Cognitive Reframing (And One Life Hack to Reduce Suffering)

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  • Опубліковано 19 сер 2019
  • Cognitive Reframing (And One Life Hack To Reduce Suffering!)
    Cognitive Reframing (And One Life Hack To Reduce Suffering!) What is cognitive reframing and how can it help? How much of your pain is caused by how you think? This video shares a powerful “life hack.” This video will help you understand cognitive reframing and how it is used in CBT, Cognitive Behavioral Therapy. We will identify what cognitive distortions are and how they can be changed with cognitive restructuring. This video will also explain a powerful Buddhist concept, the second arrow of suffering. The second arrow Buddhism is a helpful concept combined with cognitive behavioral therapy for anxiety or cognitive behavioral therapy for depression.
    The cognitive reframing examples and cognitive restructuring exercises will help you understand yourself better, and provide a pathway to feeling better. What is the definition of cognitive reframing and the definition of cognitive restructuring? Cognitive restructuring is the active use by a therapist and client of cognitive restructuring techniques, that can change the lens through which the client sees the world. It is a subset of cognitive reframing - cognitive reframing happens either naturally or intentionally. CBT for anxiety is effective and cognitive restructuring techniques can help you feel better!
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    Disclaimer:
    This video was created by Barbara Heffernan, LCSW for educational purposes only. These videos are not diagnostic and provide no individual consultation. Consumption of these materials is for your own education and any medical, psychological, or professional care decisions should be made between you and your primary care doctor or another provider that you are engaged with. Barbara Heffernan is not available for individual consultation via UA-cam, social media, or email, and provides services only in the manner mentioned above.

КОМЕНТАРІ • 220

  • @BarbaraHeffernan
    @BarbaraHeffernan  6 місяців тому +1

    Here is the link to the PDF: Transform Your Negative Core Beliefs: awakenjoy.lpages.co/negative-core-beliefs-pdf/

  • @antarasinha8639
    @antarasinha8639 7 місяців тому +3

    Optional pain and second arrow of suffering. My narcissistic biological mother left me when I was only 12 years old. She never loved me. My father's love was too weak to fill up that deep void in me. Both my parents have gifted me one life with many inner deaths that I still experience very often. I liked to study but my disturbed family life and worst kind of schooling and upbringing didn't allow me to achieve success in my life although I never wished to waste myself but my life is a waste now and I'm still sane and alive only because of my spiritual interests in life. Otherwise I would have been in an asylum by now. Thank you.

  • @alan992493
    @alan992493 Рік тому +7

    Thank you for sharing the concept of the 2nd arrow of suffering, its such a perfect way to describe what our minds do to ourselves and gives insight into how we can counteract it ! I really appreciate your work.

    • @BarbaraHeffernan
      @BarbaraHeffernan  Рік тому

      Thank you for letting me know! This is a super helpful concept for me!

  • @michellezaylar
    @michellezaylar 4 роки тому +7

    Woah! This video came at the perfect time. This weekend I spent a few days in the house where I grew up. My parents are on vacation and this is the first time I’ve slept there in 10 years. While I was there I got to see some of those core beliefs that were created as early as at 5 years old. The main one being that I’m not safe and the world is harsh, unforgiving, and dangerous. I saw how that belief has been coloring my memories of my childhood AND what I’m creating in my future. I left able to appreciate all of the amazing things my parents provided that I had been blocking out or dismissing and able to lift that constraint (second arrow) from my future.

  • @youaremyunicorn8252
    @youaremyunicorn8252 3 роки тому +33

    I recently started to watch her videos, and they have helped me so much. After years of therapists and battling with my mental disorder cognitive therapy is the only thing that works for me.
    I'm glad I found her to refresh my memory and help me for free.
    Thank you very much.

  • @enchiladasqueretanas
    @enchiladasqueretanas 8 місяців тому +2

    I am absolutely amazing! Whenever I hurt myself I immediately apologize! The other day I fell because I installed a slippery tile in the den, so if I am washing the porch and come inside barefoot I will fall automatically! The first time I was about to cry but since I live alone what’s the point of crying without an audience. I said “I’m not going to cry! I am not a poor thing, I am strong!” Now I know better, and purchased a pair of
    🐊 croc sandals that aren’t slippery. I truly mean the apology whenever I hurt myself. Maybe if I weren’t living alone I would be looking for someone to blame

  • @roseytui1735
    @roseytui1735 4 роки тому +29

    This was so helpful. I really related to the 'second arrow of pain' philosophy. I didn't realise how much optional pain I cause myself until I heard this. It makes sense. Thank you

    • @BarbaraHeffernan
      @BarbaraHeffernan  4 роки тому +3

      No pleased to hear that this was helpful! I find it a super helpful concept.

