Internet Lag - Troubleshooting Packet Loss

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  • @fixitfixitfixit
    @fixitfixitfixit  4 роки тому +112

    Noticed a lot of people saying they are at 100% packet loss across the board. This can be due to polling too fast. You might be overloading your router essentially ddosing yourself. Raise the ping interval up a step in pingplotter and see if that helps. Alternatively if you ddos yourself at 1s or higher then your router is trash and you should consider replacing it.

    • @joshevans7692
      @joshevans7692 4 роки тому +3

      fixitfixitfixit I’ve actually replaced my router to a new netgear router but I am still having the same issue. I also tried my isp modem router which was crap. How would I know if my router is overloading never heard of that? I have had a netgear nighthawk 1900 router and was told it was a good router for gaming.

    • @fixitfixitfixit
      @fixitfixitfixit  4 роки тому +3

      @@joshevans7692 Lower the ping speed in pingplotter, if you can handle 0.5 without lots of packet loss you are fine in that regard. I know my old router couldn't. Again this is really only a thing if your getting packet loss in the first 2 jumps. Lag in the first 2 jumps is local most of the time.

    • @joshevans7692
      @joshevans7692 4 роки тому

      fixitfixitfixit okay I’ll give that a try thank you for the feedback👍

    • @elismart13
      @elismart13 4 роки тому +2

      i need to know does everyone get packet loss at 0.5 ms as i dont get any at *1ms* BUT LOTS AT 0.5ms its now at 25.7

    • @sigurdisaksenlyngstad6134
      @sigurdisaksenlyngstad6134 4 роки тому

      fixitfixitfixit my 9th hop is not showing up? Is it a problem i have or not. Please respond

  • @matthewbarnett3371
    @matthewbarnett3371 5 років тому +75

    This was the most helpful video I could find to identify where my packet loss was coming from. Thank you so much! Great video

  • @rezan9753
    @rezan9753 4 роки тому +121

    i like how everytime i do to test something my internet goes back to normal. might aswell play while testing lmfao

    • @youtubemxnix5073
      @youtubemxnix5073 3 роки тому +1

      same my wifi server is 20 miles away

    • @hiddenpsycho2726
      @hiddenpsycho2726 3 роки тому

      I pay for 1000 and get like 25 down. Got a new modem and don’t know what to do anymore

    • @hiddenpsycho2726
      @hiddenpsycho2726 3 роки тому

      It hasn’t changed yet, it is still bad

    • @hyperion9131
      @hyperion9131 3 роки тому

      @@hiddenpsycho2726 change your wifi carrier

    • @Litt1leMe
      @Litt1leMe 3 роки тому

      @@hiddenpsycho2726 Ha, so if you have upgraded your modem already and still have the issue you should try updating your ethernet cable. They sell better one's then Cat 5 and they do help out a lot when your experience slow connections.

  • @Stateless7
    @Stateless7 4 роки тому +322

    What happens if my cable company doesn't know what packet loss is even though I try to explain it to them?

    • @fadia7446
      @fadia7446 4 роки тому +15

      Yes

    • @gerstneee6257
      @gerstneee6257 4 роки тому +7

      same

    • @primordialcat6986
      @primordialcat6986 4 роки тому +73

      Insult them call them stupid and dumb that will work

    • @fixitfixitfixit
      @fixitfixitfixit  4 роки тому +31

      figure out what time it happens, usually you will see it peak during the day at the same time. Get them to come over then. Tell them it keeps disconnecting. Loss of service basically. Then use a live source as an example when the tech comes over. Something like a twitch stream might work. It should cut out regularly.

    • @infernustitan7091
      @infernustitan7091 4 роки тому +20

      Same. I think half of them around the world have no clue.

  • @mysteriousboj2676
    @mysteriousboj2676 5 років тому +4

    Great video! Thanks to your explanations I could solve a problem with my network adapter, I just changed it to another version and fixed the problem. I realized that my packet loss problem came from my computer to the router connection due to your explanation "if you have packet loss in the first line, then the problems is in the connection from your computer to the router". Thanks a keep doing the good work.

