XP-Pen stylus issues and how we fixed them
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- Опубліковано 8 тра 2020
- Recently we got hold of a few XP-Pen/Ugee devices, but unfortunately one of them is not functioning properly. To be precise, it's the 'PA2' pen that came with an Artist 12 Pro pen display that exhibited the issues, as when we switch to using a 'PA1' pen on the same Artist 12 Pro, all is working fine (except for the well-known no-tilt-reading-near-screen-edge issue). The issues were 1. giving full pressure when not touching, 2. toggling eraser on its own, 3. completely not working near screen edges. At times, there were also ghost clicks on the Windows desktop (i.e. not due to pressure reading) but we didn't film it. Anyway, we somehow got these fixed. See how we did it in this video. At a point during the tuning, we had the pressure reading wrapping around its range, but we didn't film it. This is similar to some pressure errors people are showing on XP-Pen forums.
Note: 1. I removed the outer rim around the buttons (at 1:20) by pushing the long sides inward with your fingernail to unlatch it. 2. There's some red glue in the tip cone part (1:13). Just grip it firm and unscrew it. The right direction: ｗhen the tip is pointing towards you, turn the half-cone part anti-clockwise to unscrew it. 3. If you have a tiny flat screw driver that fits, you just need to remove the sleeve, reveal the tuner and tune it, without disassembling further.
Dunno man, i just dropped it again and it fixed itself
man idk if this was ironic but it legitimately worked for me. thanks
Lol that work
Lmao this worked for me
Meet the engineer
IT WORKS LMAAOOOO
You do NOT need to disassemble the pen to access the potentiometer. With a jewelers 1.4mm flathead screwdriver, you can simply pop off the side button and access the pot directly through the opening in the side of the pen. You don't even need to remove the plastic carriage to remove the button, though it might lift out slightly. Just gently pull the rubber back from the side of the button, wiggle the screwdriver in from the side, and lever out the toggle button -- it's only held in by friction. You'll see three holes. The top and bottom are the buttons, the middle is the potentiometer.
Thank you so much for this advice. I really didn't want to disassemble the whole pen to fix it, as i was having just the pressure issue. I grabbed a phone repair kit I had lying around, popped out those buttons and tuned the little dial. Tested it, and the problem was gone. Popped the buttons back in and it was good to go -- maybe 5 minute repair.
if there is an illustration of this I would love to see it. though I will do the best with the description. thank you
An update: I overcame my reluctance, and found what you spoke of, the end result is currently working beautifully. Thanks again for this.
@@genesisdos1968 That's great! I'm glad it worked for you. Sometimes if you drop or otherwise bang the pen, it can drift out of calibration. My son has had to tweak his a few times, so keep the screwdriver handy.
Thanks man! That totally worked, and I didnt have to take apart the pen. Brilliant! Cheers mate.
Thank you so much. I was going crazy because of the issue where the pen went full pressure before even touching the tablet.
Drawing was just not fun anymore until i stumbled upon your video. You have really helped me and i want you to know that this is really appreciated.
I don't understand what they did to fix it, can you please explain?
@@UltraHeart6560 This little pink thing you see at 1:50 is the tuner. you have to move it like a screw to adjust your pen.
If you accidentally dropped your pen from the table it might have happened that the tuner moved in one direction and now your pen isn't correctly adjusted.
I advise you to try moving it in either direction and then always check on your tablet if your pen now seems to work better or worse until you get a result you can work with.
Reading more online, looks like such issues are common if you ever drop your pen. That tuner inside is a variable resistor or something, and it seems dropping the pen shakes the variable a bit and thus the issues. That also explains why manual tuning could fix it.
Too late, I already snapped the damn thing in half
@@jamesklark6562 wouldn't you need to do that in the first place in order to fix the issue?
@@wertyuser798 no
I think i mustve dropped my pen too much. Twisting the thingy inside fixes it for about a session then it returns to skipping lines again. Been thinking about asking for a replacement pen. Potentially a software issue too tho.
