What is a Watch Service? The Hidden Steps to Watch Repair !

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  • Опубліковано 29 лис 2024

КОМЕНТАРІ • 125

  • @MidEnginedFan
    @MidEnginedFan 4 роки тому +23

    More Hans! Can't get enough of his expertise.

    • @richardb22
      @richardb22 4 роки тому

      Agreed . But I am going to do without it .Perhaps it is not a thing anymore in the USA but in Europe Hans quipping . I am doing the German thing " I look good in a gas mask " on the exact anniversary of the start of the Nuremberg Trials which was a massive step in developing a jurisprudence of.... sorry lost the will to go on am unsubscribing from your channels .

    • @MidEnginedFan
      @MidEnginedFan 4 роки тому

      @@richardb22 , given the current situation with the COVID-19 pandemic I took it as comment about that -- wear a mask to stop the spread of the virus. I did not know the significance of the date and thus his comment was innocuous to me because I do see people wearing gas masks with replaceable cartridge filters. However, on the flip side of the coin, are you profiling him because he's German? I understand this is a passionate subject but we must look before we jump to conclusions.

  • @AbdulRWatches
    @AbdulRWatches 4 роки тому +3

    Hans should be there at least every week, I really like his way of thinking and also how he gives out information and tips.

  • @VWatchie
    @VWatchie 2 роки тому

    Thanks for your honesty guys! Watch servicing and repairing can be complex and most often is very, very time consuming. I used to think people like Hans could service a watch in a couple of hours. Now that I service and repair watches myself I’ve learned that what Hans do in a day takes me at least a week.

  • @pauldietzel9504
    @pauldietzel9504 4 роки тому +1

    Hans is always a welcome addition to your and Federico’s videos. His experience and advice is valuable.

  • @itstime5390
    @itstime5390 4 роки тому +11

    Delray Watch was able to hire the coolest watchmaker ever. Congrats. Everyone loves Hans.

  • @johnsweklo3213
    @johnsweklo3213 4 роки тому +14

    Recently looked into serving my 2001 Zenith El Primero Triple Calendar Moon Phase Chronometer. Brought it to a well respected watch dealer in Atlanta with several watch makers. They did not feel comfortable doing the service and recommended sending it back to Zenith. Hans was able to do the service on it and turned out great. Got it back in a few weeks instead of a few months and for several hundred dollars less than what Zenith was going to charge. Great job guys!! Highly recommend. Also Federico was great with communication!

    • @JohnPWatches
      @JohnPWatches  4 роки тому +1

      Thanks! This is what we always strive for !! Enjoy!!

  • @arthurjackson277
    @arthurjackson277 4 роки тому +20

    Having someone like Hans on board builds your customer trust and goes a long way to separate you from the competition. I have purchased 2 watches from Delray and have no complaints. Something you might consider to further cement your customers loyalty is to note if a particular watch was serviced by Hans, especially if it is an older or vintage watch. Service history is always a huge question when purchasing a pre owned watch.

  • @jensfiehler4716
    @jensfiehler4716 4 роки тому +2

    Always learn so much from Hans. The "clean part of the diaper" analogy is on the spot. And it is reassuring to know he looks good even in a gas mask.

  • @hobosapien1054
    @hobosapien1054 4 роки тому +6

    Hans is obviously an excellent watchmaker and extremely knowledgeable and it would be an an even more interesting video if John P did not interrupt his answers so much. Let the man finish.

  • @charliebrewer617
    @charliebrewer617 4 роки тому +1

    Always great to see Hans. Just great to listen to his knowledge. It is just amazing. He serviced a LL Bean Hamilton for me a little over 2 years ago. Runs great. I wear it regularly. 👍

  • @vicenteg1990
    @vicenteg1990 4 роки тому +5

    Whoot whoot my man hons. Always like hearing his opinion as a watch maker. He should start his own youtube watch making channel.

    • @JohnPWatches
      @JohnPWatches  4 роки тому +5

      He will soon have a segment on the upcoming Delray channel !

  • @christianjoseph7367
    @christianjoseph7367 4 роки тому +1

    Great video! Does Hans work on Panerai? I have a PAM510 8day with an in-house movement and have heard some horror stories about the Richmont US service center. Would rather send it to you guys if you guys service them.

