Fix smoking Dewalt 20v chainsaw problem
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- Опубліковано 6 жов 2024
- I've been hearing a lot of bad reviews on the Dewalt 20v chainsaw. I love the tool. Many people complain that they are smoking. I think the people complaining are the ones smoking as the fix is so simple. keep your Dewalt 20v chainsaw, it's awesome.
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@Karell Thanks for great info. One thing I just discovered, after a lot of cutting my chain brake would no longer lock in the operating position. It turns out that after you remove the cover, bar and chain, there's a plastic plate beneath those. It's held in place by six T15 screws - remove those and the whole plate comes off, revealing the bar adjustment mechanism and the brake mechanism. The rubber boot around the brake doesn't make a perfect seal, and mine was jammed full of damp sawdust. Cleaned that all out and the brake works fine now. Maybe the topic of another video? I didn't find this procedure anywhere else on UA-cam.
Excellent share, let me bump up this comment as I'm sure it will be helpful.
Thank you for this information. I love my chainsaw and use it often. It has recently started smoking, stopping, and popping off the chain which is highly frustrating and eats up a lot of time. I cleaned mine out which helped then went back to cutting. It stopped smoking, but then the washer above the sprocket broke in half. When I looked at the sprocket it was grooved out on the top half. I'm assuming that the clogged brake and sprocket worked together to cause the smoke. I just ordered replacement parts so crossing my fingers that I can fix my chainsaw. It's been a workhorse.
If you strip it down a bit more, separate the body you can access the oil tank which is poorly manufactured get some gasket sealant and seal round all the parts connecting to the tank,oil leaks stop. Also access the gearbox you will find all the lubricant in one corner while gears are dry so spread it out and will run much smoother. There is a full vid on here on how to strip it down and reassemble, easier than you’d think
Thank you for making this. I am one of the dummies that thought the light click was disengaging the brake.
I don’t agree
Somehow you didn’t think it was right and went looking for a solution or more info - and found one
The dummies are the ones that unquestionably return the tool 😀
Glad I could help
Holy shit, life saver. I feel so foolish, thank you! This thing's got oomph now without the parking break!
Hey Hank
Glad I could help
Enjoy the tool, it’s awesome
Same thing. It was smoking REAL good. No power.
Hello from Canada. I just bought a 20v Dewalt chainsaw (actually a replacement for on that someone took from my parked car via a smashed rear window. ) So I'm not a newbie to chainsaws nor Dewalt. Yet I encountered the same problem and I did not want to force the chain brake. But I went straight to your video and OMG you had the answer. Now I feel rather sheepish for such a simple solution. Thanks again and back to cutting!
Hello fellow Canadian (I’m in Quebec)
Happy to know that was helpful
That is the exactly the kind of help I needed to figure out that the first click was not the real click! Thanks so much!
Pleasure
Thanks mate I was worried about my saw after spend huge amount of money for my new Dewalt chain saw you explained very simple and easy way thanks again stay blessed
Glad I could help
I thought my chainsaw was going to have a smoking issue in the future but I was just using the brake properly. Mainly, I did not know to release the pressure of the oil and how to properly store my chainsaw. Thank you!
You are very welcome
Enjoy the tool
Hello my friend.
I have a close friend of mine, like this Dewalt chainsaw. He had no problems. He just uses it very carefully. However, it is normal for such tools to malfunction. The important thing is that it does not cause frequent and chronic failures. Dewalt products are also among the least problematic brands in the world. I watched a good informative video. Thank you for this useful information. See you. stay healthy and safe. Merry Christmas. Greetings.
Thank you my friend
Happy holidays
Thanks muchly, this is hard to explain in print. Push forward on the hand guard all the way and then pull back all the way and release. Now you can power the saw, press the safety and then squeeze the power trigger. You can also install a 5/8 - inch plumbing ring in the slot on the oil plug to stop leaks. And replace the 12" bar with a new 14 or 16 inch bar and a new chain. Quiet, light weight, wonderful saw.