    • @keeganbbk
      @keeganbbk 3 роки тому

      @@BarbaraHeffernan +!aaaa+

  • @sakinaabid868
    @sakinaabid868 2 роки тому +7

    Loved the concept that you introduced to us “the optional pain“. I realized this is what I’ve been doing all through my life and adding to my stress by blaming myself or blaming others for any unavoidable pain. Will reflect now! Thanks for the thought provoking video

    • @BarbaraHeffernan
      @BarbaraHeffernan  2 роки тому

      Awesome that this resonated with you! I find it so helpful!

  • @jenn.dragonette
    @jenn.dragonette 4 роки тому +7

    I love cognitive reframing and all the different techniques your channel guides subscribers through. As someone that is a chronic illness/pain sufferer, using mindful and thought reframing has been the biggest game-changer in my journey.

  • @hanavaughan6956
    @hanavaughan6956 8 місяців тому +1

    This was such a well-explained clear-cut cut to the chase video. Made so much sense to be able to grasp through real-life examples. ty

  • @LB-rn6iw
    @LB-rn6iw 2 роки тому +3

    Great talk Barbara. It really has made me be aware of looking for times when I can lesson self imposed avoidable suffering. 🙏🏻

  • @EmpoweredHealersAcademy
    @EmpoweredHealersAcademy 4 роки тому +2

    Appreciated the outline on how frames are formed! Another great video!

  • @97vandana
    @97vandana 2 роки тому +3

    Thank you so much Barbara. You're an angel for helping so many people out through everything. Thank you thank you💖

  • @katherinescully6646
    @katherinescully6646 3 роки тому +52

    Well, this can change how I deal with and sort out my emotions... I just need to ask myself: "Is this pain you're feeling optional? Do you actually need to feel this level of pain on top of the unavoidable one? Do you think you can let this one go or should we work through it? Do you think you deserve the relief of letting go of this optional suffering?" ... I think it will be very helpful as it starts a conscious conversation with the self and reminds me that I DO have options; that I don't have to undergo some kinds of pain if I can. Thank you🙏💕

    • @BarbaraHeffernan
      @BarbaraHeffernan  3 роки тому +6

      I love how you have developed a helpful internal dialogue from the concept of the Second Arrow!! I hope it helps (and I think it will!)

    • @blahsan451
      @blahsan451 3 роки тому

      How do I download PDF

    • @skippy7208
      @skippy7208 Рік тому

      @@blahsan451 you just click on the little down arrow to the right of the title of the video. Some text will appear with information about the video, click on ‘more’ and a link to the pdf will be revealed.

  • @harvandankaurbedi6126
    @harvandankaurbedi6126 3 роки тому +1

    Absolutely correct

  • @Brycethebeast
    @Brycethebeast 3 роки тому

    Thank you so much for this video!

  • @zoeypierce1762
    @zoeypierce1762 4 роки тому +13

    I really resonated with everything you said. You are very clear and give great examples with visuals, which I so appreciate. Keep doing what you are doing it’s so powerful.

    • @BarbaraHeffernan
      @BarbaraHeffernan  4 роки тому +3

      Hi Zoey: So pleased you resonated with the video! And thank you for the encouragement :)

  • @AppleTY2015
    @AppleTY2015 6 місяців тому

    Thanks Barbara. Helpful video. The way you present information your videos makes them so enjoyable and easy to receive. I hear all the compassion too. Thankyou for choosing to make these, and all the effort that goes into the preparation. Simply amazing.

  • @RobertaWest
    @RobertaWest 4 роки тому +2

    Barbara, thank you for sharing this information. I hadn't heard about cognitive reframing before, but I love what I learned.

  • @wilma.espiritucrowley
    @wilma.espiritucrowley 2 місяці тому

    I was looking for videos about reframing negative thoughts and I’m glad I found your videos! This is so helpful and the way you explained the concepts and techniques are easy to digest. Thank you for the free resources as well!

