Not sure how anyone could trust getting a Kia after this, I've heard stories of engine failures around 60-70 k from co-workers, dealers refusing to honor repairs and the list goes on and on.
I've owned keys and they were 100% reliable. But I haven't owned this one and this is not only disappointing but a little bit scary. I'm confident I would never buy this vehicle
Transmission was acting up for a little bit on a 2023 sorento. Good thing it was just a rental car for a trip I had to make…. The x line sorento looks nice but I didn’t felt confident in having on my must buy purchase due to its reliability issues and history. Note, Sorento only had 4,000 miles during driving.
I can attest to this. Bought a 2017 Optima in 2018 with 20k miles. Had knock sensor issues 5 times. They were awful to deal with and would not honor their word. Never buy a Kia again
Yeah, that "fantastic" 10yr powertrain warranty isn't worth the paper it's written on. Anyone can tell you that WARRANTY work is NOT what dealers want. The factory re-imbursement for warranty work is only about 75%. The work is going to be done in 3/4 of the "flat rate" time by the dealer's LOWER PAID mechanics. What could possibly go wrong with this senerio? My advice, pay a little more AND BUY A TOYOTA........ANY TOYOTA!
Exactly my spot. 2022 sx. 23,000 drove fine. Went in a store and came out and my check engine light was on and revved up high delaying second gear bad. Been at kia dealership waiting in new trans 2 weeks as of now. Might trade it in. When i get it back . Sad.
I drove my 2014 Sorento SX across Canada and the U.S. 4 times and my 2024 X Line twice so far and I have nothing but praise and satisfaction in all aspects of these performance and comfort from these vehicles. I'm a fan.
I have a 21 Sorento EX Hybrid and aside from some small complaints, the car as mostly been reliable. Taking it in for its 60k service this weekend. Been happy with it overall
I was apprehensive about Kia for many years then back in 2018 decided I liked the SX trim on their sedan and pulled the trigger. Had a warranty cover a whole new engine. ZERO resistance with the dealership. They took the car right in and bcus the parts were on back order they gave me a newer car to drive for MONTHS. No questions asked. Bcus of that warranty I saved tremendously on having to buy a new engine. I also wanna add that this was a transferred warranty. As I had purchased the vehicle certified pre-owned. Which came with a transferable AND extended warranty. THEN after they fixed the engine they then restarted the extended warranty from the date of the new engine for another 5 YEARS!! I had no idea they were going to do that. Extended until 2027. The only thing I would mention is that you gotta watch those turbo engines. They are prone to have some issues.
I bought a 21 X-line brand new. Have 46k miles on the odometer now. Have been on multiple road trips, camping trips, and have used it to tow a motorcycle trailer and motorcycle. Other than regular maintenance, I haven't had any issues. Love my Sorento.
My neighbor has a 2023 and his transmission had to be replaced at 900 miles. It failed again on a trip to Arizona. Kia lemon lawed his Sorrento and he purchased another one.
@@theofficialquent3488 it does happen but there’s no way I’d turn around and buy another one. Plus, recalls tend to happen to more brands than others because some brands struggle with quality control.
I am 18k miles into my 2023 Sorento. I have had zero issues. My dealership has taken very good care of me on my regular checks and have has zero problems. I purchased mine however after recalls and its manufacture date was after the recall situation so I was in the clear on a lot of issues... I also drive this just in city with some outings outside the city but not often. Sounds like the Sorento is not a fan of being driven long and hard.
@@TheOzthewizYup that's what I hear.. Kia throws alot of resistance your way with warranty to possibly try and wiggle out of work. If you don't have every oil change receipt 5k miles, every maintainance receipt they can deny you..
I was apprehensive about Kia for many years then back in 2018 decided I liked the SX trim on their sedan and pulled the trigger. Had a warranty cover a whole new engine. ZERO resistance with the dealership. They took the car right in and bcus the parts were on back order they gave me a newer car to drive for MONTHS. No questions asked. Bcus of that warranty I saved tremendously on having to buy a new engine. Also might I add that this was a transferred warranty. As I had purchased the vehicle certified pre-owned. Which came with a transferable AND extended warranty. THEN after they fixed the engine they then restarted the extended warranty from the date of the new engine for another 5 YEARS!! I had no idea they were going to do that. Extended until 2027. Kia 🙏
I have a 2021 sx prestige. And its havjng problems left and right. The biggest issue now is it sometimes wont start. Doesnt throw a code. I hit the button, hear the fuel injectior wind up. No fire. No cranking, no noise no codes. Just wont start. After hitting the button 4-12 times itll start. Took it in and of course it did t do it for tlthe service dept once the entire week they had it.
Wow, Kia has done a great job keeping that recall out of the press, I’ve been following Sorentos since they check many feature and size boxes, I’ll definitely push that decision off at least a year.
@@TheSummerOfGeorge1that's a generalization. I have driven 200k in kias since 2012 and had no problems. Not saying there aren't any, or that the dealerships are particularly great after sale. Although my worst dealership experience was at a Toyota so
I got a 21 Sorento SX Xline. Had to replace the steering column once. The moonroof/sunroof rattles like crazy and now again I’m getting clicking noises from the steering column. No issues with the powertrain… but yeah, it doesn’t like low speeds/stop and go traffic, but mines not at the level described in the video.
DCT tend to shutter or be rougher. Wish they’d use a more refined regular transmission like a ZF 8 speed (which is legendary) but maybe that would cost them too much.
@@short5stick I like the new front. It looks more premium. It’s more cleaned up. I plan to get one for my fiancé next year. But yeah I’m not sure the transmission really saves any fuel efficiency.
@@devinmurray5280 Yes it is growing on me now. Just cant pull the trigger on. worried about motor burning up and kia takes to long to repair and not covering it and the bad DCT. I hope they changed the transmission to a regular AT transmission. Worried about it burning oil and carbon build up too.
for in town driving i would agree with you. DCT were designed for racing. so putting around and creeping around is not what DCT are meant to do. wears them out.
A few months back, I went to a Kia dealership and they tried telling me that Kia was more reliable and reputable than Honda (I had a 22 crv I was looking to trade in). Needless to say, I walked and went with a 23 passport. After seeing this review (among countless others) I’m happy that I stayed with Honda considering the price of a Kia Sorrento sx is around the same price range as a Honda Passport.
As a long time Honda & Toyota owner I've had zero issues with Hyundai or Kia. My family's 33k mile Lexus just had AC servo motors conk out and it will cost $2k for repair all out of pocket. I'll stick with Kia & Hyundai as their warranty would have covered that.
Wished I came across your video before buying my 2023 Sorento EX+ ... Right now its at the dealership for 10 days now. The truck dosnt want to start up, something is draining the battery. They say its the start/stop switch thats causing the problem and right now the piece they need is N/A and they have no idea when they are going to get it back in stock. They lent me a Kia Soul 2017 and that transmission bug you mentioned at the end of your video... I think this Kia Soul has that exact same problem. Tuesday Im going to give a call to KIA CANADA. I bought the Sorento 2023 2 months ago and It had 9800KM and as of right now Im at 17'000km and Im paying 420 every 2 weeks for nothing. I have a feeling I got a 'Lemon car'
@@TheOzthewiz Okay, so after the thrid attempt. My problem from the start was the ground... My ground for the battery broke... so the battery would drain all its power after a few hours because It would ''Stay on'' even after shutting the car off... 3 Towing for 25 days.... Crazy... So far its beem 3 weels and the probleme hasn't come back yet!
