому +1

      @@ZyronZA unpickable is not what's expected from a lock.
      Not-rackeable would already be a huge thing.

  • @derfuchs3296
    @derfuchs3296 Рік тому +9

    Eufy trolling their own customers more then they do an actual thief trying to break into this thing lmao

  • @ajquigg93
    @ajquigg93 Рік тому +6

    Would love a video of whether it's possible to completely replace the lock mechanism to something more standard

  • @meridian8
    @meridian8 Рік тому

    "And as always.... don't forget to re-stomp the groin." I'd like to hear that someday. A colab with Master Ken could be hilarious.

  • @Meemoe_
    @Meemoe_ Рік тому +7

    im starting to be able to pretty confidently recognize what kind of picking LPL will do before the tools come into play .i guess thats what a thousand episodes will do

  • @reggiedixon2
    @reggiedixon2 Рік тому +5

    To be fair, the manufacturer thought ahead and realised that if they make the lock childishly simple to rake, then the lack of being able to get keys cut will not matter

  • @Shadamehr100
    @Shadamehr100 Рік тому

    I now find myself bursting out with laughter when I see the wave rake come out

  • @reznovvazileski3193
    @reznovvazileski3193 Рік тому +15

    When the lock is protecting your stuff from yourself better than it is protecting it from actual criminals :')

    • @panda4247
      @panda4247 Рік тому

      You reminded me of Tim Minchin's song Not Perfect.
      ...And the weirdest thing is that this house
      Has locks to keep the baddies out
      But they're mostly used to lock ourselves in

    • @ryantarlond9987
      @ryantarlond9987 Рік тому

      @@panda4247 Tim Minchin, I see you're a panda of culture

  • @bjn714
    @bjn714 Рік тому +7

    Fairly common on Chinese made locksets as of late. Got a "Cielsa Dawn" branded knob with lock off Amazon (just needed something to keep the kids out of an interior door, it isn't for actual security) and found the exact same situation. Schlage looking key, with KW1 keyway, but about 1.5mm shorter than the actual KW1 key. Luckily they included 3 keys and I also cut my own key blanks, so it wasn't difficult to work around, but as you say, the average consumer will be quite frustrated.

  • @Ghauster
    @Ghauster Рік тому +1

    Besides the non-standard blank. I knew it was truly over when he went for a rake attack.

  • @SkullHunter727
    @SkullHunter727 Рік тому

    Another one consumed by the wave rake's endless hunger for shame and the tears of locksmiths.

  • @matthewschmidt355
    @matthewschmidt355 Рік тому +3

    I got excited that you had a Eufy product on your channel but then realized the keys with this lock are different then the ones I have with my Eufy S230. Those keys are extremely different. They are a type of key I have never seen before. They are not dimple keys like the ones that can be found on the Eufy Security Smart Safe.

  • @mattdnewman
    @mattdnewman Рік тому +29

    Isn't Eufy also the company that lied about how their security cameras worked (claimed they were never uploaded to their servers and remained local but in actuality they were uploaded unencrypted)?

    • @syd.a.m
      @syd.a.m Рік тому +5

      That's the one.

    • @nmos001
      @nmos001 Рік тому

      They never claimed data was never uploaded. They claimed local storage which is 100% true. It's fair to criticize that the data wasn't encrypted, but it's unreasonable to criticize them for uploading data when the user wants notifications with their app/infrastructure.

    • @mattdnewman
      @mattdnewman Рік тому +4

      @@nmos001 They absolutely did claim they never uploaded it, then they said "ok we do upload it for notifications but it's encrypted" and then it was proven they weren't encrypting it either. I'm all for allowing notifications but a security device company that lies to you, gets caught and gives you a new lie should not be trusted for anything ever

    • @nmos001
      @nmos001 Рік тому +1

      @@mattdnewman show me the advertisement that stated that nothing gets uploaded. I keep asking people who make claims like your and all I get is silence. All their advertisements state "local storage" as a feature, which is definitely the case.

    • @mattdnewman
      @mattdnewman Рік тому

      @@nmos001 Ok, didn't realize I was talking to Eufy PR. You can twist it all you want, there is no reason non-employees of eufy should trust them

  • @jeffmassey4860
    @jeffmassey4860 Рік тому

    Moral of this Story:
    Lock the Door,and Throw Away the Key!
    Good Show,LPL!

  • @azkarusydan6039
    @azkarusydan6039 Рік тому

    Somehow it feels like the most passive-aggressive LPL video, I swear I can feel the anger and frustation behind his soothing voice.

  • @socialcontracttheory
    @socialcontracttheory Рік тому +4

    My apartments just replaced all the locks in our building with MiLocks DF-02. If I had one to send you, but I'd love to see you review it so I either feel safer or show them why it was a bad idea.

  • @SeventhSwell
    @SeventhSwell Рік тому +3

    I'm like 'Well, at least this lock is accidently strong against lishi tools' and then out comes the wave rake.

    • @efad3215
      @efad3215 Рік тому

      Well, the wave rake isn't a Lishi tool.

  • @pavman42
    @pavman42 Рік тому

    This is great. I really don't trust any locks anymore after watching your videos for years. Thanks LPL for ruining my sense of security!

  • @Zarkonem
    @Zarkonem Рік тому +1

    LPL: Lets see what it takes to actually pick it.
    Me: I bet he's about to pull out the wave rake, isn't he?
    LPL: ... and i'm going to use this wave rake...
    Me: I KNEW IT!

  • @rajamicitrenti1374
    @rajamicitrenti1374 Рік тому +5

    It makes me think they were trying to create a situation where the customer would feel required to order spares through the mail from them, rather than being able to go anywhere else. Is there a code included in the package that gives the key bitting?

    • @ian3580
      @ian3580 Рік тому +1

      Why would you want spare keys for a lock that you bought specifically to not need to use a key? The only real purpose of the key is if the lock battery is dead or the electronics fail and you have no secondary way into your home. So I'm not sure why you would need more than the two keys it comes with except in extraordinarily rare circumstances.

    • @reav3rtm
      @reav3rtm Рік тому

      ​​@@ian3580 I agree. But then they key should not be so trivial to defeat.

    • @ian3580
      @ian3580 Рік тому

      @@reav3rtm I didn't say that it had good security - my point is that a complaint that keys are hard to copy doesn't matter (and in some ways would improve security if the lock weren't so easy to defeat by raking).

    • @reav3rtm
      @reav3rtm Рік тому

      @@ian3580 And I am not arguing with you:) That "But then" was aimed at the product, not your statement.