CHAT SUPPORT INTERVIEW QUESTIONS with SAMPLE Answers and Insider Tips | Non Voice Customer Support

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  • Опубліковано 3 лют 2025

КОМЕНТАРІ • 146

  • @ReaNinja
    @ReaNinja  4 роки тому +47

    ✨Comment your questions below. ☺️

    • @mariellespatoknegosyo_free2064
      @mariellespatoknegosyo_free2064 4 роки тому +1

      Hi miss rea! I am new subscriber of yours😁
      Everytime i watch this video i always got inspired to take a risk applying NON CHAT SUPPORT, and now po waiting nalang ako ng call for interview. But miss Rea may concern lang po ako😔 pwedi kaya ang gaya ko na may disability po? I have a cleft lip and palate po kasi but it doesn't affect my skills naman po kaya i choose non chat support.
      Miss rea is there any chance kaya na i make it pass?

    • @ReaNinja
      @ReaNinja  3 роки тому +2

      @@mariellespatoknegosyo_free2064 yes of course you can apply ❤️

    • @sanjanajaiswal5284
      @sanjanajaiswal5284 3 роки тому +1

      What was thr whole process of the assessment?

  • @RustHysteria
    @RustHysteria 4 роки тому +73

    HI!! JUST WANT TO LET YOU KNOW THAT I PASSED ALL MY INTERVIEWS WITH THE HELP OF YOUR VIDEOS! I’m starting my training this Aug. 24. Thank you so much and I wish you all the best!😊

    • @ReaNinja
      @ReaNinja  4 роки тому

      That's amazing Ashley. Congrats. ❤😊

    • @RustHysteria
      @RustHysteria 4 роки тому

      Rea Ninja thank you so much! your videos helped me a lot!🥰

    • @dimalantakangkang5990
      @dimalantakangkang5990 3 роки тому +1

      Hi ma'am can i know what questions they ask you in your interview ..and congratulations.

  • @hazelcruz448
    @hazelcruz448 4 роки тому +8

    I accepted the job offer on the 13th of October. Thank you so much, Ms. Rea! :)))

  • @bryanchristiannuarin
    @bryanchristiannuarin 4 роки тому +14

    My gratitude goes to you. This content really eases up my anxiety through possible questions to be thrown at me when the time comes that I'm going to be interviewed.

    • @ReaNinja
      @ReaNinja  4 роки тому

      I'm so glad to help, Bryan ❤️

  • @jonalynjusto1338
    @jonalynjusto1338 4 роки тому +4

    Omg! I was just watching a video about the chat support wfh! Guess this is the sign! Thanks,Rea! You're the best!🤗♥️

    • @ReaNinja
      @ReaNinja  4 роки тому +1

      Aww glad this helps ❤🤗

  • @alyssaandrade1771
    @alyssaandrade1771 3 роки тому +7

    Thank you Ms. Rhea. your tips was extremely helpful in passing my interview and getting a position as a non-voice csr. Keep inspiring others! Godbless.

    • @Cicero17-18
      @Cicero17-18 3 роки тому

      Hi, anong company mo po?? Want to try non voice din.

    • @anapham4724
      @anapham4724 Рік тому

      Haha surely he never replied

  • @smokegames1179
    @smokegames1179 4 роки тому +20

    I stop working in BPO and I work as a food panda deliveryman for a year now I'm back going to start soon. The First call is always scary no matter how experience you are

  • @anasofiavasquez7106
    @anasofiavasquez7106 4 роки тому +5

    Rea! You don't have idea how much your videos have been help me! I'm so thankful with youuu 💞

    • @ReaNinja
      @ReaNinja  4 роки тому

      Happy to know ❤🤗

  • @keishapatrice8200
    @keishapatrice8200 3 роки тому +6

    I’m new to the online job world so I came across your channel while I was looking for knowledge and tips for an interview I will have tomorrow. Thank you for the tips 💗

    • @ReaNinja
      @ReaNinja  3 роки тому +1

      Hope this helps. All the best with your interview..🙂

  • @rugalthreesixteen6812
    @rugalthreesixteen6812 4 роки тому +26

    Aside from the Interviews I found the assessment of chats as more challenging than calls since you really will be pushed to use your multi tasking skills since the chat can come at you from all fronts.. Unlike a Call that you can address one at a time.. One needs to properly compartmentalize and fully utilize that short term memory cache we have in our own system to make the most out of it.