  • @supakuwa
    @supakuwa 5 років тому +282

    so um every one of the connections have packet loss
    help

    • @devilplayz2168
      @devilplayz2168 5 років тому +26

      Dude if u get a solution please tell me

    • @user-td6dr5wd8w
      @user-td6dr5wd8w 5 років тому +13

      And here I am complaining.... You poor soul xD

    • @gamelibrary7206
      @gamelibrary7206 5 років тому +35

      yeah me too from 2 and down

    • @VanillahZ
      @VanillahZ 5 років тому

      @@gamelibrary7206 same i've got 2 100 and 83

    • @devilplayz2168
      @devilplayz2168 5 років тому +13

      I got a sol just contact your operater he will change the lan cable connecting in your router that will fix all the problem thank me later

  • @Thelo73
    @Thelo73 3 роки тому +34

    A million thanks for this video and the part 2 that follows. My network issues have been plaguing me for a while and this helped me identify the problem. $50 spent and lag issues solved. I probably would have spent way more than I needed to without this video. Downside: lag wasn’t the reason I suck at games

    • @ganjaguru820
      @ganjaguru820 Рік тому +3

      what did ya have to spend the $50 on if i may ask lol

  • @o0Avalon0o
    @o0Avalon0o 2 роки тому +2

    Thank you for making this so easy to understand & visually follow along with!

  • @ReeN1995
    @ReeN1995 5 років тому +7

    well for me its the 3rd, 4th, 5th & 6th ones... I've called them numerous times by now, they send a guy out a couple times and he always fixed something that I knew wasn't the problem. I am thinking about switching because this has been going on for OVER A YEAR and nothing changed, I just don't know if its gonna be better if I do.
    Thanks, this video has been very informative.

  • @joshevans7692
    @joshevans7692 5 років тому +77

    What if the command prompt shows everything okay but the ping plotter shows packet loss???

    • @fadia7446
      @fadia7446 4 роки тому +2

      Exactly

    • @fixitfixitfixit
      @fixitfixitfixit  4 роки тому +2

      You might be polling too fast in pingplotter, your routers memory might be filling up. Might consider replacing it soon.

    • @darrenwatkins5466
      @darrenwatkins5466 4 роки тому +2

      @@fixitfixitfixit wrong

    • @siarheishymchonak1296
      @siarheishymchonak1296 3 роки тому +4

      @gabefn hey genius, what’s the problem then???

  • @XMCRacing
    @XMCRacing 3 роки тому +4

    If your having massive loss on Hop 3-9, It maybe due to a faulty network card. After much troubleshooting, I found my onboard was pooched. Thanks for the video. Ping plotter is a great tool.

  • @BurritoSupreme_
    @BurritoSupreme_ 3 роки тому

    Thanks for the great video! Helped me realize the problem is on a bigger scale and not my computer, router, modem, or local server. I wish I had seen this video sooner.

  • @Biskylicious
    @Biskylicious 5 років тому +4

    Thank you for the help! I really love how you simplified it..was super easy for me to understand :D

  • @gustavog7362
    @gustavog7362 4 роки тому +3

    Finally I understand Packet Loss! Thanks my friend!

  • @1705754
    @1705754 4 роки тому +2

    Thank you so much for the awesome video. Made things ALOT easier in the troubleshooting process.

  • @E46Scrub
    @E46Scrub 4 роки тому +1

    this channel is just plan out amazing i have learned so much ! THANK YOU TEACHER FIX IT!

  • @user-gq3tq9yn6i
    @user-gq3tq9yn6i 5 років тому +4

    youre the man fixit!! love the vid keep going My man!

  • @wornuh2610
    @wornuh2610 4 роки тому +6

    i have 90 %packet loss on the third and a little on everything under is the third causing this ?

  • @noahfitch6348
    @noahfitch6348 3 роки тому +2

    I've been searching for a video like this for a while. I have ok internet but I was getting bad ping spikes and constant packet loss in a lot of games. I wanted to figure out the problem so I've been googling about it for a long time. I am only getting packet loss in the first one so i will be trying to fix it. Thank for the informational video

  • @treyt31696
    @treyt31696 2 роки тому

    Big thanks I was on the phone with spectrum and only one of them even knew what packet loss was

  • @simoncapizzi9689
    @simoncapizzi9689 5 років тому +27

    12:25 summary. Great video man.

  • @DoctorGlitch
    @DoctorGlitch 5 років тому +159

    I changed my ISP. Ping plotter shows 0 packet loss in any of the IP addresses. But in the game I’m still freaking getting continuous 1-2% packet loss on upload

    • @fardeen994
      @fardeen994 5 років тому +11

      same if you found any fix please tell me cause iam getting 1to 3 % constant loss in upload and download

    • @StanDaMan96x
      @StanDaMan96x 5 років тому +13

      Im gettin 1-4% in Fortnite and 1-6% in cod

    • @tnt0iq
      @tnt0iq 5 років тому +2

      Yes me too on my Phone connexion

    • @israel6104
      @israel6104 5 років тому +53

      lol u complaining about 1-2% I get 10-60% and my wifi plan is 200MB down and 10MB up

    • @StanDaMan96x
      @StanDaMan96x 5 років тому +18

      Gameover1000- r/gatekeeping

  • @jadejang5336
    @jadejang5336 4 роки тому +1

    Thank you so much! I found our faulty router thanks to you.