I didn't even drop it, got it 2 days ago and I have the issue with maximum sense when I don't touch the tablet
You are a lifesaver I cannot stress enough how much trouble I was having over this problem with absolutely no fixes on the internet and this absolutely worked I feel like crying. I used the same method for the pen from the Artist 15.6 Pro and it completely fixed the issues I was having.
anddddddddd it fixed my pen 😭😭was gonna order a new one and you just saved me 30 bucks, cheers!
You're welcome! Share my videos if you like digital watercolor. Our Expresii beats Adobe and Corel for the watercolor simulation technology. :)
@@ExpresiiPaint hi thank you so much, I literally want to cry cos I thought I wouldnt be able to fix it but then I found ur vid and it worked thank you!!!
@@maddison3029 Check out our watercolor tech too. You'll be impressed. :)
THANK YOU SO SO MUCHHHHH, i was so upset and at the verge of crying because i only got my drawing tab a week ago from my b day but you save me a lot, it only took me like 3 bucks to convince my brother to follow your vid and fix it because i don't have confidence my self, but without your vid it probably cost me much more to buy again. THANK YOU for sharing your knowledge about this to solve our problems i hope you have a great day!!!!!!!!
You're welcome! Check out our other videos showing state-of-the-art watercolor paint app too :)
I have been looking for a fix like this for literal MONTHS thank you very much i will definitely try this
This helped out so much! I dropped my pen with just 3 days of inktober left and I would've been upset if I couldn't fix this problem in time
Thank you - I've been avoiding using my pen because it kept switching to the eraser and more recently writing when not touching the screen. I managed to pop the side button off and access the screw without disassembling the pen as mentioned below and it works SO much better :D
Thanks a bunch! thanks to your guidance I've fixed the pen! a little side note: not sure if it is a different version of the pen, but on mine, the first ring of plastic you remove from the tip of the pen was not coming off; instead, I've lifted the rubber cover from the back, unscrewed the little screw, removed the bottom of the pen and from that point I've followed your steps. Thanks again for your guidance!! Cheers! Tita
I have been looking for this fix for SO long. My pen was leaving weird, full-pressure dots at the beginning and end of strokes and adjusting the tuner seems to have eliminated the issue completely. THANK YOU.
Please like, share and subscribe to our channel. We had some state-of-the-art digital watercolor tech to offer. :)
Im having the exact same problem, but I can unscrew the top LOL.
Thank you! Tweaking that little trimpot did the trick. My pen's working better than it has since I got it. No more mysterious full pressure ghost hits or registering a mark before I've touched my pen to the screen. = )
Made the investment and had almost no money, I did not have warranty so I really thank you from the bottom of my heart. I wish you and your loved ones the best. Regards from El Salvador
Thank you and the comments so much for the solution, for a week i thought i was going crazy at first, then i tried to disable some buttons because i thought they were pressing themselves and going to max pressure, but after watching this video and like an hour of tinkering with the pen the problem was fixed! I'm so happy i didn't have to end up buying a new replacement, bought this tablet just a few months ago and i was worried I had bought a defective product...
Had to use a small kitchen knife to open the insanely small screw and turn the meter very carefully
Glad it helped!
thank you so so much! omg I've been having random dots and no pressure for ages until I found this video finally and it worked wonders
I took a 3 month break from drawing for pleasure because of this issue, drawing was no longer pleasant. Today I wanted to draw again but the pressure issue and the eraser changing was still happening... Then I found your video AND THE ISSUE IS GONE. THANK YOU A LOT.
This thing works!
Attention is not necessary to unscrew everything. By removing the buttons, we get access to the rheostat. You can turn it with a flat screwdriver (size s1).
I was ready to yeet my tablet pen and googled my issue. Thank gods I checked this video. Thank you so much for making this and saving me, and everyone else who has had these issues from having to buy new pens!
Thanks 😊 I'm going to try this when I get home. I'm pretty sure I've dropped my pen enough times for this to be the cause of my pen pressure issues.
My god I've been tweeking the rubber covering for two years now thinking it was the cause. Every now and then it would be get fixed,but always finicky. Thank you kind sir
Thank you so much! My pen started having 2 of these issues last week and it was really irritating. Wouldve had to spend lots of money for a replacement if not for you video. Somehow my dad and I managed to figure out how to fix it with your help tho we have no idea what we did but hey it works!
You're welcome!
