How to Perform Filter Change on iSpring Reverse Osmosis (RO) Systems
Вставка
- Опубліковано 30 тра 2024
- Link to the updated RO systems filter replacement video: • How to Replace Filters...
For the instructions of prefilter wash, please check out this video: • How to Perform Prefilt... .
Detailed iSpring RO System Filter Change from stage 1 to 6:
1. PP Sediment
2. Granule Active Carbon Filter
3. Carbon Block
4. RO membrane
5. Post Carbon filter
6. Alkaline or Deionization filter
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• Instagram - / ispringfilter
• Website - www.123filter.com
• Amazon Store - www.amazon.com/ispring
• Phone - 678-261-7611 (M-F, 9-5 EST)
• Email - support@123filter.com
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#Waterfilter #filterchange #reverseosmosis #reverseosmosisfilterchange #sedimentfilter #GACfilter #CTOfilter #alkalinefilter #deionization #ispring #ispringwatersystems #watersystem #postcarbonfilter #howto #waterfilters #ispringreverseosmosisfilterreplacement #ispringfilterchange #ispringwaterfilterreplacement #changingispringwaterfilters #rofilterchange #howtoreplacerofilters #reverseosmosisfilterchange #howtochangerofilters #howtoreplacereverseosmosisfilter - Навчання та стиль
Link to the updated RO systems filter replacement video: ua-cam.com/video/LsVNBpLA6dE/v-deo.html
Why dont younguys delete this video and use onlynthe updated video. Per the comments section many of your customers did not flush the pre filters reducing the life span of the RO filter
iSpring you should still put a pop up note on this video to prevent confusion around the 6:16 and 10:00 min mark to remind people to flush 1-3 separately and then flush 1-6 and see updated video pined. Thanks
@@Greg1485 Thank you for your suggestions Greg!
How do you flush the system?
Seems easy enough. This guy did it in his sleep.
Lol
Lol! I know, I find his calmness is very reassuring as well.
Lol! Best comment
You are so funny!
LOL!
After replacing the bottom 3 stage filters, an initial flush is required before connecting the 3 stage filters to the main RO membrane. This is required to prevent the residual carbon (grey colored water), from the initial 3 stage filters, to getting into the RO membrane (per installation manual).
A pretty crucial step to miss...
Oops...missed that step.
If you were planning on replacing 4-7 anyway, is this necessary? Didn't see the section about preflush until I had already connected filters 1-3. Thanks.
I read this comment a little late but I was planning on replacing ro membrane early anyway
I flush also inbetween the GAC and CTO filters. I'd recommend it.
This video SERIOUSLY needs to be removed and replaced with a proper version.
The biggest problem of all: according to this video you just replace the first 3 filters and connect everything back up.
This is a major issue - perhaps they are looking to sell more higher stage filters!?
Because the first step you should make when replacing the first 3 filters, before you remove any filter - remove the 'OUT' connection from end of the 3rd stage filter that goes up into the higher stages.
Then after you replace the filters for stages 1-3 - you MUST flush the system for a while to clear carbon grit and sediment.
As you must do with all carbon filter media.
I did this by unplugging that 'OUT' connection and after replacing the filters for stage 1-3, I then ran the water directly into the sink by lifting the filter assembly up there.
The water that came out for the first 10-20 seconds was completely gray and nasty.
Had I not removed that connection and 'flushed' those 3 filters - all of that gray water would have gone into the filters for stages 4-6. What a disaster this video is because that is instantly reducing the quality and life of the upstream filters/filtration.
The other thing that needs to be done in the re-make of this video:
Make the entire first section only about the 4 filters that need to be replaced every 6 months so they are all in the first section. The first time we're coming online to look for solutions on how to do the filter replacements, is 6 months after we first installed the system. We don't need replacement instructions on anything else until the 1 year mark.
So make the video into sections:
Section 1:
replacing filters 1-3 and 6 in one go (for 6 month filter maintenance)
and of course, INCLUDE the bit about flushing the first 3 filters from the 'OUT' output before proceeding on to the 6th stage filter
Section 2:
replacing filters 1-3 and 5 and 6 (for 1 year filter maintenance)
Section 3:
replacing all filters at the 2 year mark
I can't even imagine how many people have followed this video, and not flushed their system after replacing filters 1-3 and they are reducing the quality of their system upstream, causing themselves to have to replace more filters more often - and then they are most likely experiencing a less than optimal water quality because of all of the cardon dust they are introducing into the system upstream from filters 1-3 - and this really shouldn't ever happen.
I seriously implore @iSpring Water Systems to remove this video as soon as possible with properly updated step by step instructions that include my suggestions above. I got lucky and did a bit more digging before acting on the instructions of this video - and after seeing all the carbon dust that pumped out into my sink I'm so fortunate that I caught that error in this video so the remaining filters have a better lifespan and the water quality continues to be as good as possible.
