Model 3 Screen Issues
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- Опубліковано 28 січ 2018
- We took delivery of our Tesla Model 3 today and the touch screen started to malfunction as we drove it home. As you can see, it is getting random touch events along the right side of the screen. Most annoyingly, it causes the volume go up to max unexpectedly on the sound system. I have tried rebooting the screen a few times with no luck. Called Tesla to report the issue and should hear back in 24hr.
Nothing like paying a premium to be a Tesla beta tester. - Авто та транспорт
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Last update: The local Tesla service center replaced the display and it is working fine now. The total repair took about a week. Tesla gave me a Model S 100D as a loaner until it was repaired.
Good thing to know they do loaners.
I thought I would add an update: Tesla has spent two days giving me there run around on this issue. So far they have only given me a "we are looking into it" response. I simply want to return the car to them and have the either repair or replace it. I also expect a loaner car for the entire time I am without my Model 3. (With about 50 miles on it).
So far they have not agreed to that!!!!!
New update: Our car is back and the screen seems to be working fine now. They came out with the software update that fixes the screen issue. It seems to have fixed the lower louver opening and closing issue also. Happy so far!
Glad they got it fixed, but I would be very surprised if it was just a software update.
Hi Jeff ! We experienced the same problem on our new Model 3. Ours happened 200 feet out of the showroom. They eventually replaced the screen, but now, a week and a half later, it has happened again. Our dealership has been very good about loaners. The dealer has been nothing but helpful. We told them to keep our car as long as they want for testing. Our tesla is a third car for me and my wife, so not needed for daily transportation. The car is still in beta and we are all early adopters. Give Tesla time to solve this issue that seems to be growing.
We are now on day 16 for our Model 3 being in the shop. Engineering seems to be taking their time solving this one. We ask our dealer for another screen replacement, but the engineers turned the dealership down. So we sit. : ( and wait.
I'm on the latest software version and having the same issue. I have heard reports of people that have had the screen replaced continue to have the same issue. VIN 177xx. Have you had any other issues since?
hey there, i'm having issues with my screen. IT DOESN'T EVEN TURN ON. I'm hoping they just replace my unit as they did yours and fixes the issue
Call the closest service center. They should replace it.
yup, i set up an appointment with mobile service to see if they can fix the issue. if not, i have a backup appt at the service center 3 days after
Jeff, is the Model 3, your first Tesla? Is it still working fine for you? No more issues? Thanks!
I have had a Model S since March of 2014. So far it is working fine after the screen was replaced.
weird. were you a day one reservation holder?
yes and a early Model S owner.
nice. my dad reserved his model 3 on november 29th, 2016, but we don't have a model s or x so it's probably going to take a long time