The High Cost of E-bikes: Cedric Sylvestre Explains | Michael Blast CEO

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  • Опубліковано 8 лис 2024

КОМЕНТАРІ • 9

  • @panpieklo
    @panpieklo 12 днів тому +1

    The first e-bike I bought was a Michael Blast Greaser in blue, and I absolutely love it. I use it for commuting to work, and it’s been fantastic. I was so impressed with it that I decided to get a second one-a limited edition SW3 in matte black. I customized it with beautiful cream tires from Ruff Cycles, a 17.4Ah 48V battery, and an excellent 750W Bafang motor. It was perfect, and I absolutely loved that bike.
    However, from the start, I encountered an issue with the black bike. There was a problem with the front fork, and the motor would start jerking when the battery dropped to 30%. At that point, I couldn’t use the PAS system or the throttle. Since I needed to cover a certain distance for my work commute, I couldn’t make it work by charging it before it dropped to 30%. I reached out to the seller for assistance, and Cedric-a great guy-sent me a new controller for the bike, but unfortunately, it didn’t solve the problem.
    I ended up sending the bike back to the seller in the UK for a warranty repair in May 2024. Unfortunately, my bike has still not returned from the repair. To this day, I don’t know what caused the issue when the battery dropped to 30%. The situation between me and the UK-based seller, who was an official Michael Blast dealer, escalated to a court case. As of now, I still don’t have the bike or my money back, which has been a disappointing experience overall.
    I’m still happy with my blue Greaser, but the black bike was special to me-it had the perfect specs and was a limited edition. I’m currently waiting for the court’s decision on whether I’ll get a refund or the bike returned.
    btw. I was so pleased with my first MB Greaser that, before deciding to buy the limited version of the Greaser SW3 bike, I purchased a Michael Blast Slim bike for my father. Although this model is no longer available, it’s a great bike that suits him perfectly, and he’s still very happy with it. You could say that my experience with MB bikes has been significant to me. Unfortunately, the experience with the SW3 model has somewhat tarnished this impression. I understand that it’s not the brand’s fault, but I did expect MB to facilitate communication with the dealer who was supposed to repair my bike, as they were an official MB dealer. Cedric was personally involved in my interactions with both the seller and me, so I thought the brand would take more initiative in resolving the issue.
    Serdecznie pozdrowienia ! :)

    • @BK42Cycles
      @BK42Cycles  12 днів тому +1

      Thanks for sharing, brother. The situation with your second bike sounds really rough, and I’m truly sorry to hear it! From the short contact I had with Mr. Cedric, he genuinely cares about his bikes and customers. Replacing the controller, motor, and display would definitely solve the issue once and for all and save you the hassle. Hope you get it all sorted soon!

    • @panpieklo
      @panpieklo 12 днів тому

      @@BK42Cycles I think there’s no chance of getting my bike back in full working order. It’s been 7 months since I sent it for repairs, and now the store seems to have closed down. The battery and controller were replaced with brand-new ones, but the problem persisted, so the only conclusion I could draw was that the motor was at fault. I really hope that what Cedric mentioned about good places for servicing and diagnostics will work in the future with their upcoming bike models because I’m living proof that it has failed. I’m left without a bike and without money. I hope the court will at least grant me the right to get my money back from the dealer, but whether I’ll actually manage to recover it, and when, is another story :)

  • @lloanna
    @lloanna 21 день тому +1

    Very interesting interview

  • @rogerstafford-wakeinc.2088
    @rogerstafford-wakeinc.2088 20 днів тому

    Nice interview. Thanks for the information. I want to put a 2 stroke engine on that frame in the background!!😂😅😊

    • @BK42Cycles
      @BK42Cycles  20 днів тому +1

      Go for it! heheh Thanks mate

  • @chasharper
    @chasharper 19 днів тому +1

    Very nice interview and great questions today. 👍 13 Have a Fun Weekend! 💻🖱 👋😀

    • @BK42Cycles
      @BK42Cycles  18 днів тому

      Thank you! You too, Chas!