Hi there. Thank you for your suggestions! They are really helpful. We realized that this video is not perfect, so we made a separate video about pre-filter flush and posted it on our channel here: ua-cam.com/video/n2zW4pVQPgU/v-deo.html. We will keep improving our videos to be more helpful to our customers. As always, if you have any questions or concerns about our products, please feel free to contact us at 678-261-7611 (M-F, 8:30 - 5:30 EST) or email us at support@123filter.com. We are happy to help!
@@iSpringWaterSystems Please delete and replace this video with a correct video. Also where are the manuals? I can't find them on the website. Customer support content really needs a reboot. It shouldn't be so misleading and incorrect.
@@andrewsbbq they will never remove this video. They want more filter purchases. What really bothers me is it's great water quality. Otherwise we would have switched brands when I saw this originally.
DELETE THIS VIDEO AND GIVE ME A FULL REFUND OF MY FILTERS. I JUST FOLLOWED THIS VIDEO WITHOUT FLUSHING THE 1-3 FILTERS NOW ALL THAT CARBON IS IN MY 4-6 FILTERS AND DRINKING WATER..THIS IS BULLSHIT!! DELETE THE VIDEO AND REMAKE IT!!!
for a company that seems to be pretty big I can't believe they still have this incorrect video up. Not a good sign.
AGAIN Don't forget the flush of the 3 pre-filters. Would be nice to CLEARLY show the tube that you need to removed to flush water INTO a suitable bucket.
I really needed this video to figure out what way the stage 2 filter was placed in the canister. Thank you. Just watched again for the membrane. Excellent video. The customer service support from ISpring is phenomenal. Bravo to this company❤️
Despite being incredibly tired and of course having those other concerns...your eyebrows are so telling, we completed this filter replacement together. Thank you, Nick L. You are a modern day hero.
Hi Reformat,
You are Welcome!
Best Regards,
Nick L.
iSpring Water Systems LLC
Thank you, this guide was helpful and I was able to replace all of my filters with ease.
Omg, thank you so much for making this video!!! My mom and I have always struggled with the specifics and now we have some reference! Saving this video!
Hi Belinda Velez,
You are Welcome!
Best Regards,
iSpring Water Systems LLC
That was helpful, thanks! They last two new replacement cartridges come with the compression type fitting and elbows that push into the cartridge. Slightly easier.
this guy loves his job
Gotta love the monotone voice.
This is so helpful. Very detailed. Thank you Nick.
I thank you so much you brake it down perfectly you explained exactly what i need thank you very much
Thank you, so much easier this time. Watched a home made video before and it was a mess. Thanks so much.
Wow! Bill Belichick's little brother was very helpful and informative doing this walk through video. He may have a career in coaching as well.
LOL! I was thinking why the dude looks so familiar and unhappy at the same time 🙂
This video is so helpful and detailed. Thank you so much.
I never tire of hating this system, time to find an alternative.
Hi dear customer! We extend our sincere apologies for any inconvenience, and we genuinely appreciate your valuable feedback as it assists us in enhancing our services.
If you have any questions about our products, please kindly contact us at support@123filter.com or at (678) 261-7611 M-F 8:30-5:30 EST to properly guide you.
We are happy to help!
I just replaced 5-filters and found the video helpful. Thank you. Question: In stage 5, did you blur the post carbon filter label because the fittings were placed on the wrong ends? Nice post edit BTW. :)
Very helpful! Thank you
I have this RO system and I love it.! Super easy to change filters and mine also have quick connections for the tubes so no unscrewing needed so that’s a plus
Thank you!! Now my filters are all changed and working properly.
Hi dear customer! Thanks for your comment!
For any questions, do not hesitate to contact us at support@123filter.com , at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only)
We are happy to help!
The first time that I watched this video was my first time changing my filters. About 5 months before this post, a user named muckrak3r posted a month after my first filter change. I had no idea that a filter flush was required which means, well I don't know what it means actually. So, what was the water quality like after my first time changing the filters without flushing? What was I drinking? Not only did iSpring not include this information within this video, they lazily pinned a new filter flush video ( 4 or 5 months after muckrak3r's post) instead of creating an entirely new one. The newly pinned video helps, so thank you. But my god iSpring! You need to fix this asap!
More carbon sediment will go into the RO. Replace your RO after year 2 instead of year 3 and properly flush the 3 filters the next time.
If I hate my life was a job
Hi I’ve opened and put everything back now there’s no water coming if you could help me please
This is a clear, well thought, perfect guide to changing this awesome water filtration system.
