How people handle "gotcha" moments defines character.

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  • Опубліковано 23 гру 2024

КОМЕНТАРІ • 1,3 тис.

  • @BradsGuitarGarage
    @BradsGuitarGarage 5 років тому +4706

    If that ruined vodka man's evening, he was going to have a pretty shit night, anyway.

    • @MikaelKKarlsson
      @MikaelKKarlsson 5 років тому +189

      Probably needed an excuse for his complete failure at the date.

    • @absolstoryoffiction6615
      @absolstoryoffiction6615 5 років тому +78

      Manager: You want me to fire workers for something so small and useless?... No, no, no... I fire you. Get out of my bar or be denounced to all services to you.

    • @insanejughead
      @insanejughead 5 років тому +7

      @@absolstoryoffiction6615 Abso-fuckin-lutely right!

    • @noah3254
      @noah3254 5 років тому +38

      He definitely wasn’t getting laid before or after the vodka spill 😂

    • @gabeh1839
      @gabeh1839 5 років тому +3

      How about don't spill vodka on someone in a high class restaurant regardless

  • @CluebotUK
    @CluebotUK 5 років тому +980

    Power over others has always been the best test of character. Also the one most often failed.

    • @tgosuke
      @tgosuke 5 років тому +6

      Quite the black pill for more naive folks like myself

    • @spartanwar1185
      @spartanwar1185 5 років тому +21

      Power opens the way to the most easiest bait, temptation
      If it is easy to do, it will be done,
      It is easy, and almost expected of someone, to be angry when they have been unintentionally wronged, how well one ignores the "unintentional" part tells of how tyrannical they may be if they had more power
      Like a single type of seed defining an entire tree
      And thus the secret of the corruptive capabilities of power have been revealed
      Merely human nature succumbing to it's own "programming", making it's life as easy as possible by choosing the easiest choice
      And people say human nature was a mystery, i'll make sure that statement is a myth

    • @krawc0
      @krawc0 5 років тому +24

      I recall a quote by some famous guy, was something like this:
      "wanna see who a man is? Give him power and see what he does with it"
      Don't remember exact words or who said it though

    • @kcufeht5795
      @kcufeht5795 5 років тому +1

      I'd definitely make a junky incubate a chicken egg before selling to them, then taunt em with the chicken that thinks they're the parent every time they drop by to score. Gotta make em needed, even if they weren't... Just to yell.

    • @ewanstewart2001
      @ewanstewart2001 5 років тому +9

      They say "power corrupts" but it only reveals the corruption already in that person.

  • @danman9847
    @danman9847 5 років тому +2233

    That sister thing is damn harsh I like it.

    • @janisvaskevics93
      @janisvaskevics93 5 років тому +94

      Chemotherapy is harsh, but it helps save lives of cancer patients.

    • @dushk0
      @dushk0 5 років тому +5

      @@janisvaskevics93 it does not

    • @janisvaskevics93
      @janisvaskevics93 5 років тому +95

      @@dushk0 trust me it does, because i can write that.

    • @apocalypseap
      @apocalypseap 5 років тому +20

      @@dushk0 Most people (i.e.: you) don't even know what cancer actually is, apparently.

    • @GewelReal
      @GewelReal 5 років тому +19

      @@dushk0 are you dumb or dumb?

  • @Aqualightnin
    @Aqualightnin 5 років тому +10239

    5 minute rant about the person the internet collectively knows as a "karen". i love it

    • @hattrickster33
      @hattrickster33 5 років тому +19

      Oh shit, Karen brought here stupid Nintendo thing to the party again.

    • @robertgold7652
      @robertgold7652 5 років тому +9

      Kevin...

    • @VideoStefan17
      @VideoStefan17 5 років тому +2

      5 minutes and 22 seconds!!! --> **that sound ;)

    • @gravitationalpull1941
      @gravitationalpull1941 5 років тому +1

      @@Marin3r101 Loved "the unit". It was such an underrated show for its time.

    • @PplsChampion
      @PplsChampion 5 років тому +20

      @Luc would you like me to get the manager

  • @philiphaney8858
    @philiphaney8858 5 років тому +628

    You don't have to dry clean vodka stains lol it's pure alcohol. Odds are the shirt was cleaner after it evaporated.

  • @peterjansen4826
    @peterjansen4826 5 років тому +815

    Louis, don't take this the wrong way. We have seen you cycling, any girl who gets on the bike while you cylce has got balls of steel.

    • @jonasghafur4940
      @jonasghafur4940 5 років тому +13

      Peter Jansen where can I see Louis cycling?

    • @Kaiwala
      @Kaiwala 5 років тому +56

      I too am very invested in the prospect of witnessing one of Louis's bicycle commutes

    • @GewelReal
      @GewelReal 5 років тому +3

      @@Kaiwala lmao

    • @retrohipster994
      @retrohipster994 5 років тому +1

      @@Kaiwala I wasn't interested until you guys brought it up... It's their fault Lewis!

    • @Alexander_l322
      @Alexander_l322 5 років тому +1

      @@Kaiwala he has videos of him riding to work witnessing bad drivers and pot holes

  • @dogenestris
    @dogenestris 5 років тому +3602

    Rossman needs a Ted talk

    • @thebeasters
      @thebeasters 5 років тому +25

      You learn a lot from living in the city

    • @swastikray2377
      @swastikray2377 5 років тому +3

      I absolutely agree

    • @guganotubo
      @guganotubo 5 років тому +67

      No. TED is hype. TED needs to meet a Rossmann.

    • @TAILSORANGEs
      @TAILSORANGEs 5 років тому +2

      Agreed.