    • @ReaNinja
      @ReaNinja  4 роки тому

      Totally agree 💯

    • @karencucalon2413
      @karencucalon2413 2 роки тому

      Really? I'm new at it. I'm even studying English so I can get a job in my country. I found this videos because call center industry is basically new here in Nicaragua but now is getting common because in normal jobs you can't get the amount of money you can get in call centers.

    • @anapham4724
      @anapham4724 Рік тому

      ​@@karencucalon2413well good luck bruh we both aspiring to be at this Industry

  • @jezreel8089
    @jezreel8089 3 роки тому +7

    Thank you for this. I am having my interview tomorrow. Babalikan ko to Maam Rea. Wish me luck guyss!!!

  • @markjosephbautista1503
    @markjosephbautista1503 3 роки тому +2

    I'm watching this while waiting for my interview. Thank you for content like this, Ma'am!

    • @ReaNinja
      @ReaNinja  3 роки тому

      All the best ❤️

  • @Jack-ow3ge
    @Jack-ow3ge Рік тому +1

    I have an interview tomorrow, i am terrified because I'm not fluent in English. however watching this video give me motivation to overcome my fear. so hopefully that i will successfully pass my initial interview. tomorrow thank u so much ma'am rea

    • @ReaNinja
      @ReaNinja  Рік тому +1

      all the best in your interview Jack!

    • @Jack-ow3ge
      @Jack-ow3ge Рік тому

      Ty😊

    • @EDanimation_
      @EDanimation_ Рік тому

      Update?

    • @Jack-ow3ge
      @Jack-ow3ge Рік тому +1

      ​@@EDanimation_sadly, they don't text me back for the interview

  • @mystiquema827
    @mystiquema827 3 роки тому +4

    I really appreciate your effort I passed my first and second interview today thanks a lot 😌

  • @Dear_Comrade162
    @Dear_Comrade162 3 роки тому +1

    This is the Great video for the best knowledge in BPO sector 🥰🥰🥰🥰🥰

  • @DateTwoRelate
    @DateTwoRelate 2 роки тому

    Your videos are like giving away test answers. 5 stars!

  • @tejaspalsamkar9433
    @tejaspalsamkar9433 2 роки тому

    I found your questions and answers very helpful. Kudos!

  • @MelCorpus
    @MelCorpus 3 роки тому

    Thank you for your tips! Very helpful!

  • @dreamyrii
    @dreamyrii 3 роки тому +10

    I just passed the assessment test and I'm so nervous for the interview. i hope i get the job, I really need it

  • @maximusheneral308
    @maximusheneral308 3 роки тому +1

    thank you very much maam I made it to the final interview your tips and advice really works thank you so much

  • @jobenb.samson5866
    @jobenb.samson5866 3 роки тому +1

    Man, this helps me a lot. Thanks!

  • @accountchitty
    @accountchitty Рік тому

    Thankyou Rea ...got so much valuable info and learnt a lot .

    • @ReaNinja
      @ReaNinja  Рік тому

      Glad it was helpful! 💖

  • @raymondmagno1115
    @raymondmagno1115 3 роки тому

    Thanks for this video, i got hired as Email Support😊

  • @fdkjgshfjdhsfhjsdfmn
    @fdkjgshfjdhsfhjsdfmn 3 роки тому

    Such a helpful video. Thank you so much Rea❤️🙏

  • @raviadagatla7103
    @raviadagatla7103 4 роки тому

    Excellent Mam....Amazing....Really Helpful

  • @alpandan2456
    @alpandan2456 4 роки тому +2

    Thank you ma'am rea for the tips.😊

  • @annamiedaligdig
    @annamiedaligdig 4 роки тому +1

    This is very helpful ♥️

  • @atuljaiswal2578
    @atuljaiswal2578 4 роки тому +2

    Mam I am from India thanks for this knowledge

  • @enaje.johnpaulcalubayan
    @enaje.johnpaulcalubayan 4 роки тому

    Great content. Will watch part 2 after this one.