Could not agree more
Thanks for the info
I bought a 16” bar and it was smoking so I thought it was because of the bar. Just found this video, gonna put the 16 back on.
Thank-you for making this informative video. I received this chain saw from my son for Christmas(2021)and could not get it to work unless I held the brake in the forward position(1 soft click). After watching this video…no problem.
DeWalt needs to hire you to write and produce their manuals as this was not made clear at all in the paperwork that came with my chainsaw. You just saved both my son and myself the time of having to drive back to Home Depot to exchange this. Thanks again.
You are most welcome Ken
Happy holidays and a great new year
Yes I think they should hire me too, however I still haven’t received any offers
😜🤪
Holy shit...thank you man...mine was smoking like crazy I kept trying to adjust the chain tightness and figured the oil wasn't doing something properly.
Just bought this: manual wasn’t clear this helped thanks for posting this!
My pleasure Brian
It’s a great tool, enjoy
Lol what a legend! I'm an idiot! Thanks for taking the time to put this together!
Thank you so much! I almost didn't purchase the Dewalt 20V Chainsaw due to reviews about leaky lubricant oil. However, after seeing your video, I did exactly what you recommended, and absolutely no leaky oil. Fabulous!!!
Great to hear
Thanks for the feedback
Enjoy the tool
I have it and it took a few minutes when I first got it to figure it out. Excellent lesson. Yes, mine leaks oil if not stored in the correct position.
Glad it helped!
I love this guys attitude 😂😂😂😂 straight to the point
Happy you enjoyed the video
thanks for the help I was doing it wrong they need better introductions when you just get it out of the box just a simple link to a video like your would be great i am glad i was not the only one.
Always a pleasure
Thanks bro,
I was getting so pissed off. I just pulled it new out of the box, put put chain oil in it and it was smoking when trying to cut. I thought it was a defective motor and let off right away. I was ready to send it back. Now I'm cutting logs a foot in diameter with no problem. Dry or wet.
Thanks again !
Great to hear
Just got one and had a little issue out the box starting up, but she's running smoothly now. Nice vid.
Glad to hear it
Wow, thanks a million, now I know why mine is smoking, thank goodness I stopped immediately, 👍🏼, I really appreciate your video.
Pleasure
I agree! I too only have DeWalt electric tools. After I had used my tool a while the “kick back” guard had not been activated and when I started to use it “with guard forward” the motor wouldn’t run. IMO there was not enough emphasis on the fact that IF THE SAW DOESN’T OPERATE WHEN THE TRIGGER IS PULLED, ACTIVATE THE KICKBACK GUARD. When all you have used in the past is a gas operated saw, the kickback guard has to be pushed forward to start it. I wound up buying a second saw, which I’m okay with because of this failure to understand the operation.
It’s crazy that I never caught up to that distinction of forward gas and back electric! Thank you for that observation, I’m not a big user of gas chainsaws so never registered that.
Happy I could help
2:54 - Amazing - highlight of my day - works wonderfully
Happy to help
When you said to pull it ALLL the way back, and you did that face, it reminded me 100% of the face my dad does when he does the big reveal to my "these tools aren't working properly" questions
ROFL
It may be a normal dad face in that context
I have 6 kids
Lord knows I must have done that face for most things around the house
Unfricking believable. Fixed that smoking problem…. Thank you.
Glad I could help
Enjoy the tool
My God, I just did the same thing. Thought I broke it. Thank you for letting me know about the break
!...
My pleasure
My wife after googling and thinking figured it out
She’s a keeper
I just got the DCCS620 and immediately had the bar oil leak as well as the smoking. I was initially pretty pissed as I am a Dewalt guy as well. Dewalt actually advised to empty bar oil every time you use it! Get real! This makes a lot of sense, Karell. Thanks for the video -- ya saved me from chucking this thing in the trash and getting a gas husky.
Pleasure dude, it’s a good tool
You’re gonna love it
I dropped a 16in wide tree with this saw today, took a long time to get it, but hey it worked, I going to get the new 20in flexvolt in spring if my health and finances are still good
Hopefully both are my friend
Stay safe
@@TheWoodenRider thanks you too
So glad I found this video! Thank you!!!