    • @GraceofGosh
      @GraceofGosh 5 років тому +22

      i think rossman is more level headed than most ted talk speakers

  • @LiTTLeDizZyUriNe
    @LiTTLeDizZyUriNe 5 років тому +1018

    Wow that waitress did a lot for a spilled bit of vodka. I would’ve just taken the free drinks and said “don’t worry about it” like wtf

    • @Condemned782
      @Condemned782 5 років тому +62

      Exactly lol. Just a "hey I'll take you up on the offer for free drinks but don't worry about any of that other shit, we're cool"

    • @kajmobile
      @kajmobile 5 років тому

      that's because the story isn't true

    • @hacked6613
      @hacked6613 5 років тому +31

      Left TechnoLibertarian Party of UA-cam
      You’d be surprised, maybe if you were outside of your house more you’d better be able to comprehend

    • @veritasabsoluta4285
      @veritasabsoluta4285 5 років тому +2

      @@hacked6613 lmao

    • @MackenziiRivers
      @MackenziiRivers 5 років тому +11

      @@kajmobile trust us, shit like this happens alot.

  • @4FYTfa8EjYHNXjChe8xs7xmC5pNEtz
    @4FYTfa8EjYHNXjChe8xs7xmC5pNEtz 5 років тому +1276

    "Character is what you do when no one can see you."

    • @Ricky21KEY
      @Ricky21KEY 5 років тому +1

      @@fauxhound5061 dude.. LMFAO

    • @TheBackyardChemist
      @TheBackyardChemist 5 років тому +153

      I guess im a jerkoff then. Huh.

    • @MaDrung
      @MaDrung 5 років тому +46

      @@TheBackyardChemist yes, but it's the degree of jerkoff that matters.

    • @OmegaF77
      @OmegaF77 5 років тому +22

      @@MaDrung Also which hand you use.

    • @metawarp7446
      @metawarp7446 5 років тому +15

      @@OmegaF77 I use both

  • @YMS
    @YMS 5 років тому +1079

    This is very important, thank you.

    • @gabeh1839
      @gabeh1839 5 років тому

      Nah

    • @Gacstez
      @Gacstez 5 років тому

      You and Adam from Funhaus should do another podcast together

    • @omarmokhtar7205
      @omarmokhtar7205 5 років тому +3

      Hey Adum

    • @marcus8592
      @marcus8592 5 років тому +2

      Having some merk flashbacks from this?

    • @Simonkipnerssoul
      @Simonkipnerssoul 5 років тому +1

      Can you guys watch bee movie for Sardonicast

  • @ERROR_-_404
    @ERROR_-_404 5 років тому +2103

    Website says 10 minutes,
    goes to store: louis says 15 minutes,
    customer: b*tch you lied to me.

    • @trajectoryunown
      @trajectoryunown 5 років тому +51

      @@tifsa 404...
      ...
      Jesus, that's some inception level shit right there.

    • @ChillerDragon
      @ChillerDragon 5 років тому +1

      Dakota Jones took me way too long to get ur joke xxxxD

    • @dxshawn532
      @dxshawn532 5 років тому +1

      @@ChillerDragon Thats a pornstar name, so chill.

    • @Ebb0Productions
      @Ebb0Productions 5 років тому +2

      Imagine the website said 20 minutes.
      Then Louis says 15 minutes.
      customer: "kay."

    • @thetwilighthunter1150
      @thetwilighthunter1150 5 років тому +3

      God I get that kind of thing ALL THE TIME when working at Jimmy John’s, I have some harsh words to say to the person who invented the “delivery in 5 minutes, freaky fast” thing. Yah good days maybe we’ll get to yah in 5 minutes. But if there are 20 deliveries all going in different directions and we are understaffed, no sweetheart we ain’t gonna be “freaky fast”

  • @princeali316
    @princeali316 5 років тому +2

    I fucking earned so much more respect for this man after this video. I'm an Apple guy but I enjoy this guys repair videos and this video in particular shows how honest his CHARACTER is.

  • @TotallyNotRaven342
    @TotallyNotRaven342 5 років тому +20

    It's sad because most of the people who are like "Hey it's okay don't worry about it" are the people who get chastised the most in their life, but are also the most kind-hearted people out there

    • @BillyBob-qu1fs
      @BillyBob-qu1fs 4 роки тому +3

      Because those who have experienced the chastising and have some empathy realize how horrible it can be to be on the receiving end. So they don't spread the misery because their thoughts aren't completely self centered.

  • @Staupostek
    @Staupostek 5 років тому +7

    When people mess up around me, and are trying their best to make it right, I try to put them at ease by telling them that "When I achieve perfection, I'll expect more from others. Until then, things happen. Don't worry about it". That usually makes them smile and feel a bit better.

  • @sierralarars
    @sierralarars 5 років тому +683

    I spilled a tray of red wine down the back of a guy with an Armani shirt and had a panic attack. The guy could of did what this dude did but he didn’t. Instead he told me they have a saying in Spanish that means ‘it is written in the stars’. Hands down made me feel so relieved as I was in crazy debt and couldn’t afford to replace that shirt that I knew was definitely stained.

    • @zik0v
      @zik0v 5 років тому +40

      One time when i was a kid i broke a vase, i remember being so scared when my mom came to the living room and saw it, i thought to myself here comes the ass whoopin!
      , she said "fada sermeytak" which means to your shoe, i still recall that feeling of relief when i heard that saying... for some reason your comment remind me of it :)

    • @7Write4This9Heart7
      @7Write4This9Heart7 5 років тому +32

      @@zik0v What does 'to your shoe' mean? Is that like 'shit happens' in English or? lol.

    • @zik0v
      @zik0v 5 років тому +33

      @@7Write4This9Heart7 literally it means a sacrifice to your shoe... she's basically saying don't worry a bit

    • @keith38able
      @keith38able 5 років тому +13

      @@MGH727 not her shirt, a customers shirt, she stated she was too poor to replace his as it was stained from the wine.

    • @7Write4This9Heart7
      @7Write4This9Heart7 5 років тому +3

      @@zik0v OH, I get it! That's adorable? I love it! Thanks! :D

  • @MrSloika
    @MrSloika 5 років тому +6

    It's true, you can tell everything you need to know about a person's character based on how they treat you when they don't have to be nice to you.