  • @thomasg.109
    @thomasg.109 4 роки тому

    I’m sending my watch in to you in December for service. Love Hans, thank you for the very informative video. Trust in your service center is vital and most important. Doing it the right way and with expert repair service.

  • @mattshafran1415
    @mattshafran1415 4 роки тому +2

    Who else here was listening to Hans and thought “who is you’re daddy and what does he do?” “It’s not a tumor!” Etc...
    Great info guys!

  • @ljr35
    @ljr35 4 роки тому

    Great to have Hans back. Service charges are a really important consideration for me - I mainly collect vintage and have restricted myself to two chronographs (speedy and vintage hand wind) as they are so expensive to service.

  • @rogerparis
    @rogerparis 4 роки тому +2

    Love these with Hans, so much relevant and interesting info.

  • @kevinwagner9934
    @kevinwagner9934 4 роки тому

    Please make Hans a regular feature of the channel. His insight is always very interesting. Stay safe people. 😷

  • @cdsea2669
    @cdsea2669 4 роки тому +1

    Always a good video when we see Hans! Thank you Delray and Hans. Quick question though, when Hans services a Rolex, does the service still guarantee the '''Superlative Chronometer"' standard and if yes, for how long?

  • @Alejandro.T-k3c
    @Alejandro.T-k3c 4 роки тому +1

    Please make him have his own channel!! awesome as always!

  • @Samuel-ge7im
    @Samuel-ge7im 4 роки тому +1

    Hey John and Hans, thanks for another great video.
    Very interesting and informative, a behind the scenes video of a service would be cool.

  • @georam7253
    @georam7253 3 роки тому

    Great video guys. Question for Hans, at what stage should I get my watch serviced? It's a Swiss automatic, had it for nearly 10 years from new. It keeps great time and has never been serviced. All works perfectly. Any advice on what to look for from a person who services the watch would be handy too, I'm based in the UK so sadly you guys would probably not be my choice based on geography!

  • @TetrixJ
    @TetrixJ 4 роки тому +1

    I have an IWC perpetual calendar from the 90s, running great but I still want to sent it in. Is that complication something you guys are able to work with?

  • @MrAnotherWatchTime
    @MrAnotherWatchTime 4 роки тому

    man seriously the contents from John is sweet (you too Fed of course!) - thanks for the explanation with Hans

  • @clo2715
    @clo2715 4 роки тому +1

    Always good to see Hans.

  • @kaypee1972
    @kaypee1972 4 роки тому +1

    So for watches in the price range of below 2-3000 $ with generic ETA or Selita movements it’s cheaper to replace the movement instead of servicing it?

  • @loriosterweil982
    @loriosterweil982 2 роки тому

    I own a Patek from 1924. Would Hans work on my watch if I have problems in the future? How does he find replacement parts if necessary?

  • @marcosdeltoro499
    @marcosdeltoro499 4 роки тому

    Hans is the best guys, serious inside info!!

  • @3dmundCheah
    @3dmundCheah 4 роки тому +2

    Watching Hans explanation just makes me want to let him service my watch 😀I wish to buy a watch from Delray. But I'm from Malaysia. Is there a shipping option to send here?

  • @HSalamista
    @HSalamista 4 роки тому

    Hi John, great to see Hans on your channel as well. Can you please address the question around the powermatic 80 treated ETA 2824-2 and a regular one? I hear mixed info on the reliability and durability of the powermatic 80 versions in a long term. Thank you!

  • @donprek
    @donprek 4 роки тому +1

    We love you Hans!

  • @Looey
    @Looey Рік тому

    Hey this was really informative and FUN to watch - thanx mucho

  • @rpm8865
    @rpm8865 4 роки тому +1

    Hans every week!

  • @chauhanhm1
    @chauhanhm1 4 роки тому

    I need to service my Omega Seamaster 300 (James Bond) I bought back in 2004. Should I also get it polished? I have heard many comment what are the pros and cons. It is my first premium watch and will never sell it, but will pass it on to my oldest boy.

  • @capiwalker
    @capiwalker 4 роки тому

    We love to hear Hans opinion and information!

  • @herbmerced7780
    @herbmerced7780 4 роки тому

    Hans is awesome...I would send him a watch for service with no hesitation!