  • @noxious-5202
    @noxious-5202 2 роки тому

    I showed this to my local ISP "TSDTelecom" we managed to track down the packet loss at both the Line to our Apartment Building and Several Interval Service Lines running from our street all the way back to the server at the ISP's facility. Several lines were fixed and the unit at the floor that stems to the router from the wall was also replaced and the whole area now has lightning speed internet when previously having dinosaur stone-age internet speed which was half of what would be dial up... all thanks to this youtube video/command prompt/ and pingplotter.

  • @awkae
    @awkae 3 роки тому +12

    Yikes, Ive been having internet issues since I moved to this new house and I did the test with pingplotter and got red bars on 3, 4, 5, 10 and 11 all with packet loss in the high 30's and one at 67% packet loss, I've had two techs come by already, changed to modem, only running one device plugged via ethernet, I suppose I have to go through the cable company and somehow get them to change the box in the neighborhood, I'm honestly so tired of this issue , Its been impossible to solve but this helped me find some direction so thank you for this, great video.

    • @Wazes
      @Wazes 2 роки тому +1

      Hey did you ever fix the issue? I'm currently having 60% packet loss on the 3rd hop as well :(

    • @3dsonsuce01
      @3dsonsuce01 Рік тому

      2023, same thing. Resetting the pc does nothing

  • @Bruh-bl3fx
    @Bruh-bl3fx 5 років тому +13

    Hi, when i run cmd it sometimes says "request timed out" and continous after my ping avg is at about 10-20 but i have 10% packetloss everywere but not on the first one. The latency will go up to 250 ms sometimes and i already tried everything i THINK i can do. The packet loss is so bad i can't play certained online games and i realy don't know what to do...

    • @speckles3012
      @speckles3012 2 роки тому

      Same problem. What did you end up doing ?

    • @eeastbound9165
      @eeastbound9165 Рік тому

      Did you end up finding a solution im having the same problem i know I’m a little late

    • @dhs-clan545
      @dhs-clan545 4 місяці тому

      got the same issue. Any solutions?

  • @UMG-Melons
    @UMG-Melons 3 роки тому

    Great video. I have DSL and a similar problem where I kept having a shortage with my connection and the guy came out and went pole to pole and eventually had to give up looking for the problem and switched me to a new line altogether which resolved the problem thank goodness.

  • @mohammadmj5054
    @mohammadmj5054 4 роки тому

    U r amazing bro, this is the best tip videos I've ever watched thank u so much,and keep the great work

  • @haloguylevi
    @haloguylevi 5 років тому +5

    Got to love how you showed your IP on this vid uncensored

    • @fixitfixitfixit
      @fixitfixitfixit  5 років тому +1

      It's long since changed, So I'm not worried.

  • @Srelo
    @Srelo 5 років тому +15

    the first one is the only one with zero. the second one has 2% average, the third one has about 90% average, the third has about 46% then the rest are all under 10%. what gives? any suggestion?

    • @DoctorGlitch
      @DoctorGlitch 5 років тому +5

      Srelo You’re effed bro. You have a shitty ISP. Thats all i can say

    • @fardeen994
      @fardeen994 5 років тому +3

      same here dude

  • @soxcs
    @soxcs 4 роки тому

    One of the best tutorial videos on yt thank you

  • @brunorocha9898
    @brunorocha9898 3 роки тому

    Awesome!!!!
    I've been searching for information about PingPlotter results for days. first SUPER well explained video .. Thank you very much,

  • @juxev8430
    @juxev8430 Рік тому +7

    WHAT ABOUT ALL OF THE HAVING PACKET LOSS LMAOOOOOOO I'm so sad

  • @quintonknight5177
    @quintonknight5177 4 роки тому +7

    theres packet loss on all the hops after the 3 hop they have like me going through like two firewalls aswell i always have over 1000ms it jumps around

  • @alextillson6032
    @alextillson6032 2 роки тому

    Great video. Very clear and helpful. Can you do a video on how to configure two separate home wifi networks using two routers, one modem, and the modem’s built in router or a switch coming off the modem please?

  • @chaz200711
    @chaz200711 2 роки тому

    U explained this very well. Thanks 🙏

  • @DoctorGlitch
    @DoctorGlitch 5 років тому +26

    Hello brother, really appreciate the video. Im a youtuber and I’m getting packet loss while playing fortnite But it’s really weird because this happens only during the day. When i play during the night it works fine. I’ve asked my friends about it and they seem to be getting 0% packet loss with their ISP’s. I’ve asked my ISP about it and at this point they’ve almost tried everything and nothing seems to be a fix for this problem. Could you try to tell me what could possibly be the reason?