    • @KiwiCatherineJemma
      @KiwiCatherineJemma 4 роки тому

      @Michael Kevin Millet There's a quote, New Testament somewhere, attributed to Jesus. "That which you do to the least one of my flock, it is as if you did it to me" (sorry, just quoted from memory). I have one of those compact Li-Ion Jumpstarter units in my car and have often helped folks out. That's my way of helping.

  • @RKLIFE17
    @RKLIFE17 5 років тому +2280

    The flip side of this is when the bartender spills a drink on you and then plays it off like it’s not a big deal. That’s also incredibly annoying and rude.

    • @HeadsetHistorian
      @HeadsetHistorian 5 років тому +669

      Same type of person, just on the other side of the interaction.

    • @SalemXIII
      @SalemXIII 5 років тому +84

      Well, I suppose it goes both ways. I think you can ask for their manager that time, assuming it has more damage potential than a shot of vodka.

    • @jondoe173
      @jondoe173 5 років тому +270

      I had this, I was at a restraunt and I had some roast potatoes, which naturally had some black bits on it where they was roasted, but I noticed something on one of them that looked like a flies wing, turns out it was, a fly had been roasted onto the potato.. I never said anything about it, but when the waiter came over to ask if everything was ok, my brother said yea great apart from the fly on the potato ExsDee.. the waiter just said "Oh wow! you found a fly! haha" and walked off and served other people. No fucks given. At least apologise or something.

    • @oceanbytez847
      @oceanbytez847 5 років тому +138

      @@jondoe173 To be fair though depending on the level of restaurant your at you need to show them. We get a LOT of scam artists. She handled it poorly yes but i can say we get so many people saying stupid things on the daily.
      Working at a restaurant i learned a few things.
      1. Only about 5% of people can actually read on their own.
      2. People who dress poorly usually also act the part.
      3. People who are regulars think you should know them. (This is stupid. I work in a small town and still see around 600 people a day 6-7 days a week. Only way i remember you is if you are awesome, awful, or look truly exceptional like a rainbow colored spike mohawk with drag or something that you never see).
      4. People who order their alcohol before anything else and also forget the food for their kids do not care about those kids. Who forgets to feed your child... really?
      5. The messiest people never tip.
      6. If a customer thinks they are right and feel like pushing the issue they will usually yell even if you prove the issue is their fault.
      7. Everyone looks down on taking alcohol togo until they are the ones needing it. They usually steal cups to take their drink. The best way to deal with this situation without police is to publically and loudly confront them. Public humiliation ALWAYS defuses that situation.
      3 years of experience in a middle level restaurant taught me those general rules that hold true most of the time. It also taught me people suck and once i get my BS i am SOOO done with that shit.

    • @MrTarmonbarry
      @MrTarmonbarry 5 років тому +18

      @@jondoe173 Wonder if they added $5 on the bill for the fly ))))

  • @ShadowJesus22
    @ShadowJesus22 5 років тому +78

    I dont know who you are or why i am here but i already love this guy.

  • @NeuronalAxon
    @NeuronalAxon 5 років тому +115

    Some famous business man said something along the lines of , "Watching how someone treats their wait staff tells you a lot about that persons character." .

    • @nerychristian
      @nerychristian 5 років тому +2

      I would say that, watching how someone treats their coworkers is a better way to see a person's character. Some workers will be very friendly to their superiors, or to customers. But when he is alone with a coworker, he can be a real jerk to him.

    • @lumen8341
      @lumen8341 5 років тому +1

      @@nerychristian not a better way, not in the least. you have some imperative to be polite to your coworkers. you can be as rude as you want to a waiter and nobody can really do anything but ban you.

  • @quidprobro
    @quidprobro 5 років тому +1

    I always feel like the natural response is to be polite, but be assertive if the problem doesn't get fixed in a reasonable amount of time.

  • @PropaneTreeFiddy
    @PropaneTreeFiddy 5 років тому +84

    My boss from my previous job took prospective hires out to a local restaurant, where we would secretly ask the waitress (family friend) to "accidentally" mess something up. (Spill a drink, drop a plate, etc.)
    How the interviewee reacted to that situation determined whether they got the job.

    • @nerychristian
      @nerychristian 5 років тому +21

      That's a clever idea. I may have to borrow that from you. I wish hiring managers had better judgement and used discernment when hiring people. I am dumbfounded how some people in my company ever got hired in the first place. They are the most miserable people I've ever met, and cause so much drama for everyone. It's especially bad when it's a government job and they can't be fired because they're part of a union.

    • @Gabo-wg3dv
      @Gabo-wg3dv 5 років тому +2

      @@NeostormXLMAX I mean water is different than hot soup

  • @waveformdistortion
    @waveformdistortion 5 років тому +20

    Your bar story reminds me of the time I was sitting in a pub having a few beers with a friend after work. The manager came around to see how we were doing, and as he turned to leave, he knocked my nearly full beer over, dumping it straight onto my brand new phone. Now, to his credit, he reacted as well as anyone possibly could have. He immediately snatched my phone off the table and went running across the restaurant for napkins, getting it dry as soon as humanly possible. He was nothing but apologetic when he came back with the phone, but my friend and I were just sitting there laughing our asses off. Galaxy S7, IP68 rated. My case smelled faintly of beer for a day or two, but otherwise no harm done. He wound up offering a couple of free drinks the next time we came in that I did take him up on (because free beer), but at no point did either of us feel the need to make an issue out of it or be demanding little pricks.

  • @BatLB
    @BatLB 5 років тому +20

    When I was working at a bar I had this happen to me. At the bar some girls had their jackets on the bar seats and someone ordered a cocktail. I reached the drink to the person, he grabbed it and i let go - it slipped through his hands and spilled a leather jacket.
    I jumped to the jacket, immediately cleaned the alcohol from it, checked if something soaked in (it didnt) and told the girl we will take care of the cleaning and she can drink on the house. she started to yell, scream like in pain, took the jacket, insulted everyone around her and rushed out.
    I have no clue why people cant react normal but maybe it always hits the idiots. karma.

