Internet Lag - Part 2 / REPLYING to COMMENTS / Troubleshooting Packet Loss

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  • Опубліковано 6 вер 2024
  • I further try to help people with internet and lag problems and answering questions left in the comments of our first video.
    Check out our original internet troubleshooting video here: • Internet Lag - Trouble...
    Also feel free to ask further questions and if I get enough questions that were not already answered I may make a third video.

КОМЕНТАРІ • 167

  • @damiann2669
    @damiann2669 4 роки тому +23

    Because I ran test and and stayed at 1 ms the whole time, but when I play a game the net bug stats say I have packet loss.😭

    • @r3by
      @r3by 4 роки тому +1

      same

    • @abdullahhamadeh
      @abdullahhamadeh 3 роки тому +1

      i think its from the servers of some games. like cod warzone. or gta 5 now

    • @NLAngel_
      @NLAngel_ 3 роки тому +1

      Did u find a fix ?

    • @envybooky4507
      @envybooky4507 2 місяці тому

      hey did you ever get your connection fixed cause i have the same exact problem

  • @Frogglegs2002
    @Frogglegs2002 4 роки тому +5

    CMD ping test shows no interruptions or issues yet PingPlotter says I'm having heavy packet loss? Any help??

  • @hdbucko1836
    @hdbucko1836 2 роки тому +1

    Holy shit you are actually the guy who
    Knows all what my problems could be my hero !!! So if my cpu is 100% is that bad for gaming ?

  • @blacksmoke_1358
    @blacksmoke_1358 3 роки тому +2

    Thank you very much!! I've been struggling with packet loss and you've answered a lot of questions for me.

  • @zaentyt837
    @zaentyt837 4 роки тому +6

    You are underrated! You helped me a lot!

    • @fixitfixitfixit
      @fixitfixitfixit  4 роки тому +1

      Glad I could help!

    • @pluto9412
      @pluto9412 4 роки тому

      @@fixitfixitfixit heyyy dude. Good vid. I need your help i get packet loss( 50-60%) when i play cod warzone but the packet loss goes away when i use vpn . Help! Is it my ISP?

  • @brennanwhalen3032
    @brennanwhalen3032 3 роки тому +1

    So, I don’t know as much of you, these videos help a lot, so I don’t think I have packet loss, I have jitter, which from what I understand is packets coming in at inconstant timing, didn’t say that amazingly, but you know what it is, so anyway it’s on my ISP’s side of things, but do I treat it like it’s a packet loss case? I mean it feel basically like packet loss when I’m playing games

  • @esmile101
    @esmile101 2 роки тому +1

    What does it mean when it says "request timed out" in the cmd? it pings perfectly for many pings but every once in a while it'll time out, when it does that I can't play any games (If i'm in game when this happens it either kicks me out or tries reconnecting me) or talk on discord. Happens completely at random. Won't have any issues for weeks sometimes but then out of nowhere I start having issues. Only on games and discord, google, youtube, etc all work fine. Started happening about a year ago. This issue also affects wifi connections for instance Instagram stories, reels, etc won't load. We have had many people come over to the house to try and fix it, they all say they found something and it should be fixed now but it never is

    • @vanchs00
      @vanchs00 2 роки тому

      had the same issue here. try to deactivate your firewall and make sure the network that you are using is private and NOT public. this helped me, so good luck :)

    • @esmile101
      @esmile101 2 роки тому

      @@vanchs00 Is deactivating my firewall a smart idea tho? Don't wanna be at risk of stuff

  • @TheRustyShackleford
    @TheRustyShackleford 4 роки тому +1

    There are 3 of us wired on the network, but only I get packet loss and makes multiplayer games nearly unplayable

  • @flourenciojuan5124
    @flourenciojuan5124 3 роки тому

    Thank you so much sir! I have fixed the problem on our local area network. Looking forward to your great contents.

