Angela, I cleaned houses to get through university! The gratified clients were what made it all worthwhile 😊 (Yes, I needed the $$) What I really want to tell you is that you are one of the BEST presenters I've ever seen here on UA-cam. You are clear, succinct, detailed, and you make the point. You are delivering a great deal of information that is important to many, many people, AND you are doing an excellent job doing it! Good for YOU!! Best wishes to you, MaryAnn, Vancouver Island_British Columbia
The hard lesson I have learned since I’ve open my cleaning business is make sure the client isn’t talking with you as you walk around their house. You’re going to miss very important key things and sometimes because you were talking you’re not noticing actually how dirty the house is and you under bid the job. So now I do a walk-through with the client and then I ask them if I can have five minutes to walk around and really look at it myself and make notes.
I LOVE this video! The pre-walk through. The flashlight trick! Black light trick. I show my clients how to tell a housecleaner actually cleaned the house -- they are impressed! Great selling point! Who knew?
I love these tips! My 1 client I clean for is in evening (5/6pm-8pm) & depending on time of year it can be dark & the lighting can mask dust/dirt but time. So I got a headband w/ LED light attached (very functional) & it's been super helpful because I can turn on & off as needed + my hands are free to work
That’s a fantastic tip! I have a headlamp from my running “phase”. We have a lot of rental properties that we clean with no light futures in some common areas. Now I have to clean my own house to find the darn thing
I’m not a house cleaner, but I want to say when you said the reason for pre-walk-thru: “I go down all these rabbit trails” if we don’t do the precheck. Prioritizing after checking all that needs to be done... it’s common sense but I never do that and I always end up cleaning a little of each room and albeit I probably get a lot of extra steps in, I am not prioritizing or giving anything my full attention. Thanks for the video!
The night before I come in or briefly when I get there I ask the client if there is anything special or specific that they want me to focus on. If it’s (for example cleaning the inside of the refrigerator) then My second question is is there something that you can give up that I can wait till the following week to clean so that I don’t go over my time limit that they have set for me, or They will let me know that it’s okay to stay over. Sometimes that works and I stay over for a little extra money and they’re OK with it or they’re not OK with it, or perhaps I’m too busy to stay any longer Than what I normally do.
Thank you, Angela. There are few people/professionals in life who deliver knowledge raising information every time. I am the housecleaner of my home, and this video gave me a new perspective on how to start my cleaning, prioritizing areas and chores to get the most out of my energy and endurance. I have cleaned and cleaned and at the end of the job, I saw dust elephanta trumpeting in the corners or under the table. Now when I start to work, then stop for whatever reason, I can pickup where I left off to complete the overall work easily and quickly getting all the cleaning done. 👍 Thank you again for such invaluable information. All the best, 👍😀 Pam
I a regular home owner who (before this video) thought I was hot stuff at keeping a clean, tidy house... until I picked up my flashlight and HOLY COW!!! I’ll never unsee that dust, those streaks, I could go on. How in the world did you figure that out? You are amazing.
Oh wow, that is so nice of you to say. Thank you for your kind words of encouragement and support and for spending a few minutes of your day here with me. I appreciate you. :-)
Loved this video, it's brilliant you are addressing this and offering a super clever solution. I started doing this for cleaning my home and I love the results!
IMO-I just came across your vids and what I can say is you have an excellent structured process and glad I do the same mental notes of what I need to do and count them as my to do for the day. I do schedule tasks on a daily basis with the intention of multi- tasking as you’ve mentioned. Thank you!
Wow - This is one of thee absolute BEST video of Angela I've seen. Flash light to see dust @ different times of the day - Genius .... Great tips - it helps me out so much. Thank you Angela.
I just want to say from the bottom of my heart thank you so much. When I was a kid growing up, my mother would get frustrated that I wouldn't clean up on her timetable so she would just go ahead and clean up my room for me. So that taught me to wait her out and she would just do it herself because she was obsessed with the cleaning and not me. Well that left me feeling very unprepared when I got my own home and had to start taking care of my own things because I never really paid attention I never really cleaned up anything and so your channel is giving me so many great tips I just want to thank you so much. I do want to say though that I keep ending of watching your videos late at night and then it's like crap at 1 in the morning I'm inspired to go clean something but I've got to go to bed. But I do small steps like okay well I'm going to go load the dishwasher and start it before I go to bed even if it is 1 in the morning or I'll throw a load of laundry in and get something accomplished because right now I feel like I live in clutter hell.
Thanks so much for this story. I'm laughing about the 1:00am watch time. Please go to bed. The videos live forever on UA-cam. You can watch them in the day when you are awake. Congrats too on your one step at a time approach. It sounds like you've found a sensible solution. :-)
Is it your own bedroom? And what did you come up with? A game plan to clean it or were you pricing it out as if you were going to pay someone else to clean it for you?
@@AskAngelaBrown Meant to write can't "stop" laughing. This is for me to clean it myself. Not real dirty, but lots of clutter. Also, cats have stained, destroyed, the carpet. Have been here long enough to get a new carpet at no cost, but cats would destroy a new one so am just keeping the beaten up old one.
