we need more segments of kyle. he is wonderful and he kept me laughing on another video. what a kick back guy. totally chilled. glad that he was able to finally open his beer.
omg they are just too nice to people like kyle who just impose himself on the system for no better reason than because he wants a good time at other people's expense.
I liked Kyle also! I thought that even though he had some issues, he was calm, chilled, and was pleasant to his sister on the phone. Plus he thanked the staff for their help, which is rare. I like people who are like that. And yes I was happy when he finally was able to open his beer up!
Kumara Possitive attitude makes me want to travel to Singapore.... Such a Lovely and positive Man...Worlds Airport need someone with such Possitive Attitude.
Poor Kyle. It's one thing after another for the poor lad. However, he takes it all in strides and positivity. What a lovely positive, happy guy. We need a show that just follows Kyle around on his holiday adventure. Hahahaha
My thought exactly. I can take a pity for those sri lankan/bangladesh workers who can be tricked but these smart ass american don't even want to buy a tix or a credit card?
If you lived there can you teach me a few things. Why do they say the customer service department is the Chinese Customer Service? Why not Singapore Customer Service? Also is the Singapore Government tied to the Chinese government in any way other than just being friendly neighbors?
@@Greg_P611 It's mainly due to the immigrant population of Singapore since Standford Raffles established it as a British colonial port in the early 1800's. As business boomed as a "free port" with no taxes or tarriffs, immigrant workers poured in from southern China (mainly Hainan), and also Malaya, India and also of course Britain as the overlords. Today the ethnic breakdown of Singapore is 76% Chinese, Malay 15%, Indian 7.5% and mixed (including western) the rest. This does not mean Singapore is a de-facto "brother" of China, they are in fact very much their own country, but they do have strong cultural ties with China. Having said that, they do share very similar oppressive political systems where opposition to the ruling party is more or less outlawed and human rights do not exist.
Can't wait to come back to Changi - my favourite airport . Will be there in October 2022 for the 9th time if not counting my first landing by sea during its construction in April 1979 as a Vietnamese boat person
@@vickiesmith3021 yes Changi is a special place in my heart .It is not just an awesome airport but it is a first piece of free land I stepped on after spending 4 years in a communist country where freedom of speech is a luxury
1:42:13 -- they aren't lost souls. This is what the aviation industry refers to as people who died or are in jeopardy of dying while IN flight. In this instance, they are just passengers who have a bad sense of time.
I remember sleeping at the Changi airport check-in area when I missed my flight home and the earliest flight was 12hrs later. That was back in 2016. I wish the Jewel was built by then, I would've enjoyed my stay there lol
Awesome people @ Changi! The macaw they keep talking about is an African Grey, one of the world’s smartest birds, & hope he’s free of bird flu so he can continue on his trip!
Wow! Changi Airport workers are very efficient, helpful, friendly and pleasant. Very service oriented. I enjoyed watching the interaction between airport workers and passengers.
@@Smokey420Greenleaf Pessimistic reaction! People who see good things being done to other people, they’re optimistic and glad about it. You? Questionable?
Changi Airport deserve it's awards. There are airports around the world that seem to excel at horrible service The gold-standard at changi airport should be mandatory for all airports
Changi is the only airport that I'd love to be stranded in (bec of delayed flights etc...) I've been there a few times and time just go by. Lots of great things to see, restaurants, experinces. It's a whole nother world there
I think they should have folks qualified with horse handling to work operations where racehorses are involved. I especially think the owners/owners personal handlers should be there to help transfer the horse, it would reduce risk of injury and possibly make things run smoother and faster.
@@TheMangoMussolini oh I heard it lol it just sounded like they had special equestrian transportation folks working at the airport to do handling between connecting flights and such.
2:20 If the airline doesn't give them many options maybe try to take domestic Indonesian flight to better destination. Depending on trip length they could take ferry to Bali from Java.
The point is checked bags are so that you can travel light and be comfortable. In the end, she had to drag 20 kg around the airport and onto the the plane. That carry-on is going to the dumpster by the time she get home. Happened to me one time, my carry-on was too heavy and the wheels were grounded to half. They were literally half moon shape by the end.
This was fascinating! The agents were very helpful. One thing that all of the countries have in common, is not allowing large sums of cash without declaring it.
Yeah, it's also interesting seeing what amount it is. In Canada I believe its $10,000 Canadian dollars and here it was 20? Something like that. I don't remember well but I think in the UK it was 2,000 pounds.