  • @edwardbudriss4475
    @edwardbudriss4475 4 роки тому

    Thank you Hans! Enjoy listening to what you have to say. Now thinking of sending in an old Wakmann for service my father in law passed on to me.
    Who is easier to work with, Federico or John? 😱

  • @solstar4778
    @solstar4778 3 роки тому

    Are you in Houston Texas? Looking to get my watch movement replaced in my Hamilton! Searching for some person who will install and calibrate a new ETA movement!

  • @loriosterweil982
    @loriosterweil982 2 роки тому

    Please have more Hans.

  • @Zeeraha
    @Zeeraha 4 роки тому

    First, thank you for this useful video. I would like to ask Hans what service interval would he recommend for brand new Zenith El Primero with cal. 400, which is a daily wear, taken into consideration it is a high-beat 5Hz movement. Just for the note, Zenith recommends 3 to 5 years interval, but usually manufacturers aim to get additional revenue for servicing costs.

  • @airportworker_fra
    @airportworker_fra 4 роки тому

    Great video again. One day I buy a nice watch from delray and have it serviced by Hans for sure!

  • @vokkip.181
    @vokkip.181 4 роки тому

    Always something to learn! Thank you!

  • @brianandrews8574
    @brianandrews8574 4 роки тому

    I’ve got a (als) lange1 blue dial 1994 can I get an idea on how much Hans would charge for service as I can see from your video that Hans know his watches and I would be happy for him to work on my watch as I live in Perth Western Australia and I haven’t found anyone I would trust so far

  • @Andrew.W75
    @Andrew.W75 4 роки тому +2

    Nice to hear from Hans, the small smug guy who kept interrupting him was irritating though!

  • @joshuacox581
    @joshuacox581 3 роки тому

    I would like to hear Hans’s opinion on weather Richard Mille and Jacob & Co are good movements. If they are what makes them special.

  • @TheCharlesAtoz
    @TheCharlesAtoz 4 роки тому +2

    More Hans more Hans!!

  • @kingofthekludge
    @kingofthekludge 4 роки тому

    does Hans have experience with old IWC watches with the pellaton winding system movement? i have an old yacht club that i would like to have checked.

  • @SuperYova
    @SuperYova 4 роки тому +1

    What reasons would there be for turning down the servicing of a customer's watch (Swiss movements)?

  • @oftheessencetimeis1892
    @oftheessencetimeis1892 4 роки тому

    Fun video. Emotional attachment aside, Is there a price at which It’s cheaper to just buy a new watch and to get it serviced? You never mentioned any hourly rate. However I have to figure it’s at least $20 an hour and probably closer to 40...

  • @davidc5191
    @davidc5191 4 роки тому

    I've hears some watches can only be serviced by the manufacturer. For example, are you able to service a JLC Reverso or is that something only JLC can handle given the watches unique architecture?

  • @TALIAMO65
    @TALIAMO65 3 роки тому

    It would be nice to know what Hans think about Silicium springs and silicon parts in watches.
    Grüss dich Hans.

  • @philipsavage114
    @philipsavage114 4 роки тому

    Hans ist echt der Hammer!

  • @Ouroboros67
    @Ouroboros67 4 роки тому

    Hans is the man

  • @mikebauernfeind7024
    @mikebauernfeind7024 4 роки тому +3

    It’s probably best to fight the urge to interrupt Hans when he is speaking as it’s undoubtedly an important point he’s trying to make.

    • @deparoo
      @deparoo 4 роки тому

      Hans was not patient with Jon's questions either so I guess it's 50/50.

    • @LesterLovesWatches
      @LesterLovesWatches 4 роки тому +1

      @@deparoo I’m an incredibly patient man but faced with John P I would lose it within 30 seconds.

    • @deparoo
      @deparoo 4 роки тому

      @@LesterLovesWatches I can't argue with that,lol.

  • @wpc6608
    @wpc6608 4 роки тому

    Loving Hans time!

  • @larslindegren5632
    @larslindegren5632 Рік тому

    So if I wanna learn to service some of my watches myself I better go work on the cheaper ones and let professionals like Hans do the job on the better ones!

