Hey Ervin. From the bottom of my heart i wana say Thank you. I finally got my first job in I.T. A good 6 month’s contract to hire position and it’s a Hybrid also. Funny enough they were the ones who reached out to me through LinkedIN and asked for my resume. I wouldn’t have passed the interview without your help. Your videos gave me all the technical knowledge i needed. I answered all the technical questions they asked with so much confidence. No prior experience and no degree. Just hands on training and a GOOGLE IT PROFESSIONAL CERTIFICATE. I’m excited and can’t wait to start. Thank you once again. You the goat.
Thank you so much, Ervin, I am not sure if anyone would give that much information for FREE. Thank you. I worked one year with SW and it was a good refresher.
Hello Megan. I'm glad to see that my videos are helpful. There is a lot to memorize but mostly easy stuff to learn. I wish you best of luck in your job search.
Hello Cobuman, thanks for all you do. My name is Marcus Peck and yes I would like to take a look around with service now once again thanks for all you do.
Love it! work with ServiceNow every day. Wish I saw this before i learned everything the hard way haha! Very confusing if you just dive in to it on the job. You explain it well!
Hey Ervin. I found your channel whilst I was trying to get my first IT role. Here I am today and I’ve been offfered a really good contract role. Thank you so much for your videos. Please don’t ever stop. I’ll probably still be watching your video for the next half a decade
Hello Ervin, Thanks for the video on various topics. My name is Feiroz. Yes I would like to take a look around with service now. Your videos will sure develop the confident in newbie.
@@Cobuman I am unable to see login id in homepage , it asking for email. When I enter my email id and given password, it showing as error. Please help on it.
Hi Erwin, i must say you bring it 100% on your videos and they're so understandable. I'm trying to land my first job in IT and would like to gain access to practice the servicenow ticketing please. Thank you so much and keep up the good work 😊.
Hi Ervin, First of all, thank you so much for all the material. Thanks to your content, I passed my job interview. I can't wait to start working for the new company. They will be using Service Now. Please, can I have access so I can practice? Please, don't ever stop making these videos. I will be going through all of them before my job. And probably afterwards as well.
@@Cobuman Hello Ervin, I hope you are doing well. Your videos are always full of knowledge and resouces. I was wandering if you can give me access for service now user as well please. I really really want to practice that.
Hi Ervin, great video. very useful and informative. I would also like to take a look around with it if you could help me to try service now. Thanks in advance.
Hey cobuman, I have been watching all your videos lately and they have been a great help for my IT career. If it's possible, I would also like to gain access to the system so I can practice using the ServiceNow ticketing system a bit.
@cobuman Hi, is it possible if you can do a video of the First 90 Days for a new hire Desktop Support Analyst? It seem difficult to find a video on UA-cam that actually touches of what to concentrate on the first 90 days as a desktop support analyst. The First 90 Days searches on UA-cam are generic and not specific to this career.
Sure thing. Here is the link: dev95833.service-now.com Login id: computergeek Password: RtF1m4P)r{8r[I@fA(D%NyZ%}(nq0a=1?2%;!h8w6_?{Jq]C*G^-$s-XL*zXPTS_hz8x(%c=Q
Sure. Here is the link: dev100336.service-now.com/navpage.do Login id: mondga Password: C@p51y?uHMLj>$4=Eln3>$A;^joz=[2N3?N#a-miz:FE2NLha*M]h%]qHH)a)cu288_P?+7nqG
Hey Ervin, I have a question. After a ticket is created, is the "caller" able to interact with the ticket?... I mean, adding comments or things like that?
Yes, they can access their own ticket trough the servicenow portal. This is where they can submit tickets online. Or can call Help Desk and ask for a note to be added. Here is an example: dev248851.service-now.com/sp?sysparm_stack=no Login id: daniela Password: +r?kp*obeB7TahL37=Se]OBCYwqNeqOM#L2iam@ZGM%hyh#G:=p-CJ@8J1^Ok[^c(o]7Yd
hello Ervin, I used Service Now, in 2 companies. What I remember, is that on some occasions, after troubleshooting, the end user did not want the ticket to be resolved. There was the option to set it up for 24 hours, in ''waiting resolution'' monitoring. Not good for the Service desk technician, since you lose FCR resolution.