At least I can see the foreign countries from the airport! Thanks, so mucho! LOL. I used to work at FedEx and traveled a bit on discount. I miss that. My nephew is a Federal Gov employee, but he is a supervisor out at the FedEx hub in Memphis, TN. You wouldn't believe what they confiscate on pkgs coming in and going out. Some people are so stupid and try anything to get away with. Even undercover stings are done on the receiving end to catch the criminals. Crime is a never-ending job for law enforcement.
Tong’s mother should not be a parent, very irresponsible. Love the experience agents, they are amazing. The groomer definitely did not look professional at all, definitely would not pass the grooming test.
That’s so disappointing to see that friendly check-in agent allow that passenger circumvent the baggage allowance by packing 20kg into one carry on bag! Depending upon class of travel the allowance increases, but there is a maximum per bag due to the safety of others onboard. That unfairly sets up the cabin crew for unnecessary challenges at boarding. It’s way and above the cabin allowance, for one bag. Depending upon the airline the bag can be no heavier than either 8 - 10kg it also won’t fit in the overhead stowage. It’s a real trap with various allowance rules depending upon whether one is travelling to and from the US where it’s X amount of pieces with a good weight allowance, or.all other destinations where it’s weight irrespective of the number of checked items That’s where eTickets bite, the original coupon based tickets clearly showed the weight/price allowance per sector. If all on one continuous journey the applicable allowance gets applied the entire journey irrespective of how many sectors travelled. The rule applied is based on the country the journey originated. So confusing for people not paying attention to the details and can cost a lot of money, especially if there are multiple sectors. Internet reservations and ticketing is so convenient but there are many traps for those unaware.
That might have depended on what was actually inside the bag, for example, essential , medication, baby change and feeding products and equipment or anything else which simply couldn't be put into the hold. We don't know everything.
@@jenlfpotter3870 Hi Jen, Sorry for not responding sooner. I've taken the time to explain this, to help you out and be prepared, not to challenge your comment in any way. I totally appreciate where you are coming from. My knowledge and experience with this comes from working for many years as aircrew with a couple of major airlines, and an awful brief time on the ground as airport staff. It's a little lengthy, but here goes... If travelling with an infant you are allowed an extra bag for exactly what you've described. It still must be within the allowable weight though. It's a safety issue. Imagine a heavy bag hitting someone on the head, if the locker is opened without caution (items shift around inflight) or in severe turbulence a heavier bag can pop some lockers open and fall. A weight of even 7kg will cause neck injuries, heavier ones will cause nasty head injuries - particularly is it's an elderly passenger. It has happened to me as crew, after months of pain and other issues I ended up needing surgery on my cervical spine and now 10 years later it's still not fixed, I've now got a titanium plate and screws thanks to someone who'll never know what they did! That's why there are rules that have to apply to everyone, you can not predict every scenario - so it just needs to be avoided. Essential medications, items of value, important documents etc should always be carried in cabin baggage. Be absolutely sure of the volumes though when it comes to the LAGs (liquids, aerosols and gels) rule. So many people loose their favourite fragrance because the bottle is over 100mL and they didn't realise, also bottles of wine they think will be safer in their cabin bag than in their checked luggage. But again, it needs to be within the weight and size limit. If you are ever required at check-in to repack due to weight etc, the airline ground agent should explain, politely, what to ensure is in your cabin baggage and what is not. There are also rules for the carriage of dangerous goods (DGs), some items must be checked while others must be in cabin bags only, a couple of items can only be carried on you. There are many regulations to follow. While it seems like a hassle and it's confusing, please know it's often a legal requirement and it is always 100% for the safe and secure operation of the flight you are travelling on. You are absolutely correct that many passengers do not know, that is where the airline staff are there to help and advise. Some are better than others, but that's customer service - you get some champions and some horrors. The information is also on each respective airline's website, it really is worth taking a few minutes to do your research. I agree it could be made a lot clearer and more obvious, but even then most people don't look. Heck they don't even watch the safety demo/video half the time, and that is vital need-to-know information to prepare you to react immediately should anything happen. But that is an whole other conversation :) Low Cost airlines almost deliberately make the baggage allowance rules hard to find, then they can hit you with their overpriced fees. That's how they make their money off those low fares! Sneaky and cruel I think, because it often stings those who can least afford it. Please do educate yourself though on the weights and sizes of respective luggage when you fly. The airline won't accept 'you did not know', they'll only accept your credit card to pay the fees! Some less orthodox airlines almost depend upon it, especially the Low Cost airlines, read ALL their rules - they are cunning! Because each Kg of weight is equivalent to fuel burned, airlines charge very expensive rates for excess baggage. Low Cost airlines often may not have even included checked baggage in your fare, if you only need to check one silly item because of DGs/security rules - they'll hit you with their crazy fees. They are ruthless! Know the allowance for each flight you are taking if it is with more than one airline. There are also different allowances for travelling DIRECTLY to and from the US (the 'piece' system) and others for anywhere else (the 'weight' system). That catches a lot of people out. From memory that was the issue in the documentary that I commented about, where the agent made some poor choices. If you would like to know more or wish to clarify anything I've said, please respond back and I will reply, sooner I would hope than this time! Maybe share this information with your friends and family when they travel. Many many people are caught out every day with this subject - everywhere. The poor check in staff end up by being the 'heat-shield' for people's justifiable anger and frustration over what seems to be unfair and unclear rules. I hope this has helped in some way, I often wish I could help everyone understand all of the nuances with air travel, but I hope I have at least helped you. Take care, safe travels, and have a terrific day wherever in the world you are. Best wishes from down here in Australia! Cheers, Anton
I hate crowds, and I'm terrified of flying. I want to die with both feet on land thanks. But the predicaments these passengers manage to get themselves into are amusing. But don't take your mad out on the agents and staff, they're just doing their jobs.