Thank you for taking the time to do this, and thank you for standing behind your product and customers.
no it isn't. what do the old used filters look like ? the replacement schedule is time based instead of usage based. that doesn't make sense. and at the ten minute mark he talks about "flushing the system". c'mon, like, wtf ? why don't you hook it up to a real faucet so we can see what needs to be done
I prefer this video over the newer video. The pace is slower on this one, which I like.
Those stage lights are so bright
I love this man
Hi there. For any concerns or questions about our products, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only)
We are happy to help!
You people changed FA15 Alkaline filter 6th stage, the old tubes don't fit. Why didn't you mention it anywhere?
I love the product and the supporting videos. The only thing that troubles me is the repeated advice to hand tighten the canisters and then use the wrench to tighten them another "1/4 to 1/2 turn". I take that to mean use the wrench to tighten them another 90* to 180* after they are already hand tight. Seems very excessive to me.
I kept thinking the same thing, it will definitelybe over tighten if you do anywhere close to a quarter turn
On the final Alkaline cartridge (top red), the short white plastic tube was NOT connected to the (2nd from last) Post-Carbon (Blue) filter on the left side. It was left pointing up in the air.
Hi Jeff. The video is just a demonstration of filter replacement and the system is not fully connected. If you have any questions, please call us at 678-261-7611 (M-F, 8:30 - 5:30 EST). We are happy to help.
why is mine so tight to be uncovered? even I removed the whole unit and tried separately, still cannot uncover it
Just changed my filters and noticed grey residue buildup in the third stage. I'm concerned because I expected it to get much cleaner through the stages. This appears to look like the material inside the 3rd filter. Can you explain what it is?
Hi Gino D.,
This is carbon residue or dust from the stage 2 or stage 3 filter. We recommend flushing the pre-filters, (stages 1, 2, and 3) to remove any carbon dust particles that may be there from the filters. Did you perform the flushing step when you changed the filters? If you have any questions or if you need help with this process, Please contact our customer service dept. at 678-261-7611.
Thank you,
iSpring Water Systems LLC
Hey im having serious problem unscrewing the stage 1 2 & 3 housings its always tight but we never overtighten just hand tighten. Every time we change them its such a mission idk why. Also the tank is leaking from up top. The system is only like 4 years old
Next time you replace filters, clean the o-ring and the channel and surfaces where the o-ring will touch. Apply a little film of silicone plumbing grease to the o-ring and mating surfaces. I also like to put a slight amount grease on the threads of the canisters.
Nice video. I followed your directions to change my iSpring RO filters, and it worked perfectly. Well done.
Which direction does the alkaline go? No arrows.
My source told me in red, and out white to the tap. Does this sound about right?
Also, how to tell which port of the 4 prong outlet is the correct flow of water? Wish there were signs. Other than that, anybody could do this.
He said to flush the system 2-3 times. To me it's better to disconnect the hose from the tank and flush it in the sink. I don't know why he didn't tell us to do that but instead said to flush the tank 2-3 times. Why contaminate your tank with carbon when you can take the hose out and flush in the sink.
If your system is working as intended, the water that goes into the tank is water that has already passed through the RO filter. Therefore, there should be no carbon entering the tank or coming out of the faucet. You should still flush the carbon filter before reconnecting the three pre-filters to the rest of the unit to get all that carbon dust out.
Can I return the drain water back into the filtration cycle again to avoid the amount of the drained water ? ( I need a reason).
Also if I can't do that how can I reduce it?
Hi Remon Mina,
We would not recommend recycling the waste water into the system since the waste water is the concentrated contaminants that were removed from your source water from the system. You can reduce the amount of waste water the system uses by installing a permeate pump to your system. Please let us know if you have any questions.
Thank you,
iSpring Water Systems LLC
678-261-7611
Hi, I have the 5 stage system. I am interested to add the alkaline filter. Is it possible to add it to the existing 5 stage and make it 6 stage?
Hi Kate. Yes, it is possible. You just need an alkaline filter (www.amazon.com/iSpring-FA15-Water-Filter-Clear/dp/B00FBLGD1S) and a connecting kit ( www.123filter.com/ac/ispring-acl1-ro-add-on-filter-kit-white?path=119_118_79).
I noticed on all pictures it shows the alkaline filter opposite of the arrows on our. Should we be concerned? We also have the uv
Hi Sylvia Bowman,
The Alkaline filter has a flow direction arrow on the filter in the plastic, Just make sure to follow the installation instructions and ensure that the water flow is following the directional arrow on the filter. If you have any questions please contact our office at 678-261-7611.
Thank you,
iSpring Water Systems LLC
Very helpful 😊
Hi there. Thanks for your comment!
For any concerns or questions, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only)
We are happy to help!
Our iSpring 5-stage RO has perfect pressure. After watching Robert Slovak talk about RO Bladder as an ideal breeding environment for nasty bacteria to grow & contaminate drinking water, I am concerned about cleaning the bladder. Are there steps to inject small amount of food-grade Hydrogen Peroxide into my bladder? We love the iSpring 5-state system. But I am noticing a change in taste of water. So I am going to perform filter changes (as per your other video). How difficult is it to add UV stage to our 5-Stage?