I love this! Glad to know that I'm making cleaning fun for you and that the video have been informative. Thank you for watching and for your feedback, I appreciate it! Happy Cleaning!
Already doing those things. One thing I have discovered is mirrors. When I clean mirrors I look at them and they look clean. This is crazy now, but listen. I turn off the lights and been over and walk back and forth to only find spots. Crazy. When lights are on they weren't visible.
Ha ha ha, this is EXACTLY what I did cleaning shiny surfacies in my kitchen the other week, late in the day. I always complain about only being able to clean in daylight. So I used my cell phone flash light at an angle to see better, which worked, and I thought to myself, "Am I crazy ,or is this not working just fine!" Glad to hear a pro say the same! Thank you, Angela for your channel!
Great information Angela. I have a big house that I clean myself. I just discovered your videos a few days ago and love them so much. I am cleaning my house today with a whole new methodology! Thank you ! Lynda from Montreal, Canada.
I've been pretty experienced at housekeeping from doing it 6 months under someone i personally know, I have had complaints from her clients and she let me go because of the amount of complaints, but I've always strived to get better skilled at it and trying to be more thorough and consistent. I have gotten a lot of compliments from her other clients and from my own that I do a good job but then I get complaints for not being thorough enough. I sincerely believe i do have a passion for it, but ive been anxious about not being good enough. i just started my own business recently and watching your videos have really motivated me
Wow, things I'd never have thought of. I'm not sure I could ever have someone else clean my home. I'd work myself to death cleaning up for them to come clean! I'm ocd about what my house looks like to someone else.
I learned that trick with the flashlight a long time ago. If you lay the flashlight flat on the counter, and swivel it around, it’s amazing what you will see that you didn’t see without the flashlight. It is an eye opener.
I’m not a house cleaner but this video is amazing. For me. And also to understand expectations and have understanding of situations like you pointed out - eg time of day that they cleaned it looks great but in the evening it doesn’t. Anyway GREaT video and you got to the main points and packed a lot in!!!!
Walk through is very important because when every person call you as a house cleaner they always said their house is small, clean, and easy. So when you get to the house walking with the owner you can explain how dirty is, or how big is that little patio that they described. Also very important to point broken things, so after you clean they can't said you broke those things.
We just returned home from a 6 week vacation in America and we both noticed how grungy our house was. My husband wanted to clean the exposed beams in the living room and I came up with the idea of using a high-powered flashlight (a personal security light) to go over each beam. He used the hose attachment on the vaccuum and for the first time ever our living room was free of cobwebs. Now we have to find a way to prevent them in the first place. Ideas?
You have one smart husband. Way to go with the flashlight and the vacuum hose. Nice one. For regular maintenance cleaning our teams use the Doca Pole System amzn.to/3BXQTGm and it has an extension pole that goes up to 24 ft so it will reach the 2nd story ledges and ceiling fans where dust and cobwebs hide out. This kit also includes a cobweb cleaner (the round green ball lookin one.)
Already doing the flashlight thing. I just couldn't see in the corners and customers have awful lighting. Bought a rechargeable one but lost the first one. Expensive but worth it.
Hi , I have been cleaning for over 12 years . So many of my clients work from home now . How do I clean around them ? It seems to be taking more time to clean when there on coffence calls because I can not turn on the vacuum. Please help !
The COVID insulation that keeps people at home is changing EVERYTHING about the way we do business. We're going to have to learn to navigate this together. :-)
Multipurpose cleaner is by its very nature already diluted. When you add more water you change the pH level of the chemical which also dilutes its cleaning power. If you are using a concentrate, follow the manufacturers instructions for dilution for best results.
Use your home address. Let them send you a form with a code. Once you've entered the code, and have verified you are a real person with a real address, you can change your home address to the "area" in which you work.
Hi angela, I’m in Canada and thinking of starting a small cleaning business on the side. I’m thinking of doing both commercial and residential cleaning, or you think it’s better to focus just on one? I’ve got a couple cleaners but don’t have vehicle, should I consider better looking at other ones with vehicles instead? Thanks
Hi. Here is a video that may help: ua-cam.com/video/MluioYqt1Ps/v-deo.html You can also search my channel as I have done several videos on starting a cleaning business. I also have a book you can see here: amzn.to/3pKYUxZ (paid link). Or I offer great courses you can find here: savvycleaner.com/membership/training-and-certification/ Good luck to you! Thank you for being here! 😀
Never clean a light BULB with a damp cloth! Bulb will shatter. And clean the lighting (only when it's completely cool) with a soft microfiber cloth. As a cleaner, I say that cleaners SHOULD be cleaning all those areas very well anyway; therefore, they shouldn't need to look at it with a black light or LED flashlight. 😉 Haha! But, whatever works, so that you do the best iob. 🙂👍🏼
Hi Angela, today is the first day I saw your videos and let me tell you that I am very impressed so far and can't wait to see more. My question is how do I prevent mold on our in tub/shower non slip mat from getting mold. I wash it once a week with some towels to try to scrub the mold off but it's not working. I feel like I have to keep buying new mats several times. It's not working for me. Any suggestions on that?