    • @DoctorGlitch
      @DoctorGlitch 5 років тому +1

      I forgot to add. I got around 40-60% loss on the 3rd address. Would this fix my problem if i changed my ISP?

    • @ArifRahman-xq6xq
      @ArifRahman-xq6xq 5 років тому +1

      @@DoctorGlitch Yo bro, I'm playing from Botswana, Africa. I get about 200 ping, which isnt a problem to me to be honest. It makes the game slightly slower, but I can manage. However, im having the same damn problem with packet loss during the day. I'm only able to play at night after 8pm .-.
      If you've found a solution. please let me know.

    • @FilipQQQo
      @FilipQQQo 5 років тому

      @@DoctorGlitch guys know that feeling too ... but the problem is not on my side it is ISP but he refuses to do anything ... the other thing ist that in contract i have signed myself for 2 years ( i have this provider before just slower connection and less problem he promised me that if i will have the other pocket of his services - faster speed. new whole link at home it is newer technology - everything will have been solved ... unfortunately ... newer link and higher speed are even worse i have even bigger spikes and loss ... -____- and i have to admit that my friends are using exactly same internet pocket and they havent got such a problem like me ..... i tried to solve it witch ISP he just counted me fee after fee and did not give me any solution..... This world is owned by monopols and unless you are lucky you just have to admit you are totally screwed...... like me

    • @DoctorGlitch
      @DoctorGlitch 5 років тому

      FilipQQQo bro do not trust any ISPs with your money. Tell them you need a demo before you get their connection. And in no circumstance EVER pay the money first. If they come to your terms only then agree!

    • @DoctorGlitch
      @DoctorGlitch 5 років тому

      FilipQQQo packet loss is mainly because these ISPs provide more connection to people than the server can bear. That’s the reason you get packet loss at certain time and during other times you don’t

  • @tiotopland
    @tiotopland 4 роки тому +62

    what if are all of them... im serious :,c

    • @gusi1674
      @gusi1674 4 роки тому +4

      I have the same thing (-_-)

    • @FatPeopleJigle
      @FatPeopleJigle 3 роки тому +10

      If all of them have packet loss then go to the root of the issue, the first one that gets packet loss that is. If one thing has packet loss then everything after that has packet loss. Like sending out a package to someone. If you forgot to put something in the package that youre sending out to someone, the item you forgot to include will continue to not be in the package.

    • @305ma7
      @305ma7 3 роки тому

      Same bro u fix it wtf

    • @FatPeopleJigle
      @FatPeopleJigle 3 роки тому +1

      @@305ma7 start at the root of the problem. So the first node that you're having red on

    • @tabletopempire7049
      @tabletopempire7049 3 роки тому +1

      Same here

  • @jdk5474
    @jdk5474 5 років тому

    What is a significant amount of packet loss for it to be noticeable? You mentioned the third one being really bad to have packet loss on, I have 0.5% PL there but it seems like that would be insignificant ?

  • @noobiangr2635
    @noobiangr2635 3 роки тому

    This video might save me from a LOT of trouble with my internet provider because i ping google with 158 ms and they ask me "why?" Many thanks man i will watch more of your videos

  • @Bruh-ph4do
    @Bruh-ph4do 5 років тому +7

    Whenever i play bo4 i always get 100+ packet loss. Only in bo4 no other games

    • @EctoGamer
      @EctoGamer 3 роки тому

      You cant get 100+ packet loss, that literally impossible, if you get 100 your internet stops working 100 packet loss means 100% gone

  • @milanbartl5694
    @milanbartl5694 5 років тому +4

    what if my second hop is totally missing, there's no number , no count , no ip but only 100% packet loss and the third hop has 85-90% packet loss.

    • @LearningCurve2526
      @LearningCurve2526 4 роки тому

      Have you found a fix yet? I've got the same problem and cannot play rust:(

    • @yuquezada9969
      @yuquezada9969 3 роки тому

      @@LearningCurve2526 did you fix it?

    • @ornstein4537
      @ornstein4537 2 роки тому

      same did you fix it ??

  • @mankindbg
    @mankindbg 4 роки тому

    Gonna check that evening. Thanks for the good examples m8 !

  • @ICVibes
    @ICVibes Рік тому +1

    Not sure if you'll see this but mine is set to one sec and my first 3 rows are good but a few rows below have been at 50+ and 90+ packet loss for a few months now so they clearly arnt getting anything fixed so who would I contact or would switching internet providers fix this?