Had the pressure problem, once I disassembled the pen and took off the small parts it magically fixed without me having to tune it, this video was super helpful
One more happy viewer with a working stylus. Thank you!
absolute legend
I was going to have to return a second tablet to amazon otherwise
you are a saint, thank you so much, i thought i had to buy a new pen but that fixed it! thanks again!
Thank you for this video!!! What a blessing! My work is backed up to 3 days total now all because of these damn errors ;_;
Will try to do this tonight and see if it's fixed.
A bit fiddly but it helped me fixing my issues as well! Thank you so much!
Holy shit, I was waiting for so long for my tablet to come and when I was having this problem I thought I was going to have to wait another week until I got a replacement pen. I managed to adjust the screw with a teeny tiny flathead screwdriver and just kept nudging it until I got it to move. Then I moved it more and more until my problem disappeared! Thanks!
This video helped me fix my pen issues, thank you so much!!
I will say right now that I just went in and turned the little knob the TINIEST bit and the problem is completely gone. (I had the pressure problem in Chapter 1 of this video). It's insane of how easy it was to fix. I thought I was going to have to buy a new tablet.
Thanks for this video!
I thought my tablet was junk, it would constantly stop working on hovering. Turning the screw clockwise made it work as it is intended and my tablet is useful again!! Thank you!
Ive been having the first problem for months- thank you thank you THANK YOU!!!!!!! you dont understand how much i needed this!!! I had bought another pen but the same issue was happening- I thought i had wasted my money- Thank you!
How ?
@@ashar0191 I thought I bought a faulty pen and would have to buy another!
Thank you for this, I actually had the opposite problem, it needed a lot of pressure for the tablet to detect the stroke, and I was beginning to think it was a screen/tablet problem, thankfully it was just the pen and also really simple to solve.
Glad it helped. If you like watercolor pls check out our software Expresii too. 😄
Hi i have an xppen artist 12 pro pen, I have no idea what happened but the tip of the pen is literally gone. Idk what to do or where to get a new one.
I'm in college and was about to spend $200 on a new drawing tablet over this ;-;
You are the ONLY person who had a solution that worked, I've spent hours on this omg
Everyone was saying it was a tablet problem
this is the best specific problem solution ever, thank you
THANK YOU! i had an issue with my pen where it would constantly report 700 of pressure, and turning the thing did actually help a lot, even if it still sometimes does a press on its own!
i was almost ready to resell the tablet as an osu-only thing, but this made me keep it! thank you!
Thank you! While i did know this is how you check the pen, i completely forgot i could use the drivers to check my pressure and see at what point i should adjust.
wtf this actually worked like a charm, tysm for the video!
THIS is the trick i needed to get this working the right way! thanks a LOT!!!!!
Glad it helped!
Oh my! 😭❤️❤️❤️ thank you so much !!! I was getting crazy because of this problem . Thank you for your help !! God bless you always ✨😭❤️
thanks so much! my pen was broken, it went full pressure before i touched the pad, this helps so much! reccomended!
That actually fixed my problem! Thank you
Thanks for letting us know! Glad it helped!
Thank you so much for posting this! I had the same issue where the pen was at full pressure when not even touching the tablet and just slightly turning the tuner fixed everything! Again, thank you! You're a life saver!
im glad i found your vid. thank you
I LOVE YOU SO MUCH I WAS ALMOST CRYING
I don't have the money to get another pen and this worked perfectly, thank you so so much! ✨
Delighted to say this worked. ❤
thank you so much!! this fixed the issue!
i was afraid of taking apart the pen, but it worked really well! :D
It's really hard and took ovet than a hour for me (because my bad eyesight) but it works! Thank you for the tips!
I have received the g960 yesterday and found that line has been drawn without touching on the tablet surface, menu were clicked automatically whenever pen move to the corner. The pen looks different than shown in this video. Could you please help me how to dessamble the pen comes with xp-pen g960.
THANK YOU SO MUCH, I WAS WORKING ON OUR ANIMATION PROJECT MY HEART DROPPED WHEN MY STYLUS WOULDN'T WORK. THANK YOU VERY VERY MUCH!!!! I THOUGHT I'D BE DEAD!
YAY this really works! Thank you!