@@Cobuman Hello Ervin, in my case I was supposed to keep the ticket in queu, after done the troubleshooting, and confirm with the end user the resolution the day after
@@silvanabongiorno3292 oh, okay. That is the right thing to do regardless of resolution time requirements, and should not be counted against help desk employee.
Hi Ervin, thank you so much for these videos! Do you think it would be possible to get a login to look inside of ServiceNow a bit more? thanks so much!
Hi. Please how do I remotely connect to customers PC to provide IT support to them. Is it with the Servicenow tool or with any other remote connection tool or is it the remote connection tool approved by the company policy?
Hi I am new to IT field passed my examz and need access to service now -Further , would like to see different sceniors -with you as like your style of teaching .
Hello Mr. Cobuman thank you for your service. They are really very helpful.Please I would like to know if I can have access to this so that I can practice on my own. Thank you very much
Sure thing. Here is the link: dev100336.service-now.com/navpage.do Login id: pmlogin Password: P5Ah;PWeLt^2wzLaQ.Ex69v28uI9mh;v%W?i,zlz=PlO28yl{QN*nFu)7RBacB6k
Sure thing. Here is the link: dev100336.service-now.com/navpage.do Login id: tapera Password: fjj)#aJ7}TMV[jGeYKrK9pN*j}hn5fjg(Vmf#^%R@}X)M=1k)oeOz{5yvOW
Great question. If you use an SMTP server that uses a domain name as the server address.... then you need a working DNS server to forward that domain name to the correct server. So, let's say smtp server is domain.com... but domain.com actual server is at 192.168.1.1; you need DNS to resolve that.
Hello thank you for these videos. I have a interview for help desk tomorrow and your videos are very helpful thank you. Can i please also get a log in access so i can continue to practice?
Sure thing. Here is the link: dev100336.service-now.com/navpage.do Login id: anitao Password: {,H;bYDK$LgvSzxy?yu64t;Z*X?#fjEReA^SE.^@2ba9DRm*@@VWtwj Best of luck with the interview.
Hello. Great question. The KB should come up inside the ticket automatically based of the ticket description (keyword search based). As long as ServiceNow is configured correctly, you don't need to do anything to attach it.
Sure thing. Here is the link: dev100336.service-now.com/navpage.do Login id: bolavo Password: ZA;tdt9Fv^i=z9:J&pD?4X;>F8K]U,+2-QOn4t}Z4iUNSGODdRQcBXD07o9ZRBnY-YM3&>
Hi Erwin...thanks for your efforts and work. I did send a request for login details or access credentials to practice on servicenow in the comments section of a previous video...but in case you missed that can you please kindly provide me one. Thanks
@@Cobuman hi again! it seems i cant see the incident tab you are showing in the video and i would like to follow along, is it because i dont have some kind of permission? thanks again!
Hi Ervin hope you're doing good, i appreciate your knowledge Since am fresher n my company using can i get access to service now so that i can practice.
Hello your videos are very helpful. I nailed the interview thanks to your videos. This Help Desk role requires Servicenow. How can i get access to practice?
Sure thing. Here is the link: dev100336.service-now.com/navpage.do Login id: arniellem Password: shnpUH{4uCJhr7hq8mccde2fpY.!pp-SA!D&=YfD4K7Z0&+Ve5qEzn2fT:QhTL4Oa:h^=(eUXP!
Sure thing. Here is the link: developer.servicenow.com/dev.do#!/home?wu=true Login id: orange Password: !gRYpI^z-f73Xh8s@.75f[Pu6}zmfq]6[7j5%94G0Ajepyf=31{B;F^wHaG!ipW7^94eJCcl.g5+lSB->W)L{v
Sure thing. Here is the link: dev62286.service-now.com/ login id: b0xxkn1gh79 password: A}]CaI^3k{H6,v9;6:DJw:1lPFg)9)W8z%2K?m6DR45XusGJ{[oLXv]reInec(3z+=7_
I'm sorry to bother you with this but when I click the link it asks for email and password. It doesn't ask for the ID. How do I get to the page you showed on the video?
@@b0xxkn1gh79 No problem. The website was hibernating. It goes to sleep if people don't log on to use it. You can try again, it will have a different login screen. I think it stays up for 8hrs.