Angela May I ask you a question that maybe you may not know how to answer. Why do Cleaning company owners under pay their workers. Yet expect top notch job to be done. Probably charge the clients to the roof
That is an excellent question. It's not about underpaying the workers it's about running a business. Most markets will charge what is called "market price" meaning homeowners are willing to pay a certain amount for cleaning. The business owner will always charge as much as possible in order to cover the business costs. The cost of running a cleaning business includes hiring ads, recruiting, training, payroll, taxes, insurance, workers comp, breakages, call-backs, cleaning supplies, equipment like vacuums, caddies, mops, sponges, dusters, etc. There are also uniforms, personal protective equipment, aprons, vehicles, vehicle service, fuel, vehicle insurance, vehicle repairs, advertising, marketing, social media, internet, webhosting, domain names, web and graphic design and website maintenance, business listings and citations, customer service, admin, accounting, inventory, and so much more. By the time most cleaning business owners are done - they realize they made more take home pay when they were employees.
@@AskAngelaBrown but when you resign most items you mentioned you return to them. I all ready own a caddy when I hire a worker why must I reduce her pay. Idk. It’s complicated. So far I have seen and worked only for one true cleaning company that compensate well.
I have a question My aunt has a 1 story home that is bigger then mine . The maid charges me more despite the fact that my home is smaller , cleaner , neater and less cluttered. She says it’s because we have a 2 story home . Is that normal
Did she have your aunts house first or yours? Of she worked for her first then you hired her, she might just be trying to figure out a higher pay. Maybe she realized she could charge more. There is no reason for her to charge more for your house if its 2 stories. No its not harder because she does one floor at a time. Not running up and down the stairs. I charge by how dirty it is and I estimate how much hours it will take me. Having a bigger house is not always a bigger job.
arwen Rosalie I hired her first and then my aunt used her My house is smaller , less cluttered and less messy . I found someone cheaper And more reliable and faster . So now I use her
Oh this! I had a lady that was so mad at me for "leaving dust". We live in a desert area and she said herself she could not stand having her front and back doors closed. So there was so much dust. I did a wet/dry/wet/dry technique with microfiber cloths to wioe everything down. This was still not enough! But she was mad at me. You can tell when peoole never clean themselves. They do not ecen know about how dust resettles.
Oh I need to put the flashlight away! I Had other people cleaning my house while I was working and they never touched the light fixtures ....you know not the light bulb ....The fancy dancy glass that has little ridges that collects dust around the light bulb. I wipe them down all the time but I just don’t think I get them clean enough. If I take them down can I soak them in something to get them clean again?
Where is the smell? Is it on the clothes or in the room? Is it on the drapes or carpet? Or is it coming from the air filters in the room? An ozone generator amzn.to/2OhY5qa could work wonders but if you don't remove the source of the smell (like if it's in your hvac system) the smell may return after a few weeks.
I'm confused. Don't you normally dust all those areas that appear during your flashlight walk-through anyway? Makes it sound like you are discovering something new because you used a flashlight.
Wow, I can't believe you emphasized the importance of using a flashlight!! And, I can't believe house cleaners don't care enough to use a flashlight while they dust, or at least to check their finished work to make sure they haven't missed anything (you have to turn out the lights and hold the flashlight parallel with the surface). I'm picky about dust, and I always make sure I communicate about that, and I use a flashlight to determine whether or not I have a house cleaner back again. I've tried to hire house cleaners to just do the dusting and baseboards (I'm a minimalist, so very little decor to dust); I do everything else, so wouldn't a house cleaning service consider dusting a clean house an easy job?? Nope, can't find a house cleaner that knows how to dust.
I love that you like to use he flashlight too!! Not many people do this. Thank you for watching the video! And I hope you find a housecleaner that does it all.
As unconventional as that sounds, I know exactly what you mean. At the start and finish of every job I inspect it with the lights off using a flashlight so I can pick up the stuff that is washed out by bright lights. Important note: most homeowners don't roam around their homes with bright lights on always. So, they see the stuff we can't see with the lights on. Thanks for the reminder. :-)
Yes within reason. When you do the walkthrough with the customer if you see lots of fingerprints you can ask questions about the type of paint. If it's flat paint and you scrub off the finger prints you'll most likely scrub off some of the paint as well. Typically house cleaners will clean fingerprints from semi-gloss paint which are baseboards (skirting), light switches and white painted 6 panel interior doors with finger prints. And then of course any countertops, cabinets, cupboards, or other kitchen/bathroom fingerprints. Just be really careful on the flat paint.
I don't know what to expect from a house cleaner. It's been my frustration that they work less and less over time till your paying 50 dollars a hour and then I decide I can't afford them.