  • @Nick-tb2bq
    @Nick-tb2bq 4 роки тому +2

    thanks

  • @HexerGaming
    @HexerGaming Рік тому +1

    Hey man, not sure if youll reply anymore. but im getting packet loss of .7 all the way to 3.5 on line 3 in ping plotter. Ping spikes as high as 300ms on line 3 on ping plotter. My latency is consistently spiking up to 4-500 on Call of Duty. Been having issues and have replaced almost everything in the house. i get around 100mbps down and cant seem to figure out the issue. im assuming is has something to do with our receiver dish? ive been constantly talking with our ISP for the last couple months and they seem to think its something wrong with the house, but it doesnt make any sense to me considering its all been replaced. Any help would be super appreciated.

    • @Rupture28
      @Rupture28 10 місяців тому

      Any update? I have packet loss after the 5th hop ( the green 5 on the left) on almost everything on ping plotter. Need help!

  • @robnell
    @robnell Рік тому

    #1 and #2 it's OK... #3 shows 7.3%... We are on Fiber Optic running a TV Channel... I have a lot of PL when we try to broadcast on UA-cam, or on Our website. ISP problem right?

  • @NamanSaxena
    @NamanSaxena 4 роки тому +1

    SUCH A GOOD WAY OF EXPLANATION THANK YOU ❤

  • @Thead2Raw
    @Thead2Raw 3 роки тому +1

    Hi, my second hop is blank/doesn't show IP has * * * * and says 100% packet loss. What does this mean?

    • @charliesloan1094
      @charliesloan1094 3 роки тому

      me too and all the others are between 10 and 90% too. BT came to my house today said its me and nothing to do with them

  • @Y2Gambino
    @Y2Gambino 3 роки тому

    I have packet loss on all except for the 1st. Cable company came out and said they found packet loss at the TAP. Fun Stuff

  • @jayhawkhater
    @jayhawkhater 4 роки тому

    I just moved to a new community of condos where everyone's internet feeds off of the club house. We cannot get xfinity, or at&t or any decent range of ISPs. Century Link or BCS Awesome Internet are my options. I was given a dynamic IP address and I have double NAT issues. I can put my router in bridge mode and that gets rid of the double NAT but my biggest issues are packet loss even though I have excellent internet speeds over 100mbps. I have plugged my cord from computer directly to modem instead of my router and my first two lines constantly hover around 15% PL. At this point (since I removed my router from the chain) can I assume that my modem is probably bad or old? This was provided by the ISP. I bought a brand new TP Link Archer AX 50 so I find it hard to believe my router is the issue. I also use Cat5 or up cords.

  • @R3AP3R718
    @R3AP3R718 2 роки тому

    Routers and switches have memory for interfaces, if those buffers get filled they do drop packets

  • @rentf2
    @rentf2 5 місяців тому

    so just too clarifiy or ask, if someone is ddosing me, will it spike my router/ip? or would it show up as a different hop?

  • @benjaminsimmons3935
    @benjaminsimmons3935 3 місяці тому

    what component do i need to replace on my pc to fix packetloss i have it on them all.

  • @victorvanhoorebeke4434
    @victorvanhoorebeke4434 3 роки тому +2

    After every couple of ping replies, my cmd says Request timed out, what does this mean?

  • @riebread13
    @riebread13 2 роки тому

    making sure u have dual channel ram and an ssd can help more then just adding a ram stick

  • @reumur
    @reumur 11 місяців тому +1

    anyone can help me determine if my Extender or my main Router is the problem?

  • @zaklajoie5453
    @zaklajoie5453 4 роки тому

    When I run a test in PingPlotter to Google I get constant packet loss on 5th and 6th hop (the name of these hops are big cities in my state that are like 150 miles away and my ISP), but if I run a test to Amazon I don't get any packet loss, and the hops that have the same city name move down one on the hop list in PingPlotter.

  • @djowld
    @djowld 4 роки тому +1

    Is Ping plotter still free

  • @VENPLUS
    @VENPLUS Рік тому +1

    I only get packet loss on Hop 7, whats happening?