You’re welcome buddy
Thanks for the great info... I have been using chainsaws for years and already knew that trick, however my Dewalt 20V started giving me problems after someone else used it excessively (I thing cutting roots in a ditch) and acting like it was cutting out... so now I will check that microswitch to see if it is the problem...
Thanks for the comment
Agreed maybe they just assume and don’t know
That’s awesome. I thought I destroyed my chain saw. Yet the break was only set. Thank you 🙏. What oil do you run in yours?
Happy I could help my friend
I use Oregon bar & chain oil
I’m in Canada
I’m sure any chainsaw bar & chain oil will be fine, ask a clerk to be sure
Thanks man, it really helped alot to figure out how to use it without breaking it.👍👍
My pleasure dude
Perfect fixed both my issues😁
Thanks for this video. This worked for me.
Thanks for your video, I wasn't pulling the level all the way back. Sometimes when you're dealing with plastic tools you don't want to press/pull too hard for fear you're going to break something.
Glad I could help
I agree and also had the same reflex
Enjoy the tool
Thank you sir from Louisiana
You are very welcome
great video i had this for a few years no problems at all just have to read the manual lol that is rare today
It happens
Enjoy the tool
Great video. Saved me from getting very angry. Really helpful
Glad I could help you my friend
Thank you for the video. Yep, had the brake on. 🤦♂️
Glad it helped - have fun sawing
Dude, I though my chainsaw was broken!!!! Bought it 2 months ago, used it once and done. Pulled the lever all the way back and BAM!!! Started right up!
Glad it helped, it’s a great tool
Great content. I made this mistake and was about to return it.
Glad to hear it helped Adam
Enjoy the tool
You just saved Home Depot and Dewalt another bogus return. And saved some false bad review of a great product. kudos brother. I’m thinking now I got to start reading these manuals or I better be watch all your videos or maybe both. LoL
Happy to help
It’s a great tool
I think people aren’t used to much in actually solving problems and just take the easy route: return
I was so worried about crunching the safety switch! Ha, I should have known with a Dewaltasaurus that it would be that way, Thanks Mahn!! Going to get some firewood now.
🤣😂🤣😂🤣
Enjoy the tool my friend
@@TheWoodenRider Great chainsaw. Does not seem to bind when when the bar is buried. What kind of sorcery is this!?
Dude you are a hero
Thank you
Put a 5/8 rubber on ring on the the oil cap there's a recess on the cap for one
Thanks for the tip shawn, I'll take a closer look at that
You should do a follow up video for those of us who pull it all the way back and the saw still doesn't start. Used it once and made about a dozen cuts total and had to pull the trigger 2-3 times for it to start working, once it starts it runs fine. Mine's going in for warranty work tomorrow. This is the only Dewalt tool that I own that I regard as junk straight out of the box. When it works it works great, but when it's dead after about an hours use, not so great.
I’ve tried 2 saws of this model and never experienced a problem like you described
If I can reproduce it and figure it out I’ll definitely post it up
Oh this is such a good video.
Thank you thank you thank you.
You are so welcome!
Common sense goes a LONG way sometimes. Good video. I just ordered that saw. Thanks.
Thanks for the positive feedback Tommy
Enjoy the tool
Thanks for the help
Thank you.
I definitely appreciate you for making this awesome video Sir.
It was my complete pleasure sir
And as my wife and I figured it out we agreed it had to be done
I have the 670 with the 16" in bar. It smokes like crazy, will not cut as well as my DeWalt 8" pole saw (using the same battery). I get one smoky cut per charge on the 9AH battery. The click trick is definitely not the problem here. The saw is new and has done this from the first cut.
This is a 12 inch model
If I can get my hands on you he 16 inch model I’ll share me findings
I just got back from HD after returning the first one. I come home and try again with the same smoke issue. Now that this 2nd one is smoking too, I know I did something wrong. DeWalt could have saved unnecessary aggravation by explaining this situation the way you did. I just returned a perfectly good chain saw.