I Bought A Kia Sorento 2.2 Diesel 2017 Nearly 4 Years ago, Now Has 52 thousand on The Clock From A Great Main Dealer in Wiltshire.. Best Car I'v Ever Owned, Still Love It, No Problems..👍
I really like Hyundai and Kia in terms of styling and warranty coverage. I had a 2020 Hyundai Palisade and had numerous issues that were, thankfully, fixed under warranty. That itself doesn't turn me from the brand, but the dealership experience does. It's absolutely an abysmal experience trying to get service and then getting said service. In the 2 years we owned the car, it spent no less than a total of 3-4 weeks at the dealership. Each oil change that I waited for took 3-4 hours each time, leading me to learn how to just do it myself before I sold it. I sold the car in July of this year and haven't looked back.
@@MarioTinoco1998 we went with Lincoln and so far have had a great experience. The buying experience was 100% remote. The only time we set foot in the dealership was the first time to test drive the vehicle. The fact that we didn’t have to wait 5 hours (like we did at Hyundai) was already a great selling point. We had one thing fixed during service that we found during our inspection at home, and they brought a loaner to the house and took our truck to get the work done. We didn’t have to lift a finger and weren’t inconvenienced in the slightest.
If you are looking at one. Get the hybrid which has a true 6 speed automatic transmission with a torque converter. I am looking at a 24' Sorrento hybrid.
You are late mate. Palisade and Telluride started building back in 2019, 4 years ago. They are direct Highlander competitors, only better in every regard. They are still in production, so better jump on that wagon until its gone.
This is why Kia/Hyundai/Genesis trail Honda/Acura and Toyota/Lexus. I have owned many Hyundais and a Genesis sedan and encountered a myriad of mechanical, electronic and horrible customer service and corporate support issues. If their service department and the corporate put customers first, they would be on top. However I am back to Acuras because Hyundai Corporation lags behind in service. Any car or truck can break down, be it Acura, Genesis, Lexus, etc., but how do you remedy it and respond sets the tone, or lack of it.
Been researching used 2022-23 Genesis GV70. Love the look inside and out but.. I'm not gonna get suckered. It's just a dressed up Hyundai. Think I'll keep my bulletproof 2013 Acura TL a little longer.
I have 2021 Sorento SX. Currently little over 43k on it. I drive about two hours daily. I really put this car to the test. Haven't had any issues other than window trim peeling which was replaced under warranty. It's really fun to drive. I can open it up when needed and drives more like a sedan with plenty of cargo space. My previous car was 2012Toyota Highlander and lasted about 230k. So If I can get 200k out of Sorento, I'll be happy. I'll report back when I reach 100k.
This is a shame. Before I bought my Honda, I was seriously considering Hyundai/Kia in addition to Toyota, Honda, and Mazda. This week, I was surprised to hear that a coworker had a piston go on their 2017 Hyundai Santa Fe with less than 100k km on it, essentially killing the whole engine. Now I see this video on a new Sorento and can't help but think I dodged a bullet and feel relieved.
I had ordered one and when it came in the dealership said the price was 8k over msrp. I argued with them for a while but ended up not purchasing it. Got my deposit back and I'm still driving my 2015 RAV4. With interest rates the way they are and OEM's selling way over MSRP I probably wont be buying another car till I can pay in full below the stealerships asking price... (in 2054)
That's right! I've been saving my cash for 2+ years and want something newer but there is nothing that compares to my bulletproof 2013 Acura TL 3.7 NA V6 power & reliability under 55K CDN. No need to make a move until you got the cash in hand.
Id personally take a Mazda CX5 or maybe CX-50. Hyundai & Kia DCTs are known for multiple failures. That’s why the dealership service department usually replace the entire transmission, but even DCT replacements keep failing... just like older Nissan JATCO CVTs did..... abysmal customer service too.
The transmission itself is not the problem. The dual disc DRY CLUTCH is what causes the "shudder" when heating up in heavy stop-go traffic! Same problem Ford had with their otherwise excellent 2012-2018 FOCUS!
DCT in regular cars is just asking for trouble but transmission isn't Kia's only problem. Their engines are known to brick commonly as well. Remember the story about the guy who had a sorento and his engine replaced nearly every 60k or so miles because he milked the 10-year unlimited miles warranty? Just google "600k mile kia sorento" and you can find all about it lol Once or twice within 600k miles is good, 3-4 makes it on the less reliable side, 9 times is when you know it is a manufacturing defect. Edit: just reread the articles and seems that 600k sorento also went through 4 transmissions lol
Thank you for doing to grunt work allowing me to make an informed decision. My RAV 4 has been rock solid. Oil changes and regular service. Peace of mind, plus no loss of vehicle for days..
I wonder if you had issues with breaking. I fell like the rotors are way too small for this size vehicle. I have a 23 HEV Serento I can agree with this test. We only have 10,000 miles on it so far. My biggest complaint is yes car play can be downright useless at times. And again it needs way bigger brakes in front and back.
I have a 2023 Kia Forte GT2. Has the 1.6L Turbo w/ the 7Sp DCT. I bought the car in February and have clocked 13,400 miles. I can say that unlike C&D I have had 0 issues. No powertrain or infotainment problems. I know a DCT test to behave more like a manual rather than a standard auto so that's how I drive it. In stop & go traffic I leave plenty of space in front to pull forward and aren't rough on it while city driving. Maybe I'm an outlier but based on my personal experience I wholeheartedly recommend the car. The condition being that you perform regular oil changes, and are a bit aggressive on the maintenance schedule.
I have a 2007 Kia Sorento. It now has 140 thousand miles and runs great. I get oil changes when I am supposed to and never ever had a problem. I love my Kia.
When I was looking at buying a used Sorento some cars showed very checkered pasts in terms of maintenance records, chocked full of unexpected issues and failures. Others had stellar records from beginning to present. It seems a little hit or miss on Kia and the Sorento. I bought a used 2014 Sorento with an A+ maintenance history and it's performed exceptionally well. No doubt due to the obsessive nature of the one owner that bought it new.
Scary I have a Sorento EX V6 2015 at 113Kmiles. I tip the CSR and the head mechanic well to get them on my side. Recently had a total failure of the door lights ($476). Lights work ok individually, but won’t come on when opening the doors. Just now the interior fan blower failed and was replaced by me ($45). It also has the infamous white paint peeling problem that KIA wont repaint. I’m going to switch to Toyota Highlander next.
I’ve been driving Kia Sorrento lx 2021 for 2 years 56000+ miles on it. Never had any issues and still runs smooth like day 1. Gas mileage is best in class 27/30. My only regret would be not having AWD. I’m planning on keeping this for next few years. Any one had issues after 50k miles. If yes, please let me know what to look for in future.
I just bought a 2022 Kia Sorento LX yesterday and looking at the comments it appears that the LX base model is the only model I don’t see people complaining about. I came across this comment and now I feel a bit more relieved lol
The dealer experience when buying and servicing a Kia has turned me off to Kia. And I've owned 4 with the last being a Kia cadenza that when it needed any service I actually brought it to my local Mazda dealer that I bough my wife's cx-5 from. Mazda dealers are world class while Kias are 3rd world. Secondly your new Sorento transmission gets replaced with a rebuilt one?
Have the 2022 Kia xline. I love it. But I already had to replace the rotor which made me worried as to why I had to change it so early on. Before 40,000 miles . I’m hoping that’s the only issues I have. For reference , I did drive it through the grape vine on our way to LA . I’ve driven to Central Valley all the way Bay Area and up apple hill placerville .