  • @hanaamr3685
    @hanaamr3685 2 роки тому

    Lots of love and gratitude from Egypt

  • @valentinarex94952
    @valentinarex94952 10 місяців тому

    Your videos are great! Thank you for sharing. Al Anon 12 steps is also helping reframe my first thoughts of shame and judgement. Your delivery is so clear and concise. 😊

  • @cherylkelly8009
    @cherylkelly8009 3 роки тому

    Thank you ! Yes, I can relate to the second arrow of suffering - a
    Very helpful concept

  • @prasadforfaithingod6590
    @prasadforfaithingod6590 3 роки тому +1

    Lovely message. You make others understand better. I knew already this concept but it was not clear. You clarified it better. Thank you so much for the good message

  • @kathysimpson7234
    @kathysimpson7234 3 роки тому +14

    After years of talk therapy, which I’ve known wasnt what I needed, In a single day your video’s have led me to important answers!!! Thank you very much! The second arrow explains my grief at several huge losses, recently, and helps so much! 🧡

    • @BarbaraHeffernan
      @BarbaraHeffernan  3 роки тому +1

      I'm so pleased this video was helpful (and sorry I didn't see your comment sooner). I hope working with the "second arrow" concept has been helpful!

  • @parisensore
    @parisensore 10 місяців тому

    It's very useful and helpful when you weave in ideas and ways of thinking that are compatible with and pre-date modern psychology. Humans have been addressing the same kinds of psycho-bio-social struggles that we all struggle with today but through undocumented (to us) trial and error for centuries and there is so much value in that.

  • @daphneyqin617
    @daphneyqin617 3 роки тому

    Wow! I feel it’s super cool!

  • @brendadelabarrera9885
    @brendadelabarrera9885 3 роки тому +1

    This is the first video i watch from this channel and it added so much value to my day, thank you so much for creating this kind of content 💛✨

    • @BarbaraHeffernan
      @BarbaraHeffernan  3 роки тому +1

      You are so welcome, and thank you for letting me know! And welcome to the channel :)

  • @tomsmith58
    @tomsmith58 4 роки тому

    I just watched this. It is the first of your videos I have seen. I downloaded the pdf. I’m going to watch more. Thanks for all your great work!

    • @BarbaraHeffernan
      @BarbaraHeffernan  4 роки тому

      Hi Thomas: You are very welcome! I am so glad you found it useful!

  • @alicerajendran5499
    @alicerajendran5499 3 роки тому +5

    Hey. It's indeed an insight given... As a therapist, this knowledge adds value to my practice. Thank you.

  • @jane_7193
    @jane_7193 3 роки тому +1

    Thank you, Barbara. This was a great reminder! Just last week, I reacted on someone' s negative core beliefs which this ( relatively unknown person to me) person hit me on my face. I reacted and so on. I caused myself pain. It was totally inappropriate how this person behaved, but so was my reaction coming from not being awake. I want to remember this wisdom of the second arrow. Thank you once more, Barbara.

    • @BarbaraHeffernan
      @BarbaraHeffernan  3 роки тому +1

      Hi Jane: Thank you for letting me know how this resonated with you! I find it a SUPER helpful tool.

  • @AdamGbl95
    @AdamGbl95 Місяць тому

    Thoughts are a tricky game. You can literally over think overthinking. I mostly feel I'm dominated by my thoughts, and that my thoughts that i choose to think dont work. I've been drowning in endless mind battles throughout adulthood. So difficult to detatch and be present and be in control.

  • @josephputz2964
    @josephputz2964 3 роки тому

    Thank you! This was very helpful!

  • @raffaelebenvenuti9913
    @raffaelebenvenuti9913 3 роки тому +4

    Yoga helps the arrows 🎯 for me too. Thank you Barbara very interesting 🙏

  • @fusungoknar1169
    @fusungoknar1169 3 роки тому

    .Especially optional pain that we are creating.We are the one that create this nightmare.THANK YOU

  • @UgoArinzeh
    @UgoArinzeh 4 роки тому

    Thank you for sharing. Really informative.

    • @BarbaraHeffernan
      @BarbaraHeffernan  4 роки тому

      You are welcome! Thanks for letting me know you found it informative!

  • @Pedro-hk9ng
    @Pedro-hk9ng 3 роки тому

    Excellent. I love your videos so much. Concise but informative.