    • @Rupture28
      @Rupture28 10 місяців тому

      Any update? Getting packet loss after hop 5

  • @aguiremedia
    @aguiremedia 2 роки тому

    Thank you so much. You really helped me understand this

  • @PahEz
    @PahEz 11 місяців тому

    what about late packets? I have done multiple packet loss tests and it shows that I have 0 % packet loss ( on a 120 second test ) however there's 2.5 % - 4 % late packets. Do you know the causes of that and how to fix them? Keep in mind, I have never really had ANY issues with packet loss before and it's been 8-9 years now, I recently upgraded my pc, bought a whole new prebuilt pc ( rtx 4080 ryzen 7 7800x3d, 32gb ddr5 ram, asus MB ) and I right away noticed packet loss issues first day when I tried to play a game. I was getting that packet loss icon quite often on games like Modern Warfare 2019. Let me know what should I do to fix them and what causes those late packets, thanks.

  • @Tom-nh5lr
    @Tom-nh5lr 4 роки тому

    I have a big family and get constant packet loss while gaming, would buying a separate modem and router fix thsy

  • @lau_xav
    @lau_xav 2 роки тому

    everything is fine but hop 1 does not appear to show and appears to show at random coming with 90%+ packet loss

  • @Ryan-od7vw
    @Ryan-od7vw 4 роки тому

    What is with the 4rth one?

  • @dt_cross
    @dt_cross 2 роки тому

    Thank you so much!

  • @AceUltraman
    @AceUltraman Рік тому

    ok so what if i ping google have no packet loss but when i ping a server from the game i play the 1st one on the list has packet loss

  • @speeedyhunter5180
    @speeedyhunter5180 2 місяці тому

    how can i contact with you please! been having a problem 6 months since the ISP plant the fibre network and my network keeps lagging every 10 seconds and i literally cant play any game without huge ping spikes that goes up to 5000ms sometimes ... i went through the steps in ur previous video .... ISP came to change the router but it seems like nothing is wrong with it and after finding ur video i confirmed it that the ping between my computer and router is totally fine always 1ms rarely 5ms or 10ms.
    after trying the pingplotter it shows that when the network gone for like 10 seconds every 2 minutes or so... the pattern in ping plotter shows 8.5 to all of the IP Adresses at the same time then after 10 seconds or so all of them goes back to normal...
    Note: im suing ethernet cable CAT6 and monitoring throught the software pingplotter.

    • @fixitfixitfixit
      @fixitfixitfixit  2 місяці тому

      im on my discord typically, discord.gg/gpu having said that there is not much i can do but what i will suggest is to keep complaining and then contact them and request bill credit for the month each month. This way you dont pay for service until they fix it.

  • @deslippper
    @deslippper 3 місяці тому

    3:10 when i try to do this with my modem it says "request timed out"

  • @riebread13
    @riebread13 2 роки тому

    danjify, may also want to make sure he has cat 5e at least and a gigabyte switch u can limit your bandwith with low quality network stuff aswell

  • @EMRAN994
    @EMRAN994 4 роки тому

    I have pink spikes. Pingplotter shows 100%PL on the 3rd with around 400 error! What that mean?

  • @sorac_honzo
    @sorac_honzo Рік тому

    what do i do if i called them about their servers and they did absolutely nothing?

  • @mety2374
    @mety2374 3 місяці тому

    i have huge packet loss on number 11 what does it mean

  • @aleksz916
    @aleksz916 Рік тому

    ok on this test i tried 0.5 seconds but now the PL is staying at 1.4 it is not going back to not showing it

  • @bye-_-4411
    @bye-_-4411 4 роки тому

    So I have a Ethernet cable connected and I ran pingplotter does that mean it’s my ISP fault?and if it is do I have to upgrade my WiFi or what do I do

  • @GraveyardShift-gi9vy
    @GraveyardShift-gi9vy Рік тому

    I tried this method but when I use google it is showing the second line as empty but for the line it shows 100 percent packet loss should I try higher then 1 second to test

  • @jinishshrestha1711
    @jinishshrestha1711 4 роки тому

    Hi! I cant see the hop, count, ip or anything on the 2nd line and it has 100% PL.

    • @johnricodeguzman3249
      @johnricodeguzman3249 4 роки тому

      I have the same problem. It says the second hop is not a responding hop and it has 100% PL. Sometimes the other hops have packet loss of 0.2 up to 3.0%, and sometimes it doesn't have.

