Norse Atlantic Airways, Premium Cabin Review, London to New York - Business Traveller
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- Опубліковано 8 лют 2025
- Norse Atlantic Airways B787-9 Premium Class. This was the inaugural flight of Norse from London Gatwick to New York JFK on August 12, 2022. The route is served by a B787-9 which has 338 seats configured in two classes with 282 economy passengers and 56 premium economy.. The 56 Premium seats are in eight rows of 2-3-2 at the front of the aircraft. The configuration is 2-3-2 (AC -DEF GJ). These are comfortable armchair-type seats, The seat has a pitch of 43 inches and 12 inches of recline (the B787s have 46 inches in Premium) and has a utilitarian grey leather covering with antimacassars with the Norse logo on them.
When you buy your ticket, you’ll find (as with many low-cost carriers) that there are various ways of spending more than the headline fare. Seat selection seems to cost between £30 and £75, depending on the seat (window seats are more expensive). The system also says that all the seats are ‘extra legroom’, which might make you feel better about paying to select them, but isn’t true for most of them unless it means extra compared to the legroom in economy. If you buy a Premium Plus ticket, then seat selection is included.
Bear in mind also that if any Premium seats are unsold, just before take-off, economy passengers are invited to pay for an upgrade, so even if the doors shut and the seat next to you is vacant, it may not remain that way.
Business Traveller Review
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Transcript:
Hello, Tom Otley here, editor of Business Traveller. Welcome to the latest of our flight reviews. Today we're on the new Norse service between the London Gatwick and New York JFK. The cabin on this B787-9 has a total of 338 seats, and that's 282 in economy and 56 in their premium cabin. The premium economy cabin, where I am for this flight, is in a 232 configuration, and that's set up as AC, DEF, and GJ. So if you want a window seat, you're going for either the A seat, or the J seat. And bear in mind, most of these seats are similar, obviously the front row, you are gonna get more leg room, and weirdly enough, row five has a slightly impaired view, there's not a window there, and of course that might suit you but it's something to bear in mind if you're hoping to look out of the window during the journey. The seat's very comfortable, it's got a gray leather exterior but it's got a seat pitch of 43 inches, and 12 inches of recline for when you want to go to sleep. It's possible to recline the seat without causing too much disruption to the person behind, but really, you would wait until they'd had their meal and done some work, and then pretty much everyone reclines their seats together. And you can tell when that's gonna happen, because between the meal services say, on the way to New York, there's a period in the middle of the flight when people tend to watch the in flight entertainment and just relax. So just demonstrating the in-flight entertainment, which comes out like this, mine's a squeaky one, and there's a control down here as well. The in-flight entertainment system is a good one. The choice is to get information on the flight, to watch TV, movies, there's also the chance to plug in phone through a USB and you can plug in the headphones via the jack. The headphones or earphones, really earbuds, cost if you are in economy, but they're distributed for free or as part of the fare in premium economy. As part of the premium economy experience, you are given a blanket and also some earbuds, which plug into the IFE system. You'll also be offered a drink on arrival, once you get on the plane and that's a soft drink, it's either apple juice, orange juice or water. And then after takeoff there's a drinks service, and that's when you have the choice of alcohol or non-alcohol. There's no sparkling wine, but there is red wine, white wine, beer, soft drinks, and also no-alcohol beer, and a load of different fruit juices. As far as the food is concerned, you get a main meal choice of either, on this flight, chicken and rice and vegetable, or salmon with potato mash and spinach. I didn't have either of those because I pre-ordered a special meal. And my vegan choice was Asian noodles and tofu. That was very tasty. From the people I spoke to across the aisle who'd had both the chicken and the salmon, they said the salmon was the one to go with, so that's salmon with potato mash and spinach, that's the meal choice for this flight. If you want to have more drinks, you get one drink before the meal, you get a second one with that main meal, and then a third one with the final meal. But if you want to drink in between, either soft drinks or alcohol, they are for sale. Wines are about $9 to 11.50, although if you want some champagne, that's 13.50, and beers are around $7, the beers are Carlsberg. There's also an India Pale Ale for $8. So we've got the table here, it's as you'd expect, under the arm...
I can't understand the people complaining about this. For what you're paying, this product looks perfectly adequate. This is certainly an airline that I'll look to fly at some point in the future at the very least for the experience
Especially when you’re a frequent transatlantic flyer who pays out of pocket for your flights (not company paid). I have paid $2000 for economy on delta, United, and American. The recline and footrest for 1/4 the price… count me in! I just hope they don’t tank like Norwegian long-haul did… 😅
I am checking out the seats because I don't wanna sit on the a brick seat for a 10 hours flight.
Yes it’s a good product FOR the price. True lie flat business seats often cost 3x more
Agreed to many wingers out their
The fact that the in-flight entertainment is in your seat arm and not on the seat is front of you is a very good sign!
Thank you so much for doing this review. As someone who is considering flying premium with them next year this was really handy as I had no idea what to expect but this looks great. Thanks again, well recorded, clear sound and most of all, informative!