  • @Fernando-lo8iw
    @Fernando-lo8iw 3 роки тому +3

    for me, the first one has no packet loss, the seconds and all of the ones after it do have packetloss.

  • @zxien1
    @zxien1 5 років тому +15

    NO I have packet loss on the third one. it's all over! :(

    • @daniilssisanovs9272
      @daniilssisanovs9272 3 роки тому

      Bruh have you fixed it?

    • @zxien1
      @zxien1 3 роки тому

      @@daniilssisanovs9272 Different service provider now. Slightly better but still kinda meh internet. They added a new line underground and I'm guessing when they did there was some damage to it during the installation for the previous isp.

  • @mogisanjaya2645
    @mogisanjaya2645 Місяць тому

    I am 6 years late.. thank you for your video sir.. this is what i'm trying to figure it out.. 🙏🏻🙏🏻🙏🏻

  • @xXE4GLEyEXx
    @xXE4GLEyEXx 8 місяців тому

    2-3-4 are where mine bleeds out, rather strange, trying to get in contact with my ISP as my modem is my router at the same time, and connection to that is direct, via cable. Very informative video, and handy little app you suggested. Thank you.

  • @virmaaa
    @virmaaa 5 років тому +5

    What if all of them have packet loss except the third one?

    • @ATXpert
      @ATXpert 5 років тому +6

      move company

    • @ATXpert
      @ATXpert 5 років тому

      And change your cables of the router to the wall cable, and pc to the router cable

    • @ralphdaher9560
      @ralphdaher9560 5 років тому +3

      Sarunas Pec move country

    • @SlushierSilver1
      @SlushierSilver1 4 роки тому

      move continent

  • @blazklapan468
    @blazklapan468 4 роки тому +7

    Help i am getting packet loss on every one exepct the first one

    • @adder6678
      @adder6678 4 роки тому

      same

    • @blazklapan468
      @blazklapan468 4 роки тому

      @@adder6678 try replacing your router if that doesnt work you ar fucked

    • @Red-yq6nc
      @Red-yq6nc 4 роки тому

      @@blazklapan468 lol so i am fucked too?

    • @tybaltgrubdemon
      @tybaltgrubdemon 3 роки тому

      change internet providers.

  • @jimilimijimi
    @jimilimijimi 3 роки тому

    very solid explanation, thank you kind sir

  • @train4905
    @train4905 8 місяців тому

    Fantastic sir,really well explained😊

  • @Flamalamx
    @Flamalamx 5 років тому +7

    on pingplotter there is no 2nd one, just 1,3,4,5,6,7

  • @salvm2604
    @salvm2604 4 роки тому +3

    1st one has a 100% packet loss all other ones have 20% what should i do

  • @ericjohnson1470
    @ericjohnson1470 Рік тому

    Thanks, this really helped me. Found in the chain that the 7th handshake is getting 86% packet loss down the chain, but nothing locally or with my ISP

  • @thegoodguygaming434
    @thegoodguygaming434 3 роки тому

    Thank you for this video. It really helped me.

  • @Jp2FromtheCut207
    @Jp2FromtheCut207 5 років тому +8

    the #10 slot has 100% packet loss but the line is blank it has no information or IP i love internet issues

    • @benjaminborge3953
      @benjaminborge3953 4 роки тому

      having the same problem, why is everything so unclear..

    • @waliddk801
      @waliddk801 4 роки тому

      try to change your router .... i fixed mine by changing it , and i had packet loss on almost every slot but specially on the 6th and 7th slot

    • @md.rifatrahman3517
      @md.rifatrahman3517 4 роки тому +1

      don't worry about that. some company(gaming) intentionally hide their ip. doesn't mean you have 100% pkt loss

    • @md.rifatrahman3517
      @md.rifatrahman3517 4 роки тому

      Check if there is any pkt loss at the last hop or final destination. if not then you are good to go.

  • @Faiz_Alomran
    @Faiz_Alomran 3 роки тому +3

    My ping is sooo good but I only have packet lose and that causing me lagg

  • @BlargnCheese
    @BlargnCheese 4 роки тому

    What if I have no packet loss, but very high latency? The second box is where the high latency starts. So it's coming from my modem right? Or the lines in the house/street that the modem is connected to. Would replacing the modem still potentially fix the issue (if it's not the lines in the house, that is.)

  • @MajorTrubble
    @MajorTrubble 4 роки тому

    Great video , very well explained .

  • @shotemup123
    @shotemup123 4 роки тому +3

    What the hell do I do if every single option had packet loss???