  • @raghad.1696
    @raghad.1696 2 роки тому

    Thanks, I am grateful to you

  • @fazalnaqvi8436
    @fazalnaqvi8436 Рік тому

    I am very very thankful to you for videos.
    It is wishful thinking that i want to see you.

  • @fusungoknar1169
    @fusungoknar1169 3 роки тому

    Optional is very useful word.I didnt think that way .thank you so much

    • @BarbaraHeffernan
      @BarbaraHeffernan  3 роки тому

      Terrific that you were able to pull that concept out! Hope it helps!

  • @BarbaraHeffernan
    @BarbaraHeffernan  4 роки тому +17

    Is the Second Arrow of Suffering a useful concept for you?

    • @kathleenwoodward2851
      @kathleenwoodward2851 4 роки тому

      yes very much now to practice knowing when the pain is optional

    • @matthewturner1201
      @matthewturner1201 4 роки тому +1

      I like this idea. Also the Buddhist concept that we are unhappy because we expected a certain outcome. But it is what it is and that's ok as its our own expectation that's makes us unhappy. I'd like to watch more of your videos. Thanks

    • @bonniel4325
      @bonniel4325 3 роки тому

      Yes, I love it, thank you so much.

    • @mniiu6524
      @mniiu6524 3 роки тому

      Second Arrow of suffering is an amazing technique to get know and let go the optional pains.

    • @prasadforfaithingod6590
      @prasadforfaithingod6590 3 роки тому

      Yes. It was very helpful

  • @ashwin24680
    @ashwin24680 2 роки тому +1

    You are a godsend!

  • @Californian423
    @Californian423 3 роки тому

    Thanks for uploading such an informative video. ❤️❤️❤️❤️

  • @najeebenton862
    @najeebenton862 9 місяців тому

    Thumbs up for motivation

  • @nostalgic_blue
    @nostalgic_blue Рік тому

    I find CBT the most helpful even just practicing it without a therapist. I am grateful to have found your channel with such helpful advice.

    • @BarbaraHeffernan
      @BarbaraHeffernan  Рік тому +1

      Wonderful! So glad you are here, and I hope the videos help!

  • @Jia56peacelover
    @Jia56peacelover 4 роки тому

    Thank you 🙏💗

  • @brandnewnew9905
    @brandnewnew9905 Рік тому

    Thank you for saying that….everything that happened is NOT from our thinking

  • @CliffordStarks1
    @CliffordStarks1 4 роки тому

    Nice video Barbara, Definitely one of the most powerful things you can do!👍

  • @maddielittle7763
    @maddielittle7763 2 роки тому

    I have my first session of CBT this week which I’m really excited about. Your videos are just a great taster for the better life I have to come! :)

    • @BarbaraHeffernan
      @BarbaraHeffernan  2 роки тому

      So glad to hear they were helpful and I wish you health and healing!

  • @swethasankar1318
    @swethasankar1318 3 роки тому +1

    I love your videos. very informative and useful. I love the way you present too.. very casual and conversational. Thank you

  • @pastcath6953
    @pastcath6953 Рік тому

    Excellent exposition! Simply excellent!

  • @BeeTB1
    @BeeTB1 3 роки тому

    Thank you very much.

  • @TLTthatsME
    @TLTthatsME 3 роки тому

    Wow...this made so much sense to me! Really helped me with understanding why layering emotions isn't healthy. A second arrow for me was being taught that when I stubbed my toe, God is punishing me. I've been trying to reframe that one for few years. Thanks!

    • @BarbaraHeffernan
      @BarbaraHeffernan  3 роки тому

      Oh, yeah, that is a good one to reframe! Not uncommon. Hope this helps!

  • @josmeeusen1136
    @josmeeusen1136 Рік тому

    Yes, I see this often around. And people even take a second arrow of pain when they see you getting around the optional pain. So sort of cultivating it. They're ignoring signs that whould be helpful for them. And thank you. Your video's are very helpful,.

  • @johnykryll
    @johnykryll 10 місяців тому +1

    You have to practice so much and sometimes you can get blind sided

  • @victoriacortina7715
    @victoriacortina7715 Рік тому

    Barbara, I love this video and all of your videos. Keep them coming! I am a licensed therapist, as well, and I look forward to your content!

  • @Sean-nh6cv
    @Sean-nh6cv 3 роки тому

    Incredible tips and explanation of the concepts.