A good, objective review unlike some who are more about promoting themselves
I used to fly with Norwegian for vacations in Europe. Now I have been flying with Norse since they started their long-haul services to Europe. In my opinion and personal experience flying with them, has been a wonderful experience. Staff are great and very friendly, drinks and entertainment services are just perfect. Food, amenities, cleanliness of aircraft, etc. it's all super. What I like the most is the price of the tickets to go across the pond. It makes it really affordable for people that would like to visit Europe. The difference in the ticket prices when you compare it to other airlines it's just jaw dropping. I really love to fly with Norse, I can't wait to be on board again for my vacations this coming fall 2023 on my way from LAX to Oslo, visit several European countries and then back again from Oslo to LAX and back to work until the next fall, all this, thanks to "Affordable Norse Atlantic Airways".
I've watched several reviews of this new airline and its seating. This is the best.
This was the review i was looking for, 100%. Thank you!! So well done!
Thank you for sharing this trip. The seats look really nice. And the food looks good.😊
What an informative review. Thank you so much.
This was a great review. Thank you. I’ve booked my trip to the US with them premium class.
Im going to give them a go next month. As a frequent transatlantic flyer who pays out-of-pocket for my flights (not company paid). I have, on more than one occasion paid $2000 for economy on delta, United, and American. The recline and footrest for 1/4 the price… count me in! I just hope they don’t tank like Norwegian long-haul did… 😅
that was my thinking too
How did it go?
@@vidadanger went delta 😅 I was able to get premium economy for decent deal. But I think I will give them a go next month! Will keep you updated! x
Great to see you back. Long hiatus
The best review video on this airline's premium economy class flight !! 👍👍You showed the foot rest really thoroughly & a preordered vegan dish was very helpful !! 🙏💜🥁🐉🎤🎶✈️💞
I'm convinced I've been paying too much on American and British Airways Premium Economy... Very nice review!
I flew Norse LGW down to JFK just the best and the rate is unbeatable 😊
how much u paid ?
@@burneraccgoneroggue3 Rates for tickets range from 130 to 200 GBP On economy from Heathrow to JFK And 300 - 500 ish from Heathrow to JFK For one ways
The service desk at Gatwick is terrible. Tried to check into the premium economy desk and the lady sitting there said she was on her break and to "go to the economy line as there are plenty of people who can check you in." - first of all I've never heard any airline force business (or business equivalent) passengers who are paying a hefty premium price to "go in the economy line because there are plenty of people who can help you" - is that really how Norse employees are trained? People are paying much higher prices for your salary and you expect them to downgrade their service because you're on your break? It was laughable really. So I walk over to the economy section and again there are people sitting behind each desk so I basically have to ask each one of them if they can check me in and they each pass me on to the next person and start LAUGHING at me as I walk down the line. Then some lady comes up to me and asks why I'm not lining up to check in - I tell her half the people are on their break and I have no idea what is going on. Tell these people to go somewhere else if they are on their break and not sit behind every desk because no one knows who is available to help. Also tell them not to laugh at customers. These people are all children. Never again.
Cheers, great review
I've go this cabin booked return JFK - Rome in July. No problem with the Norse Premium at all, its a great value product and ive flown the cabin before under its prior incarnation. I'm more worried about Norse and whether it will still be around in 6 months or if it will go the way of Norwegian and many a carrier trying to compete on the Transatlantic routes.
Lord…those meals look DIRE.
Great review, thank you :)
that was a very informative concise review considering the cost versus even economy on AA its a deal
thanks for the video
Happy travels to you too
I saw on their website an economy fare for $128 from LAX to Paris (tax included). If you can travel with only the clothes on your back and can go without food service, it's possible to fly dirt cheap over the Atlantic.
I will be flying to London tomorrow in premium section 😊
I priced up premium flying to MCO in September and Norse was more then British airways for the same dates!
If you are taking a long flight overnight and looking to sleep, would you recommend the first row/bulkhead seats in premium economy or one of the other rows? What's the tradeoff between extra legroom vs noise from being close to the bathrooms & crew? The legroom in the front row didn't look all that big but it's hard to tell
Fantastic. Thank you
The full review is here
www.businesstraveller.com/tried-and-tested/flight-review-norse-b787-9-premium-class/
And it is there you will find details of extra charges (for seat selection, for instance).
Note also that the flight prices have changed - risen - considerably since the time of this review.
The least expensive return ticket we can find before the end of October 2022 is £725.
New flights (November 2022 onwards) are not yet for sale, though I believe these will go on for sale from £611 return.
Can the seats right at the back of premium recline?
I was very interested in flying with norse to the US next year. Now I know there is no online check in and bag drop I'll probably not bother
Norse Atlantic Airways ❤❤❤
What you can potentially get looks good. What you actually get is something else.
We have just had to book a separate flight to Barbados with Virgin because Norse kept changing the times and the date.
Norse has cost us thousands of pounds and now, I can see them reading my questions to them but they do not respond.
Are the Bluetooth connection?