  • @FABM27
    @FABM27 4 роки тому

    Hey John. What is the cost to a full service for an Omega Aqua Terra without spare parts? Thanks!

  • @rodrigoolivera112
    @rodrigoolivera112 4 роки тому

    It would be cool if you did a video with Hans explaining the differences in movements of different price points(starting with the cheap and going into the more expensive ones)

  • @ceejayocampo683
    @ceejayocampo683 7 місяців тому

    wills Hans work on a grand seiko Hi beat?

  • @jeromegold3216
    @jeromegold3216 4 роки тому

    Great review. Question, I have a tag heuer aquagraph, my moment isn't running, the crown unscrews and turns but the hands don't move nor does the stop watch. Do you have a price listing? I am a disabled veteran on a fixed income, but I love my watch. Looking forward to your reply. Thank you. Best. Jerome gold

    • @JohnPWatches
      @JohnPWatches  4 роки тому

      Hi Jerome, we have ranges, but it is case-by-case. If you submit the service form on our site, we can help as best possible :) - Cheers!

    • @jeromegold3216
      @jeromegold3216 4 роки тому

      @@JohnPWatches thank you for your quick response. Were is the listing at? Looking forward to your reply. Best. Jerome Gold

    • @JohnPWatches
      @JohnPWatches  4 роки тому

      @@jeromegold3216 delraywatch.com/watch-service/

  • @richarda9961
    @richarda9961 4 роки тому +1

    Show the repair shop in action!!

  • @zgfvavw3037
    @zgfvavw3037 4 роки тому

    Hans Hans Hans!! (And more Hans!) greetings from the Netherlands 🇳🇱

  • @herts9999
    @herts9999 4 роки тому

    Hans, any brands or complications that give you more of a headache than a typical service?

  • @randyallen2771
    @randyallen2771 4 роки тому

    Is there a reason you don't provide a hard copy invoice/receipt for service detailing work done? Hans seems to be meticulous about record keeping and quite computer literate. It would be nice to have such a record.

  • @stoneriverwatches
    @stoneriverwatches 4 роки тому

    I think you sold me on having Hans service my explorer😂😅

  • @brianthornton5345
    @brianthornton5345 4 роки тому +1

    Love Hans

  • @alanmentzer8756
    @alanmentzer8756 4 роки тому +1

    Yay, Hans!!

  • @fauxpas2067
    @fauxpas2067 4 роки тому

    More Hans!!!!

  • @markbennett2072
    @markbennett2072 4 роки тому +1

    How come you can’t services watches from outside the US, such a shame I won’t Hans to work on my watch :/

    • @JohnPWatches
      @JohnPWatches  4 роки тому

      With international shipping rates it usually would not make sense :)

  • @NOSKIPPIN
    @NOSKIPPIN 4 роки тому +1

    Why are you looking at us when he’s talking to you 😆

  • @tourbeyond4372
    @tourbeyond4372 4 роки тому +4

    Suggest we start a Go Fund Me campaign to buy Hans a radiation detector

  • @robertschriek1353
    @robertschriek1353 4 роки тому

    Hans should be on 24/24 and 7/7 and all i wld do is let him mesmerize me the German way. “You will have to be precise, absolutely”

  • @greenerick
    @greenerick 4 роки тому

    Great video

  • @chhppx
    @chhppx 4 роки тому +1

    How in the hell am i this early!!! I need hans to look at my watch it seems.

  • @shanemorgan6175
    @shanemorgan6175 4 роки тому

    Great to see and hear Hans again but, if you are going to the trouble of having him on, please let him speak and try not to talk over him so much.

  • @timothythomas1626
    @timothythomas1626 4 роки тому

    I would have video of every watch sent in at time of opening. In addition to pictures.

  • @vokkip.181
    @vokkip.181 4 роки тому

    And kind regards from home of Meistersinger..., 😊

  • @pablox3783
    @pablox3783 4 роки тому

    1 question for your good selves. Does a clean looking movement in a picture indicate it has been serviced.

  • @luckyrocks1
    @luckyrocks1 3 роки тому

    Ball is still using tritium, correct?

  • @VzDkz
    @VzDkz 4 роки тому +16

    Please let Hans talk more (too much over talking)

  • @martinbacon6904
    @martinbacon6904 4 роки тому

    Do you ever just replace the movement with a new movement to save cost?