My new 2021 Sorento X Line had to go back to dealership after 60 days and needed a brand new transmission from Japan, can’t believe they still have a bunch of issues 🤦🏾
A read a comment saying it is a hit or miss with Kia/Hyundai products and I do agree. We had a 21 Kia Telluride that started having transmission issues at 12k so we traded in. Our 20 Kia Soul has had a couple of recalls plus the famous theft issue (software was updated). Nice little city vehicle but thinking or trade that one in before something else comes up. I like the designs from Kia and Hyundai but the constant issues with their transmissions, fire and theft risks, among others are just too frustrating to consider having any of those vehicles in the future.
If you’re someone who’s dumb enough to buy a Kia soul, which is unbelievably ugly, not reliable, but worst of all: very inefficient for being such an ugly, small mess, then please stay in your Kia soul lane and don’t buy another make. It’s good to be able to identify the people who have no sense at all on the road by their Kia Soles
I am (now was) looking for Same SX model 2021 as my Toyota Camry SE 2018 is about to hit 200k (199,390 miles) and NOT A SINGLE ISSUE! Meanwhile, Kia is at 40k ans already, so may issues? Smh !!!
I've had such a great experience with my 2018 Kia Stinger that I've been considering a Sorrento now that my family is larger. Maybe I'll just steer clear of DCTs.
So you are going to pass up the C8 Corvette AND the GT-500 Mustang (they both have DCTs (wet clutch)? Fantastic vehicles............0-60, 2.7sec for C8. The Mustang about 4.2sec!
I had a 2021 SX Prestige that needed a new transmission at 12k miles. Overall, I loved the car but and I’m contemplating getting another one but that dual clutch scares me.
I'm so thankful for my Taurus for being so reliable. The only 2 repairs in 145k miles under the hood has been an o2 sensor and high-pressure power steering hose, all which happen after 100k miles. I believe all vehicles should be able to go 100k without any major problems. I feel sorry for the people who buy new cars that have major break down so early.
About 2 years ago I was thinking of buying this vehicle. Unfortunately I buy my vehicles on the basis of reliability and would now not even look at Kia Hyundai.
Oh man, that gives me some pause. I’ve been driving a 2013 Kia Optima for about 11 years and I did get the transmission replaced for free at about 9 years for like gear slipping issues and it took about a month (got a free ford explorer rental for the entire time, lol). I wonder if a lot of the dual clutch problems have been ironed out in the 2024 model year :/
Despite the fact that I was considering the 2023 Sorrento to replace my 22 MDX in August Next year (2024). With aall these Powertrain Issues and other engine issues, of which I had 0 on my MDX, I will shy away. Too Bad , it looks so ideal a vehicle for me as a 71 yo Retiree who really doesn't need a 3 row gas drinking SUV for primarily local Suburban trips. The Hybrid is another consideration - it uses a different Tranny ( a 6 speed non Dula Clutch Tranny) , but we will see?
Given these faults were rectified, it would seem any of these actually produced in the last few months would be just fine. There is still that very generous powertrain warranty to back it up, and I'm pretty sure Kia would rather NOT have their customers bring their cars back during warranty.
Late to the post, however when my wife and I were shopping cars we decided on the Lexus LX. They are admittedly pricey. Our son bought a new Sorrento same color and was chiding us over the fact that he could buy 2.5 Sorrentos for that money etc. I'll probably drive the LX for the rest of my life. The Sorrento is already gone. Inexpensive even in relative terms does not always mean cheap, but generally very good cost more. If it's the bargain of a category usually there is reason behind it.
Got a 2023 Kia sorento base model as a work vehicle in may of that year. Drove it for 5 months until 20k km. Only issue I ever had was a plastic covering falling off the axle. Very pleasantly suprised with it
I have a 2016 Sorento V6 with only 50k miles. Engine has been fine but had 4 other costly repairs to deal with amounting to over $5,000. My next SUV will be a Highlander.
Looking at this model and mostly concerned about reliability, i test drove a 2022 sonata and it was terrible and i swore no kias or hyundai the thing shifted like the transmission was failing, the roaters were warped it just felt cheap. From what i see its a quality issue, some people luck out and some get a fantastic vehicle.
We've had very good luck with our Kias, never spent a dime on the 4 we've owned. We don't have teenagers who drive them and we do keep up the oil changed, so maybe that's a factor.
Geez I considered this before I traded in my 22 Tuscon which I found to be uncomfortable and slow. I ended up with a 22 passport and I love it but it’s had 2 recalls and it froze after a car wash. I think all new cars are subject to their issues but so sad because you spend so much money on them.
We just got a '23 SantaFe SEL Premium for this reason... Wanted to stick with the 2.5/8speed instead of this high-tech Turbo/DCT. Sucks that they only offer this complicated powertrain on these higher trims.
I have Kia Forte with 70k miles. I only had a small issue with a coil, I bought a used one and that was it. Kias are good in general, but maybe some models are not.
This video has reinforced my concerns about Kias/Hyundais! Yes they have great warranties, but who wants to live at an auto repair shop just because it's mostly paid for.
Why would you let this particular video sway you? They said this vehicle was an outlier. Lemons happen with any car brand. There have been recalls with Toyotas for fires recently, for example.
Same here. I’ll never buy a Kia/Hyundai just for the fact that they are so hit or miss. People either get one that lasts 200,000 miles or something that’s always in the shop. They have not improved their manufacturing processes enough for me to even risk it.
Way to many people putting there 2cents in without actually owning one. We have a 2022 Sorento Xline with the 2.5l engine non turbo. We are at 14k miles and runs great, no trans issues, or powertrain electrical. I cant speak for the other powertrains but the 2.5l non turbo saves us alot on gas. Traveling with 5-6 people is perfect but once you have all 7 seats being utilized is when the car is not big enough.
44K USD? For a Sorento? Wow. I got mine for 33K Canadian in 2017, things have gone to the roof... Mine has being reliable but seems the new model not as much...
Just confirms how critical that 100k warranty ism the problem though is extended downtime waiting for a fix. 24 days is unacceptable esp without a loaner car... if you re gonna keep any of this brand past 100k you better get an extended warranty. The problem is people are lured into these cars by the price point. Ill spend a little more for a Honda and have the reliability and resale value this brand cannot come close to.
Wow that was something less than a ringing endorsement of this vehicle. Sadly I feel like it is what you can expect to encounter if you're brave enough to buy a Kia. I'm a bit baffled as to why they felt the need to put a dual clutch transmission in a family SUV. I owned a bought from new 2016 Kia Soul and suffered catastrophic engine failure at 70k miles. Personally I would spend a little more money and a more reliable brand.
What sucks is that they are putting it on a lot of their cars. Their 8 speed Auto is flawless so I'm not sure why they are trying to put that transmission in everything
My lady friend was driving her Hyundai Tennessee to Oklahoma when the engine seized. She had even taken out the extended Hyundai warranty. The car was towed to a Hyundai dealer in Tennessee while they waited in a motel. Then they were told that the engine was completely shot. They were told that a new engine would have to come from Korea. So they managed to get themselves out to the airport and flew home. They were told that a new engine would have to come from Korea. So they managed to get themselves out to the airport and flew home. That dealership would not give them a loaner. That dealership called her 3 months later to tell her it wouldn't be covered under the warranty. They tried to say she didn't change the oil but she even had the receipt from the dealership in Oklahoma. She hired an attorney. Then they told her she would have to pay for all the new fluids put in the new engine and the old transmission. The lawyer got on the phone to the factory in Korea and that put a stop to that. When the car was ready they told her to come and get it. Then the car was shipped to the dealership in Oklahoma. They live 53 miles away from where the car was delivered. The windshield fluid bottle was missing and that dealership wanted to charge them for the part and labor. She said the other dealership didn't put the part back on when they did the engine swap. They said, " How do we know you had one and they left it off." Because my Attorney will call your Boss and ask why it was left off. Her attorney cost her plenty but as soon as she got her car back, SHE TRADED IT.