Thank you for a most informative video. I am thinking of flying this from JFK to CDG or LGW in spring. $422 one way is today's rate. Jan 3, 2023 price check. Seems very affordable for what you get. I just need a good recline to sleep, ever, nothing fancy as I don't care for entertainment nor food/drinks. The only thing I ever care about is reclining and sleeping. yet some people seem offended by people reclining and sleeping, when in front of you. That is what I pay for!
Though your well within on your rights to recline your seat and the seat in the video does have more legroom for the person behind, but it’s really a terrible experience for the person sitting behind someone that reclines their seat especially on long haul flights that can be 10hrs+ etc. personally I would like airlines limit the amount of recline drastically on Economy class seats and if people want to sleep the entire flight travel on an airline that offers a proper first class or business class service where the seat folds down into a bed.
Reclining seems great...but what about the person in back of you...not so much.
July 18- 31. RT NYC -> Rome. Don't mind roughing it too much on first part of my trip to Italy (shorter) but would like more comfort on flight back to NYC (longer flight)....want to save some $$ overall. What would you recommend? is there a major difference in the economy Classic and Premium Light? And between Premium light and Premium Classic. I am 6'2'. we are party of 5 adults, 4 shorter than me, and 2 teenagers. Ultimately going to Catania, Sicily, 10 days, in between flights from NYC FCO and FCO to NYC. First time looking into NORSE AIR. Europe is ridiculously expensive this year!! Thanks for you input / help
The seat pitch will serve you better in premium economy being so tall. I believe it’s 5” more than economy classic.
Prices have been increased now 😢
No longer 460-480 , its 600 now even if booked 3 months in advance
So? Business class in any other airline transatlantic flight is $5k +
I am flying premium economy JFK-LGW for $378 in December.
How was it? I'd like to know if you reclined without protestations from person behind you; and likewise if someone in front of you reclined while you declined to recline.
@@NewCastleIndiana you should buy a recliner seat like at the back in the corner or smt bc then u can recline and not hit anyone bc its a wall behind u
So it’s exactly the same aircraft, seats and layout as the old Norwegian Airlines?
Yes.
Yes , they just changed the livery 😊
I wonder if the back row of premium reclines like that at if there’s a wall that stops you.
It’s like a Norwegian… a lot unpleasant surprises, including a crew, who just went for a break, they didn’t pay enough
I still wouldn't go on it. This is not business class!! Its premium economy - I just did a comparison with BA and Virgin Premium - These are both much cheaper BA at £980 and Virgin at £1,100. Norse was £1,400 - random same dates in June. And you can rely on the fact that BA and Virgin will still be operating in 6 months!
And they fly direct from London to Fort Lauderdale so great if cruising out of Port Everglades. Save £100 return Uber charge from the port to MIA!
Flew Norse Atlantic from JFK Terminal 7 to London Gatwick on Friday November 3rd 2023. Booked my self and son via the web. Bought the add on of lounge access before my flight, not cheap. Delighted to discover that the Terminal 7 airport lounge does NOT accept bookings from Norse and you have to pay $65 at the door to access the lounge. I complained to the gate staff, and they knew about this. So delighted to have been defrauded by Norse Atlantic Airways taking cash from me to book something their staff knew was impossible. From what the airport lounge staff said, this is a regular occurance.
So I'm spreading the love by leaving this comment in as many Norse videos that I can find.
Can I do a layover in Oslo at no extra charge?
For a business traveler it all looks a lidl.
Go BA and have the bed.
leg room looks good.
looks pretty standard
It would be nice to know if the IFE is useable when the person in front is fully reclined. Thank for the review.
Good question! It is, but if you were in the window seat you'd have to put it away to get out of your seat.
It is useable.
Round trip for $1500-1900 in premium economy. Price isn’t that competitive compared to other airline’s similar premium economy product.
Don’t think they’ll do very well.
Similar to French Bee
מאוד יפה
What's the average price ticket for a Premium seat?
$750-950 one way, so 1500-1900 round trip. This is about the same price as major airlines’ similar premium economy product.
Reclining seats should be banned! Nothing worst than someone in front of you putting there seat back!
Just a pity that the TV is in the seat arm. this reduces width which is always too little in almost all airlines. Please put the tv in the seat in front and allow the customer to use the width.
This is a premium seat configuration 2-3-2- Unless you are realy fat, it is enough for "normal" overveight persones. In Economy with 3-3-3 I Agree with you.
Thx for the video. Now I know I don't fly with norse. I prefer real business class and I stay at British, France or Lufthansa
Can I bring my own meal?
Of course you can bring your own food, there is no aviation law states otherwise and if you had issues such as diabetes or allergies. Just not allowed your own alcohol, so if you don’t mind not boozing for a few hours you’ll be OK
premium they say hmmm
$422. what better value is there for good recline? I am asking because I would like to know. Thanks in advance.
Yeah looks shocking
Ryanair
Frankly looks rubbish. Also the food and drink prices are extortionate and they depend on this auxiliary revenue. I will definitely avoid. Passengers should definitely make up their own food for this flight.
Everything about this flight looked horrible. Thanks for the review
From MIA to London $ 3218.00 Prem. economy r/t for 2 for October travel. Lounge in Gatwick included, extra tapas serving included.