  • @TheRustyShackleford
    @TheRustyShackleford 4 роки тому

    How can you fix it if it is from computer to router? I am already wired with high quality ethernet

  • @Cjhightrail420
    @Cjhightrail420 3 роки тому

    I dont have any packet loss on Hop 1 when only pinging one IP, but if I try to ping more than one IP at a time (w/ 1 second intervals) then it will start to show packet loss. Is this normal? Similar to ddos'ing yourself with 0.5s interval? I can assume my equipment is good despite this occurrence?

  • @jefferymojo3761
    @jefferymojo3761 3 роки тому

    Fixit, I opened up TASK MGR then PERFORMANCE TAB and Ethernet is spiking everything else is smooth. What does this mean? I'm hard-wired and use a ethernet switch for PC and Xbox.

  • @lukeolson3559
    @lukeolson3559 3 роки тому

    @fixitfixitfixit First off, great work on these videos. Heres my issue. "Prediction Errors" when playing a specific fps (Apex) on my xbox every 20ish seconds like clockwork. My understanding is these errors are a symptom of packet loss but not sure. I see 0.2% packet loss on the 3rd hop and then again on the 5th. After that, I get 96%, 90%, 0.1%, 72%, 92%, and 0.1% loss on the 6th, 7th, 8th, 9th, 10th, 15th (last) hops respectively. My xbox is wired like so: xbox > gigabit switch > router > modem. Any chance you know my issue? 3rd hop loss means its my ISP, possibly the headend? Thanks a ton.

  • @aleksz916
    @aleksz916 Рік тому

    i am on wireless connection and in cmd i get around 15 ms BUT SOMETIMES i get 130 or 240 or even 320 but then it is back to being 15 and again boom 230 than again 15 please tell me about this my character in game is only lagging back

  • @NukeTheOG
    @NukeTheOG 2 роки тому

    For whatever reason, I'm getting packet loss between hops 4-8, I really don't know what that means since you didn't elaborate on what the other hops where meant for
    Can anyone tell me what those addresses are for?

  • @talhasaleem8333
    @talhasaleem8333 3 роки тому

    my WAN IP address show ping spikes what can be the issue and how to fix it ? thanks

  • @stanleynasif
    @stanleynasif Рік тому

    i only get PL on 5th hop only and nothing else has PL.

  • @embrj1453
    @embrj1453 4 роки тому

    I have to pc runnning the software at the same time, one shows perfect no PL the other is like The Pink Panter theme..??

  • @Chivalrous420
    @Chivalrous420 4 роки тому

    Huge packet loss, but only at night during certain times, like 9 pm - 4 am, its at 2nd hop and on.. but during the day, no packet loss on any hop... Also, during times of packet loss, no decrease in ping or download speeds, but only 1 upload whereas i usually have 30

  • @jeremiahsantiago4329
    @jeremiahsantiago4329 2 роки тому

    having packet loss in mostly the fourth section that is labeled with my internet company's name. Does this mean it is on their end? Or on my end?

  • @gamingisinmydna3456
    @gamingisinmydna3456 Рік тому

    Im getting packet loss in the first one whats the fix that i can do?

  • @adriancraig1448
    @adriancraig1448 3 роки тому

    I cmd tested my packet loss on my router and modem separately and got zero packet loss on both, but on ping plotter 1st line shows 95% PL, and 2nd line doesnt even show an address with 100% packet loss. what does this mean? I am hardwired in.

  • @Isaac_Lemmens
    @Isaac_Lemmens 3 роки тому

    What does it mean when there is 100% on PL

  • @snowy666
    @snowy666 4 роки тому

    What about the 7th hop

  • @ozzypg3d
    @ozzypg3d 2 роки тому

    im having like 0.2 PL on 1 and 3, does this mean anything? In game, Fortnite, i get about 1-2 % packet loss and it does affect my gameplay becuase i play competitively.