    • @nerychristian
      @nerychristian 5 років тому +10

      You should be thankful that the girl voluntarily left the establishment. And if she was on a date with someone, the guy lucked out too.

  • @samuelaurora3632
    @samuelaurora3632 5 років тому +58

    I work in a deli right now. Whenever I get the *sighhh* I say, "sir please dont fog the counter glass"

  • @thisishandlenumber2048
    @thisishandlenumber2048 5 років тому +68

    "Power is when we have every justification to kill, and we don't." - Thomas Keneally
    A bit more extreme than this scenario but I think it still applies, someone who rarely "wins" will gloat and drag it on because they know they aren't going to have another chance like this for a long time. If you have more fulfilling things in your life you're not going to care about losing $100 on dry cleaning or an extra 10 minutes of your time, but if you're life is shit you have to cling on to every single crumb that belongs to you. Hence why these people put up such a big fuss over the tiniest of details and why they look so pathetic to people who have the power to let things go.

    • @ToastyWaffle456
      @ToastyWaffle456 5 років тому +10

      @Michael Kevin Millet In order to give mercy you need to be in a position with power over someone but it isn't a form of power itself. So no I guess lol. Though it definitely is an honorable way to exercise power in almost if not all situations.

    • @SauberC10
      @SauberC10 5 років тому +5

      Michael Kevin Millet In a word, yes.
      Look at every world leader through history, those who murdered their way through life never reigned for long, those who had shown mercy reigned for generations.
      Tyranny never works, it only turns people against you

    • @AmmoBops
      @AmmoBops 5 років тому

      Zach Pozzi
      Is that from the movie “shindlers list”?

    • @suf1an658
      @suf1an658 4 роки тому

      @@SauberC10 what is your definition of mercy because Genghis Khan might disagree

    • @Ryuusubliminals222
      @Ryuusubliminals222 4 роки тому

      I love your insight! O_o people don't usually think that way

  • @nonames841
    @nonames841 5 років тому +170

    "Humility is withholding your power for the benefit of others." -- Ravi Zachariah's mother. I hope I didn't mess that quote up too much. 👍

  • @lmnarutothelastairbender
    @lmnarutothelastairbender 5 років тому +256

    I worked in a wedding planning and catering company a few years ago and I overheard a guy talking to the wedding hall manager - who gets zero sleep during the wedding season - saying that he's got the easiest job in our line of work, I had to say something.

    • @7Write4This9Heart7
      @7Write4This9Heart7 5 років тому +7

      Good for you!

    • @Kaiwala
      @Kaiwala 5 років тому +7

      Now I want to know what you said

    • @Shakiahjprod
      @Shakiahjprod 5 років тому +5

      @@Kaiwala
      Probably something like
      "No it's not!"
      That's it
      Probably

    • @elizaehrlich
      @elizaehrlich 5 років тому +2

      Way to leave us hanging Omar...

    • @matthewvaughan8192
      @matthewvaughan8192 5 років тому +1

      And now you're seeking validation on the internet for it. Your unconscious brain knows that whatever you said was probably shitty

  • @the9file
    @the9file 5 років тому

    a little patience and understanding makes a huge difference, especially with service people

  • @chaoswarriorbr
    @chaoswarriorbr 5 років тому +219

    One small *discontent mouth noise* I get, I'll do it eventually and move on, but people seriously keep doing that profoundly?
    I had stuff spilled on me at a restaurant, it wasn't a pure clear distilled drink, it was sticky and could stain, yet I moved on within 30s(just pointed out to the waiter, he apologized, but no offering was made to mitigate anything) and just carried with my meal and enjoyed all the company of my friends. There're time, places and proportionality in those reactions, so people shouldn't be push overs nor should they be narcissistic egotards.

    • @neonpaintsplash
      @neonpaintsplash 5 років тому +2

      In that situation you could ask for one of their business shirts, it’d make for a fun conversation piece and you get to go home feeling comfortable rather than sticky.

    • @nerychristian
      @nerychristian 5 років тому +5

      I have a coworker who makes that noise all the time. I try to avoid him. He is very needy. And whenever you tell him something that he doesn't want to hear, he makes an ugly face. Some people just don't seem to know how to hide their emotions very well.

    • @chaoswarriorbr
      @chaoswarriorbr 5 років тому +4

      It has more to do with having bad emotions (over the top and unjustified) then hidinng them.
      Though we all could use more stoicism for a more reasonable work environment for everyone.

    • @mma6055
      @mma6055 5 років тому

      I just avoid EVERYONE if I see its gonna take more than 10-15 minutes to complete a transaction I'm out of there

    • @YumiSumire
      @YumiSumire 5 років тому

      I remember getting a hair cut when I was i was like 6 or 5. And the barber accidentally cut my ear and it was bleeding a little bit.
      It hurts quite a bit but I just sat still and said nothing. The barber was quite suprised that I didn't screamin tears.
      But of course my mom said she would never took me there again.

  • @nis5e
    @nis5e 5 років тому +1

    Very very true, especially true if you corner someone in a service situation, or if you corner someone in an argument or so. People show you what they're really like in those situations.

  • @kevkas
    @kevkas 5 років тому +190

    I actually enjoy these type of videos a lot, in which you reflect about daily life stuff, keep it up. Cheers from Argentina Louis :)

  • @absolutecharles
    @absolutecharles 4 роки тому +1

    You nailed this rant, lol. I think of them as "kick you while you're down people." If you apologize and try to fix things like a decent human being, they just get more aggressive because they think they've gotcha now. It's a very disturbing personality trait.

  • @spakjoeXD
    @spakjoeXD 5 років тому +4

    Well said. This is why being in customer service is an eye opener

  • @H33t3Speaks
    @H33t3Speaks 5 років тому

    Louis, I've been sub'd for YEARS, and tbh, I can fix all my electronics and my clients' myself. While I thoroughly admire your workmanship and competence, it's honestly these lessons like right here that you pass on that are so invaluable, I feel! These 5 minutes will literally save peoples lives.

