Sequence of service in a Casual Dining Restaurant. Restaurant Server Training
Вставка
- Опубліковано 23 тра 2021
- The sequence of service is the most important factor in ensuring your guests are receiving high-quality drinks and food service. As a food server or restaurant server, you have to know it.
There are many differences between the sequence of service in a casual dining restaurant and the steps of service in a fine dining restaurant and therefore we have created a video for each case! Visit the
www.thewaitersacademy.com/
for the online waiter training course and get your waiter certificate.
My first book is now available on Amazon. Find it here: amzn.to/3w5fnKD
Find amazing hospitality jobs on:
waitersnetwork.com/
Here is a summary of the Sequence of Service in a Casual Dining Restaurant:
1. Great your guests with a smile and a friendly attitude
2. Present the menu and the chef's specials
3. Take a drink order
4. Take the food order and ask about wine
5. Serve the drinks before the food ( wine including)
6. Serve the food
7. Two minutes - two bites check
8. Clear the main course plates and offer dessert
9. Ask for coffee and digestive
10. Bring the bill and take care of the payment in a prompt manner
11. Thank your guests and welcome them back
www.thewaitersacademy.com/202...
Thanks lot bos you improved my skills every day I really appreciate
HI Aiman, thanks for your kind words. I am glad I have been of help and I wish you the best of luck in the future.
I wish they played music when theres awkward pauses with the customers in real life, like when opening a bottle of wine 😂
Hello guys, as I already announced we are working on a series of 30 new videos about Restaurant Service! We start with the Sequence of Service in a Casual Dining Restaurant. We launch it as a Premiere so every one of you could ask questions in real-time and I will be there to answer them! Click on the notification bell so I can See you on Monday! Stay safe!
Thanks a lot for teaching new waiters like me ❤
This video is gold. Thank you very much sir!
Very welcome! I am happy to help! Keep learning and implementing the new skills and knowledge.
Thanks Sir.
I'm waiting! Take Care, stay safe too!! See you!!
Hey Vagner, thanks, my man! I got injured and wasn't able to join for the Premiere but we'll do it in the next video.
This is amazing service! Just like an angel!
hehe, thaks a lot!
Thank you very much, I really enjoy watching this video, and it slowly enhances my skill
You are very welcome, Daniel! I hope the video helps! Don't forget you can learn much more from the Free Online Course at the Waiter's Academy. Good luck!
I have been watching you for awhile and want to compliment you that you are a really hard working! Im an expreieced server also. I got your history.
That's awesome, Nisabehere! I appreciate that coming from someone with experience in our business! Thanks a lot!
wonderful, thanks!
Wonderful boss ... You explain very well.. thank you 🙏🙏
Thank you, Mihir! I appreciate you being here and say that! It means a lot to me. Best of luck with the job.
Amazing video
Thanks for this video sir, I have learned many things about waiting, now I have some ideas about this job.
Great! You should sign up for the Waiter Training Course and really learn all about waiting tables!
www.thewaitersacademy.com/courses/waiter-training-course/
You're videos are always helpful 😍
Thanks
@@TheWaitersAcademy you're welcome sir, you're my inspiration. Thanks for always motivating us loved your videos so so much 🙏🙏🙏
Hello waiters academy, your videos are very nice, very educating to watch especially we are in online class right now here in the Philippines because of the covid pandemic! By the way I am also a College Instructor here on the Philippines with the course of Hospitality Management. Very very nice videos! Keep it up and more power.
Thanks a lot Irano!
Nice one, please do a a video with a complicated guest from start to end so that some may learn real life challenges they will face
I have a few of those videos, you just need to look for them and you will find them
Thank you sir for this video
I like such training
Incredible on entire UA-cam 👏👏👏
How are you Mr.Tripathi? Thanks for being here.
Real I see my self to becoming a good ans best waiter through this training videos thanks you Master
I appreciate that, Bryton! Keep it up! Best of luck!
Very thorough and to the point video.
Hi Karen, thanks a lot! How is everything?
@@TheWaitersAcademy Hey not too good we on another lockdown in our 2nd wave.... hopefully things get better soon. Keep doing a good job we appreciate it.
@@karenramcharan8983 I hope better days are coming for you there! It is such a tragedy! Thanks for your support, Karen!
Thanks a lot Mr. Ned😁
You are very welcome, Syauka!
We have practical today and i don't know how to do it and saw thia videos and you save me, thank you😍
Happy to help! I hope it all went well!
This is very nice. Thanks
Thaks!
Wine label should face the guest when pouring lol.
Very impressive indeed
Thanks a lot
I really appreciate you ❤️❤️❤️
Thanks
I work as a professional chef and I am really looking up to the waiter profession . Thank you for those videos there is so much to learn …
Go for it, Chris! Best of luck!
Nice content
I just join the academy. I love what I hear and see
Great! Thanks for joining and let me know if you have any questions! Good luck!
So nice and beautiful information
Appreciate it!
Upon all your videos, I’ve noticed in this one that you did not write the order down ……but I know you’ll remember because she’s the only guest you’re taking care of now
Very nice video.
Thank you very much!