  • @lesleygarvs4640
    @lesleygarvs4640 Рік тому

    I totally love your videos... 🤗🥰... Your voice is warm, I understand how you connect ideas, easy to digest... And a warm and friendly approach....
    Thanks, Doctor! 🤗❤️🌷

  • @poojaj1648
    @poojaj1648 3 роки тому

    It was such an eye opener the second arrow of suffering. Thank you, will certainly be using it in my personal life as well as for my clients.
    I work as a homoeopathic consultant & mental health counselor.
    I have also subscribed to ur channel, looking forward to more learning

    • @BarbaraHeffernan
      @BarbaraHeffernan  3 роки тому

      Terrific! So glad it is helpful! And wonderful that you can pass it on!😀

  • @angelacoppersmith4502
    @angelacoppersmith4502 3 роки тому

    I really enjoy your videos and a you make such sense.

  • @bobbilynngibson302
    @bobbilynngibson302 3 роки тому

    2nd arrow of pain.... VERY COOL. 😎⚘👣💚 VERY HELPFUL! THANK YOU💚⚘💚⚘💚⚘💚

  • @tuxedoneko9837
    @tuxedoneko9837 3 роки тому +1

    Never heard of the second arrow. But, wow, am I ever guilty of doing that. I will now know what to do when it pops up. Ty

  • @ShawnBell
    @ShawnBell 4 роки тому

    Great information. Lots of people could learn from this. Thanks for the video

    • @BarbaraHeffernan
      @BarbaraHeffernan  4 роки тому

      You are welcome! I'm so glad you found it interesting!

  • @susanellison5309
    @susanellison5309 2 роки тому

    absolutely helpful,,, I keep forgetting that I am keeping the second arrow in place

  • @prasadforfaithingod6590
    @prasadforfaithingod6590 3 роки тому +2

    The second arrow of suffering is very interesting. I would like to get some insights on learning music with CBT.

  • @davidlozado2632
    @davidlozado2632 2 роки тому

    This helps immensely thank you. I’m going through it right now and all the information doesn’t change the physical part of it but I know it does down the line. I

    • @BarbaraHeffernan
      @BarbaraHeffernan  2 роки тому

      So glad it was helpful... yes, give it time! You might want to combine it with this series I have on other ways to address the physical symptoms: ua-cam.com/video/D2DXLfxZVkw/v-deo.html

  • @liyanayh12
    @liyanayh12 3 роки тому +3

    In my opinion, i think the second arrow of suffering basically trying to teach us about acceptance. Yes we all suffers, we all going to die, but that is just how things are. Can we avoid that? No. But can we learn to accept it? Yes. We just have to learn to let go of things that we cannot control.

    • @Onlinesully
      @Onlinesully 3 роки тому

      How do you apply that to your wife betraying with a mafia leader and then abducting your young child and then being fired follower by total mental and physical breakdown ?

  • @lynntilley2257
    @lynntilley2257 2 роки тому

    Loved this video (and so many others). You talk about the optional pain that we cause ourselves - the avoidable pain. The bounced cheque example is good but that is a relatively minor situation. Do you have a video to show how to deal with pain we cause ourselves, but when something awful happened and we are suffering, but it was our fault that this suffering occurred. For example loss of job due to bad habits. How do we let go and love on?? Thanks so much for your help!!!

  • @merriebrown4089
    @merriebrown4089 5 місяців тому

    Great explanations of the Two Arrows! As I recently discovered IFS, I'm pondering the use of Two Arrows when working with my parts. 🤔

  • @crystalprince5333
    @crystalprince5333 Рік тому

    It is 9:45 am and the thought patterns you mentioned….I have been doing some of this. I beat myself up if I make a mistake and I even know where the core beliefs came from after watching your video. I think you explained it well. Childhood traumas do have an impact on how I view things. Nice to know there are tools to reframing the thinking. No secondary or optional thinking when something happens. I like this.

    • @BarbaraHeffernan
      @BarbaraHeffernan  Рік тому

      So glad this was helpful for you. Wishing you health and healing!

  • @laurayates4033
    @laurayates4033 3 роки тому

    So very helpful!!! Just sent away for the PDF. Thank you!

  • @PuraaneGaane
    @PuraaneGaane 2 роки тому

    That awesome painting your mom did looks like a picture. So good. It sure can use a better frame. Reframing to open it up.