Hey Ervin. From the bottom of my heart i wana say Thank you. I finally got my first job in I.T. A good 6 month’s contract to hire position and it’s a Hybrid also. Funny enough they were the ones who reached out to me through LinkedIN and asked for my resume. I wouldn’t have passed the interview without your help. Your videos gave me all the technical knowledge i needed. I answered all the technical questions they asked with so much confidence. No prior experience and no degree. Just hands on training and a GOOGLE IT PROFESSIONAL CERTIFICATE. I’m excited and can’t wait to start. Thank you once again. You the goat.
That is awesome! Congratulations! I love to see a success story. I'm proud of you.
@@Cobuman Thank you very much. Is there a way i can get access to ServiceNow so i can try it out since my company uses it?
@@skbillionman Sure thing! Here is the link: dev95833.service-now.com
Login id: skboi
Password: OX^qBpQ2}(No6TKV3-taHlgD
@@Cobuman I don’t know what i will do for you. Thank you again.
Hi@@Cobuman,
The above provided link is not working.
Can you please provide the updated link with login credentials if possible ?
Thanks
You are a legend. Love this video. Thank you so much, I was so nervous and now I have some more confidence!
Thanks! You got this! Easy stuff.
This was a great one, thank you.
Awesome content Ervin!
Thanks Tony! Glad you enjoyed it!
Ervin, thank you so much, this is helping me a great deal to learn how everything works, I greatly appreciate it!
My pleasure. I'm glad you like it.
This makes ticketing so much easier and fun. I bump into your videos so late in my newbie
I'm glad you like them.
Thank you so much, Ervin, I am not sure if anyone would give that much information for FREE. Thank you. I worked one year with SW and it was a good refresher.
My pleasure. I'm glad you like it.
Hey Ervin, I am enjoying your training. It is helping me out. Hopefully I'll be getting working soon.
Hello Megan. I'm glad to see that my videos are helpful. There is a lot to memorize but mostly easy stuff to learn. I wish you best of luck in your job search.
Thank you Ervin for the videos. They are very informative. This will definitely help me in my next role.
Glad to hear it!
Hello Cobuman, thanks for all you do. My name is Marcus Peck and yes I would like to take a look around with service now once again thanks for all you do.
Hi Marcus. Sure thing. Here is the link: dev100336.service-now.com/
Login id: marcus
Password: GW2]1i]*lLj^RUIoz$xff)(+?t
Hi Ervin
Brilliant videos! I have learned sooo much form your video.
Glad you like them!
I am really enjoying your style of training very interesting, easy and fun!
Glad you enjoy it!
Love it! work with ServiceNow every day. Wish I saw this before i learned everything the hard way haha! Very confusing if you just dive in to it on the job. You explain it well!
Thanks! Yeah, it's confusing at first for sure.
Thank you for your nice and clear explanation on this subject. Helped me a lot!
My pleasure. I'm glad you like it.
Hey Ervin. I found your channel whilst I was trying to get my first IT role. Here I am today and I’ve been offfered a really good contract role.
Thank you so much for your videos. Please don’t ever stop. I’ll probably still be watching your video for the next half a decade
Hello Azeez. It's my pleasure. I'm glad my channel has helped you in some way. Best of luck my friend.
how did you do it brother? I'm currently looking to get into it.
Thank you Ervin for the videos, Good Job!
Glad you like them!
Hi Ervin your way to teaching is amazing .
Hello. Thank you. I'm glad you're enjoying my video.
thank you I got the first Job in IT help desk
Congratulations!
Happy that I watched this video. Thanks for this useful content.
Glad you enjoyed it!
Present! Thanks again Ervin!
My pleasure!
I love your videos. Thank you
My pleasure. I'm glad you like them.
Thank you so much Mr. cobuman,
My pleasure.
I needed this topic. Thanks 🙏🙏🙏🙏
Sure thing.
Hello Mr ervin .. thank you for your efforts 👌
My pleasure!
Hello Ervin, Thanks for the video on various topics. My name is Feiroz. Yes I would like to take a look around with service now. Your videos will sure develop the confident in newbie.
Sure thing. Here is the link: dev249727.service-now.com/
Login id: thfeiroz
Password: _:@
@@Cobuman I am unable to see login id in homepage , it asking for email. When I enter my email id and given password, it showing as error. Please help on it.