I have a 2012 kia sedona with a V6 and a 6 speed trans its rock solid as for you new kias I would not buy with the DSG junk and they have had massive engine problems over the last 12 years
My family has some Kia and Hyundai starter cars (Accent, Rio) but the Santa Fe was a piece of garbage. I took it across the Midwest and the road seemed to rattle it apart and before 18000 miles the engine quit. I'm not going to tell you the wait time on the repair because you would not believe me but suffice it to say I traded for Mazda and never looked back and I'm at 30k miles on my CX5. Never would I buy a Hyundai or Kia SUV, doubly so after this video. They are big on bells and whistles but the recall lists say their construction quality sucks.
I'm at 16K miles on my 2021 EX with no major issues so far. I did get the Transmission Software Update and it felt unaffected. At 3:16 when you mentioned bucking and coughing it would either be an injector misfire (pick one of the 8 total, direct or port) or bad gasoline. In that case I use premium upon filling up and add a PEA based fuel system cleaner at every alternating fuel stop.
16k is like it was driven off the lot. I have a 2012 Subaru Outback with 118,000 miles and it's been a reliable commuter car I can use in the snow. Cars should be faultless until 80,000 miles for it to be deemed reliable
@@colechapman6976 The Sorento is as functional as the day I drove it off the lot. Besides, my commute is short (2.5 miles) and I take a trip whenever there is a chance.
@CDeuce152 I have a 2022 xline and my transmission is being replaced, out of nowhere drive the car wouldn't shift gears around 20 mph then around 60 it would high rev, they have me currently in a rental
I use TopTier Premium gasoline and once a month a top it off with either Chevron Fuel System Cleaner or Gumout Regane Fuel System cleaner. At 14,500 miles i have had no issues. Plus, i made it a habit to turn Off the Auto Start/Stop feature which causes early engine wear.
Car quality is so bad these days - it is across the board as JD Power noted. I am pretty sure they will drop the dual clutch is everything but performance powertrains as people kind of never get over that it is really a manual transmission with all that clutch hopping if you crawl along. Ironically - the perfect match for the dual clutch has been the use of it in hybrids as the battery takes care of the low speed aspect to "power the crawl" and also to not damage the powertrain. That said, gosh the dual clutch - it almost needs like a training course for drivers as you can never think of it as an automatic - you want to be a paddle-shifter person through and through.
In terms of actual reliability cars are stronger than ever. A lot of the issues that get counted in those surveys aren't ones that impact safety or reliability but things, like a glitchy infotainment system or a faulty parking sensor, that are annoying.
You are SPOT ON! After owning a 2013 Focus, for 4 yrs I agree totally it is like OPERATING this DCT is like driving a MANUAL TRANSMISSION without the "third" pedal. It was VERY reliable in MY case (90% highway miles). The DCTs' were never meant to be used in HEAVY stop-go traffic. THE "SHUDDERING" is NORMAL when the CLUTCH PAK is heated up by doing a lot of "creeping" in city traffic! This type of transmission is NOT one that you simply stick in DRIVE and go!
It blows my mind that carmakers are still offering vehicles with dual clutch transmissions, after the Ford Focus disaster. Toyota Highlander wins the three-row SUV segment every time, for quality, reliability, and durability.
I've had my 2012 Sorento EX V6 for over 10 years and 114,000 miles now. Best car I've ever owned. No contest.
I have a 2014 Kia Sorento v6 144,600 miles. No issues. Oil and brake stuff.
Not sure how anyone could trust getting a Kia after this, I've heard stories of engine failures around 60-70 k from co-workers, dealers refusing to honor repairs and the list goes on and on.
I've owned keys and they were 100% reliable. But I haven't owned this one and this is not only disappointing but a little bit scary. I'm confident I would never buy this vehicle
But they do have a newer Kia? As in the new Kia’s powertrains? 😭 why do you guys keep comparing apples to oranges.
Transmission was acting up for a little bit on a 2023 sorento. Good thing it was just a rental car for a trip I had to make…. The x line sorento looks nice but I didn’t felt confident in having on my must buy purchase due to its reliability issues and history. Note, Sorento only had 4,000 miles during driving.
I can attest to this. Bought a 2017 Optima in 2018 with 20k miles. Had knock sensor issues 5 times. They were awful to deal with and would not honor their word. Never buy a Kia again
Yeah, that "fantastic" 10yr powertrain warranty isn't worth the paper it's written on. Anyone can tell you that WARRANTY work is NOT what dealers want. The factory re-imbursement for warranty work is only about 75%. The work is going to be done in 3/4 of the "flat rate" time by the dealer's LOWER PAID mechanics. What could possibly go wrong with this senerio? My advice, pay a little more AND BUY A TOYOTA........ANY TOYOTA!
My 2022 xline is in the shop now for a new transmission at 23,000 miles.
Exactly my spot. 2022 sx. 23,000 drove fine. Went in a store and came out and my check engine light was on and revved up high delaying second gear bad. Been at kia dealership waiting in new trans 2 weeks as of now. Might trade it in. When i get it back . Sad.
I drove my 2014 Sorento SX across Canada and the U.S. 4 times and my 2024 X Line twice so far and I have nothing but praise and satisfaction in all aspects of these performance and comfort from these vehicles. I'm a fan.
Mine caught on fire 3 months after ownership
sounds like it's a hit or miss with these vehicles. 🤞🤞 Just bout a sportage
I have a 21 Sorento EX Hybrid and aside from some small complaints, the car as mostly been reliable. Taking it in for its 60k service this weekend. Been happy with it overall
I was apprehensive about Kia for many years then back in 2018 decided I liked the SX trim on their sedan and pulled the trigger.
Had a warranty cover a whole new engine. ZERO resistance with the dealership. They took the car right in and bcus the parts were on back order they gave me a newer car to drive for MONTHS. No questions asked.
Bcus of that warranty I saved tremendously on having to buy a new engine. I also wanna add that this was a transferred warranty. As I had purchased the vehicle certified pre-owned. Which came with a transferable AND extended warranty.
THEN after they fixed the engine they then restarted the extended warranty from the date of the new engine for another 5 YEARS!! I had no idea they were going to do that. Extended until 2027.
The only thing I would mention is that you gotta watch those turbo engines. They are prone to have some issues.
I bought a 21 X-line brand new. Have 46k miles on the odometer now. Have been on multiple road trips, camping trips, and have used it to tow a motorcycle trailer and motorcycle. Other than regular maintenance, I haven't had any issues. Love my Sorento.
My neighbor has a 2023 and his transmission had to be replaced at 900 miles. It failed again on a trip to Arizona. Kia lemon lawed his Sorrento and he purchased another one.
What a dummy. Never learned the 1st time
Shocking that people would buy another. No way I’d get another one if my last one had to be bought out because of so many issues.
@@atmartensit’s a lemon, it happens, Toyotas and Hondas have them too.
@@theofficialquent3488 it does happen but there’s no way I’d turn around and buy another one. Plus, recalls tend to happen to more brands than others because some brands struggle with quality control.
Do customers have the option to buy a different make and model other than the original make and model?
I am 18k miles into my 2023 Sorento. I have had zero issues. My dealership has taken very good care of me on my regular checks and have has zero problems. I purchased mine however after recalls and its manufacture date was after the recall situation so I was in the clear on a lot of issues... I also drive this just in city with some outings outside the city but not often. Sounds like the Sorento is not a fan of being driven long and hard.