    • @BarbaraHeffernan
      @BarbaraHeffernan  2 роки тому +1

      hmmmm... I think the frame looks better in person, and it is now on a smaller wall . But I can tell you are an artist and I will think about that!! Thanks!

  • @hoospoodles
    @hoospoodles Рік тому

    excellent topic I can relate to the optional pain or second arrow

  • @veraarena1583
    @veraarena1583 2 роки тому

    Excellent! 👏👏👏👏👏

  • @duvide659
    @duvide659 4 роки тому +1

    Thanks Ms. Heffernan! I compulsively think in terms of what I should have done regarding painful situations/relationships in my past. I also fail to fully process an old relationship that I shame myself for still hurting from. Both of these frames of mind express a rebellion against reality. Let's get to work, baby!

    • @BarbaraHeffernan
      @BarbaraHeffernan  4 роки тому

      So terrific you are ready to do the work!

    • @atulct
      @atulct 2 роки тому

      Dear that's my story

  • @honestlygio7830
    @honestlygio7830 3 роки тому

    Exceptional advice more youtube therapist need to give useful information for understanding these conditions and their roots. thx!

  • @drsandhyathumsikumar4479
    @drsandhyathumsikumar4479 2 роки тому

    Beautiful

  • @cocopie1190
    @cocopie1190 4 роки тому

    Superb

  • @shannon150
    @shannon150 3 роки тому

    Really good video

  • @kamroc1
    @kamroc1 3 роки тому

    I’m working on healing all these second arrow injuries

  • @donalee1975
    @donalee1975 2 роки тому

    Your concise talks are so helpfu.; never mind $ saving - just costs me time, a pen, and a notepad. Oh, and a calm mind my anxiety, hypertertion, is not interfering right now! Thank You 🙏 nomaeste ...

    • @BarbaraHeffernan
      @BarbaraHeffernan  2 роки тому

      Thank you so much for letting me know how meaningful they are to you! 🙏

  • @jjsunshine
    @jjsunshine 5 місяців тому

    11:00 grief from losing a loved one is not optional. But thinking you should have prevented the loss is optional pain

  • @musicmom2161
    @musicmom2161 Рік тому

    I absolutely loved the concept and you explained it wonderfully. I would ask more questions of what tools would you recommend for helping with grief and pain that just surfaces over a permanent separation.

    • @BarbaraHeffernan
      @BarbaraHeffernan  Рік тому +1

      Good question - and a good idea for a future video. Sorry to hear you are grieving, and I do hope this is helpful for you! All the best, Barbara

  • @wertyjb30
    @wertyjb30 4 роки тому

    Great analogy

    • @BarbaraHeffernan
      @BarbaraHeffernan  4 роки тому

      Thanks!

    • @wertyjb30
      @wertyjb30 4 роки тому

      @@BarbaraHeffernan Thank you for the work you. The body keeps score is great book and i will check out your other recommendations as well. My question is once you have helped the client work through the second arrow, what do you implement to help the client manage and maintenance the 1st arrow on a daily.

    • @BarbaraHeffernan
      @BarbaraHeffernan  4 роки тому

      @@wertyjb30 well, the first arrow is the unavoidable suffering. We all have that in our lives, and we all will going forward. Having support for those hard times is very important - good friends, self-soothing techniques, bringing in enough positive, etc.

    • @wertyjb30
      @wertyjb30 4 роки тому

      @@BarbaraHeffernan Thank you, great information!

  • @suziem4061
    @suziem4061 3 роки тому +1

    I never really comment on videos but this was so helpful to me..thank you, I'm now looking for ways that I can deal with the optional pain. Any suggestions would be appreciated 😊

    • @BarbaraHeffernan
      @BarbaraHeffernan  3 роки тому

      So glad the video helped! Thank you for letting me know.

  • @memekgit
    @memekgit 3 роки тому

    cool video!