    • @sindio23
      @sindio23 4 роки тому

      change internet

  • @1Voltic1
    @1Voltic1 5 років тому +6

    what if all of them but the first have packet loss?

    • @fixitfixitfixit
      @fixitfixitfixit  5 років тому +3

      That means more than likely the first one which has packet loss is the problem, so 2 which is likely your router, modem or the local node.

    • @YASEEN_ZA
      @YASEEN_ZA 5 років тому

      @@fixitfixitfixit after my local IP, hop 2 isn't responding with 100% PL

    • @YASEEN_ZA
      @YASEEN_ZA 5 років тому

      With the following hops all having PL

  • @learner246
    @learner246 3 роки тому

    thank you so much man. i love the simple explanations. :)

  • @blakxnz
    @blakxnz Рік тому

    thank you for this video. i had no idea what i needed to use to ping and find the packet loss. i knew i was losing them it i just couldn’t figure out how. now i know it’s not my pc. i’m sure it’s my router or dsl line. thank you!

  • @Pitufo0
    @Pitufo0 6 років тому +8

    I don’t see the second one and it says I have 100 packet loss on it

    • @zumcles4098
      @zumcles4098 5 років тому

      i have that but on the 10 one

    • @filip8105
      @filip8105 5 років тому

      @The Bloody Pleb Me too dude

    • @tnt0iq
      @tnt0iq 5 років тому

      Me too maybe its because im sharing my connexion with my phone

    • @andylubitz2280
      @andylubitz2280 5 років тому

      Yeah too

    • @magician1971
      @magician1971 5 років тому

      me too

  • @vitordomingos8569
    @vitordomingos8569 4 роки тому +21

    what if i guet some "Reply Timed out.
    "

    • @3sergy3
      @3sergy3 4 роки тому

      this happens to me too.

    • @Daiki_Aomine
      @Daiki_Aomine 4 роки тому +1

      It means your Packet as been Lost in the process aka Packet Loss.
      If you get many of those lines then there is something wrong with your Line.

    • @gerardogarn9699
      @gerardogarn9699 4 роки тому +1

      did you fix the problem? have the same issue rn

    • @vitordomingos8569
      @vitordomingos8569 4 роки тому

      @@gerardogarn9699 i did, it was my internet provider's pooooor super pooor performance in my location... umflrtunatly i had to move out for decent internet, but im a guy, any place works good for me, the main thing is i have decent Internet now😂😂

    • @gerardogarn9699
      @gerardogarn9699 4 роки тому

      Vitor Domingos ok thx

  • @mushfiq5854
    @mushfiq5854 3 роки тому

    In my pingplotter result I see that there is around 1.5 percent loss in all the first 3 hops. What can I conclude from here? Another time I saw heavy loss in 2nd and 3rd hops and no loss in 1st. Does it mean the problem is from my isp's end? 2nd hop could also mean problem from my end too.

  • @sunsneeze
    @sunsneeze 4 роки тому +2

    Hi! I have 100% PL on the 3rd, 5th and 6th. The interesting thing is that I cant see the hop, count, ip, name or anything in these 3 lines (3rd, 5th, 6th). I am connected to the internet via a wifi router, and my problem is that I lose connection every 3 minutes or so for only a few seconds. I mainly noticed it when I play games or watch streams, talking with someone online ect. Thanks for any help!

    • @uly6102
      @uly6102 4 роки тому

      This happens to me too i disconnect for couple seconds every 5 minutes

  • @pantelismichael8756
    @pantelismichael8756 4 роки тому +3

    What if everything has packet loss at the same time? I am serious

  • @Noney1234
    @Noney1234 5 років тому +7

    I have in all of them except the first one :(

    • @jonasofg6290
      @jonasofg6290 5 років тому

      What the hell is going on. Basically it shows the first line with no PL then the next 8 lines are blank but with 100% PL and then the 10th line is displayed right with no PL. Plus my graph on the right side is just a straight diagonal going down with no curves. I dont understand what's going on. PLEASE HELP

    • @meltz8497
      @meltz8497 3 роки тому

      @@jonasofg6290 Same, did you fix the problem?

    • @jonasofg6290
      @jonasofg6290 3 роки тому

      @@meltz8497 Aye, i just changed operator. Problem solved

  • @aguiremedia
    @aguiremedia 2 роки тому

    Great vid! Very informative! Great personality

  • @FoggyMaze
    @FoggyMaze 2 роки тому

    Bro, you are amazing… thank you so much for this great video

  • @CsN102
    @CsN102 5 років тому +7

    what if pingplotter shows me that every number has packet loss?