  • @andreibadarau4052
    @andreibadarau4052 3 роки тому

    Hi,I got new internet but I dont know why I got spikes ping, I dont know how to explain but 5 min my internet work good then after I got spike 1 min and again 5 min work good

  • @jjosh8396
    @jjosh8396 3 роки тому

    Why do I have packet loss only during the afternoon

  • @Tom-nh5lr
    @Tom-nh5lr 4 роки тому

    I ran ping plotter on my main pc and it said it was coming from my pc so I tried on a lab top and got nothing. I have had packet loss all week. What part do you think it is usually in the pc. The network card?

  • @agriotes9964
    @agriotes9964 4 роки тому

    What if i have 1-4ms response on pc to modem and pc to router but ping plotter is "telling me" packet lost is about 50% ?

  • @ONEDELAPAZ
    @ONEDELAPAZ 4 роки тому

    I don’t know if this was just a coincidence but when I disabled OneDrive in the task manager my ping went back to normal and I had 0 packet loss

  • @dynamicdisciplinewyd
    @dynamicdisciplinewyd 6 місяців тому

    for my ping plotter 2 and 4 dont have a name and they are at 100% packet loss and idk how to fix it

  • @sninjabeast68
    @sninjabeast68 Рік тому

    I have 80% - 100% packet loss on my first two What do I do I don't have money for a new router

  • @hex1640
    @hex1640 3 роки тому

    my first 5 hops all have over 50% packet loss what steps do i take to fix it?

  • @ronaldopereira5290
    @ronaldopereira5290 3 роки тому

    hello there , i am having problems with loss packet on my ps4 , i did everything that you did on the video and i got 60% loss on the 4 number what should i do

  • @fallenphoenix148
    @fallenphoenix148 3 роки тому

    what if it says request timed out in cmd

  • @airocety4391
    @airocety4391 4 роки тому

    I don’t understand!! When playing games on my pc, (modern warfare, apex legends), my ping is good but I still lag. The in game lag symbols show me packet loss is occurring, but when I use ping plotter it doesn’t show any problems occurring. I know it’s not my pc so what could it be?

  • @taylorjones989
    @taylorjones989 3 роки тому

    what if my results are different every time and something always has packet loss?

  • @premsagar5002
    @premsagar5002 4 роки тому

    I get a ping on 6ms but a constant 1-2%loss during day time in CSGO can you suggest me how to fix it.

  • @so_er
    @so_er 2 роки тому

    i get packet loss every 50 pings and its really anouying its on my side but idk why I am on adaptor

  • @basbassve8897
    @basbassve8897 3 роки тому

    Hi friend, can you help me with this one? I have exactly the same % of packet loss constantly staying on 13.something (.10 to .55). My first field is perfect I mean it's showing no packet loss but all six under first one are showing as I said 13 point something... Any help please bro? I am desperate...

  • @Mahid410
    @Mahid410 4 роки тому

    what is the deal with number 7 I got 3ms and on 9, 10 is 2ms

  • @swetanshuprasad3027
    @swetanshuprasad3027 4 роки тому

    Sirr help me its showing packets looss on 2nd and I am using WiFi . My network is working fine but when it goes from PC to internet it divides the Internet please help

  • @snowi5206
    @snowi5206 2 роки тому

    i have 100% at the second and it doesnt show anything in the hop or count

  • @danilladazz
    @danilladazz 3 роки тому

    My ping goes from 30-200 for 1 second idk why, after that second returns to 30, like a ping spike, but it only happens on csgo, do you know how to fix?

  • @uselessyt9829
    @uselessyt9829 4 роки тому

    Mine has a packet loss in 3 and 8 and more sometimes

  • @enderstomp5049
    @enderstomp5049 2 роки тому

    i am getting packet loss at stages 5, 6 and 11 at a varying number between 40%-70% on each

  • @connoraj8094
    @connoraj8094 3 роки тому

    anything in cmd prompt it literally doesnt let me run it , and it says request timed out.

    • @NLAngel_
      @NLAngel_ 3 роки тому

      Same, did u find a fix?

  • @ImperiaAdvertising
    @ImperiaAdvertising 3 роки тому

    if i have packet loss 100 at first 1 with cable and wairless what can be?

    • @ImperiaAdvertising
      @ImperiaAdvertising 3 роки тому

      Ps: i have packet loss at 1 if i change it in 2.5 i dont have....