We need to take a good hard long look at all the service agents down to the tarmac workers and recognize and take hard notice that none of them are miserable, they all always have a smile on their faces, none of them are in poor health like high blood pressure at a young age, none of them are obese and they clearly all exercise before they start working in the mornings, therefore none of them appear to be in poor physical health, and as we all know typically they live well into their 80’s to 90’s and can get around and have a sharper mind then half the Americans in their 50’s. Maybe we need to find out their secret because I have been to at least 15 different airports in the states and the customer service people quite literally will refuse to help you until you get so frustrated with the stupid computer kiosk you want to put your fist through the screen, and even then it’s like pulling teeth from a llama before they will help you. Instead of super cool amusement things to look at or interact with our airports have rip off gift shops, rip off fast food places, and rip off bars. Sad but true. Maybe if we served healthy hot meals like they do we wouldn’t need so many fast foods in the airports. It has always fascinated me that they make just about everything they cook from scratch, they do it so quickly, and keep their kitchen immaculate while doing it, and you can clearly see how every family cooks and loves with their entire being no matter what and a lot of Americans love and cook with conditions and a do as I say not as I do attitude.
Miss Nina Amalina, with the beautiful purple eye shadow, was an absolute gem. Calm without mothering, efficient but reassuring, pleasant but earnest, exceedingly polite without being distant or officious, and above all: empathising of the passenger in distress. Having travelled most of my life as a diplomat's child, I have seen most every culture, and Ms. Amalina is honestly a wonderful exception to the state of virtually all airport customer support staff worldwide, which is de fakto burned out. The absurd level of stress airports impose on travellers and staff alike -- even those not on the autism spectrum like myself -- makes even slight problems, seem like the end of the world. This woman should be commended.
It’s a matter of life choices. I’m 59 and have travelled and lived all over the World 🌎 I have no house, no car, no husband and no children or grandchildren. I chose a different lifestyle.
@@mariawerner8447 I didn't get to make the choices to be able to do that. You and I actually have the same surname as well as the guy in my state that did a really bad thing to a little girl and did 10 years for it. He has the exact same name as me (even the middle name) as well as a father with the same name as mine. I couldn't get a decent job in the field I went to school for while this guy was in prison because every background check brought him up. After decades of dealing with the fallout from this other guy's "life choices". I don't have a lot of high maintenance toys and a really small house (some pool houses are larger than my home), the car I have is 20 years old, and a job that pays pretty well now, but the life choices of other people (in Madison and Washington) have reduced my "wealth" to where I only get to watch tv shows of people going on holiday as opposed to getting to have one myself.
Back in 1999 I had to send a box back by ship from Japan containing dirty clothes, gifts from the teachers and students,etc. It took a month. My brother was angry when they pulled me and my students from our earlier JAL flight and bumped us up to business class because one of my students had a replica katana in her luggage. Gotta say, business class on JAL was fantastic! However it made us over fours late because we sat on the tarmac at JFK in our puddle jumper on route to Philly.
Yes!! Then for fun, they should do a comparison with JFK or LAX and how passengers treat agents and the entire circus, lol…. Granted, yes, they know they’re being recorded but their service is absolutely amazing.