  • @jarrettmaltry6305
    @jarrettmaltry6305 5 років тому +25

    No idea how your in my recommended but you’re spittin truth brother keep it up

  • @Marspaw-1
    @Marspaw-1 5 років тому

    Happy you did that, because working with customers who are rude and demanding is the worst thing in the world, and they can really get you in trouble if they want to. Good to see that someone's putting their foot down for those in the service industry.

  • @na9640
    @na9640 5 років тому +27

    Idk why I liked this rant so much.
    Feels like hanging out with a friend who's doing something and is telling you about his bad day.
    Lol, this was great!!

  • @goodolmeplant5809
    @goodolmeplant5809 5 років тому

    This reminds me of a lesson I once heard in a TV show, it went something like this "just because you *can* do something, doesn't mean you should".

  • @RimSherd
    @RimSherd 5 років тому +439

    I try never to beat up on anyone earning around minimum wage, regardless.

    • @oceanbytez847
      @oceanbytez847 5 років тому +80

      /\ this right here.
      So many middle upper class people treat us min wage workers like complete shit! Seriously why? I have never enjoyed doing this but they regularly do this.
      Not even that long ago this rich old couple yelled at me bc my corp discontinued a margarita flavor. They literally told me to "Call them and tell them to bring it back!"
      It is really stupid how some people act.

    • @TheBcoolGuy
      @TheBcoolGuy 5 років тому +13

      If you use a minimum wage job as your household income, that's your own bad decision.

    • @kwright0290
      @kwright0290 5 років тому +14

      TheBcoolGuy agreed, but this is my first job so yea

    • @maxxammax0
      @maxxammax0 5 років тому +16

      @@TheBcoolGuy sometimes there is nothing else to pick from.
      I do agree with you 100% starting or maintaining a household on minimum wage is a BAD IDEA.

    • @trajectoryunown
      @trajectoryunown 5 років тому +37

      @@TheBcoolGuy That's not a choice for many.

  • @greta8849
    @greta8849 5 років тому +1

    this is one of the best videos I've seen on youtube. you really can learn a lot about people by how they react to everyday situations like this

  • @kitwerfil6565
    @kitwerfil6565 5 років тому +28

    do more of these philosophical videos, i personally subscribed mainly for this type of content you make instead for eletronics repair. i like both tho.

  • @teerilla
    @teerilla 5 років тому +2

    I didn’t know when I opened youtube that I’d be receiving life advice from a tech repair streamer, but damn I’m glad I did

  • @PaulKentSkates
    @PaulKentSkates 5 років тому +19

    Vodka is used by some people to clean dress shirts to prevent dry cleaning your shirts too much. (Wet the under arms to take smells out of a shirt you only wore for a few hours)

  • @StylishBerry
    @StylishBerry 5 років тому +1

    Honestly I have no interest on electronics or any of your main content and I have no idea why this video was recommended to me. But I'm so fucking glad it did. What you said hit me so hard and reminded me of the guy who gave "The Last Lecture". You know what, instead of focusing on climate change and criticizing people who are being apathetic about it, we should just cultivate empathy and strive to be better human beings. Perhaps then, people will start thinking "this planet is worth saving after all".

  • @JessaJones
    @JessaJones 5 років тому +415

    This looks like you were editing a video instead of taking care of Mark. I think how you take care of your friend’s drunk employee defines character.

  • @doorwhisperer
    @doorwhisperer 4 роки тому

    Dude you are so right. To have power and choose not to use it is the pinnacle of control.

  • @MrMirkfallon
    @MrMirkfallon 5 років тому +34

    And this is the five minutes added to that guys screen repair job. (Y)

  • @pasteldreams5413
    @pasteldreams5413 5 років тому

    I have never nodded throughout an entire UA-cam video before. This is so true it hurts, and I didn't realize I judged people based on their "gotcha" reactions until just now.

  • @Bit01
    @Bit01 5 років тому +8

    I like how Louis has a gallon jug of vodka right there to demonstrate.

    • @nopushbutton
      @nopushbutton 5 років тому

      it's probably isopropanol or something, for cleaning smudges from screens

  • @beau6113
    @beau6113 5 років тому

    This is a great video. Most people don't pay attention to the little moments, which is really where most of our lives happen, and thus are often blind-sided by the actions of their peers during the big moments. If you pay attention people constantly reveal their true character.

  • @EricSmyth4Christ
    @EricSmyth4Christ 5 років тому +4

    I was eating pizza at my house several years ago with my soon-to-be brother in law that was eating with me, and he decided to bring up a story about a guy that was locked in prison who had to drink water out of the toilet where he pooped, and eventually had to eat his own poop to live. It was a story like this or whatever, and I remember him making an uncomfortable face in between bites of pizza.
    I remember holding back incredible urges to rudely say "I'm eating...", which would of been completely justified. I knew I was being nice when held back and said nothing at all, and was proud of doing so, but my flesh was constantly reminding me that it was an opportunity lost to be a justified prick.
    After watching this video, I now feel great about what I did, and I do agree with the points made here. Thanks for this video!

    • @nerychristian
      @nerychristian 5 років тому

      Depends on the situation. What if you know that your brother in law is always saying inappropriate things in public. Some people need to be reminded of their manners, or they will never change.

    • @EricSmyth4Christ
      @EricSmyth4Christ 5 років тому

      @@nerychristian no he is a sweetheart

  • @notomar1555
    @notomar1555 5 років тому

    Uncomfortable situations you are put in dont matter, it is your reaction to these situations that truly says a lot.

  • @messystressy
    @messystressy 5 років тому +3

    This is the best advice I ever think Rossman has given

  • @ateela15
    @ateela15 5 років тому +1

    This is facts. You get this in so many other situations also. Such as lending a helping hand to someone when you are under no obligation to do so, only to then have them turn their back on you in a reverse situation. When it is their turn to be generous, they show their real character.
    I've even had someone whom i had helped and now needed help from, lecture me and moan about it non stop while doing it to the point that i just said forget it. Some people just aren't decent human beings at all.