Hi Peter. You can find the video about how to sanitize your tank here: ua-cam.com/video/JzBlL_w_Afg/v-deo.html&feature=emb_logo. Adding a UV stage shouldn't be very difficult. Our UVF11A is a complete kit with instructions. You can find the product here: www.amazon.com/iSpring-UVF11A-Disinfection-Sterilizer-110-volt/dp/B00FKC3ZT6. If you need any support on installations, feel free to give us a call at 678-261-7611 (M-F, 8:30 - 5:30 EST) or email us at support@ispringfilter.com. We are happy to help!
Where is your video to change the UV bulb. We have the 7 stage filter system
Yes, where is the video to change the UV bulb? The lack of written or video instructions for the UV 7 stage system is disappointing.
I’m also looking for this video to change the UV bulb. Thanks for posting this.
I cannot get the tubing to come out of the L shaped connector on the cap even though the blue lock is removed. Is there a magic spell I need to add? I have tried pulling with pliers as well. It shouldn’t be this difficult.
Never mind, I researched it online and it’s called a “quick connect fitting”. There is a special way to remove tubings from quick connect fitting, search for it before wasting your time thinking the tubing just comes out by removing the blue lock and pulling the tubing.
I had the same problem. From the iSpring manual, "With the blue lock clip removed, use your thumb and index finger to hold down the lock sleeve. This will release the metal teeth holding the tube in place. While holding the lock sleeve down with that hand, use your other head to remove the tube from the fitting."
Awesome video, very helpful! Do you have a link on where to get these products by any chance?
Hi Emily. Thanks for your feedback! You can get our products at www.123filter.com. :)
Pretty sure this guy is fighting a massive hangover.
It's like he's staring directly into the sun.
@@wilsonatore hahahaha
Do you have to have the filter wrenches to remove? I’m pretty sure we don’t have them anymore
Hi Miya. You can try to open the housings by hand. If that is difficult, you can get a wrench from here: www.123filter.com/ac/wrench
I just replaced the RO membrane I don’t understand how to flush it. I turn on the water, the tank and the faucet and let the tank fill and drain three times. Am I understanding it correctly?
Hi there. Yes, this is fine. The manual says to let the tank fill once and then drain. If you still have questions, please call 678-261-7611 (M-F, 8:30 - 5:30 EST). We are happy to help!
do you have a link on your website for filter change intervals
Hi there. The filter change intervals should be listed in the manual. If not, please let us know the model number and we can help.
I have 6 stage, exactly same as the one in this video. After changing all of them, the flow is very small. Any advise please?
Hi Jing. Please send us an email to support@123filter.com or call us at 678-261-7611 (M-F, 8:30 - 5:30 EST). We will help you to solve the issue.
Where's the video on fixing leaks? I had no problem changing filters, thanks to this video. However, a couple of the tubes are leaking like crazy where they go into the filters.
Hi Robert. I'm very sorry about the leaking issues you have. Please give us a call at 678-261-7611 (M-F, 8:30 - 5:30 EST) and we can help you to troubleshoot.
I bought a system from you, what happens if I touch the membrane with my hands when installing it, watching the video you say that it can be contaminated, how can I check if it has been contaminated?
Hi Karla. Please check the TDS after water filtration. If the TDS is normal, then it should be ok. If you still have concerns, please call us at 678-261-7611, or (678) 801-9308 M-F 9-5 EST. We are happy to help.
Thanks very useful but asking a question how often need to change the cartridges ? Thanks
Hi Ali! Thank you for reaching out! Depending on your water quality, the 1, 2, 3, and 5 stage cartridges should be replaced every 6-12 months and the RO membrane should be replaced every 2-3 years. If you have more questions, please feel free to contact us at 678 261 7611 (M-F, 8:30 - 5:30 EST) or email us at support@123filter.com. We are happy to help!
Where do I buy replacelement filters in Spain? Thanks
Hi there. Please first try if you can get the filters from Amazon UK: www.amazon.co.uk/iSpring-F9K-Replacement-6-Stage-Filtration/dp/B00BOASJ1M. If not, please send an email to support@123filter.com with part # for filter package and complete shipping address with phone # then we can provide an accurate shipping quote.
How frequently do we need to replace the post carbon filter?
Hi Shantanu. The post carbon filter should be replaced every 6-12 months, depending on your water quality.
صباح الخير . شكرا على المحتوى المفيد . سؤال. كيف يعمل الممبرين دون وجود مضخه كهربائيه فقد الاعتماد على ضغط ماء الصنبور يكفي لانتاج ماء مفلتر . وكم ضغط ماء الصنبور .. في بلادنا لا يمكن تركيب فلتر بدون مضخة اذا كان الفلتر يحتوي على ممبرين .. مع جزيل شكري لك وللمتابعين..