I hear you
I’m hoping I keep a few saws out of return landfills - I love mine as well
Good grief, thanks so much!
It went from a temperamental smoky mess to a demon with that big click. My first two branches took 5 mins. My next ones took 30 seconds. I hope I didn’t obliterate my brake. :(
Good to hear, it’s a great tool
OMG thank you. I thought my brand new chainsaw was DOA!
Great to hear
Thanks for the tips.
You are most welcome
thanks man! I was going to return a brand new chainsaw. :)
Glad I could help!
Thank you!
Thanks another bro very helpful 👍
You are most welcome my friend
God thanks, been a minute so I forgot to pull the damn thing back. Pretty silly in retrospect
We all have too many things going on and it’s making us miss obvious stuff sometimes
I have a different model, but it smokes when on high load even cold. Of course, the break is disengaged. It has been under warranty due to a faulty break and the smoking issue.
Could be a defect as they occasional occur, hope Dewalt was able to help you out
Thank you it helped a lot.
Pleasure my friend
u just save me lots of money there bud thanks
Pleasure dude
Great video. Thanks
You are most welcome
You are a saviour!!!!
Why thank you
Thank you very much for this video!
You are most welcome
Any idea how it could have been better?
@@TheWoodenRider Honestly I think you did a great job. You were straight forward, well spoken and gave great insight. A+ all the way! 👍
Woooow! So many people here who have no business touching a chainsaw, let alone using one. Scary!
Thanks - Extremely helpful.
Pleasure Tim
It’s a great tool
See you around
Dude thank you so much!!!!
You are welcome my friend
You are Awsome , thank you so much , very knowledgeable and great introduction.
Thank you so much
You are very welcome my friend
It’s a great tool
Well I feel like an idiot, thanks for making this video about the safety. I'm almost ashamed to admit that the safety tricked me but this just kept me from taking it back.
Don’t feel too bad about it
My wife figured it out, not me
Hello, how did you solve the problem of oil leakage, I also have this problem and it is very disturbing, thank you very much.
Store it on the side, it will usually stop leaking - you're welcome
Thanks dude! I for sure would have smoked the brake
Happy to help
Do a video on why the Dewalt pole chainsaw leaks oil inside the chain cover...makes me so mad!!
Haven't bought one yet, if I do I surely will
Thanks!
Welcome!
I’ll add my name to the thank you list... made the same error and was ready to storm Home Depot for a return.
Thanks!
Happy to help out
You are most welcome
I got the larger Dewalt saw, and it smoked and stopped and wouldn't restart. My memory is that I pulled the safety all the way back, and that's the way all the chainsaws I've ever used have worked. After watching this video I'm going to dig the saw out of the garage and check it. Maybe I broke the brake somehow or safety switch somehow.
Hopefully it can be fixed
thank you
My pleasure friend
Duuuuuude youre a master
Thank you you are very kind
Not all heroes wear capes!
no - maybe steel toe boots?
Mine has an issue with the trigger switch and it’s only a little over a year old (out of warranty). I figured I would just replace the switch. After checking several parts sites, I found out that you can only buy the switch as part of an assembly that includes the motor! Cost is $115 plus S&H. Hope y’all don’t get a turd like the one I got.
UPDATE: I was wrong about the warranty. It’s 3 years, so repair to the switch was covered under warranty. I sent it to the repair center and now UPS has lost the saw in transit. I filed a claim with the carrier and now Dewalt is sending me a new saw. Sorry for any confusion I may have caused.
Sucks
Still a good saw
Is it possible to damage the tool if you don’t figure out why it is smoking before it quits working?
Possible but I’m definitely not an expert
Thank you for this video. I thought I broke the thing.
You’re not the only one
Thanks for the video. Has there been reports of that safety brake switch going bad? Mine will run like 2 seconds and die as if the safety switch cuts it off. Like the battery just died, as they do not slow down, they just drop off dead when the battery is depleted. I have tried a number of 5ah and 8ah batteries. I'm bummed, as I love the saw. This shut off is similar to when you try to start it with pressure on the chain. It seems to have a safety switch for that purpose as well. Maybe I need to clean all the moving parts, it may be gummed up. Thanks again!