The key is to have verifiable results. This often happens with clear expectations and a work sheet that has been checked by the cleaner and can also be checked by you. You need to get what you are paying for.
We've started adding chapters to help you skip ahead faster. But you are free to leave at any point during the video when it gets too long for you. We don't hold anybody hostage 'til the end. 💛
Angela, I cleaned houses to get through university! The gratified clients were what made it all worthwhile 😊 (Yes, I needed the $$) What I really want to tell you is that you are one of the BEST presenters I've ever seen here on UA-cam. You are clear, succinct, detailed, and you make the point. You are delivering a great deal of information that is important to many, many people, AND you are doing an excellent job doing it! Good for YOU!! Best wishes to you, MaryAnn, Vancouver Island_British Columbia
So awesome...good for you! And thank you so much for your kind words, I really appreciate them! Sending hugs. 🤗😊
INDEED 😊
The hard lesson I have learned since I’ve open my cleaning business is make sure the client isn’t talking with you as you walk around their house. You’re going to miss very important key things and sometimes because you were talking you’re not noticing actually how dirty the house is and you under bid the job. So now I do a walk-through with the client and then I ask them if I can have five minutes to walk around and really look at it myself and make notes.
Good tip! Thanks for commenting. 👍
Great tip thank you!
I LOVE this video! The pre-walk through. The flashlight trick! Black light trick. I show my clients how to tell a housecleaner actually cleaned the house -- they are impressed! Great selling point! Who knew?
Thanks for your tips. Yes, it's about holding yourself to a higher standard and also knowing where the dust is so you can clean properly.
I love these tips! My 1 client I clean for is in evening (5/6pm-8pm) & depending on time of year it can be dark & the lighting can mask dust/dirt but time. So I got a headband w/ LED light attached (very functional) & it's been super helpful because I can turn on & off as needed + my hands are free to work
That’s a fantastic tip! I have a headlamp from my running “phase”. We have a lot of rental properties that we clean with no light futures in some common areas.
Now I have to clean my own house to find the darn thing
That is a great tip. Your hands are free but you have the additional lighting. Thanks for sharing : )
I can't believe how many good ideas I learn from this channel. So glad I found you!
I am so glad we found each other 🤗
Yes right! Me too!!
I’m not a house cleaner, but I want to say when you said the reason for pre-walk-thru: “I go down all these rabbit trails” if we don’t do the precheck. Prioritizing after checking all that needs to be done... it’s common sense but I never do that and I always end up cleaning a little of each room and albeit I probably get a lot of extra steps in, I am not prioritizing or giving anything my full attention. Thanks for the video!
Julia Jackson Lool
That’s my life . I walk around and do a more thing in thar rabbit hole
The night before I come in or briefly when I get there I ask the client if there is anything special or specific that they want me to focus on. If it’s (for example cleaning the inside of the refrigerator) then My second question is is there something that you can give up that I can wait till the following week to clean so that I don’t go over my time limit that they have set for me, or They will let me know that it’s okay to stay over. Sometimes that works and I stay over for a little extra money and they’re OK with it or they’re not OK with it, or perhaps I’m too busy to stay any longer Than what I normally do.
You have a really relaxing voice and able to get the content out quickly and clearly! Thanks again!
Thank you so much for your very kind comment, I appreciate it : )
Cleaning the mirrors with the light off also helps get the streaks that you may otherwise miss👍🪣
Good tip! Thanks for sharing!
Thank you, Angela. There are few people/professionals in life who deliver knowledge raising information every time.
I am the housecleaner of my home, and this video gave me a new perspective on how to start my cleaning, prioritizing areas and chores to get the most out of my energy and endurance. I have cleaned and cleaned and at the end of the job, I saw dust elephanta trumpeting in the corners or under the table.
Now when I start to work, then stop for whatever reason, I can pickup where I left off to complete the overall work easily and quickly getting all the cleaning done. 👍
Thank you again for such invaluable information.
All the best, 👍😀
Pam
You are so welcome! And thank you for taking the time to write this comment, I appreciate it! 🤗
I a regular home owner who (before this video) thought I was hot stuff at keeping a clean, tidy house... until I picked up my flashlight and HOLY COW!!! I’ll never unsee that dust, those streaks, I could go on. How in the world did you figure that out? You are amazing.
Thanks for watching and for responding. It's the reason we use the flashlight when we clean. It helps us see the dust we can't see without it.
Angela Brown, love her diligent style, her approach to business is outstanding.
Oh wow, that is so nice of you to say. Thank you for your kind words of encouragement and support and for spending a few minutes of your day here with me. I appreciate you. :-)
Loved this video, it's brilliant you are addressing this and offering a super clever solution. I started doing this for cleaning my home and I love the results!
I never thought of a pre-walkthrough. Yes, the light changes the view. OMG, thank you so for sharing your knowledge. 😊
You are so welcome, glad it was helpful!
IMO-I just came across your vids and what I can say is you have an excellent structured process and glad I do the same mental notes of what I need to do and count them as my to do for the day. I do schedule tasks on a daily basis with the intention of multi- tasking as you’ve mentioned. Thank you!