    • @ReaNinja
      @ReaNinja  4 роки тому +1

      Glad to know ❤

  • @denniscloud
    @denniscloud Рік тому

    I will have my initial interview this june 23 .. wish me luck

  • @irenj.84
    @irenj.84 Рік тому

    Hi good evening I always watch your video me I know if there is a training center available I want to take the training and learn regarding this type of job

  • @mou_vlogs16
    @mou_vlogs16 3 роки тому

    Very helpful 💯

  • @zysogaming9300
    @zysogaming9300 Рік тому

    Awesome 👍

  • @kidslearningph4254
    @kidslearningph4254 2 роки тому

    This is very helpful

  • @rizzapacer1023
    @rizzapacer1023 3 роки тому +1

    I hope we will pass the interview todat😇

  • @prakashnagaraj2901
    @prakashnagaraj2901 Місяць тому

    How to prepare technical chat support role.???

  • @anton_c8gur
    @anton_c8gur 5 місяців тому

    would it be possible for an part time chat support in teletech?

  • @ericsalon3801
    @ericsalon3801 3 роки тому

    Thank you for the big help god bless always

    • @ReaNinja
      @ReaNinja  3 роки тому +1

      Happy to help :)

  • @3colin1
    @3colin1 3 роки тому +1

    I am very good in writing and reading english. But I always stutter speaking it. Would it affect my application? Or is it better to speak your mother tongue in this type of interview since the job is basically non-voice?

    • @ReaNinja
      @ReaNinja  3 роки тому

      English pa rin po :)

  • @kalabanyt
    @kalabanyt 4 роки тому

    great content rea thank you so much.😊

    • @ReaNinja
      @ReaNinja  4 роки тому

      Thanks for watching!! ❤

  • @kalistanoa
    @kalistanoa 2 роки тому +2

    I just passed my initial interview and assessment! Thank you for your videos 🫶🏼 I'll have my final interview tomorrow. Do you perhaps have any idea about non-voice financial account? I tried searching online for a job description so I can prepare and know what to expect but I can hardly find one. Hoping for your response!

    • @ReaNinja
      @ReaNinja  2 роки тому

      I've only worked for voice financial acct. But I'm guessing the interview will be pretty similar. If you can ask the name of the account/client, it would be best. 😊

    • @arlenegallon1308
      @arlenegallon1308 2 роки тому

      Ask ko lang po kung Anong exam po sa non voice account?

  • @limarompad4687
    @limarompad4687 4 роки тому +3

    good continue this kind of Small talkd cause it help a lots.

  • @varshaahire123
    @varshaahire123 2 роки тому

    Wow what a nice video blogs,☺️☺️☺️

  • @sashikala1508
    @sashikala1508 3 роки тому

    Hi Rea could you please post a video on how to negotiate salary hike during HR round

  • @RandomVideos-ft1dc
    @RandomVideos-ft1dc 3 роки тому

    Tomorrow is my interview for a non-voice BPO company. I'm so nervous. 🙈🙈🙈

  • @aoharuride5402
    @aoharuride5402 4 роки тому +1

    I will have an interview tomorrow :D

  • @davenemesismariano3370
    @davenemesismariano3370 3 роки тому

    thank you so much❤️

  • @swatibhatt2853
    @swatibhatt2853 4 роки тому

    Thank you so much for your video, this is really very helpful.
    Love from India

  • @warrenkarlcatapang1304
    @warrenkarlcatapang1304 Рік тому +2

    Babalikan ko 'to kapag nakapasa ako sa FI ko. Wish me luck huhu. 😊

  • @WenksxZ
    @WenksxZ 3 роки тому +1

    Is the interview non-voice or voice call/video chat/skype? Because I really don't have the needed qualification to speak. I can only type and I am fluent on English only on typing though.

    • @ReaNinja
      @ReaNinja  3 роки тому

      Voice call usually

    • @WenksxZ
      @WenksxZ 3 роки тому

      @@ReaNinja Thank you. I really can't speak but your videos has been very informative for me so, thank you very much. You can also do some videos about jobs without voice interviews.