    • @conradcoolerfiend
      @conradcoolerfiend 4 роки тому

      This is famously done by Seiko. But Hans only works on Swiss watches. And for ETA/Sellita movements and up, it usually makes more sense to service than to replace.

    • @JohnPWatches
      @JohnPWatches  4 роки тому

      Sometimes brands do.

  • @markedfortime
    @markedfortime 4 роки тому

    Luminox and Ball both use Tritium tubes. Tritium tubes emit a very benign type of radiation that can be stopped by a piece of paper. If encased in glass, zero radiation can get through. The only way Tritium can be dangerous is if you ingest it.

  • @carloszx12
    @carloszx12 4 роки тому +1

    I really enjoy these, however, there's just too many ads...

  • @realdata8624
    @realdata8624 3 роки тому

    You service in house mvmnt?

  • @bani_niba
    @bani_niba 4 роки тому

    Thanks for being honest - less expensive mechanical watches might make less sense due to fixed repair/maintenance costs over the years.

  • @mihamoto
    @mihamoto 4 роки тому +1

    Like the content but too many ads in this one, really!

  • @fortellerwatchesas322
    @fortellerwatchesas322 4 роки тому

    Hi John.
    I left you a mail some time ago and was wondering if you got it?
    Sven Even
    Forteller AS

    • @JohnPWatches
      @JohnPWatches  4 роки тому

      I do not believe so.

    • @fortellerwatchesas322
      @fortellerwatchesas322 4 роки тому

      @@JohnPWatches Have you sent a reply?

    • @JohnPWatches
      @JohnPWatches  4 роки тому +1

      @@fortellerwatchesas322 If you send an email, I will look for it. Though I am not able to provide any watch reviews. Thank you.

  • @adamw7411
    @adamw7411 4 роки тому +1

    Those adds are killing me.

  • @YoungXLNC
    @YoungXLNC 4 роки тому

    More Hans

  • @shyamchabra5355
    @shyamchabra5355 3 роки тому

    Hans should come to Australia. Too many crooks here who are in the watch business. Their association is responsible for sending many out of business.

  • @McRemmyBaby
    @McRemmyBaby 3 роки тому

    Simple pin cost fix? Like $10

  • @therodentryresistance95
    @therodentryresistance95 4 роки тому +2

    Hans is probably the sexiest of watchmakers you can find out there in the wild

  • @denbo74
    @denbo74 4 роки тому

    Six commercials to get through this

  • @tourbeyond4372
    @tourbeyond4372 4 роки тому

  • @richardb22
    @richardb22 4 роки тому +2

    Watch check Im doing the German thing. John: " Hans does not have to put on his gas mask ." Hans " I look good in a gas mask " On the exact 75th Anniversary of the start of the Nuremburg trials. Maybe you guys need a diary as well as high priced watches .

  • @UXXV
    @UXXV 4 роки тому +1

    Good vid but you need to look at the guy speaking to you and not stare and grin into camera so much

    • @nzpomdotcom
      @nzpomdotcom 4 роки тому +1

      What he says, looks pretty rude

  • @emirhanarat
    @emirhanarat 4 роки тому +1

    that gas mask joke was awkward

  • @v-gun9735
    @v-gun9735 4 роки тому +1

    What’s with John Ps makeup, it was very distracting.

  • @watchfan6180
    @watchfan6180 4 роки тому +1

    Are you authorised by Rolex? If not no way can you order original genuine parts.

  • @dpl2617
    @dpl2617 4 роки тому +9

    John, stop talking over, and cutting off Hans!!! Your ADHD was shining through...

    • @fauxpas2067
      @fauxpas2067 4 роки тому

      I agree with DPL26

    • @MidEnginedFan
      @MidEnginedFan 4 роки тому

      AGREED! Please let The Master talk.

    • @LesterLovesWatches
      @LesterLovesWatches 4 роки тому

      Agreed. This guy needs to loosen up, lighten up, and basically just shut up.

  • @De_Goeij
    @De_Goeij 4 роки тому

    Watches with radium are perfectly safe to wear. Even working on them is no problem unless you're in the habit of licking dials.