Wait until (when,not if) you need warranty work, THEN let us know how "well" your dealer treated you!LOL
@@TheOzthewizYup that's what I hear.. Kia throws alot of resistance your way with warranty to possibly try and wiggle out of work. If you don't have every oil change receipt 5k miles, every maintainance receipt they can deny you..
I was apprehensive about Kia for many years then back in 2018 decided I liked the SX trim on their sedan and pulled the trigger.
Had a warranty cover a whole new engine. ZERO resistance with the dealership. They took the car right in and bcus the parts were on back order they gave me a newer car to drive for MONTHS. No questions asked.
Bcus of that warranty I saved tremendously on having to buy a new engine. Also might I add that this was a transferred warranty. As I had purchased the vehicle certified pre-owned. Which came with a transferable AND extended warranty.
THEN after they fixed the engine they then restarted the extended warranty from the date of the new engine for another 5 YEARS!! I had no idea they were going to do that. Extended until 2027.
Kia 🙏
@@aboogie797 bruh, a new engine that quick and you praising warranty? lmao. I'd rather not deal with that, warranty or not
Same exact spot right now on my wife's. Fingers crossed for the next 18k
I have a 2021 sx prestige. And its havjng problems left and right. The biggest issue now is it sometimes wont start. Doesnt throw a code. I hit the button, hear the fuel injectior wind up. No fire. No cranking, no noise no codes. Just wont start. After hitting the button 4-12 times itll start. Took it in and of course it did t do it for tlthe service dept once the entire week they had it.
😂😂 you ready to buy a better brand now lol
@@cormaro13 it's gone! Lol
@Mactavish2142 which brand did u end up getting , I had a good experience with mazda so far for the past 2 years and 100k mileage between two cars
@cormaro1376 I found a very clean low milage jeep grand Cherokee. Loving it so far.
Lexus is where it’s at for reliability lol my old beater 2007 is250 with 208k miles still running like a champ, never one issue
Wow, Kia has done a great job keeping that recall out of the press, I’ve been following Sorentos since they check many feature and size boxes, I’ll definitely push that decision off at least a year.
Probably a good idea regardless, interest rates are terrible and they havent built up a ton of inventory to make deals.
Kia reliability issues have always been an issue and always will. Just get a different make
@@TheSummerOfGeorge1that's a generalization. I have driven 200k in kias since 2012 and had no problems. Not saying there aren't any, or that the dealerships are particularly great after sale. Although my worst dealership experience was at a Toyota so
I got a 21 Sorento SX Xline. Had to replace the steering column once. The moonroof/sunroof rattles like crazy and now again I’m getting clicking noises from the steering column. No issues with the powertrain… but yeah, it doesn’t like low speeds/stop and go traffic, but mines not at the level described in the video.
DCT tend to shutter or be rougher. Wish they’d use a more refined regular transmission like a ZF 8 speed (which is legendary) but maybe that would cost them too much.
I would pay more for a regular AT transmission and take the gas milage hit. This is the best looking SUV. but now they ruined the front on the 2024.
@@short5stick I like the new front. It looks more premium. It’s more cleaned up. I plan to get one for my fiancé next year. But yeah I’m not sure the transmission really saves any fuel efficiency.
@@devinmurray5280 Yes it is growing on me now. Just cant pull the trigger on. worried about motor burning up and kia takes to long to repair and not covering it and the bad DCT. I hope they changed the transmission to a regular AT transmission. Worried about it burning oil and carbon build up too.
Exactly, I can understand a DCT in a sports car, but in an suv, what’s really the point? A proven trans like a ZF would be a much safer option.
for in town driving i would agree with you. DCT were designed for racing. so putting around and creeping around is not what DCT are meant to do. wears them out.
A few months back, I went to a Kia dealership and they tried telling me that Kia was more reliable and reputable than Honda (I had a 22 crv I was looking to trade in). Needless to say, I walked and went with a 23 passport. After seeing this review (among countless others) I’m happy that I stayed with Honda considering the price of a Kia Sorrento sx is around the same price range as a Honda Passport.
Can I ask why go with SX？ SX is the best trim, I am thinking about the cheapest trim... But Kia maintainance fee and fix is ezpensive
@@tonglu2391 Honda all the way. Kia has bad motors burn up and use oil look it up.
Not completely true but for some historic models, it is correct that kia is more reliable.
@@tonglu2391 I really wanted the cooled seats
As a long time Honda & Toyota owner I've had zero issues with Hyundai or Kia. My family's 33k mile Lexus just had AC servo motors conk out and it will cost $2k for repair all out of pocket. I'll stick with Kia & Hyundai as their warranty would have covered that.
Wished I came across your video before buying my 2023 Sorento EX+ ... Right now its at the dealership for 10 days now. The truck dosnt want to start up, something is draining the battery. They say its the start/stop switch thats causing the problem and right now the piece they need is N/A and they have no idea when they are going to get it back in stock. They lent me a Kia Soul 2017 and that transmission bug you mentioned at the end of your video... I think this Kia Soul has that exact same problem.
Tuesday Im going to give a call to KIA CANADA. I bought the Sorento 2023 2 months ago and It had 9800KM and as of right now Im at 17'000km and Im paying 420 every 2 weeks for nothing. I have a feeling I got a 'Lemon car'
I think it is a lemon car, too.
Time to invoke the "lemon law"?
@@TheOzthewiz Okay, so after the thrid attempt. My problem from the start was the ground... My ground for the battery broke... so the battery would drain all its power after a few hours because It would ''Stay on'' even after shutting the car off... 3 Towing for 25 days.... Crazy... So far its beem 3 weels and the probleme hasn't come back yet!
Have them buy it back from you and run far away from Kia/Hyundai!!!
I Bought A Kia Sorento 2.2 Diesel 2017 Nearly 4 Years ago, Now Has 52 thousand on The Clock From A Great Main Dealer in Wiltshire.. Best Car I'v Ever Owned, Still Love It, No Problems..👍
I really like Hyundai and Kia in terms of styling and warranty coverage. I had a 2020 Hyundai Palisade and had numerous issues that were, thankfully, fixed under warranty. That itself doesn't turn me from the brand, but the dealership experience does. It's absolutely an abysmal experience trying to get service and then getting said service. In the 2 years we owned the car, it spent no less than a total of 3-4 weeks at the dealership. Each oil change that I waited for took 3-4 hours each time, leading me to learn how to just do it myself before I sold it.
I sold the car in July of this year and haven't looked back.
What car brand did you go for now ? And what is your experience now?
@@MarioTinoco1998 we went with Lincoln and so far have had a great experience. The buying experience was 100% remote. The only time we set foot in the dealership was the first time to test drive the vehicle. The fact that we didn’t have to wait 5 hours (like we did at Hyundai) was already a great selling point.
We had one thing fixed during service that we found during our inspection at home, and they brought a loaner to the house and took our truck to get the work done. We didn’t have to lift a finger and weren’t inconvenienced in the slightest.
If you are looking at one. Get the hybrid which has a true 6 speed automatic transmission with a torque converter. I am looking at a 24' Sorrento hybrid.
Checking in to see if Kia/Hyundai are building competitors for the Toyota Highlander yet. I got my answer.
You are late mate. Palisade and Telluride started building back in 2019, 4 years ago. They are direct Highlander competitors, only better in every regard. They are still in production, so better jump on that wagon until its gone.
This is why Kia/Hyundai/Genesis trail Honda/Acura and Toyota/Lexus. I have owned many Hyundais and a Genesis sedan and encountered a myriad of mechanical, electronic and horrible customer service and corporate support issues. If their service department and the corporate put customers first, they would be on top. However I am back to Acuras because Hyundai Corporation lags behind in service. Any car or truck can break down, be it Acura, Genesis, Lexus, etc., but how do you remedy it and respond sets the tone, or lack of it.