  • @platoh
    @platoh 5 років тому +7

    Hear hear. I appreciate the vivid examples.

  • @gothicboulder
    @gothicboulder 5 років тому +1

    You’ve got to be one of my favorite channels, i learn about tech and wise shit like this simultaneously

  • @toprakcemsavas3132
    @toprakcemsavas3132 5 років тому +36

    For a gadget repair guy, you sure are someone that one can learn from which actually means that the job you do can't define who you are in the world

    • @KewlKatCutie
      @KewlKatCutie 5 років тому +1

      What kind of ignorant would even think that in the first place ??
      Even if that /were/ the case, his job requires intelligence, which more often than not also comes with emotional intelligence.

    • @dmhrpr756
      @dmhrpr756 5 років тому +1

      Perhaps you didn't mean that to sound as rude and as ignorant as it did, but all the same I'd advise you to consider that there is something worth learning from everyone you meet.

  • @timtomnec
    @timtomnec 5 років тому

    3:50 could not agree more, and on the flip side when some needs to pay with a check but does not have their ID

  • @Miguel-Del
    @Miguel-Del 5 років тому +5

    This randomly showed up in my recommended feed. Amazing video.

  • @EvilApple567
    @EvilApple567 5 років тому

    I thought this was gonna be about people that can't laugh at themselves for their mistakes, but this is something I needed to hear more. Always sucks when you watch or read something like this and get reminded of a couple times you tried to ride your high horse into Valhalla the moment you get a saddle.

  • @mdsalahuddin7077
    @mdsalahuddin7077 5 років тому +53

    Hello from Dhaka, Bangladesh. I routinely follow this channel to learn something about modern electronics but I must say...this is the best discussion so far. God Bless You.

    • @Hebdomad7
      @Hebdomad7 5 років тому +5

      I highly recommend going though all his videos. He is much a life coach as he is a repair technician. Electronics isn't the only thing he fixes.

    • @Lordecai
      @Lordecai 5 років тому +1

      Md Salahuddin yooo, hello from a Bengali American. Be careful from the Dengue Mosquitos bro

  • @DblOSmith
    @DblOSmith 5 років тому

    I completely agree. People need to choose when they get upset. Some shit isn't worth it. Speaks more about you than them.

  • @thebeasters
    @thebeasters 5 років тому +174

    This is your best video ever.
    Showing this to the lady tomorrow.
    NYC REP!

    • @ikigai47
      @ikigai47 5 років тому +6

      it was good but his best? (deep Rossman sigh) i prefer 'people who abuse the F word'

  • @kevinpeace994
    @kevinpeace994 5 років тому

    Just wanted to say thank you... have been watching your vids for the last couple of weeks, and didnt think much about what really drew me to watch, as I am not a very techy person. After this video, I had the realization that beyond you teaching about technology, you do a great job of teaching people how to be better humans...

  • @liteoner
    @liteoner 5 років тому +2

    I've been thinking about this literally a few days ago. Very often the most powerful thing you can do is not exercising your power.

  • @stonersiren
    @stonersiren 5 років тому

    holy shit you're so fucking smart and speaking from my soul. some friends always use every chance to make you feel bad. like they want you to feel like shit. it's weird.

  • @kodessa
    @kodessa 5 років тому +93

    just casually flipping your bike over.

  • @smevox7490
    @smevox7490 5 років тому +1

    It is very important to realize that other people are human, and also they have their own story at home or in their life.
    I always side on the side that gives the benefit of the doubt.
    This was a great video!

  • @351cleavland
    @351cleavland 5 років тому +1

    I was at a customer's house once while her gardeners were also there. After digging up some shrubs, at her request, she came out and realized they dug up a shub/tree by accident. When she saw this, she called over the guys and addressed the one who did the digging. For the next 10 minutes(truly 10 minutes) she lashed this poor guy, who didn't speak english, with this histrionic tirade about by the time she planted a new shrub/tree she would be dead before it reached maturity. She would "NEVER" see that tree in full growth in her front yard for the rest of her life!!
    These poor guys, of only one who spoke english, stood there and took it somberly.
    The skill, for me, in my situations, is to acknowledge the emotions I may have when something has happened AND THEN assess as calmly as possible what the situation really means.
    Since most of us aren't taught/guided how to manage 1) our emotions and 2) potential conflict, this is where the relearning starts. That is a road to relearning what wasn't taught in my childhood.
    There is a certain fullfillment that happens when I neither overreact nor underreact. I've done both. I work towards the middle road.
    Be mindful and be kind to yourself.

    • @brapamaldi
      @brapamaldi 5 років тому

      "wasn't taught in childhood"
      nail on the head comment right here... these people act like over grown CHILDREN, not reasonable, well adjusted adults. people, teach your kids how to handle their emotions better

  • @dylanhall9427
    @dylanhall9427 5 років тому

    Thankyou man. This really opened my eyes. I realized a lot of my friendships and relationships have gone south because I’ve done these things. This is a real eye opener and I think it will make a real change in my life.

  • @Ryan-Petre
    @Ryan-Petre 5 років тому +2

    I've been guilty of this a few times, but it obviously never made me feel better. I'm going to try and be extra mindful of this in the future.

  • @abcdefgh-ht2ve
    @abcdefgh-ht2ve 5 років тому

    I first started watching your videos for technical knowledge
    But now I watch them for your opinions & views on life
    Very enlightening
    You're very eloquent in putting your views across
    You come across as a person who has fought his way up from nothing to a position of success
    But hasn't let that success make you look down on people "below" you who are still struggling
    Shows immense character & humbleness
    Especially when you're willing to speak up on behalf of others who are being belittled by over entitled vindictive people
    Keep up the good work

  • @raketnight
    @raketnight 5 років тому +222

    I think one "uhhhhh" is allowed just as a response to the situation not the person.