Thank you very much for your informative vedios ervin❤
My pleasure.
Hello Ervin! I found your class interesting. I am preparing for my first IT role job; part of the company requirement is ServiceNow
Hello. I wish you best of luck in the new job. I hope my video is helpful. There is a part 1 as well. ua-cam.com/video/5zN2VTg9wUQ/v-deo.html
Hi Ervin
Thanks for the informative videos really educational really helpful in my job
My pleasure.
Thanks a lot. Very informative
Glad it was helpful!
Hi Erwin, i must say you bring it 100% on your videos and they're so understandable. I'm trying to land my first job in IT and would like to gain access to practice the servicenow ticketing please. Thank you so much and keep up the good work 😊.
Sure thing. Here is the link: dev141180.service-now.com/
Login id: didi18
Password: ek#,S
Much Appreciated sir.
Thanks!
My pleasure.
Hello my friend Thank you so much for the informative videos. Love youSIr
My pleasure.
Nicely explained.
Thank you 🙂
cool thanks Ervin
My pleasure.
Super cool, Thank you Sir
Glad you liked it
Thanks for this content
My pleasure.
Thanks for the information sir 👍🤠😊
No problem 👍
very good vid thanks
Glad you enjoyed it
THANK YOU
My pleasure.
Hi Ervin,
First of all, thank you so much for all the material. Thanks to your content, I passed my job interview. I can't wait to start working for the new company.
They will be using Service Now. Please, can I have access so I can practice?
Please, don't ever stop making these videos. I will be going through all of them before my job. And probably afterwards as well.
Congratulations! Sure thing. Here is the link: dev100336.service-now.com/navpage.do
Login id: sadafk
Password: CT7.^oH_NJH2@aR_51mK
@@Cobuman Hello Ervin, I hope you are doing well. Your videos are always full of knowledge and resouces. I was wandering if you can give me access for service now user as well please. I really really want to practice that.
Great Video, Starting a service desk role soon so I'd love some access pls.
Sure thing. Here is the link: dev100336.service-now.com/navpage.do
Login id: andreww
Password: ^]u;J9@cP6X&.6^_DkEq94R@e+8WZYbLf_iKyPP
Hi Ervin, great video. very useful and informative. I would also like to take a look around with it if you could help me to try service now. Thanks in advance.
Thanks! Sure thing. Here is the link: dev60409.service-now.com
Login id: prajith
Password: GaYY#fG8O}#
awesome video
Thanks!
Hey cobuman, I have been watching all your videos lately and they have been a great help for my IT career. If it's possible, I would also like to gain access to the system so I can practice using the ServiceNow ticketing system a bit.
Sure thing. Here is the link: dev62286.service-now.com/
Login id: asul2703
Password: bc)uRYmpM7mF1#_b&Ls#QH&;:-SQE9fRPU}HW;!p+:1@1bY%&
I personally preferred service desk+ cloud ticketing system.
Present!
Thank you very much.
Present!!
Hello Richard
@Cobuman Great vids. I'm going to watch all your Tier 1 vids. Do you have any more free accounts so I can work on Servicenow?
Sure thing! Here is the link: dev95833.service-now.com
Login id: kyler
Password: M({1#tJ=U0gD.4vN@4uUJ7u@gf6o3j(fus#X:xiD!
Thank you for a great tutorial. What happens when the end user 'reopens' their ticket, or is changed from resolved status?
It's placed back in the ticket queue.
Thank you so much. Learning so much from these videos. Is it possible to have access also?
Sure thing. Here is the link: dev62286.service-now.com
Login id: jblaze
Password: 2hg4KaZj!1}0;J^&jtJ]gR9O];.4X%g!77-wWRb;u1Ls:NS,j#*V5sr
Hey Ervin. your channel and videos are very interesting. Could you provide me with Login credentials to practice.
Thanks alot.
Sure. Here is the link: dev62286.service-now.com/
Login id: yvon
Password: 4CL.TvX
@cobuman Hi, is it possible if you can do a video of the First 90 Days for a new hire Desktop Support Analyst? It seem difficult to find a video on UA-cam that actually touches of what to concentrate on the first 90 days as a desktop support analyst. The First 90 Days searches on UA-cam are generic and not specific to this career.