Your videos are Really useful sir❤
Glad to hear that. Thanks!
Well done... Grate job 😊😊😊😍😍❤️💙💪🏻😊
Thanks!
Really helpful
Glad it helped
Definitely looks delicious :)))))
Thank you 😋
Great!
Thank you!
It is a great video I like that
Thanks!
We have a lot to teach newcomers. In your video
go for it!
Great video. However, I have to say, offering 'a beverage' instead of coffee can be the difference between suddenly being in the weeds and being able to take care of all your tables. But I appreciate the Platonic Form nature of the presentation
Yeah, I love when the guests ask for 3 cappuccinos and one fresh ginger tea.....😬😬😬😬
Hi sir first of all thank you very much I am sure that we are learning many new things from you all your videos are really useful I have question for you when I take job interview I get excited I need your advice
Hi Yusufal, being excited is not a bad thing! Being sacared is another thing. The better prepared you are for an interview, the better chance you have to make it and less nervous you will be. Just follow the steps I am giving you in this post and you will see how differently you will feel the next time:
www.thewaitersacademy.com/2019/07/job-interview-questions/
Good luck!
watching this video it lead me to ask you your take on this . i see the chef from my work place having the food for the guest in his hand close to his face and talking to them and i told him that should not be done he make fuss about it and say he was explaining to them about the meal
You have made a good point! He should know better and don't need to fuss about it but you know how chefs are!
@@TheWaitersAcademy thank much
Waiting 👌😍
Thanks, Isuru! I hope you find the video helpful.
This looked a little bit awkward, i think it’s more important to be genuine than fake, but genuine in a kind positive way, also you interrupted her when she was saying thank you to say your welcome, maybe I’m wrong but it’s still definitely great service!
I see you have listen carefully! The interuption comes from editing the video, They have cut the two audio records a little slopy! Thanks a lot!
It is important to be professional. Sometimes you have problems at home and you are sad or angry, can you go to work and behave as you genuinely feel? No. You still have to put a smile on your face and perform!
Sir,
I hav watched the video till end. One thing I need to know is when you bringing some new plates you came with a style. Is it very safe and your unique style?
Absolutely!!!! Great observation! You have to create a style for yourself and follow it. I always say that everything you do in the restaurant has to have your style and imprint all over it. Do evrything with finess and talk with authority!
Thank you very much for your kind information. I will definitely try my best to follow it.
Well done! Hope you help us how to know different between tea spoon and dessert spoon
Thanks a lot, my friend. I appreciate it.
when we need to serve lunch buffet before or after serving dessert
If you work in buffet restaurant, the dessert should be on the buffet as well. I don't understand the question.
Sir I would like learn with more people please
As a waitress I like to do what did you do in the video,
But as a guest I like when the waitress not coming to my table often
Great! Just tell the waiter you need more privacy!
Well..madam, i would like to have your pretty smile for my appetizer..mucho gracias..👍👍
😊
So you serve & cleaners from right side of guest
Most countries, YES! IN USA you serve from the left and clean from the right!
Is it always necessary to serve a dinner plate ?
Sorry, I don't understand the question! Do you ask about the charger plate?
What about asking about any allergies?
Only if you serve large groups, you ask automatically about allergies. In a la carte it is the guest responsibility to warn you if they have allergies!
How this service be a best and you present menu you taking an order of drinks before opening the napkin to your guest?
So you want to open the napkin of the guest as soon as the guest sit on the table?
I, as a customer, like to take care of my napkin, as it will be on my lap which is my private area😂.
As a server, I like to help guest for the napkin but take a moment to see if she/he want to do himself. Means,.…open the napkin to half fold, present it to her so it is easy for her to grab. If she doesn't grab it, thatt means I can place it on her lap.
Well boss I guess turmeric soup is world famous now. 😅😅😅
:)
I'm a server, but also learning English. The subtitles (Auto-ganarated) made me so confused😂
I thought it was proper English in a formal restaurant to say "the thoughts coming in a moment" instead of saying "your food is almost ready"😂😂😂
Sorry about that!
can i use a pen to write down order ?
yes
❤
is that fish wild-caught or famred?
it is imaginery fish! NFT :)
The waiter is walking like a robot
Sir how to apply USA j1 visa
Try the work and travel program! I have it on the website on the blog page. www.thewaitersacademy.com/
ღᲕინო ხელში არ იხსნება რადგან სტუმრის უსაფრთხოებას ვერ დაიაცავ და არაესთეტიურია
I hope this is some good stuff :)
Mr Ned don't you think that it is too much.. I mean asking too much and interfering guests somehow so often.
Good question, N! When you are watching the video, you could feel this way, but don't forget that all those steps are taking in the restaurant during a dinner that lasts some times more than 2 hours! No, it is not too much. It is the right way to take care of your guests and everywhere I work, this is the service we provide to every guest!
When we need to ask for coffe
When you suggest dessert for your guests
Brother😍😊😅
:)
Tap water 🤣
I would want him to serve me
Thanks, Ashley! 😀
Are you supposed to say the fish is fresh if it’s not😂
I won't do it
Collapse comedy
Isn't he being extra cheesy?
Sure! A little bit! :)