Kia/hyundai trails EVERYONE, not just Toyota and Honda; they’re worse than even all the American and some of the European brands in reliability
That "wonderful" 10yr warranty isn't worth the paper it's written on!!
Been researching used 2022-23 Genesis GV70. Love the look inside and out but.. I'm not gonna get suckered. It's just a dressed up Hyundai. Think I'll keep my bulletproof 2013 Acura TL a little longer.
I have 2021 Sorento SX. Currently little over 43k on it. I drive about two hours daily. I really put this car to the test. Haven't had any issues other than window trim peeling which was replaced under warranty. It's really fun to drive. I can open it up when needed and drives more like a sedan with plenty of cargo space. My previous car was 2012Toyota Highlander and lasted about 230k. So If I can get 200k out of Sorento, I'll be happy. I'll report back when I reach 100k.
This is a shame. Before I bought my Honda, I was seriously considering Hyundai/Kia in addition to Toyota, Honda, and Mazda. This week, I was surprised to hear that a coworker had a piston go on their 2017 Hyundai Santa Fe with less than 100k km on it, essentially killing the whole engine. Now I see this video on a new Sorento and can't help but think I dodged a bullet and feel relieved.
Kia would be a world beater if they could match Toyota on reliability.
Eh, they’d still have to beat Lexus
That, and resale value.
@@MustafaAshah-el9ncthat’s for Genesis to fight for
@@MustafaAshah-el9nc Lexus is owned by Toyota...
@@SkylineLofe congratulations
I had ordered one and when it came in the dealership said the price was 8k over msrp. I argued with them for a while but ended up not purchasing it.
Got my deposit back and I'm still driving my 2015 RAV4. With interest rates the way they are and OEM's selling way over MSRP I probably wont be buying another car till I can pay in full below the stealerships asking price... (in 2054)
8k over MSRP for a kia???! LOL they can fck off!
That's right! I've been saving my cash for 2+ years and want something newer but there is nothing that compares to my bulletproof 2013 Acura TL 3.7 NA V6 power & reliability under 55K CDN. No need to make a move until you got the cash in hand.
Id personally take a Mazda CX5 or maybe CX-50. Hyundai & Kia DCTs are known for multiple failures. That’s why the dealership service department usually replace the entire transmission, but even DCT replacements keep failing... just like older Nissan JATCO CVTs did..... abysmal customer service too.
The transmission itself is not the problem. The dual disc DRY CLUTCH is what causes the "shudder" when heating up in heavy stop-go traffic! Same problem Ford had with their otherwise excellent 2012-2018 FOCUS!
DCT in regular cars is just asking for trouble but transmission isn't Kia's only problem. Their engines are known to brick commonly as well. Remember the story about the guy who had a sorento and his engine replaced nearly every 60k or so miles because he milked the 10-year unlimited miles warranty? Just google "600k mile kia sorento" and you can find all about it lol
Once or twice within 600k miles is good, 3-4 makes it on the less reliable side, 9 times is when you know it is a manufacturing defect.
Edit: just reread the articles and seems that 600k sorento also went through 4 transmissions lol
The mazdas don't have a 3rd row
Thank you for doing to grunt work allowing me to make an informed decision. My RAV 4 has been rock solid. Oil changes and regular service. Peace of mind, plus no loss of vehicle for days..
The people looking at KIA/HYUNDAI would be MUCH BETTER off paying a little more for a Toyota.....ANY Toyota!
Mazda or honda
You dodged a bullet. I’ll never buy a Kia/Hyundai because my mom’s Soul almost killed her on the highway when the engine seized.
I wonder if you had issues with breaking. I fell like the rotors are way too small for this size vehicle. I have a 23 HEV Serento I can agree with this test. We only have 10,000 miles on it so far. My biggest complaint is yes car play can be downright useless at times. And again it needs way bigger brakes in front and back.
Wonder if these issues will be addressed for the 2024 design refresh
probably not tested long enough to have transfer case problem... or would it happen?
I have a 2023 Kia Forte GT2. Has the 1.6L Turbo w/ the 7Sp DCT. I bought the car in February and have clocked 13,400 miles. I can say that unlike C&D I have had 0 issues. No powertrain or infotainment problems. I know a DCT test to behave more like a manual rather than a standard auto so that's how I drive it. In stop & go traffic I leave plenty of space in front to pull forward and aren't rough on it while city driving. Maybe I'm an outlier but based on my personal experience I wholeheartedly recommend the car. The condition being that you perform regular oil changes, and are a bit aggressive on the maintenance schedule.
100% this - These cars are designed to be more sporty/driven a certain way
I have a 2007 Kia Sorento. It now has 140 thousand miles and runs great. I get oil changes when I am supposed to and never ever had a problem. I love my Kia.
It is funny how KIA and Hyundai now have top “reliability scores” from JD power and other agencies.
JD power is a joke, always has been.
Own a 2016 SXL and not a single issue throughout today quarter 2024. Only link kit with extended warranty at 90k km. At 103k km and strong
When I was looking at buying a used Sorento some cars showed very checkered pasts in terms of maintenance records, chocked full of unexpected issues and failures. Others had stellar records from beginning to present. It seems a little hit or miss on Kia and the Sorento. I bought a used 2014 Sorento with an A+ maintenance history and it's performed exceptionally well. No doubt due to the obsessive nature of the one owner that bought it new.
Scary
I have a Sorento EX V6 2015 at 113Kmiles. I tip the CSR and the head mechanic well to get them on my side. Recently had a total failure of the door lights ($476). Lights work ok individually, but won’t come on when opening the doors. Just now the interior fan blower failed and was replaced by me ($45). It also has the infamous white paint peeling problem that KIA wont repaint. I’m going to switch to Toyota Highlander next.
I’ve been driving Kia Sorrento lx 2021 for 2 years 56000+ miles on it. Never had any issues and still runs smooth like day 1. Gas mileage is best in class 27/30. My only regret would be not having AWD. I’m planning on keeping this for next few years. Any one had issues after 50k miles. If yes, please let me know what to look for in future.
I just bought a 2022 Kia Sorento LX yesterday and looking at the comments it appears that the LX base model is the only model I don’t see people complaining about. I came across this comment and now I feel a bit more relieved lol
The dealer experience when buying and servicing a Kia has turned me off to Kia. And I've owned 4 with the last being a Kia cadenza that when it needed any service I actually brought it to my local Mazda dealer that I bough my wife's cx-5 from. Mazda dealers are world class while Kias are 3rd world. Secondly your new Sorento transmission gets replaced with a rebuilt one?
The Mazdas' rival Toyota in quality and reliability. Can't figure out why they are always "under the radar"!
Would these problems exclusive to DCT? In where I am, we have normal AT and that's what we are looking at instead of the DCT.
Have the 2022 Kia xline. I love it. But I already had to replace the rotor which made me worried as to why I had to change it so early on. Before 40,000 miles . I’m hoping that’s the only issues I have. For reference , I did drive it through the grape vine on our way to LA . I’ve driven to Central Valley all the way Bay Area and up apple hill placerville .
My2018 Sorrento SX has 146k runs great! I want a newer model but concerned after reviews
OMFG. And i'm looking hard at the Sportage Hybrid. With a Turbo engine to boot. Wow, i'm really rethinking buying a new Kia.
The Sportage is ACTUALLY one of the FEW reliable KIAs!