Hi there. Thanks for your comment!
We have some systems with a pump and others without a pump. The pump needs electricity. A pump is needed if your inlet water pressure is below 40 psi.
Please, check this system with pump:
RCC7P: www.123filter.com/ac/index.php?rt=product/product&product_id=193&acid=2
For further concerns or questions, please kindly contact us at support@123filter.com or at (678) 261-7611 M-F 8:30-5:30 EST.
We are happy to help!
where do I find the cartridge carbon filter?
Hi Omar. You can find the carbon filter cartridge here: www.amazon.com/dp/B00S5E5NJQ
What about sanitizing the system? Is this required,
Hi M Lopez. Thanks for reaching out. It's a good practice to sanitize your RO system from time to time. For more details, you can refer to the UA-cam video here: ua-cam.com/video/JzBlL_w_Afg/v-deo.html.
Are you supposed to flush the (new) first 3 filters before reconnecting to the RO filter?
Hi YourMommademe,
Yes we recommend flushing the prefilters (stages 1, 2, and 3) to remove any excess carbon particles from the stage 2 or 3 filter. There may not always be excess carbon from the filters but as a precaution we recommend flushing whenever the filters are changed or when the system is installed. If you have any questions please contact our office at 678-261-7611.
Thank you,
iSpring Water Systems LLC
@@CS-rn7mn How long do you flush the new filters for?
@@sorayacacici6063 until the water is clear
@@CS-rn7mn would have been nice to say that WHILE you were making the video!
What about draining for a period of time before hooking up to faucet, to remove carbon from water line off the new filter
Hi Bryan. We have a video dedicated to pre-filter wash. You can find it here: ua-cam.com/video/n2zW4pVQPgU/v-deo.html.
@@iSpringWaterSystems the video does show which connection to disconnect so that the black water doesn't enter the 4th filter. I'm assuming it is the hose connection before the blue filter number 4. Just let the water run disconnected until the water coming out is clear. Easier to see draining into a white bucket.
When removing tubing that has those horseshoe clips you must press the tab in where the tube enters the connection first.
YES! He did not mention that and I had a handyman struggle way too long (at 65.00/ hour) til I realized he didn't know to do that. iSpring customer service is the BEST I've ever had for any product I've purchased. Also I don't think you should handle any of the filters without gloved or clean hands.
How is the filter ordering in the 8-STEP SYSTEM? I did a research and took notes on the rankings. Each source writes something different. Until the membrane, I think everyone agrees, but is it normal for the rankings to change so much after the membrane? Isn't there a standard for this? How should the ranking be?
according to source 1
1st stage: Pre-Sediment filter (PP 5 micron)
2nd stage: GACKcarbon filter;
3rd stage: CTO block carbon filter;
4th stage: Membrane filter
5th stage: Final carbon
6th stage: extra mineral
7th stage: alkaline
8th stage: (Detoks) Far Infrared filters
Source 2
1st stage: Pre-Sediment filter (PP 5 micron)
2nd stage:GACKcarbon filter;
3rd stage: CTO block carbon filter;
4th stage: Membrane filter
5th stage: Final carbon (Flavorant)
6th stage:(Detoks) Far Infrared filters
7th stage: extra mineral
8th stage: alkaline
source 3
1st stage: Pre-Sediment filter (PP 5 micron)
2nd stage: GACKcarbon filter;
3rd stage: CTO block carbon filter;
4th stage: Membrane filter
5th stage: alkaline
6th stage: extra mineral
7th stage:(Detoks) Far Infrared filters
8th stage: Final carbon (Flavorant)
source 4
1st stage: Pre-Sediment filter (PP 5 micron)
2nd stage: GACKcarbon filter;
3rd stage: CTO block carbon filter;
4th stage: Membrane filter
5th stage: alkaline
6th stage:(Detoks) Far Infrared filters
7th stage: extra mineral
8th stage: Final carbon (Flavorant)
source 5
1st stage: Pre-Sediment filter (PP 5 micron)
2nd stage: GACKcarbon filter;
3rd stage: CTO block carbon filter;
4th stage: Membrane filter
5th stage: Final carbon (Flavorant)
6th stage: extra mineral
7th stage: alkaline
8th stage: (Detoks) Far Infrared filters
Source 6
1st stage: Pre-Sediment filter (PP 5 micron)
2nd stage: GACKcarbon filter;
3rd stage: CTO block carbon filter;
4th stage: Membrane filter
5th stage: Final carbon (Flavorant)
6th stage: extra mineral
7th stage:(Detoks) Far Infrared filters
8th stage: alkaline
Source 7
1st stage: Pre-Sediment filter (PP 5 micron)
2nd stage: GACKcarbon filter;
3rd stage: CTO block carbon filter;
4th stage: Membrane filter
5th stage: extra mineral
6th stage: alkaline
7th stage:(Detoks) Far Infrared filters
8th stage: Final carbon (Flavorant)
Source 8
1st stage: Pre-Sediment filter (PP 5 micron)
2nd stage:GACKcarbon filter;
3rd stage: CTO block carbon filter;
4th stage: Membrane filter
5th stage: Final carbon (Flavorant)
6th stage: alkaline
7th stage: extra mineral
8th stage:(Detoks) Far Infrared filters
Hi there. We do not carry 8-stage systems. However, there is not a universal standard. The order of the filters depends on each company.