Yo this is amazing I was having pressure spikes like everyone else when I moved my pen up. And EVEN XP PEN DOESNT RESPOND WHEN PEOPLE ASK THEM ABOUT IT 😭 I've found this video refrenced on reddit and some other forums having issues with the pen with the 13-16 pro models. Long story short thank you so much I was on the verge of just buying a new pen! 🙏🏿😭
Glad it helped!
This video is a true live saver, thank you soooo much!
You're welcome!
Omg, i fix the pen of my new xpen artist 15.6 pro! Thanks you man!
Same!
Happy to help!
You are my hero man many thanks!
Glad to help
Hello. I recently got an xp-pen star 03 and having a weird problem. When I switched it to Relative Mode, it stops working on photoshop or sketchbook canvas. It still works on desktop or other parts of the ps/sketcnbook, just stops drawing on cavas. Also, absoloute mode works perfectly fine. Do you know anything about this problem?
Well this is strange. I followed a sketchy UA-cam tutorial and it actually worked for once. Thanks.
Thank you! Only 1 or 2 degrees of potentiometer spin saved my life!
OMG it actually works! They say this problem occur when you dropped your pen and last month I dropped my pen. There is no issue until today my pen is drawing itself when hovering through the screen. I was frustrated until I saw this video, I tried and it's actually works! Thank you very much for sharing this video. Btw I'm using XP Pen 13.3 Pro.
Pls help me same problem here i need help ;-;
I'm using the same tablet with u, can i get ur contact? I really facing some troubles here
@@jen8404 Hi did you follow video on how they fix the pen? Maybe you can comment here about what problem you facing. There might be some ppl can help you if I can't solve.
@@tiffanyvoon3806 i gave up. There's no use my stylus' bolt got stuck and i literally can't do anything instead spending another 30 bucks for the new one. Thanks for the response tho
I got my XP-PEN 22R as a bday gift not even a week ago and I dropped my pen ONCE and my pen started drawing while hovering over the screen 😭 I removed the buttons with a hair clip and used a bobby pin to screw it back in and it fit perfectly!! The bobby pin works perfectly after you cut off the little round nibs at the end :^) THANK YOU SO MUCH FOR THIS AND FOR SAVING ME TEARS AND MONEY 😭😭😭
Glad it helped you! And I'm glad you share your experience of cutting the bobby pin a little to get a flat nib to turn the knob!
my deco 01v2 Xp pen is doing this thing where it redos the things i draw??? for example if i draw a circle it will circle aroudn twixe which is annoying because sometimes it causes it to have lines
thank u so much you saved me a lot of headache
Hey I have the XP-Pen Deco 01 V2 the pen moves my cursor and on the application it registers the pressure fine however when I try to click on anytbing or draw it doesn’t register? (I have tried your method)
my pen is xp pen 13.3 pro... is it the same on how to open/ dissasemble?
i am having the opposite issue where when i put a normal amount of pressure it sometimes just won't draw? adjusting the pressure sensitivity didn't help. it doesn't seem to be a pressure issue, because i could put a very light pressure and it could still draw, it just sometimes won't draw regardless of the pressure i put. like it may start drawing a second or so after i start drawing the line? also happens in all my painting software so it's not a software issue. i also changed the nib and the problem persisted. this never happened when i first got the pen display. can't find anything about this anywhere, any help would be appreciated! :(
I bought a brand new pen but its not working, im not sure if i was supposed to connect it to my tablet first? I haven't used my art tablet in about a year because my other pen broke. I don't recall much about it.
this tutorial worked for me, disassembling and re-adjusting the PA1 stylus is done the same as PA2, also for callibration
i cant get the tuner to turn? ive tried using a mini scredriver, the flat end of a needle, a hair pin, a jewellers flathead, but I cant get it to turn
i just got a 13.3 pro and i set it up but when i try to use the pen it shows the cursor on my computer and when i tap down it doesn’t select anything what did i do wrong??
Great video, thanks for sharing! Small hope restored to XP-PEN. Now if the screen worked longer than 1 year. After warranty expired my screen developed a defect straight down the center. Pen jumps around. But I was having pressure issues, and the very annoying auto eraser select.
My pen is fixed! thank you so much!!
Wait do you know how to open the user console?