Kyle's a bit of a plonker. Never ceases to amaze me how "world travelers" think that crossing international borders is the same thing as going down the local pub. And then opening his beer is his highest priority, never mind if he damages airport property. Maybe someone should tell him about Singapore's judicial caning.
![How Airlines Cater To The Super Wealthy [4K] | The World’s Most Luxurious Airline | Spark](http://i.ytimg.com/vi/gY1me79GBlM/mqdefault.jpg)
![How Airlines Cater To The Super Wealthy [4K] | The World’s Most Luxurious Airline | Spark](/img/tr.png)
we need more segments of kyle. he is wonderful and he kept me laughing on another video. what a kick back guy. totally chilled. glad that he was able to finally open his beer.
He seemed like a nice guy but trying to open his beer on the furniture wasn't cool.
He seems pretty chill, at least he kept his cool and did not give anyone a hard time. That goes a long way when dealing with people.
omg they are just too nice to people like kyle who just impose himself on the system for no better reason than because he wants a good time at other people's expense.
I liked Kyle also! I thought that even though he had some issues, he was calm, chilled, and was pleasant to his sister on the phone. Plus he thanked the staff for their help, which is rare. I like people who are like that. And yes I was happy when he finally was able to open his beer up!
Lies again? Cheap Athletes USD SGD
Kumara Possitive attitude makes me want to travel to Singapore.... Such a Lovely and positive Man...Worlds Airport need someone with such Possitive Attitude.
Not sure if Tongs mum even knew she had a son
26:21 This dude travels half way around the world to Singapore and wants to travel to exotic place Bali, but he has no money. LOL.
He did have money however his card was not working… felt very sorry for him….
@@parmarmo because he already overspent it and no available amount left.
most of them always like that. I live in SEA and I have seen a lot and they are called backpacking.
They always do this cfrap and hold everyone up because they don't prepare for Travel
Just added comment further up the thread.....people like that roaster should be denied passports as clearly totally unsuitable to hold one
That guy at 14:36 or so is so blessed. None of my family would stump me a bus ticket to the city centre let alone pay for a flight!!!!
And a very handsome too😍
@@robertasliutas2903..although foolish to travel without any cash or credit card.
Poor Kyle. It's one thing after another for the poor lad. However, he takes it all in strides and positivity. What a lovely positive, happy guy. We need a show that just follows Kyle around on his holiday adventure. Hahahaha
lol lovely positive guy that is until you are the one supporting him or having to sort out his sht
@@superchargerone Hahahaha
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Kyle should have gotten the the 1st customer service girls phone number lol. Did anyone else see the way she was looking at him?
Why the man at 9:55 has such confidence to travel internationally without any ticket or credit card?
🤷♂️ British exceptionalism
My thought exactly. I can take a pity for those sri lankan/bangladesh workers who can be tricked but these smart ass american don't even want to buy a tix or a credit card?
I lived in Singapore for 8 years. Every time I landed back in Changi was always a "Ahhh....civilisation again" moment.
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If you lived there can you teach me a few things. Why do they say the customer service department is the Chinese Customer Service? Why not Singapore Customer Service? Also is the Singapore Government tied to the Chinese government in any way other than just being friendly neighbors?
@@Greg_P611 It's mainly due to the immigrant population of Singapore since Standford Raffles established it as a British colonial port in the early 1800's. As business boomed as a "free port" with no taxes or tarriffs, immigrant workers poured in from southern China (mainly Hainan), and also Malaya, India and also of course Britain as the overlords. Today the ethnic breakdown of Singapore is 76% Chinese, Malay 15%, Indian 7.5% and mixed (including western) the rest. This does not mean Singapore is a de-facto "brother" of China, they are in fact very much their own country, but they do have strong cultural ties with China. Having said that, they do share very similar oppressive political systems where opposition to the ruling party is more or less outlawed and human rights do not exist.
Can't wait to come back to Changi - my favourite airport . Will be there in October 2022 for the 9th time if not counting my first landing by sea during its construction in April 1979 as a Vietnamese boat person
WOW. 9 Times that is awesome. Must feel good to be able to fly there, compared to yr first visit, that's really awesome. 💓.
@@vickiesmith3021 yes Changi is a special place in my heart .It is not just an awesome airport but it is a first piece of free land I stepped on after spending 4 years in a communist country where freedom of speech is a luxury
@@tanletran7270 so glad you got to have freedom. Everyone should have this. Take care and keep enjoying yr freedom 💓.