  • @blazklapan468
    @blazklapan468 4 роки тому +1

    Can i get packet loss because of bad bandwith

    • @Akemi-ne7dq
      @Akemi-ne7dq 4 роки тому

      Yes 10-20Mbps would be good unless someone using

  • @kreshamf1550
    @kreshamf1550 4 роки тому

    Man my 7th has a lot of PL like 97% constant what does that mean?

  • @its_zed
    @its_zed 4 роки тому

    1st and 2nd dont have packet loss but the 3rd and below all have packet loss around 8-10%

  • @Michael_Caie
    @Michael_Caie 4 роки тому

    What if the 2nd hop is non existent like your theoretical 12th

  • @notbkayy
    @notbkayy 4 роки тому

    it says request time out

  • @qegnet
    @qegnet 4 роки тому

    how to fix problem found in modem

  • @cheddar53gaming37
    @cheddar53gaming37 2 роки тому

    What if i get request time out

  • @jewqn9244
    @jewqn9244 4 роки тому

    So I’m having problems on my 1st 2nd 3rd 4th 10th and 14th I’m getting a lot of packer loss and huge red lines on the graph below I’m sure it’s something with my WiFi but here’s the thing my Ethernet cable that I use for my gaming pc has a orange light on it when it’s suppose to be green (which we all know) now mind you I have 3 other people using Ethernet cables as well for working at home, their light on the Ethernet cable is green. I simply tried using one of the other Ethernet cables to see if it would remain green and It didn’t. It turned ORANGE! My mom took the one I was using and plugged it into her Pc and it turned green so I thought it was my pc so I’ve watched every video on how to lower packet loss going to my network sharing settings etc anything u can think of I’ve done and I’m still having problems this is crazy and the biggest news of all is that I’m using COX! The worst WiFi router ever! Now I know that may be the answer but I have neverrrr lagged this bad in my life before I usually get 8 ping on fortnite and 0% packet loss now I have a red X a whole bunch of red lines anddd 80% plus packets loss please help.

    • @xdmomoali2101
      @xdmomoali2101 3 роки тому

      bro its literally the same for me, i was playing fortnite with 22 ping and 0% packet loss,and i started getting 50% every 2 seconds

  • @jjosh8396
    @jjosh8396 3 роки тому

    It’s always at 5 pm west Time

  • @thirstysoldier4871
    @thirstysoldier4871 3 роки тому

    in pingplotter i have upto 64% loss but in cmd my ms response stayed in 1ms

  • @fitzfps8802
    @fitzfps8802 3 роки тому

    I don't have any packet loss in first and second but the third one is 95%,
    but sometimes the 2nd one also shows less than 1% of the loss.

    • @boisdeleau1389
      @boisdeleau1389 9 місяців тому

      I know it's 2 years later, but did you ever find the issue?

  • @snowi5206
    @snowi5206 2 роки тому

    in cmd it says 0pl and pingplotter says 100% on the second one

  • @Legend-cc3xz
    @Legend-cc3xz 3 роки тому

    I am getting 100%packet loss in first hop but my Ethernett is working fine the only problem i am getting is packet loss in apex (game) it's differ from 2% to 20%

  • @sweetest
    @sweetest 4 роки тому

    hey man, so none of my family members or anyone is having packet loss except me. everytime I am playing the game, I get like packet loss for 10 seconds then it stops and it happens once every hour or so. Please help man

    • @Yolze
      @Yolze 4 роки тому

      That’s not bad I get it every second

  • @StepsisDaniel
    @StepsisDaniel 4 роки тому +1

    Lol i just realised how Bad my grammar was in my comment.. Anyways i will try to do what you have recommended, and if that doesnt work imma have to just Deal with it

  • @badassuchiha4875
    @badassuchiha4875 3 роки тому

    too bad Command Prompts doesn't work on Chromebook

  • @benjiis__2769
    @benjiis__2769 3 роки тому

    what if packet loss 2% and ms 1k plus help

  • @Loykas892
    @Loykas892 3 роки тому

    i got all numbers packetloss on ping plotter

  • @strafemode6065
    @strafemode6065 3 роки тому

    how do i fix my second 1 98% packet loss