For further concerns or questions, kindly contact us at support@123filter.com and at (678) 801-9308 M-F 8:30-5:30 EST or (678) 261-7611 M-F 8:30-5:30 EST
In my system (bought last year) the Alkaline filter is no longer screw in they are push in type like PEX fittings
Hi Gordon. We upgraded our systems to push-fit connectors for easier installation. You can find the updated RO system filter replacement video here: ua-cam.com/video/LsVNBpLA6dE/v-deo.html
How many times do we need to flush the water out before using it after instillation?
Hi there. We recommend flushing the prefilters for at least 5 minutes. For more details about prefilter flush, please refer to this video: ua-cam.com/video/n2zW4pVQPgU/v-deo.html.
Love this company. I bought the ispring rcc7 a couple years ago and love it. Better than bottled quality water, and the only reason I managed to put it together and install it is because of their UA-cam channel so thank you for that.
I do have a question tho. I'm intrigued by that UV stage, is there any way I could modify my system to have the UV stage right after my post carbon filter, then to the tank? Without having the alkaline stage. I don't want my water alkaline, I also use it on plants so I need a neutral pH so the RCC7 is perfect for me. Just though the extra UV stage would be nice
Hi MegaJared2. Thanks for supporting iSpring's products! Yes, you can add an extra UV stage on the RCC7 model. Our UVF11A is a complete add on kit to add the UV to an existing RO System. However, the UVF11A is currently out of stock due to high demands. We are trying to bring it back ASAP.
He says counter clockwise but he is turning the wrench in a clockwise motion. I just spent an hour tightening the housing l. Thanks.
FYI, I received the alkaline filter with red label and flow direction in opposite. I almost made mistake by relying on just checking the label up.
Hi there. Thanks for your comment!
You need to connect the alkaline filter following the flow direction arrow.
Please, kindly check this video at minute 1:55 to know the correct direction:
ua-cam.com/video/uexywyEiJVM/v-deo.html
Please, also check our latest video to know how to replace the filters:
ua-cam.com/video/LsVNBpLA6dE/v-deo.html
If your filter has the label in the wrong direction, or if you have any concerns or questions, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only)
We are happy to help!
Be careful when replacing the filters. When removing an old one, be sure the gasket comes out with the filter. I had one stuck in the housing.
So did I now can’t get it to close properly anymore
I can't get the filter housing off. No matter how hard I pull on that wrench it will not move
Hi there. We do not recommend to overtighten the housings since it will make the filter replacement a little bit hard.
Please, kindly contact us at support@123filter.com or at (678) 801-9308 M-F 8:30-5:30 EST//(678) 261-7611 M-F 8:30-5:30 EST
We are happy to help!
When you say "flush the system" or "flush the carbon filters," do you mean run water through them as you replace them or to empty the entire system 2-3 times by letting the water out of the whole system? If you could shed some light on how to flush out the carbon dust when replacing the filters, it would be appreciated.
Hi David. To flush out the carbon dust, you need to disconnect the tube between pre-filters and RO membrane (only disconnect the membrane side), point the tube to a sink, and run water through the first 3 filters until water is clear. If you still have questions, please give us a call at 678-261-7611 (M-F, 8:30 - 5:30 EST) or email us to support@123filter.com. We are happy to help!
@@iSpringWaterSystems it would have been very helpful to actually see this done
@@earthskysea1111 Hi Adam. We just released a video tutorial regarding prefilter wash. You can find it here: ua-cam.com/video/n2zW4pVQPgU/v-deo.html
For stage 4, tubing is stuck, I cannot pull out no matter how hard I try.
Hi there. Please, follow these steps: ua-cam.com/video/ZeJQMWYfy_w/v-deo.html
For further concerns or questions, please contact us at support@123filter.com or at (678) 801-9308 M-F 8:30-5:30 EST// (678) 261-7611 M-F 8:30-5:30 EST to properly guide you.
We are happy to help!
What size is that wrench?!?