Awesome! So glad to know that you do the same, kudos to you! Thank you for taking the time to comment and for watching the video. Happy Cleaning! 😊
Wow - This is one of thee absolute BEST video of Angela I've seen. Flash light to see dust @ different times of the day - Genius .... Great tips - it helps me out so much. Thank you Angela.
I'm thrilled to hear that you found the video so valuable! If you have questions, don't hesitate to reach out👍
You are the real deal. You are actually an expert. Wow! Thank you!
Wow, thank you so much! And thank you for taking the time to write this comment, I appreciate it! 🤗
I just want to say from the bottom of my heart thank you so much. When I was a kid growing up, my mother would get frustrated that I wouldn't clean up on her timetable so she would just go ahead and clean up my room for me. So that taught me to wait her out and she would just do it herself because she was obsessed with the cleaning and not me. Well that left me feeling very unprepared when I got my own home and had to start taking care of my own things because I never really paid attention I never really cleaned up anything and so your channel is giving me so many great tips I just want to thank you so much. I do want to say though that I keep ending of watching your videos late at night and then it's like crap at 1 in the morning I'm inspired to go clean something but I've got to go to bed. But I do small steps like okay well I'm going to go load the dishwasher and start it before I go to bed even if it is 1 in the morning or I'll throw a load of laundry in and get something accomplished because right now I feel like I live in clutter hell.
Thanks so much for this story. I'm laughing about the 1:00am watch time. Please go to bed. The videos live forever on UA-cam. You can watch them in the day when you are awake. Congrats too on your one step at a time approach. It sounds like you've found a sensible solution. :-)
Wow the older I get the more and more I appreciate what my parents did for me. Thanks for that
I'm not a housecleaner, but I LOVE to clean and like keeping my own house clean. Great tips here!!
Thanks for the feedback and thanks for watching. I'm so glad you're here. :-)
I just did a pre-walkthrough for my one bedroom apartment.
Can't stop laughing.
Is it your own bedroom? And what did you come up with? A game plan to clean it or were you pricing it out as if you were going to pay someone else to clean it for you?
@@AskAngelaBrown Meant to write can't "stop" laughing.
This is for me to clean it myself. Not real dirty, but lots of clutter.
Also, cats have stained, destroyed, the carpet. Have been here long enough to get a new carpet at no cost, but cats would destroy a new one so am just keeping the beaten up old one.
Alwas something new to learn, thanks Angela. My favorite channel.
Thanks for your kind words of encouragement and support. :-)
I am a house cleaner and a home owner who wants to keep my house clean. Thank you for the multitasking ideas.😊
You're welcome! And thank you for watching the video. 🙂
Great tips,never thought of this ,will definitely try it.thank you Angela 💓💓💓
You are so welcome! And thank you for watching the video. 🙂
You make cleaning my own home fun. I’m learning a lot from your videos.
I love this! Glad to know that I'm making cleaning fun for you and that the video have been informative. Thank you for watching and for your feedback, I appreciate it! Happy Cleaning!
Already doing those things. One thing I have discovered is mirrors. When I clean mirrors I look at them and they look clean. This is crazy now, but listen. I turn off the lights and been over and walk back and forth to only find spots. Crazy. When lights are on they weren't visible.
Awesome...thanks for the tip!! It's crazy what you find by doing that. Thanks for taking the time to comment. 🙂
You give a lot of good advice.
Glad you think so! Thank you so much for your feedback and for watching the video.
I own a cleaning business and I am definitely going to try this lights off method. Thanks for sharing your tips with us!
Give it a try and let me know how it works for you : )
yes! finally someone sees why I turn lights off when cleaning I see the dust better.
It makes a big difference. Thanks for watching!
I appreciate all you do, You are a motivator and your energy is endless, My kinda business person.
Thank you so much. You are very kind and I really appreciate it. 🤗
I’ve also learned to look at things at different levels
Thanks for the tip. 👍
Ha ha ha, this is EXACTLY what I did cleaning shiny surfacies in my kitchen the other week, late in the day. I always complain about only being able to clean in daylight. So I used my cell phone flash light at an angle to see better, which worked, and I thought to myself, "Am I crazy ,or is this not working just fine!"
Glad to hear a pro say the same!
Thank you, Angela for your channel!
Love it....thanks for sharing!! 😊👍
Thank you for the great advice. My home has poor lighting, so I’m going to use this idea in my home to get better results.
You're welcome, glad it was helpful! And thank you for watching. 😊
Great information Angela. I have a big house that I clean myself. I just discovered your videos a few days ago and love them so much. I am cleaning my house today with a whole new methodology! Thank you ! Lynda from Montreal, Canada.