1:42:13 -- they aren't lost souls. This is what the aviation industry refers to as people who died or are in jeopardy of dying while IN flight. In this instance, they are just passengers who have a bad sense of time.
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Changi is definitely the world's best airport. Excellent customer service.
you know dubai International Airport. the busiest Airport in the world.
@@AbdulRahman-zh2sz Yeah, the busiest. Not the best.
I remember sleeping at the Changi airport check-in area when I missed my flight home and the earliest flight was 12hrs later. That was back in 2016. I wish the Jewel was built by then, I would've enjoyed my stay there lol
Passenger agents - world class - Amazing -
Awesome people @ Changi! The macaw they keep talking about is an African Grey, one of the world’s smartest birds, & hope he’s free of bird flu so he can continue on his trip!
The guy handling the birds is just living his life HAHAHAHAH
Wow! Changi Airport workers are very efficient, helpful, friendly and pleasant. Very service oriented. I enjoyed watching the interaction between airport workers and passengers.
no one cares.
@@Smokey420Greenleaf Pessimistic reaction!
People who see good things being done to other people, they’re optimistic and glad about it. You? Questionable?
@@Smokey420Greenleaf speak for yourself. Leave the rest of "us" out of your opinions.
@@lisamarieashby2523 ik
I love watching this stuff. I worked in airfield operations/management in the US Air Force. Miss that job
Wow, that's amazing!
Thank you for your service!
Wish all airports were like this ! Beautiful and the staff are amazing !
32:10 as a Filipino i got this feeling that his one of us because of how fluent his English is and I'm not actually wrong 😆
Accent more than fluency..
Changi Airport deserve it's awards. There are airports around the world that seem to excel at horrible service The gold-standard at changi airport should be mandatory for all airports
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Im praying for Kyle to get back home( Hopefully he gets the best luck but Im not finished watching the vid so we will see)
I really miss the way we travelled back then.. As easy as hopping a bus.
6 years ago? 😀
If I ever fly to Asia, I want to have my layover to be at this airport. The longer the layover, the better. I want to see the Jewel.
That was not a macaw! It's an African Grey Parrot.
16:19 tells a fearless cameraman she feels fear
16:32 cameraman feels nothing as horse legs pass his face
Now that looks like a place I would love to work at😊❤️
You and me dude!
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Jewel is an entertainment and retail complex. Not an airport.
This, believe it or not, was a really good watch.
Changi is the only airport that I'd love to be stranded in (bec of delayed flights etc...) I've been there a few times and time just go by. Lots of great things to see, restaurants, experinces. It's a whole nother world there
I we i were z
The airport is the most beautiful I've seen.
Great documentary Spark! Keep it going on like this! Hello from Brazil.
The safety and thoroughness have already surpassed expectations at 15mins
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US airports esp their staff can learn a thing or two from the staff of Changi Airport.
They will learn a lot from this.
American travelers also could learn a thing or two. Like stop bringing guns to the airport.
Amerigun?
I agree!!!!!!!!!!!!!!!
I think they should have folks qualified with horse handling to work operations where racehorses are involved. I especially think the owners/owners personal handlers should be there to help transfer the horse, it would reduce risk of injury and possibly make things run smoother and faster.
Maybe you missed the handlers that were...well... handling the horses? It wasn't the airport staff doing it.
@@TheMangoMussolini oh I heard it lol it just sounded like they had special equestrian transportation folks working at the airport to do handling between connecting flights and such.
@@Colt1775 hehehe I think that's called "over dramatizing" Goodness, all these people are just plain superhuman, yeah?
There usually are horse handler traveling with the horse.
2:20 If the airline doesn't give them many options maybe try to take domestic Indonesian flight to better destination. Depending on trip length they could take ferry to Bali from Java.
WOW!! J R you are amazing! plus with your Team Information support! Mabuhay Bro! God bless Singapore 🇸🇬 ❤️🙏greetings from Germany 🇩🇪
Thank you so much for your video.
24:30 So in the end she travels with the same weight baggage, just more on hand. It makes absolutely no difference at all 😂 Airlines...
The point is checked bags are so that you can travel light and be comfortable. In the end, she had to drag 20 kg around the airport and onto the the plane. That carry-on is going to the dumpster by the time she get home. Happened to me one time, my carry-on was too heavy and the wheels were grounded to half. They were literally half moon shape by the end.
Singaporeans (especially those staying in the East) loves to eat n shop at Changi airport (Jewel).
This was fascinating! The agents were very helpful. One thing that all of the countries have in common, is not allowing large sums of cash without declaring it.