    • @ReaNinja
      @ReaNinja  3 роки тому

      I'll look into that 😊 happy to know my videos helped. ❤️

  • @gwapo8496
    @gwapo8496 4 дні тому

    I have interview tomorrow i hope i pass thier interview because im not fluent in English 😢

  • @petehahan1827
    @petehahan1827 3 роки тому

    I am willing to apply for nonvoice position but I am not fast at typing. Latest typing speed ko is 32 wpm lang.

  • @lexussteven5575
    @lexussteven5575 4 роки тому +1

    Miss Rhea gumanda ka. Blooming ka promise. May bf na po ba kau?

  • @judithsalgado6070
    @judithsalgado6070 3 роки тому

    Thank you for this

  • @insights8180
    @insights8180 2 роки тому

    Thanks alotttt

  • @raycadudevera3274
    @raycadudevera3274 4 роки тому +1

    im planning to apply for this kind of job po . but im not confident because im not fluent enough . but watching your videos really really help me to boost my confidence . wish to be like you po

    • @ReaNinja
      @ReaNinja  4 роки тому +1

      Go for it! All the best :)

  • @nihanandu3083
    @nihanandu3083 4 роки тому

    Gud evg mam.. I dnt have any lappy or desktop..can I attempt a test from my mobile phone?

  • @sudhakumari6643
    @sudhakumari6643 Рік тому

    I'm searching chat process job.please tell me MNC Company name where interview running 😢

  • @aaronponferrada5812
    @aaronponferrada5812 4 роки тому +5

    I failed :(
    Thanks for knowledge ma'am but I am the problem, i'm not good in speaking english :(

    • @ReaNinja
      @ReaNinja  4 роки тому +8

      You will only get better with practice. Don't give up ❤

    • @charlieandreese4046
      @charlieandreese4046 3 роки тому

      Dont say that, speaking English is a skill that can be improved through practice.

  • @arismoreno8502
    @arismoreno8502 2 роки тому

    Hello po kahit ngayun 2022 ganyan pa din po ba interview for chat support? Kasi po gusto ko mag apply for chat support. Thank you

  • @VanCalapanoOfficial
    @VanCalapanoOfficial 4 роки тому

    Thanks for sharing

  • @mlstph
    @mlstph 4 роки тому

    Hello. Do you know any BPO Company that is hiring email support home based right now?

  • @harikrishnashabu3547
    @harikrishnashabu3547 4 роки тому +1

    From where can I apply for chat process jobs

  • @JanangLicious
    @JanangLicious 3 роки тому

    How long did it take for you to get hired from your chat interview?

  • @sachicoko
    @sachicoko 2 роки тому

    Is there a mock call during the application process for non-voice po?

    • @ReaNinja
      @ReaNinja  2 роки тому

      None usually. If there is, possibly just to test you in case there's a need to transfer you in the future.

  • @theworkfromhomeworld1033
    @theworkfromhomeworld1033 4 роки тому

    Entrepreneurs need lots of agents

  • @AkshayBuddy5
    @AkshayBuddy5 3 роки тому

    Thabks Rea

  • @sheenalumba2242
    @sheenalumba2242 3 роки тому +3

    Hi! I passed my interview for Chat Support and my interviewer told me to prepare for Mock Call as it will be the final interview.
    Is it supposed to be in chat since I was endorsed on Chat Support? Or still through call even though I will work as non voice?
    I forgot to ask my interviewer about it. 🙈

    • @ReaNinja
      @ReaNinja  3 роки тому +1

      Only your recruiter knows what the actual next step is

  • @jenzendearest4787
    @jenzendearest4787 3 роки тому

    Pano po mag apply as nonvoice?

  • @muazkhan7010
    @muazkhan7010 3 роки тому

    Nice

  • @irenejoyalo5985
    @irenejoyalo5985 3 роки тому

    hi po any idea and tips po sa mock chat?