I've been pretty experienced at housekeeping from doing it 6 months under someone i personally know, I have had complaints from her clients and she let me go because of the amount of complaints, but I've always strived to get better skilled at it and trying to be more thorough and consistent. I have gotten a lot of compliments from her other clients and from my own that I do a good job but then I get complaints for not being thorough enough. I sincerely believe i do have a passion for it, but ive been anxious about not being good enough. i just started my own business recently and watching your videos have really motivated me
Don't let a few complaints hold you back! It's fantastic that you have experience and even more passion for cleaning. You got this!👍
@@AskAngelaBrown thank you!
Great advice about the walk through.As an experieced house cleaner I also have worked out how important this is :)
You’re right, the walkthrough is key. Thanks so much for dropping me a line : )
Angela, of course I liked those tips. Thank you.
You are so welcome! Glad the tips were helpful.
I love your videos. You cover all kinds of things I hadn't thought of!
Yes great tip never thought about doing a walk through .ty
Yes, a walkthrough before the job starts will help you budget your time properly.
Thank you!
You're welcome!
Thank you so much👍
You're so welcome, thanks for watching!
Awsome recommendations Thank you Angela!
I always learn from you! Thank you for your good advice. You and your staff get a "high 5" from me!
👋 Right back at yah! I appreciate you watching my show and taking the time to leave me this comment.
Wow, things I'd never have thought of. I'm not sure I could ever have someone else clean my home. I'd work myself to death cleaning up for them to come clean! I'm ocd about what my house looks like to someone else.
That’s understandable! Thanks for sharing : )
Thank you for sharing your input. And thanks for watching.🙂
Great tips
Glad you think so, thanks for watching!
Incedibly helpful thank you so much!
Glad it was helpful!
Excellent information-great presentation. Very helpful.
Glad it was helpful! Thank you for your feedback and thanks for watching, I appreciate it. 🙂
That has happened to me! It would have helped to do a pre-walk thru, so I could have
started with the biggest mess.
Ugh! Live and learn, right? Thanks so much for taking the time to leave me a comment. 🤗
I learned something new today, thank you
Woot Woot! May you learn something new every day. Here's to your success and new found knowledge. 👏👏👏
Truly savvy. Thanks
Hooray! We grew into our name. Thanks for watching. :-)
I learned that trick with the flashlight a long time ago. If you lay the flashlight flat on the counter, and swivel it around, it’s amazing what you will see that you didn’t see without the flashlight. It is an eye opener.
Great tip. Thanks for sharing this very helpful advice. :-)
I’m not a house cleaner but this video is amazing. For me. And also to understand expectations and have understanding of situations like you pointed out - eg time of day that they cleaned it looks great but in the evening it doesn’t. Anyway GREaT video and you got to the main points and packed a lot in!!!!
I love when viewers enjoy the videos enough to write in and let me know. Thank you! ❤️
Thank you for this vid 😍
I think this is great!
I’m so glad you liked the video. Feel free to share it with a friend. 🤗
My wife and I love the information you give. Is it okay to link or add your video to our website?
Walk through is very important because when every person call you as a house cleaner they always said their house is small, clean, and easy. So when you get to the house walking with the owner you can explain how dirty is, or how big is that little patio that they described.
Also very important to point broken things, so after you clean they can't said you broke those things.
Yes to all of this and so true!! Thank you for your feedback and for watching the video, I appreciate it! 🤗
We just returned home from a 6 week vacation in America and we both noticed how grungy our house was. My husband wanted to clean the exposed beams in the living room and I came up with the idea of using a high-powered flashlight (a personal security light) to go over each beam. He used the hose attachment on the vaccuum and for the first time ever our living room was free of cobwebs. Now we have to find a way to prevent them in the first place. Ideas?
You have one smart husband. Way to go with the flashlight and the vacuum hose. Nice one. For regular maintenance cleaning our teams use the Doca Pole System amzn.to/3BXQTGm and it has an extension pole that goes up to 24 ft so it will reach the 2nd story ledges and ceiling fans where dust and cobwebs hide out. This kit also includes a cobweb cleaner (the round green ball lookin one.)
You're awesome
You are so kind, thank you for your compliment. 🤗
Great advise! New Sub here! Iwill probably be binge watching your videos today.
Thank you so much for your feedback and for watching the video. 😊
This was awesome!!😊💗
thank you Angela, I am already it.
High Five my friend. :-)
Already doing the flashlight thing. I just couldn't see in the corners and customers have awful lighting. Bought a rechargeable one but lost the first one. Expensive but worth it.
I’m so glad you use the flashlight technique and like how it works. Thanks for dropping me a line : )
Just as an aside--how do people live in such dark houses? I've seen tons. So depressing.
How do you organize all your cleaning supplies as well as tools ? Thx!!
Roberta, Check this video out: ua-cam.com/video/R5dief7ofOs/v-deo.html
We are converting to LED lights and they tend to cool faster once you turn them off.
My vision isn’t good. So I take photos before to see the mess. Then after to compare and be assured I accomplished something.
That’s a good tip, thanks for sharing. 😊
How do you store your cleaning tools and products? Thx!
ua-cam.com/video/R5dief7ofOs/v-deo.html
This video can help : )
Really great info
Great advice, thanks.