Hey dude
I used a 5Ah battery and it lasts for a bit over 1 hr of non stop cutting
The oil will usually be empty before the battery
If you pull the brake all the way back and it doesn’t need to be held like in the video you did it right and it should not stop
Did you try different batteries?
I find anything under 5Ah will die crazy fast so I avoid
Hopefully this helps you out
@@TheWoodenRider Yes, I have had great luck with this saw for over a year. Just went to use it yesterday, and could not get it to move more than a second or two. I may check the four wires at the battery connector, as I see that is a common one for dewalt tools that have heavy vibration. I have a small collection of 5ah and one big 8ah, that I use on the chainsaw, pole saw and blower
Good luck
Or just call Dewalt
Defects are possible
It's not gravity fed there is a little piece of metal on the motor that pumps the oil every few rotations
Is it? Thanks for the clarification 😃
Well, i join the club of the brake smokers... was ready to return the great tool...
Hey Julia
It’s a fun club
Just last week I burnt out the motor of a Ryobi drill
Thank-you so much!!
My pleasure Sarah
Thank you!!! 😂
Our pleasure!
Thank you VERY MUCH. Problem solved.
You are most welcome
I consider that a design defect. The micro switch which enables the motor to run should sense if the brake is applied, not the position of the safety handle… How could they design, build, and sell a saw with safety that’s tricking so many people to run the motor with the brake on? That should not even be possible.
I can see the argument being partially valid
You have to consider that anything mechanical can always be half applied
But to your point they should have made the rock point further on
Thank you thank you
You are most welcome my friend
Same problem. It's not a very good design. It's one of the most unusual safety mechanisms or switch I've ever come across.
Yes and no, the instructions are also to blame
Gtfoh 😳 had no idea. This was crazy helpful. But now I need oil cause it all leaked out.
Glad I could help
If you don't fill the oil reservoir you won't have any oil leaks either, this guy's got to be a genius?🤪
Thanks
Of course if you drain something it won’t leak
However I’ll bet you my last dollar 75% of people won’t do that - they want the convenience
Haha that's funny that the two most common complaints are due to user error.
Looks like a beefy little unit for what its intended use is for.👍🏽
Hope you and your family have an awesome Xmas, mate 🎄
Take care .
Hey Bill
Yeah those are the top complaints and could have been both solved with slightly better text in the manual
Merry Christmas my friend
The chainsaw is not designed to be stored on it's side. It is very annoying to put it on the side all the time!
Just like me, it’s more comfortable sleeping on the side 🙂
@@TheWoodenRider
I hear ya, lmao😆
mine is new and the battery is good but i can't get it started again??? what did i do wrong??
Did you pull back the guard completely?
no wonder it was smoking. thank you
Pleasure Sam
Thanks mate, don't I feel dumb.
Cheers mate
My dewalt is dead because of a 50 cent switch that went bad. In fact, it is the switch that you hear clicking in this video when you slightly move the brake. If that switch dies, the saw won't wont, period.
Sorry to hear that
Will they fix on warranty?
Also smokes when the chain doesn't get enough oil. Any tips on what to do when your bar oil is filled but the chain is running bone dry and smoking? Something clogged?
Yes
Remove the side panel and remove all debris
This is normal for any chainsaw
The bar has a hole positioned directly above the threaded stud that holds the bar tight. This is where the oil enters the bar groove. Make sure this hole is not clogged with sawdust.
The oil is not gravity fed and the tank has a pressure relief valve, anyone can check by looking at the parts diagram. Making up facts that arent true and acting like you know what you're talking about, when you don't, isn't a very good look.
The tank has a seam from the mould going through the openings creating a bad sealing surface, if your saw has a leaking problem you have to use an oil-rated sealant along the sealing surfaces.
Appreciate the feedback, obviously like American media I have to check my sources before I relay information which wasn’t done here. You’ve commented respectfully and accurately and I thank you for that.