My new 2021 Sorento X Line had to go back to dealership after 60 days and needed a brand new transmission from Japan, can’t believe they still have a bunch of issues 🤦🏾
A read a comment saying it is a hit or miss with Kia/Hyundai products and I do agree. We had a 21 Kia Telluride that started having transmission issues at 12k so we traded in. Our 20 Kia Soul has had a couple of recalls plus the famous theft issue (software was updated). Nice little city vehicle but thinking or trade that one in before something else comes up. I like the designs from Kia and Hyundai but the constant issues with their transmissions, fire and theft risks, among others are just too frustrating to consider having any of those vehicles in the future.
If you’re someone who’s dumb enough to buy a Kia soul, which is unbelievably ugly, not reliable, but worst of all: very inefficient for being such an ugly, small mess, then please stay in your Kia soul lane and don’t buy another make. It’s good to be able to identify the people who have no sense at all on the road by their Kia Soles
@@TheSummerOfGeorge1are you a Hyundai/Kia spokesman? 😂
The irony here is, the Telluride is KIAs' MOST RELIABLE vehicle! Oh, the inhumanity of it all...
My 2019 KIA sorento ex v6 awd knock on wood has been solid and has 118k on it.
I am (now was) looking for Same SX model 2021 as my Toyota Camry SE 2018 is about to hit 200k (199,390 miles) and NOT A SINGLE ISSUE!
Meanwhile, Kia is at 40k ans already, so may issues? Smh !!!
I went with 2023 santafe sel. Its 2.5 NA with regular trans. I don't want huyndai with turbo and DCT. More stuff to break. Thier dct isn't good
I have a 2018 soul exclaim that has 170k! I dont know what sorcerey is keeping it going.
Best review I've watched! Thank you ❤️
I've had such a great experience with my 2018 Kia Stinger that I've been considering a Sorrento now that my family is larger. Maybe I'll just steer clear of DCTs.
So you are going to pass up the C8 Corvette AND the GT-500 Mustang (they both have DCTs (wet clutch)? Fantastic vehicles............0-60, 2.7sec for C8. The Mustang about 4.2sec!
Is this a joke? They said they need a larger vehicle, not a smaller one lol.
I had a 2021 SX Prestige that needed a new transmission at 12k miles. Overall, I loved the car but and I’m contemplating getting another one but that dual clutch scares me.
37gb update for the radio? WTF?
four scheduled service visits that cost $850 or $212.50 per visit. what the hell how come so much?
37GB update file?! What on earth are they putting in that radio?
Thank you for the honest review.
DCT don’t bode too well in traffic. The issues track.
I'm so thankful for my Taurus for being so reliable. The only 2 repairs in 145k miles under the hood has been an o2 sensor and high-pressure power steering hose, all which happen after 100k miles. I believe all vehicles should be able to go 100k without any major problems. I feel sorry for the people who buy new cars that have major break down so early.
What year is this sorento
About 2 years ago I was thinking of buying this vehicle. Unfortunately I buy my vehicles on the basis of reliability and would now not even look at Kia Hyundai.
Or you can't afford it.
Oh man, that gives me some pause. I’ve been driving a 2013 Kia Optima for about 11 years and I did get the transmission replaced for free at about 9 years for like gear slipping issues and it took about a month (got a free ford explorer rental for the entire time, lol). I wonder if a lot of the dual clutch problems have been ironed out in the 2024 model year :/
Bought a 2020 Kia Soul for my son's first car....first and last Kia we'll ever buy. Fooled us once...
Sadly KIAs' reliability has taken a hit due to the NEED for increasing production and selling more vehicles!
i just bought a 2020 kia soul, whats wrong with yours?
Despite the fact that I was considering the 2023 Sorrento to replace my 22 MDX in August Next year (2024). With aall these Powertrain Issues and other engine issues, of which I had 0 on my MDX, I will shy away. Too Bad , it looks so ideal a vehicle for me as a 71 yo Retiree who really doesn't need a 3 row gas drinking SUV for primarily local Suburban trips. The Hybrid is another consideration - it uses a different Tranny ( a 6 speed non Dula Clutch Tranny) , but we will see?
Given these faults were rectified, it would seem any of these actually produced in the last few months would be just fine. There is still that very generous powertrain warranty to back it up, and I'm pretty sure Kia would rather NOT have their customers bring their cars back during warranty.
Go mazda cx90
Stay away from Kia. Bad quality. Korean crap.
@@allwheeldrive Yea but they burn oil too and warranty is nothing when they reject it like they do most people I read. Motor will burn up.
@@allwheeldrive rectified like their theta i and theta ii engines and newer ones too? they just keep adding defects with time
I've been driving Kia Sorento 2022 2.2 dizel for 40k without any issues. Not a single one!
Late to the post, however when my wife and I were shopping cars we decided on the Lexus LX. They are admittedly pricey. Our son bought a new Sorrento same color and was chiding us over the fact that he could buy 2.5 Sorrentos for that money etc. I'll probably drive the LX for the rest of my life. The Sorrento is already gone. Inexpensive even in relative terms does not always mean cheap, but generally very good cost more. If it's the bargain of a category usually there is reason behind it.
I love your reviews! That's so good! Awesome content!
Thank you for the honest review!! This is what we want!
Got a 2023 Kia sorento base model as a work vehicle in may of that year. Drove it for 5 months until 20k km. Only issue I ever had was a plastic covering falling off the axle.
Very pleasantly suprised with it
Also with the 10 year warranty who cares
Im hoping to buy one today - what would you rate it outve 10?
Willing to bet you'll have a LOT of "pleasant" surprises in store as the km pile up!
Its pretty good honestly i hope u bought it
Does the engine come with the free metal shavings in the lower block?
Of course! It’s a Kia. Metal shavings guaranteed or your money back!
I have a 2016 Sorento V6 with only 50k miles. Engine has been fine but had 4 other costly repairs to deal with amounting to over $5,000. My next SUV will be a Highlander.
Also….IMO the dealership experience is very lackluster.
Looking at this model and mostly concerned about reliability, i test drove a 2022 sonata and it was terrible and i swore no kias or hyundai the thing shifted like the transmission was failing, the roaters were warped it just felt cheap. From what i see its a quality issue, some people luck out and some get a fantastic vehicle.
We've had very good luck with our Kias, never spent a dime on the 4 we've owned. We don't have teenagers who drive them and we do keep up the oil changed, so maybe that's a factor.
Geez I considered this before I traded in my 22 Tuscon which I found to be uncomfortable and slow. I ended up with a 22 passport and I love it but it’s had 2 recalls and it froze after a car wash. I think all new cars are subject to their issues but so sad because you spend so much money on them.
We just got a '23 SantaFe SEL Premium for this reason... Wanted to stick with the 2.5/8speed instead of this high-tech Turbo/DCT. Sucks that they only offer this complicated powertrain on these higher trims.
Lots of issues for a new car, only thing really holding these kias/Hyundais is the reliability tbh
Hyundai and KIA is at the top for reliability above toyota and HOnda.
@@maga6319 lmao you sound real dumb making such false statements 😂
I have Kia Forte with 70k miles. I only had a small issue with a coil, I bought a used one and that was it. Kias are good in general, but maybe some models are not.
Tengo una sorento 2023 y en algunas ocasiones la transmision dtc hace cambios asperos (duros)
This video has reinforced my concerns about Kias/Hyundais! Yes they have great warranties, but who wants to live at an auto repair shop just because it's mostly paid for.
Why would you let this particular video sway you? They said this vehicle was an outlier. Lemons happen with any car brand. There have been recalls with Toyotas for fires recently, for example.
Same here. I’ll never buy a Kia/Hyundai just for the fact that they are so hit or miss. People either get one that lasts 200,000 miles or something that’s always in the shop. They have not improved their manufacturing processes enough for me to even risk it.