That's a good suggestion. I could possibly go over the basics but first 90 days is going to be different depending on the company.
@@Cobuman I understand what you mean by it could be different depending on the company. I guess more of your experience during the first 90 days.
I would like to look around in the version that you have. I just landed a new help desk role and would like to refresh with ServiceNow.
Sure thing. Here is the link: dev95833.service-now.com
Login id: computergeek
Password: RtF1m4P)r{8r[I@fA(D%NyZ%}(nq0a=1?2%;!h8w6_?{Jq]C*G^-$s-XL*zXPTS_hz8x(%c=Q
@@Cobuman Thank you
@Cobuman It is telling me "Your Instance Is Offline"
This video really helps me a lot. I wish you could provide me the access.
Sure. Here is the link: dev100336.service-now.com/navpage.do
Login id: mondga
Password: C@p51y?uHMLj>$4=Eln3>$A;^joz=[2N3?N#a-miz:FE2NLha*M]h%]qHH)a)cu288_P?+7nqG
Hey Ervin, I have a question. After a ticket is created, is the "caller" able to interact with the ticket?... I mean, adding comments or things like that?
Yes, they can access their own ticket trough the servicenow portal. This is where they can submit tickets online. Or can call Help Desk and ask for a note to be added. Here is an example: dev248851.service-now.com/sp?sysparm_stack=no
Login id: daniela
Password: +r?kp*obeB7TahL37=Se]OBCYwqNeqOM#L2iam@ZGM%hyh#G:=p-CJ@8J1^Ok[^c(o]7Yd
hello Ervin, I used Service Now, in 2 companies. What I remember, is that on some occasions, after troubleshooting, the end user did not want the ticket to be resolved. There was the option to set it up for 24 hours, in ''waiting resolution'' monitoring. Not good for the Service desk technician, since you lose FCR resolution.
Hello. That is rough. Sometimes, if the issue is not resolved it is forwarded to Tier 2 or local IT support.
@@Cobuman Hello Ervin, in my case I was supposed to keep the ticket in queu, after done the troubleshooting, and confirm with the end user the resolution the day after
@@silvanabongiorno3292 oh, okay. That is the right thing to do regardless of resolution time requirements, and should not be counted against help desk employee.
Hi Ervin, thank you so much for these videos! Do you think it would be possible to get a login to look inside of ServiceNow a bit more? thanks so much!
Sure thing. Here is the link: dev62286.service-now.com/
Login id: meredith
Password: go9w;K(R8U?EhY0noRt
@@Cobuman thank you so very much!
Hi. Please how do I remotely connect to customers PC to provide IT support to them. Is it with the Servicenow tool or with
any other remote connection tool or is it the remote connection tool approved by the company policy?
Hi Ervin your channel is very useful. Can you please give me access to practice?🙂
Sure thing. Here is the link: dev100336.service-now.com/
Login id: mz
Password: 00t6bKrC(4%!VmQ[rrK$7f%P)*Zf*,SFQ*#yH{6U,d
Hi I am new to IT field passed my examz and need access to service now -Further , would like to see different sceniors -with you as like your style of teaching .
Sure thing. Here is the link: dev62286.service-now.com/
Login id: sidra
Password: >zGpM)Gf:Mbu1sj8JP*1JYiu
Hello Mr. Cobuman thank you for your service. They are really very helpful.Please I would like to know if I can have access to this so that I can practice on my own. Thank you very much
Sure thing. Here is the link: dev100336.service-now.com/navpage.do
Login id: gracen
Password: ,AN0hI=g:.x
@@Cobuman having trouble logging in with these credentials is it still active?
Can I get the access please!?
Also thank you for your content it helps a lot.
Sure thing. Here is the link: dev62286.service-now.com/
Login id: aniketraval
Password: r)!Zpsv}HwRAX(4W!?}4Yin&fMha7:
Great video! I'd love to look around. Please, drop me access, thanks.