Yeah, it's also interesting seeing what amount it is. In Canada I believe its $10,000 Canadian dollars and here it was 20? Something like that. I don't remember well but I think in the UK it was 2,000 pounds.
That was the best kept parrot I’ve ever seen. They’re usually mentally Ill from poor care or screaming all the time.
At least I can see the foreign countries from the airport! Thanks, so mucho! LOL. I used to work at FedEx and traveled a bit on discount. I miss that. My nephew is a Federal Gov employee, but he is a supervisor out at the FedEx hub in Memphis, TN. You wouldn't believe what they confiscate on pkgs coming in and going out. Some people are so stupid and try anything to get away with. Even undercover stings are done on the receiving end to catch the criminals. Crime is a never-ending job for law enforcement.
These Agents are amazing
Brilliant workmanship
Shaiful .. you'll be fine... Remember your training.. thank you for your service!
The grey bird is not a McCall it’s an African grey
Such a random place with nice people
Tong’s mother should not be a parent, very irresponsible. Love the experience agents, they are amazing. The groomer definitely did not look professional at all, definitely would not pass the grooming test.
Thank you for sharing
How does this kid go traveling without enough money 💴 is fuckn ridiculous.
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Little NUR is a little firecracker! Very Beautiful as well 😉...
LoL.. that Champagne was KORBEL.. it’s like $13.99 🤣
Changi, Heathrow and LAX are the airports I wanna visit so bad in my life
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Changi, one of the best airports in the world
Kyle is funny 🤣🤣🤣
That’s so disappointing to see that friendly check-in agent allow that passenger circumvent the baggage allowance by packing 20kg into one carry on bag! Depending upon class of travel the allowance increases, but there is a maximum per bag due to the safety of others onboard.
That unfairly sets up the cabin crew for unnecessary challenges at boarding. It’s way and above the cabin allowance, for one bag. Depending upon the airline the bag can be no heavier than either 8 - 10kg it also won’t fit in the overhead stowage.
It’s a real trap with various allowance rules depending upon whether one is travelling to and from the US where it’s X amount of pieces with a good weight allowance, or.all other destinations where it’s weight irrespective of the number of checked items That’s where eTickets bite, the original coupon based tickets clearly showed the weight/price allowance per sector. If all on one continuous journey the applicable allowance gets applied the entire journey irrespective of how many sectors travelled. The rule applied is based on the country the journey originated.
So confusing for people not paying attention to the details and can cost a lot of money, especially if there are multiple sectors. Internet reservations and ticketing is so convenient but there are many traps for those unaware.
That might have depended on what was actually inside the bag, for example, essential , medication, baby change and feeding products and equipment or anything else which simply couldn't be put into the hold. We don't know everything.
@@jenlfpotter3870 Hi Jen,
Sorry for not responding sooner.
I've taken the time to explain this, to help you out and be prepared, not to challenge your comment in any way. I totally appreciate where you are coming from.
My knowledge and experience with this comes from working for many years as aircrew with a couple of major airlines, and an awful brief time on the ground as airport staff.
It's a little lengthy, but here goes...
If travelling with an infant you are allowed an extra bag for exactly what you've described.
It still must be within the allowable weight though.
It's a safety issue. Imagine a heavy bag hitting someone on the head, if the locker is opened without caution (items shift around inflight) or in severe turbulence a heavier bag can pop some lockers open and fall.
A weight of even 7kg will cause neck injuries, heavier ones will cause nasty head injuries - particularly is it's an elderly passenger.
It has happened to me as crew, after months of pain and other issues I ended up needing surgery on my cervical spine and now 10 years later it's still not fixed, I've now got a titanium plate and screws thanks to someone who'll never know what they did!
That's why there are rules that have to apply to everyone, you can not predict every scenario - so it just needs to be avoided.
Essential medications, items of value, important documents etc should always be carried in cabin baggage.
Be absolutely sure of the volumes though when it comes to the LAGs (liquids, aerosols and gels) rule.
So many people loose their favourite fragrance because the bottle is over 100mL and they didn't realise, also bottles of wine they think will be safer in their cabin bag than in their checked luggage.
But again, it needs to be within the weight and size limit.
If you are ever required at check-in to repack due to weight etc, the airline ground agent should explain, politely, what to ensure is in your cabin baggage and what is not.
There are also rules for the carriage of dangerous goods (DGs), some items must be checked while others must be in cabin bags only, a couple of items can only be carried on you.
There are many regulations to follow.
While it seems like a hassle and it's confusing, please know it's often a legal requirement and it is always 100% for the safe and secure operation of the flight you are travelling on.