    • @BigBammer
      @BigBammer 5 років тому

      that's happening to me right now too, was working perfectly fine yesterday

  • @whydoihavenosubscribers5222
    @whydoihavenosubscribers5222 5 років тому +2

    I have packet loss in every section
    Should I just throw my router away? 😭
    But my computer isn’t that good so could that be messing up something?

    • @exterz8296
      @exterz8296 4 роки тому

      Same dude

    • @Hamzaben710
      @Hamzaben710 4 роки тому

      Throw ur router away, its the only solution rn. I did it myself

  • @mikkola0407
    @mikkola0407 3 роки тому +1

    I'm getting massive packet loss at hop 4 through rest of the hops. I sent screenshots to ISP and they say that it isn't their issue. (Very small provider) Is there anything else I can do?

  • @seththomas1638
    @seththomas1638 4 роки тому

    Great video! Very informative.

  • @nickdinh8230
    @nickdinh8230 5 років тому +127

    My latency is 706 ms lmao
    Edit: 1760 ms

    • @GurksTheGamer
      @GurksTheGamer 5 років тому +1

      @@snoopybtw566 A common fix is to disable IPv6 in ur internet adapters properties

    • @nickianzell8410
      @nickianzell8410 5 років тому

      Nick Dinh 385693 ms

    • @sc0rey
      @sc0rey 4 роки тому

      wrong ip

    • @knightlivinyt7751
      @knightlivinyt7751 4 роки тому

      Francis M thank you so much😅

    • @avax67
      @avax67 4 роки тому

      Nick did u fix it I have same problem on pc?

  • @v1zible
    @v1zible 5 років тому +6

    what if it says, "request timed out"?

    • @EverestTiger
      @EverestTiger 5 років тому

      That means that your ping is so high that it causes packet loss, which is bad

  • @avertproxy2201
    @avertproxy2201 5 років тому +1

    so on command prompt i am getting a request error every so often and for pingplotter i have packet loss on every website i check at the end of the chain what do i do with this how to i get rid of it

  • @voxl5801
    @voxl5801 4 роки тому

    Sorry if you said it in the video but I didn't quite hear anything about 5 through 12? I am having a constant 70-100 packet loss for numbers 5 6 7.

  • @Lord-jo8jm
    @Lord-jo8jm 3 роки тому +14

    "iT dOeSnT mAkE yOu mIsS sHoTs. ItS jUsT YoUr AiM" -By epic gamer with fiber connection

    • @Lord-jo8jm
      @Lord-jo8jm 3 роки тому

      @os terminal no. I play fps games with a slow 10mbps dsl connection

  • @marcowagenmakers2982
    @marcowagenmakers2982 5 років тому +16

    80 % packet loss on the 3 thing fuUUDGE I CANT FIX this im 15

    • @frezzy8315
      @frezzy8315 5 років тому +2

      i have 100%

    • @cooldude5295
      @cooldude5295 5 років тому

      wow same here 70-80% on 3rd and im 16 gg fam

    • @3etojr129
      @3etojr129 5 років тому

      I have 2.6 on the 3rd one. And basically the whole rest.

    • @miloplay1062
      @miloplay1062 5 років тому

      @@frezzy8315 any updates? what did you do to fix the 100%?

    • @frezzy8315
      @frezzy8315 5 років тому +2

      @@miloplay1062 i have still 100% packet loss :/ for 1 month

  • @cjfromgtasanadreas
    @cjfromgtasanadreas Рік тому

    hey man, can I ask you something regarding my results? they literally ignored me on their support forum
    pinging google's dns on pingplotter shows 98% pl first hop, all other hops 0.5pl, so it's me, either my ethernet connector (motherboard) or the router?

  • @milanjovanovic4744
    @milanjovanovic4744 5 років тому

    Tanks so much, I understood everything you said in detail. Sadly I have 3rd problem but im switching my isp this month so not a big problem. Thanks so much again!

    • @loreall.2461
      @loreall.2461 4 роки тому

      Milan Jovanovic Milan, did switching your IP resolve your issue? We have Frontier but also have Spectrum in our area. Does this really resolve issues?

    • @milanjovanovic4744
      @milanjovanovic4744 4 роки тому

      Loreal L. Indeed. It did fix my problem if your packet loss test is bad try switching isp it wont hurt much

    • @loreall.2461
      @loreall.2461 4 роки тому

      Milan Jovanovic thanks a lot. Appreciate the fast response.😃

    • @milanjovanovic4744
      @milanjovanovic4744 4 роки тому

      Loreal L. Always friend 😁

  • @_maxfox
    @_maxfox 5 років тому +14

    hmmm i have packet loss on every single one of them

    • @tabskilledyou7917
      @tabskilledyou7917 5 років тому +8

      they red lines on fortnite bruhhhh

    • @jagzy7308
      @jagzy7308 4 роки тому

      @@tabskilledyou7917 did you fix it? If yes , how?