    • @ReaNinja
      @ReaNinja  3 роки тому

      May related video ako nyan. Paki check nalang sa Non Voice playlist

  • @mariellespatoknegosyo_free2064
    @mariellespatoknegosyo_free2064 4 роки тому +1

    Hi miss Rea! I loved to try this job Non chat support but am i acceptable even if i have a disability regarding in speaking? (I have a cleft lip and palete) though Im good in handling customers coz i am currently an online seller and i have my skills in managing and organizing. Is there any chance? Please i need your advice miss rea. Thank you💗

    • @ReaNinja
      @ReaNinja  4 роки тому

      Yes! Go ahead and apply. Of course you have a chance. ,😊

  • @nomnomnom9415
    @nomnomnom9415 4 роки тому +1

    Kapag chat support po ba may script kayo copy/paste lang?
    How does it work? Ka chat nyo ang customer hanggang maresolve ang issue? Kasi pansin ko parang they don't stick to one customer lang, per customer 1 reply then move on to another customer. Then if you have follow up question pa, another agent will be the one to reply to you na.
    Like with Air Asia sa Twitter. Message nyo sila, then an agent will reply. Agad mo nabasa ang message nila, but when you ask another question, wala nang sumasagot. Then madalas the following day or minsan days, tsaka may ibang agent ulit ang sasagot sa 2nd question mo.

    • @ReaNinja
      @ReaNinja  4 роки тому +1

      Usually may bots ang chat support that will auto-reply once and then pag may follow up question na, dun na walang magrereply. Pero ang ibang companies, may human reps talaga sila. May guide scripts naman but syempre sa ibang tanong, kaw na gagawa ng sariling mong script.

  • @jayveerivera7357
    @jayveerivera7357 4 роки тому

    Can you make a list of good bpo companies for begginers to apply for? Im planning to apply for one soon and that will be a big help. Thanks and god bless! 😊

  • @bikerist1602
    @bikerist1602 4 роки тому

    What is the difference between Call Center and Technical Support??
    Pls answer Ate Rea...because I am being confused in both of them.😢

    • @ReaNinja
      @ReaNinja  4 роки тому +1

      Call center is the place where you take calls. Tech support is what you do for your customers.

    • @bikerist1602
      @bikerist1602 4 роки тому +1

      @@ReaNinja what job is Technical Support to do for the customer Ate Rea?? Like what?

    • @bikerist1602
      @bikerist1602 4 роки тому

      @@ReaNinja Please answer my recent question please thanks!

  • @naomifaithdelacruzm.7320
    @naomifaithdelacruzm.7320 3 роки тому

    May interview po ako today sana po makapasa hehe

  • @SakshiShukla2711
    @SakshiShukla2711 4 роки тому

    Rea, I left my previous job because of medical reasons.I was suffering from malaria. How to tell that in my upcoming interview.Please response asap.Today I have my interview lined up

    • @ReaNinja
      @ReaNinja  4 роки тому

      Just say it as it is. No need to overthink it. :)

  • @marchiavez6382
    @marchiavez6382 4 роки тому +2

    Magkano po ba usually sinasahod ng mga non-voice account?

    • @lopezjeric1558
      @lopezjeric1558 3 роки тому

      8k

    • @marchiavez6382
      @marchiavez6382 3 роки тому

      ah per cut off. bali 16 per month

    • @jenzendearest4787
      @jenzendearest4787 3 роки тому

      Pano po mag apply as non voice. May ccheckan ka po ba na box or sasabihin mo po sa nag iinterview

  • @loydsevilla146
    @loydsevilla146 3 роки тому

    hi! you' re video is great. i have a quesiton po. what are the skills needed as a email support, chat support if you want to work in the
    philippine companies in a work from home setup. are microsoft word and powerpoint enough? how about microsoft excel di po kasi ako magaling sa excel eh.? thanks.

  • @angelikakabigting2615
    @angelikakabigting2615 4 роки тому +1

    💓

  • @marinaquiroz7170
    @marinaquiroz7170 4 роки тому

    ♥️

  • @sateeshwalaki5694
    @sateeshwalaki5694 4 роки тому

    Is there any non voice chat process jobs are there in Dubai ? Revert back please

    • @ReaNinja
      @ReaNinja  4 роки тому

      I believe so. 😊

    • @sateeshwalaki5694
      @sateeshwalaki5694 4 роки тому

      @@ReaNinja please explain about the job description

  • @owelowel2537
    @owelowel2537 4 роки тому

    first comment haha