I have trouble with my pen just acting up when trying to draw in photoshop. It keeps toggling stuff when trying to switch a function in the menu and it draws a very thin line when I move it around without touching the screen. It's pretty annoying.
My PA5 stylus (the innovator stylus) doesn't open ...what to do please help I just bought my tablet and dropped the pen for the second time, now it is sensing the pressure without touching 5he screen
hi i got the xp pen deco mini 7 for m birthday a few months ago it worked fine for a few months but then i and my brother had some problems with it sometimes it worked fine and other times it didnt its getting really annoying and i just wanna draw is there something i can do to make my tablet work again?
Thanks so much!! This totally saved me I didn't even really know what I did with the tuner but it worked 😂😂
Why my pen goes into eraser mode in aftereffects while my mouse is brushing?
i have the xp pen deco 01 v2 line friends edition and ive been having problems with dots showing up in my line art or the lines going haywire
Thanks, this fixed my pen hovering issue which was driving me mad!
You're welcome!
How about my drawing tablet not showing what's on screen?? It out shows my wallpaper and the drop down options on my mac
Thank you so much, i opened it up like you said and tried the same fix as you but it didnt have any effect.
I did notice however that the black part including the coils would rotate slightly, with a definite click. In one position it wouldnt work to the edge of the screen, in the other it would.
I need help, when i try to draw the cursor goes to the corner immediately
disable windows ink
Thank you, this really helps!!
Soo my pen has this problem that when I put it on the screen and instead of clicking where I placed it, it always clicks the right corner. I tried what you did by turning the little circle and nothing. A little help?
my problem is the side buttons always goes to its defaults when i shut down my pc and start is back up
Can anyone tell me if there is a “fix” for when I’m drawing and life the pen from the screen but the lines still register, leaving long, unwanted streaks. I just want the flow to stop as soon as I life the pen from the screen. It’s slowing down my work flow significantly.
1:45 you have to adjust the tuner using a small flat head screwdriver, keep in mind you don't actually need to open up the pen to do this, just carefully remove the buttons and paneling on the side of the pen.
AAAAAA it worked!! I've been putting up with the pressure issue for the longest time, was just about to buy a new pen- i am fuckign ecstatic,, Thankyou!!
HOLY SHIT IT ACTUALLY WORKED, I WAS SKEPTICAL AT FIRST BUT I GOT DESPERATE AND IT ACTUALLY WORKED, THANK YOU SO MUCH!!!!!!
Well, I won't ruin my reputation by showing you fake fix. :)
hello,may I ask if there's a way to fix my cursor skipping the middle part of the screen?
does this work on huion pen? cus my pen's cursor jitters/shakes
Unfortunately, I am unable to unscrew the top to perform this fix. Does anyone know how to get in touch with support to order a replacement?
I cant get the end off either, im wondering if its been glued on?
Finally got mine off, had to use pliers like this guy, there is thread locker on it so thats why its so hard to unscrew. I had a couple of little marks on the end but at least i got into it
ua-cam.com/video/jq8R3B9Wzcc/v-deo.html
Oh god you dont need to disassemble it you just need to get the button out and you can access the trim pot
how do i fix the first one????? please!!!
I almost bought a new one. Thank you!
I got a problem with my XP-Pen Artist 12. Pen pressure is working, aka i do get the lighter push harder push difference when drawing, but only sometimes. Often it just decides that i need the all or nothing that the mouse gives me. This is really irritating and makes drawing small details impossible because the brush just gets fat and covers everything up. The worst is the infrequency of it. No way to tell if its gonna do it, it just does sometimes.
Might actually be a photoshop issues, since the pressure meter on the configuration window doesn't spike. To clarify this happens in photoshop, no matter how much pressure there is. It's just most noticeable with light strokes.
Is this a problem relating to the mouse? Help please
i have one problem when i open my pc theres a keyboard that shows up how do i disable it
My xp pen file said that it cant detect the tablet and please plug it into then open the driver again. I tried many times but still cant. Can someone explain it to why this happen?
My XP-Pen lags whenever I try to draw, theres a slight delay or it wont draw until I take the pen off the screen. Do you know how I can fix this?
Thank you very much, you are a real savior!