    • @Andrew-vj3yr
      @Andrew-vj3yr 5 років тому +21

      raketnight no not really. thats being inconsiderate of how that one “uhhhh” will make the other person feel. obviously they know they fucked up, they dont need to hear you sighing to know they fucked up. so internalize your “uhhhh” because everyones human and we make mistakes, theres no point in making someone feel bad just because you got slightly inconvenienced over someone else’s mistake.

    • @S1erra107
      @S1erra107 5 років тому +27

      It depends. Typically that kind of "uuhhhh" response from me is never in reaction to what the employee said or did about the service, it's about the price tag of future things that could never be traced back to them. Like when I took my phone in, the wait time wasn't what got that reaction out of me, it was the price tag of replacing the phone, which clearly wasn't a response to the employee. And even in those situations I clarify that it's nothing wrong with them and everything wrong with me.

    • @raketnight
      @raketnight 5 років тому +7

      @@Andrew-vj3yr uhhhhh

    • @danethenice
      @danethenice 5 років тому +41

      @@Andrew-vj3yr of course you are allowed to be annoyed when someone spills a drink over you. It's about not abusing your power when you are annoyed. You can still leave out a sigh, have empathy for the other person and forgive their mistake. Nothing wrong with that.

    • @notxvexorr4379
      @notxvexorr4379 5 років тому +13

      Uhhhhh is OK but Ughhhh is just rude

  • @voidjest
    @voidjest 5 років тому +1

    Sometimes I sigh at little things like that but, I don’t do it because I’m trynna do something like that, but at myself for causing myself to be in that situation in the first place. Like if I was the dude who got vodka spilt on, I would have sighed, not at her but, at myself for not being mindful of where I put my hands on or if I was sitting to close to the counter. Idk I just have this hard wired, built in thinking where I feel like everything that happens to me is my fault and that I’m responsible, even if it was not possible. But, I see now how people might take it as. I’ll be mindful next time of these actions. Thank you so much for this clip bro

  • @LimitedWard
    @LimitedWard 5 років тому +2

    Always respect your waiter. They're the last defense against someone spitting in your food before serving it to you.

  • @angusyoung119
    @angusyoung119 5 років тому

    You just earned another subscriber for this video. Accurate and to the point. We need more people to realize these things you talk about in this video

  • @Dswade808
    @Dswade808 5 років тому +20

    Damn, an iPhone repair guy really jus schooled us on personal character traits 🙏🏽🙏🏽

    • @FrodoMaster1996
      @FrodoMaster1996 5 років тому +1

      This iPhone repair guy is more valuable than all of Apple
      Fight me

  • @besg5725
    @besg5725 5 років тому +2

    I really love your slice of life talks.
    I admire you man.

  • @xXSN4K3E4T3R5Xx
    @xXSN4K3E4T3R5Xx 5 років тому +3

    In this episode of how Louis Rossmann perfectly breaks down my psyche

  • @centy2490
    @centy2490 5 років тому

    This one time I was heading on a train up to northern Ireland, and I saw this really polite guy get bullied by a bunch of girls for accidentally being in their way in the carriage. Really made me see that people just take advantage of workers anywhere, they feel way above them. People of any business as a worker are human beings just like anyone else, they deserve respect.

  • @Kiwikick238
    @Kiwikick238 5 років тому +4

    I’ve had a plate of pasta dropped onto my bright red jacket with a material that could easily be wiped off. I told the waiter it was it nothing to worry about since it won’t stain. He kept offering to cover the bill but I only took a free dessert because I love me some sweets. If it’s not irreplaceable damage or something harmful people need to chill tf out

  • @thrustworthy7478
    @thrustworthy7478 5 років тому

    Such a smart guy, yet so down to earth. Just wanted to say thank you so much for being genuine. Your personality, knowledge, and most importantly; educational videos are truly impressive. Thank you!

  • @ErrorProne
    @ErrorProne 5 років тому +8

    It's easy to tell when a person has never worked retail.

  • @FrodoMaster1996
    @FrodoMaster1996 5 років тому

    Louis is a really cool guy. He knows stuff. Working in retail for two years now and he is so right. You can really see a lot about someone just by seeing how he treats waiters or cashiers... I started treating other retail workers and shop staff just because I know how shitty is to be in a store for 12 hours and just keep smiling at customers even when they treat you like an idiot... Since then I at least try to smile at cashiers and wish them a nice day so they as well might have a slightly better shift...

  • @DissectingThoughts
    @DissectingThoughts 5 років тому +23

    I guarantee that dude has spilt more things on his own clothes himself than other people have spilt on him.

  • @nrdesign1991
    @nrdesign1991 5 років тому

    My hat's off to you. Treat people doing everything they can to offer a great service as people, not robots.

  • @timtundra8694
    @timtundra8694 5 років тому +10

    This week: A new episode of "Why is this in my Recommended?"

  • @idgiveyoumynameifihadone5075
    @idgiveyoumynameifihadone5075 5 років тому

    as i was watching this, and hearing his point, I realized how similar this is to the quote from Schindler's list. "Power is when we have every justification to kill, and we don't". That has to be my favorite quote, and I feel it really does go along with this idea of telling someone's character based on what they do when they have power.

  • @boletarianbread7349
    @boletarianbread7349 5 років тому +32

    I feel like customers in New York tend to be more rude. In Texas things tend to be pretty smooth.

    • @soridosuneku
      @soridosuneku 5 років тому

      Funny, my brother has the opposite experience. He does over-the-phone customer service for a subscription site and he finds people from Texas are some of the worst. They're mostly male customers if that matters

    • @alexdiaz3311
      @alexdiaz3311 5 років тому

      @@soridosuneku
      Maybe it is because it is over the phone? More likely to be polite and respectful in public where you actively went, rather than reactively answering a call and someone takes time out of your day for whatever thing you didn't need to start with?