Sure thing. Here is the link: dev100336.service-now.com/navpage.do
Login id: pmlogin
Password: P5Ah;PWeLt^2wzLaQ.Ex69v28uI9mh;v%W?i,zlz=PlO28yl{QN*nFu)7RBacB6k
I need access to take a look around
Hello Ervin Aka Cobuman, I would like to learn and look around ServiceNow as I need hand on practice to prepare for a job as 1st line help desk agent
Sure thing. Here is the link: dev100336.service-now.com/navpage.do
Login id: tapera
Password: fjj)#aJ7}TMV[jGeYKrK9pN*j}hn5fjg(Vmf#^%R@}X)M=1k)oeOz{5yvOW
@@Cobuman thank you
Just subscribe, I like your videos. Could I get the version you're working in, to practice?
Sure. Here is the link: dev248851.service-now.com/
Login id: peace
Password: ?u&Z$Y1&L@M%Y!b:Vo
Thank you 👍
yes
Hello and welcome to my channel.
Hi Ervin
I have been preparing for Interview. Can you help me with following question: how DNS servers play a part in email delivery?
Great question. If you use an SMTP server that uses a domain name as the server address.... then you need a working DNS server to forward that domain name to the correct server. So, let's say smtp server is domain.com... but domain.com actual server is at 192.168.1.1; you need DNS to resolve that.
Hello thank you for these videos. I have a interview for help desk tomorrow and your videos are very helpful thank you. Can i please also get a log in access so i can continue to practice?
Sure thing. Here is the link: dev100336.service-now.com/navpage.do
Login id: anitao
Password: {,H;bYDK$LgvSzxy?yu64t;Z*X?#fjEReA^SE.^@2ba9DRm*@@VWtwj
Best of luck with the interview.
Hey there,
Great video series, can you set me up a user account just to look around?
Michael
Sure thing. Here is the link: dev95833.service-now.com
Loginid: michael
Password: UEf%hJ>^@k2lI+ynrs^P)B?5be)Jb^kKY#*}PHM^!wb=fq
Hi Ervin, How can attach the knowledge article to ticket which is already closed?
Hello. Great question. The KB should come up inside the ticket automatically based of the ticket description (keyword search based). As long as ServiceNow is configured correctly, you don't need to do anything to attach it.
Hey Buddy! It sounds interesting. Could you please give me access to try it out?
Sure thing. Here is the link: dev100336.service-now.com/
Login id: kkbits
Password: Ww8j?,^?2ZQ!>F9A0=O
Hi thank you for information
Can I try the system😊
Sure thing. Here is the link:
dev62286.service-now.com/
login id: soliman
password: ((1zR^*F.Z6fh?a5W#xyK-pi?ZrK6zf;hl_+LUa*@
Thank you, a great job, well done. Please can you give me access to this so that I can learn more about the Service now ticketing system? Thank you
Sure thing. Here is the link: dev100336.service-now.com/navpage.do
Login id: bolavo
Password: ZA;tdt9Fv^i=z9:J&pD?4X;>F8K]U,+2-QOn4t}Z4iUNSGODdRQcBXD07o9ZRBnY-YM3&>
@@Cobuman Thank you for your support. I tried to sign in, but it says password does not correct.
New password: df@QD5_FnfP
Hi Erwin...thanks for your efforts and work. I did send a request for login details or access credentials to practice on servicenow in the comments section of a previous video...but in case you missed that can you please kindly provide me one. Thanks
Sure thing. Here is the link: dev100336.service-now.com/navpage.do
Login id: yasirar
Password: ;nozrez^>R%D2ZI
@@Cobuman thanks so much.
Hi cobuman i would love to take a look around your system, how can i do it?
Sure. Here is the link: dev100336.service-now.com/navpage.do
Login id: pileteros
Password: -Cs{DE@#ao?klw#Kg%,D>B>3BxXq?PefRW-cDSU%ZYKoU43i
@@Cobuman hi again! it seems i cant see the incident tab you are showing in the video and i would like to follow along, is it because i dont have some kind of permission? thanks again!
@cubuman kindly provide access I will rise tickets for any windows issue
Sure. Here is the link: dev100336.service-now.com/navpage.do
Login id: nbkori
Password: s.&G3kC:CfjBT9b2;&*k#DM^Z3_ZL1Dk}
👏👏👏
Thank you. :)
Hi Cobuman,
I have an interview this upcoming Thursday. May I have access to servicenow to practice on?
Sure thing. Here is the link: dev100336.service-now.com/navpage.do
Login id: kylea
Password: jU9MI6sevk6CP7hd;-*!h(yl(
Hi Ervin hope you're doing good, i appreciate your knowledge Since am fresher n my company using can i get access to service now so that i can practice.