Hi Tilly! The membrane housing wrench is 3 in. inside: www.amazon.com/iSpring-Reverse-Osmosis-Membrane-AWR1/dp/B008676ML0. The prefilter wrench is 4.5 in. inside: www.amazon.com/iSpring-Reverse-Pre-Filter-Canister-AWR2/dp/B008678QEQ
It is wrong to try to install the sediment filter in a horizontal position. There is no protrusion inside the filter housing for the filter to sit on. When you try to install the filter in a horizontal position, the filter slides from the center. First, place the filter chamber on a flat place and without lifting it, look from the top and place the filter in the chamber centered, then place the main body on top and slowly turn the chamber (without removing it from the ground). There is no such problem with the other two carbon filters, because they have snap-on slots.
Especially a lot of activated carbon dust comes out of the filter in the middle. 3. Without installing the filter, turn the water on and let it drain until the color of the water becomes lighter. After installing the 3rd filter, run the water again, but be sure to remove the membrane connection. When completely clean water comes out, you can use the new membrane.
Hi there! Please, refer to the latest video on how to replace the filters:
ua-cam.com/video/LsVNBpLA6dE/v-deo.html
For any concerns or questions, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) We are happy to help!
No flushing the carbon out?
Hi Christie! Thank you for pointing it out. You should flush the filters to get extra carbon out every time you change the filters, although it's ok if you miss the step once or twice. We will improve the video to make it better! Thank you!
Stage 5 post carbon filter 10:20
Counter clockwise to open. 1/4 to 1/2 turn of wrench for final tighten
For English, it's anticlockwise.🤗
Can you recycle these filters?
Hi Jessica. Thank you for reaching out. No, you cannot recycle these filters. Please throw them away once used. Thanks!
For the instructions of prefilter wash, please check out this video: ua-cam.com/video/n2zW4pVQPgU/v-deo.html.
Everything works fine until the stage 5 filter. My tubes do not come out nor is there anything that CAN unscrew from the canister!
Hi dear customer! Could you please refer to this video to know how to disconnect and connect the fittings?
ua-cam.com/video/ZeJQMWYfy_w/v-deo.html
If you still need some help, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only) to properly help you.
We are happy to help!
Shouldn’t this mention the pre filter flush?
Hi dear customer! Thanks for your comment!
Please check our latest video, which includes the pre-filters flush:
ua-cam.com/video/LsVNBpLA6dE/v-deo.html
I put stage 3 filter in stage 2, vice versa. Should I be concerned?
Hi TheKingbuttar! Thank you for your comment. You don't need to worry too much if you accidentally put the stage 3 filter in stage 2 and vice versa since both of them are carbon filters. Please feel free to contact us at 678 261 7611 or at support@123filter.com if you have further questions!
Laying down is a free ticket to the splash zone. Do it vertically and you'll spill a lot less water
There’s no leak on mine but the faucet is dripping.
Hi Dang. If the faucet drips from the end or handle then it needs to be replaced. Sometimes it's just the tiny o-rings that hold the spout in. They become misaligned or come out of the grooves. It could also be the connector underneath that's leaking. If you need more help, please give us a call at 678-261-7611 (M-F, 8:30 - 5:30 EST). We are happy to help troubleshoot.
@@iSpringWaterSystems thank u!
Is there a gauge that informs me when to change filters?
Hi Tom! In general we recommend replacing the RO membrane every 2-3 years and other filters every 6-12 months, depending on your water quality and water usage.
For the life of me, I can not pull the tube out of the canister with the membrane, thus I can not screw the cap on!!!! What am I doing wrong?! 😡😭😭
Hi Violet Camie,
You would need to remove the small blue clip 1st, then push in or depress the insert/sleeve that the blue clip was locked onto. While pushing in the insert/sleeve, you will need to pull on the tubing in the opposite direction. If you need assistance with this please contact our office at 678-261-7611 .
Thank you,
iSpring Water Systems LLC
Ok, I tried calling the other day but I got voicemail... I can try again. I did remove the blue clip, and I pushed in the insert sleeve and it still would not budge. I got mad and yanked on it and the whole clip came out. When I got it back all together it leaked, i'm guessing I dislodged the tiny gasket that may have been around the clip, I dont know.
I don't think he discussed pushing in or depressing the white thing the blue clip is locked into. Once you push it in the tubing will come out
The video does not use this type of connection and therefore does not describe this method of disconnecting - its very frustrating that they do not address this - not even in a printed insert in the kit.
Pretty excited to do this video?
Hahahahah. Was thinking the same. Buelllllllller.........Faris Bueller.
Please watch the latest video. This video does not mention flushing of the pre-filters. Destroyed my RO membrane and alakaline filter.
Hi there. I apologize for the inconvenience. This is our latest video:
ua-cam.com/video/LsVNBpLA6dE/v-deo.html
Please, kindly contact us at support@123filter.com or at (678) 261-7611 M-F 8:30-5:30 EST for any concerns or questions. We are happy to help!