You're welcome! And thank you for watching the video. 🙂
Hi , I have been cleaning for over 12 years . So many of my clients work from home now . How do I clean around them ? It seems to be taking more time to clean when there on coffence calls because I can not turn on the vacuum. Please help !
The COVID insulation that keeps people at home is changing EVERYTHING about the way we do business. We're going to have to learn to navigate this together. :-)
I feel this!
Most of my clients are home when I clean- working or whatever. We just kind of "migrate" around each other.
Can I dilute the multipurpose cleaner. Is rinsing required?
Multipurpose cleaner is by its very nature already diluted. When you add more water you change the pH level of the chemical which also dilutes its cleaning power. If you are using a concentrate, follow the manufacturers instructions for dilution for best results.
Amazing !!!
Hi Angela. How can I get my business approved on Google my business? I tried previously and it was rejected
Use your home address. Let them send you a form with a code. Once you've entered the code, and have verified you are a real person with a real address, you can change your home address to the "area" in which you work.
I did that before but ill try it again. Any other reason possibly that its not working?
Hi angela, I’m in Canada and thinking of starting a small cleaning business on the side. I’m thinking of doing both commercial and residential cleaning, or you think it’s better to focus just on one? I’ve got a couple cleaners but don’t have vehicle, should I consider better looking at other ones with vehicles instead? Thanks
Hi. Here is a video that may help: ua-cam.com/video/MluioYqt1Ps/v-deo.html You can also search my channel as I have done several videos on starting a cleaning business. I also have a book you can see here: amzn.to/3pKYUxZ (paid link). Or I offer great courses you can find here: savvycleaner.com/membership/training-and-certification/
Good luck to you! Thank you for being here! 😀
@@AskAngelaBrown appreciate it angela
@@AskAngelaBrown thanks Angela, and any type of bool or training related to commercial cleaning do you have?
Never clean a light BULB with a damp cloth! Bulb will shatter. And clean the lighting (only when it's completely cool) with a soft microfiber cloth.
As a cleaner, I say that cleaners SHOULD be cleaning all those areas very well anyway; therefore, they shouldn't need to look at it with a black light or LED flashlight. 😉 Haha! But, whatever works, so that you do the best iob. 🙂👍🏼
Thanks for the tip! 👍
Hi Angela! Any secrets to sanitizing a very very filthy wet basement with stone foundation and concrete floor? Thank you!
My question is do u dust only if u see a dust? Why don’t you wipe all surfaces, so this way nothing gets missed 🪣🧽
Hi. I am so sorry for being so late to respond. Dust, as you go, is a great tip! Thank you so much for watching, I appreciate it! 😃
Like it
Thank you so much!
Is a actual flashlight necessary when we have one already on our phone?
Sure, you can use the one on your phone
Hi Angela, today is the first day I saw your videos and let me tell you that I am very impressed so far and can't wait to see more. My question is how do I prevent mold on our in tub/shower non slip mat from getting mold. I wash it once a week with some towels to try to scrub the mold off but it's not working. I feel like I have to keep buying new mats several times. It's not working for me. Any suggestions on that?
Take a look at this video: Mold - How to Prevent Mold and Mildew - ua-cam.com/video/Y8Vgv06O2rE/v-deo.html
Angela May I ask you a question that maybe you may not know how to answer.
Why do Cleaning company owners under pay their workers. Yet expect top notch job to be done. Probably charge the clients to the roof
That is an excellent question. It's not about underpaying the workers it's about running a business. Most markets will charge what is called "market price" meaning homeowners are willing to pay a certain amount for cleaning.
The business owner will always charge as much as possible in order to cover the business costs. The cost of running a cleaning business includes hiring ads, recruiting, training, payroll, taxes, insurance, workers comp, breakages, call-backs, cleaning supplies, equipment like vacuums, caddies, mops, sponges, dusters, etc. There are also uniforms, personal protective equipment, aprons, vehicles, vehicle service, fuel, vehicle insurance, vehicle repairs, advertising, marketing, social media, internet, webhosting, domain names, web and graphic design and website maintenance, business listings and citations, customer service, admin, accounting, inventory, and so much more. By the time most cleaning business owners are done - they realize they made more take home pay when they were employees.
@@AskAngelaBrown but when you resign most items you mentioned you return to them. I all ready own a caddy when I hire a worker why must I reduce her pay. Idk. It’s complicated. So far I have seen and worked only for one true cleaning company that compensate well.