Sure thing. Here is the link: dev62286.service-now.com/
Login id: radhashyam
Password: )wX[zU48UHvW%bv>$J7Y7t-;#>dQ;3L
@@Cobuman thank you very much
@@Radhashyam1802 My pleasure.
Hello, very informative video and channel, would it be possible for me to get a login to to get a deep hands on for ServNow for more practice? Thanks
Sure thing. Here is the link: dev62286.service-now.com/
Login id: michelange
Password: H_ls_C6p*G
thanks very much @@Cobuman
SLA = Service Level Agreement (assuming this is what it stands for).
Hi, I would appreciate it if you would give me access to the ticketing system so that I can follow along.
Sure thing. Here is the link: dev100336.service-now.com/navpage.do
Login id: yonelam
Password: EfIf%)NSpNlTBe58[xSz9Ea$(s,4p9iY54Ar;aO@}q98-4Gl
@@Cobuman hi please mention user name and password...
Hello your videos are very helpful. I nailed the interview thanks to your videos. This Help Desk role requires Servicenow. How can i get access to practice?
That is awesome! Sure thing! Here is the link: dev95833.service-now.com
Login id: jrtwin79
Password: NS)nMX=(1&{a*hn.S9;,Yw^t*an7%[*BpT[1I
@@Cobuman how long is password good for? I tried logging in and received error message: user name or password invalid
Hi Cobuman. Please give me access to your ticketing system. Thank you
Sure thing. Here is the link: dev100336.service-now.com/navpage.do
Login id: arniellem
Password: shnpUH{4uCJhr7hq8mccde2fpY.!pp-SA!D&=YfD4K7Z0&+Ve5qEzn2fT:QhTL4Oa:h^=(eUXP!
Hi Ervin
Hello. Good to see you.
present
Present
Hi may I get access to the system? Thank you also if possible can you also wake the instance up
Sure thing. Here is the link: developer.servicenow.com/dev.do#!/home?wu=true
Login id: orange
Password: !gRYpI^z-f73Xh8s@.75f[Pu6}zmfq]6[7j5%94G0Ajepyf=31{B;F^wHaG!ipW7^94eJCcl.g5+lSB->W)L{v
What is need of reopen the closed ticket...?
You would look up the old ticket and select to reopen it.
0:43 hi cobuman
I would like access to service now
Sure thing. Here is the link: dev100336.service-now.com/navpage.do
Login id: eugenes
Password: !ZU
Present!
May I have access to the ticketing system to practice?
Sure thing. Here is the link: dev62286.service-now.com/
login id: b0xxkn1gh79
password: A}]CaI^3k{H6,v9;6:DJw:1lPFg)9)W8z%2K?m6DR45XusGJ{[oLXv]reInec(3z+=7_
Thank you so much!!
I'm sorry to bother you with this but when I click the link it asks for email and password. It doesn't ask for the ID.
How do I get to the page you showed on the video?
@@b0xxkn1gh79 No problem. The website was hibernating. It goes to sleep if people don't log on to use it. You can try again, it will have a different login screen. I think it stays up for 8hrs.
Hi I want to know the shortcut to save a incident without a assignment group
Assignment group is required. You can assign it to your group.
Hi Cobuman. Please give me access to your ticketing system. Thank you
Hello. Sure. Here is the link: dev100336.service-now.com/navpage.do
Login id: davido
Password: o:os:pofexuHEw9Yd3f7uF!@8,%!s7,b2Aw$S}A?oOvF[[H@X{9SW.O
Thank you....
can i get access so i can look around
Sure. Here is the link: dev62286.service-now.com/
Login id: hussle2
Password: C?(-dDZOsdQJME4n
I hate the new ServiceNow update. I reverted back to the old ServiceNow which is much better at least for me.
Nice! Yeah, there is a difference.
Hi,
Hello
Hello.
hello
Hello cobuman
Can I have the link?
Sure thing. Here is the link: dev100336.service-now.com/navpage.do
Login id: fahadk
Password: U^_i;@y.X8vu_)&)s4Mwu$BtFi{83?aH*%VW+zg+O.=0i&%;
Hello
hello