    • @soridosuneku
      @soridosuneku 5 років тому

      Alex Diaz Except these customers call him. Plus it’s an online subscription so no one entices subscribers to join, it’s completely their choice. And the Texan customers that frustrate him try to take advantage of their subscription rather than actually need help (for example a lost item) most of the time.

    • @alexdiaz3311
      @alexdiaz3311 5 років тому

      @@soridosuneku
      Oof

    • @ChadRockwell
      @ChadRockwell 5 років тому

      I totally get this. Most people who were rude to me or others in previous jobs were from California. Theres a reason we dont want people moving here lol

  • @jamiestewart7002
    @jamiestewart7002 5 років тому +1

    Very good stuff Louis, thanks for taking a stand for the worker. Love these kind of insightful talks. We can all use this advice to make the people and places we come into contact with that much better.

  • @ti2218
    @ti2218 5 років тому +16

    I subbed, this is a really interesting lesson in -psychology-
    Edit 2 seconds later: Scratch that. It's an _essential_ lesson in life and is crucial to depicting good people from the not so good.

  • @Shumanjura
    @Shumanjura 5 років тому

    The world needs more people like you, man.

  • @MisterRorschach90
    @MisterRorschach90 5 років тому +44

    I always watch your videos because of your life advice now. Lol

  • @minkzie
    @minkzie 5 років тому

    Amazing video. Absolutely amazing. Please upload more like this for the love of humanity’s sake!

  • @ИгнатАртурович
    @ИгнатАртурович 5 років тому +333

    People like the guy with the shirt are just miserable.

    • @clacicle
      @clacicle 5 років тому +4

      Игнат Артурович Don’t forget, he was wearing a black shirt.

    • @clacicle
      @clacicle 5 років тому +3

      ERVMEDVAC No, the guy was wearing a black dress shirt. Having worked in restaurants for many years, I found that these people were often a bit off.

    • @Biconnecc
      @Biconnecc 5 років тому +1

      @@clacicle Not really, I always wear black shirts and im the most polite dude around the restaurant.

    • @edwardware8162
      @edwardware8162 5 років тому +10

      @@Biconnecc people who claim to be nice aren't usually as nice as they think.

    • @Animescene23
      @Animescene23 5 років тому +8

      @@edwardware8162 Assuming something over someone on the internet isn't that nice.

  • @anthonyhadsell2673
    @anthonyhadsell2673 5 років тому

    Uts always the little things that make a person, doing things that you don't have to, going above and beyond for a person of being more nice than required and not taking credit is what makes the best people so good

  • @Glandorray
    @Glandorray 5 років тому +13

    ...Y'know- I'm a heavy sigher sometimes.
    I hadn't realized I was doing it until just now. In fact- ...Thank you Louis, I've got something to think about.

    • @theastuteangler
      @theastuteangler 5 років тому

      you can sigh, that's no problem. Just consider your course of action with respect to humanity.

  • @Larsholden702
    @Larsholden702 5 років тому +1

    Man...this is what it's all about. These small things, are really important! I've been thinking a lot about this. Now I'm mad at mself for not speaking up, but hey, now I might because of you!
    Thank you!

  • @deanchur
    @deanchur 5 років тому +60

    Always interesting calling out people on things you aren't willing to tolerate.
    Spent some time living in China and although it's not my favorite place on Earth I had some level of decency to use (broken) Mandarin instead of relying on other English speakers all the time; as a long-term guest I should abide by their culture in their country and show respect by using their language. Now when some perpetually offended dropkick tries to throw the "racist" card at me because I say that people living in foreign countries should stop being lazy and learn the language of their new country, I just tell them 应该我的中文还很不好,我在中国时候我说了中文* (Even though my Mandarin still sucks, when I lived in China I spoke Mandarin). Tends to shut them right up, and if it doesn't I ask them how many years they've spent living in a non-English speaking country.
    *If anyone is better than me at Mandarin then please feel free to correct me; I'd really appreciate it!

    • @Kaiwala
      @Kaiwala 5 років тому +11

      It's annoying when people do that, where they default to terms such as "racist" or what have you just to try and make your argument invalid by extension of you being diagnosed as this bad thing. Having trump cards like you speaking back in mandarin can really show those fools up, but in reality you won't always have that to fall back on. I just wish people were less prone to jumping right in and defeating you in the argument rather than simply hearing out your point and seeing if it makes sense.
      Of course this is a rather tall order, as even I am a bit guilty of getting hot headed and aggressive rather than pragmatic and compromising.

    • @Shakiahjprod
      @Shakiahjprod 5 років тому

      You mean you are only bringing that up about Mexicans. I work retail. Most of them do speak broken English. It however is WAY easier if someone CAN speak Spanish. And the US doesn't have a national language which is why some companies have Spanish on the other side. Don't try bringing this weird ass story into an actual lesson being taught

    • @deanchur
      @deanchur 5 років тому +2

      @@Shakiahjprod I live halfway around the world from the U.S. Why would you assume I live there?

    • @ItG8823
      @ItG8823 5 років тому +2

      @@Shakiahjprod Agree with Dean this is an English speaking country problem not just the US which is why Dean used the phrasing "people living in foreign countries should stop being lazy and learn the language of their new country" to be completely straight, the issue is more broad and can be applied to any country with a different language to someone moving there but since we're all speaking English here it's more relevant that he's talking about English speaking nations

    • @nerychristian
      @nerychristian 5 років тому +4

      @@Shakiahjprod Wrong. I'm hispanic, and live in L.A. And I think a lot of people are just lazy and don't want to take the time to learn the English language. Some people I know have been living in the USA over 20 years, and still pretend to not be able to understand English. While other latino tourists I have met can speak English and don't even live in this country. I think it's rude to speak Spanish when there are others around you who don't understand it. At least, that is what my parents taught me.

  • @Mari_fd_USP
    @Mari_fd_USP 5 років тому

    I don't usually watch an specific UA-cam channel, I don't have a preference for an "youtuber". Until watch your videos about life and stuff... Unbelievable how I agree with everything I have watched and live in this style (which, btw, makes me a very difficult person to have friends)