You are absolutely correct that many passengers do not know, that is where the airline staff are there to help and advise.
Some are better than others, but that's customer service - you get some champions and some horrors.
The information is also on each respective airline's website, it really is worth taking a few minutes to do your research.
I agree it could be made a lot clearer and more obvious, but even then most people don't look. Heck they don't even watch the safety demo/video half the time, and that is vital need-to-know information to prepare you to react immediately should anything happen.
But that is an whole other conversation :)
Low Cost airlines almost deliberately make the baggage allowance rules hard to find, then they can hit you with their overpriced fees. That's how they make their money off those low fares! Sneaky and cruel I think, because it often stings those who can least afford it.
Please do educate yourself though on the weights and sizes of respective luggage when you fly.
The airline won't accept 'you did not know', they'll only accept your credit card to pay the fees!
Some less orthodox airlines almost depend upon it, especially the Low Cost airlines, read ALL their rules - they are cunning!
Because each Kg of weight is equivalent to fuel burned, airlines charge very expensive rates for excess baggage. Low Cost airlines often may not have even included checked baggage in your fare, if you only need to check one silly item because of DGs/security rules - they'll hit you with their crazy fees. They are ruthless!
Know the allowance for each flight you are taking if it is with more than one airline.
There are also different allowances for travelling DIRECTLY to and from the US (the 'piece' system) and others for anywhere else (the 'weight' system).
That catches a lot of people out. From memory that was the issue in the documentary that I commented about, where the agent made some poor choices.
If you would like to know more or wish to clarify anything I've said, please respond back and I will reply, sooner I would hope than this time!
Maybe share this information with your friends and family when they travel.
Many many people are caught out every day with this subject - everywhere.
The poor check in staff end up by being the 'heat-shield' for people's justifiable anger and frustration over what seems to be unfair and unclear rules.
I hope this has helped in some way, I often wish I could help everyone understand all of the nuances with air travel, but I hope I have at least helped you.
Take care, safe travels, and have a terrific day wherever in the world you are.
Best wishes from down here in Australia!
Cheers, Anton
My husband had that happen to him in Agust. They let us remove somethings for his carry on . So it's very common to get confused about
Singapore is to be admired!
I hate crowds, and I'm terrified of flying. I want to die with both feet on land thanks.
But the predicaments these passengers manage to get themselves into are amusing. But don't take your mad out on the agents and staff, they're just doing their jobs.
I guarantee your corpse won't know the difference
Singapore is an amazing city and this airport is a gorgeous oasis!
looks like a giant clusterfuck to me, just like every asian city on earth.
I can’t understand a word of what the Christmas Tree inspector says! 😀
2:41:40 lol 😂 this line killed me
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Thanks for reuploading!
We need to take a good hard long look at all the service agents down to the tarmac workers and recognize and take hard notice that none of them are miserable, they all always have a smile on their faces, none of them are in poor health like high blood pressure at a young age, none of them are obese and they clearly all exercise before they start working in the mornings, therefore none of them appear to be in poor physical health, and as we all know typically they live well into their 80’s to 90’s and can get around and have a sharper mind then half the Americans in their 50’s. Maybe we need to find out their secret because I have been to at least 15 different airports in the states and the customer service people quite literally will refuse to help you until you get so frustrated with the stupid computer kiosk you want to put your fist through the screen, and even then it’s like pulling teeth from a llama before they will help you. Instead of super cool amusement things to look at or interact with our airports have rip off gift shops, rip off fast food places, and rip off bars. Sad but true. Maybe if we served healthy hot meals like they do we wouldn’t need so many fast foods in the airports. It has always fascinated me that they make just about everything they cook from scratch, they do it so quickly, and keep their kitchen immaculate while doing it, and you can clearly see how every family cooks and loves with their entire being no matter what and a lot of Americans love and cook with conditions and a do as I say not as I do attitude.
I flew a few times via Singapore. Really very helpful staff and beautiful airport.
35:57 FYI that is diplomatic Cambodia passport. Moral of the story do not mess with Singapore even you are travelling with Diplomat passport :D
not sure why anyone would want to go to singapore or cambodia in the first place unless they had to for work.