Tubings removal is pain ive been struggling for hour now
Hi there. I'm very sorry for the trouble. Please refer to this video on how to work with quick connect fittings. If there are still questions, please call us at 678-261-7611 (M-F, 8:30 - 5:30 EST). We are happy to help.
He made a mistake on the flow direction of last stage red filter.
Watch the filter prewash video first.
Hi I’m getting trouble I changed all filters but water not coming maybe I did something wrong could you please I need your help can I call you on your free time so we can sort it out please thanks. Can leave your number so I can give you call thanks
Hi Ali. You can reach us at 678 261 7611 (M-F 8:30 - 5:30 EST). Please leave a message if our representatives are busy helping other customers during your call and we will call you back ASAP.
Could please send me your phone number with code thanks I tried this number with 001 didn’t worked could please leave your phone number with everything please thanks
Cause I’m calling you from Uk
Hi Ali, our number is +1 678 261 7611. You can also send us an email to support@123filter.com if you prefer. We usually reply to all emails within 1 business day.
You keep saying counter clockwise but it’s clockwise
Thinking of buying there RO system. It is alarming how many frustrated commenter there are though. Not a good sign for me.
Sheesh. They don’t tell you before you buy these things that you basically have to be a licensed plumber to change the filters. This looks impossible to do myself, so I guess I’ll have to hire a plumber to do it every time. Not to mention that I don’t even have the wrenches he’s talking about (I guess the guy who installed the system threw them away?) What an expensive PITA.
Hi Jeff. The filter changes in our systems are very easy and you don't need to be a licensed plumber to do it. If you have any difficulties during filter changes or need another wrench, please contact us at 678-261-7611 (M-F, 8:30 - 5:30 EST) or email us to support@123filter.com. We are happy to help!
This video fails to tell you to flush the system after replacing the 1st 3 filters and before replacing the rest... I learned the hard way and now ISpring will get more money from me because I need to do this all over again
Hi Tony. It won't hurt your prefilter if you didn't flush them after replacements. All loose carbon (if there are any) will be caught by the membrane. We have put the prefilter flush video at the end of this video, and pinned the link in the comment. If you have any questions or concerns, please reach out at 678-261-7611 (M-F, 8:30 - 5:30 EST) or email us at support@123filter.com. We are happy to help!
@@iSpringWaterSystems , The last filter , the Alkaline filter, is now black. I'm sure the brand new membrane and the new FT15 are just as bad. You need to delete this video and re do it with proper instructions ,, this will kep your customers happy. I will be ordering new filters today ,,, enjoy my money
I just purchased this brand new and the install book says to remove the bag from the membrane. I can bench press well over 300 pounds and cannot for the life of me remove this membrane from the housing. I just tried for 5 minutes straight and this guy's version is clearly rigged. I tried a pair of channel locks before finding this video, and after watching it, tried needle nose pliers as shown here.... both to no avail. At this point I can only hope that it doesn't actually have a bag and that in three years I can somehow get it out after its wet. If it doesn't function because of a bag that is on here, I'm going to be upset.
Hi Psykoholic,
Please contact our customer service dept. at 678-261-7611 and we can assist you with a replacement Membrane housing for your system.
Thank you,
iSpring Water Systems LLC
678-261-7611
Use the updated video. iSpring should take this video down for integrity’s sake. I know it has 100x more views, sorry! 🤷♂️
With all the due respect the instructions skip so many important steps that its not even funny.. i have just wasted my whole evening with all this and there are more than a few “official” videos for the same system and filter replacement. And, the amazing thing is these videos show different steps. for god’s sake, can you please have someone show actual instructions with real installed system. Not too much to ask. Thank you.
This video really should be taken down and edited to include a CRITICAL step. I don’t understand why the company would leave this up knowing that.
Hi there. Thanks for your feedback!
Please, kindly check our latest video to know how to replace the filters:
ua-cam.com/video/LsVNBpLA6dE/v-deo.html
For any concerns or questions, please kindly contact us at support@123filter.com, at (678) 261-7611 M-F 8:30-5:30 EST or at (470) 560-0012 M-F 8:30-5:30 EST (Messaging only)
We are happy to help!
This guy is mean as about to have a gun duel in the old wild west, look at his eyebrows ...
why these people make video blind? We can not see what the hell he is doing. Blue c-clip at 6:36, come on man. How if we can't see it. you didn't show us.
Hi there. Thanks for your feedback!
Please, check our latest video:
ua-cam.com/video/LsVNBpLA6dE/v-deo.html
If you have any questions or concerns, please contact us at support@123filter.com or at (678) 801-9308 M-F 8:30-5:30 EST//(678) 261-7611 M-F 8:30-5:30 EST
We are happy to help!