But thank you so much for breaking down as I am inthe process of starting myself and be on my own but part time first. I rely so much on your contents
@@AskAngelaBrown wow wow
So you mean if I go on my own I will be better off than to be working for actual cleaning company. I do so odd jobs and see huge difference all ready
Am thinking of doing the cleaning job
Alright
I have a question
My aunt has a 1 story home that is bigger then mine . The maid charges me more despite the fact that my home is smaller , cleaner , neater and less cluttered. She says it’s because we have a 2 story home . Is that normal
Did she have your aunts house first or yours? Of she worked for her first then you hired her, she might just be trying to figure out a higher pay. Maybe she realized she could charge more. There is no reason for her to charge more for your house if its 2 stories. No its not harder because she does one floor at a time. Not running up and down the stairs. I charge by how dirty it is and I estimate how much hours it will take me. Having a bigger house is not always a bigger job.
arwen Rosalie I hired her first and then my aunt used her
My house is smaller , less cluttered and less messy . I found someone cheaper And more reliable and faster . So now I use her
This is interesting but I am glad you found a cleaner you are happy with. 👍
What about it is just dust and it will just lay there within the hour and it’ll just come back what do you do about that
Oh this! I had a lady that was so mad at me for "leaving dust". We live in a desert area and she said herself she could not stand having her front and back doors closed. So there was so much dust. I did a wet/dry/wet/dry technique with microfiber cloths to wioe everything down. This was still not enough! But she was mad at me. You can tell when peoole never clean themselves. They do not ecen know about how dust resettles.
Oh I need to put the flashlight away! I Had other people cleaning my house while I was working and they never touched the light fixtures ....you know not the light bulb ....The fancy dancy glass that has little ridges that collects dust around the light bulb. I wipe them down all the time but I just don’t think I get them clean enough. If I take them down can I soak them in something to get them clean again?
Angela, how much should I be charged for a two floor, 5 bedroom, 3 bathroom, big kitchen, family room, living room and foyer house????
@L P thank you!
Terri, Have you done a walkthrough?
Oh so i'm not the only one who has a problem with infinitely recursive lists of tasks? Sometimes i never even make it back to the original task!
Lol, you are not alone. Thanks for watching the video. 🙂
How do I remove musty ( maybe stale cigarette or musty clothes 🤔 how you remove that smell
Where is the smell? Is it on the clothes or in the room? Is it on the drapes or carpet? Or is it coming from the air filters in the room? An ozone generator amzn.to/2OhY5qa could work wonders but if you don't remove the source of the smell (like if it's in your hvac system) the smell may return after a few weeks.
I'm confused. Don't you normally dust all those areas that appear during your flashlight walk-through anyway? Makes it sound like you are discovering something new because you used a flashlight.
The flashlights helps to find spots that might have been missed. Thanks for your feedback.
Do you clean houses in Missouri???? I would happily pay 2-3x what I’m currently paying to have you clean my house.
That would be quite the commute for me, lol. But I appreciate you watching the show and reaching out : )
TFS! 👍👍👍👍👍✌️❤️🇺🇸
You’re welcome, Sue!
You cook for the client's
👍
@Angela Brown Cleaning that's awesome. I doubt my clients would want me to cook! Unfortunately, I'm not a good cook. I love your channel!
Wow, I can't believe you emphasized the importance of using a flashlight!! And, I can't believe house cleaners don't care enough to use a flashlight while they dust, or at least to check their finished work to make sure they haven't missed anything (you have to turn out the lights and hold the flashlight parallel with the surface). I'm picky about dust, and I always make sure I communicate about that, and I use a flashlight to determine whether or not I have a house cleaner back again. I've tried to hire house cleaners to just do the dusting and baseboards (I'm a minimalist, so very little decor to dust); I do everything else, so wouldn't a house cleaning service consider dusting a clean house an easy job?? Nope, can't find a house cleaner that knows how to dust.
I love that you like to use he flashlight too!! Not many people do this. Thank you for watching the video! And I hope you find a housecleaner that does it all.
wow. I always turned on all the lights before the house cleaners arrived. guess i should leave the lights off!
I find better to clean all the cabinets with the lights off.....so we can see the fingerprints.
As unconventional as that sounds, I know exactly what you mean. At the start and finish of every job I inspect it with the lights off using a flashlight so I can pick up the stuff that is washed out by bright lights. Important note: most homeowners don't roam around their homes with bright lights on always. So, they see the stuff we can't see with the lights on. Thanks for the reminder. :-)
As a professional house cleaner are you expected to spot clean the walls
Yes within reason. When you do the walkthrough with the customer if you see lots of fingerprints you can ask questions about the type of paint. If it's flat paint and you scrub off the finger prints you'll most likely scrub off some of the paint as well. Typically house cleaners will clean fingerprints from semi-gloss paint which are baseboards (skirting), light switches and white painted 6 panel interior doors with finger prints. And then of course any countertops, cabinets, cupboards, or other kitchen/bathroom fingerprints. Just be really careful on the flat paint.
I don't know what to expect from a house cleaner. It's been my frustration that they work less and less over time till your paying 50 dollars a hour and then I decide I can't afford them.
The key is to have verifiable results. This often happens with clear expectations and a work sheet that has been checked by the cleaner and can also be checked by you. You need to get what you are paying for.
I like your channel, but could you please shorten the videos.
We've started adding chapters to help you skip ahead faster. But you are free to leave at any point during the video when it gets too long for you. We don't hold anybody hostage 'til the end. 💛