@@Smokey420Greenleaf Singapore is a beautiful country
Miss Nina Amalina, with the beautiful purple eye shadow, was an absolute gem. Calm without mothering, efficient but reassuring, pleasant but earnest, exceedingly polite without being distant or officious, and above all: empathising of the passenger in distress. Having travelled most of my life as a diplomat's child, I have seen most every culture, and Ms. Amalina is honestly a wonderful exception to the state of virtually all airport customer support staff worldwide, which is de fakto burned out. The absurd level of stress airports impose on travellers and staff alike -- even those not on the autism spectrum like myself -- makes even slight problems, seem like the end of the world. This woman should be commended.
shes an angel :)
She is a babe.
2:34:24 no the 101 isn't a Volcano
Edit YES THX FOR THE LIKES
1:03:14 (e-mail or fax was created for this exact reason)
I don't understand weight limits when all that weight is going in the airplane anyways how does this make sense
I wondered that too. I thought I misunderstood at first.
I can't afford to drive 40mi to the nearest major metropolis, but these guys can flit all over the world. Must be nice.
No shit, right?
Ive been watching these all month, thinking the exact same thing. I don’t have $800 laying around to pay a fine for coggarettes
I think frequent flyers tend to be diplomats or those on business (i.e. their employer pays for it).
It’s a matter of life choices. I’m 59 and have travelled and lived all over the World 🌎 I have no house, no car, no husband and no children or grandchildren. I chose a different lifestyle.
@@mariawerner8447 I didn't get to make the choices to be able to do that. You and I actually have the same surname as well as the guy in my state that did a really bad thing to a little girl and did 10 years for it. He has the exact same name as me (even the middle name) as well as a father with the same name as mine. I couldn't get a decent job in the field I went to school for while this guy was in prison because every background check brought him up. After decades of dealing with the fallout from this other guy's "life choices". I don't have a lot of high maintenance toys and a really small house (some pool houses are larger than my home), the car I have is 20 years old, and a job that pays pretty well now, but the life choices of other people (in Madison and Washington) have reduced my "wealth" to where I only get to watch tv shows of people going on holiday as opposed to getting to have one myself.
Back in 1999 I had to send a box back by ship from Japan containing dirty clothes, gifts from the teachers and students,etc. It took a month. My brother was angry when they pulled me and my students from our earlier JAL flight and bumped us up to business class because one of my students had a replica katana in her luggage. Gotta say, business class on JAL was fantastic! However it made us over fours late because we sat on the tarmac at JFK in our puddle jumper on route to Philly.
I sent stuff by third class mail from Japan in 2004 and it took 2, but no one ever took them out of the JP mailbags so I have Japanese mail bags
Only two runways? Did I hear that right? How can they handle that high level of incoming and departures?
Efficiency by air traffic control and the fact of having the runways built spaced enough to handle them as indepedent runways.
when was this filmed?
2015/16 idk but it looks old lmao
there was a sense of sadness in the narrators voice when he found the bird clear for Avion Flue 🤣🤣
59:00 is just wrong. it's flight attendant, not military.
Great documentation!
But watching this dude trying to open his beer is the most embarassing thing i ever saw....
Tong's mother seemed to be so busy on her mobile, she didn' even realise her son was missing!!
1:02:55 yes because that’s such a threat from some grandparents
What's wrong with a vape
The guy with his beer lol
Next 🌟 by Paalmuruganantham India 🙏🌎 world
"toilet paper"....yep, that pretty much sums up Air Asia.
Prayers for safety🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
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I wish I could go their
Friendly as hell. Get outta line though and you will have your ass handed to you.
Such a great network wish I could be part of something great like this .
Kyle is such a himbo.
why does he say that some of the pilgrims might be saying goodbye for the last time? won't they come back?
Not forever, but before departing 🤣
All Kyle needs to do is take the lady to dinner and then marry her!
Wonder when this was filmed dude had a damn blackberry phone
😂😂😂😂
Arnd 2015
Should do Narita; incredible!
Yes!! Then for fun, they should do a comparison with JFK or LAX and how passengers treat agents and the entire circus, lol…. Granted, yes, they know they’re being recorded but their service is absolutely amazing.
Can someone tell me what's the Social Media of Kyle?
2:34:24
Volcano
Edit THANKS FOR THE LIKES!
56:44 AYO pushback virgin🤔🤔
Kyle's a bit of a plonker. Never ceases to amaze me how "world travelers" think that crossing international borders is the same thing as going down the local pub. And then opening his beer is his highest priority, never mind if he damages airport property. Maybe someone should tell him about Singapore's judicial caning.
49:00 Threat Level: CAKE 🤣
24:20 she might end up paying more for a new bag
My guy has the same kind of crazy ass bad luck as me.
Gen z is doomed if he can’t open the beer . Jesus !!!!