  • @lauriem2053
    @lauriem2053 Рік тому

    As another line of thought on a bounced checks-parallel to what you had said regarding them. Back in the day I literally used to think that the bank was a scary place filled with judgmental people that I would have been absolutely mortified to call and talk to about a bounced check or a fee related to a bounced check because I thought their rules were iron clad written in stone and I would have to pay no matter what.
    Now I know someone personally who works for a major bank in customer service and I got the lowdown on part of her job.
    ALL DAY LONG she gets calls on bounced checks or overdraft fees. She gets yelled at, cursed out, and called the worse names possible all day long by angry indignant people thinking the bank had “made a mistake on their account”
    Never be afraid to ask that the overdraft fee be forgiven! She does it all day long for the nice, polite customers lol! Although I haven’t had a bank overdraft in many years, about 5 years ago my stepdaughter was on our family plan for cell, and ran up about $500 bill over on data. I called the cell company, asked to have the fees removed and they did it! I also was proactive and put things in place so it would never happen again.

    • @BarbaraHeffernan
      @BarbaraHeffernan  Рік тому

      Thank you for sharing! Yes, we can get intimidated by systems... instead of realizing that, to a certain extent, and in some ways, they are set up to work for us. Being assertive can be helpful! (And what a stressful job for your friend since so many people are not assertive, but aggressive!)

  • @MichelleECKHU8
    @MichelleECKHU8 5 місяців тому

    🙏

  • @atulct
    @atulct 2 роки тому

    I am constantly pushing the second arrow in thinking, brooding on past hurtful events. I now have a framework to think about my situation. I feel confident that i will now find a way to get out of this mess. Thank you Barbara for donating such helpful knowledge. Your examples and sketches help a lot in understanding the content.

    • @BarbaraHeffernan
      @BarbaraHeffernan  2 роки тому

      You are so welcome, and I'm so pleased you are seeing a way out of that habit!

  • @tiannatalks7391
    @tiannatalks7391 2 роки тому

    Any videos on health anxiety? I’ve been suffering for 20 years

  • @scruzmartins
    @scruzmartins 3 роки тому +8

    Wow! Bingo! My therapist in Norway mobbed me, my therapist was my narc.

  • @mariugibney1305
    @mariugibney1305 3 роки тому

    Barbara ..thanks so much for sharing your professional wisdom! I would like to ask you this though, what happens when as a child you didn't get to form/shape ...(experience?) a ''frame"" ? ..does this require further, more complex psycho therapeutic work? ..of a different sort perhaps?

    • @BarbaraHeffernan
      @BarbaraHeffernan  3 роки тому

      Hi Mariu: I'm wondering what the reason is that a child would not get to form a "frame"? Is it because the adults in their life imposed a frame? If that is the case, there is a frame in there that the child has, perhaps one of always feeling wrong or confused. Does that make sense? And if my response is off base, I maybe don't understand the question.

  • @vidyasonavane9602
    @vidyasonavane9602 2 роки тому

    I love your videos. But I would really appreciate if there are no superimposed images during the video.

  • @rrrashhh
    @rrrashhh Рік тому

    Avoidable pain is due to thinking. Is it his or her inability to understand the situation or inability to do doable or let go the situation. That shift to happen how CBT help. Shift from negative to positive.

  • @Deedee000
    @Deedee000 Рік тому

    I instantly subscribe…

  • @mariamkinen8036
    @mariamkinen8036 2 роки тому

    Thank you. Could I pls have the op? I can function alright. Physically not so easily.

  • @brightfox4647
    @brightfox4647 4 роки тому +1

    On top of everything going wrong in my life right now, I lost my dog three weeks ago and watching your video I noticed I blamed myself so much that I couldn’t grieve her death. Thanks for your time and dedication. I don’t have access to therapy and this really helps.

    • @BarbaraHeffernan
      @BarbaraHeffernan  4 роки тому

      I'm so, so sorry you lost your dog. Losing a pet is so hard. It is terrific you were able to take this information and reframe the situation to allow yourself to grieve. Wishing you healing and peace.

    • @youaremyunicorn8252
      @youaremyunicorn8252 3 роки тому

      I can relate. I lost my dog a year ago. Hang in there things get better.😔

  • @angelacoppersmith4502
    @angelacoppersmith4502 3 роки тому

    Cant find show notes for transforming negative thoughts. I do this all the time even though I know there is no truth to these thoughts but the thoughts make me anxious! How do I stop doing this?

  • @j.d.b.pennamesonofharraant3367
    @j.d.b.pennamesonofharraant3367 2 роки тому

    I am on MEWE

  • @jackietripp1716
    @jackietripp1716 Рік тому

    how much of our anxiety is about things that may never happen.....Thank you