    • @animelord1751
      @animelord1751 4 роки тому +1

      @@jagzy7308 bro i cant play fn anymore lmao. Packet loss on all

    • @fixitfixitfixit
      @fixitfixitfixit  4 роки тому

      if you are getting packet loss even on the first jump that usually means its local. Your home. Could be router, modem, network wire......

  • @ixVoid
    @ixVoid 4 роки тому +5

    everything apart from the first two has packet loss

  • @tracewikel3167
    @tracewikel3167 4 роки тому

    Hey I was wondering if there was any way I could contact you and ask questions about packet loss mine looks a little different then what yours showed and I had a few questions about it.

  • @kentfagerberg5674
    @kentfagerberg5674 9 місяців тому

    I have alot of packetloss in 4-10.. numbers from 1.5-5 so is there nothing i can do about this? when pinging the google server i have like 5-9% packet loss witch makes it unplayable... Is this the internet providers side or is it higher step up in the chain and is it fixable?

  • @anas4394
    @anas4394 5 років тому +13

    i have packet loss in every row !!!

  • @christopherjardine1506
    @christopherjardine1506 4 роки тому +6

    I literally have packet loss on every one.

  • @envybooky4507
    @envybooky4507 Місяць тому

    i’m not sure if you still look back at the comments but when i go to cmd prompt i don’t get all the information i just get time=ms and the rest doesn’t show up like the bytes and the TTL

  • @StepsisDaniel
    @StepsisDaniel 4 роки тому +2

    when my brother (or family) watches youtube, i get 300- 600 ping and my character is gltiching / lagging back. is there a solution to this problem. I am ethernet cable connection. u can ask me more questions about my connection and stuff. my normal ping is about 30-60

    • @l7xcast966
      @l7xcast966 4 роки тому

      You can limit their bandwidth on your router, or prioritize gaming traffic

    • @fixitfixitfixit
      @fixitfixitfixit  4 роки тому

      I replied to your comment in this video: ua-cam.com/video/mi_InCUV960/v-deo.html

  • @shruggedupDruggy3
    @shruggedupDruggy3 5 років тому +6

    Ive got 100% packet loss on eveything yay

    • @insecyre
      @insecyre 4 роки тому

      feels good man xD

    • @rafixwillbeback3773
      @rafixwillbeback3773 4 роки тому

      Have u fix it?

    • @shruggedupDruggy3
      @shruggedupDruggy3 4 роки тому +1

      @@rafixwillbeback3773 yes must but this and follow a yt vid about it

    • @shruggedupDruggy3
      @shruggedupDruggy3 4 роки тому +1

      @@rafixwillbeback3773 I get zero ping now

    • @rafixwillbeback3773
      @rafixwillbeback3773 4 роки тому

      What video did u follow? And whats ur packet loss? I found an app for my packet loss after i install it my packet loss was 0 i restarted my pc my packet loss was 100 and 900 ping

  • @AryaWibu
    @AryaWibu 4 роки тому +3

    Time: 19ms
    Good enough.

  • @rohitkarki9180
    @rohitkarki9180 2 роки тому

    I'm having few packets drop issue on a enterprise network and can't use the app you mentioned to check the packet loss at a particular hop. Due to security concerns. Is there any other way to check the packet loss at a particular hop.

  • @crazyduck1254
    @crazyduck1254 4 роки тому

    i'm confused, here in australia we have the "pit" in the street, or the "exchange" a few or more kilometres away. so which of these is the exchange! number three?

  • @JuankQuinteroMejia
    @JuankQuinteroMejia 3 роки тому

    I noticed it doesnt show packet loss with an interval of 5s, but with 1s is starts to show on 6 different connections after a while and starts growing in percentage progressively form 40 to 100, and after another while it starts to show on the 2 and 3.
    Ive seen @fixitfixitfixit say its because Iñm overloading my router and it can't keep up, and my main problem is on live calls/virtual classes, streams and games, so that means I should replace my router?

  • @retiredfnsweat
    @retiredfnsweat 3 роки тому +1

    So what if I’m getting the second one, third one, sixth one, 7th one, and 8th one? And getting it spiked to 1011 ms

  • @tomevans5057
    @tomevans5057 Рік тому

    Very insightful video, thankyou

  • @Trezylol
    @Trezylol 8 місяців тому +1

    really sorry to bother you but what do I do if everything but the first two have packetloss???