My 2021 Sorento xline is 37000miles in with no issues…. :) figured I’d post this to put things inter perspective:)
Way to many people putting there 2cents in without actually owning one. We have a 2022 Sorento Xline with the 2.5l engine non turbo. We are at 14k miles and runs great, no trans issues, or powertrain electrical. I cant speak for the other powertrains but the 2.5l non turbo saves us alot on gas. Traveling with 5-6 people is perfect but once you have all 7 seats being utilized is when the car is not big enough.
I have a 2022 xline just took it in for a transmission replacement, 24,000 miles
@@enchantkeymike8170 and which engine do you have
44K USD? For a Sorento? Wow. I got mine for 33K Canadian in 2017, things have gone to the roof... Mine has being reliable but seems the new model not as much...
Is this a 2023 or a 2024?
My Kia Sorento 2014 has a transmission failure
you dont creep along in a DCT. you dont ride the cluth in a manual. either go or stop. why is this surprising?
Just confirms how critical that 100k warranty ism the problem though is extended downtime waiting for a fix. 24 days is unacceptable esp without a loaner car... if you re gonna keep any of this brand past 100k you better get an extended warranty. The problem is people are lured into these cars by the price point. Ill spend a little more for a Honda and have the reliability and resale value this brand cannot come close to.
what year sorento is this?
Please make one for kia sportage 2023 hybrid
Wow that was something less than a ringing endorsement of this vehicle. Sadly I feel like it is what you can expect to encounter if you're brave enough to buy a Kia. I'm a bit baffled as to why they felt the need to put a dual clutch transmission in a family SUV. I owned a bought from new 2016 Kia Soul and suffered catastrophic engine failure at 70k miles. Personally I would spend a little more money and a more reliable brand.
You said it. Brave enough. Style draws you in. It will bite you.
What sucks is that they are putting it on a lot of their cars. Their 8 speed Auto is flawless so I'm not sure why they are trying to put that transmission in everything
In a word.........EFFICIENCY! The DCT gets 10% better mileage, along with a NOTICEABLE increase in acceleration versis the hydraulich set-up!
no lie i just rented a 2023 HEV and it was so damn nice to drive and it only cost me 47$ for 600 miles of range
Kia figured out younger buyers care more about exterior and interior design than quality and reliability. Until you start having issues
This is yet another example of why Honda and Toyota continue to rule.
My uncle bought a new Lexus and had to invoke the lemon law. Seems like there are occasional lemons for every manufacturer.
@@cgatito3528Yep there's possibilities of lemons for every brand, just some more so than others. Hopefully things panned out well for your uncle
My lady friend was driving her Hyundai Tennessee to Oklahoma when the engine seized. She had even taken out the extended Hyundai warranty. The car was towed to a Hyundai dealer in Tennessee while they waited in a motel. Then they were told that the engine was completely shot. They were told that a new engine would have to come from Korea. So they managed to get themselves out to the airport and flew home. They were told that a new engine would have to come from Korea. So they managed to get themselves out to the airport and flew home. That dealership would not give them a loaner. That dealership called her 3 months later to tell her it wouldn't be covered under the warranty. They tried to say she didn't change the oil but she even had the receipt from the dealership in Oklahoma. She hired an attorney. Then they told her she would have to pay for all the new fluids put in the new engine and the old transmission. The lawyer got on the phone to the factory in Korea and that put a stop to that. When the car was ready they told her to come and get it. Then the car was shipped to the dealership in Oklahoma. They live 53 miles away from where the car was delivered. The windshield fluid bottle was missing and that dealership wanted to charge them for the part and labor. She said the other dealership didn't put the part back on when they did the engine swap. They said, " How do we know you had one and they left it off." Because my Attorney will call your Boss and ask why it was left off.
Her attorney cost her plenty but as soon as she got her car back, SHE TRADED IT.
I have a 2012 kia sedona with a V6 and a 6 speed trans its rock solid as for you new kias I would not buy with the DSG junk and they have had massive engine problems over the last 12 years
My family has some Kia and Hyundai starter cars (Accent, Rio) but the Santa Fe was a piece of garbage. I took it across the Midwest and the road seemed to rattle it apart and before 18000 miles the engine quit. I'm not going to tell you the wait time on the repair because you would not believe me but suffice it to say I traded for Mazda and never looked back and I'm at 30k miles on my CX5. Never would I buy a Hyundai or Kia SUV, doubly so after this video. They are big on bells and whistles but the recall lists say their construction quality sucks.
I'm at 16K miles on my 2021 EX with no major issues so far. I did get the Transmission Software Update and it felt unaffected. At 3:16 when you mentioned bucking and coughing it would either be an injector misfire (pick one of the 8 total, direct or port) or bad gasoline. In that case I use premium upon filling up and add a PEA based fuel system cleaner at every alternating fuel stop.
Sounds like you are having to compensate for a faulty car. Face it guy, these cars aren’t reliable. They are crap boxes.
16k is like it was driven off the lot. I have a 2012 Subaru Outback with 118,000 miles and it's been a reliable commuter car I can use in the snow. Cars should be faultless until 80,000 miles for it to be deemed reliable
@@colechapman6976 The Sorento is as functional as the day I drove it off the lot. Besides, my commute is short (2.5 miles) and I take a trip whenever there is a chance.
@CDeuce152 I have a 2022 xline and my transmission is being replaced, out of nowhere drive the car wouldn't shift gears around 20 mph then around 60 it would high rev, they have me currently in a rental
I use TopTier Premium gasoline and once a month a top it off with either Chevron Fuel System Cleaner or Gumout Regane Fuel System cleaner. At 14,500 miles i have had no issues. Plus, i made it a habit to turn Off the Auto Start/Stop feature which causes early engine wear.
Car quality is so bad these days - it is across the board as JD Power noted. I am pretty sure they will drop the dual clutch is everything but performance powertrains as people kind of never get over that it is really a manual transmission with all that clutch hopping if you crawl along. Ironically - the perfect match for the dual clutch has been the use of it in hybrids as the battery takes care of the low speed aspect to "power the crawl" and also to not damage the powertrain. That said, gosh the dual clutch - it almost needs like a training course for drivers as you can never think of it as an automatic - you want to be a paddle-shifter person through and through.
In terms of actual reliability cars are stronger than ever. A lot of the issues that get counted in those surveys aren't ones that impact safety or reliability but things, like a glitchy infotainment system or a faulty parking sensor, that are annoying.
You are SPOT ON! After owning a 2013 Focus, for 4 yrs I agree totally it is like OPERATING this DCT is like driving a MANUAL TRANSMISSION without the "third" pedal. It was VERY reliable in MY case (90% highway miles). The DCTs' were never meant to be used in HEAVY stop-go traffic. THE "SHUDDERING" is NORMAL when the CLUTCH PAK is heated up by doing a lot of "creeping" in city traffic! This type of transmission is NOT one that you simply stick in DRIVE and go!
A local mechanic warned me about Kia and Hyundai. The cars are popular because they look nice and they're inexpensive.
It seems that Kia took over the design & production of Ford’s Powershift transmission.
It blows my mind that carmakers are still offering vehicles with dual clutch transmissions, after the Ford Focus disaster. Toyota Highlander wins the three-row SUV segment every time, for quality, reliability, and durability.
I bought an 23 Xline about 3 months ago, I have 8000 mls on. I drive 140 everyday for work plus more. I love this vehicle.
I have this exact same car with 22k miles on it and I never had these issues, great car tho.
Crazy to me that your factory warranty replacement of a transmission is for a refurbished one. Really?