thanks a lot for providing us with this invaluable tips! I've just started training to be a customer service agent for an e-commerce! I have totally 0 experience in this job so watching your video helps me alot to understand the job descriptions that I'm about to be working on! ❤❤
Saying "I'm sorry" or "I apologize" conveys incompetence. There are many methods to apologize without using those aforementioned words. They leave a negative connotation. Instead focus more on the solution and the overall positive aspect. As Director of Customer Experience our CSAT rating is 98.7% on average. Good luck.
Literally helpfull from tomorrow I will have to handle customer on web chat and i had no idea how to gives opening to customer and describe the according to customer problem. It would be really helpfull for me
Just got accepted at Concentrix and will start next week, this video is really helpful. Thank you.
Hi can I ask Uu a question?
Bro.
where are you from ? Colombia?
How was your process with concentrix and manage customers?
I also got accepted and will start live chat next week , So nervouse
I am a training manager at concentrix. Good to know that people are excited to do the job😊
Excellent Tips Vs. Customer Service
Very precious content for the customers support
So many good things here to learn. Thank you very much!😊
That was brilliant folks! Really helped me a lot!
This is so insightful! SUBSCRIBED!
Same.
This video helped more than you can imagine, Thank you
thanks a lot for providing us with this invaluable tips! I've just started training to be a customer service agent for an e-commerce! I have totally 0 experience in this job so watching your video helps me alot to understand the job descriptions that I'm about to be working on! ❤❤
Hi, please could you tell me the company you got the job with, I've been looking for a customer service job for 2 years now. Please help
So helpful. Thank you
Thanks for sharing, it's very useful in my current job.
It's so useful, thank you for sharing!
Thank you, very useful!
This is perfect!
So Excellent , I appreciate your tips.
Very helpful tips.
Thanks for your important information
great tips thank you
Thank you,this video is very helpful
Saying "I'm sorry" or "I apologize" conveys incompetence. There are many methods to apologize without using those aforementioned words. They leave a negative connotation. Instead focus more on the solution and the overall positive aspect. As Director of Customer Experience our CSAT rating is 98.7% on average. Good luck.
Thanks for this video.
Thank you
Amazing tips
Thank you🙏
Well crafted. 👌
Amazing
Very much useful for me ❤
Is this video enough to start a customer service role?
Amazing.
Great content thanks
Nice very important to know
കൊള്ളാം അടിപൊളി
Super vedeos
Super commant
Very helpful
❤
Superb
Quite informative,thanks
👌
zero dislikes
Right
Fuk who did
Gud service
Thank
can we request a PDF file for this? Thank you in advance 🙏🏼
Interesting
👍👌👌👍
Hey guy's how do we write the resume when we apply for online live chat customer support?
IS IT POSSIBLE TO GET THIS AS A SCRIPT OR ON PAPER
Literally helpfull from tomorrow I will have to handle customer on web chat and i had no idea how to gives opening to customer and describe the according to customer problem. It would be really helpfull for me
Done
This link is not open
You always say I'm sorry in your statements but it's not allowed in our company 😞
Des behaliy
Ineed to block Amazon massage
Iam sorry Iam not interested this business
so good🎉🎉🎉🎉🎉
👌
👌
My TV guide has been coming late I have paid it has not come this week
👌
Great video.